Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.

City	Problem Type	Report Time
Farnborough	Wi-fi	6 days ago
Guildford	Internet	10 days ago
Camberley	Internet	20 days ago
Guildford	Phone	25 days ago
Camberley	E-mail	27 days ago
Guildford	Internet	1 month ago

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  John Neilson (@flyingjok) reported 2 minutes ago from Camberley, England

  @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

• 
  Paul Mackenzie Ross (@pmross) reported 13 minutes ago from Farnborough, England

  @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

• 
  John Neilson (@flyingjok) reported 14 minutes ago from Camberley, England

  @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

• 
  Paul Mackenzie Ross (@pmross) reported 15 minutes ago from Farnborough, England

  Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.

• 
  Will Matthews (@wmatthew) reported 16 minutes ago from Fleet, England

  @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

• 
  Paul Mackenzie Ross (@pmross) reported 19 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  Paul Mackenzie Ross (@pmross) reported 20 minutes ago from Farnborough, England

  @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

• 
  PaulineAyres-S/W (@paulineayres) reported 21 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  John Neilson (@flyingjok) reported 21 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  Paul Mackenzie Ross (@pmross) reported 22 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  john clark (@elburgo) reported 29 minutes ago from Liss, England

  @SophieEB We gave up on #virginmedia very poor service

• 
  John Neilson (@flyingjok) reported 29 minutes ago from Camberley, England

  @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

• 
  PaulineAyres-S/W (@paulineayres) reported 32 minutes ago from Blackwater, England

  @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

• 
  John Neilson (@flyingjok) reported 35 minutes ago from Camberley, England

  @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

• 
  Paul Mackenzie Ross (@pmross) reported 42 minutes ago from Farnborough, England

  @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

• 
  MissB (@M_Coneley) reported 43 minutes ago from Fernhurst, England

  @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

• 
  Paul Mackenzie Ross (@pmross) reported 43 minutes ago from Farnborough, England

  @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

• 
  Paul Mackenzie Ross (@pmross) reported 47 minutes ago from Farnborough, England

  Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 47 minutes ago from Flexford, England

  How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

• 
  PaulineAyres-S/W (@paulineayres) reported 52 minutes ago from Blackwater, England

  @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@_AlbertoGranado) reported 8 minutes ago

  @virginmedia Here, guess what? 48 hours have passed and i've not received a call, surprised? am not!! Customer services? should be reported for a breach trade description act

• 
  AdelanteGuy (@AdelanteGuy) reported 10 minutes ago

  @virginmedia Virgin Media WiFi playing up? We’ve heard Virgin Media users are having trouble with WiFi Connection and Internet Speeds. Here’s a quick and easy fix: • There isn’t one • Did you really think there was a solution? • Don’t be such a fool, at Virgin we don’t care!

• 
  Donna (@Donna14505297) reported 10 minutes ago

  @virginmedia have to commend Ryan 28204 who finally repaired my issue that had gone on for over a year. Fabulous service and knowledge. Just thought you should know this

• 
  Eddiethefish (@Eddiethefish) reported 13 minutes ago

  11 calls from the retention team at Virgin Media, despite me firmly stating I've no interest remaining with them. That's bordering on harassment now. Call me one more time, I pity the poor person who does it.

• 
  Ted (@Superted1212) reported 14 minutes ago

  @virginmedia I’m just going to try and go elsewhere it’s the same unreliable service time and time again

• 
  alex boyle (@alexboyle83) reported 15 minutes ago

  @virginmedia I'm helping a service user cancel her subscription as she is vulnerable. And needs support with tasks such as these.

• 
  Zinita (@z_inita) reported 16 minutes ago

  @virginmedia I don't even have a wire 😕 and it would be really awkward to connect up to where my home office is. Is this a known issue? There seems to be a lot of people tweeting about similar issues.

• 
  Diggles (he/him) (@Diggles595) reported 17 minutes ago

  Contacted @Hyperoptic last week about moving house last week, I was told everything was sorted and a new router was sent. I checked today the situation and none of it is done and now I’m getting the complete opposite message. Service may be worse than Virgin Media

• 
  Rob Clarke (@RobClarkeType) reported 19 minutes ago

  @virginmedia I have tried calling and I can’t get through to a human being. Have left the TiVobox for a few days and still does not start up. Please help.

• 
  Paul Stogdon (@StogdonPaul) reported 22 minutes ago

  @virginmedia I've cancelled my contract and yet I get the highest bill to date including plan change charges. It took me 2 days to cancel and this is just as painful. Whoever I spoke to has messaged me telling me my final bill and its not what your trying to charge me