Virgin Media

Virgin Media Outage Report in South Hayling, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Hayling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Hayling, Hampshire, England 12/11/2024 09:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Hayling, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Waterlooville, Fareham, Portsmouth, Havant, Cosham and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaterlooville TV
United KingdomWaterlooville Total Blackout
United KingdomFareham Internet
United KingdomPortsmouth Wi-fi
United KingdomFareham TV
United KingdomPortsmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Hayling, England

Latest outage, problems and issue reports in South Hayling and nearby locations:

  • mayonnaise65 Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.

  • RobNeedhamFR Rob N (@RobNeedhamFR) reported from Havant, England

    @virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!

  • RobNeedhamFR Rob N (@RobNeedhamFR) reported from Havant, England

    @virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!

  • 00snook Snooky100 (@00snook) reported from Portsmouth, England

    @virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.

  • GiganetUK Giganet (@GiganetUK) reported from Portsmouth, England

    @MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.

  • taxiclive Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported from Gosport, England

    @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

  • jejquade Joanna Quade (@jejquade) reported from Fareham, England

    @virginmedia Not working.

  • FinolaSloyanPR Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

  • vinnie_davis Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.

  • BA5H3R27 BASH (@BA5H3R27) reported from Gosport, England

    Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.

  • vinnie_davis Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom

  • sam_joy Sam Joy 🇺🇦🇬🇧 (@sam_joy) reported from Havant, England

    @virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.

  • komal_helyer Komal Helyer (@komal_helyer) reported from Waterlooville, England

    Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...

  • FinolaSloyanPR Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.

  • ghm67 G 67 🇬🇧🇺🇦 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area??

  • vinnie_davis Vinnie Davis (@vinnie_davis) reported from Portsmouth, England

    @virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.

  • FinolaSloyanPR Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!

  • 00snook Snooky100 (@00snook) reported from Portsmouth, England

    Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

  • janewalsh47 Jane Walsh (@janewalsh47) reported from Portsmouth, England

    @virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff

  • Jf0rdFord James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMcbot Deryck De McBoomer (@DeMcbot) reported

    @virginmedia The Internet has gone down yet again in the KY11 8JA area of Dunfermline. What is going on ?

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia Oh 5 mins later internet goes down yet again surprise suprise I suppose you want silly money get out of contract a contract for a service I’m not getting especially when most needed thank god I got mobile data an thank god that ain’t virgin

  • kingslayermark oppy (@kingslayermark) reported

    three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia And I know expect me sit on phone yet again for half hour plus and hope I don’t get cut off, no. I’m realistic to accept there may be the odd issue but Jesus not to this extent and customer service is shameful

  • jmelia123 jmelia123 (@jmelia123) reported

    @virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to

  • MichaelP9421 🇬🇧Michael P🇺🇦 (@MichaelP9421) reported

    @WendtheWalker Virgin Media for customer service!!

  • RobertsofW RobertsofWillenhall (@RobertsofW) reported

    @virginmedia All it says everytime is you are aware of the problem and an engineer is on his way , its happened again now , its ridiculous can sombody please advise as to what is going on its nearly been a week of disruption, not good enough.

  • scatmuncher marbleheadjohnson (@scatmuncher) reported

    @virginmedia..I just signed up for Virgin Media but your customer services are an absolute nightmare, could someone contact me direct please..

  • Loulou_Uberkirk Louise Upchurch (@Loulou_Uberkirk) reported

    Hello @virginmedia please can we cancel our contract. We’ve called 3 times today to do so and been hung up on each time before the cancellation being confirmed.

  • Amit91987 A.P (@Amit91987) reported

    @virginmedia I have tried reaching out via phone and the what’s app number provided. No luck. I have spent hours trying to get the issue resolved and when a manager calls me, I return the call and they have not called me back with regards to my package being changed!