Virgin Media outages and service status in Portsmouth, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 15, 8:28 PM GMT+1.
- Internet (54%)
- Wi-fi (29%)
- TV (13%)
- E-mail (4%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 , PO1 , PO5 , PO6 and PO3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Havant, Portsmouth, Waterlooville, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport
|
Internet | 4 days ago |
|
Havant
|
TV | 6 days ago |
|
Portsmouth
|
Wi-fi | 7 days ago |
|
Portsmouth
|
Internet | 7 days ago |
|
Portsmouth
|
Internet | 7 days ago |
|
Portsmouth
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
-
Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
-
Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported from Netley, England@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
-
Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England@frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract
-
Ben Hall (@Ben78Ben) reported from Havant, England@virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better
-
Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
-
JayJaySZN (@JayJaySZN) reported from Portsmouth, England@virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.
-
Mike Cook (@utarg) reported from Portsmouth, England@virginmedia again problems with red button on sky sports football - no interactive events on this channel
-
soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
-
Snooky100 (@00snook) reported from Portsmouth, England@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
-
Tom Weise (@tw17_09) reported from Locks Heath, England@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
-
Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported from Havant, England@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
-
jason bundy (@captjabba) reported from Havant, EnglandBroadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
-
Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
-
Daniel Martin-Corben (@newworldruler) reported from Portsmouth, EnglandJoy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
-
Suzanne Bamborough (@SBamborough) reported from Portsmouth, EnglandNo WiFi all day - and still no service! What’s going on @virginmedia ?!? postcode: PO4, Southsea
-
Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
-
james (@james_mccoll) reported from Netley, England@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
-
Clive Hewitt 🏴🏴 (@taxiclive) reported from Gosport, England@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
-
Giganet (@GiganetUK) reported from Portsmouth, England@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.
-
Arron Clinkscales (@Clinkyboy67) reported@virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY
-
MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
-
STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
-
Mark King (@markkinga) reported@RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.
-
Eugene Reid (@eugenereid) reported@virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!
-
aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
-
Jonny (@MisterBeergut) reported@Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.
-
Yasmin alibhai-brown (@y_alibhai) reportedCalling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.
-
Dr Amir Hamid (@DrAmirHamid) reported@virginmedia No it hasn't and its really poor