Virgin Media Outage Report in Eastleigh, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester, Portsmouth, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Winchester |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clare
(@static_prevails) reported
@virginmedia @Tesshan8211 mine down too, please can you advise when it will be back to normal
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Barncroft Luxury Guest House
(@guest_luxury) reported
@virginmedia Just need a number where I can lodge a complaint . I can’t possibly spend anymore time sorting it it’s not even moms fault
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Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia I called again 16 Nov, yet more notes taken. This person confirmed V hadn’t requested my no from Sky until the day after my contract started. Said she’d raise a complaint (ref 16112226). 17 Nov I decided I’d had enough of V and called to cancel - within the cooling off period.
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RubbishgamingTV
(@_RGTV_) reported
@virginmedia problem is i already tried restarting the hub before contacting you days ago
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Victoria anderton
(@Victoriaandert6) reported
@O2 please can you sort out the signal in B37, its been going on for months now. I've tried using WiFi calling (I'm with virgin media as part of my plan) doesn't really work. I keep missing important calls and messages.
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mike
(@mike23002258) reported
@carolin40315891 @virginmedia Caroline, I have the same issues as you and I have just raised with @virginmedia , I have had #virgin360 for three days only; if you don’t mind sharing how did they fix your app issues?
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Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia Said I wanted my service to end on 6 Dec but was told my contract couldn’t end until 17 December. The advisor kept asking me questions, the answers to which should all have been in the notes from my previous calls.
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Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia You failed to port my landline no. Customer services didn’t call back. I cancelled my contract after 7 days but have had to pay activation fee and charges for just over a month. Call centre in SA too noisy to converse. Not enough room for all my grievances.
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CPM
(@matthex001) reported
@virginmedia If there is no satisfactory response received from Virgin by close of buisness 17/01/2023, I will terminate my contract and will be leaving without penalty!
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⚫Stephen Hester
(@stephenhester28) reported
@virginmedia @LoveIsland Why are you spamming this chav garbage on my feed ?