Virgin Media Outage Report in Frimley, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Frimley, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Woking, Weybridge, Windsor, Guildford, Fleet, Aldershot, Addlestone, Godalming, Camberley, Crowthorne and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Farnborough |
Internet | |
| Reading |
Internet | |
| Woking |
Internet | |
| Reading |
Wi-fi | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Lassman
(@JoLassman) reported
@virginmedia trying to speak to a manager about disgusting service we are receiving. Spoken to 4 different people NO MANAGERS. This is DISGUSTING
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Stephen tyler
(@Ste_wheels) reported
3.5 hours peaking with @virginmedia passed between every single department and guess what’s still not been resolved!! Just constantly lied to and stuff being made up! But it’s nice to know I’m moving home:/ something I never knew but virgin did :/ absolutely useless
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Peter Pan
(@PetayPanMoFo) reported
Just had @virginmedia trying to install Internet when I never ordered it! How about make sure u r at the right fekin house b4 u start drilling holes in my wall!!
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An7h0w50n
(@an7h0w50n1) reported
@VMO2News @virginmedia Not offering any help as long as you got your money you don't care about anyone thanks alot no gas electricity or food for me or my family all because of you
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Kevin Nash
(@KevinDNash) reported
@virginmedia That is my point KF there is zero information and you need to try and speak to a VM advisor in India and see how difficult the language barrier is KF however that is no excuse for being rude. Almost 20 years with SKY and never had anyone speak to me like your staff abroad.
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Jo Lassman
(@JoLassman) reported
@virginmedia The whole service we have had over the last week is a disgrace - absolutely disgusting. If a manager who can speak English could contact us it would be easier to discuss
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izz
(@izzkourti) reported
@virginmedia our Wi-Fi is down once again, how is this acceptable?
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Kevin Nash
(@KevinDNash) reported
@virginmedia If construction work is needed why waste my time by scheduling FALSE dates and Cancel hours before install? Why can't you give your call handlers the information? Virgin media have called me relentlessly since they PLACED cables on my Street in January 2022!! Pathetic.
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Niche Site Lady
(@NicheSiteLady) reported
@TheeChrisPeters Ah sorry it’s a problem with Virgin media I’ve spoken to them about it before, will tell them again. If you try without Wi-Fi on phone data it should be ok.
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jbbenjamin.sol #IStandWithRayFisher 🔜
(@jbwb2020) reported
@virginmedia What - you guys not got such a thing as a Manager around who will take responsibility? This is not rock science. Excuse me @elonmusk - what you do is literally rocket science. Is customer service meant to be? A science - yes - but this complex - surely not?