Virgin Media Outage Report in Waterlooville, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Cosham, Petersfield, Emsworth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I just ur hub three in modem mode. And I can see the up time. It effects access to the internet. The internal network and files are fine
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Mark Crawley
(@BeamMeUpChewie) reported
from
Portsmouth, England
@virginmedia just received a message to say engineer has fixed an area fault. PO15LU. Still not working. Pls help.
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pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@Puel_Out @virginmedia It is possible to be proud of your club. I kinda feel sorry for Southampton fans who will never know what that's like.
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@SpoonsTom @virginmedia Ever since their sponsorship deal with Southampton its been slow, low energy, poor connection and a disappointment. It loves to brag about being big but it's just embarrasing. #matchmadeinheaven
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia internet and tv down in Po4. Portsmouth. Any news
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Sam
(@samjames_smith) reported
from
Portsmouth, England
@virginmedia Was on a call with you for 35 minutes. Whilst my issue was resolved, during this call I was: - Disconnected by the first handler -put on hold for 25 minutes -sent around 3 departnents Oh and all 3 people I spoke to called me madam when I am not a woman. Am fuming!
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info_mattech
(@info_mattech) reported
from
Portsmouth, England
@virginmedia It’s been almost 2 hours on the app message service. They still haven’t managed to answer the original question or even establish who I am.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia That’s the problem. The drop outs only last a few mins but they are happen a few times a day
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stuartchalk
(@stuartchalk) reported
from
Waterlooville, England
@virginmedia The worse customer service company by a country mile shocking 👺
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
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Tom Sherrington
(@teacherhead) reported
from
Gosport, England
Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nik
(@ThingsByNik) reported
@albionbakehouse @virginmedia Like you say, they are all awful! I’m getting passed around in circles. Everyone is keen to offer me deals, but no one seems to want to accept my cancellation. And these energy companies with their prices can all get stuffed. Disgraceful what they are doing.
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🐦🦔🎸🌹Shirley Sarah🌹🎸🦔🐦
(@ShirleySarah13) reported
@snowangelmrsp @bbcthree Don't have Sky, but we can watch it on our Virgin Media with no problems.
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia Been chasing for 3 months to cancel account (apparently it still live) and receive compensation (still not received) waiting on hold for hours. Asked for deadlock letter for CISAS and agent refused to respond, was put through to creditfileammendment team at 10am STILL WAITING
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Jamie T
(@JaminiThakrar) reported
So I very cleverly set everything in my room to be “smart” which has been great. Until now. @virginmedia has gone down completely and doesn’t expect to be back on until tomorrow afternoon. I’ve now had to manually UNPLUG everything to turn it off 🤡
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49UNDEFEATED
(@SAYF_14) reported
@virginmedia Saturday 5.02.22- No broadband no TV service the status at 12pm was that the issue would be fixed by 9.45pm. Now it says be tomorrow midday.
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paul savage
(@saulpavage4) reported
@virginmedia been a customer for over twenty years but wanting to leave as putting up package a month of 40 pound I cany@y afford that shocking
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Nico Daniel Smit
(@nicodsmit) reported
@virginmedia That is the useless number I am calling. STOP giving me the run around, you are NOT treating me fairly and equally. Why are you forcing me to have to go to file a case against you to get this resolved? U r all useless, NO 1 is willing to help!!! #thieves #liers #Useless
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Roshana
(@Roshanashahid97) reported
@virginmedia wifi box is not working at all (won’t turn on). Can’t get through to any technical team. Customer service is non-existent… loyal customer for 4 YEARS.
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Jamie Biddle
(@TheRealBiddle) reported
@TheChipThompson @virginmedia We binned it after repeated dropouts. They're the ******* worst and it's super expensive. They kept sending people out to "fix" it and it never worked. I'd recommend binning it if I were you.
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Rob Kelly #FBPA #FBPR #FBPE
(@VivaRobKelly) reported
@Netflixhelps It seems to be a universal problem on all the devices I have used. Netflix apps on PS4, Roku/NowTV sticks, and Virgin Media/Tevo box. The order of the seasons are in reverse and every episode behaves like the finale (recommending what to watch next at the end)