Virgin Media Outage Report in Fareham, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fareham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fareham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Fareham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shari ✨💙
(@Sharichantel) reported
@Ontariofella @virginmedia it's probably different as I'm in the UK, never heard of anyone getting a voucher for years of service?! most of us change companies every 18/24 months as you get a cheaper deal being new
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Sharon shuttlewood
(@Sharonshutt) reported
@virginmedia We have had an engineer out over a month ago, who was no help, he just said the speed is fine in the hub room . My son has always used his PlayStation 3 metres away but now can’t.
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Jake Bass
(@JakeBassUK) reported
@virginmedia Yes I know the number. After hours of waiting, I sometimes finally get through, then your staff just put the phone down when they realise they can’t persuade me to stay. Same on the online chat and the text service. Let me guess, you won’t receive my cancellation letter either.
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proton
(@i2bobby) reported
@virginmedia Really thank you so much for the respond, I don't believe in miracles, I asked already my/our problem will be ignored anyway, nothing gonna change, we will be talking around and around and landing on termination, cancellation rules, where human understanding is finishing.
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debbie winfield
(@debbie_winfield) reported
@virginmedia And that’s what I’ve done. Several times and we keep being fobbed off! It’s appalling in this day and age. I’ve also had calls abruptly hung up by customer service agents.
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Ruth Waller
(@ruth_100) reported
@virginmedia are there any ongoing issues in the nr31 area for mobile phone coverage? My dad has barely had access to any signal for the last week now. Any advice you can offer?
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Kirren Rathor
(@LilLadyKirren) reported
Absolutely disgusted with your service @virginmedia awful lack of communication terrible customer service and being passed on numerous times -
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Mohammed Adam
(@ma_adam_) reported
@Adam20714793 @virginmedia Hey @virginmedia, please fix your terrible service!
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Larah Yearwood
(@larahyearwood) reported
@virginmedia We’ve called them multiple times and it’s the same response every time: there’s a problem in your area. We know there’s a problem in the area, how about you go and fix it?! So frustrating! A week it’s been going on for, how is this acceptable?!
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Mike Freedman
(@thewordthatcuts) reported
No manager called me and then I received an email on 14/3 saying that "following our chat" @VirginMedia were going to resolve my complaint with a credit of £24 that I had agreed to, even though nobody called me, there was no chat, and I never agreed to anything. /4