Virgin Media Outage Report in West End, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West End, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near West End, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Gosport, Eastleigh and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West End, England
Latest outage, problems and issue reports in West End and nearby locations:
-
Jamie Birch
(@JamieAaronBirch) reported
from
Hill Head, England
@virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
-
Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia Not to be a bother i just wanted to let u know my broadband has been down since 26/07/19 been told its being fixed everytime i ring it benn 2FUCKING WEEKS NOW!!! No internet at all
-
Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
-
Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
-
Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia JUST ******* WHYYYYY WAS TOLD THE INTERNET WILL BE BACK TODAY BY 18:00 STILL NO INTERNET MY BROADBAND HAS BEEN DOWN FOR 2WEEKS!!!!!!!! 2FUCKIN WEEKS!!!!!! THEY KEEP LYING TO ME ABOUT THE DATES AND TIMES IT WILL GET FIXED I HAVE JUST HAD ENOUGH NOW 2FUCKIN WEEKS!!
-
Lesley-Anne Phillips
(@Lesleyanne22) reported
from
Gosport, England
@virginmedia And now I have been told that it may be three working days before my issue is sorted!!!! Really appalling customer service. Can this be escalated, paying for something that isn’t working! I will be texting too!!!!😡😡😡
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
-
Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
-
Robbie Khan
(@robbiekhan) reported
from
Gosport, England
@virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...
-
Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
-
Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
-
Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachael 🐻
(@Raaaychul) reported
@virginmedia down again 😴
-
ds
(@DavidSt05416232) reported
@virginmedia My poor old mum paying 85 a month for a terrible pixellating tv, cust servs that can't understand anything you say, then dont call back, and then send the same out of date box as a replacement. Only Gwen and the engineer himself deserve any credit for eventually sorting it.
-
THE Mrs Osborn 🏴🌳⚽🦩🐱🧟♀️
(@SueOsborn) reported
@virginmedia absolute dog **** service, constantly dropping out, been off for 4 hours now, how do you expect people to work from home ? Absolute shambles
-
j Avery
(@jAvery68918708) reported
@virginmedia I’ve recommended my son as a new homeowner for a broadband only service he has an O2 phone so does NOT require an 02 sim card. Is it not possible to have a broadband only service with VM
-
Ciara
(@ciaramwa) reported
@virginmedia Hi again, I’m having trouble requesting a replacement SIM card. I’m in touch via email however I need the SIM card ASAP and it’s still not been sent out. Please can you check my email??
-
Brett Ebbs
(@DJRubidium) reported
@virginmedia @CarersUK Why should I support a company where the internet goes down soo much and provide tooo many issues. already ruined my social media and now ruining the weekends with terrible service @virginhelp disgrace and will have to changed providers now too many issues
-
Frances
(@Frances_Jada_) reported
Go to all the effort of ringing them they ask for password... then they say we're closed right now call back at 8am **** offffffffff I've had enough trust me don't get virgin media anymore absolutely useless I'm fuming
-
Midge Studios
(@Thomascraft1234) reported
@virginmedia I swear to god, I don’t know why your wifi is so poor, it seems to be useless I’m sat on top of the router it is utterly useless, considering your meant to be the best wifi providers is my area your not living up to it.
-
Holly✨Minimar Stan✨
(@SelfishMinterrr) reported
Anyone else with Virgin Media and having issues with loading ANYTHING on socials???
-
Kelly Turner
(@kellyj70) reported
Anyone else had issues with a @virginmedia box? Wouldn’t let me change channels earlier and scrolling was jumpy. When I tried my pin, it filled 2 boxes when I pressed 1 digit. Tried 2 remote controls too.