Virgin Media Outage Report in Portsmouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Portsmouth come from postal codes PO1, PO5, PO2, PO4 and PO6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Gosport, Waterlooville, Havant, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Total Blackout | |
| Gosport |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
-
Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
-
Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
-
Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
-
Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
-
Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
-
Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
-
Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
-
alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
-
Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
-
Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
-
alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
-
alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
-
Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
-
Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Player
(@BenPlayerr) reported
@virginmedia Day 9 of no wifi. Awful customer service and no help. Feels like a lost cause. Having to go to neighbours house to work. You’d expect so much better.
-
🌱Moo&Roo🌱
(@Moon_cats27) reported
@virginmedia @virginmedia Thanks for NOT coming back to me, I can now see there is another problem in my area. Someone could have at least contacted me especially as a private chat had been arranged. I feel a complaint coming on.....
-
Gill Lysons
(@gilliblogs) reported
from
Newton-le-Willows, England
@yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx
-
Elizabeth H
(@ElizabethPsychs) reported
@virginmedia Terrible customer service virgin! Trying to cancel - hung up on 3 times and then told you can't cancel it anyway. Shocking.
-
Anna Hill 🐧
(@Blod_wen) reported
@virginmedia hi there. My broadband and TV have been down since yesterday evening. They came back on for an hour, but have now gone down again. However I've had an SMS to say the issue is fixed. Please can you update that it is NOT fixed! Thank you. ID: F009171147
-
cherrydub 🧲
(@cherrydub) reported
@virginmedia @helliepeebles1 issues in battersea today also
-
Charlotte Dixon ☮☠
(@CharrrDixon) reported
@virginmedia internet down again. This is the 6th time in two weeks. I work from home. If this isn’t sorted soon I will be going elsewhere. Spoke to customer services yesterday who didn’t help at all.
-
Jay
(@ValiantVilla) reported
@virginmedia Absolutely nothing! He’s changed the router but this still hasn’t solved the issues that we’ve been having. Who do I contact for a refund for the last 3 months of faulty service?
-
max 🍉
(@lunarorbital) reported
@liamfword @virginmedia they really called me broke poor and ugly like …..
-
Charles
(@Charles11522381) reported
@virginmedia I got banned from your forums for repeatedly posting poor speed results. Making other customers aware of your lies of fixing a problem gets you nabbed from a virgin forum. Please leave me alone now I have been insulted and ridiculed enough by your customer services.