Virgin Media Outage Report in Chichester, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Waterlooville and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Havant |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Linda Blaker
(@CupcakeBlaker) reported
from
Littlehampton, England
@virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Oates
(@jimmyoates) reported
@virginmedia At the moment it just says my hub isn’t connected, to reset etc which I’ve done but still 1 solid & 2 flashing green lights. Nothing that let me see if there are other reported issues. Not in at the mo to do any further troubleshooting
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G
(@gemgemmzzzz1) reported
@virginmedia Last night my internet dropped for 4 hours and now it says having trouble connecting
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Lauren Green
(@tophat_lady) reported
@virginmedia There are no service issues, I’ve rebooted the box etc. it happens every few months. I report it and it magically works between 2mins and a few hours later.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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💖Stephanie💖
(@stephwillbye_2) reported
@virginmedia Yes I have, I agreed £45 due to all the trouble we have had and that’s why one of your staff members said that price so you don’t then go and take 115 and no it’s on the floor
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CAIS Files 💙
(@CAIS_Files) reported
@virginmedia It won’t allow me to connect to my work internal VPN from home - I have spoken to IT department at work & they report this is a common issue with #virginmedia as my trust use IPV4 whereas virgin IPV6 & this results in being at times incompatible
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Jason mead
(@Jaymead109) reported
@virginmedia I had 25mbps up to 48mbps download speed on my xbox now even with a new console I'm on 4mbps its ridiculous. You are just empty promisers your apparently fixing it all the time but in reality you dont you tinkered with it and now we have **** all.
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Jason mead
(@Jaymead109) reported
@virginmedia There is no actual help like an engineer or technician to fix my wifi theres no discounts on what we are paying a month whilst getting absolutely **** for it there is a bare minimum and you cant even provide it. I'm not being funny but when we joined you we had lovely internet
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Synfetic
(@Synfetic_) reported
@virginmedia Yes there is no issues as it fixes itself after 10 mins. Like I said this seems to be a nationwide issue and not just with me… maybe you should search some tweets to see what I mean
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john butterworth
(@butterworthj1) reported
@virginmedia An approx date of 7th September which would mean 9 days of various interruptions of my service? Do you really think this is acceptable? Having to restart my hub everyday in the middle of watching programmes?