Virgin Media Outage Report in Wickham, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wickham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Cowes, Southampton, Portsmouth, Fareham, Havant, Cosham, Winchester, Petersfield, Emsworth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wickham, England
Latest outage, problems and issue reports in Wickham and nearby locations:
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon dilley
(@SimonJD75) reported
@virginmedia Good morning, When we rang to take your TV service (already have phone and broadband) we arranged on 28/11 and confirmed the date 11/12. We then rang again on Wednesday 9/12 to check installation date and the agent confirmed 11/12. Really angry as my wife took leave from work.
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Simon dilley
(@SimonJD75) reported
@virginmedia I Have been a customer for a number of years. We nearly went with @skytv 2 weeks ago, I think I will probably now will.
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Little King Sim
(@LittleKingSim) reported
@virginmedia @CMSENSZE Haha, and mid February is as quick as you can fix things? How pathetic, ESPECIALLY now when so many people at working from home. If I were your customer I’d leave within contract, you’re clearly not meeting your end of the contract so good luck pursuing me for the amounts left.
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Katy Morris
(@katy_morris) reported
@virginmedia No internet service in TW9 since yesterday lunchtime. Your website says "no known issues" but 151 says engineers are working on a "really complicated" problem, without giving any timeline. When will we have internet again?
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Liza Rees
(@liza_rees) reported
@virginmedia Our broadband installation has been pushed back by over 2 weeks. I’m due to host a virtual company wide event so need internet. Customer services have been awful! I am told different information & lied to daily. I need to speak to someone urgently! @MoneyTelegraph
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.
(@j394_) reported
@virginmedia absolute shocking service. I’ve been trying to contact yourselves for the last 3 days and I’ve been waiting an hour each time. 100% leaving now, I’ll just probably cancel my direct debit with you if this continues.
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Linda Wilkinson
(@LindaSWilkinson) reported
@catherine_mayer @virginmedia Advise Zen it never goes down unless BT line is compromised
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Haider Raza
(@mh_raza) reported
@virginmedia No...but even if they give explanation it wouldn't help me. I can't be without internet for the next 3 months. I have to find another service provider. @virginmedia I need my contract terminated without penalty. I should rather get refund as your service has been beyond worse.
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Lloyd Hale
(@LloydGHale) reported
@virginmedia We’ve got that number and already called and have taken all recommended actions which we’d already tried anyway and are just going round in circles- you need to send an engineer out surely? What sort of service is this?
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steve harvey
(@steveharvey8) reported
@virginmedia can you please explain to me why for the last 12 months your phone lines are completely automated using the covid excuse an internet and phone company cant seem to set its staff up at home ? Ive had the worst years service off you nothing but problems