Virgin Media Outage Report in Petersfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Waterlooville |
Phone | |
| Waterlooville |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Paul Borer 🏳️🌈🇬🇧
(@pbmcmlxxi) reported
from
Portsmouth, England
@colin_c1986 @virginmedia Wow. I had some broadband issues a few weeks back, seems settled now. Whenever I went on account to report fault, the auto check said found nothing - yet strange 15 mins later was all working, in both occasions!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
Come on @virginmedia you really need to sort out the issues. Intermittent internet, patchy TiVo box connection, virtually no YouTube connection. Having to restart the box multiple times a week
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia is there a problem with your internet the last few days. I keep getting no or little connection
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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theresa hall
(@theresa241) reported
from
Havant, England
Damn you #virginmedia absolutely useless!!!!!!!!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J a i
(@ApolloLawes) reported
@Cdo_Clarkey @virginmedia The loss of service is now working for me
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Joanna Hull
(@JoannaH86831281) reported
@virginmedia Thank you. I have sent a text but still waiting for a resolution.
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Sam Miles
(@SamMiles87) reported
@virginmedia my broadband is down, hub flashing green. I’ve tried all the steps but it’s still flashing green. Is there a problem in the area? (E10 7)
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a1💫
(@OneFootln) reported
@virginmedia its been down for 3 days
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Andrew Lawden
(@tobe2b) reported
from
Camden Town, England
@virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this
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Prof Francesca Happé
(@HappeLab) reported
@virginmedia Nice try - no, we have checked and your information @virginmedia says it is a problem in the area which you hope to fix by - wait for it - 12th July! Yes, 7 days without broadband - how do you imagine I work from home like that?
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Simon
(@demornay) reported
@virginmedia No it didn’t. It dropped out again at 9pm last night. It’s a daily recurring issue that happens at random times. How can I get this fixed once and for all. I’ve never had broadband this unreliable.
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Luisa Barile
(@BarileLuisa) reported
@AndreaFiltri @virginmedia @Ofcom It is really frustrating to have internet going up and down (well, mostly down!) for such a long time, especially when working from home. They have 30 days to fix the issue before being in breach of contract, how could this be allowed in this day and age?!
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LJ 💙
(@FlamingLJ) reported
@virginmedia Nah, I had to do that one the phone 4 times. An hour later and after demanding to speak to retentions I finally got someone that knew what they were doing. Some serious customer service issues with your centres in India!
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bex
(@heartofsmine) reported
anyone else have virgin media wifi and its been down for hours?