Virgin Media Outage Report in South Hayling, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Hayling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Hayling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Portsmouth, Emsworth, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Wi-fi | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Hayling, England
Latest outage, problems and issue reports in South Hayling and nearby locations:
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John-Roy Singleton
(@Ulster_lad_17) reported
from
Portsmouth, England
@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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soverncomfort 🔴⚪
(@soverncomfort) reported
from
Portsmouth, England
@VirginMediaCorp I'm getting fed up with this. Yet again at 11:30pm my Internet has stopped working. Virgin is closed so what am I supposed to do? I am paying for a service thst doesn't work and you don't have anyone to answer the phones #useless #virginmedia
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Shannen AE
(@sae_dew) reported
from
Hill Head, England
@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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BurtyAdam
(@BurtyAdam) reported
from
Gosport, England
@virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues
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Stuart Palmer
(@Stueelouis) reported
from
Gosport, England
@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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Ronnie Pickering
(@dolb21) reported
from
Portsmouth, England
@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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I’ll say it.
(@dw644122) reported
from
Havant, England
@soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sims
(@mantha_1976) reported
Day two of trying to register a complaint with @virginmedia and the nonsense continues there isn't a single employee I've dealt with who is competent. I'm sorry to be rude but y'all are making me ill @virginmobile dealt with another query in 10 minutes
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James Carron
(@jimcarron) reported
Indeed, why do I have to suffer #virginmedia store ads when I am paying for their TV service?
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Jamie
(@myjanuaryfriend) reported
@virginmedia are a joke. Used to be the best broadband around but struggling to get a signal in most rooms. Supposed to be up to 350MBPS but realistically it’s 39MBPS! Just called and after dealing with their shocking customer service even more inclined to switch to @bt_uk
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Sam Sims
(@mantha_1976) reported
@virginmedia To be happening I mean sending a hub and cables could prevent the cost of an engineer coming out if that's the error. I don't have to wait till husband is COVID free to get internet back so I can do my studies (if it is the internal cables or hub causing the problem) but no
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Sam Sims
(@mantha_1976) reported
@virginmedia Garbage and if I can't do anything else you can be sure social media will know how bad the company will treat ppl although if they are a virgin customer they probably already know
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Sam Sims
(@mantha_1976) reported
@virginmedia The complaints webform wasn't working WhatsApp keeps sending me to the wrong department and noone at virgin will record my complaint which seems deliberate as I can't go to ofcom till I've gone through virgins complaints procedure
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Sharon Cooper
(@vamplady35) reported
from
Gillingham, England
@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
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Sam Sims
(@mantha_1976) reported
@virginmedia Instead of being sensible and logical virgin claim to be short on hubs pass me from pillar to post and virtually guarantee an Ofcom complaint will be coming. I'm trying to be polite as I know it's not the staffs fault responding but in the last 30 hours I've been treated like
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Jamie
(@myjanuaryfriend) reported
@virginmedia are a joke. Used to be the best broadband around but struggling to get a signal in most rooms. Supposed to be getting up to 350MBPS but realistically it’s 39MBPS!! Just called and after dealing with their shocking customer service even more inclined to switch to @bt.
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Oliver Barker
(@OliBarker2004) reported
@virginmedia No says there a no issues it’s extremely slow. speed tests keep changing and by the looks of it most of the UK has been experiencing slow speeds or none at all.