Virgin Media Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO5, PO1 and PO6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville, Gosport, Fareham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Southampton |
Total Blackout | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Jamie Birch
(@JamieAaronBirch) reported
from
Hill Head, England
@virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Lesley-Anne Phillips
(@Lesleyanne22) reported
from
Gosport, England
@virginmedia And now I have been told that it may be three working days before my issue is sorted!!!! Really appalling customer service. Can this be escalated, paying for something that isn’t working! I will be texting too!!!!😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia Not to be a bother i just wanted to let u know my broadband has been down since 26/07/19 been told its being fixed everytime i ring it benn 2FUCKING WEEKS NOW!!! No internet at all
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia another price increase notification today £4.50 to improve services!!! My phone lines been down for 3 days and been told it will be another 2🤯 loyal customer but new customers get better deals, 😤
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Robbie Khan
(@robbiekhan) reported
from
Gosport, England
@virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia It would be great if someone from your cancellation team can call me. I would stay as a customer but currently I'm paying double the price that BT/Sky offer. Being left on hold for 45 mins then being cut off is a terrible customer experience.
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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Jai Harding-Williams
(@JLHW17) reported
from
South Hayling, England
Honestly never known broadband to be as ******* shit as @virginmedia internet is always down, absolute dog shite.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia JUST ******* WHYYYYY WAS TOLD THE INTERNET WILL BE BACK TODAY BY 18:00 STILL NO INTERNET MY BROADBAND HAS BEEN DOWN FOR 2WEEKS!!!!!!!! 2FUCKIN WEEKS!!!!!! THEY KEEP LYING TO ME ABOUT THE DATES AND TIMES IT WILL GET FIXED I HAVE JUST HAD ENOUGH NOW 2FUCKIN WEEKS!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Dodge
(@ProfTobyDodge) reported
On Boxing Day Virgin media in my area has collapsed, losing any ability to deliver internet or TV. They estimate this will take four days, yes four days, to fix. Do yourself a favour, stay away from the casual incompetence of @virginmedia
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kate
(@_katelalexander) reported
@virginmedia when will the Wi-Fi booster/extenders be in stock? Had extremely poor wifi coverage in my house for the last 9 months and have been told to wait for your extenders to be back in stock and they never appear to be available!
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ZEKU_4∆P
(@HFB86) reported
@virginhelp @virginmedia £40per month for bog standed 100mb not including the "promotion offer" which is laughably, nearly 1 hour without Internet, the connection issues is on your end not ours.
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emma edwards
(@em_inkydink) reported
@virginmedia Yeah, it would be nice to receive the broadband service we pay for. Shambles! Customer service=a big fat zero.
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Dizzy Yates 0069 Stiff Assed Brit
(@CaptMikeYates) reported
@TalkingPicsTV It's not TPTV Encore, I'm trying to watch your live transmission via Virgin Media on an iPad. I'll drop them a line after watching DIE2150AD cos licensing issues can be a right mess.
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Toby Dodge
(@ProfTobyDodge) reported
The absolute incompetence of Virgin media: a complete TV delivery outage on one of the busiest TV watching nights of the year. A new low even for Virgin media and that is saying something
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🏎️🏁🗺️🏆🇳🇱
(@WhyNotts_) reported
@virginmedia You can't even let me have Christmas Day without at least (I've not checked all attempted recordings yet) one #360box issue 😭 @ 23:19 your logo appeared for no known reason preventing watching channels or changing to others or setting up &/or watching recordings 🤬
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Dizzy Yates 0069 Stiff Assed Brit
(@CaptMikeYates) reported
@TalkingPicsTV I couldn't watch TPTV showing of Doctor Who And The Daleks on the iPad. Virgin Media TV Go said it wasn't available due to rights issues. Is that a common thing? (I have the DVD so I'm not missing out that much but it's nice to watch with others on Twitter).
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Stephen
(@Stephen42679361) reported
@virginmedia I have a terrible speed on my WiFi and ethernet Nottingham area
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Kirsty
(@Kirsty21543599) reported
@SkyUK terrible internet for months now. Still hasn't been fixed. Can someone respond to my emails. Yours sincerely disappointed customer. Ps @virginmedia are you offering any January sale deals? Think i might need to change provider