Virgin Media

Virgin Media Outage Report in Witley, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Witley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Witley, Surrey, England 03/29/2024 05:40

March 29: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Witley, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Aldershot, Woking, Guildford and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Internet
United KingdomAldershot TV
United KingdomWoking Internet
United KingdomWoking TV
United KingdomAldershot Phone
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Witley, England

Latest outage, problems and issue reports in Witley and nearby locations:

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card

  • lewis_hulatt LewisJHulatt (@lewis_hulatt) reported from Guildford, England

    @virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia They are not much help , I’ll look around first see if there are better deals

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself

  • MrCamm Paul Camm (@MrCamm) reported from Aldershot, England

    @virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I pay nearly £100 a month for a dreadful service overall is that fair

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonFindlay Alison Findlay (@AlisonFindlay) reported

    @virginmedia impossible to watch tv this evening as internet keeps going down. Please advise when the problem will be fixed. Your site says 12 noon on 12th but wfh tomorrow!

  • SajMughal92 Uncle Saj (@SajMughal92) reported

    @virginmedia It's now 2048hrs and my Internet and TV still aren't working. The service checker says it would be fixed by 8pm. What's going on?

  • mickeymarsbar59 mickeymarsbar59 (@mickeymarsbar59) reported

    @steveeades @virginmedia You are joking - your disgraceful service isn’t worth the money now. Mine’s not working AGAIN!!! And you send me a text with a link to sort it out. HOW DO I OPEN THE LINK WITH NO INTERNET you excuse for a media company.

  • CandiceHarriet2 CandiceHarriet (@CandiceHarriet2) reported

    @virginmedia absolute joke! Prices going up sorry think ill find someone better to go with cause im not paying for something that never bloody works! Internet is absolutely c*** 🤬🤬🤬🤬

  • DonnasDoodles xx Donna xx (@DonnasDoodles) reported

    @virginmedia TiVo box gone down in the middle of a programme, apparently an outage that won’t be fixed until Weds? To add insult to injury you’ve written to say my bill is going up by £34 a month!😡Great way to start the new year 😡

  • GreenosaurusRex Steve G (@GreenosaurusRex) reported

    @virginmedia The broadband is far too fragile for a London Borough. I'm often in my house using my mobile data. And customer services yesterday was shocking (to put it mildly).

  • jgoode1980 J.Goode (@jgoode1980) reported

    @virginmedia I'm presuming your ridiculous price rise(yet again) is to keep on funding Mr Branson and his space missions. You guys are the opposite of Robin Hood! Rob from the poor and gibe to the Rich.... Already looking for a new provider now. #Shameful

  • FunkyDrHuxtable Lemar (@FunkyDrHuxtable) reported

    @virginmedia I'm having constant broadband drop outs in the past week and today it's seemed to have dropped again! Are there issues with the SE19 area? I've done multiple restarts...

  • KatiePeskett Katie Peskett (@KatiePeskett) reported

    @virginmedia I had no service from day 1. VM spent 3 weeks trying to sort it out but couldn’t. Yes I returned the equipment months ago

  • RPurkis Richard Purkis (@RPurkis) reported

    @virginmedia constant broadband issues in RM2 area in last few days. 3 or 4 separate drop outs. Please send an engineer to check your equipment in the area. Thanks