Virgin Media Outage Report in Hedge End, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hedge End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hedge End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Waterlooville, Cosham, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Portsmouth |
TV | |
| Southampton |
TV | |
| Portsmouth |
TV | |
| Gosport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hedge End, England
Latest outage, problems and issue reports in Hedge End and nearby locations:
-
James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
-
Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
-
Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
-
Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
-
Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
-
lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I had two months of internet problems with virgin media now. A absolute joke.
-
Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
-
Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄
-
GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
-
Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
-
Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
-
lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.
-
Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
-
Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
-
Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
-
the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
-
#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Karen Eastham
(@keeastham96) reported
@virginmedia Hello, an engineer came out last Friday. We've managed 6 days without having to call and restart our WiFi. 🙄 Seriously cannot wait to leave. 5 months to go! Although when you're not providing me with a service I think I should be able to leave now?
-
Please wear a mask.
(@dougal62) reported
@vmbusinesshelp We have had no Virgin Media Business fibre broadband in Liverpool since ~10am yesterday. I have been waiting for a LiveChat agent for 45 minutes. What the hell is going on? When will you have fixed this and restored internet service, please?
-
Vonnie Doll 🏴
(@MrsEyvonne) reported
@virginmedia Nah your service is shite, always has been from day 1! The only thing I’m checking is how long it is until I can cancel my contract with yous and your ****** broadband 🙌
-
⚔️🦑Harper Lou🌸
(@SquiddyNoodles) reported
I'm just gonna put this out here cos my mother has tried tirelessly to get virgin media cos my current internet is borderline unusable most of the time but no matter how much we use the thing to find out what service we can get we NEVER hear from them does virgin actually exist
-
Delta Blue
(@Delta_Blue1) reported
Can anyone recommend a good Broadband/TV provider that isn’t @virginmedia Down for the third time this week, right at the start of an important customer call #ClownShow
-
AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
-
ellie mck
(@eleanormckeown) reported
@virginmedia Hi! Have no phone for the last three days. No response from your chats, WhatsApp or phone. Can you help , please.
-
⭐️ Vicky ⭐️
(@Vicky_Outen) reported
@wazzaster @virginmedia @MartinSLewis Thanks Wynne. My parents put the phone down & rightly so when they were asked the sort code because they thought it was a scam. But this isn't getting the wifi sorted which they are paying for.
-
em
(@emageddon) reported
@virginmedia I used that number, I spoke to advisors who were v nice but it took ages and then they had to pass me on to another department who left me on hold for ages then cut out. I also tried the website messenger - hours on hold. Done now, but took hours over days.
-
Elise
(@elsiemay84) reported
@virginmedia The case has been closed but it has the resolution that has not been actioned. Can the resolution be actioned please.