Virgin Media

Virgin Media Outage Report in Cosham, Portsmouth, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cosham come from postal codes PO6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cosham, Portsmouth, England 12/11/2024 04:25

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cosham, Portsmouth, England

The most recent Virgin Media outage reports came from the following cities: Waterlooville, Fareham, Portsmouth, Havant, Eastleigh, Cosham and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaterlooville TV
United KingdomWaterlooville Total Blackout
United KingdomFareham Internet
United KingdomPortsmouth Wi-fi
United KingdomFareham TV
United KingdomPortsmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cosham, England

Latest outage, problems and issue reports in Cosham and nearby locations:

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • JamessKing James King (@JamessKing) reported from Havant, England

    Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3

  • JamessKing James King (@JamessKing) reported from Havant, England

    @virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

  • ChasCowell Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔

  • vegancupcakesuk Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England

    @lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia

  • ChasCowell Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia Still slow

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you

  • Theknibbler James Knibbs (@Theknibbler) reported from Portsmouth, England

    @virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • KpRoebuck Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • Peter_Mac_ Peter Mac🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇪🇺 (@Peter_Mac_) reported from Portsmouth, England

    @virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint

  • konrkonrkonr konr🌱-🎙DAM EP 4 SOON (@konrkonrkonr) reported

    Man **** virgin media outages (do not respond to this tweet, employee of virgin media)

  • LDonald101 L.i.am (@LDonald101) reported

    @uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!

  • ScuzzedFanKyra Scuzzed hypeman (@ScuzzedFanKyra) reported

    @virginmedia fix my Internet thanks

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.

  • haq_suleman Suleman Haq (@haq_suleman) reported

    @virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.

  • KimBaker19 Kim Yates (@KimBaker19) reported

    @virginmedia internet down AGAIN in TF7! What’s going on??

  • CraigJMackenzie Craig Carrera (@CraigJMackenzie) reported

    @virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago