Virgin Media Outage Report in Havant, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Fareham, Waterlooville and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ron
(@snowylongfellow) reported
@virginmedia @kylelfc88 Hey virgin media you took the time to reply to the guy why not just do it for him right now, you know channel that energy into customer satisfaction, can’t be that hard to pull the plug surely
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Richie
(@richiebyte) reported
@virginmedia Actually never mind I have had enough nonsense from your company and I have waited long enough for a response to my complaint. Escalating my complaint now.
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Loren Jones
(@3c545a9c4c1a45e) reported
@Cuttsrich @virginmedia Try saying for 6 months with no action by @virginmedia Actually, they did send an engineer who didn't fix the intermittent issue, but said he would return but didn't, neither reported his visit to virgin. So back in the never ending and unfruitful customer "service" loop. Ofcom
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Richie
(@richiebyte) reported
@virginmedia See instead of sending me daft emails telling me that you are going to charge me £5.75 more because you are losing too many customers, could you maybe respond to my complaint that I sent you on the 3rd of Dec before I have to go to CISAS.
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Sharon Potter🖤💛
(@ArlandriaLamb) reported
@virginmedia ..... Again??? Why don't you inform your customers of an outage instead of them finding out through looking on the Internet??
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Jayne nightingale
(@JayneNight) reported
@virginmedia @jdms999 No point ours says no problems but when we eventually tried calling there is a problem in the area ! A problem that’s been going on for days and on and off since November - working from home is becoming untenable. Lots will be jumping ship at thus rate total joke
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Toby Schuster
(@TobySchuster) reported
@virginmedia Thanks, the number helped. The fact that apparently after more than 24 hours the issue hasn't been fixed less so.
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Sally Campbell
(@SallyCampbells) reported
@virginmedia So how can I avoid the same thing happening again if I ring tomorrow? The customer service person said the fault team could investigate and send someone out if necessary, then the fault team said they couldn't do that.
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Iain Whitaker
(@iain_whitaker) reported
@virginmedia 8 hours waiting on online chat today to speak to a customer retention specialist with no reply. One way to not let customers leave…
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James
(@jamclarkey) reported
@bristolren @bt_uk All communication providers be that BT, Sky, EE, Plusnet, TalkTalk, Virgin media, Zen (list goes on) will only be able to provide a digital (Internet based) voice service from 2023 and everyone moved off the current PSTN network you are on today as that is closing by 2025