Virgin Media outages and service status in Eastleigh, England

Problems in the last 24 hours in Eastleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eastleigh, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, and Gosport District.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Phone	6 days ago
Portsmouth	TV	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eastleigh, England

Latest outage, problems and issue reports in Eastleigh and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 seconds ago from Ampfield, England

  @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 10 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  wes knight (@knight37) reported 11 minutes ago from Portsmouth, England

  @noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 15 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 18 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  mark wilson (@obcans) reported 18 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 19 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 21 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 24 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 32 minutes ago from Portsmouth, England

  @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

• 
  soverncomfort 🔴⚪ (@soverncomfort) reported 32 minutes ago from Portsmouth, England

  @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 41 minutes ago from Ampfield, England

  @virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.

• 
  Mike Walker (@MikeWalker2012) reported 42 minutes ago from Fareham, England

  @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

• 
  Sarah-Jane Finch (@formula1girl) reported 46 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  SM (@southnorthener) reported 48 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Nicola Foster (@mayonnaise65) reported 52 minutes ago from Portsmouth, England

  @virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 56 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Ben Goodwin (@bengood82788338) reported 56 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Luke Martin (@lukemartin243) reported 56 minutes ago from Portsmouth, England

  @virginmedia This is really poor for a large company to have such issues… when will it be back up and running?

• 
  Jeff Otton (@Jeff_Otton) reported 57 minutes ago from Portsmouth, England

  @virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@xTHEDROIDx) reported 9 minutes ago

  @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

• 
  Swivel Eyed (@swiveleyed24) reported 9 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  786 (@TS7319) reported 10 minutes ago

  @Benleo @virginmedia Virgin Media couldnt fix my internet broadband after 3 engineer visit and they broke my wardrobe and i switched to EE which is better

• 
  gail hendry (@gail_hendry) reported 10 minutes ago

  @virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you

• 
  Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported 12 minutes ago

  @virginmedia Ive had 5 complaints in with you, 3 have only ever been looked at and all i get is , " we'll make sure things are done differently " yet never are. So no thanks ive had more than enough of your excuses I'll do what Ben is doing and go to the ombudsman. You really are terrible

• 
  Andy Form (@AndyFormUK) reported 16 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  Rob Lawler (@RobLawler840229) reported 16 minutes ago

  @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 17 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  @j0nfuzz.me (@j0nfuzz) reported 20 minutes ago

  @JMRGBY_ @virginmedia Don’t forget to have that reflected in your service charge

• 
  Carrie (@IamCarrieagain) reported 22 minutes ago

  @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.