Virgin Media outages and service status in Hill Head, England

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hill Head, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Waterlooville, Portsmouth, Gosport, Havant, Fareham, Gosport District, and Yarmouth.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Waterlooville	Internet	1 day ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 11 seconds ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported 1 minute ago from Havant, England

  @virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 7 minutes ago from Portsmouth, England

  @virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!

• 
  Rob N (@RobNeedhamFR) reported 8 minutes ago from Havant, England

  @virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!

• 
  Steve (@SteveWasteney) reported 13 minutes ago from Netley, England

  @virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 14 minutes ago from Portsmouth, England

  @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

• 
  Ryan Stanikk 📸 (@reyewon) reported 15 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 20 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 23 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 36 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Ben Goodwin (@bengood82788338) reported 41 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Snooky100 (@00snook) reported 43 minutes ago from Portsmouth, England

  Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

• 
  Veteran Locksmiths (@vetlocksmith) reported 45 minutes ago from Fareham, England

  @virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!

• 
  Mike Cook (@utarg) reported 49 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

• 
  Jeff Otton (@Jeff_Otton) reported 52 minutes ago from Portsmouth, England

  @virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales

• 
  Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported 53 minutes ago from Gosport, England

  @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 53 minutes ago from Southampton, England

  So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

• 
  Giganet (@GiganetUK) reported 53 minutes ago from Portsmouth, England

  @MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.

• 
  michael stanley (@mikeyboystanley) reported 58 minutes ago from Portsmouth, England

  @virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.

• 
  Stephen groom (@edinnature) reported 59 minutes ago from Southampton, England

  @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Leo (@Benleo) reported 3 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Jennifer Arcuri (@Jenniferarcuri) reported 6 minutes ago

  @Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.

• 
  Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported 7 minutes ago

  @Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!

• 
  Shaun (@shauny67) reported 9 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  Leon Spight (@leonspight) reported 13 minutes ago

  @Benleo Slim consolation however I’ve been a VirginMedia customer for 20+ years and other than a blip back in 2019 due to no fault of VM the service has been fantastic. But this isn’t good enough, come on @virginmedia do better

• 
  stepHen (@UTLR1888) reported 14 minutes ago

  @virginmedia Do you require any further help?

• 
  G Turnbull (@GaryTurnbull9) reported 18 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  EyeballKidd 4 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Eyeballkidd4) reported 20 minutes ago

  @Benleo @virginmedia Give your custom to someone else. That is what I do when I'm not happy with the service I'm expected to pay for.

• 
  Marttech Solutions (@MarttechSol) reported 21 minutes ago

  We have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.

• 
  VeeBee (@VeeBee1001) reported 22 minutes ago

  @mark_wootten Virgin Media would like a word. I was paying over £100 / mth for broadband and **** telly - no movie channels or Sky sports. Took the leap and switched Internet (£32/mth) and use free view only now. I don't miss a thing from Virgin.