Virgin Media Outage Report in Havant, Hampshire, England
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The latest reports from users having issues in Havant come from postal codes PO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Waterlooville, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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jason bundy
(@captjabba) reported
from
Havant, England
Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Andy Rowlands 💙
(@CoachZen) reported
from
Fareham, England
@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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BurtyAdam
(@BurtyAdam) reported
from
Gosport, England
@virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues
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Shannen AE
(@sae_dew) reported
from
Hill Head, England
@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Veteran Locksmiths
(@vetlocksmith) reported
from
Fareham, England
@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ｑｃｈａｒ
(@qchardesign) reported
@MathewLynch1 I had issues for the last 2 days. It's fine atm though. Check the status on your Virgin Media account to see is there a problem in your area.
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The Black Mullet
(@BlackMullet) reported
@richardbranson why is the customer service at virgin media so poor. Nobody answers your customer care line. 4 days I have been calling. No answer! Trying to work and home school 2 kids. I am totally disgusted. #joshbayliss
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RICHARD MILLS
(@rmills599) reported
@virginmedia I have done both of those things more times that I can remember, never got any reply from texts, just false promises that never happen from calls.
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Rehrune
(@Rehrune) reported
@virginmedia, can your staff stop hanging up everytime I'm about to get transferred to their department. Calling to cancel 2 of 3 services isn't difficult. But apparently with you lot it is.
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Matthew Albert Owen
(@MatthewAlbertOw) reported
@virginmedia Good morning, my Internet isn't working this morning, HP3 postcode. Is the service completely down? Do you have a time frame on repairs? Thank you
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Katie Baylis
(@BaylisKatie) reported
@virginmedia the worst customer service ever! . An hour long wait to speak to a person each time you phone. One of the biggest tech firms but can't pick up a phone in a reasonable amount of time or be contacted through the channels you advertise!
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shaun mcmanus
(@macky80) reported
@virginmedia I have, first there was a message stating services would be resumed by 6pm- message now gone, so I telephoned 08005610061. They stated there is a problem which is taking longer to fix, set up to receive a text message update but nothing. Just phoned again- message not on now.
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Ed Baker
(@edwbaker) reported
@virginmedia Some kind of compensation for having to spend a week of my life without anything resembling customer service?
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S
(@SimonLew87) reported
@virginmedia I’ve done this multiple times. I’ve had virgin 8 years and all I get is issue after issue
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Ed Baker
(@edwbaker) reported
@virginmedia They just try and sell me a bigger package in order to close the complaint.