Virgin Media Outage Report in Waterlooville, Hampshire, England
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The latest reports from users having issues in Waterlooville come from postal codes PO7 and PO8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Gosport, Chichester, Donnington, Waterlooville, Cosham, South Hayling and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Havant |
Internet | |
| Portsmouth |
TV | |
| Havant |
Internet | |
| Gosport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
For a communications company there's not a lot of information forthcoming 24 hrs into this outage @virginmedia
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Paul Briant
(@badassbriant) reported
from
Chichester, England
@virginmedia Signal has dropped back down to 1 bar of 4G again, 3 days in a row now. @EE said it was fixed, mind you’ve they’ve said that twice now. #🤥
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mami chulo
(@_cashtonn_) reported
@virginmedia @KnightRider180 But HOW do we sign up to the BAI/TFL service?
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It’s All Broken
(@DC_Roadie_MTB) reported
@virginmedia No, it’s not. I just wish it was as it would explain it. Surely if the survive provided isn’t up to standard I can terminate the contract? Think it’s time to register an ADR. Three calls today crashed and two computers said no signal. Useless.
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Vally
(@VelvetVally23) reported
@virginmedia can your wifi not cut out randomly for ages at a time thanks
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Monny
(@monmar57) reported
@virginmedia Cant view Netflix again tonight, was off Wed as well.Rang Virgin and told there had been numerous complaints and it has to do with the Horizon box.Really disappointed its down again
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Jack Hagan
(@yumfla) reported
@virginmedia Nope, got nothing and phoned the customer care who were of no help whatsover
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Dan McKenna
(@TheMasterDMc) reported
Our @virginmedia internet has been off more than it’s been on. You’d think they’d slash our bills, but no! Don’t get virgin in Hartlepool. It’s ****!
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HotundertheCollier
(@jrfblogs) reported
@virginmedia Of course not! They have spent most of the week since last Friday denying any issues and apparently you don’t make announcements at all about intelligent Wi-Fi issues even though you provide it and there is no Wi-Fi without them. Have lost days of work.
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mami chulo
(@_cashtonn_) reported
@KnightRider180 @virginmedia Even googling this just led to articles about this service at the end of 2024. No registration page to get wifi rn. If I could find it myself, I wouldn’t be resorting to tweeting virgin.. honestly appalling
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Dave Ambler
(@daveambler) reported
@virginmedia Potentially leaving VM, poor customer service doesn't help in this regard
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Bkp Bert
(@BkpWs) reported
@virginmedia Hey there, I'm having problems with my internet connection, it keeps disconnecting randomly throughout the day, I've made a complaint and the answer was that there is a problem in the area and that it should be fixed by 13th of March but it still hasn't been fixed.