Virgin Media Outage Report in Eastleigh, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Fareham, Portsmouth and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Fareham |
TV | |
| Southampton |
Total Blackout | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
-
Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
-
Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
-
Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
-
Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
-
James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
-
Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
-
Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
-
Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
-
SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
-
David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
-
Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
-
Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
-
Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
-
Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
-
Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonny Curran
(@Joni_marling) reported
Once again @virginmedia down, wireless and wired connection, impossible to work from home with this poor reliability. worst service ever
-
David Thompson
(@ThompsonOnTap) reported
@virginmedia It said to check all the cable connections etc which I've done and re-ran the test. It now says 'We're investigating an issue in your area'.
-
Victoria Wright PhD
(@thelivingherb) reported
@virginmedia I'm apparently speaking to the pre-installation team now. Been on hold for more than 30 mins. Not convinced they are actually doing anything to solve the issue.
-
David
(@cruisegle) reported
@virginmedia is there an issue in the #Petersfield area? Moved to yourselves a month or so ago after issues with @NOWTV #broadband. Yours is even worse. Drops everyday and for two days I've hardly been able to get on. Work from home. No chance!!!
-
Aidy Hodgkiss
(@AdrianHodgkiss) reported
@virginmedia 48hrs? Right, good to know. Seems a little unreasonable when you pay for a reliable service and you can't use it for an entire working day. Not your fault I know.
-
Kally Kalsi-Steele
(@KallyK18759253) reported
@virginmedia @LutzSchueler complaint ref211021167. Today I had terrible service and lack of support when I called to complain about my service. Poor service that has continued for a long time. Virgin colleague trying to tell me making a complaint won't make a difference. REALLY!
-
shana skeete
(@Gud_stil_2_come) reported
@virginmedia all these calls and u have been o help
-
Di
(@DiCompton) reported
@philwoodford @virginmedia I’m pleased for you. It didn’t work for me unfortunately. I’m certain the server is down as I spent 55 mins with tech support yesterday. Everything worked their end but not mine! Still no joy today. I’m getting beyond frustrated.
-
FMG
(@brillantbean) reported
@virginmedia I will but I feel Virgin needs to not take a late payment from me. All I did was move and @virginmedia complicated the issue by giving me wrong advice to start with and then create a new account that I didn’t want. Maybe they should sort themselves out.
-
Mert Ayanoglu
(@MAYAN0GLU) reported
@virginmedia And this is not the first time, I'm having this problem from time to time since April 2019, the first time I bought your service. It is really annoying paying so much money for a defective service of poor quality.