Virgin Media

Virgin Media Outage Report in Petersfield, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Petersfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Petersfield, Hampshire, England 10/08/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Petersfield, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Havant, Waterlooville, Portsmouth, Fareham, Ropley, Chichester and Cosham.

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City Problem Type Report Time
United KingdomHavant Internet
United KingdomWaterlooville Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth E-mail
United KingdomFareham Wi-fi
United KingdomPortsmouth Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Petersfield, England

Latest outage, problems and issue reports in Petersfield and nearby locations:

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.

  • Tillison Mark Tillison (@Tillison) reported from Waterlooville, England

    @southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.

  • jdcrouch1972 Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    @virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times

  • AlastairGodwin Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...

  • TheAldousSnow 🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀 (@TheAldousSnow) reported from Portsmouth, England

    @virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @virginmedia I have reported issues on many occassions.

  • Webb1001 Janet Thorpe (@Webb1001) reported from Fareham, England

    @ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404

  • AlastairGodwin Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area

  • Deisel34 Darren lee (@Deisel34) reported from Havant, England

    Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.

  • VickyD89 Vicky Houlden (@VickyD89) reported from Portsmouth, England

    @virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.

  • theresa241 theresa hall (@theresa241) reported from Havant, England

    So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡

  • GrocerJackUK WarRocketAjax (@GrocerJackUK) reported from Clanfield, England

    @virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG

  • jdcrouch1972 Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours

  • mattmaber Matt Maber 🔴📷🎞 (@mattmaber) reported from Portsmouth, England

    @virginmedia upload speeds Po4 are awful atm

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robert89__ Robert (@robert89__) reported

    @virginmedia P or I as both look bad

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia Nope, sorry, you haven't read the messages properly. We haven't got an engineer booked because the messages we were TWICE told we would receive never arrived. So can you have someone contact me directly so we can at least do that?

  • ShamQ_ Sham Q (@ShamQ_) reported

    @virginmedia I’m not being billed and I don’t want to even begin with virgin. They are saying we can’t cancel because you’re not live yet. Now I want to take advantage of an offer I’ve got elsewhere but I can’t because they won’t tell me what’s going on with my order

  • MRobinson90 Michael J Robinson (@MRobinson90) reported

    @virginmedia can someone please call me back? Been on hold for 1 hour and then finally connected and then your colleague disappeared. Please help?

  • robert89__ Robert (@robert89__) reported

    @virginmedia Yes been no change since day 1 but the quality is awful

  • AnEnglishMuffn Jack Ryan (@AnEnglishMuffn) reported

    @virginmedia Hi ZR, I've already made a complaint, the number is C-2711202045 if you'd like to take a look yourself

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia It has taken 2 of us almost an entire day to get close to booking someone to come from @virginmedia and resolve an issue which has come from your end. Can you see how ludicrous that is? My flatmate was twice told he would be sent a text by your team and he has received nothing.

  • llyrwilliams93 Llŷr Williams 🎗 (@llyrwilliams93) reported

    @virginmedia Finally got through to someone, who assured me a manager would call me back within 2 days. It's been 2 weeks, still no phone call. When people who have just signed a contract with you call to report an issue, we expect it to be taken seriously.

  • woodborobarmpot Dan The Barmpot #KBF (@woodborobarmpot) reported

    For a communications company, @virginmedia seem extremely reluctant to communicate. They take your money but can't be arsed to publish an email or postal address. Charlatans blaming Covid as an excuse for extremely poor service. DIRECT DEBITS STOPPED. Collect your bits!

  • dxodato Noah 🌹✊ (@dxodato) reported

    wifi has been down in my house since i woke up i hate @virginmedia from the bottom of my heart