Virgin Media Outage Report in Hedge End, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Winchester, Southampton, Gosport, Waterlooville, Fareham and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben's Travels
(@BensTravels) reported
@virginmedia They haven’t and that’s another issue. No one is telling us anything.
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Sir Muppet of Smegg
(@GalacTR0N) reported
@virginmedia it's like when the government hires accountants to write tax law, then those same accountants, hired by corporations, then help avoid the tax law they just wrote. i assure you it is exactly like this.
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Finscéalta
(@Finscealta) reported
@virginmedia Then can you help me get into my account? I've spent the last six months trying to sort this with customer service. I can't log in to my account, the emails such as password reset or verify email don't send.
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Sir Muppet of Smegg
(@GalacTR0N) reported
"after twelve continuous hours of loss of service a customer...." "12 hours.. that's not fair... make it TWO DAYS WITHOUT INTERNET... and they can't claim if we fix it for half a day and then have interrupted services for another two days" @virginmedia e-x-a-c-t-l-y.
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Eden Gem
(@edengem) reported
@virginmedia It’s legacy a/c ie NTL. Seems to be Ethernet & router issues; I ran diagnostics. SA lady advised settings were wrong ie 5h wasn’t showing only 2.4( apparently fixed but still no email) internet on desk PC ie PC linked directly to router/hub
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David De Sa
(@ddesa) reported
@virginmedia I also want to know why the Wi-Fi Calling feature does not work when reception / signal is poor - never had this problem with any other provider!!! Just extremely poor
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Casp
(@Capt_Alsh) reported
@vmbusiness @greatermcr @AndyBurnhamGM Frequent outages for hours of business broadband. But don't worry they will fix it in 2 days.
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TomBSC87
(@linkinparktom) reported
@virginmedia Trust me I bet I won’t be the only person to say this about @O2 the disrespect they treat you with is awful
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Martin Farrar-Smith
(@Eighty_Ten) reported
@virginmedia Have lodged 2 complaints and asked someone to call us about this problem. Heard nothing all day and now stuck in an automated call loop. Please can someone call me and discuss as there's no way I'm paying for 2 months worth of service when I've had barely any use from it.
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Taha
(@TahaFHassan) reported
@StokingCheyne @virginmedia Another resident of this street here, on the verge of cancelling my account due to the longrunning shoddy service. It has cost me many work opportunities. We need compensation.