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Virgin Media outages and service status in Waterlooville, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Waterlooville, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 11, 10:35 PM GMT+1.
  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 14% TV (14%)
  • 9% Phone (9%)

The latest reports from users having issues in Waterlooville come from postal codes PO7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Waterlooville, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Waterlooville, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterlooville, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Gosport, Cowes, and Havant.

CityProblem TypeReport Time
Portsmouth Internet 10 hours ago
Waterlooville TV 3 days ago
Fareham Internet 6 days ago
Waterlooville TV 7 days ago
Gosport Internet 7 days ago
Portsmouth Internet 9 days ago

Nearby cities with recent reports

Portsmouth

1 recent signals

10 hours ago
Fareham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Waterlooville, England

Latest outage, problems and issue reports in Waterlooville and nearby locations:

  • ChasCowell
    Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia Still slow

  • BA5H3R27
    BASH (@BA5H3R27) reported from Gosport, England

    Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.

  • Ben78Ben
    Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband and tv is down in the PO9 area, please do better happens way too often

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.

  • RobNeedhamFR
    Rob N (@RobNeedhamFR) reported from Havant, England

    @virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!

  • JayJaySZN
    JayJaySZN (@JayJaySZN) reported from Portsmouth, England

    @virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.

  • ChasCowell
    Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia Not again 🤬🤬🤬 why has virgin media gone down

  • JayJaySZN
    JayJaySZN (@JayJaySZN) reported from Portsmouth, England

    @virginmedia We had an issue in our area & neighbours were having similar problems, they sent out a technician to sort the issue Wednesday at 6pm then it said it was fixed now it says it working but my router is sat on a yellow light.

  • ghm67
    G 67 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area

  • jameslsaunders
    James Saunders (@jameslsaunders) reported from Portsmouth, England

    @virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.

  • andy_moo
    Andy Mooney (@andy_moo) reported from Locks Heath, England

    @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

  • masonicus
    Ashley Mason (@masonicus) reported from Portsmouth, England

    @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • soozythompson
    Susan Thompson (@soozythompson) reported from Gosport, England

    @virginmedia why can I longer get the 1471 service?

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

  • NamuGriff
    Namu Griff (@NamuGriff) reported from Fareham, England

    Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.

  • nataliegosden
    Nat Gosden (@nataliegosden) reported from Petersfield, England

    @virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap

  • mikeyboystanley
    michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

  • sloany1976
    Nick Sloan (@sloany1976) reported

    @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

  • TheBernie1967
    Bernie Hynes (@TheBernie1967) reported

    @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

  • CNeto97
    Cal (@CNeto97) reported

    @virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

  • dononerigby
    Riggers (@dononerigby) reported

    @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV