1. Home
  2. Companies
  3. Virgin Media
  4. Witley
Virgin Media

Virgin Media outages and service status in Witley, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Witley, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 20, 7:54 AM GMT+1.
  • 68% TV (68%)
  • 24% Internet (24%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Witley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Witley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Witley, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Aldershot, Guildford, and Fleet.

CityProblem TypeReport Time
Farnborough Internet 1 day ago
Woking TV 2 days ago
Aldershot Internet 6 days ago
Farnborough TV 6 days ago
Woking Internet 7 days ago
Woking TV 7 days ago

Nearby cities with recent reports

Farnborough

13 recent signals

1 day ago
Aldershot

6 recent signals

6 days ago
Woking

5 recent signals

2 days ago
Guildford

1 recent signals

7 days ago
Fleet

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Witley, England

Latest outage, problems and issue reports in Witley and nearby locations:

  • andrea_crosby
    All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia They are not much help , I’ll look around first see if there are better deals

  • spookstvgaming
    spookstvgaming (@spookstvgaming) reported from Ash, England

    @virginmedia I’m losing money fix it

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

  • CraigHannan4
    Craig Hannan (@CraigHannan4) reported from Tongham, England

    @virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.

  • lewis_hulatt
    LewisJHulatt (@lewis_hulatt) reported from Guildford, England

    @virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.

  • elburgo
    john clark (@elburgo) reported from Liss, England

    @SophieEB We gave up on #virginmedia very poor service

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • MartinJerrard
    Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

  • woodyturts
    Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • Em__Charlotte
    Emily Redhead (@Em__Charlotte) reported from Cranleigh, England

    @virginmedia is the WORST service and Provincetown I have ever used and their customer service team is absolutely dreadful and can’t even keep up to date with when you have left the property. If you are ever looking for broadband- DO NOT GO HERE! #rantover

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kellyj70
    Kelly Turner (@kellyj70) reported

    @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

  • phykell
    Phykell (@phykell) reported

    @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

  • ollyp3
    Ollyp3 (@ollyp3) reported

    @Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling

  • TracyFi31470652
    Tracy Field (@TracyFi31470652) reported

    @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

  • Luv_Farmers
    Chrissie (@Luv_Farmers) reported

    @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

  • GillGRobs
    Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🩵 (@GillGRobs) reported

    @Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.

  • KrYpt923317
    KrYpt (@KrYpt923317) reported

    @Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.

  • mandy83906280
    mandy (@mandy83906280) reported

    @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

  • nightrider20244
    Ian 🇬🇧 (@nightrider20244) reported

    @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

  • MKE4612
    Mick (@MKE4612) reported

    @Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.