Virgin Media Outage Report in Fairlands, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fairlands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fairlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Fairlands, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Farnborough, Fleet, Aldershot, Camberley, Guildford, Godalming, Bracknell, Walton-on-Thames, Wokingham, Ascot, Woking, Yateley and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Farnborough |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fairlands, England
Latest outage, problems and issue reports in Fairlands and nearby locations:
-
Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
-
Peter *****
(@hoarp001) reported
from
Fleet, England
@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@virginmedia is it a joke? No network for two hours already? I have important work to do… £200 for broadband monthly not enough to keep the network going??
-
Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
-
Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
-
Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
-
GoldyMcGoldface
(@Goldy73) reported
from
Farnborough, England
@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
-
Callum Penny
(@callum_penny) reported
from
Fleet, England
@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
-
Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
-
Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
-
Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
-
Johno
(@Levellers66) reported
from
Spelthorne District, England
@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
-
stupotpot 🏳️🌈🌹🏃🏻♂️
(@stupotpot) reported
from
Spelthorne District, England
@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
-
Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.
-
Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
-
Katie Girdler
(@KGirdler) reported
from
Guildford, England
@virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
-
Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony Bamford
(@bamford_tony) reported
@virginmedia The problem Is when you try to fast forward through the adverts it does not show you what is happening so you are being forced to watch. This is a far inferior system to sky. Surely you should at least be on par?? Or take the adverts out of the on demand service.
-
John Brand
(@Jab27brand) reported
@virginmedia Only on my iptv service all of my other devices rarely have issue with drop out. I know it’s not my iptv services as I tether from my 4g and it works flawlessly. I have tried everything from unplugging my router to pin hole reset to no resolve
-
Denzel
(@denzel_yeah) reported
After years of slow sky speeds we’re finally getting virgin media 😭😭
-
(((beanie2016)))
(@beanie2013) reported
@virginmedia services going down just before old firm, Manchester derby and F1 race is classic virgin media!!! 🤦😡
-
Jay Kotecha
(@Jayk_86) reported
@virginmedia @MoneyTelegraph you wanna see how @virginmedia treat customers who have been with them for 23 years then contact me....even got a message from their director of customer retentions which makes for fascinating reading 👀👀 they don’t care at all when a customer complains
-
Lauren Sadler
(@Lauren_Sad) reported
Virgin mobile has been down since 10am for me. How the hell do I talk to someone at Virgin? The website sends me in circles and I can't make a call to you @virginmedia No live chat, no email, no response on twitter, failed calls due to no signal. Status checker useless.
-
Mark
(@MarkyStanden) reported
@virginmedia been watching #Entourage on box sets but Series 8 episode 6 plays a repeat of series 8 episode 2... Please fix this so I can watch it!!!! 🙏
-
NMD DetrimentKoi™
(@DetrimentKoi) reported
@virginmedia issues for over a month engineers cant find the problem , refuse to put new cabling in or even admit there is traffic management on my upload , yet its been admitted before , loyal customer and yet treated like this appalling service
-
⭐️Steve Botham
(@_SteveBotham) reported
@virginmedia Down when I’m in bed, but when your cameras, call system and alarm are all on the cloud, we lose that security.
-
✨ǝʇʇǝN🐝
(@Nette_80) reported
@virginmedia Thanks for that!!! Didn’t think of asking that on my previous 6 calls to that team!!Why didn’t I think of that!!! Seriously!!! I was on the call 4 hours on Thursday and over an hour yesterday!!!! Apparently they needed to investigate and get back to me. Thanks alot for no help!