Virgin Media Outage Report in Cowes, Isle of Wight, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cowes, Isle of Wight, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Waterlooville, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Total Blackout | |
| Portsmouth |
Internet | |
| Fareham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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John-Roy Singleton
(@Ulster_lad_17) reported
from
Portsmouth, England
@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Ronnie Pickering
(@dolb21) reported
from
Portsmouth, England
@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Bentley
(@RyanBen01523221) reported
@virginmedia waiting to be put through to customer relations to set up a ayment plan to cancel and someone put the phone down
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melanie brand
(@melaniebrand7) reported
@guidedogs HI, tried to set up account with Bequeathed but was told that you don't support Virgin Media email addresses???? Really??? How can I do it then??
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Smart Transport Hub
(@Smartransport_H) reported
@virginmedia All the team at Smart Transport Hub are totally shocked at the lack of help and support being received from Virgin Media after recently signing up to their business broadband. We’ve had two install cancellations and no replies to multiple emails sent.
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Vocalgirth
(@scowat) reported
@virginmedia Again, I did all this yesterday. It is still not working right. I'm on a 500mb package and getting sub 50mb downloads and next to zero on the upload. IT. IS. NOT. WORKING.
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Sodiplenty
(@nlc_kky) reported
@virginmedia All these is not helping me. I know I’ve called the customer care numerous time and nothing has changed
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Jeni Thomson
(@jenithomson) reported
@virginmedia No it shows no issues in the area, but when you go to test option it just circulates you back to enter postcode, surname etc. it’s a never ending black hole!
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Daniel Moriarty
(@mozzerjnr) reported
@virginmedia Done all that nothing showing, i only get one bar on my signal for my wifi when upstairs
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SlyCat
(@SlyCat) reported
@virginmedia It seems your site is now admitting there's a more general issue in the area and an engineer is working on it now so hopefully I won't need the engineer I booked
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Vocalgirth
(@scowat) reported
@virginmedia Once again, no. I went through this all several times yesterday. The service is still busted and I need an engineer out to fix whatever is causing this issue
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Chetty
(@supasaffa) reported
@virginmedia One more thing im@no longer a customer and you have now charged and taken mine for your screw up. Now as with GDPR I better not receive any communication from virgin as requested on my web chat and I have screen print proof of this request and legal action will be taken