Virgin Media Outage Report in Havant, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sallystrawb
(@sallystrawb2) reported
@O2 I don’t have an o2 number but am a virgin media customer … it won’t let me past the “o2 number “ part of the prize draw page
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Mart
(@MartMart123) reported
@virginmedia @Mandygriffin Mandy isn't Yodels customer here, YOU ARE (virgin). This is an all too common passing of the buck by firms that take the cheapest option & then won't take responsibility when it goes wrong, as it invariably does when Yodel is involved.
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Mark Daniel
(@_MarkDanielOwen) reported
@virginmedia I believe so... My neighbour who lives in the flat next door has said he has called one out as experiencing similar problems- we are under the same house but have seperate connections. I'll mention it to the engineer tomorrow.
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Rachel McAdam
(@rcmcadam) reported
@virginmedia My online account only has a booking for tomorrow, but your WhatsApp chat service confirmed today.
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Aoife McGrath
(@aoifesmc) reported
@VirginMediaIE Hi Virgin media are you experiencing connectivity issues in Dublin 11. I’ve had no internet since 1pm today 😫
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Matt Chapman
(@Riv4L) reported
@virginmedia @virginmedia @VirginMediaCorp unfortunately no one was able to help and I’ve been told to wait until tomorrow, 4 days after I flagged the incorrect move date to support. Can you just turn my internet tap on please?
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Hayden Andrews
(@haypand) reported
@virginmedia Still not happy with the service. Appointment booked 16th which was confirmed now disappeared from system - 2 more days added waiting on new hub to be delivered! Multi media company in the 21st C shocking service and comms
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Paul
(@Wardys) reported
@susan10963051 @virginmedia That's from 2016, I ended up ditching the phone line and just use my mobile now, ironic thing is I was told it would cost more for broadband alone so I have a phone line that doesn't work to get cheaper broadband.
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Stuart Macey
(@stuartmacey) reported
@virginmedia @O2 Well they have just screwed up my number port from EE and the customer reps make me feel like I have done something wrong. Told it would be addressed urgently, by which they mean 3 to 5 days. They were not impressed when I said I hope you don’t need urgent medical attention.
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Shiel Yule
(@shielyule) reported
@virginmedia wanted to merge my O2 with Virgin account and upgrade but no luck since Thursday. Why do you make it so hard? Why so many confusing menu's? Why do buttons not work on your site? Why do I not get the same deals a new customer gets?