Virgin Media Outage Report in Clanfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clanfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clanfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Clanfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Havant, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Havant |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clanfield, England
Latest outage, problems and issue reports in Clanfield and nearby locations:
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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jason bundy
(@captjabba) reported
from
Havant, England
Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Greatorex
(@MarkGreatorex2) reported
@virginmedia service is a disgrace. Booked an install in mid December after survey was done. Engineers turned up on 30th Dec then said they hadn't obtained correct wayleave. A month later I have just been told my wait could be 2 more months and nothing can be done to speed it up.
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Mel
(@mrseasybee) reported
Omg 90mins on hold to cancel #virginmedia ....
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Andrew
(@andrbw) reported
@virginmedia You need to STOP this large price increase until you have the capacity to deal with the calls relating to it. Over the last 2 weeks trying to call your number results in a message saying you're too busy to take calls followed by an automatic hang up!
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The Untidy Tech
(@TheUntidyTech) reported
Thought I'd gotten away with @virginmedia not raising my broadband bill until I got a letter through the post. If you are going to charge me more for "investing in the network" yet new customers pay way less, actually improve the speed my area gets...
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Abhishek Rai
(@abhishek_pacman) reported
@virginmedia I have tried calling 10 times now, you are just hanging up on me every time. Only just got virgin media next week and it’s not working. I would like this sorted ASAP so I will be returning this.
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Frank Etchells
(@etchells_frank) reported
@virginmedia Broadband down to 1Mb When I ring on landline or mobile there is only a we are all busy message. What's happening
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Daryl Rogerson
(@darylrogerson) reported
1hr waiting to connect to @virginmedia. 1hr20mins connected to an Agent and we're only at "are you in the house right now?". Turns out their customer service is actually slower than their broadband.
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Hellosmee
(@Hellosmee1) reported
@virginmedia Well what a shame you didnt tell me that when I tok out a new 18 mth contract a month ago! And why is your service so poor? My speed was 28.95 yesterday
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Habib-Ur Rehman
(@HabibUr13972291) reported
@virginmedia Seriously this is super awful customer service, after all the issues with your telephone staff your sending me back to them? And not bothering arranging a manager to call!? Yes, posted and ignored
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Roger Attiwell
(@RAttiwell) reported
@virginmedia Hello there. Still waiting for my landline problem to be fixed