Virgin Media Outage Report in Havant, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Havant come from postal codes PO9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Gosport, Chichester, Donnington, Waterlooville, Cosham, South Hayling and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Havant |
Internet | |
| Portsmouth |
TV | |
| Havant |
Internet | |
| Gosport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Grant67
(@ghm67) reported
from
Portsmouth, England
@virginmedia @grimyido Very slow
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
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Mark Tillison
(@Tillison) reported
from
Waterlooville, England
@southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Magdi Adab
(@musttryharder7) reported
@virginmedia They were due on Friday, then yesterday, then today. I’ve called your team 8 times and Jonathan, a manager, was supposed to call back and hasn’t. This is all logged on my complaint which is also being ignored. Nobody seems to be capable of helping or clearly communicating
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John Mulgrew
(@newsmulg) reported
Our Virgin cable web is down and I'm just about to watch the last day of the US Open... Any ideas @virginmedia?
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Mr B
(@Mr_B_solihull) reported
@virginmedia my PIN never works on the Virgin Go app. Surely this is the same as the pin for my TV?
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Miss C 👩🏼🎓👩🏼🏫
(@MissC_primary_) reported
@virginmedia A technician is coming on Tuesday, however the most disappointing thing was the attitude from the person I spoke to who when I asked if this could be earlier as my partner works from home and I’m a teacher, who needs to plan for Monday, the reply was “not my problem”.
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Finn Grant
(@FinnGrant1) reported
@virginmedia I messaged on the chat to cancel my contract from 20th july, i could not get through on phone or chat as just put on hold forever between teams. you can confirm the chat on my account. i have screenshots to prove this to ofcom in the likely event you choose not ignore me further
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Kayley Knott
(@kayley26) reported
@JordanCuthbert @virginmedia Also doesn’t help that they cut you off half way through a call, 3times in a row!
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Magdi Adab
(@musttryharder7) reported
@virginmedia @Ofcom @CMAgovUK 8 calls to virgin media today. Each time fobbed off with a supposed call back which never came or one of the operators being “cut off” or “unable” to hear. I’ve exhausted attempts to complain and 3 times now an engineer has failed to turn up…
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Natalie
(@NChandlr404) reported
@virginmedia Yes I have. It tells me to buy boosters. The boosters aren’t available. I’m stuck with rubbish signal and being overcharged every month. Honestly it’s diabolical!
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𓆩 Vexed_Voices 𓆪
(@Vexed_Voices) reported
@virginmedia your internet is so ******* useless. You're absolutely ****.. Almost £100 a month.. Countless phone calls and customer service complaints and i can't do anything
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Shaz07
(@Shaz079) reported
@virginmedia I have just been on your chat on your website to cancel my account and it took 2 hours 49 minutes and when asked to give a score between 1-5 for the service I had received I obviously put 1 and I was questioned why by Ramil!!! Very unhappy!!!