Virgin Media Outage Report in Eastleigh, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Fareham, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia someone needs to contact me, your customer service is beyond atrocious!!
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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Andrew Garnham
(@garnham_andrew) reported
from
Gosport, England
Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Sam
(@Good_Godders) reported
@virginmedia Nearly 3 hours and still no reply on Text service
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Tom
(@tdrumnbass) reported
@virginmedia I'm a new customer, and looking for a new contract
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Sue Lynch
(@Suelynch6739) reported
@virginmedia Had received no responses from calls despite promises of call backs. I can send all relevant information to get this resolved. I see 3 options - TV delivered. Refund on account for value of TV or we cancel the contract. Please confirm
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nicola rooney
(@nicolarooney15) reported
@virginmedia We are not getting the internet speed that you say we should be getting! My daugher can’t connect to WiFi in her room! The internet cuts on and off I can barely load a web page on my phone! The internet connection is terrible
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Harry.
(@harryg1882) reported
@hopkins_laineyh @virginmedia Could you ask him to give me a call as well please @virginmedia. 3 complaints, countless phone calls and FOUR months later my issues have not been addressed 😡😡😡😡😡
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isolationseperaration
(@isolationseper1) reported
@virginmedia hey i need some help with my broadband i live in London. please help…
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Richard F
(@RichardGField) reported
@virginmedia I never use my land-line for outgoing calls, but I got about 10 people phone me saying that I'd phoned them. This followed a scam attempt a few minutes earlier. I have now disconnected my land-line as it was becoming ridiculous. The calls were coming in quick succession.
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Arlowsky
(@Arlowsky1) reported
@virginmedia I've checked it out few times but it always said no known issues
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Alanna Donaldson
(@alannamadeleine) reported
@virginmedia Is there a problem with the mobile coverage in Great Bedwyn SN8 today? We currently have no reception. I tried to check the service status on your website but couldn't create an account as my bills don't include a 9-digit account no. (it's 10 digits) or an area code.