Virgin Media Outage Report in Hill Head, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Fareham, Cowes, Havant and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia We had an issue in our area & neighbours were having similar problems, they sent out a technician to sort the issue Wednesday at 6pm then it said it was fixed now it says it working but my router is sat on a yellow light.
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Caroline
(@cazzyb1979) reported
from
Waterlooville, England
@virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia That ther was an issue in our area & a technician was being sent out last Wednesday.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Finola Sloyan
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Sent a “Hit” to it worked for 2 minutes & is now dead again. Still no issue in our area?
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Done all of the above, other neighbours are having the same issue. It is working now but will stop working in a minute, I am currently WFH & this is causing issues with my work & the connection will drop out.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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James Saunders
(@jameslsaunders) reported
from
Portsmouth, England
@virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Suzanne Bamborough
(@SBamborough) reported
from
Portsmouth, England
No WiFi all day - and still no service! What’s going on @virginmedia ?!? postcode: PO4, Southsea
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia Okay, I know there are loads of people having the same issue, please it’s lockdown we are all struggling as it sort it . I’ve never had an issues with virgin before
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia Broadband is so slow this morning in Portsmouth again!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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JayJaySZN
(@JayJaySZN) reported
from
Portsmouth, England
@virginmedia The thing that confuses me is like now it is working fine, but I don’t have the gaurentee or reassurance that it will stay up so I put of completing big tsk at work. Then in the evening it totally dies. I am on hold as we speak. Hold music isn’t to bad to be fair.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig paterson
(@craigpaterson93) reported
@virginmedia Constant dropping out of internet connection. Usually drops out every hour or so. It’s not WiFi signal in the house as devices stay connected with full signal.
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chris sampson
(@Chrissa75) reported
@virginmedia - Are there any issues in the TW11 area? - broadband has gone from 218mbps to about 20mbps
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shivam patel
(@QprShivvy) reported
@virginmedia 1) sort out my service. 2) block 1 fruad number that keeps calling me that your team didn't do after a hour on call. 3) fix Internet width and connection. 4) refund for previous year and this year when your service was down. 5)TV service maybe due to broadband. 6)cost of package
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Rob Catlin
(@robcatsurrey) reported
@virginmedia No, unfortunately not. I’m told there’s no problem with the line and to restart the router. The automated system then hangs up. I have spoken with you in the past as only get around 3 to 16mbps when my contract is for 100mbps+.
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The Gooner4Life
(@TheGooner4life) reported
Any chance of some help @virginmedia your online support is terrible, need some help with an old email address.
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Stacey Oliver
(@StaceyO25498074) reported
@virginmedia I have never experienced such poor service from a company! How do you not have a complaints department!! I will be going to CISAS!
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juan
(@_L1keClockwork) reported
Call me virgin media cos I’ll go down on you at the most inconvenient of times 😎
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Jack Hardiker
(@jackhardiker) reported
When I finally got through to @virginmedia, the voice at the end of the line was having a private conversation about how bad their day had been. I had to hang up before it got too personal.
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Gavin-a-laugh
(@Taz02362453) reported
@virginmedia Your customer service is a joke, l cancelled all my services in august last year and I’m still awaiting partial refund. If l was owe virgin money I’d have been hounded for the money. Get your act together and people be warned the service is crap 💩😡
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Danny 🇧🇩
(@MrDNA007) reported
@virginmedia Could you please help with your terrible Wi-Fi? I called with problems, I received a new router and it’s more faulty than the old one! Connection randomly cuts out, I regularly encounter buffering when streaming and I don’t get anywhere near the 200mbps I pay for!