Virgin Media Outage Report in Portsmouth, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Portsmouth come from postal codes PO2, PO5, PO6, PO1, PO4, PO3 and PO16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Havant, Gosport, Waterlooville, Cosham, South Hayling and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Havant |
Internet | |
| Portsmouth |
TV | |
| Havant |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
-
Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
-
KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
-
KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
-
Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
-
Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
-
c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
-
Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
-
Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
-
Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
-
Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
-
KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
-
ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
-
WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
-
Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
-
Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
-
Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
-
Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
-
Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mami chulo
(@_cashtonn_) reported
@virginmedia @KnightRider180 But HOW do we sign up to the BAI/TFL service?
-
It’s All Broken
(@DC_Roadie_MTB) reported
@virginmedia No, it’s not. I just wish it was as it would explain it. Surely if the survive provided isn’t up to standard I can terminate the contract? Think it’s time to register an ADR. Three calls today crashed and two computers said no signal. Useless.
-
Vally
(@VelvetVally23) reported
@virginmedia can your wifi not cut out randomly for ages at a time thanks
-
Monny
(@monmar57) reported
@virginmedia Cant view Netflix again tonight, was off Wed as well.Rang Virgin and told there had been numerous complaints and it has to do with the Horizon box.Really disappointed its down again
-
Jack Hagan
(@yumfla) reported
@virginmedia Nope, got nothing and phoned the customer care who were of no help whatsover
-
Dan McKenna
(@TheMasterDMc) reported
Our @virginmedia internet has been off more than it’s been on. You’d think they’d slash our bills, but no! Don’t get virgin in Hartlepool. It’s ****!
-
HotundertheCollier
(@jrfblogs) reported
@virginmedia Of course not! They have spent most of the week since last Friday denying any issues and apparently you don’t make announcements at all about intelligent Wi-Fi issues even though you provide it and there is no Wi-Fi without them. Have lost days of work.
-
mami chulo
(@_cashtonn_) reported
@KnightRider180 @virginmedia Even googling this just led to articles about this service at the end of 2024. No registration page to get wifi rn. If I could find it myself, I wouldn’t be resorting to tweeting virgin.. honestly appalling
-
Dave Ambler
(@daveambler) reported
@virginmedia Potentially leaving VM, poor customer service doesn't help in this regard
-
Bkp Bert
(@BkpWs) reported
@virginmedia Hey there, I'm having problems with my internet connection, it keeps disconnecting randomly throughout the day, I've made a complaint and the answer was that there is a problem in the area and that it should be fixed by 13th of March but it still hasn't been fixed.