Virgin Media Outage Report in Petersfield, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Waterlooville and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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Ronnie Pickering
(@dolb21) reported
from
Portsmouth, England
@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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I’ll say it.
(@dw644122) reported
from
Havant, England
@soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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John-Roy Singleton
(@Ulster_lad_17) reported
from
Portsmouth, England
@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Kemp
(@accountingetc) reported
@calvinrobinson @virginmedia The Devil’s excuse for worst customer service.
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John thedon
(@johnthe92611772) reported
@calvinrobinson @virginmedia They are practicing safe customer distancing.
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Lawrence Olugbenga
(@LOlugbenga) reported
@virginmedia It is a monthly charge, do you charge for usage when the device has never been used?, without a contract? Phone Calls and SMS has been sent to your representative Craig who sent the device to my apartment for pick up.
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Trix
(@wolfiewop) reported
Am I the only one having issues accessing virgin media player? Can’t even watch #LoveIsland
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munrobasher
(@munrobasher) reported
@Rambaudian @calvinrobinson @virginmedia Actually yes. They provide a service that is supposed to work 24/7 therefore should support it
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Following Science
(@FollowScience_) reported
@calvinrobinson @virginmedia I had the same problem
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Lee 🇺🇦
(@uklee) reported
@calvinrobinson @virginmedia All these companies have had two years to sort out the customer service systems. They shoot me out to keep using the excuse of Covid, like they do shameful.
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Ewan Angus
(@ewan_angus) reported
@virginmedia what is happening in Edinburgh EH7? No service for almost a week now. We appreciate its a complex issue but the quality of your information is very poor. Updates on the web are meaningless. Why cant you just tell us what is actually wrong and why the rolling delays?
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zita
(@notzitafr) reported
itv open on chrome. virgin media player on firefox . my wifi is deffo the problem
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Ewan Angus
(@ewan_angus) reported
@virginmedia @igorlovesmaster You might be doing all you can to resolve, but you are not doing all you can to keep us informed. The info on the updates is meaningless, nothing other than continually failed target dates and no mention of what the problem actually is! "An engineer is on site" where? at 5am?