Virgin Media outages and service status in Waterlooville, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Waterlooville, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received May 11, 11:55 AM GMT+1.
- Internet (48%)
- E-mail (16%)
- TV (16%)
- Wi-fi (12%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Waterlooville come from postal codes PO8 and PO7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Waterlooville, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterlooville, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Havant, Gosport, Gosport District, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth
|
2 days ago | |
|
Waterlooville
|
Internet | 3 days ago |
|
Waterlooville
|
Wi-fi | 4 days ago |
|
Portsmouth
|
Internet | 5 days ago |
|
Portsmouth
|
5 days ago | |
|
Havant
|
TV | 7 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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JayJaySZN (@JayJaySZN) reported from Portsmouth, England@virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.
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Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Andy Mooney (@andy_moo) reported from Locks Heath, England@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Finola Sloyan (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice
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Peter Mac🏴🇬🇧🇪🇺 (@Peter_Mac_) reported from Portsmouth, England@virginmedia wifi cutting out continuous throughout the day. Just spent 1 hr with your support. As I was using wifi calling I checked he would call me back before he started resetting/ testing. Just been cut off as expected. No call back. Frustrated and disappointed. Pls Help
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James Knibbs (@Theknibbler) reported from Portsmouth, England@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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David Male (@davidmale123) reported from Portsmouth, England@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, EnglandHi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Karoline Sofie Hennum (@_karolinesofie) reported from Portsmouth, England@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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Ben Hall (@Ben78Ben) reported from Havant, England@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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JayJaySZN (@JayJaySZN) reported from Portsmouth, England@virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.
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michael stanley (@mikeyboystanley) reported from Portsmouth, England@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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Veteran Locksmiths (@vetlocksmith) reported from Fareham, England@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported from Havant, England@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Flower (@flower15218) reported@virginmedia They can call me when they know they’re coming down and I can take them to the cabinet. Might be easier 👍
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Kathryn Bridgford (@MrsBridgford) reported@virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!
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John Kingscott (@JohnKingscott) reported@virginmedia is your broadband status checker not working? Doesn't seem to be here...
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SpennysGamingChannel (@spenny7) reported@virginmedia I received an email to upgrade my set top box to the new one so I can receive Sky Atlantic but when I click on the link to go to the chat, I end up in a loop with the Bot asking my name then saying I’ll pass you onto a specialist before the loop starts. Help!!!!!
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Stephen (@Stephen1494712) reported@O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.
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Sam (@KingT_94) reported@virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?
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Santhosh🌏🕊️ (@SubraSanthosh) reported@virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.
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Allie (@oxongardengirl) reported@lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"
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Bob Price - bobsrailrelics (@Huxleypiguk) reportedAnother two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.
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Elizabeth Ellis (@LizEllisPianist) reportedGhastly customer service from @virginmedia #O2mobile , no resolution to an issue which started in August 2024 ! Beyond a joke at this point ! Legal route is now the only way forward with this !