Virgin Media

Virgin Media Outage Report in Frimley, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Frimley, Surrey, England 11/09/2025 04:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Fleet, Aldershot, Camberley, Guildford, Godalming, Bracknell, Wokingham, Ascot, Woking, Yateley and Bagshot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Wi-fi
United KingdomReading Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading E-mail
United KingdomFleet Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • LesleeRBarron 𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert

  • nickybootyy Nicky Booty (@nickybootyy) reported from Reading, England

    @virginmedia when will the problems in rg1 be resolved?

  • Flozephine Flo (@Flozephine) reported from Bracknell, England

    @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • AronGunningham Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • davedec60 Dave Crocker (@davedec60) reported from Reading, England

    So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

  • danbon1973 Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • shombell Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • LesleeRBarron 𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

  • WashedBatch Nick Batch (@WashedBatch) reported from Guildford, England

    Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

  • DamienPSmith 𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England

    @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

  • iszi_lawrence iszi (@iszi_lawrence) reported from Reading, England

    @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lawes7878 A Lawes (@lawes7878) reported

    @virginmedia this is our 2nd day with no broadband. We have reset the router, left it off for several hours? When switching back on the white light on front comes straight on not the usual sequence of green etc. No wifi signal present on any of our devices? Any ideas??

  • skybluemoomin John Noonan (@skybluemoomin) reported

    @virginmedia fibre is down in CV3, any idea why or how long for? Tier 3 Lockdown + 3 kids - broadband is a disaster!

  • helenwarmington helen warmington (@helenwarmington) reported

    @virginmedia This link says no known issues. Roadworks have dug a hole in the road outside and same day he loses everything that you provide

  • Gal81Mark Mark Owens ⭐️⭐️⭐️⭐️⭐️⭐️ (@Gal81Mark) reported

    @virginmedia That’s just sent me through to the online help and support. Which I’ve already looked at. And did not help. How can I book an engineer as this is ridiculous. Could it be an issue with the box?????

  • Alex30037558 Alex (@Alex30037558) reported

    @virginmedia nothing is working. Try to login to virgin go but doesn't recognise details. Click reset password but doesn't work. Click link ti check formprobkems in area and link doesn't work. Come on now thisnisnt good at all.

  • RNP58 Richard Powell (@RNP58) reported

    @virginmedia Nope it was useless at the time and not bothered trying again! Think Virgin Media just save costs on resolving customer issues.

  • iamshaunhudson Shaun (@iamshaunhudson) reported

    @virginmedia It wont work as I cant sign in. Apparently my mothers maiden name is wrong....

  • Al_ofwolfstreet Alan Richardson (@Al_ofwolfstreet) reported

    @virginmedia Hi, is there problems with Internet in the lucan celbridge are?

  • jenballie Dr. Jen Ballie (@jenballie) reported

    This must be worse for vulnerable people or those isolating... your support service is poor. The phone lines have 2 hour plus queues and cut off & online support and chat links on your website are broken #virginmedia #badservice #avoid

  • Rohan90K Rohan (@Rohan90K) reported

    @virginmedia is there an outage with your service at the moment? No broadband or TV. Can’t check on the website as you’re doing work on it.