Virgin Media Outage Report in Petersfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Havant, Cosham, Petersfield and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia wifi cutting out continuous throughout the day. Just spent 1 hr with your support. As I was using wifi calling I checked he would call me back before he started resetting/ testing. Just been cut off as expected. No call back. Frustrated and disappointed. Pls Help
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you
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MissB
(@M_Coneley) reported
from
Fernhurst, England
@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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Finola Sloyan
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn
(@DawnSunrise1) reported
@virginmedia Yes no faults. Doesn't explain why the signal jumps and lags some days, on live and recordings. Getting worse. Replacement TiVo box might help
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alison sheffield
(@allybobs69) reported
@virginmedia Never mind il be cancelling I’m in the process of looking elsewhere
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James
(@jamesbrinning) reported
from
Cardiff, Wales
@virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?
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DM
(@DeceptivelySlow) reported
@virginmedia Trying to cancel installation but being passed to mutliple teams, so gave up after 30 minutes. Have cancelled direct debit, but you'll need to let your engineer know not to bother turning up.
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Jamie Scott
(@mrjs) reported
@virginmedia NB; having to use your phones 4g isn’t ideal when trying to work from home! You have other customers in this area who are encountering the same level of poor service.
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Marcus Byrne
(@skaman_64) reported
@virginmedia just spent best part of an hour on Text Chat to Yowanka being largely ignored for most of the time while they deal with other customers and all they could do was repeat the text you sent to me in the first place. Quick idea tell them to deal with one customer a time
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brain delvin’
(@brain_delvin) reported
@virginmedia Oh look 4hrs have passed. Still no response! At least Ive received the password, nice hanging on the phone now for 20 bloody minutes! So I thought I’d register at My VirginMedia since I now have password and a/c number. NOW I NEED A ******* AREA REF No! WTF is it with you??!!
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Cheryl Losty
(@chezlosty) reported
@virginmedia According to this I should receive a refund for loss of service from day 3 and £25 for a missed appointment, I’ll wait to see what happens with my next bill
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A rodent by anyother name is just as squeak
(@OdeanMarik) reported
@virginmedia Now! Just get someone in CHARGE to contact me or provide a means to contact a HUMAN in under 2 hour wait time to file a formal complaint so I can go to the ombudsmen!
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x
(@xtaa6991) reported
@virginmedia Read the thread above. I wish I left virgin media and didn’t rejoin. You guys don’t even care about customers I made a complaint a month ago no one had contacted me back to resolve it