Virgin Media Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO6, PO3 and PO5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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BASH
(@BA5H3R27) reported
from
Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KieKie2596
(@kiekie2596) reported
@virginmedia No , I have been sent that several times , this is beyond ridiculous, your customer service is atrocious
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Dan Robson
(@dangibernau) reported
@virginmedia why are the best deals for new customers only? And why am I now paying £125 a month for something a new customer gets for £65.... in fact, its better as the download speed is double what I'm currently subscribed for
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TJ
(@tigglygones) reported
@TubeScott1984 @virginmedia Change provider. My husband’s mum died and we cancelled and we had three calls asking why. The last guy told us to F*** off. @virginmedia great service. Change to sky
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Meghana
(@GoingMeghana) reported
@virginmedia Absolutely the best at terrible customer service. Taken me 5 days to get through to any agent without giving up more an hour of my time everyday. The live chat is as good as non-functional. Beyond frustrated.
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Jonesy
(@RWBJ1997) reported
@virginmedia This hasn’t changed anything. Please just cancel my contract with you guys. This has cost me around 9 hours pay now trying to sort this out. 14 years to be messed about CONTRACT = done.
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KieKie2596
(@kiekie2596) reported
@virginmedia Not a chance. I’ve called several times jus today to have you put the phone down on me and say you can’t help , I am disgusted with your company and the fact you refuse to help and hope to be rid of you as soon as possible
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ArmElec
(@ArmElec_co_uk) reported
@virginmedia Hi, it’s within the same area. Almost like a mast has gone down but I cannot find any info to support this.
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Richard Vincent
(@tricky1947) reported
@virginmedia Virgin Media appalling customer services. Almost impossible to contact them to report a dead land line. Used my mobile and sent around endless SMS and WhatsApp circles & told, are doing tests call us back on 150 in 10 mins for result. How? My land line is dead.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Ray Daley
(@RayDaleyWriter) reported
@virginmedia Any known broadband issues in CV3? Speed is awful down to 13 meg, should be 100.