Virgin Media Outage Report in Fareham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Fareham come from postal codes PO16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fareham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fareham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fareham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Havant, Gosport, Waterlooville, Cosham, South Hayling and Fareham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
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Chas Cowell (@ChasCowell) reported from Gosport, England
@virginmedia Still slow
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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James King (@JamessKing) reported from Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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Peter Mac🏴🇬🇧🇪🇺 (@Peter_Mac_) reported from Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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James King (@JamessKing) reported from Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Dav Thomas (@Dav_Th0mas) reported from Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Clare Old (@enkeli85) reported from Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Raine Lambert (@raine2016) reported from Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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clarabella (@jarod4400) reported from Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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Tom Weise (@tw17_09) reported from Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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F.A.Jess (@FunkyChipster) reported from Southampton, England
@virginmedia I'd like some help here
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Spider (@KpRoebuck) reported from Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Tom Smith (@tom_smith6) reported from Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Chas Cowell (@ChasCowell) reported from Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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Jo (@JoannecolesJo) reported from Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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David Wright (@Mr_PaintPots) reported from Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Magdi Adab (@musttryharder7) reported
@virginmedia They were due on Friday, then yesterday, then today. I’ve called your team 8 times and Jonathan, a manager, was supposed to call back and hasn’t. This is all logged on my complaint which is also being ignored. Nobody seems to be capable of helping or clearly communicating
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John Mulgrew (@newsmulg) reported
Our Virgin cable web is down and I'm just about to watch the last day of the US Open... Any ideas @virginmedia?
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Mr B (@Mr_B_solihull) reported
@virginmedia my PIN never works on the Virgin Go app. Surely this is the same as the pin for my TV?
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Miss C 👩🏼🎓👩🏼🏫 (@MissC_primary_) reported
@virginmedia A technician is coming on Tuesday, however the most disappointing thing was the attitude from the person I spoke to who when I asked if this could be earlier as my partner works from home and I’m a teacher, who needs to plan for Monday, the reply was “not my problem”.
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Finn Grant (@FinnGrant1) reported
@virginmedia I messaged on the chat to cancel my contract from 20th july, i could not get through on phone or chat as just put on hold forever between teams. you can confirm the chat on my account. i have screenshots to prove this to ofcom in the likely event you choose not ignore me further
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Kayley Knott (@kayley26) reported
@JordanCuthbert @virginmedia Also doesn’t help that they cut you off half way through a call, 3times in a row!
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Magdi Adab (@musttryharder7) reported
@virginmedia @Ofcom @CMAgovUK 8 calls to virgin media today. Each time fobbed off with a supposed call back which never came or one of the operators being “cut off” or “unable” to hear. I’ve exhausted attempts to complain and 3 times now an engineer has failed to turn up…
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Natalie (@NChandlr404) reported
@virginmedia Yes I have. It tells me to buy boosters. The boosters aren’t available. I’m stuck with rubbish signal and being overcharged every month. Honestly it’s diabolical!
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𓆩 Vexed_Voices 𓆪 (@Vexed_Voices) reported
@virginmedia your internet is so ******* useless. You're absolutely ****.. Almost £100 a month.. Countless phone calls and customer service complaints and i can't do anything
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Shaz07 (@Shaz079) reported
@virginmedia I have just been on your chat on your website to cancel my account and it took 2 hours 49 minutes and when asked to give a score between 1-5 for the service I had received I obviously put 1 and I was questioned why by Ramil!!! Very unhappy!!!