Virgin Media

Virgin Media Outage in Portsmouth, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Portsmouth, England

Virgin Media Outage Chart in Portsmouth, England 05/18/2021 04:20

May 18: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 63.75% Internet
  • Wi-fi 12.66% Wi-fi
  • Total Blackout 7.41% Total Blackout
  • TV 5.72% TV
  • E-mail 5.24% E-mail
  • Phone 5.22% Phone

Virgin Media Outage Map Near Portsmouth, England

The most recent outage reports and issues originated from Southampton, Waterlooville, Portsmouth, Emsworth, Fareham, Gosport, Hedge End, Whiteley, Clanfield, Eastleigh, South Hayling, Locks Heath, Havant, Bursledon and Horndean.

United KingdomSouthampton Internet
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Virgin Media in Portsmouth, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:
  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • maltman100 karl davies (@maltman100) reported from Portsmouth, England

    @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

  • edinnature Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.

  • Lou_LouFML LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • Stueelouis Stuart Palmer (@Stueelouis) reported from Gosport, England

    @virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?

  • davidmale123 David Male (@davidmale123) reported from Portsmouth, England

    @virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

  • WebbTowers Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!

  • colingrinnell colin grinnell (@colingrinnell) reported from Southampton, England

    @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

  • lolla2_uk itsme (@lolla2_uk) reported from Havant, England

    @virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.

  • ghm67 G 67 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

  • SarahJaneDyke Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England

    @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

  • vegancupcakesuk Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England

    @lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3

  • ChasCowell Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia Still slow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • bluelightcard Blue Light Card (@bluelightcard) reported

    @JamesHealthwise @virginmedia Hi James, we are sorry to hear about your experience with the @virginmedia customer services team😢 We hope this issue can be resolved ASAP for you.

  • Michael30142552 Michael Jackman (@Michael30142552) reported

    @virginmedia come on virgin please sort my mums remote control out, she is paying double what she should be and can’t get on the new contract until she receives the new remote, it’s been 8 weeks now. Terrible customer service. Is this how you treat a 90 year old. Shame on you.

  • KingMatW Mat Wilkins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KingMatW) reported

    @virginmedia 2 weeks with nothing but Internet issues, after 100s of calls and people out it's still not right why am I paying you for this service your affecting my work and losing me customwrs #fixmynet #workingfromhome #help

  • NatalieNeil Natalie Neil (@NatalieNeil) reported

    @virginmedia Received a text from Parcelforce that says a parcel from VSL Support Limited is en route, do you work with them and this could be the router? It has always been Yodel before.

  • athomas3325 Andrea (@athomas3325) reported

    @virginmedia Ive been complaining to my customer service manager since service started - but officially complaint reference is from 6th may

  • jaysmith93 Jay Smith (@jaysmith93) reported

    @virginmedia That he was running late and they'd get the area manager to call us, which they never did

  • ChiragDavda11 ChigzD (@ChiragDavda11) reported

    @virginmedia Called round BT, Sky and talk talk to enquire about a replacement for this ponzi scheme called virgin... customer service was ok on my calls 10000000000000000000 better thank virgins

  • Raeoxoxo Rae xoxo (@Raeoxoxo) reported

    @virginmedia It’s day 4 of originally emailing & I still haven’t had a response for help

  • ChiragDavda11 ChigzD (@ChiragDavda11) reported


  • JohnKen03369267 John Kennedy (@JohnKen03369267) reported

    @VirginMediaIE Thank you for the reply Kellie, while I understand this may have been an issue beyond Virgin Media’s control, customers should have been alerted last nite and kept updated, basic customer service 😞😞