Virgin Media Outage Report in Cowes, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cowes come from postal codes PO31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent Virgin Media outage reports came from the following cities: Cowes, Southampton, Portsmouth, Fareham, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Cowes |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Chloe Bruce
(@paintthe_moment) reported
from
Fareham, England
@virginmedia is there anything wrong with my area?? Internet and tivo both not working. Network availability (C130)
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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🟡Barry Heaybourne🟡
(@Donny_Tiff) reported
from
Gosport, England
@virginmedia broadband and tv down in PO13. It appears to be nationwide as seeing tweets from all over the country. Also, your service status checker is telling me to order a new hub. I guess that this isn’t the problem?!
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Cartwright
(@ethan2503) reported
@Benly125 @virginmedia It’s down everywhere. Absolute piss take
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ALI ⚡️
(@Ali1Ace) reported
@virginmedia why’s my WiFi down and flashing green
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Lewis
(@Rock49p) reported
yo @virginmedia, why does my internet cut out minimum once a day?
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Alistair Hastie
(@UKStorageSolltd) reported
@MBS1872 The RAC guy comes along brilliant service. They have nothing else to sell you if they think you already have what they are offerring, same with Sky, Virgin Media the lot
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JR
(@JR_0113x) reported
@virginmedia @RioRomeoR @RioRomeoR wtf man said virgin media replied hahaha
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Aaron Wilson
(@AaronWxlson12) reported
@virginmedia why is your wifi so bad? This past month it’s got to the point the speeds that’s paid for is halved? Wtf is going on
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Callum Douglas
(@TheDougsterr) reported
@virginmedia @ClaireDoug5 Shouldn’t need to come to that? Why shouldn’t it? The service is the worst !
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Keely Carter
(@KeelyCarter10) reported
@virginmedia Yes absolutely. It was attempted via customer services and despite being made aware of the situation they refused to waiver the charges. I'd absolutely love to get this resolved and I thank you for your swift response.
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GiGi
(@GiGigrainger) reported
@virginmedia 2nd time in the space of a week and half we have no internet. Same problem for our neighbours. If you are going to send someone out to fix a problem, can you please not waste our time and your time and just fix it properly the first time?!
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charles dickson
(@chazdee1) reported
@virginmedia I’m having issue CS2004 code on all my boxes yes I check cables and that but I can’t get the live chat to work online to ask for help