Virgin Media Outage Report in Locks Heath, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Fareham, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Southampton |
Internet | |
| Fareham |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
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BASH
(@BA5H3R27) reported
from
Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Wilson
(@GreatNorthDave) reported
@virginmedia But when Id asked you couldn't even provide a status page! That's my point. Rather than just being honest, saying you were having a nationwide issue you waste people's time to get the answer on phone that there's an issue. I know that already I don't need to call to it that out.
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Kieran Gallagher
(@KieranPlumber27) reported
@virginmedia This isn't a phone call issue, I have spoken to family members that live 5 miles away and they're having the same issue, it's something on your end. My connections are fine and I've rebooted, it's a bigger problem
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Chloe
(@chlo3_pric3) reported
@virginmedia is the broadband down? Can't seem to connect to my Internet at the moment??
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Dan Parsons
(@DanParsons3) reported
@virginmedia As I said it's not just myself it's a wider issue. I'll wait it out. I'm sure it will miraculously work again soon
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#IStandWithFarmers
(@KushdeepKaur2) reported
@amyv_rushton I got Virgin Media and it's not working
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Rachel Dowdall
(@DoLLyRach) reported
Is anyone's virgin media WiFi also down? 🤔
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Sarfraz Hussain
(@saf7321) reported
@virginmedia Having WiFi issues, Devices connect but WiFi has exclamation mark and nothing loads - Have rebooted the Hub a few times #VirginMedia
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P.Swan
(@Swanny485) reported
@virginmedia Hello. Thank you for the reply. I have just looked and I am shocked that the update is saying 16:00 tomorrow. I work from home and rely on the Internet. If this is not fixed by the morning then I am not going to be able to work. Why would they need 24 hours to fix an issue?
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Edward Hamilton
(@epwhamilton) reported
@virginmedia guys what's going on this evening? Everyone seems to be having the same issue
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Kevin Wilson ®
(@KevinWilson89) reported
@virginmedia @virginmedia your team are currently outside the SLA, I have no indication that my complaint is being handled or progressed. What is the next route? Ombudsman?