Virgin Media outages and service status in Ampfield, England

Problems in the last 24 hours in Ampfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ampfield, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	7 hours ago
Southampton	Wi-fi	2 days ago
Southampton	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ampfield, England

Latest outage, problems and issue reports in Ampfield and nearby locations:

• 
  Sim Dendy (@SimDendy) reported 41 seconds ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Clare Old (@enkeli85) reported 2 minutes ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 7 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  Graham Scambler pics (@_GSPhotography) reported 8 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Sarah-Jane Finch (@formula1girl) reported 9 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Ms S (@Shazer1980) reported 11 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  lee Radcliffe (@leeradcliffe73) reported 14 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  lee Radcliffe (@leeradcliffe73) reported 17 minutes ago from Southampton, England

  @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Ampfield, England

  @virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 18 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  chris (@crumblechris) reported 20 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 22 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 27 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 32 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Sarah-Jane Finch (@formula1girl) reported 37 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Tom Weise (@tw17_09) reported 45 minutes ago from Locks Heath, England

  @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 46 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Panda 🐼 (@PandaKingPinder) reported 50 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  Joanna Quade (@jejquade) reported 55 minutes ago from Fareham, England

  @virginmedia Not working.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 55 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Durrant (@je_durrant) reported 5 minutes ago

  @virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception

• 
  Mayur Shikotra (@Mayur_pdf) reported 5 minutes ago

  Shocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.

• 
  Adam Luxon (@adam_luxon) reported 11 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  Michelle Beckett (@MichelleBeckett) reported 13 minutes ago

  @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

• 
  Bigphuco 💧 (@Bigphuco) reported 18 minutes ago

  @virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!

• 
  Saint of Portsmouth (@PortsmouthSaint) reported 19 minutes ago

  @virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me

• 
  Chris Whild (@whild13) reported 23 minutes ago

  @virginmedia your service is absolutely terrible. Several messages, phone calls and still not resolved my issue

• 
  jango fett (@jangofe42286291) reported 25 minutes ago

  @dublinvoter I will never pay my licence fee again. This joke of a broadcaster all ready receives revenue from advertising like virgin media, they will survive without the licence money if they stop paying stupid wages to talentless hacks.

• 
  SalfordOriginal (@Salfordoriginal) reported 32 minutes ago

  @virginmedia Obviously a capacity issue and rate throttling going wrong!!!

• 
  Leon Fear (@LeonFear) reported 34 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!