Virgin Media Outage Report in Netley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Netley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Netley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
Total Blackout | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Netley, England
Latest outage, problems and issue reports in Netley and nearby locations:
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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alicebldn
(@alicebldn1) reported
from
Gosport, England
@virginmedia It is not a problem with my area, everywhere is said to work perfectly. My hub has been updating for 24hours+ (green arrows flashing). I had to buy more data to use internet on my phone which I want to be refunded too (wouldn’t have bought it if WiFi worked)
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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alicebldn
(@_laudacieuse) reported
from
Gosport, England
@virginmedia tried to get touch with anyone who could get me a refund for the poor service you provide, unsuccessfully. On the /ofcom page, I did not find any contact appart from 150 call.Please give me a phone number or an email address so that I can apply for a refund thank you
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@virginmedia no internet in PO4 but according to your website there’s no issues.
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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alicebldn
(@alicebldn1) reported
from
Gosport, England
I think @virginmedia must think that people have nothing better to do in their life than being on hold to their customer service. I surely have better things to do / work to do that requires me to use the internet. 44 minutes on hold now
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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br00ny
(@br00nytwitch) reported
@virginmedia Aye ill phone in 2 weeks to cancel 🎉🎊
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udrivebarnsley
(@udrivebarnsley) reported
@virginmedia Hi, I'm a Virgin Media customer & I haven't been able to access my email today. I've tried several times. It's an old Blueyonder email that I use every day, but now it says its invalid/doesn't exist. It was OK a few days ago. Any issues? Thanks
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eau bane
(@obanchi) reported
@virginmedia Says no wifi since the 31st and “will attempt to fix by 5th September 4pm” - do we get money off our bill for this (your wording says 2 full working days minimum) - is a weekend considered a working day?
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AJ ⚫️⚪️🤙🏻
(@GEORDIEAJ23) reported
@virginmedia I have never received any text message from virgin nor have I replied to one which makes me rather alarmed my data is compromised if my correspondence are being sent to another person. This process took 3 and a half hours on the phone during which I was hung up on 3 times.
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Aoife Read
(@Aoife_JC_Read) reported
@virginmedia very bad customer service. My elderly mother has been trying to get an issue with her phone line fixed since 5th of august to no avail. Technicians unable to resolve issue and no supervisor has contacted her back despite 15 phone calls. Disgusted.
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Peter White
(@1Petewhite) reported
@virginmedia Answer the ****ing phones... ****ing **** customer services. Foreign customer service agents can't speak English. Disgraceful.
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kelly Dawkins
(@ditzyk) reported
@bt_uk when can I cancel out of my contract??? I’ve been with @virginmedia & @SkyUK & never ever experienced drop outs like this. Yesterday I was told it was fixed & today it’s down again!
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Brad
(@DymondFormation) reported
@SkyHelpTeam It’s been down for 6 hours now. I was told by one of your colleagues that there is a small outage affecting less than 150 households. I’ve just moved from Virgin Media and never had an outage last more than a few minutes with them in 3.5 years…
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David Williams
(@davidw_books) reported
@vmbusinesshelp I live in a shared flat with Virgin Media Business broadband. Bill is paid by the letting agents, not the residents. We’ve had no internet since Tuesday. Any help would be appreciated. Thanks.
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'Big Al' 🇺🇦
(@living_cheerful) reported
@virginmedia having waited in all day for work on our fault (nearly 4 weeks currently) no one has come and we are currently on our third call to try to find out why. This company has no consideration for their customers. Appalling service, avoid like the plague.