Virgin Media outages and service status in Wickham, England

Problems in the last 24 hours in Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Waterlooville, Portsmouth, Gosport, Havant, Fareham, and Gosport District.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Waterlooville	Internet	1 day ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Wickham, England

Latest outage, problems and issue reports in Wickham and nearby locations:

• 
  Graham Scambler pics (@_GSPhotography) reported 3 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Sarah-Jane Finch (@formula1girl) reported 10 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Clare Old (@enkeli85) reported 12 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Brooke Smedley (@Brooke_Smedley) reported 13 minutes ago from Portsmouth, England

  . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 16 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Andrew Byng (@AndrewByng) reported 22 minutes ago from Waterlooville, England

  @virginmedia why is my internet not working PO6 postcode

• 
  Jeff Otton (@Jeff_Otton) reported 22 minutes ago from Portsmouth, England

  @virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales

• 
  Rob N (@RobNeedhamFR) reported 29 minutes ago from Havant, England

  @virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!

• 
  Mark Cook (@Macsaint99) reported 31 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 33 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 33 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  jason bundy (@captjabba) reported 34 minutes ago from Havant, England

  Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia

• 
  Sarah-Jane Finch (@formula1girl) reported 34 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 37 minutes ago from Portsmouth, England

  @virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 42 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

• 
  mark wilson (@obcans) reported 42 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Jeff Otton (@Jeff_Otton) reported 43 minutes ago from Portsmouth, England

  @virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?

• 
  Ashley Mason (@masonicus) reported 51 minutes ago from Portsmouth, England

  @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

• 
  I’ll say it. (@dw644122) reported 52 minutes ago from Havant, England

  @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 6 minutes ago

  @virginmedia Hello My remote doesn't work with my new 360 box please advise?

• 
  Michael (@MICKLE_M) reported 7 minutes ago

  @virginmedia could you please supply me with a contact number please. You are telling me I have to upgrade to anew box , however when I sp yourself 2 remote controls rather than 2 boxes. Your app is ridiculously poor. Give me a number please

• 
  Rob Lawler (@RobLawler840229) reported 7 minutes ago

  @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

• 
  Anumcara (@Anumcaras) reported 8 minutes ago

  @Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?

• 
  UAVHive (@UAVHive) reported 10 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.

• 
  Reform UK - Lincoln Branch (@ReformUKLincoln) reported 11 minutes ago

  @Benleo Just look at @Trustpilot reviews. Almost impossible to cancel an @virginmedia contract. Sent all evidence to Ombudsman, got written apology and £150.

• 
  Wayne Farry (@waynefarry) reported 19 minutes ago

  “when the locals (Irish) don’t have a say in policy, that’s when Americans have an issue with it” what is this dog **** astroturfing of American influence in Ireland? hope (but wouldn’t hold my breath) that the journos at Virgin Media investigate who is funding this kid

• 
  simon parkinson (@parky1021) reported 20 minutes ago

  @virginmedia @BonesE78 Mine is exactly the same Terrible service

• 
  anubisgate (@anubisgate1977) reported 23 minutes ago

  @Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.

• 
  Jagger (@Jagger53015280) reported 24 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.