Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 14 hours ago |
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Guildford
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Internet | 5 days ago |
|
Camberley
|
Internet | 15 days ago |
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Guildford
|
Phone | 20 days ago |
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Camberley
|
22 days ago | |
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Guildford
|
Internet | 28 days ago |
Community Discussion
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Najm Khan (@rohaaminho) reported from Farnborough, England@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Noice1 (@Noice113) reported from Finchampstead, England@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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Basic Bloke (@basicbloke2012) reported from Yateley, England@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Najm Khan (@rohaaminho) reported from Farnborough, England@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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LewisJHulatt (@lewis_hulatt) reported from Guildford, England@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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Anthony Cole (@ACLondon) reported from Chobham, England@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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James Snyder (@StJamesofFleet) reported from Fleet, England@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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John Neilson (@flyingjok) reported from Camberley, England@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia They are not much help , I’ll look around first see if there are better deals
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
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Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
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Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
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Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
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Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
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Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
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Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.