Virgin Media Outage Report in Clanfield, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clanfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clanfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Clanfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Havant, Cosham, Petersfield and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clanfield, England
Latest outage, problems and issue reports in Clanfield and nearby locations:
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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Grace
(@GraceMajorx) reported
from
Locks Heath, England
@virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@Remzy11_) reported
@virginmedia Unable to do my work thanks to your unreliable internet, everyone calling you saying there's "no issue" your end, its been like this for months Im switching from this absolute clown show of an ISP
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Scott Ayling
(@TheAlien84) reported
Free super hub 5 from virgin media has now left me with no bloody Internet whatsoever doesn't work. Old hub not working either worst company ever.
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Billiam
(@BASSCADET0001) reported
Hey @virginmedia I've been trying to get an answer to a very simple question from one of your Customer Service team. That was around 2pm. I'm STILL waiting on WhatsApp. WHY IS YOUR CUSTOMER SERVICE SO APPALLING?
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maryelizabeth mcbride
(@maryelizmcbride) reported
@virginmedia I spoke to someone who had looking in to it and they had put the 30 day notice on but I got it sorted thank you for your help
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Claire
(@Cassidy0911) reported
@virginmedia As i previously said, the Webform requires account info which I don't have, the care team won't speak to me as I only have a partial account, I don't have any services yet & sales couldn't help me, they said I needed customer care !!! Round in circles springs to mind!! I'm done!!
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Apparently Kim 💜
(@snaptnix) reported
@virtuosoRL @virginmedia @VirginMediaIE that is so unlucky what ********
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Sukhdeep Singh
(@Sukhdee81106261) reported
@virginmedia I have requested for virgin to call me after 5pm weekdays regarding my complaint. Why have I received 3 miss calls before? I need this resolved asap
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Debbie Mains
(@debbiemains01) reported
@mermhart @virginmedia Wish we got the same service of Virgin
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Hannah Ashford BfC
(@hannahbfc) reported
@LouiseBFC @vmbusiness No after many phone calls they have said they cant help. No1 called. I finally got through to someone & was transferred to 4 people the 4th telling me the order I placed weds was not possible so he transferred me to complaints who took all details put me on hold then cut me off..
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Kyo
(@realKyop) reported
@virginmedia Hi, the wifi connection is extremely unstable today. It cut out the meeting 3times which was weird. SW7 area (I couldn’t use my phone as well so I just connected to 4G - which means it’s not my laptops issue) Could u check whats happening