Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 02/21/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Woking, Camberley, Fleet, Aldershot, Guildford, Farnborough and Godalming.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomFleet Internet
United KingdomAldershot Internet
United KingdomGuildford TV
United KingdomWoking Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

  • sturooo Stuart Ross (@sturooo) reported from Guildford, England

    @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

  • KirstyMac712 Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, England

    Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • neildrandall Neil Randall (@neildrandall) reported from Blackwater, England

    @virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

  • AmyJ1996 amy james. (@AmyJ1996) reported from Farnborough, England

    Right who has virgin media tv someone help us

  • psjarlo _jarl_ostensen (@psjarlo) reported from Guildford, England

    @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    @virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • jonathansnorman Jonathan Norman (@jonathansnorman) reported from Farnborough, England

    @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • adimarlow Adrienne (@adimarlow) reported from Camberley, England

    Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • landloulou Loulouland 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇪 (@landloulou) reported

    @virginmedia fact YOU OWE ME £1,000 withdrawn fraudulently as I never took the sim out. Ever.

  • _lauraaaxo_ 🌸Lauraaa🌸 (@_lauraaaxo_) reported

    @virginmedia and all 5 of them had 5 different stories regarding my situation none of them knew what they was doing i hope there calls are listened to every single of them i have put a complaint in and i expect something done about this! or im leaving end of not paying over 100£ for your ****

  • TeddiesAndCakes TeddiesAndCakes (@TeddiesAndCakes) reported

    @daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.

  • emeraldhealth78 Emerald Health and Well-Being (@emeraldhealth78) reported

    @virginmedia Your problem doesn’t end! I’ve just been lied to. I have no Internet connection because of your poor service! I’m a new customer supposed to have an engineer come yesterday but no one came…I have been lied to, I regret using @virginmedia

  • LidlLevysTHFC IS JOL BACK YET?🧑🏻‍🦲 (@LidlLevysTHFC) reported

    I’ve asked for help and they won’t give it @virginmedia @PAPYRUS_Charity and I would like to place the blame on them for finally tipping me over the edge in life. Inhuman disgusting company @Ofcom

  • DavidLemon777 David Lemon (@DavidLemon777) reported

    @virginmedia This is for the initial engineer no show, plus an additional compensation as an apology for letting us down four more times-a total of £55. This was promised over phone but no cheques have arrived&virgin continue to txt about an engineer arriving.

  • landloulou Loulouland 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇪 (@landloulou) reported

    @virginmedia you will be charging me thousands that you owe me money. Just for the record I will settle this ‘debt’ when you settle mine. I’ve been with you for years and have paid OVER £14,000 for your services and you treat me like this. Threatening me with THE BIG BOYS doesn’t intimidate

  • kopitekev65 The Kop Artist (@kopitekev65) reported

    @virginmedia why do you persist in trying to bill me for a service I never used, send debt collectors after the so called outstanding balance then refuse to deal with it?

  • _lauraaaxo_ 🌸Lauraaa🌸 (@_lauraaaxo_) reported

    @virginmedia called and got HUNG UP on again i want a f ormal complaint!

  • pmilligan1983 Paul Milligan (@pmilligan1983) reported

    @virginmedia Broadband cutting out consistently in DD1 again today. Just completely dropping off for random amounts of time. What an absolute shambles of a week this has been. Your status checker says there’s only issues with TV here. Awful, awful service.