Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 12/26/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Aldershot, Farnborough, Woking, Guildford, Fleet, Godalming, Camberley and Crowthorne.

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City Problem Type Report Time
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomFarnborough Internet
United KingdomWoking Internet
United KingdomWoking Internet
United KingdomGuildford Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

  • WakeFireplaces Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, England

    How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

  • M_Coneley MissB (@M_Coneley) reported from Fernhurst, England

    @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

  • elburgo john clark (@elburgo) reported from Liss, England

    @SophieEB We gave up on #virginmedia very poor service

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Benito1376 Ben Parker (@Benito1376) reported

    @virginmedia no internet for three days in EN2 Enfield you were fixing the fault within 24 hours been 60 without a proper service, sort it out. Thanks

  • lighttrickphoto Katariina Järvinen (@lighttrickphoto) reported

    @GemmaAlexa1990 @Emma_A_Webb @virginmedia My update: Tried to find out why I have 95% no service all of a sudden. Got canned responses to use service checker. Two days later I finally got to talk to an actual person on chat. Found out that there's maintenance in my area and won't likely get internet until 16th Nov. 1/3

  • steveschof1970 Steve Schofield (@steveschof1970) reported

    @babbage_ @virginmedia The list of missed fix times grows Saturday 20:30 Sunday 12:00 Sunday 16:00 Sunday 17:20 Sunday 21:20 Monday 10:00 You couldn't make this up, it's a joke surely? @virginmedia and their fault info systems have been beyond useless

  • middletonhills jac (@middletonhills) reported

    @virginmedia Yes but apparently you fixed it last week. We have no reliable internet and it’s essential for work for a lot of us in our postcode. Genuinely need to cancel now. Can you advise please?

  • steveschof1970 Steve Schofield (@steveschof1970) reported

    @babbage_ @virginmedia The list of missed fix times grows Saturday 20:30 Sunday 12:00 Sunday 16:00 Sunday 17:20 Sunday 21:20 Monday 10:00 Why would any reputable business allow this much bad PR ?

  • BPKnight394 Michael Marsh (@BPKnight394) reported

    @virginmedia Yes I've tried everything from all the faqs and all the help guides, I was supposed to get a pod to help. But that never turned up! I even a when connected yo a lan low resolution videos still buffer...

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @virginmedia can you tell me when my Wi-Fi and tv service may be back to normal? Online checker isn’t working. AL4 area

  • MrOllyRoyston Olly Royston (@MrOllyRoyston) reported

    @virginmedia my internet goes down approx 10 times a day. This is what your operator told me but could not resolve it. How can I raise a complaint via email?

  • iwasbornin66 Manc-Lassie (@iwasbornin66) reported

    @virginmedia Does this mean there is an issue in the area ??

  • SineadC226 Sinead Henry (@SineadC226) reported

    Love how my virgin media box crashes in the middle of #faircity. I mean Paul and Orla are hard to watch but there was no need to shut itself down.