Virgin Media Outage Report in South Hayling, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Hayling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near South Hayling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Fareham, Portsmouth, Havant, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
TV | |
| Waterlooville |
Total Blackout | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Fareham |
TV | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Hayling, England
Latest outage, problems and issue reports in South Hayling and nearby locations:
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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hagar 🇬🇧
(@dave12015) reported
from
Havant, England
Could @HouseofCommons stand away from @KayBurley #OFCOM complaint I won't watch this woman and Virgin Media look more attractive as days go by. It's not a @skynews thing now. It's #Sky thing now for rubber stamping these arrogant bias presenters. @adamboultonSKY too!
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Paul Briant
(@badassbriant) reported
from
Chichester, England
@virginmedia Signal has dropped back down to 1 bar of 4G again, 3 days in a row now. @EE said it was fixed, mind you’ve they’ve said that twice now. #🤥
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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conor barbour
(@conorbarbour) reported
@virginmedia Yes but the calls I have had have led to three engineere visits. The last engineer said there is nothing more he can do so I took to the forums 4 times and got a response but with no solution. The problem is virgins network not being able to handle the workload during lockdown
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MW Moran
(@mwmoran_) reported
@virginmedia I have done that twice, and still haven't received anything. And it says it takes two weeks to mail out. I requested this 3 weeks ago. I leave in just days, so cannot wait an additional 2 weeks. HELP!
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jooooon
(@possiblyginger) reported
@virginmedia cant use my virgin media login details on the sky sports app or website after being booted out of both for no reason. Seems I'm not the only one having this issue, any update on it being fixed? Not the first time this has happened either recently
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Gary Heron
(@GaryHeron) reported
@virginmedia oauth is broken. Cannot login to Sky sports. You need to get your support on it ASAP
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Leanne
(@Only1Leanne) reported
@virginmedia absolutely fuming 😡 over an hour on hold to be told call may drop which it did. You don’t make it easy to cancel and I will certainly never come back to virgin!!!!
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Chris Ball
(@chriswb) reported
@ASCarlisle @virginmedia Had enough of their terrible customer service
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Benno
(@bennoavfc) reported
@virginmedia @subinoyp Same issue here too
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Gary Heron
(@GaryHeron) reported
@virginmedia No point it is an issue with your backend passing oauth access tokens to sky’s servers. You need to find someone on your infrastructure team to track down the issue.
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martina cassells
(@martnjude) reported
@virginmedia I’ve contacted Apple support who says it’s a problem with the wifi not the phones as we can connect them to sky wifi with no issues
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Adam Jewell
(@AdamJewell4) reported
@virginmedia why can't I login to watch sky sports through the website, is something broken?