Virgin Media Outage Report in Tongham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tongham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tongham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Tongham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Chertsey, Guildford, Aldershot, Woking, Farnborough, Camberley, Weybridge and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
Internet | |
| Guildford |
Internet | |
| Chertsey |
Internet | |
| Aldershot |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tongham, England
Latest outage, problems and issue reports in Tongham and nearby locations:
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
-
JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
-
Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
-
Mackenzie Taylor
(@MTaylorRacing) reported
from
Chertsey, England
@vmbusiness - 24 hours without internet now and stuck on hold for 35 mins and counting. Couldn’t get any help from live chat either ! Any help would be very appreciated !
-
Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
-
Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
-
Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
-
GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
-
Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
-
Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
-
janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
-
Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
-
Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
-
JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
-
©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Grimes
(@PaulGrimes1992) reported
@virginmedia @CarersUK Would rather you get your VMB running first. Been down for over a week 😡
-
Sammy
(@GGoldenGod) reported
@virginmedia @oliverparmenter I'll reply for him, his WiFi is constantly going down and probably doesn't reach every room in the house just like the rest of us. He can't get through to a human and when he does they can do nothing but waste more of his time
-
Reece
(@ReeceSteele23) reported
@virginmedia I'm having trouble with it because it doesn't recognise the SIM when I put it into my phone, but I'm unsure why, I purchased the phone from eBay.
-
Laura #WeCanBeZero
(@fibromy) reported
@GrainneFallon @curlymo_99 @virginmedia Been with them over a year, no problems and cheaper than buying credit definitely
-
seangreathead
(@seangreathead) reported
@virginmedia Thanks but I have a regular intermittent fault and my internet keeps dropping out but I cannot get any help!
-
Kiran Rami
(@rami_kiran) reported
@virginmedia your services is terrible… WiFi down again and no help to get me back on line… spoke to everyone. Time to change provider
-
Chazrat
(@BigChazrat) reported
@virginmedia you need to sort it out, I’ve called and had an engineer over but my wifi still doesnt work properly I’m on the verge of switching providers
-
Anthony Braithwaite
(@AnthonyBraithw7) reported
@virginmedia ,having problems with internet not connecting been on hold for 25 mins after problems last week not impressed at all .
-
Sonia wade
(@Sonnyrugby10) reported
@virginmedia We are sorry you are having intermittent issues with your tv/Broadband in the BH12 area we are trying to fix but as a complex problem may take a little longer
-
Ben Duddington 7⃣8⃣
(@dudders78) reported
@virginmedia I don’t know that an engineer will attend tomorrow! And I shouldn’t have to chase, I’ve done enough of that already! I am aware of the auto comp scheme I just have 0 confidence it will be applied correctly and also doesn’t take into account the terrible service I’ve received