Virgin Media Outage Report in Waterlooville, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waterlooville come from postal codes PO7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Fareham, Waterlooville and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
-
Andrew Garnham
(@garnham_andrew) reported
from
Gosport, England
Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia
-
Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
-
Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
-
Louise Morton
(@Louisejmorton16) reported
from
South Hayling, England
@virginmedia you have missed your own KPI of contacting me about my complaint. Such poor service, new customer regretting joining you
-
Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
-
alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
-
alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
-
Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
-
Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
-
Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
-
Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
-
alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
-
hagar 🇬🇧
(@dave12015) reported
from
Havant, England
Could @HouseofCommons stand away from @KayBurley #OFCOM complaint I won't watch this woman and Virgin Media look more attractive as days go by. It's not a @skynews thing now. It's #Sky thing now for rubber stamping these arrogant bias presenters. @adamboultonSKY too!
-
Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
-
Simon Ashenden
(@sashenden) reported
from
Waterlooville, England
Oh looks like the issue with virgin media you’re already investigating. Probably why my Smart lights are having problems too
-
Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
-
Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
-
Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel
(@Danshane07) reported
Thank the lord I have @virginmedia I would recommend virgin media if you dont want to have solid WiFi it awful trying to do anything
-
danny mcdermott
(@dermott_mufc) reported
@virginmedia No don’t like to go down that route I just wanted it sorted and it wasn’t a lot to ask once paid
-
Steve berry
(@Steveberry1730) reported
@virginmedia my Internet keeps lagging speeds are ridiculous slow and your service status page keeps coming up with a technical issue is there a problem in the AL7 area
-
Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement
-
eezian
(@eezian) reported
@virginmedia @dermott_mufc After calling 8/9 times explaining the issue to 4/5 different people in different departments in every single call what do you get?A bill that you never approved of. The contract changes without your consent. They keep on saying they will amend it and what you get another bill.
-
Nick Burgess
(@tidycolunick) reported
@virginmedia A complaint has been raised. I submitted a form on your website a week ago... And called someone today...
-
John Andrews
(@spillo1313) reported
@virginmedia Nope, you had your chance with piss poor customer service.
-
Aquarius
(@DG__AquArius) reported
@virginmedia I don't know what your problem is but my dad hasn't got any channels at all on his virgin box at all
-
♦♠JAQK♥♣
(@JAQKPanda) reported
So my router is ******* around something silly and my ISP's "help page" (@virginmedia) is absolutely worthless, is missing important info, and keeps looping you in circles, so it looks like I might not be streaming tonight. Sorry guys. Will keep you updated.
-
Starfall Projects
(@starfalldocs) reported
Not sure I've ever regretted a household purchase as FAST as I'm regretting signing up with @virginmedia Their support is dire. I can only assume they guy is talking to several people at once. At least it's only a 12 month contract.