Virgin Media Outage Report in Portsmouth, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6, PO4 and PO5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Fareham, Southampton and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
-
Sam Joy 🇺🇦🇬🇧
(@sam_joy) reported
from
Havant, England
@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
-
Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
-
BASH
(@BA5H3R27) reported
from
Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
-
Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
-
Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
-
James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
-
Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
-
Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
-
Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!
-
Clare Old
(@enkeli85) reported
from
Southampton, England
Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dharmesh damani
(@dharmeshDamani) reported
@virginmedia - DISASTER- my broadband has just gone down. Can you confirm if this is an area issue. I'm in N17FZ, Islington, London
-
𝓛𝓮𝓮 𝓚𝓮𝓷𝔂𝓸𝓷
(@klekky) reported
@virginmedia I’ve spent an hour and 40 minutes on the phone and spoken to 3 people to cancel my account who aren’t helping me. Can someone contact me I was waiting for a supervisor to call back but still waiting
-
ash
(@ashley_pash) reported
@virginmedia is there a human being I can speak with re a WiFi issue?
-
DEOXYSR34
(@jpn_DEOXYSR34) reported
@virginmedia fix you dam **** my wifi been going on and off for the last 4 hours I'm trying to play Fallout 4
-
jordache
(@jordach30826066) reported
@virginmedia the customer services horrendous. Been told I would be transferred to cancellations but then just been hung up on twice.
-
Grace
(@WakeUpUkffs) reported
@virginmedia Right, once again 15 hours no internet. This is getting beyond a joke now. Since February this has been going on, over 10 times ranging from 6hours, 12hours, 15hours!!! Why in the hell am I paying £45 a month for? The customer service is diabolical
-
Holly
(@PyxiePants) reported
@virginmedia After being told there definitely wasn't an issue in this area, the service status says there definitely is and that you're on the way to fix it. Looks like the estimated fix times mean that's it work wise for the day.
-
Alastair Barclay
(@AliBarclayUK) reported
@virginmedia drop off in speeds today. Have checked connections, rebooted hub and run speed tests - currently getting between 1 and 4 Mbps. Your site says service status is OK after running online tests. Can you help? Is there. Known VM speed issue in Southern Scotland? Thanks
-
Petemck
(@Petemck1) reported
@virginmedia AVOID, AVOID,ABSOLUTELY AWFUL 💩💩💩
-
Cherry Underwood
(@UnderwoodCherry) reported
@virginmedia None. The issues is that YouTube had to re-issue replacement SIMS as the ones you originally provided didn’t work across all phones. Rather than wait for new ones to arrive, you have disconnected them!! So now we have no network at all! #WorstNetworkProvider