Virgin Media outages and service status in Havant, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Havant, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received May 11, 11:55 AM GMT+1.
- Internet (48%)
- E-mail (16%)
- TV (16%)
- Wi-fi (12%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Havant come from postal codes PO9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Havant, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Havant, Gosport, Gosport District, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
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2 days ago | |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
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5 days ago | |
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TV | 7 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Lynne Murray (@Lynne_Murray007) reported from Hill Head, England@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, EnglandHi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂 (@pompeyadam1985) reported from Portsmouth, England@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Shannen AE (@sae_dew) reported from Hill Head, England@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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wes knight (@knight37) reported from Portsmouth, England@noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all
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🟡Barry Heaybourne🟡 (@Donny_Tiff) reported from Gosport, England@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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James Saunders (@jameslsaunders) reported from Portsmouth, England@virginmedia Nothing listed on my area on service status page. tV fault is loss of all advanced features: Pause, Rewind, Record, can’t access apps, cant search.
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Stacey at In2Events (@StaceyIn2Events) reported from Portsmouth, England@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Andrew Byng (@AndrewByng) reported from Waterlooville, England@virginmedia why is my internet not working PO6 postcode
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Daniel J Watson (@DJW280273) reported from Portsmouth, England@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Suzanne Bamborough (@SBamborough) reported from Portsmouth, EnglandNo WiFi all day - and still no service! What’s going on @virginmedia ?!? postcode: PO4, Southsea
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Raine Lambert (@raine2016) reported from Portsmouth, England@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Raine Lambert (@raine2016) reported from Portsmouth, England@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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Hannah Lane (@hvlane) reported from Havant, England@MiriamAlaw @virginmedia Same problem for a few friends sadly!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Devine (@AndyDevineCOYS) reported@virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported@virginmedia Using webchat this morning and you've cut me off again! First from chat and now internet not working. Appalling service. All I want is the pods to go with my new router. Can't connect new router without the pods, as old pods/ boosters won't work with this router.
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Shaun Weeks (@ShaunWeeks) reported@virginmedia customer service has got to be the worst I’ve experienced in the UK.
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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iPaulTweeting (@iPaulTweeting) reported@virginmedia your customer support is appalling. My bill has gone up from £127 to £350. The App it keeps telling me to use either says oops something has gone wrong or directs me to a bot that goes nowhere. Now I’m on the phone for over an hour with no indication as to whether they are going to answer
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Andy Sutton (@AndySut63307161) reported@virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy
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Allie (@oxongardengirl) reported@lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"
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Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡