Virgin Media Outage Report in Cosham, Portsmouth, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cosham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cosham, Portsmouth, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cowes, Havant, Cosham, Petersfield and Emsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cosham, England
Latest outage, problems and issue reports in Cosham and nearby locations:
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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theresa hall
(@theresa241) reported
from
Havant, England
So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Mark Tillison
(@Tillison) reported
from
Waterlooville, England
@southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee McCusker
(@LeeMcCusker) reported
@virginmedia Mishandled complaints, inaccurate billing, sales reps that lie to you to get you to sign up and now call handlers just putting the phone down on you after being in the queue for an hour.
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MattBrookes
(@MattBrookes3) reported
@afneil I once tried to cancel a virgin media account and ended up calling in the hostage negotiators.
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Paul Sutton
(@paulsutton50) reported
@virginmedia I already have and your company line is that you don't guarantee WiFi signal which is what makes this advert so galling.. #fastercloser
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KING
(@KING65441395) reported
@virginmedia No NOTHING THIS SHOWS HOW SHOCKING THE SERVICE IS
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george prince
(@baldfella49) reported
@virginmedia @SianHazlewood Your engineers done nothing to improve my issues, best thing I done was dropping Virgin.
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Darren Cox
(@LordDarrenCox) reported
@virginmedia BROADBAND NOT WORKING Virgin: We can make it work if you pay more Me: NO!We pay more than enough. It needs to work properly or stop charging us for it! Virgin: Oh OK let me put you through to my mate who you won't understand, BTW he only sells mobiles. #pointless
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Shaun
(@shaun___97) reported
@virginmedia Is there anything you can do in order for the complaint team to call me I spent a hour and half on hold to them just for the line to go dead
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Ash Moreau
(@ashmoreau) reported
@virginmedia Any chance of you not putting the phone down on me 3 times when trying to get through to your customer service department? Can somebody contact me please.
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Rob Fairweather 💙
(@rf2964) reported
@virginmedia Why can't Customer Services sort it out? It's extremely difficult to contact anyone and very frustrating. We pay our money every month & expect to get what we pay for. I shouldn't have to go on Forums to resolve issues with service. We must've called CS 100 times!
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Ryan Cain
(@RyanCain89) reported
@mittonn @virginmedia Hello Dale, we’re sorry to hear you’re having these technical issues, have you tried turning it off and on again?