Virgin Media Outage Report in Netley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Netley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Netley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Romsey and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Netley, England
Latest outage, problems and issue reports in Netley and nearby locations:
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie Ireland
(@rosiehola) reported
@virginmedia I’ve had no service since last Friday, technician came on Monday did nothing. I’ve rung VM 4 times, live chatted 4 times - nothing!!! Technician not coming back out until the 6th September 😡🤬 VM customer service is abysmal
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Trish Ferguson
(@TrishaM175) reported
@virginmedia why oh why am I receiving speeds of 20 when I pay for 200? I reset my router and it gets better but within 24 hours it’s 40 and drops to 20 again! Is my router needing renewed? Are you turning my feed down? Why can’t I get what you promised when I renewed?
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Jay Smith
(@jaynemesis) reported
@virginmedia I've been using it in modem mode only since I got virgin, so there is no way of knowing this.. The insinuation is that our ubiquiti network hardware would somehow perform worse than your hub 5 and in some way stop receiving any Internet connection without anything in its logs?
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7pudinis
(@7pudinis) reported
@virginmedia wifi continually stops for a few days now. Reset hub, website says "there's still an issue with your connection". Says to check back here after 23 hours and you'll help book a technician?! Why should I pay for a service you're not providing?!!
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Rykyuby
(@rykyuby) reported
you think loyalty to your ISP would mean something to them but every time you complain about the internet being slow they tell you just reset it at this point i am fully convinced that Virgin Media is the worst ISP ever charge a ridiculous amount and give an awful service. 1/2
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Rykyuby
(@rykyuby) reported
you think loyalty to your ISP would mean something to them but every chance you complain about the internet being slow they tell you just reset it at this point i am fully convinced that Virgin Media is the worst ISP ever charge a ridiculous amount and give an awful service. 1/2
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LV
(@LV13324211) reported
@virginmedia I have cancelled my contract after almost 25 years, 4 engineer visits all confirmed issue is with the signal at the cabinet. All stated "Network team" need to resolve, issue not resolved since reporting back on the 1st July.
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Tara
(@Tara291984) reported
@virginmedia why is my service disrupted again… channels failing and unable to watch!! Sick of this problem. Most recent problem only fixed beginning of Aug !!!
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Alex Mccullough
(@Mcculloug10Alex) reported
@mtunney1983 His KD is **** because of you! Sort it out @virginmedia
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Paris with an e
(@Pariswithane1) reported
@virginmedia My name isn't Paris, and surely as a communications company you should be able to manage a simple call! As for the complaint 28 days is ridiculous. How backed up is your complaints department. What if my complaint involves billing? Am I supposed to just pay it? 🤔