Virgin Media Outage Report in Netley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Netley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Netley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Netley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Netley, England
Latest outage, problems and issue reports in Netley and nearby locations:
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internets been down for over an hour and no one awnsering the phone...crap customer service
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Finola Sloyan
(@finolaineurope) reported
from
Portsmouth, England
@virginmedia @Virgin_Victoria Service back now. Thankfully.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia Having been a network engineer myself, I think a little more meat on the bone wrt information is required for good customer focus, and it's broadband not TV is my issue. I think that's refering to TV? Perhaps hoodwinked to cancel the Friday engineer visit?
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Jack Armstrong
(@JackArmstrong17) reported
@virginmedia no i’ve left a complaint on chat from my app
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Heidi Alden
(@HeidiAlden) reported
@virginmedia Yes. It says no faults. Your text service tells fault F009439227. Latest text update (today - the 2nd date I was told it would be fixed) is that you've identified the fault (9 days after zero service) and that an engineer is on their way.
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Saad
(@saad57306371) reported
@virginmedia No idea what that means or why it was off in the first place! Frustrating that there has been a problem every other week with virgin through the 12 months I have been with them. If the internet service doesn’t improve, a lot of customers like me will be leaving very soon!
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Peter B.
(@West_Lower_Blue) reported
@virginmedia Then I’m wasting my time, again! Customer Service is just not that, that do not help and they do not provide a service. How do I escalate this when all you do is put barriers in the way. A complaint to OFCOM
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Saad
(@saad57306371) reported
@virginmedia Yes, I was on the phone with virgin for hours yesterday. According to your customer service rep “*Kamalesh* I am sorry I see that your one of the bandwidth is off which is 2.4ghz and wifi pod works only on 2.4ghz now I have turned it ON so it will start working properly.”…
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𝕻𝖎𝖘𝖈𝖊𝖘 𝕻𝖚𝖘𝖘𝖞 🧛🏽♀️
(@finessahundgens) reported
I need to press my landlord for when this new WiFi is coming n ask for virgin media or say it needs to be speed that can support 4ppl or 10 devices
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liam gillett
(@gillett_liam) reported
@virginmedia Pretty much for the whole time I’ve been with you which is just over two years now but every time you increase my speed and promise me it will be better or you send me a new Rueter which I have had lots of it works for about a week and then goes back down.
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Arun Kumaravel
(@arunkumaravel) reported
@virginmedia @yodel Ok ty will see another day and cancel the order
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liam gillett
(@gillett_liam) reported
@virginmedia A lot of issues which are all outlined on the account and are under investigation but I should have had a callback yesterday once Steve had looked at the account. This didn’t happen and obviously I don’t have a direct contact number for the person I spoke to.