Virgin Media outages and service status in Farnham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 15, 12:52 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Aldershot, Farnborough, Guildford, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley
|
Internet | 7 days ago |
|
Aldershot
|
Internet | 9 days ago |
|
Farnborough
|
Internet | 9 days ago |
|
Farnborough
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Dan O'Sullivan (@dano_afc) reported from Frimley, England@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, EnglandHow do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...
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Wendy Earle (@wearliegig) reported from Guildford, England@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Jonathan Norman (@jonathansnorman) reported from Farnborough, England@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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Kim Ronaldson (@rattyliveshere) reported from Guildford, England@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Stuart Ross (@sturooo) reported from Guildford, England@virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract
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Natasha Gorrie (@tashaj1984) reported from Farnborough, England@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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PaulineAyres-S/W (@paulineayres) reported from Blackwater, England@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Dean (@deanocranfield) reported from Witley, England@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Katie Girdler (@KGirdler) reported from Guildford, England@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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Viv Burrows (@VivBurrows) reported from Lightwater, England@virginmedia Pitifully poor, would never recommend them to a business
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service
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Susan Chew (@SusanChew5) reported@virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?
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Andres Copeland (@andrescopeland) reported@virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.
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JJ (@TheLedge1916) reported@thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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DH (@hdpoolie) reported@mobily_uk @virginmedia It's ******* stupid 5/6 of the last times I've actually ended up paying less for more also. If they offered me the same in the first place they'd be better off!
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joe simmons (@joesaintwestend) reported@virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please
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Shaun Todd (@Redveee) reported@mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.
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dustbin hoffman (@Dazzle72Nolan) reported@virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc
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Juniper Pearl (@Coxy_Girl_) reported@yoffey @virginmedia Call cut out. Got through later without an hour long wait. Issue identified but also that our TV box was old and needed updating. New box due tomorrow, TV issue did resolve itself over night.