Virgin Media

Virgin Media Outage Report in Petersfield, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Petersfield, Hampshire, England 05/10/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Petersfield, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Fareham and Waterlooville.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomHavant Internet
United KingdomHavant TV
United KingdomFareham TV
United KingdomFareham Internet
United KingdomFareham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

  • maltman100 karl davies (@maltman100) reported from Portsmouth, England

    @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.

  • Jeff_Otton Jeff Otton (@Jeff_Otton) reported from Portsmouth, England

    @virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.

  • soverncomfort soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England

    @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

  • Ben78Ben Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband and tv is down in the PO9 area, please do better happens way too often

  • Ulster_lad_17 John-Roy Singleton (@Ulster_lad_17) reported from Portsmouth, England

    @virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun

  • Jeff_Otton Jeff Otton (@Jeff_Otton) reported from Portsmouth, England

    @virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales

  • Brooke_Smedley Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England

    . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

  • soverncomfort soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England

    @VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia

  • vetlocksmith Veteran Locksmiths (@vetlocksmith) reported from Fareham, England

    @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

  • captjabba jason bundy (@captjabba) reported from Havant, England

    Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia

  • NamuGriff Namu Griff (@NamuGriff) reported from Fareham, England

    Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.

  • dolb21 Ronnie Pickering (@dolb21) reported from Portsmouth, England

    @abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.

  • dw644122 I’ll say it. (@dw644122) reported from Havant, England

    @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

  • nataliegosden Nat Gosden (@nataliegosden) reported from Petersfield, England

    @virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.

  • Jeff_Otton Jeff Otton (@Jeff_Otton) reported from Portsmouth, England

    @virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?

  • vetlocksmith Veteran Locksmiths (@vetlocksmith) reported from Fareham, England

    @virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.

  • masonicus Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • atsmillie andrew smillie (@atsmillie) reported

    @SkySportsBoxing @boxxer Is anyone els having and issue on sky sports box office live on virgin media I can not hear commentators or crowed nothing at all ?

  • Atz_Bey Atz (@Atz_Bey) reported

    @virginhelp @josh_morgan__ @virginmedia **** **** internet service! Its down again! You gona pay my wages?!!!

  • juicyjackjacks jacqueline spam barr (@juicyjackjacks) reported

    @virginmedia the box don’t work in my room all I get told it’s an area problem but everything is working in my house? Called and 4 people telling me different things? Awful customer service This has been going on for 2 months, I’ve been told this could take up to another month?

  • poojaa_mehra Pooja Mehra (@poojaa_mehra) reported

    @virginmedia The problem is that they didn’t apply enough discount. I was compensated for overcharge only for one month whereas I was overcharged twice. I was told that I will be compensated for both the months. Also, the monthly rate is still incorrect.

  • adda_89 Adeel (@adda_89) reported

    Ordered #KhanBrook on @virginmedia and I have nothing!!!😡🤬blank screen with a white outline! Wtf!?

  • TheJonnyReggae Ronny Jeggae (@TheJonnyReggae) reported

    @btsportufc Would love to but @virginmedia app refusing to play it. Even more annoying is that I can’t stream the recording to my iPad even when I’m at home on the same wi fi network. So dumb

  • Alexandergandr2 Alexander Andrews (@Alexandergandr2) reported

    On the phone to @virginmedia "let's try to resolve your problem"... 350Mbps! Within 24hrs... 35Mbps and intermittent service. #SlowerThanAJohnsonApology #worldclasservice

  • _GemmGemm_ GemmGemm (@_GemmGemm_) reported

    @virginmedia hi the broadband has been down since 12am this mornin still down, i have check the issues in the area mine is fine and iv also tested the connection online says my box isn't connected properly but no ones touched the box since the guy fitted it over 2 years ago

  • James24565 PJ (@James24565) reported

    @virginmedia It was my birthday this week, on that day I got messages from many companies offering me a birthday treat, a free cake, coffee, or even a discount on my next order with them. Guess what virginmobile sent me on the same day??? a text telling me my bill will be going up by 11%...

  • robinjbturner Robin (@robinjbturner) reported

    Really disappointed with the service from @virginmedia, call to cancel, nothing is a actioned by the call operator and I get £££ penalised, end up speaking to a really aggressive member of staff to top it all off….