Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Aldershot, Farnborough, Guildford, and Woking.

City	Problem Type	Report Time
Camberley	Internet	6 days ago
Aldershot	Internet	8 days ago
Farnborough	Internet	8 days ago
Farnborough	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Stuart Zissman (@stu_ziss) reported 7 minutes ago from Fairlands, England

  @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

• 
  CM40 (@CM40UK) reported 9 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  Marti Jerrard - K74 (@K74Marti) reported 10 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Craig Hannan (@CraigHannan4) reported 16 minutes ago from Ash, England

  @virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.

• 
  PaulineAyres-S/W (@paulineayres) reported 17 minutes ago from Blackwater, England

  @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

• 
  Marti Jerrard - K74 (@K74Marti) reported 21 minutes ago from Farnborough, England

  @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

• 
  John Neilson (@flyingjok) reported 25 minutes ago from Camberley, England

  @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

• 
  MissB (@M_Coneley) reported 28 minutes ago from Fernhurst, England

  @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

• 
  Wendy Earle (@wearliegig) reported 30 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Katie Girdler (@KGirdler) reported 31 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Paul Mackenzie Ross (@pmross) reported 34 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 35 minutes ago from Farnham, England

  @virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!

• 
  gonzo (@pears0) reported 39 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Steve Jones (@fleetsaints) reported 40 minutes ago from Fleet, England

  Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

• 
  Katie Girdler (@KGirdler) reported 45 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  CM40 (@CM40UK) reported 51 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Paul Austin (@BagshotTwit) reported 51 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  Nick Batch (@WashedBatch) reported 52 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  John Neilson (@flyingjok) reported 54 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  Lucy Spalton (@lucy_spalton) reported 56 minutes ago from Fleet, England

  @virginmedia Has everything gone down in Fleet? GU51

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 4 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Declan Carty (@declancarty) reported 6 minutes ago

  @skytv @SkyHelpIreland @ITV Might it be possible soon to get all the ITV channels as normal on the Sky box in 🇮🇪 ? After all you can get them on other boxes, like Virgin Media. If it is a rights issue, can it not be sorted ??

• 
  Shaun (@oliverjames77) reported 10 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks

• 
  Andy Smith (@andysmit69) reported 10 minutes ago

  @kingoftheshed @virginmedia Virgin and Sky the Worst of the Worst mate … get on EE

• 
  Adz (@MrAdz259) reported 11 minutes ago

  @virginmedia I was informed by a customer service rep, that my service would be disconnected on April 16th, after notifying on March 16th, that I had switched providers via one touch switch.

• 
  Howard Martin 💚 (@HJMKent) reported 12 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  ndbchnn (@ndbchnn) reported 14 minutes ago

  @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

• 
  Paul James Smith (@PaulJamesSmith4) reported 21 minutes ago

  @misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.

• 
  Jamie Friery (@TheJamieFriery) reported 24 minutes ago

  @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 26 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.