Virgin Media Outage Report in Havant, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Havant, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Havant, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Petersfield, Emsworth, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Petersfield |
Internet | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Havant, England
Latest outage, problems and issue reports in Havant and nearby locations:
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia wifi cutting out continuous throughout the day. Just spent 1 hr with your support. As I was using wifi calling I checked he would call me back before he started resetting/ testing. Just been cut off as expected. No call back. Frustrated and disappointed. Pls Help
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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Finola Sloyan
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is going on with your service?? Just discovered I’ll have no internet until 6pm, with no warning. This is not acceptable. This, after atrocious TV reception past week & 16 days with no landline Sept/Oct. See you’ve increased my package too #badcustomerservice
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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Stuart Palmer
(@Stueelouis) reported
from
Gosport, England
@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband has just gone midway through a movie in the Havant area, is there a known issue? Please do better
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Brown
(@thisisdavebrown) reported
Just had a call from @virginmedia asking if I was happy with the service, when I said yes but too expensive they hung up! Cheers. Look forward to changing providers when the time comes.
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Michelle Brideau ✌️🇺🇦 💔
(@cycling_woman) reported
@virginmedia No it was the online chat. They said your systems are down and they can't help me I needed to contact you back later.... that was after an hour of waiting.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia So why do you just feel that this next appointment is going to be a waste of time because I already know what the issue is and he’s I’m gonna have to rebook another appointment for someone else to come out and sort the issue out
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Holly Walder
(@hollywalder) reported
@virginmedia your website is taking me round in circles-had intermittent internet for the last week,done the online check and it says ‘there’s issues with 12 devices’,asks me to sign in but then it redirects me back to the postcode and account name page to check connection again?
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James Khan
(@JamesKh62056271) reported
@virginmedia Plus you told me this last time and never contacted me
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Alexandria Elise
(@lexieea_) reported
@virginmedia So giving the 30 days notice would mean there’s no extra fees. I inform you of my intent to cancel in 30 days, pay the month bill for those final 30 days and that’s it? Eager to leave VM as you’re expecting me to go from £24p/m to £44 p/m for broadband only, which hardly works.
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Karen
(@seniorasen) reported
@virginmedia Unfortunately not. I am still waiting. The operator said they were going away from their desk at 18.38. Still no response. A complaint has been raised. I've been on WhatsApp since 4.40pm . Not good enough.
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Lisa Gale
(@LisaF500) reported
@virginmedia Why is your bereavement policy 30 days notice to cancel your service? EVERY other service has been able to help immediately when closing down accounts. Please explain. #bereavement #CustomerService
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Gary Milligen
(@GaryMilligen) reported
@virginmedia Apparently they’d been aware of the issue for some time and I was told it would be escalated. No estimated time.
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Mac :: Scotland
(@MacScotland4) reported
@virginmedia I'd actually called to cancel subscription You've excellent customer service people who found a way to keep me