Virgin Media Outage Report in Gosport, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gosport come from postal codes PO12 and PO13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gosport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gosport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (22%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Gosport, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Fareham, Cowes, Havant, Cosham and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gosport, England
Latest outage, problems and issue reports in Gosport and nearby locations:
-
Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
-
Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
-
Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
-
Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
-
Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
-
Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
-
Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
-
Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
-
Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
-
michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
-
James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
-
Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
-
Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
-
soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
-
soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
-
Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
-
Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Craig paterson
(@craigpaterson93) reported
@virginmedia Constant dropping out of internet connection. Usually drops out every hour or so. It’s not WiFi signal in the house as devices stay connected with full signal.
-
chris sampson
(@Chrissa75) reported
@virginmedia - Are there any issues in the TW11 area? - broadband has gone from 218mbps to about 20mbps
-
shivam patel
(@QprShivvy) reported
@virginmedia 1) sort out my service. 2) block 1 fruad number that keeps calling me that your team didn't do after a hour on call. 3) fix Internet width and connection. 4) refund for previous year and this year when your service was down. 5)TV service maybe due to broadband. 6)cost of package
-
Rob Catlin
(@robcatsurrey) reported
@virginmedia No, unfortunately not. I’m told there’s no problem with the line and to restart the router. The automated system then hangs up. I have spoken with you in the past as only get around 3 to 16mbps when my contract is for 100mbps+.
-
The Gooner4Life
(@TheGooner4life) reported
Any chance of some help @virginmedia your online support is terrible, need some help with an old email address.
-
Stacey Oliver
(@StaceyO25498074) reported
@virginmedia I have never experienced such poor service from a company! How do you not have a complaints department!! I will be going to CISAS!
-
juan
(@_L1keClockwork) reported
Call me virgin media cos I’ll go down on you at the most inconvenient of times 😎
-
Jack Hardiker
(@jackhardiker) reported
When I finally got through to @virginmedia, the voice at the end of the line was having a private conversation about how bad their day had been. I had to hang up before it got too personal.
-
Gavin-a-laugh
(@Taz02362453) reported
@virginmedia Your customer service is a joke, l cancelled all my services in august last year and I’m still awaiting partial refund. If l was owe virgin money I’d have been hounded for the money. Get your act together and people be warned the service is crap 💩😡
-
Danny 🇧🇩
(@MrDNA007) reported
@virginmedia Could you please help with your terrible Wi-Fi? I called with problems, I received a new router and it’s more faulty than the old one! Connection randomly cuts out, I regularly encounter buffering when streaming and I don’t get anywhere near the 200mbps I pay for!