Virgin Media Outage Report in Eastleigh, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Green
(@StuartG89565958) reported
Virgin media engineer no show in a 4hr window! Quelle surprise! Virgin are right up there with the very worst in customer service in the UK. Are any of the other broadband/phone/TV suppliers any better?
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HANCOCK
(@HANCXCK) reported
@CapriCavey @virginmedia had this problem in august for 3 months, it got fixed now it’s back :)
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Kerrie 🇬🇧
(@Kerrieball81) reported
@virginmedia I had done this is called 4 times last week and 2 times already this week ago I'm being told is if it continues then I may be able to get some sort of discount when I've been a loyal customer for 5 years my bill is outrageous I'm seriously considering changing I'm going 2 compare
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Bongomin Acellam Taban Abwoc
(@BenjaminYugu) reported
@GraceTottoMinda Make sure it's fully fibre. Virgin Media or BT are terrible with their services.
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eto
(@minazu333) reported
@HANCXCK @virginmedia worst broadband
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Martyn
(@martynhardacre) reported
@virginmedia I feel so sorry for those being moved across to O2. I've had over 6 months of appalling data speeds with a constant "were working to fix the issue". If I wasn't on wi-fi now I wouldn't have been able to load this tweet
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Paul Everington
(@auntie_p) reported
@virginmedia @vmbusinesshelp Thank you for responding. Sadly they won’t help, as I was moved from pillar to post between faults, commercial, and finally customer service who cut me off. It would appear this is a commercial decision. Nowhere was it highlighted that L2L would be blocked on the business service
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Porky Mukester
(@PorkyMukester) reported
@virginmedia It definitely hasn't been cleared. The whole road is out. Your 0800 number doesn't have any issues recorded either. Reboot does nothing.
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Martyn
(@martynhardacre) reported
@virginmedia No they couldn't give a date. I subscribed to a text update service which said there are no more updates and they will not send any more until the issue is resolved. Post code areas are BB10 3JW and BB11 9SA where the issues are.
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steph
(@stephwillbye_2) reported
@virginmedia so yet again I’m contacting you as my Wi-Fi isn’t working you’ve failed to send anyone out and now my tv ain’t working yet your live chat team don’t wanna help what a joke I shouldn’t have to contact you monthly about the same issue