Virgin Media Outage Report in Hedge End, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Southampton, Fareham, Cowes, Cosham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Gosport |
Wi-fi | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Mendes-Day
(@katya_1978) reported
@virginmedia Utterly disgusting service. Problems since last yr, still not rectified, tried to call only to be cut off after 1 HR AND 3 MINUTES ON HOLD. Insult to injury you surreptitiously renewed our contract!!
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geoffreygoodwin
(@geoffreygoodwin) reported
@virginmedia why is the YouTube channel 204 picture quality so bad now? Literally overnight the picture quality had completed denigrated. What’s happened? Have you restricted bandwidth to this channel / app?
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SearcherDan
(@MetalDetectorUK) reported
@virginmedia PLEASE can someone call me to help with my account!? On hold for 54 minutes, spoke to someone... Went on hold and cut off 10 minutes later! Ridiculous!!! @Virgin Now on hold another 45 mins!!!
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SUSAN HILES 💙🕷#RejoinEU #FBPE#ProtectOurNhs#GTTO
(@SueHiles) reported
@virginmedia Received a replacement tivo box but no remote control. Tech support promised to post one to us but hasn't arrived. Cannot got through to technical support - over 2 hours waiting!
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*Hayley*
(@haylesxxx1) reported
@virginmedia Can you help me please? What is bt messaging service? 08456021111.. Keeps calling constantly daily, is it safe? Says I have a message but I don't want to risk anything so keep hanging up.
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Connor 🇪🇺
(@englishweeb) reported
@virginmedia Where on my contract does it state I need to delegate all my support to third party?
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Cheepnis
(@_Lumpy_Gravy) reported
@MattChorley @virginmedia Damage limitation mate. If you think us mere mortals get the same level of attention from Virgin you'd be deluded.
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helen price
(@priceyhj) reported
@virginmedia I have a cable outside my house which needs digging back underground before I fall over it and damage myself, I have reported it twice, accident waiting to happen..
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🔴 Fan Account 🔴
(@20TimesUTD__) reported
@virginmedia IS ******* **** THE MOST USELESS PIECE OF ******* SHITE EVER YOUR WIFI NEEDS ******* JUMP INTO A WELL AND NOT COME OUT
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Tim Jeffree
(@tim_bu_dong) reported
@virginmedia I've just been put on hold for 1h 5mins - finally someone answered, told me that he'd take a look at the account, then promptly hung up. Is this standard customer service?