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Virgin Media outages and service status in Hill Head, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Hill Head, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 11, 10:35 PM GMT+1.
  • 63% Internet (63%)
  • 16% TV (16%)
  • 13% Wi-fi (13%)
  • 9% Phone (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hill Head, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Gosport, Southampton, Yarmouth, Cowes, and Havant.

CityProblem TypeReport Time
Portsmouth Internet 10 hours ago
Waterlooville TV 3 days ago
Fareham Internet 6 days ago
Waterlooville TV 7 days ago
Gosport Internet 7 days ago
Portsmouth Internet 9 days ago

Nearby cities with recent reports

Waterlooville

2 recent signals

3 days ago
Portsmouth

1 recent signals

10 hours ago
Fareham

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

  • Jack_Deyes
    Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • mayonnaise65
    Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x

  • Lou_LouFML
    LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • captjabba
    jason bundy (@captjabba) reported from Havant, England

    Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

  • edinnature
    Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • 00snook
    Snooky100 (@00snook) reported from Portsmouth, England

    Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

  • Macsaint99
    Mark Cook (@Macsaint99) reported from Southampton, England

    @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

  • vinnie_davis
    Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.

  • obcans
    mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • clifhard
    Cliff Emmans 💙 (@clifhard) reported from Portsmouth, England

    @virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡

  • davidmale123
    David Male (@davidmale123) reported from Portsmouth, England

    @virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!

  • ghm67
    G 67 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area

  • RobNeedhamFR
    Rob N (@RobNeedhamFR) reported from Havant, England

    @virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!

  • vetlocksmith
    Veteran Locksmiths (@vetlocksmith) reported from Fareham, England

    @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

  • sloany1976
    Nick Sloan (@sloany1976) reported

    @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

  • TheBernie1967
    Bernie Hynes (@TheBernie1967) reported

    @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

  • CNeto97
    Cal (@CNeto97) reported

    @virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

  • dononerigby
    Riggers (@dononerigby) reported

    @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

  • JJRussell95
    Joshy R 🌒 (@JJRussell95) reported

    @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV