Virgin Media Outage Report in Netley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Netley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Netley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Wi-fi | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Netley, England
Latest outage, problems and issue reports in Netley and nearby locations:
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia That doesn't help. The internet is working fine. It's the TV
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
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Kim Blake
(@KDBlake11) reported
from
Portsmouth, England
@virginmedia one hour later on the phone to you just to ask for a virgin box up grade seems that nothing is easy with Virgin media ... frustration customer
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Stewart
(@ls_1983) reported
@virginmedia Yes and told it’s not a “you” issue as no issues detected so must be said thing in the house. Customer service argue that no issues even though I’ve set up a BQM which shows clear network drop outs, absolute no help at all
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Jayden
(@Jayden14761301) reported
@virginmedia Lister JOHN it was listed mate this is 0 help and i’m gonna report u to richard branson “pal” u have ruined my halloween and my son is crying as he can’t watch his daily 10 hour baby shark loop. Kind regards Jayden x
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Wardy
(@adam_ward2) reported
@virginmedia got a lot to learn in customer service from @AmexUK no sitting on hold for 20mins and very helpful knowledgeable customer service reps
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Irene Revie
(@pinkeurogirl) reported
@virginmedia What option do I choose when calling 150 to address this issue? I’ve tried many times but never get to speak to anyone
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Mike
(@Mike_Cowan) reported
@virginmedia That they don't know how to fix that and I need to speak to someone else. Then they ended the chat. Good news is my contract is up in a few weeks so adiós amigos.
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Rachael Moore
(@RachaelMoore30) reported
@virginmedia Once again saying no issues when I do that, but tells me to reboot the hub which I only did yesterday. No WiFi currently and using most of my mobile data due to these issues
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Katieee
(@Kt_Duckworth) reported
@virginmedia No, I’ve just checked again and it says no issues anymore but the connection cut out again a few minutes ago
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Sarah Pie 🌻🌻
(@craftysarahp) reported
@virginmedia please cancel my engineer appointment tomorrow try to cancel in my virgin media account no appointment - your online bot said call but just holding please help thanks
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Darren Winterburn
(@Dazwint) reported
@virginmedia I've spoken to your useless customer service several times, I've raised a complaint but a month on I still don't have two fully working TV boxes, it's ok though my contract is up in December and I will not be renewing, shame after 7yrs with you but your customer service is pants
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Philip Moore
(@greedyweebear) reported
@virginmedia They didn’t have a clue what was happening , and I am sick and tired of being passed pillar to post , I just want to cancel