Virgin Media Outage Report in Cosham, Portsmouth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cosham come from postal codes PO6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cosham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cosham, Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cosham, Havant, Eastleigh, Waterlooville and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
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| Portsmouth |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cosham, England
Latest outage, problems and issue reports in Cosham and nearby locations:
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Grace
(@GraceMajorx) reported
from
Locks Heath, England
@virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scott Weir
(@scottWe18639926) reported
@virginmedia good old virgin media. Had Engineer out to confirm poor Wi-Fi in house but then told by call centre I need to pay more for the privilege of what should be a standard service.#lagging #glitching
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Sara Elizabeth Dill
(@_SEDill) reported
@virginmedia Three times in the last week after rebooting hub 100 times etc the website said “call us to schedule a technician.” So I did and the telephone reps refused to schedule a technician. Your company is utterly horrid and I’ll be switching providers.
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Steven Jones
(@StevenNT) reported
@virginmedia Service was restored in the early hours of the morning so all ok now
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John Cutler
(@Cutler69) reported
@virginmedia The issue I have is that it's going on and off all the time (since i joined you) it's back working again now, but for the past 3 hours (just today), it keeps going off and it's doing my nut in and I'm now waiting for it to go off again as that's what he keeps doing
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Sara Elizabeth Dill
(@_SEDill) reported
@virginmedia No. Just every day for the last almost two weeks “service issue” or “we know there’s a problem”. I already wasted time on the phone and website and app. Your team refuses to help or fix this and I should not pay money but not get internet.
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JSK Landscapes
(@JSK_Landscapes) reported
@virginmedia our internet connection has been near enough non existent the last 3/4 days. we've reset the router and still no luck. Please can you help as our smart meter isn't managing to even pick up the WiFi as it's so weak.
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Georgina Pooley
(@georgina_pooley) reported
@virginmedia still waiting a call back from virgin media, about the damage caused to my car when they installed my services. Been waiting since December! Poor customer service!
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thingymajig blue tick thing bcause i know its me
(@sparry71) reported
@virginmedia #virginmedia #happyplace #virginred I wish could find a woman that goes down as much as you.
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kat taylor
(@kattaylor52) reported
@virginmedia please get management to contact me, your customer service is beyond painful. Been trying to talk to someone for 2 days now and just get passed from one department to the next via WhatsApp
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Sara Elizabeth Dill
(@_SEDill) reported
@virginmedia They refused to help. Horrid internet access for months and last week has been daily problems for hours. More of “just keep waiting” rather then sending a tech. Extremely rude. Will be cancelling service.