Virgin Media Outage Report in Locks Heath, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Gosport, Waterlooville, Fareham, Cosham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
Total Blackout | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
-
Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
-
Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
-
Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
-
G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
-
Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
-
Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
-
Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
-
SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
-
Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
-
HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
-
Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
-
Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
-
Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
-
Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
-
Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
-
Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
AuzaS🏄🏽♂️
(@Big_Dvddy_) reported
Virgin media sucks
-
Shan
(@Shan41617142) reported
@iamHilmiSamat @virginmedia @Hyperoptic Consider yourself lucky. If you’d signed up with #hyperoptic you would have internet go down for days with zero update.
-
x Smithy x
(@xSmithy1980x) reported
@virginmedia broadband,Tv not been working since Monday.rang up to complain and I’m told it will be like that till the 19th July.I have work that’s needs doing .Utter utter rubbish service, they don’t look after loyal customers, been with them over 15 years.Going to check @SkyUK
-
Meg
(@megcampbelluk) reported
@KaiJValentine @virginmedia Aah Virgin suck at customer support. I remember having to deal with them when trying to cancel my Internet and TV bc I was moving and their service wasn't accessible for me. They only helped when I made noise on the community help page on their website and people got mad at them.
-
Esa
(@ESA_Z) reported
@virginmedia Payment issue on account. I rang with new DD details but they weren’t updated. Now payment was sent via bacs and bank details have been updated
-
Darren Davies
(@drdaz187) reported
@virginmedia I’m afraid not.. I’m working until 3pm and not off again until Wednesday, by then the contract will have ended, each time Im advised by you guys I get let down. Please just honour the deal as offered
-
PKE
(@akrba2) reported
@virginmedia Answer me this… Would you wait until Monday? For more awful customer service?
-
Will Roe
(@willroe2) reported
.@virginmedia Just received appalling customer service. I signed a contract with you on 8th July - called today in the 14 day cooling off period and customer service operative said I would have to pay the full contract as it's 'an early disconnection'. Can someone please sort?
-
SotonCyclist
(@CyclistSoton) reported
@virginmedia Lol so what you are saying is your CS phone and. Webchat is pointless and the forum where everyone pipes in suggesting things until a rep pops along is the best bet what a ****** service.
-
PKE
(@akrba2) reported
@virginmedia THE ABSOLUTE WORST SHOWER OF IDIOTS I HAVE EVER IN MY LIFE CONE ACTOSS. 5 DAYS LATER NO INTERNET OR TV, SITTING INSIDE WAITING AND WAITING FIR A DELIVERY AND NOTHING. You could organise a piss up in a brewery!