Virgin Media outages and service status in Portsmouth, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Portsmouth, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 7, 9:23 PM GMT+1.
- TV (48%)
- Internet (30%)
- Wi-fi (14%)
- E-mail (5%)
- Total Blackout (2%)
- Phone (2%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 , PO5 , PO3 , PO1 and PO6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Gosport, Havant, Fareham, and Gosport District.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
21 hours ago | |
|
Waterlooville
|
TV | 2 days ago |
|
Portsmouth
|
Internet | 5 days ago |
|
Portsmouth
|
Internet | 7 days ago |
|
Portsmouth
|
Internet | 9 days ago |
|
Portsmouth
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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JayJaySZN (@JayJaySZN) reported from Portsmouth, England@virginmedia Sent a “Hit” to it worked for 2 minutes & is now dead again. Still no issue in our area?
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Chas Cowell (@ChasCowell) reported from Gosport, England@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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Mike Walker (@MikeWalker2012) reported from Fareham, England@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Ashley Mason (@masonicus) reported from Portsmouth, England@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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James Saunders (@jameslsaunders) reported from Portsmouth, England@virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.
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itsme (@lolla2_uk) reported from Havant, England@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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james (@james_mccoll) reported from Netley, England@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Veteran Locksmiths (@vetlocksmith) reported from Fareham, England@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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Snooky100 (@00snook) reported from Portsmouth, England@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Andrew Byng (@AndrewByng) reported from Waterlooville, England@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
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Giganet (@GiganetUK) reported from Portsmouth, England@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Tom Weise (@tw17_09) reported from Locks Heath, England@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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BASH (@BA5H3R27) reported from Gosport, EnglandJesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Rob N (@RobNeedhamFR) reported from Havant, England@virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!
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Andy Rowlands 💙 (@CoachZen) reported from Fareham, England@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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David Male (@davidmale123) reported from Portsmouth, England@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Ben Hall (@Ben78Ben) reported from Havant, England@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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JayJaySZN (@JayJaySZN) reported from Portsmouth, England@virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
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Harry Nicholson (@Harryn9000) reported@virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this
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Greeny (@Greeny_65) reported@JayneCellis @PatrickChristys @virginmedia I would hope all HR departments up and down the country are urgently reviewing their safeguarding policies not only when their Sikh employees are working in customers homes but also in their workplaces working alongside others who can not and do not carry any weapons when at work
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Chris McGregor (@CmucG) reported@virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.
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FordPrefect (@fp2072) reported@virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure
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Emily Atkins (@bahallathegreat) reported@virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Andy Golds (@andyg81) reported@virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer
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Colin Fenn (@ColinFenn45) reported@virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.
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cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke