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Virgin Media outages and service status in Waterlooville, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Waterlooville, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 11, 7:35 PM GMT+1.
  • 48% TV (48%)
  • 31% Internet (31%)
  • 15% Wi-fi (15%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Waterlooville come from postal codes PO8 and PO7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterlooville, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Gosport, Hampshire, Chichester, Havant, Fareham, and Gosport District.

CityProblem TypeReport Time
Portsmouth Wi-fi 5 hours ago
Portsmouth Internet 13 hours ago
Portsmouth Internet 1 day ago
Portsmouth E-mail 4 days ago
Waterlooville TV 5 days ago
Portsmouth Internet 9 days ago

Nearby cities with recent reports

Portsmouth

4 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • cazzyb1979
    Caroline (@cazzyb1979) reported from Waterlooville, England

    @virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Whiteley, England

    @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡

  • mikeyboystanley
    michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.

  • andy_moo
    Andy Mooney (@andy_moo) reported from Locks Heath, England

    @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

  • Brooke_Smedley
    Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England

    . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

  • FinolaSloyanPR
    Finola Sloyan (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice

  • sae_dew
    Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

  • 00snook
    Snooky100 (@00snook) reported from Portsmouth, England

    @virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.

  • Ben78Ben
    Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better

  • vinnie_davis
    Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.

  • Mike4Eastleigh
    Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • AndrewByng
    Andrew Byng (@AndrewByng) reported from Waterlooville, England

    @virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

  • JayJaySZN
    JayJaySZN (@JayJaySZN) reported from Portsmouth, England

    @virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.

  • unhippyman
    Pete (@unhippyman) reported from Portsmouth, England

    Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!

  • vincentliu1986
    ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ (@vincentliu1986) reported from Portsmouth, England

    @virginmedia is there any known issues in PO1 area, I’m unable to connect?

  • dw644122
    I’ll say it. (@dw644122) reported from Havant, England

    @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

  • jameslsaunders
    James Saunders (@jameslsaunders) reported from Portsmouth, England

    @virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

  • Mary19764789
    Mary (@Mary19764789) reported

    Echo chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV

  • cantu881303
    FiFa 🌎 🌎 cup IPTV service (@cantu881303) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • HashandSalt
    Hash&Salt (@HashandSalt) reported

    @MartinSLewis Always with Broadband providers. Virgin media ramp up the monthly fee alot when contract ends. Mine doubled to nearly £80 a month literally just for 500gb fibre, no phone line or TV package. Don't take first answer. It took me 3 or 4 calls to knock it back down to £40 odd a month

  • andrewtalbot72
    Andy T (@andrewtalbot72) reported

    @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

  • StuartJPrior
    Stuart Prior (@StuartJPrior) reported

    @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

  • NormanHighnam
    Norman Highnam (@NormanHighnam) reported

    @MartinSLewis Wayleave agreement on a due use pole and virgin media ask to use the pole… yep no problem…. Wants in it for me…. 🤫 then came back we can give you a £100 John Lewis voucher…. Bingo..

  • eightieschick72
    Charmaine Rome (@eightieschick72) reported

    @virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!

  • anthslife
    Anth (@anthslife) reported

    @virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.

  • going59
    pat Hamilton (@going59) reported

    @virginmedia @seccadelikbaby My internet has been crap lately as well, thinking of changing