Virgin Media Outage Report in Eastleigh, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Winchester and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Fareham |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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Sarah-Jane Felicity
(@SarahJaneDyke) reported
from
Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan Silvain
(@morgansilvain24) reported
@virginmedia my WiFi has been down between 1 and 4pm every day this week - is there an issue linked to the heat or?
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GeekyHairyBestia
(@GeekyHairy) reported
@virginmedia Yes get my Internet back on. I’m losing money while it’s off as can not work ans can not even go home. Having to sit in my car in a carpark to get stuff done and even use phone. Been promising to sort cell issue out over a year and still nothing
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Neil Malley
(@malstar79) reported
@virginmedia My elderly folks internet, TV and landline has been down since Thursday. You keep pushing back the estimated fix time, now Monday. They can’t get past your automated support systems to speak to a human about this. What on earth is going on with the BB2 area? Sort it!
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Haroon
(@Haroon0717) reported
@virginmedia Intermittent signals , been several updates last few days about the outage and fixed but it goes and come back after some time now
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mick harkin
(@mickharkin68531) reported
@otterman62 @virginmedia Why would a domestic service provide compensation for business use?
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matthew maude
(@matthewmaude) reported
@virginmedia Hi, do you have a contact email address where I can cancel my account. I've tried on webchat but they're asking for parts of a password that I don't know
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Louise Mcknight
(@McknightLB) reported
@virginmedia Just that there’s an issue in the area and engineers are working on it no further information and it’s still happening and getting worse (I assume usage has compounded things, at least hopefully) yet again.
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David 🌳🇬🇧🏴🇺🇦
(@Davidlmarriott) reported
@virginmedia However your team (3 hours of back and forth) say that this applies to TV, Broadband and Phone, and cannot cancel my TV package in the meantime. So I’m locked in to both providers paying £300+ per month @Ofcom
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Justin Fryer
(@JayLinAntiques) reported
@virginmedia So we're we're updated last night informing you'd come today 21st, nobody arrived. Called to check and now informed it will now be the 26th! I have a vulnerable person in the property and wish I hadn't called to fix the pixelation on the TV as you've made everything worse.
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Vicky 💙
(@deadstar37) reported
@virginmedia Nope. Still won’t let me. I get “As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device.”