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Virgin Media outages and service status in Hill Head, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Hill Head, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 2, 11:04 AM GMT+1.
  • 57% Internet (57%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hill Head, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill Head, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hill Head, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Havant, Portsmouth, Waterlooville, Gosport District, Fareham, Yarmouth, and Cowes.

CityProblem TypeReport Time
Gosport Internet 1 hour ago
Southampton Wi-fi 13 hours ago
Havant Wi-fi 17 hours ago
Portsmouth E-mail 2 days ago
Southampton Internet 5 days ago
Southampton Wi-fi 8 days ago

Nearby cities with recent reports

Southampton

2 recent signals

13 hours ago
Gosport

1 recent signals

1 hour ago
Havant

1 recent signals

17 hours ago
Portsmouth

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hill Head, England

Latest outage, problems and issue reports in Hill Head and nearby locations:

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • SteveWasteney
    Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • unhippyman
    Pete (@unhippyman) reported from Portsmouth, England

    Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!

  • Macsaint99
    Mark Cook (@Macsaint99) reported from Southampton, England

    @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Whiteley, England

    @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

  • edinnature
    Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • Brooke_Smedley
    Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England

    . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

  • Vdweller
    Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England

    @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

  • komal_helyer
    Komal Helyer (@komal_helyer) reported from Waterlooville, England

    Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...

  • Ben78Ben
    Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband and tv is down in the PO9 area, please do better happens way too often

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

  • maltman100
    karl davies (@maltman100) reported from Portsmouth, England

    @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!

  • WebbTowers
    Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • AndrewByng
    Andrew Byng (@AndrewByng) reported from Waterlooville, England

    @virginmedia why is my internet not working PO6 postcode

  • MikeWalker2012
    Mike Walker (@MikeWalker2012) reported from Fareham, England

    @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

  • mikeyboystanley
    michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.

  • Waspsoton
    the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OldSkoolGeek71
    Pauly (@OldSkoolGeek71) reported

    Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    Day EIGHT of my complete broadband outage with @virginmedia 😡 However there IS hope. Today an engineer from them is supposed to be arriving-so trying to be positive What a complete nightmare of an experience this has been, so I'm REALLY hoping this will be the turning point🤞

  • socialshazza
    ✫ Sharon Bellamy 🦖 (@socialshazza) reported

    O @vmbusiness how can it be when my order was placed in January my rescheduled install date isn't until the middle of May? I am going to be without connection for over 2 weeks .. the original plan was to have a week cross over of my service - why do i pay for business ?? (1 of 2)

  • ashlet87
    Joshua Oliver (@ashlet87) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • The_Broski_Boot
    AJ (@The_Broski_Boot) reported

    @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

  • 2cakesdakes
    twocakesdakes (@2cakesdakes) reported

    @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

  • debbsno1
    LovelifeLoveLowe (@debbsno1) reported

    @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

  • ldp17470
    LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported

    @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

  • bish_limbu
    Bish Limbu (@bish_limbu) reported

    Thank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!

  • COhanians
    Chris Ohanians (@COhanians) reported

    @virginmedia Your message button is not working. Just resets the x page over and over