Virgin Media Outage Report in Waterlooville, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Waterlooville come from postal codes PO7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Waterlooville, Fareham, Cosham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
TV | |
| Portsmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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Stuart Palmer
(@Stueelouis) reported
from
Gosport, England
@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Cross
(@davorg) reported
@virginmedia I understand. But it's not going to help you much if all of your long-term customers cancel their contracts, is it? I might have accepted an inflationary increase. But double the rate of inflation is ludicrous.
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Kerry Driscoll
(@KerryDriscoll2) reported
@virginmedia 56 minutes on a call to change an account name from my sick father in a care home only to be cut off from your end. Shame on your woeful “customer service”
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Bigwows is elsewhere too (🦣🏴)💚🤍💜
(@bigwows) reported
…him my mobile number. Email to CEO Lutz Schueler next on the to do list. Abysmal customer service from @virginmedia
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🏴 🇪🇺
(@SouthSideDandy) reported
@virginmedia Appreciate suggestion .... going around in circles with this passed from pillar to post installation cancelled 3 times, but the main problem to this is agreed CONTRACT price keeps changing which is really upsetting us 🤨 what is one meant to do 🤔
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OTBC
(@OTBC69) reported
@virginmedia With respect, not much point having a chat service then.
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Tracy
(@Tracy27295040) reported
@virginmedia According to the app there wasn’t now there is but the problem is not the outage it’s the actual v6 box that has a hard drive problem you look up green screen dvr error message and you get told you need a new box and to contact virgin media
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Dave
(@totallyadhoc) reported
@virginmedia That’s the business you are in, within a competitive market. Not sure a 25% monthly increase is justified tbqhwy - across all your customer base? If I increased my prices by 25% because of cost of living increases and investing in my infrastructure I’d lose customers as will you.
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John John. ( who’s John ? )
(@John10649040) reported
@drnjshelton @virginmedia Likewise I was lumped on to an 02 sim as part of my virgin big package . The service is pathetic no signal constant excuses . And just put my sim mobile up from £25 to 29.50 or so . I will bite when my contract is up . Combined £90 watch virgin come grovelling then 👋👋👋
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Kishor Magar
(@idoboy23) reported
@virginmedia internet business can you please fix your internet? Its already 4 times we have been calling you. Reason , outage problem around UB3 , what a excuse? #virginmedia #foxitnow #ub35eq
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Customer Service
(@vmbusinesshelp) reported
@hopburnsblack @virginmedia I'm sorry to hear about the 4G dongle issues you've had, any issues with this would need to go through to our order management team on 0800 052 0800 then option 1. They are unfortunately open from 9am-17:00, I'm really sorry for this.