Virgin Media

Virgin Media Outage Report in Hill Head, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hill Head, Hampshire, England 04/02/2025 06:45

April 02: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hill Head, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Waterlooville, Fareham, Cosham and Havant.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomGosport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Am having problems with virgin media fake account to.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Says no signal for virgin media tv

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.

  • MikeyPalmer Michael Palmer (@MikeyPalmer) reported from Southampton, England

    My @virginmedia fibre down again, second time this week. Time to look for a new provider and save some ££ in the process.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Anyone else having problems with virgin media in Southampton.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Same and I had internet issues and two days no virgin media tv.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media still not fixed problems but yet happy to take your money lol.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Lots of complaints on here recently about bad poor service of virgin media.

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    @virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better

  • pompeyaj1 pompey 257 (@pompeyaj1) reported from Portsmouth, England

    More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey

  • saintned09 kelly yaxley (@saintned09) reported from Totton and Eling, England

    @virginmedia Our WiFi is rubbish have to keep using my 4G when you run tests it always says good signal everything just keeps buffering all the time. Getting fed up with it now!!! 😡😡

  • Thestrokeguy Gareth (@Thestrokeguy) reported from Southampton, England

    @virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media your staff are so rude hanging up phone.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media I won't pay my bill until you fix issues ok.

  • namugriff Namu Griff (@namugriff) reported from Fareham, England

    And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Blimey thought BT were bad . But turns out Virgin media customers service worst.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    @virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia has to be the worst WiFi I’ve ever had

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KenGoodwinITV Ken Goodwin (@KenGoodwinITV) reported

    @virginmedia Yes the fault is listen but there’s never a reason given.

  • myzones tasha (@myzones) reported

    @virginmedia No fix time

  • DebbieDht Debbie Travers (@DebbieDht) reported

    @virgin media, it has now been almost two weeks and still broadband is not fixed in our area . . . can you advise why? very poor customer management .

  • myzones tasha (@myzones) reported

    @virginmedia Tv down internet down

  • KarinaChilton Karina Chilton (@KarinaChilton) reported

    @leonagraham @virginmedia Best one was last week when workmen cut through our UFO cable (not Virgin). Lady on the tech help desk still insisted she needed to check my line speed before proceeding! The cable was in two pieces, she sounded surprised when it came back as zero! 🤔🤨

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    @virginmedia how many times will you **** up my wifi. I want to leave I’ve had enough.

  • JohnKingscott John Kingscott (@JohnKingscott) reported

    @virginmedia Countdown to fix being pushed back to 1600hrs in 3...2.... (day 3)

  • Nickynockyno Nicola Cheeseman (@Nickynockyno) reported

    @virginmedia I need to speak to a human help! Going round in circles on your website and live chat and phone …

  • iammisswilliams iammisswilliams (@iammisswilliams) reported

    How are people mean to work from home without wifi @virginmedia?! This should be a part of my get out clause cause there’s no way I’m paying £240 to leave when I’m not getting the service I’m paying for.

  • subhie Subhakant (@subhie) reported

    @virginmedia I just called customer support and the engineer is scheduled to come today later . It been going on for more than 1 months now. I am thinking of approaching ofcom. I am quite frustrated.