Virgin Media Outage Report in Fareham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Fareham come from postal codes PO16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fareham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fareham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Fareham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Newport, Havant, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fareham, England
Latest outage, problems and issue reports in Fareham and nearby locations:
-
Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Internet is down and your website isn't working
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(4) COMPLAINT I have been offered no apology and I won’t name the guy who called me.I have cancelled my £30 tv offer so I’m left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for £33.
-
Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs
-
Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
-
Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
-
🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad
-
𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊
(@kwxmxna) reported
from
Southampton, England
So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
-
Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
-
BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
-
Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@TheyWillHearUsL @virginmedia @Virgin Virgin Media have not even replied to my complaint. They won’t get money from me until i have the courtesy of a reply.
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....
-
Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia @richardbranson I have not heard from Virgin Media regarding my various tweets of complaint. I cannot wait to be disconnected on 21 August. I wonder how many other people have had despicable customer service. Billed £78. I don’t think so!
-
Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
zEvo
(@zEvo_AcidicZ) reported
@virginmedia i've had a complaint since the 6th december about a contract that was taken out without my permission and had been promised a refund via your recorded phone calls, i've had no progress towards this except today being promised £53.20 in a cheque, do you have an email?
-
Kent food lass
(@kentfoodgirl) reported
@virginmedia Thx for your awful customer service this morning. Your call centre kept me online for 25 mins & when they couldn't resolve the issue, they disconnected me! Great 1st impression for a new customer. Still no idea what's going on!
-
Kabiru Abu
(@Kabiru_Abu) reported
@virginmedia It’s a flawed system if you need to book an engineer to install your broad band you have to cancel an order first, set up a new order with a new box to book tech engineer and STILL not get a date promised. 2 x Virgin media boxes and NO Engineer! It’s poor
-
Fahy
(@farsagee) reported
@virginmedia shame that when it comes to cancellation you guys use delaying tactics and cut off call on purpose. Poor customer service but every year price goes up!
-
Prof. Pragya Agarwal
(@DrPragyaAgarwal) reported
@virginmedia four times just this morning via calls and chats. the multi option menus are truly baffling. we were tied into a 18 month contract somehow when we never opted for that.
-
Alan Bruniges
(@Reds01) reported
@virginmedia Having problems as my Virgin broadband has dropped out again so having to reboot laptop
-
Tash~x
(@TashLavs) reported
@virginmedia The broadband is the issue, not the tv service, my TV is sky glass and runs off streaming therefore doesn’t work without broadband. Your engineers turned up, broke the wifi and then left us with no internet. Just poor.
-
Jon Tester
(@JonT1315) reported
@virginmedia The box is continuing to reboot and we are passing 3hrs, it doesn’t look promising and it suggests contacting customer services if it hasn’t worked after 3hrs, so please advise?
-
Barry P
(@barrydiscotec) reported
@virginmedia No upgrades, I removed sky sports etc. they are saying the last person never set up the contract even though they can see what I was offered. Claiming they need to start again but more expensive than was agreed. Surely some way of honouring this?
-
David weir
(@weirdavid1) reported
@virginmedia how can new customers get a better deal than old once that is terrible