Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Aldershot, Guildford, Camberley, and Fleet.

City	Problem Type	Report Time
Woking	TV	6 hours ago
Aldershot	Internet	4 days ago
Farnborough	TV	4 days ago
Woking	Internet	5 days ago
Woking	TV	5 days ago
Farnborough	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  john clark (@elburgo) reported 2 minutes ago from Liss, England

  @SophieEB We gave up on #virginmedia very poor service

• 
  Kirsty Nunn (@kirstyrosenunn) reported 3 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  Dean (@deanocranfield) reported 3 minutes ago from Witley, England

  @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

• 
  Wendy Earle (@wearliegig) reported 4 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Becky Morrish (@BeckyMorrish13) reported 7 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  CM40 (@CM40UK) reported 10 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  gonzo (@pears0) reported 18 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Craig Hannan (@CraigHannan4) reported 23 minutes ago from Ash, England

  @virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.

• 
  Katie Girdler (@KGirdler) reported 23 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  Alyson Leitch (@Geordiesbird) reported 26 minutes ago from Woking, England

  @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

• 
  Paul Mackenzie Ross (@pmross) reported 27 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  PaulineAyres-S/W (@paulineayres) reported 31 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Paul Austin (@BagshotTwit) reported 32 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  DimiD (@DimiD35089880) reported 39 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  _jarl_ostensen (@psjarlo) reported 39 minutes ago from Guildford, England

  @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

• 
  John Neilson (@flyingjok) reported 46 minutes ago from Camberley, England

  @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

• 
  GeraldineMcCambridge (@gerimcc) reported 48 minutes ago from Aldershot, England

  @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

• 
  Paul Mackenzie Ross (@pmross) reported 52 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  Kim Ronaldson (@rattyliveshere) reported 54 minutes ago from Guildford, England

  By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

• 
  MissB (@M_Coneley) reported 55 minutes ago from Fernhurst, England

  @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Ellen Draper (@suellen2623) reported 3 minutes ago

  @virginmedia It is a problem in my area. My postcode is Ls11 7hg. It is simply not good enough to now have to wait until at least 5pm for internet and television

• 
  just me (@finalstand79) reported 4 minutes ago

  @Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them

• 
  Little Lotte (@lottalottebotte) reported 7 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Pirate (@pirate1100) reported 7 minutes ago

  @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

• 
  Ben Leo (@Benleo) reported 8 minutes ago

  Congrats to @virginmedia for being perhaps the WORST company I’ve ever had the misfortune of dealing with in Britain. Three engineer visits, five plus calls to Indian call centres, and still you can’t activate the TV contract you upsold me when I simply called to get my connection back. Awful, awful business model.

• 
  Moonman (@Moonmanthrunner) reported 15 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported 15 minutes ago

  @virginmedia @Benleo Said they'd send a new box due to fault. Never arrived. Couldn't find a trace of the call! Then said expect an engineer call that never happened. Don't take out contracts with them!!

• 
  Carrie Clarke (@MrsCClarkey) reported 19 minutes ago

  Come on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!

• 
  George Homilton (@georgehomiltonx) reported 19 minutes ago

  @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

• 
  Jordan (@JordanPsych_) reported 20 minutes ago

  @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'