Virgin Media Outage Report in Locks Heath, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Waterlooville, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Misha Campbell
(@90s_Misha) reported
@virginmedia Please can you dm me. IVE BEEN CHARGED! I’ve sent an email, made a complaint and seems there’s no record of anything. Why the hell would I refuse to return a router I have no use of. This is a joke
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Ben
(@zuffle) reported
Hi @O2 I've got family overseas in Canada who are unable to communicate with each other as @virginmedia Volt was not enabled correctly by your team. It's now 24hrs and hasn't been resolved yet neither has a workaround been applied. Simply terrible service.
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Paul Woodward
(@woodyinwoodley) reported
Virgin Media been down for 18 hours now, after the storm yesterday. Don't know if that was the reason or not. Looks like they are making progress, my router is 'phoning home' to VM now, but no actual Internet service yet.
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morganicci
(@Morganicci) reported
@virginmedia Yes I’m making a complaint as you’ve costing me a day work as I have no internet access and now can’t work today and maybe not even tomorrow so again thank you!!
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Phil McCabe
(@philmcc1875) reported
@virginmedia What about the fact that the app states there is an issue in my area but the staff at the call centre yesterday advised there wasn't? There seems to be an issue with your system
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EN
(@eddynat2002) reported
@virginmedia are you down yet again in NW4???? Second week in a row - what’s going on???? @JoelMinsky experiencing the same problems???
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Craig Harris
(@honeymonsta1) reported
@virginmedia Now you've done the telephone changeover and that doesnt work either......🙄and this is a house with 2 disabled pensioners in .....
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Davies
(@DeltaDeltaOBE) reported
@virginmedia All ready done it … just fobbed off to a answering machine, just like I was fobbed off with a WhatsApp bot, giving me the phone number as well. This really is bad service.
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rich smith
(@ItsMeRasko) reported
What's the point in having a chat service if you don't ever connect anyone to it @virginmedia? Been waiting over 24hrs.
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SyH
(@SyH__7) reported
@virginmedia No Broadband & Phone service since yesterday .. Uxbridge UB8 2LZ area ..