Virgin Media Outage Report in Hill Head, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Havant, Gosport, Southampton, Fareham, Portsmouth and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Havant |
Internet | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Havant |
TV | |
| Southampton |
Internet | |
| Fareham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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hagar 🇬🇧
(@dave12015) reported
from
Havant, England
Could @HouseofCommons stand away from @KayBurley #OFCOM complaint I won't watch this woman and Virgin Media look more attractive as days go by. It's not a @skynews thing now. It's #Sky thing now for rubber stamping these arrogant bias presenters. @adamboultonSKY too!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia That doesn't help. The internet is working fine. It's the TV
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
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Louise Morton
(@Louisejmorton16) reported
from
South Hayling, England
@virginmedia you have missed your own KPI of contacting me about my complaint. Such poor service, new customer regretting joining you
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Louise Ellis
(@natalieblade) reported
@virginmedia It just says We have identified the problem and an engineer is on their way. Just so odd that it went off exactly the same time yesterday 🤷🙄
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia Yesterday, like every day. Told us to wait another 26 days. Issues started in November. How long are we meant to have poor internet for? Like seriously?? We just need to know when it will end.
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Neil
(@Daybrookexile) reported
@virginmedia Complete fail. You now want us to change phone number which I won’t do. How is it possible that you can’t just add unlimited text to the plan. Surely this is within your capacity.
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Bob Condick
(@Justonebob) reported
@virginmedia so I've tried to cancel for 2 weeks now and you won't answer the phone, not in contract so just going to cancel direct debt, that cool?
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia No per usual it says there is no issue. Been there done that already. I've explained this multiple times on the phone. My local area has been having poor internet for a month due to upgrades. My question to you is when is the update due to end?
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Janblast📣
(@janblastmcfc) reported
Thanks @virginmedia I’ve only missed 20 minutes of this @MCFC game as the WiFi keeps dropping out. Good job I don’t pay you or @NOWTV collectively £101 a month for this terrible service. Oh wait 🤔
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W
(@triumphww) reported
**** virgin media x1000000 worst broadband in the whole of the UK
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Andrew Burke
(@apburke) reported
@virginmedia your customer service is the worst. my 83 year old mother in law can't receive calls and your team don't get back to me when they say they will. She is very vulnerable and you don't seem to care. Please fix her problem. #poorcustomerservice
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Gunnerbegreat!
(@shaunsen67) reported
@virginmedia Yes, still same issue. We can’t access GTA online either as we said before and the social club website and gta online are the only things we can’t access
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Rocky Boxer Junior - MMA
(@boxer_junior) reported
@virginmedia ZR as I said poor customer service. You win. I did not want the virgin tv fixed as it’s rubbish and I can live without it. You’ve bored me to death. The internet coming into my home is poor. I’ll carry on paying for the internet that doesn’t work. Don’t bother answering.