Virgin Media Outage Report in South Hayling, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Hayling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Hayling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Havant, Waterlooville, Portsmouth, Fareham, Gosport, Chichester, Donnington, Cosham and South Hayling.
| City | Problem Type | Report Time |
|---|---|---|
 Havant |
Internet | |
| Waterlooville |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Fareham |
Wi-fi | |
| Portsmouth |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near South Hayling, England
Latest outage, problems and issue reports in South Hayling and nearby locations:
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia It would be great if someone from your cancellation team can call me. I would stay as a customer but currently I'm paying double the price that BT/Sky offer. Being left on hold for 45 mins then being cut off is a terrible customer experience.
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Kelvin Wainaina
(@weezy2131) reported
from
Gosport, England
@virginmedia My broadband has been down since thursday 7am spoke to customer service told me would be fixed by 6pm friday evening even got a text saying its fixed now customer service is saying it will be fixed on Monday 29th thats 4days without internet 😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Travel Adam
(@hhukradio) reported
@virginmedia trying to call you for the past THREE DAYS to cancel my contract at end of term. Now your team say that I need to give 30 days notice (which I was doing but you didn't answer the phone). Really upset about this treatment after 7 years of service with you.
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claire mcguire
(@clairem70748403) reported
@virginmedia @DaddyBlackery My phone saying no service
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Horribly Lit
(@HorriblyR) reported
Uni: so... we need evidence your wifi has been an issue this whole time. ... Have you not had the *honour* of dealing with Virgin Media?! Also, why would I go to the effort of lying? Either way, my landlord is sending uni a letter to back me up 🙃
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lydia beauty&fitness
(@Lydia_evans_98) reported
@virginmedia Your customer service is appalling. I've had problem after problem since joining in march your customer service is awful, looking at all these unhappy customers makes me realise I'm not the only one. Im completely shocked at how bad your customer care has been
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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Mac the Minion
(@mactheminion) reported
@virginmedia At the moment everything seems fine. However at the time of my first tweet it was 5GB down and .05GB up And then when I try to stream on Twitch using OBS I can’t keep a stable connection. It isn’t something on twitch’s end or OBS as I have already checked them out
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Craig Ferguson
(@CraigF224) reported
@virginmedia Hey there, I have been waiting on a response via your online chat since 8:30 this AM, any chance of getting any support? Not an ideal way to start as a new customer to VirginMedia.
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Helen
(@HelsS76) reported
@SulakshanaMD @virginmedia I’ve also had 3 calls asking about my router and error messages it’s sending to @virginmedia. Told them I would call back later as I was working (using my mobile hotspot as the internet is down again 🙄) and they put the phone down on me each time!
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Audrey W
(@audreyawhite) reported
.@virginmedia - you've just dropped my call TWICE after waiting on hold for an hour. and there's no way to take action online. please help. this is unacceptable.
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///
(@sa_unknown01) reported
Been on the phone to @virginmedia for over half an hour now listening to the stupid music. All I want is to talk to someone about my frikin internet not working!! I swear @virginmedia customer service is the worst!!! #virginmediadown