Virgin Media Outage Report in Petersfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Havant, Cosham, Petersfield and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia internet and tv down in Po4. Portsmouth. Any news
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig paterson
(@craigpaterson93) reported
@virginmedia Constant dropping out of internet connection. Usually drops out every hour or so. It’s not WiFi signal in the house as devices stay connected with full signal.
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chris sampson
(@Chrissa75) reported
@virginmedia - Are there any issues in the TW11 area? - broadband has gone from 218mbps to about 20mbps
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shivam patel
(@QprShivvy) reported
@virginmedia 1) sort out my service. 2) block 1 fruad number that keeps calling me that your team didn't do after a hour on call. 3) fix Internet width and connection. 4) refund for previous year and this year when your service was down. 5)TV service maybe due to broadband. 6)cost of package
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Rob Catlin
(@robcatsurrey) reported
@virginmedia No, unfortunately not. I’m told there’s no problem with the line and to restart the router. The automated system then hangs up. I have spoken with you in the past as only get around 3 to 16mbps when my contract is for 100mbps+.
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The Gooner4Life
(@TheGooner4life) reported
Any chance of some help @virginmedia your online support is terrible, need some help with an old email address.
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Stacey Oliver
(@StaceyO25498074) reported
@virginmedia I have never experienced such poor service from a company! How do you not have a complaints department!! I will be going to CISAS!
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juan
(@_L1keClockwork) reported
Call me virgin media cos I’ll go down on you at the most inconvenient of times 😎
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Jack Hardiker
(@jackhardiker) reported
When I finally got through to @virginmedia, the voice at the end of the line was having a private conversation about how bad their day had been. I had to hang up before it got too personal.
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Gavin-a-laugh
(@Taz02362453) reported
@virginmedia Your customer service is a joke, l cancelled all my services in august last year and I’m still awaiting partial refund. If l was owe virgin money I’d have been hounded for the money. Get your act together and people be warned the service is crap 💩😡
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Danny 🇧🇩
(@MrDNA007) reported
@virginmedia Could you please help with your terrible Wi-Fi? I called with problems, I received a new router and it’s more faulty than the old one! Connection randomly cuts out, I regularly encounter buffering when streaming and I don’t get anywhere near the 200mbps I pay for!