Virgin Media Outage Report in Waterlooville, Hampshire, England
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The latest reports from users having issues in Waterlooville come from postal codes PO8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Fareham |
Internet | |
| Portsmouth |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia what’s going on with TV service 🤬🤬🤬🤬
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Mark Tillison
(@Tillison) reported
from
Waterlooville, England
@southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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theresa hall
(@theresa241) reported
from
Havant, England
So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rayner B
(@RaynerBauer) reported
@virginmedia contract coming to an end in lockdwn. 100% u get a price hike. No loyalty or worry ppl trying to survive. Unethical bad business practice much?
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Christopher Shaw
(@c_r_shaw) reported
@virginmedia Text from @virginmedia: The latest update we have is: This problem should now be fixed. We're carrying out some final checks to confirm this. The estimated repair time is now: 13/02/2021 10:15:00. The Virgin Media Team.- ID: F008795191. Best wishes, the Virgin Media Team.
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Lee
(@YachtBiscuit) reported
@virginmedia Was told by Virgin on the phone today, there is a big problem that is affecting 25k people. They don't know what the issue actually is though(?) So Virgin Media *know* there is a huge issue affecting a very large amount of people.
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straw48
(@straw481) reported
@virginmedia I've got to say that your disability service is absolutely hopeless!!! I've been waiting for over 2 hours for someone to get back to me. I can't login to my mobile account yet again!!! 😠
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Glenn Scott
(@_666revelation) reported
@virginmedia AND I had to purchase my own extender because customer service says that's not what you do anymore!! Really?? According to your app you do!!
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Lisa Voisey
(@vsyptts) reported
@virginmedia Thank you for the reply. Very much the same here, current download speed of 12.1mbps.... rather than expected average of 107mbps as on the m200 service. I have emailed a complaint, is there anything else you recommend?
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Terry J Dwyer
(@Terryjdwyer) reported
Thanks Virgin media, been a loyal customer for years. Needed to lower my bill because of job loss, my bill increased from £106.00 to £128.00, said nothing they can to do help me so I contacted sky and got a better package for £81.00, so much for loyalty.
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MrBrooksPrimaryEd
(@MrBPrimaryEdu) reported
I follow the advice given to me, my equipment is sent to the wrong household twice. When it finally arrives it still provides me no internet ? I’m trying to work from home and your service is simply shocking @virginmedia @VMSolutions_
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Andrew Broadbent
(@andrewbroaders) reported
@virginmedia Hi. 24 hours have elapsed and no response from VM to my forum post. Spent another 2 hours on the phone to VM today trying to get someone to look into the issue (or even admit that the problem exists). What do I do now? #virginmediadown
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Ross Eady
(@the_janner) reported
@virginmedia I've done that and it appears that because virgin have oversubscribed there is nothing that can be done. Please tell me how to make a formal complaint. Not only are you increasing prices, you're failing to provide a stable, satisfactory service.