Virgin Media

Virgin Media Outage Report in Havant, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Havant, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Havant, Hampshire, England 11/20/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Havant, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Havant, Gosport and Waterlooville.

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City Problem Type Report Time
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Havant, England

Latest outage, problems and issue reports in Havant and nearby locations:

  • theresa241 theresa hall (@theresa241) reported from Havant, England

    So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.

  • jdcrouch1972 Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @virginmedia I have reported issues on many occassions.

  • VickyD89 Vicky Houlden (@VickyD89) reported from Portsmouth, England

    @virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭

  • Rhys_OLeary Rhys O'Leary (@Rhys_OLeary) reported from Gosport, England

    @virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.

  • AlastairGodwin Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.

  • ChasCowell Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia what’s going on with TV service 🤬🤬🤬🤬

  • jdcrouch1972 Jason Crouch (@jdcrouch1972) reported from Portsmouth, England

    @virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times

  • AlastairGodwin Alastair Godwin (@AlastairGodwin) reported from Petersfield, England

    @virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...

  • Tillison Mark Tillison (@Tillison) reported from Waterlooville, England

    @southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK

  • Webb1001 Janet Thorpe (@Webb1001) reported from Fareham, England

    @ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404

  • Rhys_OLeary Rhys O'Leary (@Rhys_OLeary) reported from Gosport, England

    @virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉

  • sunnyboy12345 brendan whelan (@sunnyboy12345) reported from Portsmouth, England

    @virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks

  • simon_weaver Simon Weaver (@simon_weaver) reported from Waterlooville, England

    rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.

  • TheAldousSnow 🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀 (@TheAldousSnow) reported from Portsmouth, England

    @virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @virginmedia I've done that and it's still cutting out randomly, I think there is an issue in my area that's affecting it.

  • danny__harding Danny Harding (@danny__harding) reported

    @virginmedia Followed printed instructions/videos links online and contacted the moving home team to potentially reset my system. Unfortunately I’ve been working so tricky to find a spare hour to make the call to help with setup. I’m home this evening and can take a call?

  • YejMeister_ YejMeister (@YejMeister_) reported

    @virginmedia Can I just say he said that if it keeps happening they will fix/ replace a cable that runs out side the house

  • contactbella Bella (@contactbella) reported

    @virginmedia You won't dispatch a router until this is completed so we're without service. REALLY not a good start @virginmedia

  • xxjennyxxa Jen (@xxjennyxxa) reported

    Virgin media Internet down again... Holy crap they bad

  • ChelseyHiddles1 Chelsey Hiddleston (@ChelseyHiddles1) reported

    @virginmedia our internet is down, we are struggling to report it as error messages on your website keep coming up!

  • clairie1977 Claire Marriott (@clairie1977) reported

    @virginmedia Yes it’s both, and I have and it’s a known issue. And I have logged loss of service on the website which I know does naff all.. as an advisor said I need to call to log the loss of service! Oh the irony! Can’t call anyone off the bloody landline!

  • melodiouscode melodiouscode (@melodiouscode) reported

    @virginmedia Your firm is never sorry. As far as I am concerned I have 4 open complaints with you, and if I could cope with calling your debacle of a customer service centre again I would complaint about these repeated harrising calls to try and retain my custom.

  • tooting1977 Tooting1977 (@tooting1977) reported

    @virginmedia Communication is not one of Virgin's strengths. Your company slogan is "Honey, we shrunk the internet" I think you managed to shrink the quality of customer service at the same time!

  • fatedfox Fated Snowfox (@fatedfox) reported

    @virginmedia Who would I contact in your business department about escalations? I think your serviceability department has made a mistake and prematurely denied a client service. I really would appreciate a site visit to confirm that.