Virgin Media outages and service status in Locks Heath, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Locks Heath, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Southampton, Gosport, Hampshire, Fareham, Lymington, and Gosport District.

City	Problem Type	Report Time
Portsmouth	E-mail	9 hours ago
Waterlooville	TV	1 day ago
Portsmouth	Internet	5 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Internet	9 days ago
Portsmouth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  Giganet (@GiganetUK) reported 7 minutes ago from Portsmouth, England

  @MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 11 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Ashley Mason (@masonicus) reported 12 minutes ago from Portsmouth, England

  @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

• 
  Snooky100 (@00snook) reported 13 minutes ago from Portsmouth, England

  Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 13 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 15 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Brooke Smedley (@Brooke_Smedley) reported 17 minutes ago from Portsmouth, England

  . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

• 
  Mark Cook (@Macsaint99) reported 20 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 20 minutes ago from Portsmouth, England

  @virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!

• 
  Simon Newby (@simonnewby) reported 23 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  Graham Scambler pics (@_GSPhotography) reported 25 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Mike Thornton (@Mike4Eastleigh) reported 25 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 32 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 32 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Sarah-Jane Finch (@formula1girl) reported 39 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 39 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Sarah-Jane Finch (@formula1girl) reported 45 minutes ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  michael stanley (@mikeyboystanley) reported 49 minutes ago from Portsmouth, England

  @virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.

• 
  Namu Griff (@NamuGriff) reported 52 minutes ago from Fareham, England

  Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 57 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Rees (@SamReesO) reported 3 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  FordPrefect (@fp2072) reported 5 minutes ago

  @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

• 
  Soli (@oisoli) reported 7 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

• 
  Lisa Harvey (@weeleesa) reported 9 minutes ago

  @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.

• 
  Jane Smith (@smithers263) reported 9 minutes ago

  @virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am

• 
  kaan #freeimamoglu (@laankaan) reported 12 minutes ago

  @virginmedia So should I check your outage page daily to see if I’m getting the service I’m already being overcharged for? It took 30 minutes to talk to someone btw. Also; scaring people to overpriced renewals 6 months in advance is DISGUSTING.

• 
  Sadie~Jane (@sadiejane29) reported 13 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  tobias slender (@TobiasSlender) reported 16 minutes ago

  @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

• 
  Watson (@FarahSky) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Usman Ghani (@usmaenghani) reported 18 minutes ago

  @virginmedia one of the worst technical, customer call and messaging service you have.