Virgin Media outages and service status in Eastleigh, England

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eastleigh, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Fareham, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	2 hours ago
Southampton	Internet	9 hours ago
Southampton	Wi-fi	1 day ago
Gosport	Wi-fi	2 days ago
Portsmouth	Total Blackout	2 days ago
Portsmouth	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 13 seconds ago from Portsmouth, England

  @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

• 
  Sarah-Jane Finch (@formula1girl) reported 1 minute ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Luke Martin (@lukemartin243) reported 10 minutes ago from Portsmouth, England

  @virginmedia This is really poor for a large company to have such issues… when will it be back up and running?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Sarah-Jane Finch (@formula1girl) reported 17 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 26 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Sarah-Jane Finch (@formula1girl) reported 31 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Nicola Foster (@mayonnaise65) reported 31 minutes ago from Portsmouth, England

  @JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 31 minutes ago from Romsey, England

  @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

• 
  Snooky100 (@00snook) reported 32 minutes ago from Portsmouth, England

  Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

• 
  Nicola Foster (@mayonnaise65) reported 39 minutes ago from Portsmouth, England

  @virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!

• 
  Ashley Mason (@masonicus) reported 43 minutes ago from Portsmouth, England

  @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 43 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Sarah-Jane Finch (@formula1girl) reported 44 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Ben Goodwin (@bengood82788338) reported 45 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 50 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 53 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Graham Scambler pics (@_GSPhotography) reported 54 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 54 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  chris (@crumblechris) reported 60 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cookie (@chrissincl29564) reported 4 minutes ago

  @virginmedia Hi, I have done. Someone said they would call me back then didn’t as your colleague said he couldn’t find a good deal for me… great customer service. You also then tied me into a new contract when I moved home. @Ofcom would be interested im sure Please let me know deals for me

• 
  Doire Sheridan (@DoireSheridan) reported 7 minutes ago

  @Rugby_Scoop @virginmedia Ireland Derangement Syndrome on full display. Pointing out that a shoulder to the head, where the arm was pre-tucked, should have been a red card, and that slapping the ball down when there was a 2 vs 1 on the outside, should not send a grown-*** man into a fit of hysterics.

• 
  manco1706@yahoo.co.uk (@manco1706yahoo1) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Good luck trying to cancel the contract. Virgin media have been fined for not letting people leave.

• 
  Oliver Black (@OJBlack) reported 7 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

• 
  Michelle L-Jones (@maatmouse) reported 10 minutes ago

  @Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service

• 
  Scott Ivell (@scott_ivell) reported 11 minutes ago

  @virginmedia Hi. We have no phone service at home. Service status shows no issues. when i call home from mobile says 'not been possible to connect you' so it's not our handsets - can you diagnose please

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 13 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  Alex (@AJ01991) reported 13 minutes ago

  @Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 14 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Top Cat (@SpinCat1) reported 21 minutes ago

  @nel_andrie @virginmedia You’re right. A communications company that has a huge problem communicating!! 🤬