Virgin Media outages and service status in Farnham, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Farnham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 25, 5:18 PM GMT+1.
- Internet (56%)
- Wi-fi (33%)
- TV (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Woking, Fleet, Camberley, Aldershot, Farnborough, and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Woking
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TV | 8 hours ago |
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Woking
|
Wi-fi | 1 day ago |
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Fleet
|
Internet | 3 days ago |
|
Camberley
|
Internet | 11 days ago |
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Aldershot
|
Internet | 13 days ago |
|
Farnborough
|
Internet | 13 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Dan O'Sullivan (@dano_afc) reported from Frimley, England@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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Will Matthews (@wmatthew) reported from Fleet, England@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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Neil Randall (@neildrandall) reported from Blackwater, England@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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Craig Hannan (@CraigHannan4) reported from Ash, England@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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gonzo (@pears0) reported from Camberley, England@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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John Neilson (@flyingjok) reported from Camberley, England@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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_jarl_ostensen (@psjarlo) reported from Guildford, England@virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service
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Jonny Cave (@JonnyCave) reported@virginmedia shocking service tried to raise a complaint took 1 hour over webchat person dealing with it still couldn't grasp it left chat after an hour you don't even have a complaints email utterly pathetic company Ombudsman it is gone on too long
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Joel Sheppard (@joelshepp) reported@virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.
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Daniel Taylor (@DanAaronTaylor) reported@virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.
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CMDR Andy Fireblade Muza (@andymuza) reported@virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Paul Matthews (@Pmatthews123) reported@virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN
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Robert Taylor (@rabtaylor1981) reported@virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!
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G R A H A M (@___GJS___) reported@Andysbrett @virginmedia One of the worst customer service departments out there!
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Katie Stevenson (@GlitteringAngel) reportedTell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!