Virgin Media outages and service status in Portsmouth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 27, 11:25 PM GMT+1.
- Internet (70%)
- Wi-fi (11%)
- Total Blackout (7%)
- TV (7%)
- E-mail (4%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 , PO6 , PO5 and PO1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Havant, Gosport, Fareham, and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville
|
Internet | 3 days ago |
|
Portsmouth
|
Wi-fi | 6 days ago |
|
Waterlooville
|
6 days ago | |
|
Havant
|
Total Blackout | 7 days ago |
|
Portsmouth
|
Internet | 8 days ago |
|
Havant
|
TV | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Peter Mac🏴🇬🇧🇪🇺 (@Peter_Mac_) reported from Portsmouth, England@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, England@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
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Stuart Palmer (@Stueelouis) reported from Gosport, England@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
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Mike Cook (@utarg) reported from Portsmouth, England@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
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Andy Mooney (@andy_moo) reported from Locks Heath, England@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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Jason Willoughby (@DragonWILL300) reported from Waterlooville, England@virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!
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James King (@JamessKing) reported from Havant, EnglandAnything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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BurtyAdam (@BurtyAdam) reported from Gosport, England@virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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Pete (@unhippyman) reported from Portsmouth, EnglandConsider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
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Raine Lambert (@raine2016) reported from Portsmouth, England@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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Andrew Byng (@AndrewByng) reported from Waterlooville, England@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Snooky100 (@00snook) reported from Portsmouth, EnglandJust tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammo (@redmollster) reported@virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?
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MrBazza 🎬 (@MrBazza) reported@virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.
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Ken Quinn (@Quinny1808) reported@trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues
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jasong guedeney (@jasongued) reported@virginmedia just found out an outstanding bill of £81. It is now effecting my credit score! This is after various phone calls and reassurance that this issue had been sorted! Terrible. This issue was sorted 5 months ago and I have to find out through experian. OFCOM!?
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simon withers (@KalEl_WBS) reported@virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!
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Mr. Cold (@Javier_Cold_) reported@virginmedia JAJAJAJAJA that must be a joke. In the complaint, your colleagues said they will train the staff better HAHAHA Train better to make it less noticeable. It is a shame how @virginmedia went from a great supplier to a pathetic one.
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Berk (@trapdoor456) reported@BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍
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fran (@Jolilfred) reported@LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af
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Scarlett Shaw (@ScarlettShaw) reportedThe one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.
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“No Comment” 🏴🍀 (@TheDjOfChoice) reported@AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?