Virgin Media outages and service status in Netley, England

Problems in the last 24 hours in Netley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Netley, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Portsmouth, Gosport District, Fareham, Yarmouth, and Cowes.

City	Problem Type	Report Time
Gosport	Internet	14 minutes ago
Southampton	Wi-fi	12 hours ago
Portsmouth	E-mail	2 days ago
Southampton	Internet	5 days ago
Southampton	Wi-fi	8 days ago
Portsmouth	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Netley, England

Latest outage, problems and issue reports in Netley and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 1 minute ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 1 minute ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Mike Walker (@MikeWalker2012) reported 3 minutes ago from Fareham, England

  @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 5 minutes ago from Portsmouth, England

  @virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.

• 
  James Ford 💙 (@Jf0rdFord) reported 6 minutes ago from Gosport, England

  @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 7 minutes ago from Portsmouth, England

  @virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ

• 
  Jeff Otton (@Jeff_Otton) reported 19 minutes ago from Portsmouth, England

  @virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 25 minutes ago from Romsey, England

  @virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  Veteran Locksmiths (@vetlocksmith) reported 27 minutes ago from Fareham, England

  @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 42 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Snooky100 (@00snook) reported 44 minutes ago from Portsmouth, England

  Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!

• 
  Clive Hewitt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@taxiclive) reported 44 minutes ago from Gosport, England

  @virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.

• 
  Sarah-Jane Finch (@formula1girl) reported 44 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Sarah-Jane Finch (@formula1girl) reported 47 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Brooke Smedley (@Brooke_Smedley) reported 51 minutes ago from Portsmouth, England

  . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

• 
  Sarah-Jane Finch (@formula1girl) reported 51 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Mark Cook (@Macsaint99) reported 53 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  mark wilson (@obcans) reported 57 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  BurtyAdam (@BurtyAdam) reported 58 minutes ago from Gosport, England

  @virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne Devlin (@lynne_devlin) reported 5 minutes ago

  @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

• 
  David Richards (@DWRICHARDS) reported 7 minutes ago

  @virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?

• 
  YorkshireB'stard (@Phil197881) reported 9 minutes ago

  @TheGriftReport I have the same problem with Virgin media, their call centre is in India and more than once I've just rung off after not understanding what the guy said.

• 
  twocakesdakes (@2cakesdakes) reported 15 minutes ago

  @virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off

• 
  John M (@john1mccarthy) reported 15 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

• 
  Told You So (@TYS20212) reported 17 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Chris (@Brutha_bear74) reported 18 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  Jack Sandberg (@baltimoreoracle) reported 19 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Eden Gem (@edengem) reported 20 minutes ago

  @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.