Virgin Media outages and service status in Portsmouth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 8, 7:43 AM GMT+1.
- Internet (77%)
- Wi-fi (12%)
- TV (8%)
- Total Blackout (4%)
The latest reports from users having issues in Portsmouth come from postal codes PO2 , PO5 , PO6 and PO1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Cosham, Havant, Waterlooville, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
Internet | 2 days ago |
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Portsmouth
|
Internet | 2 days ago |
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Portsmouth
|
Internet | 6 days ago |
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Portsmouth
|
Internet | 7 days ago |
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Gosport
|
Internet | 7 days ago |
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Portsmouth
|
Internet | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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James Knibbs (@Theknibbler) reported from Portsmouth, England@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Snooky100 (@00snook) reported from Portsmouth, EnglandJust tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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James Ford 💙 (@Jf0rdFord) reported from Gosport, England@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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Jo (@JoannecolesJo) reported from Eastleigh, EnglandJust want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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BASH (@BA5H3R27) reported from Gosport, EnglandJesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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Suzanne Bamborough (@SBamborough) reported from Portsmouth, EnglandNo WiFi all day - and still no service! What’s going on @virginmedia ?!? postcode: PO4, Southsea
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Tom Weise (@tw17_09) reported from Locks Heath, England@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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Raine Lambert (@raine2016) reported from Portsmouth, England@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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Andy Rowlands 💙 (@CoachZen) reported from Fareham, England@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Pete (@unhippyman) reported from Portsmouth, EnglandConsider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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wes knight (@knight37) reported from Portsmouth, England@noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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jason bundy (@captjabba) reported from Havant, EnglandBroadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
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Jason Willoughby (@DragonWILL300) reported from Waterlooville, England@virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mystic Falls (@Avat_it) reportedVirgin Media. Why is my wifi not working again 3rd time in three weeks
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Moto Moto (@woke_leftie) reported@Channel4News @virginmedia are the worst, their call centre staff don't offer real help, they're hell bent on upselling u **** ,u dont need or upgrading ur package. I feel sorry for the older people who use virgin , they probably get hammered
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Victor (@winningearly) reportedOfcom has fined Virgin Media O2 £28 million after concluding that, over a prolonged period, many customers faced unnecessary obstacles when trying to cancel their services.
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Activists & Agitators ✊️🖕 (@ActivistAgit8or) reported@Ofcom @CommsOmbudsman u sided with @Virginmedia in our complaint that exposed all of this abusive behaviour to customers. VM claimed a 3rd party was to blame for VM having the wrong address. Yet VM installed my mothers equipment at her 🏡 so how does that add up? U need investigated
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭
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E i l i s h (@EpicLastSong) reported@virginmedia It's quite pointless even getting in touch with you, you closed my complaint when I questioned whether you're going to fix the pricing that you agreed was wrong. If you want to help the complaint reference is on the image attached.
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Zahid Ramzan (@zahid_ramzan) reported@virginmedia internet service down since 1 PM Birmingham anyone else having issues?
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X Odus to Bluesky. (@PaulWatters2) reported@virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.
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Pete White (@1Petewhite) reported@virginmedia Join Virgin Media? VM prosecuted for being cheating bastards. I was a VM customer for years .. took me ages to get out of contract. 500mbps for £14.00 and you hģdont need a home phone. Virgin Media has been fined £28m for repeatedly preventing customers opting out
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Nichola (@Nic_Nic88) reported@virginmedia been in chat with yourselves for nearly an hour to be disconnected and no resolution