Virgin Media Outage Report in Ampfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ampfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ampfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Fareham |
Internet | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ampfield, England
Latest outage, problems and issue reports in Ampfield and nearby locations:
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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Jo
(@JoannecolesJo) reported
from
Marchwood, England
@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ImmortalBeloved
(@IckiePooh) reported
@virginmedia Are there issues with broadband in Belfast, specifically wifi? Over the past 3 nights my wifi is continually dropping out, done all the usual diagnostic tests etc. as if home schooling isn't hard enough intermittent internet is making it much worse. Please help!
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Glenn Thomas
(@glennthomaspoet) reported
@virginmedia you're internet service is absolutely shocking. sort it out.
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jack roberts
(@Jack13jackJack) reported
@virginmedia do u have to have the SIM card to have the ultimate bundle as I don’t want the sine card snd everytime I go to apply this their seems to be a issue
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chloe
(@chloe66103038) reported
@virginmedia avoid avoid avoid avoid treat customers like you know what avoid avoid joke joke joke joke
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nick
(@nickbuck08) reported
@virginmedia Still no WiFi and your issue page has stopped saying when it will be fixed and now says no issues. Is it possible to cancel a contract if I’m not receiving the service?
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Col
(@IpponUK) reported
@virginmedia I'm monitoring it... And it doesn't look good. Shocking results so far. Little sign of any improvement. Strength of signal when leaving the room where the router is situated is low to none. Looking around, I'm not the only person having these issues with this router. Subpar
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Rakhesh Rao
(@rao_rakhesh) reported
@virginmedia any news on what is happening with services in the UB5 area? You have stopped sending me texts and the Internet is still down. 3rd day now, its not like I can go to the pub to work either or use mobile broadband because looks like 2 of the
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Gill Hudson
(@gillhudson) reported
@virginmedia Sale!!!! You have to be kidding me! Just got price rise of £4.50. When I complain I’m told I should be grateful you didn’t put prices up last year. I pay £135 a month. Sky can do same package plus more for £93. And your broadband is awful.
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Col
(@IpponUK) reported
@virginmedia Also, why can't CS advisor help, why do we have to defer to a forum? Couldn't someone come back to me, rather than me doing all the leg work... I have already reported the issue multiple times...
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MrsHexDaRex
(@MrsHexDaRex) reported
@lizieee @virginmedia Phone them and tell them you're going to leave as your not happy with the service they are providing plus you're not paying for the services you haven't recieved. They'll soon send someone out