Virgin Media outages and service status in Netley, England

Problems in the last 24 hours in Netley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Netley, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, Lymington, Gosport District, and Yarmouth.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Phone	6 days ago
Portsmouth	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Netley, England

Latest outage, problems and issue reports in Netley and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 5 seconds ago from Southampton, England

  @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

• 
  Sarah-Jane Finch (@formula1girl) reported 7 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Nicola Foster (@mayonnaise65) reported 8 minutes ago from Portsmouth, England

  @JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 8 minutes ago from Ampfield, England

  @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

• 
  Mike Cook (@utarg) reported 14 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 15 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?

• 
  Nicola Foster (@mayonnaise65) reported 27 minutes ago from Portsmouth, England

  @virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!

• 
  michael stanley (@mikeyboystanley) reported 28 minutes ago from Portsmouth, England

  @virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.

• 
  Luke Martin (@lukemartin243) reported 31 minutes ago from Portsmouth, England

  @virginmedia This is really poor for a large company to have such issues… when will it be back up and running?

• 
  Cliff Emmans 💙 (@clifhard) reported 32 minutes ago from Portsmouth, England

  @virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 34 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 34 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 38 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  Ronnie Pickering (@dolb21) reported 41 minutes ago from Portsmouth, England

  @abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.

• 
  Andy Rowlands 💙 (@CoachZen) reported 44 minutes ago from Fareham, England

  @virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.

• 
  James Featherstone (@JFeathjav) reported 54 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  Sarah-Jane Finch (@formula1girl) reported 57 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Simon Newby (@simonnewby) reported 58 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  soverncomfort 🔴⚪ (@soverncomfort) reported 59 minutes ago from Portsmouth, England

  @virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@xTHEDROIDx) reported 6 minutes ago

  @virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.

• 
  Michael De La Broc (@MDeLaBroc1) reported 7 minutes ago

  @Benleo @virginmedia Last MARCH I went in store to enquire about a new, better priced broadband contract or to disconnect. I was going abroad for at the time, but wanted something better when I got back, I was sold on a new contract. Apparently my previous account should have been closed there and then. In September my service is cut off with no explanation, I do most of my work online so this is obviously bad, I got in contact, turns out my direct debit was still going to the supposedly cancelled account, not the current one, for the next three months I have a never ending series of chats on the phone or online chatbot to try and figure out what is going on. I can't log into virgin media online, because the credentials I used, take me to a placeholder screen, because the account is deleted or something, I don't know, no one can tell me. I go abroad in December, come back in January, same problem, the internet is disconnected for ''non payment'', all payments, are still, going to a an account that was supposed to be deleted or merged into my current one a year ago. every other month I am having to redo the same chat on their chatbot, followed by a customer complaints phonecall with some arrogant Indian who barely speaks English and doesn't understand what I am trying to tell him. And every month this goes on for, they are charging me a £7 late fee and even letter saying the price for the contract I am barely receiving service from is going up due to inflation. Truly is an absolute travesty this company, I am just going to cut the entire thing loose and go to StarLink the next time this happens, which I expect will be in two weeks going by the near monthly disconnects I am put through

• 
  Jackmeough1 (@Jackmeough7058) reported 9 minutes ago

  @Benleo @virginmedia Left 08/23. Landline wasn't working for 12months+. Indian call centre kept promising engineers that never came. Online logs of issue were cancelled automatically after 28 days 'You haven't been back in touch, assume issue is resolved'. I was a customer over 20yrs. ******* useless

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 9 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  Louise Bagshawe (@LouiseMensch) reported 11 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Conor Swifty (@ConorSwifty) reported 11 minutes ago

  @virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.

• 
  David (@blueboy2710) reported 14 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 14 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Ivan Elmanov (@GregoryRasputin) reported 15 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Mick (@MKE4612) reported 17 minutes ago

  @Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.