Virgin Media Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Portsmouth come from postal codes PO5, PO1 and PO2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Havant, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Gosport |
Internet | |
| Portsmouth |
Phone | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Cliff Emmans 💙
(@clifhard) reported
from
Portsmouth, England
@virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡
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wes knight
(@knight37) reported
from
Portsmouth, England
@noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all
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Luke Martin
(@lukemartin243) reported
from
Portsmouth, England
@virginmedia This is really poor for a large company to have such issues… when will it be back up and running?
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x
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Jason Willoughby
(@DragonWILL300) reported
from
Waterlooville, England
@virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!
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Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia why is my internet not working PO6 postcode
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Pete
(@unhippyman) reported
from
Portsmouth, England
Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Mikey
(@Mikey_Robs_91) reported
from
Wallington, England
Kind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Buckingham
(@katie_katie23) reported
@virginmedia Main problem has been that we had no dial tone even with our original number for past 2 weeks. I have just spoken to a member of your team who is sending some extra kit to help connect it.
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia It came back up a few minutes after posting, then went back down. Now, three or so hours later, it’s down again. Maybe view your own web page which confirms there’s an issue?
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia So I’ve been penalised and not getting my good condition bonus, because of YOUR DRIVERS IGNORANCE AND TOTAL DISREGARD FOR THE LAW, he needs to come and apologise and pay me for my financial loss, imagine a disabled customer, on disability benefits losing condition bonus.
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The Engineer
(@c3llc0de) reported
@shangoman @virginmedia Just leave Virgin as soon as you can. Old slow technology in most cases. (copper not fibre)
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Paula Curtis
(@Misspp1981) reported
@virginmedia hi had a cold caller that was a bit rude, said “bt is mega expensive” erm no it’s not!
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VictoriaK
(@Vikster4173) reported
@virginmedia is there a problem in M34? Having serious issues with my internet.
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Anton Ivanov
(@IvanovAnton) reported
@virginmedia Thank you for your reply. There is no need to ask how you can help. Just make same day activation possible with no extra charge.
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Anton Ivanov
(@IvanovAnton) reported
I like @virginmedia broadband, but the fact you can not activate it the same day you move out of the previous address, and extra 20£ for the self-"service" is disgrace and petty.
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Yes . Service issues. How does that help me. Estimated to be down all day
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Mark
(@markanders1) reported
Looks like a major @virginmedia broadband service outage currently going on ?