Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Camberley, Godalming, Guildford, Farnborough, Woking and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colossal MC
(@ColossalMC) reported
@virginmedia Hi. I need to find out ASAP whether you can provide Internet to a property within a block of flats, as I am a current customer that is moving. Your online postcode checker just gave me a contact form but I need a faster response than this. Can I DM? Or must I phone?
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Stephen Hampson
(@StephenHampson) reported
@virginmedia Well luckily it's working this morning. No work in the area as I always check on my mobile data BUT this isn't good enough. In the afternoon, evening and at night its been down for periods of yesterday and this month totally unreliable. I expect a reduction in my bill.
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Tiggi is: Double Jabbed🦠🚫
(@TiggiTheWillful) reported
@virginmedia Still down this morning. I’ve registered for a refund but it was meant to be fixed by midnight. I’m running out of data
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TGVMD
(@TGVMD) reported
@virginmedia broadband down in L31 any idea on fix time
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Merllon
(@Merllon_Warlock) reported
@virginmedia internet not working in Norwich, status page says no issues? Any info as trying to work?
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Jude Dowdall
(@JudeDowdall) reported
@virginmedia I flipping know how to check service status. We have had service outages all week. Apparently this one won’t be resolved until 6pm but I await for it to be down again tomorrow. Useless.
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Griff
(@GriffsUp) reported
@virginmedia The robot on the phone has already confirmed the broadband is down in my area. What's the use in sending a link to tell me the same thing?
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HI, my name is...
(@nataliehaycock) reported
@virginmedia £80+ a month and our internet is absolutely shocking. it is SO unexplainably slow, cuts out at the most random and inconvenient times (like during a zoom call🙄) and honestly it’s just not good enough for what we pay. is this a ploy to get us to upgrade?
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pjlfc
(@pjlfc88) reported
@virginmedia What, everyday for 4 months? Behave. Ive checked on the service literally everyday. Comes up as green and no issues. The only issue is your service is terrible. 14 months to go til i can get rid of your woeful internet and it cant come quick enough
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Griff
(@GriffsUp) reported
@virginmedia I'd like to get some actual information on the issue and a realistic time frame for it being resolved. Instead of being told the same thing by a robot every day "We are aware of the issue and hope to have it fixed by 4pm". I also want to discuss a reduction in my next bill.