Virgin Media Outage Report in Wickham, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wickham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Cosham, Fareham, Winchester, Petersfield, Emsworth, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Cosham |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Fareham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wickham, England
Latest outage, problems and issue reports in Wickham and nearby locations:
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Caroline
(@cazzyb1979) reported
from
Waterlooville, England
@virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Sent a “Hit” to it worked for 2 minutes & is now dead again. Still no issue in our area?
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia Broadband is so slow this morning in Portsmouth again!
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia We had an issue in our area & neighbours were having similar problems, they sent out a technician to sort the issue Wednesday at 6pm then it said it was fixed now it says it working but my router is sat on a yellow light.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Okay, I know there are loads of people having the same issue, please it’s lockdown we are all struggling as it sort it . I’ve never had an issues with virgin before
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lionel 🇳🇬 🇬🇧
(@techloto) reported
@broadbandchoice 2 years from signing up to @virginmedia through your site, and I still haven't received my £75 Amazon Voucher. Please help!
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Logan -
(@logan4587) reported
@virginmedia Only just come back on. Over 12 hours no wifi. Made me pay an extra £44 even though my bill isn’t due until next month. This will be my last month with virgin. Switching to BT. Absolutely terrible wifi & extortionate prices.
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Logan -
(@logan4587) reported
@virginmedia No. They said it’s this months bill. but then also said i’ll need to pay an extra £50 before the month ends. But the whole area was off last night so it was obviously on your end and a technical issue. This package should only be £42 a month. I’m paying £120 a month. Ridiculous.
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Joe Phillips
(@Thetinymind) reported
@virginmedia They said it was most likely issues with the network. Yep, wired connections also go down. The thing is, I’ve tried to call, but I keep getting bots send me round in circles, tell me to check my cables visit the website then it hangs up
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TuckyTheWeeb
(@tuckytheweeb) reported
@virginmedia It's not area outages. I try to sign in to my account and every page is something wrong. Been like this for months now.
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Tracey O'Mara
(@TraceyOMara) reported
@virginmedia I wanted to raise a complaint as all I keep getting is conflicting information from members of your team and I have got to the stage that I want to speak to Senior management. I have now terminated our contract from the 25th February and have been a loyal customer for over 20 yrs
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia what a waste of time your agent Kath is not interested in helping all sge is interested in is getting the land line fixed it has not worked for 3 years not going to bother now Attrocious Customer Service I will be taking this further 23 years a Customer & can't help
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Jay Faulkner ♿
(@thejayfaulkner) reported
@virginmedia your support people told me to reboot my router because they could 'see' my WiFi working on their end (it wasn't here) so I did and *shock* it still isn't. It hasn't worked consistently since moving from Sky to you a few months ago. Regretting that decision.
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Jay Faulkner ♿
(@thejayfaulkner) reported
@virginmedia they also said unspecified work in the area to do with stability issues could be causing it and it may be back in 24hrs ...though couldn't tell me where the work was, what it was, or when it started.
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Carrumba
(@Carrumba_) reported
Trying to speak to the team handling complaint @virginmedia mobile is some sort of kafka-esque hellscape. Phoned number on letter THEY sent me with odd copy-paste nonsense. Person answering can see the team dealing with me but can't transfer me to them. they. will. call. me.