Virgin Media outages and service status in Portsmouth, England

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portsmouth, England

The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Havant, Gosport, Gosport District, Fareham, and Cowes.

City	Problem Type	Report Time
Waterlooville	Wi-fi	2 hours ago
Portsmouth	Internet	1 day ago
Portsmouth	E-mail	1 day ago
Havant	TV	3 days ago
Portsmouth	Wi-fi	3 days ago
Gosport	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

• 
  Shannen AE (@sae_dew) reported 25 seconds ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Graham Scambler pics (@_GSPhotography) reported 4 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Stuart Palmer (@Stueelouis) reported 13 minutes ago from Gosport, England

  @virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?

• 
  Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported 15 minutes ago from Gosport District, England

  @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

• 
  Mike Cook (@utarg) reported 18 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

• 
  James King (@JamessKing) reported 19 minutes ago from Havant, England

  @virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 20 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Andy Rowlands 💙 (@CoachZen) reported 20 minutes ago from Fareham, England

  @virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.

• 
  karl davies (@maltman100) reported 20 minutes ago from Portsmouth, England

  @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

• 
  Jeff Otton (@Jeff_Otton) reported 25 minutes ago from Portsmouth, England

  @virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.

• 
  Ben Hall (@Ben78Ben) reported 26 minutes ago from Havant, England

  @virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better

• 
  Jeff Otton (@Jeff_Otton) reported 31 minutes ago from Portsmouth, England

  @virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?

• 
  James Ford 💙 (@Jf0rdFord) reported 38 minutes ago from Gosport, England

  @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

• 
  James Knibbs (@Theknibbler) reported 40 minutes ago from Portsmouth, England

  @virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)

• 
  Heavenly Bakery (@vegancupcakesuk) reported 43 minutes ago from Portsmouth, England

  @lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself

• 
  JayJaySZN (@JayJaySZN) reported 45 minutes ago from Portsmouth, England

  @virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.

• 
  JayJaySZN (@JayJaySZN) reported 48 minutes ago from Portsmouth, England

  @virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.

• 
  Danny mycock Portsmouth/fife (@Dannymycockgma1) reported 53 minutes ago from Portsmouth, England

  @lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x

• 
  soverncomfort 🔴⚪ (@soverncomfort) reported 54 minutes ago from Portsmouth, England

  @VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia

• 
  Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported 59 minutes ago from Gosport, England

  @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicky kaleniuk (@nickytrickster) reported 2 minutes ago

  @virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.

• 
  Jeff Smith (@jeffsmithspurs) reported 3 minutes ago

  @virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!

• 
  Alex Murray (@bravemongoose) reported 4 minutes ago

  Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

• 
  Limited (@Itslimiiited) reported 5 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  Neil Randon (@NRandonFactor) reported 6 minutes ago

  Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

• 
  Limited (@Itslimiiited) reported 6 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond

• 
  Dgjbear (@Dgjbear1) reported 9 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  John Cameron (@bhoyjohn1888) reported 12 minutes ago

  For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

• 
  Eve (@EveFlorence1) reported 14 minutes ago

  @virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.

• 
  Cheryl Chau (@CherylChau1029) reported 15 minutes ago

  @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService