Virgin Media Outage Report in South Hayling, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Hayling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near South Hayling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Havant, Gosport, Waterlooville and Chichester.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Havant |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Hayling, England
Latest outage, problems and issue reports in South Hayling and nearby locations:
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Sam Joy 🇺🇦🇬🇧
(@sam_joy) reported
from
Havant, England
@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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BASH
(@BA5H3R27) reported
from
Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iulia marinela
(@marinela_iulia) reported
@virginmedia They were supposed to be coming between 8am and 1pm ,but still nothing Now I have 2 questions 1 how I'll be charged for next month bill? 2 who do I have to get in touch with to find out when someone is coming to fix this Hope you'll be able to help me out here
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Lauren
(@lozaay) reported
@virginmedia No, and then when I do ring I’m on hold for over an hour then they put the phone down!
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Kristian Lafferty
(@KristianLaffer1) reported
@Sharpy_G @virginmedia Wow! As I understand it, if you complain to the CISAS/ODR there are various fees associated with that for Virgin Media (around £400), so if everyone who they refuse to provide customer service to follows that route then they will be forced to improve their customer service.
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ZDLifestyle
(@zdlifestyle_) reported
@virginmedia Absolutely awful- being cut off and being on hold for hours and hours - then complaining about not getting the right speed for Internet - while I am a key worker and desperately trying to work from home too
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Edd Saunders
(@edd_saunders) reported
@virginmedia second time in a week I've lost service in BN3 area. This is unacceptable, especially as my bill has increased by almost 100% over the last 18 months. When will it be fixed?
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Kerry-Ann McCarthy
(@kejay2010) reported
@virginmedia No nothings working, so I’m paying for a service I can’t use, can’t phone anyone or speak to anyone either
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Tommyk
(@Tommyk01) reported
@virginmedia No. It crashes every day of every month. Your engineer advised there is a small local fault but 'Virgin will probably not seem it big enough to fix'. No phones are answered. The online help does not fix issues. Shocking service
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Matt Chorley
(@MattChorley) reported
@jonny_buck @virginmedia It was all working fine until I asked them upgrade from 200 to 350M so homeworking/schooling could cope. Was down to 9M this morning 😬
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Gavin
(@Gavin01358640) reported
@virginmedia Hello, Trying to contact you, can you talk about my contact on here, been on hold for 2 hours and your message service on the web page do not get a reply as well.
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Kristian Lafferty
(@KristianLaffer1) reported
@Sharpy_G @virginmedia P.s. by complain I mean complain about how your complaint has been resolved (or not).