Virgin Media Outage Report in South Hayling, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Hayling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Hayling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near South Hayling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Fareham, Havant, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Internet | |
| Waterlooville |
||
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Fareham |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Hayling, England
Latest outage, problems and issue reports in South Hayling and nearby locations:
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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Kelvin Wainaina
(@weezy2131) reported
from
Gosport, England
@virginmedia My broadband has been down since thursday 7am spoke to customer service told me would be fixed by 6pm friday evening even got a text saying its fixed now customer service is saying it will be fixed on Monday 29th thats 4days without internet 😡😡😡
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Ferguson
(@tom10248) reported
@virginmedia 12 hours and still down. Can’t even give my 30 days notice as your landline is down as well and your mobile service is as bad. It’s taken me ten minutes to tweet this as your mobile service is slower than my ****** Alabama cousin.
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Alex Myers
(@AlexMyers) reported
@mikeyjdbennett Has someone you know had a problem with @virginmedia recently?
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YouDontNeedToKnow :)
(@TenderCreepy) reported
@virginmedia What is going on since yesterday 28th/09? Broadband down. On-off. Impossible to work remotely like this. Would like to make a complaint. Can I have the link, please? It is not small money what I pay to have this service...
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Jill Cornfoot
(@Corny123) reported
@acollins450 @virginmedia Same issue in SK85BL
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pam sargent
(@fattiesfriend) reported
@virginmedia Trying to resolve an account issue is like pulling teeth. Dreadful not being able to get in touch with a provider 😡
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Gav
(@finallygav) reported
@virginmedia WIFI still not working correctly, constantly going on and off. How much longer is it going to take to repair a service I’m paying for but not receiving?
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amanda collins
(@acollins450) reported
@virginmedia is there an outage SK85NL if so how long for
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Burnsey
(@sb_watp) reported
@virginmedia any sign of my internet being fixed. I’ve been down for over 12 hours now.
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Cat Simmons
(@littlegreenguru) reported
@virginmedia hi there! Me again! Connection has just gone in bn13 1aa….the service check page is giving an error and I can’t log into my virgin media to check, it won’t function. Please could you check for me to see what’s going on? Ta
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Caroline Marshall
(@ctarpeyafrica) reported
@virginmedia I finally spoke to someone. My service is being monitored for 7 days, so we’ll see what come out of that