Virgin Media Outage Report in Waterlooville, Hampshire, England
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The latest reports from users having issues in Waterlooville come from postal codes PO7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Waterlooville, Havant, Gosport, South Hayling and Chichester.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Mark Tillison
(@Tillison) reported
from
Waterlooville, England
@southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia what’s going on with TV service 🤬🤬🤬🤬
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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theresa hall
(@theresa241) reported
from
Havant, England
So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins
(@superssonic) reported
@virginmedia why have a service status page that says no issues when i have no internet yet again and then run the test and it says fault in the area cable. You are a bunch of liers. 6 months ago this was reported but you take money every month. How is this legal
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Sanctimonious Bore
(@WeeBloz) reported
@virginmedia new customer here working with what looks like old kit (wall socket) - think I need an engineer visit to help with installation. How can I arrange?
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Prince Balwantsingh
(@PBalwantsingh) reported
@virginmedia I never got the speed Which I pay! And the aggressive impatient technicians think they are the Gods of technology! Think folks I have 50 years experience! WHY I STAY? Only two networks available! The other monopoly and their technicians were the most proud and arrogant now gone
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia installation date delayed by over 2 weeks - how can you expect a modern family to accept this? My wife works from home and is spending a fortune on tethering data. Complaint opened but no one seems to be bothered. Who can help now? OFCOM?
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Brian Booth
(@BrianBo54982288) reported
@virginmedia No not a thing and the issue as been going on since October
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Martin Jacobs
(@MartinJ56482534) reported
@virginmedia so I've had issues with my broadband streaming my oculus 2 and amazon prime on my TV at the same time. I have the premium package (over £100 a month) and still my movies on virgin pause and buffer every 15 secs. Cust/Serv automated. 4 weeks with iron age service 🤔
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia 3rd Feb complaint was raised. Not even going to waste my time trying to get through to live chat again - countless hours already spent to no avail. When will the complaint be looked into? Is there a maximum timescale for complaints to be followed up on?
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Helzington
(@HelzJ) reported
@virginmedia your broadband service is absolutely awful. I had dial up faster than this 20 years ago
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Richard Malec
(@Richard_Malec) reported
@virginmedia No it’s ok I got through on the phone and they did some signal adjustments. Seems ok now.
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Jacob Clarke
(@Jacob1_1Clarke) reported
@virginmedia has got to be one of the worst internet providers we’ve had. WiFi is down and for the past month I’ve spent more time using my 4g because it never seems to connect to my phone. All the family have had issues with this as well. All in all not too happy at the moment.