Virgin Media Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO5, PO3, PO4 and PO6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, Cowes, Havant, Cosham and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia We had an issue in our area & neighbours were having similar problems, they sent out a technician to sort the issue Wednesday at 6pm then it said it was fixed now it says it working but my router is sat on a yellow light.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia Broadband is so slow this morning in Portsmouth again!
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Caroline
(@cazzyb1979) reported
from
Waterlooville, England
@virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon's Music
(@Brighton_breezy) reported
@virginmedia Thank you, I’ve rang the number and they’ve noted my complaint and will investigate the dates! Then Virgin May reimburse the amount charged so we can only wait and see 🤪
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Matti.H.Gao
(@GaoMatti) reported
@O2 @virginmedia @O2 I am simply reporting a scam incident and now I am being charged to voluntarily cancel my contract. What easy money to make hey O2? Your fraud team a one-way communication, good design to let your customer be scammed then walk away with a charge.
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tommyblueboy
(@tommyblueboy2) reported
@virginmedia really good customer service wait all day for you to pickup a Wi-Fi router,and guess what still waiting.good job
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Christine Thwaites
(@ChristineThwai4) reported
@virginmedia We are having problems with our hub having a constant red light since March. We have rung several times and nothing gets sorted out. Now we have no phone line and we are still getting no help from you except the usual wait 24 hour story.
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Gary 😎🇬🇧
(@GaryJ1872) reported
@virginmedia Yes done that this morning, worked for an hour then went down again. Absolutely pointless
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Alice Wise
(@alicewise) reported
@virginmedia A mobile number - it was 'removed' with no request or prior warning on 23rd April. Since informing you of the passing of my father and transferring the account to my Mum, the customer service we have received is beyond disgraceful and is causing severe stress to the whole family!
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anton
(@anton31318751) reported
Well done virgin media again your internet service is total rubbish problem's again in the last couple of years there is always an issue or the internet stops working every 2 weeks and that's no lie honestly and they charge to much rip off worst internet providers
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Matti.H.Gao
(@GaoMatti) reported
@virginmedia So you are basically saying that being scammed is customer’s fault and leaving the contract deserves the charges? The scam call started with my recent purchase activity within the network… what a surprise if this is not done by someone linked inside your team
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Steve
(@SteveUnknown) reported
@michaeljswalker Oh, what became of Virgin Media?? Did they sort it? Seriously how are they “virgin” when all they do is **** around with customers all day, IDK omg
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Georgie
(@G_Tweets86) reported
Don’t get trapped by @virginmedia they arnt providing us a adequate service and making it impossible to work from home but they are refusing to let us leave. Appealing treatment. We have tried collaborating with them to fix the issue but nothing works but still they refuse.