Virgin Media

Virgin Media Outage Report in Hill Head, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hill Head, Hampshire, England 08/07/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hill Head, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Waterlooville, Havant, Gosport and South Hayling.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomFareham Internet
United KingdomPortsmouth Wi-fi
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.

  • SolentNHSTrust Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • Tillison Mark Tillison (@Tillison) reported from Waterlooville, England

    @southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MountArmy Champions Of Europe 🏆🇵🇰🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MountArmy) reported

    @virginmedia why aren’t my GIFS and videos not working on Twitter 😡

  • PaulaJHowarth Paula Howarth (@PaulaJHowarth) reported

    @virginmedia #virginmedia so, no engineer till Thursday because they won’t employ and pay the people they need to fix the problem! And, to top it off they’re going to charge ME for disconnecting because I obviously want to go to another provider! Court it is!

  • themightyrb rb (@themightyrb) reported

    @virginmedia sort this content is not available issue, it’s been going on for days now

  • DeanLester DeoExilesCOYS77 (@DeanLester) reported

    @virginmedia 100% worst broadband provider can't wait till contract is up so can change

  • WycherleyDarren Darren Wycherley (@WycherleyDarren) reported

    @virginmedia Hey again @virginmedia As i suspected. I posted my complaint where you told me to, and no one from Virgin interested. Lots of helpful advice from customers, but no help. This is easily the worst ive ever been treated by a company.

  • leosdaya karina 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇷 (@leosdaya) reported

    @virginmedia Hello, I did that and it’s still not working. I don’t have a virgin phone contract. I am only contracted for broadband. When will it get fixed? It’s ruining my experience on this app.

  • CelticDylan9 Davie O'Brien (@CelticDylan9) reported

    @virginmedia Have already answered this to say that the parental control has been checked and isnt an issue.

  • RoseMullarkey rose mullarkey (@RoseMullarkey) reported

    @virginmedia One of the endless online chats identified that I needed an updated modem and said to ring the 150. However when I spoke to various people yesterday they were all adamant that my internet was either fine or that they had resolved the problem.

  • WilkinsonJamesD James Wilkinson (@WilkinsonJamesD) reported

    @zx_spectrum_30 Woah, getting to space is way, way easier than trying to cancel or complain to @virginmedia

  • MatthewW191 Matthew Wright (@MatthewW191) reported

    Once again @virginmedia has gone down. It's becoming an utter joke.