Virgin Media Outage Report in Petersfield, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Petersfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Petersfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Petersfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Havant, Waterlooville, Chichester and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Havant |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Petersfield, England
Latest outage, problems and issue reports in Petersfield and nearby locations:
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Simon Weaver
(@simon_weaver) reported
from
Waterlooville, England
rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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theresa hall
(@theresa241) reported
from
Havant, England
So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia someone needs to contact me, your customer service is beyond atrocious!!
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Simon Ashenden
(@sashenden) reported
from
Waterlooville, England
Oh looks like the issue with virgin media you’re already investigating. Probably why my Smart lights are having problems too
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Viola
(@paulviola7) reported
@virginmedia That 1 of the probs, you dial 150 and it goes straight to engaged or you end up waiting ages. Plus theres no option for customer service.
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Jay Warda ⚢BLM🏳️🌈
(@jay_warda) reported
@virginmedia I still need to speak to customer services, so yes, I require the number
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James Pattinson
(@jamespatty93) reported
@virginmedia Hello, I’ve used the app before & all my devices are fixed in the same position. It’s not like I’m moving them to blackspots around the house. For example I’ll be using my Smart TV, then it’ll say “there is no network connection” at random times
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Owen
(@owenspinner) reported
@virginmedia As many of us are working from home; we rely on your internet to get our jobs done. Saying an issue will be fixed within hours on the 13th, to it still persisting now is far from the transparency we should expect as customers
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𝒢𝒾𝒶𝓃𝒻𝓇𝒶𝓃𝒸𝑜 𝒞𝒽𝒾𝒸𝒸𝑜
(@gchicco) reported
@virginmedia I'm trying to - the connection is very unstable and it's taking forever to load. It was ok-ish until 10-15 minutes ago.
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Amy Stone
(@amylouisestone) reported
@bt_uk Yeah I’m aware most service providers use your lines - which means I have no choice but to pay @virginmedia’s increasingly extortionate prices. It’s a shame because I was desperate to switch but your service is far below what is considered good in this day and age.
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carla
(@carlapercival) reported
@virginmedia Can’t ever seem to get through and my internet service is terrible I and trying to do home schooling for my daughter who needs to be online for school and this is now becoming a problem. If she can’t get online it goes down as an absence
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
@virginmedia It’s been up and down constantly and rebooting takes around an hour each time. Seriously looking at other, more reliable providers.
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Nelofur
(@iamnb) reported
@virginmedia been trying to speak to anyone in the ‘movers’ department numerous times in the last few days and each time during being transferred to that department the line clears!! would say to any1 thinking of moving to virgin media to think again! Awful service still waiting
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John Abernethy
(@Shevylatic) reported
@virginmedia Tried the text number you gave me without success. Time is now getting short and I need some answers. I have been a customer of Virgin for many years, and I think that I have not been treated well. Advise please.