Virgin Media Outage Report in Hill Head, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Southampton and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Fareham |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damien.
(@dcb72) reported
am not best pleased with @virginmedia in the uk. we told them my mum had passed and needed to pass the account as it was to my dad. they then told us this was possible but there would be a larger bill to cover the use of service from mam to dad. this isn't acceptable
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Urenna
(@simplyure) reported
It has truly been a very frustrating 5 hours on the phone with @virginmedia customer service and I'm so glad I am cancelling this account. Good riddance.
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Tricia 💙
(@LawTRICIA) reported
@virginmedia I got a new hub a month ago and an ‘upgraded’ speed! Im paying for a non existent service and now tied in again.
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Chris Loco
(@ChrisLoco_) reported
@virginmedia Ok trying now, will come back to you in half an hour. I’ve thought the issue has been the hub for a while, I’ve offered to even buy a Hub 4 from your customer services but it seems like no one will let me lol
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LAllen
(@leegarryallen) reported
@virginmedia Yes, area outage again! Sunday - Thursday last week and now Tuesday and we're off again. Compensation kicks in after 48 hours yet I'm now in day 6 of service loss in 10 days. It's just not on.
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Chris Loco
(@ChrisLoco_) reported
@virginmedia Hey. It feels very warm yes. It was offline for a while last week while I was away as our Ring devices were offline. This is after months of intermittent service and back & forth
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Alex S
(@Alexand95906231) reported
@virginmedia , what a joke, 3 hours and no response from your online support to do a simple house move application.(this is the 2nd attempt after the failure to process it last week) Maybe should just switch ISP to @SkyMediaUK
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Kay Howcroft
(@HowcroftKay) reported
@virginmedia When will this outage be fixed
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Giedre Clarke
(@zemuogele83) reported
@virginmedia Numerous times. Last time few days ago. You are saying no issues with signal coming to router. But WiFi keeps dropping out numerous times a day. You said that you can't guarantee WiFi signal strength due to walls etc. However my router is right next to me..
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Ben
(@kitchentowel) reported
@virginmedia I've spent several days trying to tell you I'm moving. Called, tried on website, WhatsApp. I've cancelled my direct debit and you're not getting another penny out of me as I have no time to continue to try to get you to move or cancel my services. Had enough.