Virgin Media Outage Report in Hill Head, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Southampton, Fareham, Havant, Eastleigh, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Internet | |
| Waterlooville |
||
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Wi-fi | |
| Fareham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
@virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
-
kelly yaxley
(@saintned09) reported
from
Totton and Eling, England
@virginmedia Our WiFi is rubbish have to keep using my 4G when you run tests it always says good signal everything just keeps buffering all the time. Getting fed up with it now!!! 😡😡
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media your staff are so rude hanging up phone.
-
Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media is rubbish signal in Southampton today.
-
stuartchalk
(@stuartchalk) reported
from
Waterlooville, England
@virginmedia The worse customer service company by a country mile shocking 👺
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
-
Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
-
Michael Palmer
(@MikeyPalmer) reported
from
Southampton, England
My @virginmedia fibre down again, second time this week. Time to look for a new provider and save some ££ in the process.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
-
Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
-
pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
zach close
(@Zachclose2000) reported
You going to get what ******* coming to you ******* ********* and when you do it going to be ******* funny and if you really don't get off your ******* *** you getting ******* reported again @virginmedia and don't start with the same crap that you always say every time
-
Jeegar
(@Jeegar_S) reported
@virginmedia Your automated system told me there were issues. No fix date has been provided, and yet somehow you guys are charging me full price?
-
Vikram Kumar
(@VikramK44927115) reported
@virginmedia on the website they can’t help out
-
Kate Crisp
(@kec1964) reported
@virginmedia I’ve done that and it just tells me to factory reset the router but I’ve done that before and still the connection is shocking. I don’t want to continue paying stupid money every month for something that isn’t fit for purpose.
-
Robbie
(@RobbieJCampbell) reported
@virginmedia I cannot believe how bad your customer service is. Your agents have cut me off 3 times today, because they are not skilled to resolve a basic technical issue. Been a customer for 17 years.
-
Vikram Kumar
(@VikramK44927115) reported
@virginmedia Moving house and you can’t provide the service there now for termination I don’t want I have to pay for that
-
Gordon J Mackay
(@GordonJMackay1) reported
@virginmedia I assume this is the Twitter equivalent of what you do on the phones. Pretend to be interested in resolving the complaint then place you on hold for 20 mins then cut the call. Thanks for your support Virgin media. Simply strengthens my case with Ombudsman.
-
JDscrubs
(@jdscrubs27) reported
@virginmedia Can be booked to help with the installation?
-
JonnyyCG
(@hereisjonnyy) reported
@WajaTheHAT @virginmedia internet gone down too? cuz same
-
Benjamin Cohen
(@benjamincohen) reported
@virginmedia I’ve got through today and spoke to four people who passed me between each other and then on one pass the line went dead. I was promised a call back on Thursday by ‘Brian’ that never happened