Virgin Media Outage Report in Ampfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ampfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ampfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
||
| Southampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ampfield, England
Latest outage, problems and issue reports in Ampfield and nearby locations:
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
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Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wxhxd
(@wxhxd5) reported
@virginmedia Can all the customers get a text as not all customers are sitting in front of a computer waiting for the website to say the system is restored. This will be much appreciated by customer as it saves a lot of time.
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Ros T 💙
(@blaze_ros) reported
@virginmedia The only Ethernet connection is to the tv, I use that in the evening not the daytime and it’s fine. The WiFi really has been bad, but only recently. Is there a recent issue?
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Ian Gibbons
(@Ian1scotland) reported
@virginmedia Service is atrocious. 150 phone line down.....no auto message re TV outage. Website page down saying virgin are working to install improvements!!!?. Is someone trying to be funny?. Last update on the link above 15.30!!!
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Des O'Sullivan
(@desosulli) reported
@scotindysnp @virginmedia I doubt you are a customer service manager for VM..Nice try though..
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Mark Massey
(@MarkMas68595772) reported
@virginmedia absolute joke virgin media with your outage today! How do I claim for a refund for being unable to use my tv for most of the day??
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Kapi
(@Kapimistry) reported
@virginmedia Good to hear you are aware, please can you refund the monies for failing to fulfil your obligation to provide appropriate cable service. It has been out with V53 error code since 11am,
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Probablynever
(@wossinaname) reported
Are @sky and @bt trolling virgin customer service. If not why not #virginmedia
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Keller
(@TechKeller) reported
@huntsblue @virginmedia @SkyUK Don’t bother moving to Sky, trust me… you’ll have a service but you’ll be constantly disappointed.
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berty dastard
(@DastardBerty) reported
@virginmedia @stevepartingto3 Not in West Derby it ain't. I'm reassured, though, as the Virgin guys are working 'flat out' to restore all our channels. What I can say is that it's given me the opportunity to find out just how ******* awful TalkSport actually is.
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Selina Doherty
(@SelinaDoherty) reported
@virginmedia Also we can't report or lodge complaints the virgin media pages are all currently not working either.....coincidence 😕