Virgin Media Outage Report in Hill Head, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Havant, Waterlooville, Fareham, Eastleigh and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Spencer
(@JohnSpencerTV) reported
So if you can get through to virginmedia on the phone the leave guy will say after a mess about sure I'll sort the leave out, then you get a letter claiming it was a complaint, which har har if you can't through to them in 28 days will be dropped as no problem...
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Paul Furse
(@Fursey79) reported
@virginmedia The technician told me that it’s pointless buying a booster if your wi fi is not working properly??
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Lisa Wilson
(@lisawil) reported
@virginmedia hi, I requested a return kit to trade in my old phone but have not yet received it and it has been over a week now. I don’t want the value to go down because I haven’t returned it in time, please help.
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Craigo
(@_craigo) reported
@virginmedia Yes I’ve ran the tests. Sometimes says it’s fine. Sometimes says there’s an issue.
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michelle quinn
(@michqui) reported
@virginmedia Hi it’s still very up and down and very slow apparently a network fault in area and this this the fourth day plus my ongoing fault over last 3 weeks. I called today to make a complaint and I have given 30 days notice to disconnect however my service has still a fault
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Chirag Desai
(@chigzdesai) reported
Absolutely pathetic and disgraceful broadband service from @virginmedia !!!! Constantly cutting out and shocking speed!!
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia Two issues I cannot log into my hub to change the security as I am being nagged to do and I am waiting and waiting for a booster for my music room
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Paul Freemantle
(@pdf1978) reported
@virginmedia been on hold again after speaking to two different people. Nearly 2 hours and still no one can help me reduce my services ffs. #shitservice
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Zubair Sharif
(@bluemoonjedi) reported
No Black Friday deals for existing customers @virginmedia ? Just been on the phone to your CS for over an hour to be told call back when contract ends in 4 weeks. Really bad CS. @MoneyTelegraph #BlackFriday
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The Unknown
(@TheUnknown_real) reported
@virginmedia Only if you can get me a even cheaper deal than what I'm on now, for a loyal customer of 15 years...