Virgin Media Outage Report in Witley, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Witley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Witley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Aldershot, Woking, Farnborough, Fleet and Hindhead.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Guildford |
Total Blackout | |
| Woking |
Wi-fi | |
| Farnborough |
Internet | |
| Fleet |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Witley, England
Latest outage, problems and issue reports in Witley and nearby locations:
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?
-
stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
-
_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
-
Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
-
_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
-
Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
-
john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
-
Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
-
Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
-
Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob
(@rob_b103) reported
@virginmedia upgraded to tv360 and the netflix app is rubbish. Signed out every couple of days. Wouldn't be so bad if the mobile app let you actually type it in, but no, that's terrible, so no surprise, it doesn't. Any suggestions?
-
Kobina
(@manlikekobzuna) reported
@virginmedia my TV box has randomly stopped working? Can you help me troubleshoot this problem please? I've done everything from switching everything off the mains and still nothing!
-
MandyMoo
(@AmandaJane100) reported
@MoneySavingExp I tried to haggle as @virginmedia was increasing my package by 33%. They were not interested or very helpful. Customer service shocking!
-
Lee Mason
(@pablo3479) reported
@virginmedia I misspelt my surname and it came back as no issues reported. I then typed in my surname properly and it came back with issues with broadband and TV services
-
Benji Craske
(@BenjiCraske) reported
@virginmedia you are charging me £74 a month (and soon over £90 a month) for broadband. I can get double the broadband speed with BT for only £30.99 I want to cancel and move and have been trying for 3+ days but it's impossible. At this point you're just stealing my money.
-
Steve Brooks
(@stephenbrooksUK) reported
@769inc @virginmedia Their webpage say the service might not be back until tomorrow afternoon!
-
grumpy_bob
(@grumpybob2) reported
@virginmedia We are in central London (Islington). Your network failed 0300 Weds 22 Feb. Since then your service page say 'problem in your area'. Any clue when you are going to fix it?? How can you be so bad in central London? Any update on when you will fix? #AnyoneButVirgin
-
Alma
(@Alma1884ok) reported
@virginmedia You are joking right? Why don’t you try giving that number a call or testing the online service. It is literally impossible to get through.
-
Jennifer Ann Jones
(@jenjon23) reported
@virginmedia I'm free between 10-2. I want an investigation why the service has been inconsistent, incorrect, and so poor. Call handlers do not have the time or resources to step away from their headsets to look into this. I'm just fed up of the lack of ownership, too focused on quick calls.
-
Irfan
(@1rfansays) reported
@virginmedia wifi has been down in my area for more than a day now, everytime I call it says the same message...when will this be fixed???