Virgin Media

Virgin Media Outage Report in Netley, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Netley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Netley, Hampshire, England 10/08/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Netley, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham and Gosport.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth E-mail
United KingdomSouthampton Wi-fi
United KingdomFareham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Netley, England

Latest outage, problems and issue reports in Netley and nearby locations:

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..

  • kwxmxna 𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported from Southampton, England

    So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs

  • DJW280273 Daniel J Watson (@DJW280273) reported from Portsmouth, England

    @virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad

  • Lynne_Murray007 Lynne Murray (@Lynne_Murray007) reported from Hill Head, England

    @virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Internet is down and your website isn't working

  • Theknibbler James Knibbs (@Theknibbler) reported from Portsmouth, England

    @virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.

  • AnywhereDeckCha Anywhere Deck Chairs (@AnywhereDeckCha) reported from Portsmouth, England

    @virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify

  • robogrady Robin O'Grady (@robogrady) reported from Gosport, England

    @virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • xarosan29 Kazzybun (@xarosan29) reported

    @virginmedia Some? The entire country is having the same problem and this happens everytime you increase bills. Clearly the more expensive your service gets the less service your customer is getting

  • shafto64 Bogwoppit (@shafto64) reported

    @virginmedia When can i **** you off and move Shite tv Dont need landline Clunky, chunky boxes

  • tb_tom89 Tom Bedford (@tb_tom89) reported

    @virginmedia I've been on hold for now two hours over 4 calls because the call center keeps hanging up. I just want to use the backup 4g dongle you've provided as a backup for times like these yet seems to need activating. Or is that also down?

  • Laceysaints Mark (@Laceysaints) reported

    @virginmedia In Southampton and it’s down too… the s this why no one can access your website as they are all complaining about your below acceptable service?

  • Why6SoSerious Nick abbott (@Why6SoSerious) reported

    @virginmedia Your apologies are empty at this point what we want is action fix the issue permanently stop patching it with lack lustre fixes thst last an hour and do the job properly fix it or you will loose customers also perhaps stop raising the prices for this disappointing service

  • LincolnMOD Andy G (@LincolnMOD) reported

    Is @virginmedia down again? Can’t get on their website to check

  • AdrianFaiers Adrian Faiers (@AdrianFaiers) reported

    @virginmedia Giving us just some indication of what the 'issue' is might help #VirginMedia's reputation. Or has somebody knocked their coffee into a server again? #VirginMediaOutage

  • CSpooney chris (@CSpooney) reported

    @virginmedia Bills going up for shittier service. Cheers

  • uchujinphoto 🆄🅲🅷🆄🅹🅸🅽🅵🅸🅻🅼🆂 (@uchujinphoto) reported

    Oh wow @virginmedia broadband down, usual phone number saying "this number is out of service" and website down too? Others reporting same Sounds major. Any thing to say Virgin?

  • OfficialTommyTV VirginMediaCustomerSupport (@OfficialTommyTV) reported

    @clairelight8 @virginmedia Hello Claire, yeah it sucks doesn’t it! It almost sucks as much as all of you morons complaining!