Virgin Media outages and service status in Locks Heath, England

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Locks Heath, England

The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Southampton, Fareham, Gosport, Cosham, and Hampshire.

City	Problem Type	Report Time
Waterlooville	Internet	1 day ago
Portsmouth	Internet	1 day ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	4 days ago
Southampton	Internet	5 days ago
Portsmouth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

• 
  mark wilson (@obcans) reported 5 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Komal Helyer (@komal_helyer) reported 9 minutes ago from Waterlooville, England

  Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...

• 
  Veteran Locksmiths (@vetlocksmith) reported 11 minutes ago from Fareham, England

  @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

• 
  Nicola Foster (@mayonnaise65) reported 14 minutes ago from Portsmouth, England

  @JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x

• 
  Andy Mooney (@andy_moo) reported 14 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Sarah-Jane Finch (@formula1girl) reported 15 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Ben Goodwin (@bengood82788338) reported 24 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 28 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 33 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Jason Willoughby (@DragonWILL300) reported 34 minutes ago from Waterlooville, England

  @virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!

• 
  Clare Old (@enkeli85) reported 36 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Mike Walker (@MikeWalker2012) reported 41 minutes ago from Fareham, England

  @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

• 
  Steve (@SteveWasteney) reported 42 minutes ago from Netley, England

  @virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!

• 
  Sarah-Jane Finch (@formula1girl) reported 42 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Vinnie Davis (@vinnie_davis) reported 43 minutes ago from Portsmouth, England

  @virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 46 minutes ago from Romsey, England

  @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

• 
  Andrew Byng (@AndrewByng) reported 47 minutes ago from Waterlooville, England

  @virginmedia why is my internet not working PO6 postcode

• 
  Sarah-Jane Finch (@formula1girl) reported 52 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  soverncomfort 🔴⚪ (@soverncomfort) reported 52 minutes ago from Portsmouth, England

  @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Allyson Edwards 👻 (@AllysonEdwards1) reported 7 minutes ago

  Having consistent problems with my @virginmedia broadband, & have just had the update that they hope to resolve the problem by Tuesday... I work from home, so how will it work to not have access to the internet for the next 2-3 days? I'm having to hotspot my pc.

• 
  Whitewerewolf18 VT🐺 (@whitewerewolf17) reported 7 minutes ago

  @rokokoprufei @virginmedia Wifi i understand this problem 🙃

• 
  Hated Designs (Jamie) (@HatedDesign) reported 9 minutes ago

  @Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not

• 
  Dobbin1957 (@dobbin1957) reported 10 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  D (@HopeForTo) reported 13 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Mr B’s History (@MrZacJamesB) reported 16 minutes ago

  @virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 19 minutes ago

  @SteWhoPlays @virginmedia Had the same problem. They give you yodel to use so they must get a notification it’s been sent but then bill you because they haven’t checked in the equipment 😩

• 
  Ali@Makely (@MakelyStudio) reported 20 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Lisa (@LisaPatten2) reported 24 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  Emily Atkins (@bahallathegreat) reported 24 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over