Virgin Media Outage Report in Hill Head, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Havant, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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Andrew Garnham
(@garnham_andrew) reported
from
Gosport, England
Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia
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Simon Ashenden
(@sashenden) reported
from
Waterlooville, England
Oh looks like the issue with virgin media you’re already investigating. Probably why my Smart lights are having problems too
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Louise Morton
(@Louisejmorton16) reported
from
South Hayling, England
@virginmedia you have missed your own KPI of contacting me about my complaint. Such poor service, new customer regretting joining you
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maarten Dreyer
(@DreyerMaarten) reported
@virginmedia Hi! No, the WiFi signal itself is OK. The Internet simply drops on it. The actual WiFi signal does not go down in this case. I understand 5ghz does not go through walls as well. It's like it is losing its IP lease from the router or something. Thanks!
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Michelle
(@mummychelle) reported
@virginmedia As this is ongoing issue I've used this before and left a message prior to the text service, no online chat was available. Also I tried the other options within this link (it's been suggested before). FYI my connect app won't allow me to check for blackspots or order boosters
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Wayne Gannon
(@gingergannon) reported
@virginmedia Engineers been today fitted 2 new connection plugs and still the same problem. Pile of ****.
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r i a n n e ☆
(@RianneBradbury) reported
@virginmedia So I’ve contacted the number via text service, as you suggested and they are next to useless and have said I have to phone to cancel my TV service. So I am on hold AGAIN for the 5th hour today. This is beyond a joke now. I just want to cancel my out of contract TV package!!
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Peter Nolan
(@peterjnola) reported
@virginmedia Yeah. After receiving response to complaint that didn’t address anything. It wasn’t confirmed that I would get deadlock just that it was noted and would be escalated
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David Richards
(@WelshLFCWarrior) reported
I have come to the conclusion that @virginmedia customer service is crap after only being a customer for one week!
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Bailey
(@Bayyfish) reported
@virginmedia Says no known issues. Our router says there is internet, but all our devices say no internet connection. We've reset the hub multiple times. Had a similar issue earlier this week.
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Dan 🏴
(@danieljaws93) reported
@VodafoneUK Yeah that's the disappointing thing, the deal CPW were offering was significantly cheaper than this for the Neo, let alone the lite. I'll keep an eye out anyway as the customer service I've had from @virginmedia has been disgraceful. So I'll keep my eyes peeled.
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Red Devil FC 🔰 🔰 🔰 🔰 🔰
(@ScholesySociety) reported
@virginmedia @YodelOnline some joke service. Waited 2 days for router & box & still not here & not even a phone call so in fairness I doubt you’ll reply kmt
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Zach
(@ZachTravelBlog) reported
@virginmedia my hub was suppose to arrive today but hasn’t , this is unacceptable as I have work tomorrow and you had weeks to sort this ! Where is your customer service ?