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Virgin Media outages and service status in Waterlooville, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Waterlooville, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 1, 5:52 PM GMT+1.
  • 68% Internet (68%)
  • 12% Wi-fi (12%)
  • 12% TV (12%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Waterlooville come from postal codes PO7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterlooville, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Cosham, Havant, Milland, Gosport, Waterlooville, Hampshire, Chichester, and Fareham.

CityProblem TypeReport Time
Portsmouth Internet 12 hours ago
Portsmouth Internet 14 hours ago
Portsmouth Internet 2 days ago
Cosham Internet 6 days ago
Portsmouth Internet 6 days ago
Cosham Internet 6 days ago

Nearby cities with recent reports

Portsmouth

6 recent signals

12 hours ago
Cosham

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡

  • RobDrew3
    Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • raine2016
    Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you

  • AlastairGodwin
    Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Do we have a problem with your service in central Southern England? Why are ALL @GBNEWS adverts for companies based in #SouthWales? 🏴󠁧󠁢󠁷󠁬󠁳󠁿

  • Ulster_lad_17
    John-Roy Singleton (@Ulster_lad_17) reported from Portsmouth, England

    @virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun

  • nataliegosden
    Nat Gosden (@nataliegosden) reported from Petersfield, England

    @virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.

  • AndrewByng
    Andrew Byng (@AndrewByng) reported from Waterlooville, England

    @virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡

  • ghm67
    G 67 🇬🇧🇺🇦 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area??

  • vincentliu1986
    ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ (@vincentliu1986) reported from Portsmouth, England

    @virginmedia is there any known issues in PO1 area, I’m unable to connect?

  • 00snook
    Snooky100 (@00snook) reported from Portsmouth, England

    Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

  • vegancupcakesuk
    Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England

    @lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

  • Jeff_Otton
    Jeff Otton (@Jeff_Otton) reported from Portsmouth, England

    @virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.

  • mikeyboystanley
    michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.

  • sam_joy
    Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported from Havant, England

    @virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • G99____
    G99 (@G99____) reported

    @BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended

  • jonblackbsb
    Jonathan Black (@jonblackbsb) reported

    @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

  • Melvinjose22321
    Melvin Jose (@Melvinjose22321) reported

    @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

  • StephenB9fle
    Stephen B (@StephenB9fle) reported

    @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

  • Drackard
    Drackard (@Drackard) reported

    Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

  • shellenunn
    michelle nunn (@shellenunn) reported

    @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke