Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Guildford, Woking, Farnborough, Fleet, Aldershot, Yateley, and Lindford.

City	Problem Type	Report Time
Camberley	Internet	2 days ago
Guildford	Internet	10 days ago
Woking	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Alex Turton (@woodyturts) reported 2 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  GeraldineMcCambridge (@gerimcc) reported 3 minutes ago from Aldershot, England

  @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

• 
  Callum Penny (@callum_penny) reported 4 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Marti Jerrard - K74 (@K74Marti) reported 11 minutes ago from Farnborough, England

  @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

• 
  _jarl_ostensen (@psjarlo) reported 13 minutes ago from Guildford, England

  Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

• 
  Matt Rose (@mattrose18) reported 18 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  John Neilson (@flyingjok) reported 27 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  Dean (@deanocranfield) reported 27 minutes ago from Witley, England

  @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

• 
  Paul Austin (@BagshotTwit) reported 30 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  Paul Mackenzie Ross (@pmross) reported 31 minutes ago from Farnborough, England

  @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

• 
  James McFadden 🎮 (@McFadden1985) reported 33 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 34 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Marti Jerrard - K74 (@K74Marti) reported 37 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Paul Mackenzie Ross (@pmross) reported 40 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  MissB (@M_Coneley) reported 41 minutes ago from Fernhurst, England

  @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

• 
  CM40 (@CM40UK) reported 45 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Daniel Saunders (@danjsaunders) reported 48 minutes ago from Guildford, England

  @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

• 
  Kim Ronaldson (@rattyliveshere) reported 54 minutes ago from Guildford, England

  @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

• 
  Stuart Zissman (@stu_ziss) reported 55 minutes ago from Fairlands, England

  @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Baines (@AlisonBaines4) reported 1 second ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Ken Bar Low (@OldPeopleFine) reported 2 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 3 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

• 
  Gauci Reports (@GauciReports) reported 4 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  Craig (@wolve585) reported 8 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  CliveR (@CliveR39) reported 9 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Rob Elcock (@rob_elcock) reported 11 minutes ago

  @elScreech81 @virginmedia Absolutely terrible mate !!!!

• 
  . (@AlexparkerI) reported 17 minutes ago

  @MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal

• 
  Bobby Bucks (@b0bbybux) reported 19 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  a staunch advocate of things (@fahadiiae) reported 22 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window