Virgin Media Outage Report in Locks Heath, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Locks Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locks Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Locks Heath, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Havant, Waterlooville, Portsmouth, Fareham, Gosport and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Havant |
Internet | |
| Waterlooville |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Locks Heath, England
Latest outage, problems and issue reports in Locks Heath and nearby locations:
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina
(@georgina_jgr) reported
Bruh bc of @virginmedia It will be over a month I can’t stream. I hate u guys , delayed the fix again til the 9th. You lot are jokers
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Denise Salinger
(@denise_salinger) reported
@virginmedia I thought it had been resolved when I last spoke to someone in the terminations dept and had to pay outstanding bill even though I had previously tried to cancel but he was insistent that it had to be paid to terminate. I have now received another bill. More anguish for us!
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Kartik Krishnaswamy
(@kkrish07) reported
@virginmedia your network in SW7 has been intermittent for months now. It doesn’t work half the time. You charge customers heavily and are unable to provide a stable broadband network. Shame.
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Muso
(@Muso14554911) reported
@virginmedia Done all that not sorted. Virgin keep saying we are away of the issue and we working to fix it this is now over 4 weeks. Joke.
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Georgia Mackenzie
(@georgiamac100) reported
@virginmedia have the worst customer service-weeks with intermittent/no service and after 30 minutes waiting to speak to someone they cut me off. #virgin is right, they don’t know what they’re doing!Disgusted from London #worstbroadbandprovider
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Wisdom Da Costa
(@wisdomdacosta) reported
@virginmedia I do but isn't there s security issue if I was to publish that on Twitter?
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Denise Salinger
(@denise_salinger) reported
@virginmedia I have an email of payment but he said he was going to send me a termination email - which he didn’t. I am 70 and my mother is 91 and we don’t wish to get caught up in VM’s unscrupulous activités. Please help otherwise I will need to instruct solicitors.
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Patrick
(@Patrick13121759) reported
@virginmedia what has happened to your broadband this year? It drops almost daily, there's a 2 hour wait to try to speak to somebody, and you never automatically refund when it goes down for a day. It's impossible to work from home and so frustrating. My postcode is se266un
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kirsty gallear
(@GallearKirsty) reported
@virginmedia This is still not sorted!!!! Absolute joke of a company worst customer service! I meant to be activating a new service in 2 days how is that possible when the correct equipment isn't sent!
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Bish
(@rakb1889) reported
@hobsonschoice64 @virginmedia 1 hour 30 into being passed around like an idiot.