Virgin Media Outage Report in Tongham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tongham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tongham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Tongham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: West Byfleet, Camberley, Guildford, Farnborough, Woking, Fleet and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 West Byfleet |
Internet | |
| Camberley |
Internet | |
| Guildford |
Phone | |
| Camberley |
||
| Guildford |
Internet | |
| Farnborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tongham, England
Latest outage, problems and issue reports in Tongham and nearby locations:
-
Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
-
Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
-
Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
-
Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
-
Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
-
Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
-
Jody Stockford
(@jodystockford) reported
from
Camberley, England
@virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.
-
Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
-
Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
-
Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
-
Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kiran Patel
(@kiranp1) reported
@ashjayna @virginmedia Might do the same, hard work and can't meet customer requirements.
-
John
(@JohnHutchinson) reported
@darrylkeel @virginmedia DM them on here mate... it’s how I got the ball rolling on about 25 hours of wasted phone calls. @virginmedia I’d like to think you could help a mate out like you finally did me?
-
Miss W
(@MissWill321) reported
@virginmedia won’t let me regain access to the email address I deleted 7yrs ago. @tumblr won’t let me delete my account unless I gain access to this email address to reset my password. I know my email address and password yet still can’t delete my account. @jeffdonof Please help
-
Melric ✿ Love Rowan & Villy 2020
(@kamisfortune) reported
@virginmedia the area issue is fixed, i'm pretty sure the wire outside just hasn't actually been connected to my house (it's hanging loose out of the ground). apparently there are just no engineers free until march (???) despite us having had no internet in 3 weeks and me being a keyworker
-
Richard Breakspear
(@Breakshakes) reported
@virginmedia @ruprect01 I'll be jumping on a number of posts. Wife rang to cancel to be met with rude bullying tactics , trying to talk over and come out with sarcastic and irrelevant comments. Horrendous customer service.
-
THE Pasta 🍜
(@GuyWhoGames777) reported
Virgin Media has to be one of the most unstable, crappiest internet providers you can get. It’ll be up for 10 minutes with 1 bar connection, and then you will have your *** sitting on mobile data racking up bills... this is how they get there pay... bastards. But whatever.
-
Miss W
(@MissWill321) reported
@virginmedia Won’t let me access my email account I deleted 7 years ago. @tumblr won’t let me delete my account without access to this email to reset a password. I know the current password and email address yet still can’t get into my account to delete it. #help @jeffdonof
-
Richard Breakspear
(@Breakshakes) reported
@virginmedia massive fail by virgin and the person with zero standards and even less moral fibre. Raising your voice and talking over a caller while dishing out sarcastic comments must be your thing.
-
ama
(@rosievogues) reported
virgin media is the worst company seriously
-
StartingOut
(@gamecodingnoob) reported
Reassured to see I'm not the only person suffering from longstanding @virginmedia BB issues. Next to no upload speed, complaints closed stating 'education' and no fix due soon and no one permitting me to leave contract despite breaking @ofcom speed guarantees #losingmyvirginit