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Virgin Media outages and service status in Waterlooville, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Waterlooville, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 11, 10:35 PM GMT+1.
  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 14% TV (14%)
  • 9% Phone (9%)

The latest reports from users having issues in Waterlooville come from postal codes PO7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Waterlooville, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Gosport, Cowes, and Havant.

CityProblem TypeReport Time
Portsmouth Internet 12 hours ago
Waterlooville TV 3 days ago
Fareham Internet 6 days ago
Waterlooville TV 7 days ago
Gosport Internet 7 days ago
Portsmouth Internet 9 days ago

Nearby cities with recent reports

Portsmouth

1 recent signals

12 hours ago
Fareham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • paintthe_moment
    Chloe Bruce (@paintthe_moment) reported from Fareham, England

    @virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)

  • dw644122
    I’ll say it. (@dw644122) reported from Havant, England

    @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

  • WebbTowers
    Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • ricoclay
    Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

  • Brooke_Smedley
    Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England

    . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

  • newworldruler
    Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    @SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

  • sam_joy
    Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported from Havant, England

    @virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.

  • FinolaSloyanPR
    Finola Sloyan (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice

  • JayJaySZN
    JayJaySZN (@JayJaySZN) reported from Portsmouth, England

    @virginmedia Okay, I know there are loads of people having the same issue, please it’s lockdown we are all struggling as it sort it . I’ve never had an issues with virgin before

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • unhippyman
    Pete (@unhippyman) reported from Portsmouth, England

    Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!

  • maltman100
    karl davies (@maltman100) reported from Portsmouth, England

    @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

  • jejquade
    Joanna Quade (@jejquade) reported from Fareham, England

    @virginmedia Not working.

  • cazzyb1979
    Caroline (@cazzyb1979) reported from Waterlooville, England

    @virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!

  • JayJaySZN
    JayJaySZN (@JayJaySZN) reported from Portsmouth, England

    @virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.

  • soverncomfort
    soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England

    @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

  • DragonWILL300
    Jason Willoughby (@DragonWILL300) reported from Waterlooville, England

    @virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!

  • ChasCowell
    Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia Not again 🤬🤬🤬 why has virgin media gone down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    @virginmedia just trying to cancel an engineer appointment by phone. The amount of questions I am being asked to verify it’s me is absolutely ridiculous. They are wanting information that I will have to look up on my computer which is not to hand, so unfortunately they will have to turn up at my house and I will have to tell them they are not needed and I will tell them why.

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • CraigA3
    Craig Aldridge (@CraigA3) reported

    @virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam

  • madjack1300
    Bob (@madjack1300) reported

    @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

  • fyfe79
    ⬣ fyfe79 ☘️ (@fyfe79) reported

    @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

  • pokerchamp_Cbbo
    Cububo (@pokerchamp_Cbbo) reported

    @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

  • ruthmpayne
    Ruth Payne (@ruthmpayne) reported

    @virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous

  • maurice_1960
    ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported

    @virginmedia @misselledee Do you think that no service might mean the Internet page might not be available