Virgin Media Outage Report in Netley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Netley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Netley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Fareham, Romsey and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Southampton |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Netley, England
Latest outage, problems and issue reports in Netley and nearby locations:
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becki Billing
(@Smeckibiff) reported
@virginmedia Your service is appalling. EVERY day my internet drops out. Why do I need to restart my hub every day. I’ve tried calling and just get cut off after following all the steps to resolve. I’ve raised a complaint and heard NOTHING.
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Ange
(@t77nge) reported
@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Lisa
(@Lisa09783698) reported
@virginmedia Thank you for your assistance. Someone has now called me back and accepted my security details originally supplied ?? I believe the matter will now been sorted. Sometimes an element of common sense needs to be applied in the name of good customer service and problem resolution.
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Sonic Death Monkey
(@Parkesy1701) reported
@virginmedia Thanks for the reply. No, not given a reason on any of the delays to the fix. I complained on the 9th Feb.
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Ｉ, Ｒｏｂａｒｔ 🇦🇺 🇬🇧 🇳🇱 ⚖️🎗️
(@FromRoy) reported
@virginmedia Back in the queue, then. What's the point of Twitter support if you never ... ever ... escalate an issue and just give people lip service? I have never seen anyone own a problem a customer is having.
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özenç
(@ozenc79) reported
@virginmedia i have explained 5 months!!!!! i dont know my account no... i dont know my password. During application to virgin media, the customer service wrote my detail wrong.
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Chris
(@cajchecketts) reported
@virginmedia Hi VM, I've complaining about my broadband being almost useless for weeks and weeks and kept being told there was nothing you could do as the congestion outage was being fixed on 28th. Yet today its exactly the same and thinkbroadband showing the same extreme latency
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Tim Bray
(@TimBray07366626) reported
@virginmedia Your response is simply a lie! Virgin tech support say there is a known outage in this area with a utilisation upgrade STILL in process. This has been ongoing for several months. Why are you still lying to me?
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Richard Smith
(@richardsmith71) reported
@virginmedia I got a reply went through all my details and then it went dead and sent me a questionnaire to rate the service to which I gave it 1 out of 5 in reality it’s - 5 out of 5 diabolical service I’m amazing Virgin Media is a thing 😱
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liam ward60
(@liam_ward60) reported
@VirginMedia_One Dear God more f,king rubbish from the awful virgin media they can keep it this is one viewer who dont and wont b watching virgin media Ireland