Virgin Media Outage Report in Fareham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Fareham come from postal codes PO15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fareham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fareham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Fareham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Fareham, Waterlooville and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia Broadband is so slow this morning in Portsmouth again!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia We had an issue in our area & neighbours were having similar problems, they sent out a technician to sort the issue Wednesday at 6pm then it said it was fixed now it says it working but my router is sat on a yellow light.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Caroline
(@cazzyb1979) reported
from
Waterlooville, England
@virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Nat Gosden
(@nataliegosden) reported
from
Petersfield, England
@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Flames
(@HeatherFlames) reported
@virginmedia we receive no paper bills, just notifications saying the price is going up, calling is painful and nothing gets sorted. Visit to store ages ago promised to update email address, we only get virgin media spam on it. HELP!
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Gav
(@GavinRichards) reported
@virginmedia You’ve turned your chat function off. There is no longer a button to start it. I am now without any way to contact you about this issue except here
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David Renfree
(@david_renfree) reported
@virginmedia On hold for about 20m & spoke to a helpful agent who said she couldn't cancel any of my services (I was upgrading also) she would put me through to another team. I then queued for another 20m, the call answered & then silence. After 5 more mins they cut me off! Help
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John lawless
(@Jonlws01) reported
@virginmedia Please take this message as official notice that I wish to cancel my tv service. Now please reply with an acceptance message so I can screenshot it and cancel my direct debit. Thanks in advance you've been most helpful
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Mas
(@Mas_A94) reported
@virginmedia how are you supposed to call customer service? Been looking for about half an hour now to talk about slow connection and about wifi booster. I want the number not Tweet solutions. Everytime I try call it cuts me off? Is that even the correct number on website?
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Colin
(@Colin92852325) reported
@virginmedia I have been trying to contact customer services on 150 & 0345 454 1111 but the line will not connect. Trying to place an order but will not let me do it online
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TheBodyCount29
(@TCount29) reported
@virginmedia is the customer service phone number down?
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Chris Stuart
(@Mrchrisstu) reported
@virginmedia I can't get through on your customer services line 0345 454 1111. It's telling me the persons phone is unavailable. Please can somebody contact me?
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ochaye😜
(@badassscotsman) reported
@andycampbell87 @virginmedia I just did it told Ofcom of the vast problems I was having since January last year. Engineers promised never sent nothing was getting fixed they breached there contract. So enough was enough. Was paying anymore for a service I was definitely not getting.
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Dr Heather Williams MBE
(@alrightPET) reported
@virginmedia Which number should I call on to speak to someone to explain the issue (not go through an automated menu of troubleshooting advice)?