Virgin Media Outage Report in Havant, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Waterlooville |
Phone | |
| Waterlooville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Kelvin Wainaina
(@weezy2131) reported
from
Gosport, England
@virginmedia My broadband has been down since thursday 7am spoke to customer service told me would be fixed by 6pm friday evening even got a text saying its fixed now customer service is saying it will be fixed on Monday 29th thats 4days without internet 😡😡😡
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia It would be great if someone from your cancellation team can call me. I would stay as a customer but currently I'm paying double the price that BT/Sky offer. Being left on hold for 45 mins then being cut off is a terrible customer experience.
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.
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philbyspb
(@PhilbySPB) reported
@virginmedia Still can't access my 02 account Your new 02/virgin media login does not impress. Never had an issue logging in before to the either accounts Customer for years
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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B o b W o o t t o n (also on BlueSkyj
(@bobwootton) reported
@virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
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🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia
-
🌸 🙀 Teresa Cooper
(@Teresacooper) reported
Virgin media and 5g. That 5g is rubbish. Its the worst WiFi ever. Its switches between 4g and 5g and any other Gs they have. Totally unstable. Even Alexa is struggling with it. Ive rebooted it sev times bc nothing in the house works with it & nothing fixes it. Drama. @virginmedia