Virgin Media Outage Report in West End, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Ropley, Gosport, Cosham, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Ropley |
Internet | |
| Gosport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West End, England
Latest outage, problems and issue reports in West End and nearby locations:
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Reilly
(@ohsweetcaroline) reported
@virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?
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Ian Moran
(@ianmoran) reported
@virginmedia Only YouTube, accessed from the built in TV apps (on Samsung & LG) or the app on Apple TV. The TV is wired to the router so it’s not a wireless issue. This has been going on for months. This is very much YouTube specific, no other issues across apps
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Marvin Perrott
(@marvinperrott) reported
I work from home. Customer services are saying there is nothing they can do. Gave me a 5GB limit SIM as compensation!! Why did they not make the checks before sending out an engineer? 3 weeks is a long time. How am I to work in the mean time? Any answers Virgin Media?!
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Who I am doesn't matter
(@n0b0dy0fn0te) reported
@JolyonMaugham @virginmedia HM Government are setting the gold standard of shoddy customer service at the moment.
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off-duty!Andi Fugard
(@InductiveStep) reported
@JolyonMaugham @virginmedia @DXdelivery Their customer service reply on weekends but have no way to contact local depot
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Rob Cross 🐺🐺🐺
(@robcross82) reported
@JolyonMaugham @virginmedia Hermes are terrible
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KINGMONKEY
(@kingmonkey25) reported
@virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.
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Dogknob1
(@MotoNutJob) reported
@virginmedia Haha I raised one of those over service dropping out a few years back. In the end you sent a letter saying sorry we didn't reply in time and then did nothing so I'll not waist my time. If my phone lines where any good I'd go with anybody else because you treat loyal so badly
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Eoghan Healy
(@JEoghan) reported
@virginmedia Tried ringing since 9am but kept saying customer care and technical support not avl. Finally after sending tweet I am on hold with customer care for last 5 mins and counting. Still awaiting help
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Jo Maugham
(@JolyonMaugham) reported
We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?