Virgin Media Outage Report in Ampfield, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ampfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ampfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ampfield, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ampfield, England
Latest outage, problems and issue reports in Ampfield and nearby locations:
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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the pompey pope
(@thePompeyPope) reported
@virginmedia I don't know anymore! I was told that the complaint has been escalated to the Deadlock Team who would review & look for a resolution. If this not possible a Deadlock letter would be issued. I was told this can take up to 48hrs. Well past that now. Please clarify where we're at
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Lulu
(@VoyageHer_) reported
@virginmedia I did not log in. I waited for the page to load. The link you sent over 1hr after the slotted slot has simply not worked. Can you arrange for a manager to call me? This issue has been ongoing for the last 4 weeks.
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james
(@jimboy2) reported
@virginmedia And that’s the problem. I’ve tried talking to people and no one is able/willing to help. Such a simple matter and no one can be bothered
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Y2Jay
(@fackdouglas) reported
@virginmedia No idea, they just kept trying to sell me a new plan instead of fixing my actual issue/query
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Lord Brad Hughes
(@BradleySquiggle) reported
@virginmedia Thanks but online it just tells me it has been resolved. It doesn’t tell me what action you’ve taken considering the complaint was about my bill and services with you
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Annie Warburton (she/her)
(@anniebonne) reported
@virginmedia And several of your help options are circular e.g. call, go through options, texted a web link, web link says you have to call. It is like circles of hell. Shocking customer service @virginmedia compared to competitors e.g. @VodafoneGroup (I've been a Virgin customer for 20 yrs)
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Chelsea🏴☠️
(@depp_chelsea) reported
@virginmedia Hello sorry aint good enough it's everytime the bill is paid ontime every month yet the amount of issues is unreal use are really starting to let the customers down
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Jack Thomas
(@Jack_R_Thomas) reported
@virginmedia Thanks for the patronising explanation on how a contract works TW Why don't you offer existing customer offers that are competitive with new customer offers? To exploit most customers being too busy to face the inconvenience of getting a new ISP and sending back your equipment?
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Loretta Curtin
(@lmcurtin) reported
@virginmedia our wifi has gone down again SE14 after only being back for 5 days. We called and they said it will be down until 27 Oct. Please help, we work from home and need WIFI. We have received no reimbursement for 2 weeks it was down. Please tell us what is going on.
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Louise Herrington
(@lou2sing) reported
@virginmedia 2/2 and then get the unavailable noise as though the number never existed. The suggestion was made today to change the hub, but then I have to pay 2 hrs of contract IT time to re-set up the office and all system connections. Not an option (unless virgin pays for it) !