Virgin Media outages and service status in Hedge End, England

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hedge End, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Waterlooville, Hampshire, Fareham, and Lymington.

City	Problem Type	Report Time
Gosport	Internet	1 day ago
Portsmouth	Wi-fi	4 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Wi-fi	4 days ago
Southampton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

• 
  Cliff Emmans 💙 (@clifhard) reported 3 minutes ago from Portsmouth, England

  @virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 5 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 9 minutes ago from Portsmouth, England

  @virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.

• 
  Sarah-Jane Finch (@formula1girl) reported 10 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 12 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Sarah-Jane Finch (@formula1girl) reported 13 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  soverncomfort 🔴⚪ (@soverncomfort) reported 15 minutes ago from Portsmouth, England

  @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

• 
  Namu Griff (@NamuGriff) reported 16 minutes ago from Fareham, England

  Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 18 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Nicola Foster (@mayonnaise65) reported 26 minutes ago from Portsmouth, England

  @virginmedia 3.45 pm for 1st issue and 8.30pm for second issue

• 
  James Ford 💙 (@Jf0rdFord) reported 30 minutes ago from Gosport, England

  @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

• 
  Danny mycock Portsmouth/fife (@Dannymycockgma1) reported 31 minutes ago from Portsmouth, England

  @lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x

• 
  chris (@crumblechris) reported 36 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 minutes ago from Romsey, England

  @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

• 
  michael stanley (@mikeyboystanley) reported 44 minutes ago from Portsmouth, England

  @virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.

• 
  HeresSaintGemma (@HeresGemma) reported 47 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Mike Thornton (@Mike4Eastleigh) reported 49 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  Nicola Foster (@mayonnaise65) reported 50 minutes ago from Portsmouth, England

  @virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!

• 
  chris (@crumblechris) reported 51 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Simon Newby (@simonnewby) reported 52 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RE Teacher (@RETeacher11) reported 5 minutes ago

  Lulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.

• 
  Louise Ford (@pixiepoppett) reported 6 minutes ago

  @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

• 
  South Coast Commuter (@CS_Hants) reported 7 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  🐺 (@stefan655) reported 8 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Philip Griffin (@PhilipGrif54755) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  TheModSmith (@TheModSmithYT) reported 13 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 14 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Jambo (@The_real_Jambo_) reported 19 minutes ago

  @virginmedia I've been trying to contact you for 6 days. 6 ******* days with no TV, tonight Scotland play in the world cup, my family and I cant watch the game because I haven't had TV for 6 ******* days. Unable to book an engineer visit as you **** app keeps telling me to...

• 
  Sandy Moore (@SandyMo45739639) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Robert Elliot (@RobElliot266) reported 20 minutes ago

  @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.