Virgin Media Outage Report in Petersfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Havant, Portsmouth, Fareham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Havant |
||
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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Ronnie Pickering
(@dolb21) reported
from
Portsmouth, England
@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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John-Roy Singleton
(@Ulster_lad_17) reported
from
Portsmouth, England
@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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I’ll say it.
(@dw644122) reported
from
Havant, England
@soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RJ
(@purpleohms) reported
That anticipation as the muzak cuts off and for a split second your heart leaps into your throat with the expectation of a human voice saying hello.... and then the line goes dead. #Cutoff No wonder @virginmedia get slated for customer service.
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Aidan Sansom
(@AidanSansom) reported
@virginmedia Ah. It says there's an issue and will be fixed by 10.35pm. As a freelancer, I've lost out on a day's worth of work now. Can you offer compensation?
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RJ
(@purpleohms) reported
@virginmedia would you say waiting on hold for an hour to speak with someone is excessive? Why can you upgrade a package at the click of a button but not cancel/downgrade without speaking to someone?
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lomelindi12
(@lomelindi12) reported
@Lol58Milne @wheresmybook @virginmedia Mine’s a nightmare- previous owners ran broadband cables ip front of house, into loft & down into bedroom
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Lucas Ball
(@LucasBall2211) reported
@virginmedia provided ahead of Virgin, particularly following refusal to sort out my phone contract and compensate for extra data use following poor WiFi.
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Sue Ellis
(@SueElli40311592) reported
@virginmedia absolutely disgusted by your customer service. 20 years of paying your company a lot of money and no help when its needed. Now looking for a new provider
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Laine Dore
(@Psykicpup) reported
@virginmedia So is that a 'no we will not liaise with our contractors to resolve your complaint?'
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Gaynor Hedley-Smith
(@gaynorhs) reported
@Defencebrief @virginmedia You have an awful lot of IT problems
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The Linesman
(@thelinesman78) reported
Anyone else find @virginmedia one of the worst companies when it comes to customer service?
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Debbie.eaton@gmail.com
(@Debbieeatongma1) reported
@virginmedia Ok so did what u suggested. Tells me it doesn't support landline on messaging platform!!!! That I have to call! I am now withholding payment for all services until it is resolved