Virgin Media Outage Report in Farnham, Surrey, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.

City	Problem Type	Report Time
Farnborough	Wi-fi	5 days ago
Guildford	Internet	9 days ago
Camberley	Internet	19 days ago
Guildford	Phone	24 days ago
Camberley	E-mail	26 days ago
Guildford	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Thom Gibbons (@TheBadgerG) reported 2 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  gonzo (@pears0) reported 2 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Nick Batch (@WashedBatch) reported 9 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  gonzo (@pears0) reported 11 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Wendy Earle (@wearliegig) reported 14 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  DimiD (@DimiD35089880) reported 16 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  Peter ***** (@hoarp001) reported 21 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  DimiD (@DimiD35089880) reported 22 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Rob McEwan (@robmcewan1966) reported 26 minutes ago from Finchampstead, England

  @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

• 
  Katie Girdler (@KGirdler) reported 28 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Callum Penny (@callum_penny) reported 34 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Marti Jerrard - K74 (@K74Marti) reported 39 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Paul Riddell (@shombell) reported 42 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

• 
  Paul Mackenzie Ross (@pmross) reported 43 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  DimiD (@DimiD35089880) reported 47 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Marti Jerrard - K74 (@K74Marti) reported 50 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Daniel Evans (@ChavdogEvans) reported 51 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  DimiD (@DimiD35089880) reported 58 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Katie Girdler (@KGirdler) reported 58 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  Vito Serafino (@vserafino19) reported 59 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  forestcrxptic (@JCrxptic) reported 6 minutes ago

  @virginmedia any problems in the ng5 area at the moment as my internet keeps going down?

• 
  (((MMc))) (@martinmcnamara) reported 8 minutes ago

  So starting to look at services @virginmedia... Talks about service yet we have poor connections and don't use historic services best we can do is £64pm.. Erm I see it at £49 pm.. Oh that's for new clients not existing WTF? I think the likes of times journos should focus here

• 
  DJ HACKO (@HackoDoingLive) reported 14 minutes ago

  @virginmedia Its my mobile service can't receive or make calls

• 
  Luciana Henaut (@l_henaut) reported 17 minutes ago

  @virginmedia has the worse customer service I've ever seen in my life!

• 
  Paul Quinn (He/Him) (@RealPaulQuinn) reported 17 minutes ago

  @dphem @virginmedia Disgraceful isn’t it. Trying to charge me £94 when a customer gets the same package for £89. They would not budge. It was only until I noticed new customers get it cheaper, that I hung up.

• 
  darrell cook (@dazcookcook) reported 18 minutes ago

  @virginmedia Please can you help me please I want to order a powerline adapter set but don't seem to be able to find it anywhere on your website.

• 
  N Mehta (@Just_Ranting2) reported 19 minutes ago

  @kateballinger @virginmedia Make sure you raise a complaint with them seeking compensation for the downtime. If they refuse you can go to the Alternative Dispute resolution service. You will then get a call from virgin to settle.

• 
  jibran (@akahamess) reported 20 minutes ago

  @virginmedia No they dont improve actually a solid consistant 0.1mbps upload speed. Its a wired connection. Legit losing me money because of your garbage service, its a joke.

• 
  BigBaldChris (@BigBaldChris2) reported 26 minutes ago

  And the issues continue @virginmedia. While original issue is being looked into, your complaints team need to ensure they do their research before responding. How many times have they tried to close my complaint, totally misunderstanding the issue?? #virginmedia #doyourhomework

• 
  al (@hopeinhlfdesire) reported 30 minutes ago

  virgin media support giving me my first panic attack in about 6 months x