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Virgin Media

Virgin Media outages and service status in Wickham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wickham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 11, 8:22 AM GMT+1.
  • 59% Internet (59%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)
  • 7% TV (7%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wickham, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Havant, Waterlooville, Petersfield, Fareham, and Cosham.

CityProblem TypeReport Time
Gosport TV 3 days ago
Portsmouth Internet 4 days ago
Portsmouth Internet 5 days ago
Portsmouth Internet 5 days ago
Southampton Total Blackout 6 days ago
Portsmouth Internet 8 days ago

Nearby cities with recent reports

Portsmouth

3 recent signals

4 days ago
Gosport

1 recent signals

3 days ago
Southampton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wickham, England

Latest outage, problems and issue reports in Wickham and nearby locations:

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • Jeff_Otton
    Jeff Otton (@Jeff_Otton) reported from Portsmouth, England

    @virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.

  • RobNeedhamFR
    Rob N (@RobNeedhamFR) reported from Havant, England

    @virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • vinnie_davis
    Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.

  • AlastairGodwin
    Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Do we have a problem with your service in central Southern England? Why are ALL @GBNEWS adverts for companies based in #SouthWales? 🏴󠁧󠁢󠁷󠁬󠁳󠁿

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

  • mayonnaise65
    Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

  • knight37
    wes knight (@knight37) reported from Portsmouth, England

    @noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Portsmouth, England

    @lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

  • shatners144143
    shatners (@shatners144143) reported

    @anon_opin Virgin Media have been terrible recently.

  • ncfcandywright
    Andy Wright (@ncfcandywright) reported

    @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

  • EricByrne35
    Eric Byrne (@EricByrne35) reported

    @virginmedia nearly four hours without now, come on like, it wouldn't be as bad if your TV package didn't run off the wifi too

  • traceyjohnson44
    tracey johnson (@traceyjohnson44) reported

    @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

  • cathypops2010
    Catherine Jeffery (@cathypops2010) reported

    @virginmedia @D4N7O It’s not working in the Oldham area either but it’s working for Sky customers

  • ciaramc78
    Ciara Mc Evoy (@ciaramc78) reported

    @IFAmedia @virginmedia @buckleytadhg Poor farmers need rain

  • 86treid
    Thomas Reid 🦊 (@86treid) reported

    @virginmedia yet again, sky sports red button games not working.

  • johnspencer555
    John Spencer 555 (@johnspencer555) reported

    VirginMedia was down afternoon, evening, and all night? The phone is via the Hub now, silly as you can't phone for help when the whole thing crashes, even the TV was down, rare. I couldn't fix old ariel so no TV. But no biggy, I guess.

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported

    @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for