Virgin Media outages and service status in Hedge End, England

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hedge End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hedge End, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Southampton, Cosham, Waterlooville, Hampshire, Fareham, and Lymington.

City	Problem Type	Report Time
Portsmouth	Internet	4 days ago
Portsmouth	Internet	5 days ago
Gosport	Internet	5 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 1 minute ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Mike Cook (@utarg) reported 4 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 8 minutes ago from Portsmouth, England

  @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 10 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Sarah-Jane Finch (@formula1girl) reported 15 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported 20 minutes ago from Gosport, England

  @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

• 
  Jeff Otton (@Jeff_Otton) reported 21 minutes ago from Portsmouth, England

  @virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales

• 
  chris (@crumblechris) reported 22 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Ryan Stanikk 📸 (@reyewon) reported 23 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Mikey (@Mikey_Robs_91) reported 23 minutes ago from Wallington, England

  Kind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage

• 
  Andy Rowlands 💙 (@CoachZen) reported 24 minutes ago from Fareham, England

  @virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.

• 
  Vinnie Davis (@vinnie_davis) reported 31 minutes ago from Portsmouth, England

  @virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom

• 
  Jane Walsh (@janewalsh47) reported 32 minutes ago from Portsmouth, England

  @virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff

• 
  Joanna Quade (@jejquade) reported 32 minutes ago from Fareham, England

  @virginmedia Not working.

• 
  Ashley Mason (@masonicus) reported 35 minutes ago from Portsmouth, England

  @SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 41 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 43 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 52 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 55 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gearoida nic uaid (@gerordaqs) reported 6 minutes ago

  Why do we put up with those 2 ***** on @virginmedia ? Swear to god, don’t want English style arse licking but they could at least support Irish team! #AUSvIRE

• 
  kim milner (@kimmie350) reported 7 minutes ago

  @jennyk1977 @SilverstoneUK I missed you on the tv Jenny but trying to watch it on virgin media as a nightmare. Didn’t see the national anthem or martins grid walk either as the channel changed to the damn cricket!!! Finally got the race to play but I wasn’t quick enough to spot you sorry.

• 
  Penny Maltby (@penpen1) reported 7 minutes ago

  @virginmedia why is your WiFi down in the ex8 area?

• 
  david taylor (@IcemanDavid2k10) reported 14 minutes ago

  @24hoursoflemans Looking forward to watching this back as I had issues trying to watch this back on my virgin media box

• 
  101FXK101 (@EricBlair820643) reported 19 minutes ago

  @kcpollock They do the very same thing in Ireland. Except the music makes you irate. They expect you to silently acquiesce to their recording. So when I have to call them, I record them but do not tell them I’m recording the call. You can be left waiting for 1 hour. They will then raise the phones hand piece from the cradle and you have to go thru’ the entire press 1 if you’d like us to speak in your left ear, press 2 if you’d like us to speak in your right ear, press three if you’d like us to speak softly, press 4 if you’d like us to speak in both ears. They are always busy, even in little tiny Ireland. I cancelled Virgin media because the hung up on me three times. I told them that this is the very last time you’ll ever hang up on me. And I cancelled my subscription.

• 
  michelle nunn (@shellenunn) reported 21 minutes ago

  @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke

• 
  NTANTU (@NtantuNow) reported 22 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

• 
  sirharrykane (@2026threelions) reported 22 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

• 
  Hewan (@HewanMcCarthy) reported 22 minutes ago

  @virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything

• 
  FITZ (@hannah_fitz1) reported 24 minutes ago

  @virginmedia what an appalling service you provide 😡 customer experience is shocking and only getting worse. Teams don’t talk to each other and complaints process is laughable. Get me to Sky. #terrible