Virgin Media Outage Report in Witley, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Witley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Guildford, Godalming and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Fleet |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Wi-fi | |
| Guildford |
Wi-fi | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Witley, England
Latest outage, problems and issue reports in Witley and nearby locations:
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bamford
(@bamford_tony) reported
@virginmedia The problem Is when you try to fast forward through the adverts it does not show you what is happening so you are being forced to watch. This is a far inferior system to sky. Surely you should at least be on par?? Or take the adverts out of the on demand service.
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John Brand
(@Jab27brand) reported
@virginmedia Only on my iptv service all of my other devices rarely have issue with drop out. I know it’s not my iptv services as I tether from my 4g and it works flawlessly. I have tried everything from unplugging my router to pin hole reset to no resolve
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Denzel
(@denzel_yeah) reported
After years of slow sky speeds we’re finally getting virgin media 😭😭
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(((beanie2016)))
(@beanie2013) reported
@virginmedia services going down just before old firm, Manchester derby and F1 race is classic virgin media!!! 🤦😡
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Jay Kotecha
(@Jayk_86) reported
@virginmedia @MoneyTelegraph you wanna see how @virginmedia treat customers who have been with them for 23 years then contact me....even got a message from their director of customer retentions which makes for fascinating reading 👀👀 they don’t care at all when a customer complains
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Lauren Sadler
(@Lauren_Sad) reported
Virgin mobile has been down since 10am for me. How the hell do I talk to someone at Virgin? The website sends me in circles and I can't make a call to you @virginmedia No live chat, no email, no response on twitter, failed calls due to no signal. Status checker useless.
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Mark
(@MarkyStanden) reported
@virginmedia been watching #Entourage on box sets but Series 8 episode 6 plays a repeat of series 8 episode 2... Please fix this so I can watch it!!!! 🙏
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NMD DetrimentKoi™
(@DetrimentKoi) reported
@virginmedia issues for over a month engineers cant find the problem , refuse to put new cabling in or even admit there is traffic management on my upload , yet its been admitted before , loyal customer and yet treated like this appalling service
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⭐️Steve Botham
(@_SteveBotham) reported
@virginmedia Down when I’m in bed, but when your cameras, call system and alarm are all on the cloud, we lose that security.
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✨ǝʇʇǝN🐝
(@Nette_80) reported
@virginmedia Thanks for that!!! Didn’t think of asking that on my previous 6 calls to that team!!Why didn’t I think of that!!! Seriously!!! I was on the call 4 hours on Thursday and over an hour yesterday!!!! Apparently they needed to investigate and get back to me. Thanks alot for no help!