Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Woking, Guildford, Fleet, Aldershot, Farnborough, Godalming, Camberley and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Guildford |
Wi-fi | |
| Fleet |
Total Blackout | |
| Aldershot |
Internet | |
| Farnborough |
TV | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alchemy in the UK
(@alchemyintheuk) reported
@virginmedia Called, reported, switched on,off,on,off etc as requested Run online tests- dropping due to poor broadband phoned for now over 3.5 hours in total You finally admit a fault Claim to fix in 24hrs-isn't Sorry-am I not trying hard enough for you?
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Mark Webster
(@MarksWeb41) reported
@virginmedia There been a malware virus attack that I’m ex customer that I still have a Rights to get my month long new unread e-mail their server had been hacked that it’s should be reset under 15 minutes and why 6 weeks? I’m so very frustrating that I’m registered deafblind act now HELP!
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Sanjay Patel
(@SanjayP66196597) reported
@virginmedia That is of no help is it. I pay- a lot- for a service that you have not provided since 1.30pm today. I’m not interested in your schemes or your regulator as you do what you want when you want and hike your prices up whenever you feel like it. All I want is wi fi. Is that too much
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Lauren Holton
(@laurenholtonxo) reported
@virginmedia any ideas on when my broadband is going to be back up and running? The ‘fix estimate’ time just keeps getting delayed.. very inconvenient 😠
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oO coSso Oo
(@dancostin89) reported
@virginmedia you have got to be the worse advertised company for Internet you claim all these bold statements how your good for gaming when in infact your far from it your latency issues are disgusting to say the least sort yourselves out.
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philip bassett
(@Beagle200) reported
@virginmedia When you say clear the cashe on my browser, what do you mean? It is the same on ALL my devices, so is that going to be the problem?
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philip bassett
(@Beagle200) reported
@virginmedia Hi, is there an issue with email this evening? I haven’t been able to access emails for hours, either on phone, tablet or direct from VM homepage link?
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Saad
(@saad57306371) reported
@virginmedia the level of frustration with your broadband service is unbelievable!! I’ve been a user for a year and I’m pretty sure I’ve spoken to customer service every month to complain about the service. So much wasted time and effort!
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chris henry
(@chrishenry88) reported
@virginmedia and yet again WiFi is terrible ! I really need to see a Psychiatrist , I pay you a certain amount for awful service , have a moan on Twitter and then accept your ‘ thanks for reaching out to us , we appreciate how frustrating it must be ‘ nonsense !
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geographycarrie 🌍
(@GeographyCarrie) reported
@virginmedia It says there are no known issues, but my internet is on and off everyday and has been for about the last two weeks.