Virgin Media Outage Report in Hedge End, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Winchester, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Winchester |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
@virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.
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pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billy kyno
(@billykynaston) reported
@virginmedia Still as bad been waiting 2 days on chat for a reply. Still nothing
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Hussain Abdul-Ameer
(@HussainAR1403) reported
@virginmedia Not very useful. It has been down since yesterday and I keep getting told it will be fixed at ‘x’ time only for it not to be. Beyond a joke.
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Stan
(@gooner_stan) reported
@virginmedia You won't change anything because it's "what your system says" yet you have absolutely no legal contract with me. I am a disabled service veteran and the stress of this actually caused me to go to hospital. The CEDR and Media can deal with your disgusting
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Matt Boulby
(@Mrmboulby1) reported
@virginmedia I’ve been a virgin customer for 20 years or more , never had any problem up until the last few months . Nothing in my house has changed & I don’t have anything directly wired to the router
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The Engineer
(@chriscpenman) reported
@virginmedia no internet of TV in motherwell today. was the same yesterday! unhelpfully the myvirgin app tells me that everything is great! well it's not and there's no report a problem buttom anymore. what's going on? when will the tv/internet be back up?
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bevlambie
(@bevlambie) reported
@virginmedia Virgin media email is down again this morning! How long will it be this time?
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Yorgos
(@Urthandel) reported
@virginmedia Broadband service down since the 24th 10am. Issue at LS18 Confirmed by Virgin Care page. What is the issue+when will it be fixed? I am WFH and need the service.
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jon b
(@everjon77) reported
@virginmedia Today your service status page is completely blank - have checked on several devices via both VM wifi and cellular. Why is it not working? Broadband download speed via wired connection is yet again about 10% of what I pay for.
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Alistair Carmichael
(@AlistairCarmich) reported
@virginmedia Virgin are well aware that services in LS18 have been down for the past3 days. It needs fixing soon as it’s preventing people working.
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Stan
(@gooner_stan) reported
@YBcartman @virginmedia @GWR Agreed worst Internet ever