Virgin Media Outage Report in Fareham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fareham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fareham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Fareham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Waterlooville, Havant, Portsmouth, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Gosport |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Gosport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chow
(@Jchownerd) reported
@virginmedia Both myself an my family have been very happy with Virgin Media for many years, but my latest experience has made me never want to return again. I have recently moved address, I would like to speak to a member of the cancellations and billing team ASAP!
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Joana 🕎 happy hanukkah!
(@Joana2359) reported
my internet is absolute **** today and every single day tbh, I hate virgin media
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Ady
(@Ady86016248) reported
@virginmedia right. I seriously need someone to contact me about my WiFi. 2 days now no connection. 2 calls to tech support both said yes there's a fault and to reboot wait 30 mins (fob off)! Now still nothing. Bot on Helpline and online help both say reboot and hang up...
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James Taylor
(@jamesscoots66) reported
@virginmedia 🚨PLEASE 🚨 can you send me a deadlock letter so I can get out of my contract or I will stop my direct debit and answer customers who pay your wages and stop telling people to text these fake numbers that no one ever answers worst service ever 😡😡😡
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Simone
(@IIPugg) reported
@virginmedia Hi, I haven’t managed to resolve anything, I do need to speak with someone but every time I call your customer service There’s an automated voice
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Paul Manning
(@PMIOMTT) reported
@virginmedia Been on hold trying to call you for ages. Shocking so called service. TV service not working, start up process just keeps cycling, hard drive issue ???
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Shane Bonehill
(@ShaneBonehill) reported
I’m sick of moody customer service reps from @virginmedia broadband relations
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Jann Richards
(@pottyjann1) reported
@virginmedia any suggestions how I can actually TALK to a cs person WITHOUT having to hold on the phone for over an hour ? Currently paying £80 + pm for a service that is unreliable,now you tell me we're at end of contract, but I CAN'T TALK TO YOU TO RENEW/CANCEL #frustrated
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Rachel Bentley
(@Rachbentley27) reported
@virginmedia our broadband has been out now for over 24 hours and was meant to be fixed today. Still not working - please confirm when this will be rectified
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Hiro_P
(@gnagnolohc) reported
@virginmedia I HATE YOU. 52 pound a month for a Broadband that is a disaster! I finally got to the Christmas holiday and off work and have the time to stop to give you money for free for a service that you provide badly! VAFFANCULO VIRGIN. Vaffanculo