Virgin Media Outage Report in Waterlooville, Hampshire, England
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The latest reports from users having issues in Waterlooville come from postal codes PO7 and PO8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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jason bundy
(@captjabba) reported
from
Havant, England
Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sallystrawb
(@sallystrawb2) reported
@O2 I don’t have an o2 number but am a virgin media customer … it won’t let me past the “o2 number “ part of the prize draw page
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Mart
(@MartMart123) reported
@virginmedia @Mandygriffin Mandy isn't Yodels customer here, YOU ARE (virgin). This is an all too common passing of the buck by firms that take the cheapest option & then won't take responsibility when it goes wrong, as it invariably does when Yodel is involved.
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Mark Daniel
(@_MarkDanielOwen) reported
@virginmedia I believe so... My neighbour who lives in the flat next door has said he has called one out as experiencing similar problems- we are under the same house but have seperate connections. I'll mention it to the engineer tomorrow.
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Rachel McAdam
(@rcmcadam) reported
@virginmedia My online account only has a booking for tomorrow, but your WhatsApp chat service confirmed today.
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Aoife McGrath
(@aoifesmc) reported
@VirginMediaIE Hi Virgin media are you experiencing connectivity issues in Dublin 11. I’ve had no internet since 1pm today 😫
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Matt Chapman
(@Riv4L) reported
@virginmedia @virginmedia @VirginMediaCorp unfortunately no one was able to help and I’ve been told to wait until tomorrow, 4 days after I flagged the incorrect move date to support. Can you just turn my internet tap on please?
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Hayden Andrews
(@haypand) reported
@virginmedia Still not happy with the service. Appointment booked 16th which was confirmed now disappeared from system - 2 more days added waiting on new hub to be delivered! Multi media company in the 21st C shocking service and comms
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Paul
(@Wardys) reported
@susan10963051 @virginmedia That's from 2016, I ended up ditching the phone line and just use my mobile now, ironic thing is I was told it would cost more for broadband alone so I have a phone line that doesn't work to get cheaper broadband.
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Stuart Macey
(@stuartmacey) reported
@virginmedia @O2 Well they have just screwed up my number port from EE and the customer reps make me feel like I have done something wrong. Told it would be addressed urgently, by which they mean 3 to 5 days. They were not impressed when I said I hope you don’t need urgent medical attention.
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Shiel Yule
(@shielyule) reported
@virginmedia wanted to merge my O2 with Virgin account and upgrade but no luck since Thursday. Why do you make it so hard? Why so many confusing menu's? Why do buttons not work on your site? Why do I not get the same deals a new customer gets?