Virgin Media Outage Report in Gosport, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gosport come from postal codes PO12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gosport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Gosport, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Fareham, Waterlooville and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gosport, England
Latest outage, problems and issue reports in Gosport and nearby locations:
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Flames
(@HeatherFlames) reported
@virginmedia we receive no paper bills, just notifications saying the price is going up, calling is painful and nothing gets sorted. Visit to store ages ago promised to update email address, we only get virgin media spam on it. HELP!
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Gav
(@GavinRichards) reported
@virginmedia You’ve turned your chat function off. There is no longer a button to start it. I am now without any way to contact you about this issue except here
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David Renfree
(@david_renfree) reported
@virginmedia On hold for about 20m & spoke to a helpful agent who said she couldn't cancel any of my services (I was upgrading also) she would put me through to another team. I then queued for another 20m, the call answered & then silence. After 5 more mins they cut me off! Help
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John lawless
(@Jonlws01) reported
@virginmedia Please take this message as official notice that I wish to cancel my tv service. Now please reply with an acceptance message so I can screenshot it and cancel my direct debit. Thanks in advance you've been most helpful
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Mas
(@Mas_A94) reported
@virginmedia how are you supposed to call customer service? Been looking for about half an hour now to talk about slow connection and about wifi booster. I want the number not Tweet solutions. Everytime I try call it cuts me off? Is that even the correct number on website?
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Colin
(@Colin92852325) reported
@virginmedia I have been trying to contact customer services on 150 & 0345 454 1111 but the line will not connect. Trying to place an order but will not let me do it online
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TheBodyCount29
(@TCount29) reported
@virginmedia is the customer service phone number down?
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Chris Stuart
(@Mrchrisstu) reported
@virginmedia I can't get through on your customer services line 0345 454 1111. It's telling me the persons phone is unavailable. Please can somebody contact me?
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ochaye😜
(@badassscotsman) reported
@andycampbell87 @virginmedia I just did it told Ofcom of the vast problems I was having since January last year. Engineers promised never sent nothing was getting fixed they breached there contract. So enough was enough. Was paying anymore for a service I was definitely not getting.
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Dr Heather Williams MBE
(@alrightPET) reported
@virginmedia Which number should I call on to speak to someone to explain the issue (not go through an automated menu of troubleshooting advice)?