Virgin Media

Virgin Media Outage Report in South Hayling, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in South Hayling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in South Hayling, Hampshire, England 04/19/2025 15:40

April 19: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Hayling, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Fareham, Waterlooville and Cosham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGosport Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth E-mail
United KingdomPortsmouth Internet
United KingdomFareham Wi-fi
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near South Hayling, England

Latest outage, problems and issue reports in South Hayling and nearby locations:

  • tayjosborne Taylor (@tayjosborne) reported from Waterlooville, England

    @virginmedia why can I never get internet upstairs. Its shocking

  • LukeGray1997 Luke Gray (@LukeGray1997) reported from Portsmouth, England

    @virginmedia no internet in PO4 but according to your website there’s no issues.

  • garnham_andrew Andrew Garnham (@garnham_andrew) reported from Gosport, England

    Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia

  • KDBlake11 Kim Blake (@KDBlake11) reported from Portsmouth, England

    @virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer

  • soozythompson Susan Thompson (@soozythompson) reported from Gosport, England

    @virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help

  • Webb1001 Janet Thorpe (@Webb1001) reported from Fareham, England

    Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson

  • dave12015 hagar 🇬🇧 (@dave12015) reported from Havant, England

    Could @HouseofCommons stand away from @KayBurley #OFCOM complaint I won't watch this woman and Virgin Media look more attractive as days go by. It's not a @skynews thing now. It's #Sky thing now for rubber stamping these arrogant bias presenters. @adamboultonSKY too!

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @virginmedia I have reported issues on many occassions.

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia someone needs to contact me, your customer service is beyond atrocious!!

  • cretevick Vicky May (@cretevick) reported from Portsmouth, England

    @virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from South Hayling, England

    @virginmedia you have missed your own KPI of contacting me about my complaint. Such poor service, new customer regretting joining you

  • sashenden Simon Ashenden (@sashenden) reported from Waterlooville, England

    Oh looks like the issue with virgin media you’re already investigating. Probably why my Smart lights are having problems too

  • utarg Mike Cook (@utarg) reported from Portsmouth, England

    @virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...

  • MrsCatbus Helen Thomas (@MrsCatbus) reported from Fareham, England

    @virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!

  • Pammy52 Pam McHugh (@Pammy52) reported from Portsmouth, England

    @virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.

  • Cian_Aidan Cian (@Cian_Aidan) reported from Fareham, England

    @virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.

  • dazzlergamblen Darren Gamblen (@dazzlergamblen) reported from Fareham, England

    @virginmedia your internet goes down more than a thai lady boy !

  • simon_weaver Simon Weaver (@simon_weaver) reported from Waterlooville, England

    rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.

  • _laudacieuse alicebldn (@_laudacieuse) reported from Gosport, England

    @virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia I don’t want compensation. I just want the service I pay for to work. It happens every year in November

  • 0161quorn Poseur Mota (@0161quorn) reported

    @virginmedia I’m trying to cancel an engineer appointment for Thursday morning but it’s not showing in my app. The “contact us” section is sending my round in circles, hence this tweet. Please help

  • RudieTrudie1 Trudie Cole (@RudieTrudie1) reported

    @virginmedia receiving many calls about poor Wi-Fi service and how to fix it, how can I tell if they are genuine?

  • emiTfOnwaD ⚡Dawn Of Time⚡ (@emiTfOnwaD) reported

    @virginmedia @Asherhinds This BS. This is a VM issue, it's common to scores of users. I was able to change my own, but it got changed again. How is that possible without internal access to vm systems?

  • emiTfOnwaD ⚡Dawn Of Time⚡ (@emiTfOnwaD) reported

    @virginmedia you need to make a statement ASAP. Have you been #hacked? If not, what the hell is going on? Many users are reporting the same email pw issues and getting locked out.

  • gopikammala34 gopikammala (@gopikammala34) reported

    @virginmedia Hi, Team said it takes few more days and an engineer working in your area but I can't see any engineer working in my Area for 2 days? and when i check the service Status still no failure updated and showing as All good in my Area? What would be the reason for this? Can ds be prio

  • NovoShield_Pro novoShield (@NovoShield_Pro) reported

    @Asherhinds @virginmedia when the carriers get hit with obligation to refund phishing victims, that's when they'll start providing proper support - like the banks.

  • Matt2593 M A T T (@Matt2593) reported

    @virginmedia Internet cut out at 10:30am yesterday. Got home called virgin. Unable fix it offered an Eng appt for Friday (I’m at work) and booked it in. Then said that’s all they could do and if I miss it I pay £25. 5 days without internet in 2022 at the amount I am paying is not forgivable

  • emiTfOnwaD ⚡Dawn Of Time⚡ (@emiTfOnwaD) reported

    @Asherhinds @virginmedia Something internal to vm is either broken or hacked. It shouldn't be possible for an account to be hacked a second time in hours once changed with a PW generator. Has to be internal.

  • LindseyJemma Lindsey Hunton (@LindseyJemma) reported

    @virginmedia Tv is fine but i have almost no wifi in 3 rooms and its really slow in the rest of the rooms. I have rebooted my router and its worse