Virgin Media Outage Report in Cowes, Isle of Wight, England

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cowes, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Southampton, Yarmouth, Cowes, and Cosham.

City	Problem Type	Report Time
Portsmouth	Internet	17 hours ago
Gosport	Wi-fi	2 days ago
Fareham	Internet	2 days ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	2 days ago
Fareham	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

• 
  Jason Crouch (@jdcrouch1972) reported 3 minutes ago from Portsmouth, England

  @virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times

• 
  Janet Thorpe (@Webb1001) reported 6 minutes ago from Fareham, England

  @ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404

• 
  Raine Lambert (@raine2016) reported 7 minutes ago from Portsmouth, England

  @virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉

• 
  Liz Havlin (@Celticchorus) reported 8 minutes ago from Southampton, England

  @virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.

• 
  Milton Chapman (@76chappers) reported 10 minutes ago from Southampton, England

  @virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout

• 
  HeresSaintGemma (@HeresGemma) reported 10 minutes ago from Southampton, England

  @virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.

• 
  Milton Chapman (@76chappers) reported 13 minutes ago from Southampton, England

  @virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia

• 
  Chas Cowell (@ChasCowell) reported 21 minutes ago from Gosport, England

  @virginmedia what’s going on with TV service 🤬🤬🤬🤬

• 
  brendan whelan (@sunnyboy12345) reported 23 minutes ago from Portsmouth, England

  @MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.

• 
  Paul M. Farmer (@SupaScouse53) reported 35 minutes ago from Southampton, England

  @virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.

• 
  Vicky Houlden (@VickyD89) reported 35 minutes ago from Portsmouth, England

  @virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭

• 
  Jason Crouch (@jdcrouch1972) reported 36 minutes ago from Portsmouth, England

  Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours

• 
  Clare Old (@enkeli85) reported 39 minutes ago from Southampton, England

  @sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣

• 
  brendan whelan (@sunnyboy12345) reported 40 minutes ago from Portsmouth, England

  @virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.

• 
  🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀 (@TheAldousSnow) reported 46 minutes ago from Portsmouth, England

  @virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out

• 
  Al Galpin ➡️ #SuperPod2020 (@AlGalpin) reported 46 minutes ago from Southampton, England

  Never a good sign when the @virginmedia service status page on their website is broken 😾

• 
  Jacqui Mullarney (@Jovijaqs) reported 47 minutes ago from Southampton, England

  @virginmedia please sort the signal out as missing the rugby

• 
  Claire (@Weaver_Diva) reported 48 minutes ago from Southampton, England

  @AdamDrewy85 Mines down too. We’re with @virginmedia

• 
  Catherine🏳️‍🌈 (@catherinealysh) reported 49 minutes ago from Southampton, England

  @virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 55 minutes ago from Southampton, England

  Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James V Tooey (@jvtooey) reported 6 minutes ago

  @virginmedia Nope been told that back office has a massive back log of ppl they need to ring but to be honest seems like a something you would say to keep ppl quiet and calm! Your customer services is disgusting

• 
  V I C T O R (@Victor_O6) reported 7 minutes ago

  I have email coms dated in 2017 when I last spoke with you about this problem and you apologised and reassured it was resolved. 5 years later I can see missed payments on my most recent credit file from virgin media/telecoms.

• 
  Craig A (@CraigAl25804919) reported 7 minutes ago

  @virginmedia I already did so. I first spoke to an English man who understood me. Then got transferred to an American man who didn’t so much understand me, then, got transferred to a rude Indian woman who read from a script. The American guy kinda done the same

• 
  paul sankey (@sanks01) reported 8 minutes ago

  @virginmedia Ive just rang fault line and its saying there is a fault locally even though the app says there are no issues can u find out how long it will be down please

• 
  Nathan (@Nathan47933208) reported 9 minutes ago

  @virginmedia Yes it's on, still no service. If I try to find a service manually on phone settings they're all prohibited except S FSR, but that won't let me connect

• 
  Pad (@YorkshirePad) reported 9 minutes ago

  @VirginExp customer service makes @virginmedia customer service look like the greatest in the world. £400 worth of vouchers deemed unusable by their terrible website and all they can send out are canned responses 2 weeks after being contacted. #dogdirt

• 
  Martin (@Martin70R) reported 10 minutes ago

  @atsmillie @virginmedia Awful picture though

• 
  Kathryn Spittle (@laughwithkat) reported 11 minutes ago

  @virginmedia Yes certainly I was offered a package with virgin volt and have had no end of problems - my mum and dad had their package changed last weekend and have had no tv since - how many other long standing customers of 20+ years are getting this poor service

• 
  Tim Dixon (@timdixon82) reported 15 minutes ago

  @virginmedia I finally resolved the issue with an agent. But the WhatsApp process and staffing needs investigating. On two occasions, after 4+ hours of silence, there was a message the following morning asking if help is still needed. On replying yes, the process restarted. Infuriating 1/

• 
  graham monks (@gman7634) reported 15 minutes ago from Patchway, England

  @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄