Virgin Media

Virgin Media Outage Report in Locks Heath, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Locks Heath, Hampshire, England 10/30/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Locks Heath, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Newport, Southampton, Portsmouth, Havant, Gosport, Waterlooville and Fareham.

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City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomSouthampton Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomNewport Total Blackout
United KingdomHavant Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • dolb21 Ronnie Pickering (@dolb21) reported from Portsmouth, England

    @abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.

  • NamuGriff Namu Griff (@NamuGriff) reported from Fareham, England

    Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.

  • Jack_Deyes Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • SteveWasteney Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

  • dw644122 I’ll say it. (@dw644122) reported from Havant, England

    @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

  • Ben78Ben Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband and tv is down in the PO9 area, please do better happens way too often

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

  • BurtyAdam BurtyAdam (@BurtyAdam) reported from Gosport, England

    @virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

  • Ulster_lad_17 John-Roy Singleton (@Ulster_lad_17) reported from Portsmouth, England

    @virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenNewbon Newbones: Overgrown funding now! (@BenNewbon) reported

    @n_quests @virginmedia What most irks me is they're gonna send me this phone stuff and waste emissions and **** to get it delivered and "activated" (whatever that means) and I will never even open it

  • KevinRathbone15 Kevin Rathbone (@KevinRathbone15) reported

    @virginmedia I was a former broadband engineer over 10 years ago. Turns out I'm still better than what you call technicians these days. No one has the proper equipment to carry out works to your network. Leaving customers totally frustrated and thinking of leaving altogether.

  • b2sanghvi Bhavik Sanghvi (@b2sanghvi) reported

    @virginmedia I wasn't even made aware that the sim existed! I just got a call from a colleague at virgin and she cut the call on me!! She refused to let me speak to a manager and cut the call on me!! Absolutely #horrible #CustomerService

  • smillins1 shane millins (@smillins1) reported

    @virginmedia They never used to call, but over the past 2 weeks they’ve not left me alone, I never opted in

  • LordWatts David Watts (@LordWatts) reported

    @virginmedia hello. Your delivery of my media box says it’s been delivered yet it hasn’t been delivered. Help

  • stuartctaylor Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported

    @virginmedia I want to know what the issue is - your colleagues pulled the plug almost on the nose of 9am so it's planned works - again - you've presumably botched - again. Can you give me a direct number for second line support please?

  • alrightfans Alrightfans (@alrightfans) reported

    @RudiJeffery Don’t worry if it’s down for 48 hours they’ll refund you 36p next month. Worst thing in the world that @virginmedia

  • KevinRathbone15 Kevin Rathbone (@KevinRathbone15) reported

    @virginmedia Hi John, yes, we have had intermittent service for many weeks, a technician came out, download speeds of 5, up load speeds near maximum 50+. Still working but needed a new cable pulling, really it was a damaged temporary fix to my cable before the omni box. I fixed it my self,

  • nic0tin3add1ct razal, sixteen (@nic0tin3add1ct) reported

    @virginmedia literally i have no wifi or anything like are services down or something in oldham?

  • LFASoccerSchool Martin Patrick Egan (@LFASoccerSchool) reported

    Come on @virginmedia! If you are going to do planned engineering works that run late morning and all afternoon, perhaps do them late at night or early morning. Millions now working from home being let down by your increasingly unreliable broadband. Consistently poor.