Virgin Media Outage Report in Liss, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Liss, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Liss, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Godalming and Ropley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Internet | ||
Wi-fi | ||
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Liss, England
Latest outage, problems and issue reports in Liss and nearby locations:
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Lia Kenney (@liakenney) reported from Waterlooville, England
Once again our WiFi is not working.... please tell me why @virginmedia! And please don’t send me to the generic check your status page because it always says it’s fine when it’s clearly not! Beyond fed up now.
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WarRocketAjax (@GrocerJackUK) reported from Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Gary Murphy (@GaryMur52215667) reported from Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Komal Helyer (@komal_helyer) reported from Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Nat Gosden (@nataliegosden) reported from Petersfield, England
@virginmedia Yes. But not recordings and keeps buffering. Also now having problems streaming on my phone. We have just upgraded our broadband and it is WORSE THAN EVER.
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Caroline (@cazzyb1979) reported from Waterlooville, England
@virginmedia An hour on hold and you hang up!! You install a tv box from the Jurassic period which is missing apps and channels!! Needs sorting please. And don’t blame a pandemic for your awful service, you were like it before!!
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BARRY (@XBAZAER) reported from Waterlooville, England
@virginmedia is there anyway I can get ur broadband as I've looked on your website but it says not available in my area but is available outside of the close i live in. I'm asking as sick and tired of sky Internet not working properly
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JC (@Jamesccampbell_) reported from Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Andrew Byng (@AndrewByng) reported from Waterlooville, England
@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
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Alastair Godwin (@AlastairGodwin) reported from Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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Nat Gosden (@nataliegosden) reported from Petersfield, England
@virginmedia you are a joke. My hub is now consistently disconnecting. Trying to work from home is impossible and what we pay is just not worth it. There are no issues in the area so tell me what the problem is #virginmediaiscrap
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Lia Kenney (@liakenney) reported from Waterlooville, England
Once again @virginmedia internet is down! Does this happen to anyone else constantly? I thought they were supposed to be better than @skytv 🙄
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BARRY (@XBAZAER) reported from Waterlooville, England
@SkyHelpTeam it's really *************** every day Internet is rubbish always dropping an never improves even if they sends engineers out cant wait until @virginmedia is available in my area due to sky has no idea what their doing also sky website is bs
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Lia Kenney (@liakenney) reported from Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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MissB (@M_Coneley) reported from Fernhurst, England
@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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Taylor (@tayjosborne) reported from Waterlooville, England
@virginmedia is there a problem with your internet the last few days. I keep getting no or little connection
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Dean (@deanocranfield) reported from Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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john clark (@elburgo) reported from Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Graham D (@GrahamD98536472) reported from Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nemo (@nemo20000) reported
@ianjeffray @virginmedia Virgin engineer responded to our complaint of a noisy phone line by switching us to VOIP. “We don’t have the cable any more” was the reason he gave. “So the phone won’t work if there’s a power cut?” I asked. “No.” Progress 👍😩
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Dave (@DAKershaw) reported
@virginmedia No idea, but I do not expect to be treated like an idiot. I am an IT manager. I know how this stuff works. I've had a text to say they have fixed the issue. If they have they have changed the wrong street as I have had no improvement
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carole B (@carole2708) reported
@virginmedia seems like there is a problem for signing in!!! What is going on?!! I have been trying to sign in for weeks. I think I will have to change internet provider
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Paul Allen 💙 (@PAllen) reported
Started online chat with @virginmedia to cancel TV/broadband service. No agents, prompted to phone. Phone automated service prompted me to use SMS. SMS then prompted me to transfer to WhatsApp. Tried to cancel through WhatsApp - no agents available, prompts me to call. FFS.
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Lianne Evans (@Evansmama05) reported
@virginmedia @DanBassrunner We’re down in PO13 now for 48 hours! Other half a cyber consultant so don’t ask if we’ve tried all the tests! Can’t even get through on the phone or chat; both wfh too. Proper crap service this 😡 😡😡
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joanne cair (@mstmrvelusmummy) reported
@virginmedia Of course I remain #unhappy. I still have no service, no communication and no clue as to when it's going to be fixed. Let me ask... would you be happy with this level of service and communication if you were in my situation??? @LutzSchueler
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Lianne Evans (@Evansmama05) reported
@virginmedia what the hell is going on in postcode PO13 area? No phone, tv or WiFi for 48hrs? Can’t even contact you to cancel as no messages, calls or anything available! What a sh1tshow! 😡
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H (@Hb100000000) reported
@virginmedia Why does it take a week to find out about creating an emergency full install appointment! Fix this mess please!
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Trish Mitchell (@trishmitch) reported
@virginmedia I understand it’s a local fault (since others were reporting the same issue) but I’m curious as to what it was
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Tom Casey (@TomCase93745408) reported
@virginmedia your customer service is a joke. 2 hours waiting for assistance and then minimal replies.