Virgin Media Outage Report in Waterlooville, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waterlooville come from postal codes PO7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Waterlooville, Gosport, Fareham and Petersfield.
City | Problem Type | Report Time |
---|---|---|
Portsmouth | Phone | |
Portsmouth | TV | |
Portsmouth | ||
Portsmouth | Internet | |
Havant | Wi-fi | |
Portsmouth | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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jason bundy
(@captjabba) reported
from
Havant, England
Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gianni Z™
(@Ilscuro) reported
I think @virginmedia should maybe move to car sales or selling gardening equipment because they're pretty f#ckin useless at providing an Internet service.
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sharon
(@sharon42409998) reported
@virginmedia Hi, still not working!
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Mitch Frost
(@mitch_ncfc) reported
@virginmedia not only have you shut down one of my boxes you’ve now taken sky sports and other stuff off the other one now you want me to wait till Tuesday to sort it. Absolute shambles
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Adorabelle
(@Adorabelle1_) reported
@virginmedia again has suspended my services - 2 days in a row now! Called the help line only to to be transferred and cut off with no resolution. Called back and the lines are now closed. No other way to resolve the issue. So annoyed!
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Schadenfreude
(@jeffsprogress) reported
I’ve been walking my dog and have yet to see a @virginmedia van. I had cable so only have to look down my street. I will be leaving you after this **** up.
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Daniel Jones
(@dannyboy7796) reported
@jeffsprogress @HookedOnStuff @virginmedia If you can try changing your DNS to 8.8.8.8. (that's google's DNS) I've had unconfirmed reports that a lot of the outages are due to their DNS servers going tits-up. I run my own DNS, my service did go down a few days ago (I'm on VM business) but it was only for ten mins.
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Anil Arora
(@aarora17) reported
Is anyone else still having abysmal @virginmedia service? Repeated disconnections and seemingly no fault on the service checker?
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🏉 🖖🏼Titch🖖🏼 🏉
(@Titchy_Miff) reported
@virginmedia Sill loosing access every hour at 15 mins past without fail. Not good enough.
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Taz
(@Taz37963543) reported
@virginmedia fix your ******* wifi I’ve been without stable wifi for a whole week I used to get wifi to my room I don’t get no ******* wifi no more fix your ******* **** bro
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Patryk
(@Patryk_D22) reported
@virginmedia what’s the story with your broadband being down in Croydon/Purley area? All day no internet? When people are at home and want to enjoy some entertainment? Your app telling me there is an issue and to come back in 24hours is not good enough.