Virgin Media outages and service status in Eastleigh, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Eastleigh, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 11, 7:35 PM GMT+1.
- TV (41%)
- Internet (33%)
- Wi-fi (20%)
- E-mail (2%)
- Total Blackout (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Eastleigh, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Gosport, Hampshire, Fareham, and Gosport District.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 1 hour ago |
|
|
Internet | 10 hours ago |
|
|
Internet | 1 day ago |
|
|
Internet | 2 days ago |
|
|
4 days ago | |
|
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
-
Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
-
Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
-
Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
-
Shannen AE (@sae_dew) reported from Hill Head, England@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
-
chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
-
Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
-
Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
-
Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
-
Ronnie Pickering (@dolb21) reported from Portsmouth, England@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
-
Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
-
Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
-
Steve (@SteveWasteney) reported from Netley, England@virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
-
Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
-
Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
-
Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
-
Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
-
Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
-
Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYou know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
-
Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
-
Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Trevor Gadd (@GaddTrevor) reported@gblondon1 @skytv @virginmedia Wish we had virgin in my area. Sky extortionate fees now, love sports, multi room and boys watch at uni so not really much choice. I believe their Sat contract runs out in a few years so will lose some of the service I currently get so will def leave then
-
JibbaJabba (@Lou_Pole11) reported@gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM
-
𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported@virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!
-
Ania Sowinski (@AniaSowinski) reported@virginmedia @beckykeating97 No we can’t as you are refusing to acknowledge it’s an area issue. It all went down at the exact time an engineer was working on one house in the street. It’s now been 24hours with absolutely NO service
-
Stephen Hampson (@StephenHampson) reported@gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia
-
Legacy Magpie (@PaulDav86486288) reported@gblondon1 @skytv @virginmedia Just wait until you go to renew your contract with virgin , you’ll need to sit down for that conversation
-
pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
Keith (@Keith_Bredrin) reported@gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.
-
Gizëm (@seccadelikbaby) reportedWorking from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia
-
Terry Hughes (@ctidbluemoon) reported@virginmedia have you got a nationwide outage internet dropped in M24 area