Virgin Media Outage Report in Fairlands, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fairlands, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fairlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fairlands, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Camberley, Bagshot, Guildford, Weybridge, Chertsey, Aldershot, Walton-on-Thames, Farnborough, Bracknell, Fleet, Addlestone, Woking, Ascot and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fairlands, England
Latest outage, problems and issue reports in Fairlands and nearby locations:
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Really don't want to call up, wait for 45 minutes to talk to a rude and arrogant support person who then hangs up on me. Shocking.
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
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Little Yellow Duck
(@Littleyellowduc) reported
from
Esher, England
@virginmedia Any known problems in the KT7 area?
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JT
(@J_Truswell) reported
@virginmedia I’ve been trying to get some help without success through your other channels. I’ve been told your services are unavailable at my address however, my next door neighbour has your services, their connection box is literally 3m from my front door. Please help
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Danny M
(@dannydamanny85) reported
Can’t wait until @virginmedia contract is up. Certainly won’t be getting renewed. Pile of absolute ****. Internet is always slow as **** and tv glitching more and more. @skytv was bad but this is worse. I’ll get more mobile data and a dodgy stick and stream in future. 🖕🖕🖕🖕🖕
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Trisha Mills
(@Trisha121153) reported
@kdy1303 @virginmedia Special character is a * ! ? # It's an nightmare, isn't it. I've got a wee book I bought on Amazon especially for keeping passwords in. Hubby is the world's worst for not remembering his. Constantly changing them because he can't remember! Good luck.
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techagek
(@TechaGek) reported
@GoldenWriggles @virginmedia I've seen so many get conned out by ISPs or Telecom companies, even now we have Vodafone offering 24 month low-cost, **** speed packages right at the time where everyone can get month-to-month rolling contracts, no termination fees & low cost FTTP with Giganet.
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Credible & True
(@VincentHanna19) reported
When you contact #virginmedia customer services complaining about their shoddy broadband service they don't send you round the houses from department to department they send you around the world. #VirginBroadbandDown
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Harry Hayden
(@hhayden93) reported
@virginmedia down again tonight 😴 bout the 4th time this week now 🥱
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Wriggles
(@GoldenWriggles) reported
@TechaGek @virginmedia Then when I called the year before for the price increase I was on the phone ages wrote it all down. Next bill came out. Turns out notes left on system but changes weren't put through. My father in law got con'd by them They gave an old man 2 options on text to select. 2/3
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Kenny L55
(@kdy1303) reported
@Trisha121153 @virginmedia Used them, not together, get all the boxes ticked, copy it to confirm……bad password, no special characters………..%(*&#+/😡
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James Woods
(@Rathilion) reported
@virginmedia broadband down again. Please sort out the stability 😭
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Rory Mcfarlane
(@rmcfarlane82) reported
@virginmedia down again, days of outages, why oh why. I thought u were the best? #VirginMediaoutage