Virgin Media Outage Report in Chichester, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Havant and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Internet | |
| Havant |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Wi-fi | |
| Havant |
Internet | |
| Havant |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I just ur hub three in modem mode. And I can see the up time. It effects access to the internet. The internal network and files are fine
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia internet and tv down in Po4. Portsmouth. Any news
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pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
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info_mattech
(@info_mattech) reported
from
Portsmouth, England
@virginmedia It’s been almost 2 hours on the app message service. They still haven’t managed to answer the original question or even establish who I am.
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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stuartchalk
(@stuartchalk) reported
from
Waterlooville, England
@virginmedia The worse customer service company by a country mile shocking 👺
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ibzy Bibzy Spider
(@EvenIbzy) reported
@virginmedia I've stood at the hub and received the same speeds as in the back bedroom. Hence, doesn't really matter. If the hub can't transmit the 500 I'm paying for as far as 2 inches, it's not my walls that are the issue
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Kerry Lenihan
(@kerrylynn21) reported
@virginmedia Can someone just call me I'm sick explaining the same issue to various agents on various platforms.
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Tony McDonough
(@tonymc39) reported
@virginmedia my elderly mum will be leaving VM when her contract ends in Nov. He experience over time has been awful. I have ready the cancel process is long and tortuous. How can we make this happen as quickly as possible?
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Breda Jennings
(@B_Jennings2105) reported
@virginmedia 2/2 I can to cancel. When you were UPC and I had a similar dreadful customer experience.
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Nigel
(@weaselchops) reported
@virginmedia I had resort to old fashioned telephone! The chat is broken for me! :(
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jules sheridan-jones
(@hockeyjules) reported
@virginmedia so no internet again for the 3rd time today - this is why as a 20 year customer I will not be renewing my contract
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Karen Alexander
(@chemistrykaren) reported
@virginmedia You can PM me if details would help.
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Ibzy Bibzy Spider
(@EvenIbzy) reported
@virginmedia Since seeing these issues I have rebooted the hub multiple times (again, shouldn't be necessary to constantly reboot the router) and had a new Hub put in. The speed I do get is plenty adequate, however I'm paying for M500 so should get 500 or close to.
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James Prosser
(@buzzkilljames) reported
@virginmedia any info on services outage in SE20 please?
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John Norman
(@JohnNormanMusic) reported
@virginmedia 1/3 Your support service for your new Virgin Stream is some of the worst customer service I have experienced, ever. This is not hyperbole, this is objective. I have had TV Packs added which I didn’t ask for, and ones removed which were being added.