Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 02/06/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Camberley, Godalming, Guildford and Woking.

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City Problem Type Report Time
United KingdomFarnborough E-mail
United KingdomFleet TV
United KingdomAldershot Internet
United KingdomCamberley Internet
United KingdomGodalming Internet
United KingdomCamberley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

  • neildrandall Neil Randall (@neildrandall) reported from Blackwater, England

    @virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!

  • jonathansnorman Jonathan Norman (@jonathansnorman) reported from Farnborough, England

    @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • sturooo Stuart Ross (@sturooo) reported from Guildford, England

    @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    @virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • AmyJ1996 amy james. (@AmyJ1996) reported from Farnborough, England

    Right who has virgin media tv someone help us

  • KirstyMac712 Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, England

    Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PKA_1979 PKA (@PKA_1979) reported

    @virginmedia why doni keep getting calls from you on this number only for someone to hang up? 03303035309

  • JessicaaaE Jessica Herrmann (@JessicaaaE) reported

    @virginmedia At home and out and about. Yes, the data is poor and yes I am able to connect to the WiFi.

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @virginmedia Thanks. Looks like the issue is still being worked on.

  • BohnFifty Bohn (@BohnFifty) reported

    @virginmedia I mean personally I'm going to switch to a more efficient and faster ISP because this just made me massively lose faith in the company's capabilities, and as little a difference that may make, it's still a consumer lost, £350 per annum lost from 1 customer, what if it was 1000?

  • clarke004028 Edward Clark (@clarke004028) reported

    @virginmedia I can only assume this is a tactic to attempt to get me not to cancel. Absolutely terrible service.

  • AvocetKeith Keith Wilkins (@AvocetKeith) reported

    @virginmedia Apparently, VM couldnt take a direct debit from the same bank account it has been calling from for the last 2 years..... No details have changed except the ridiculously high monthly package charge and all they can do is cancel the late fee charge... #switchtoSkyASAP

  • UmyKhan_ Umair Khan (@UmyKhan_) reported

    What a horrible service!!. You technician came late after two days to sort the wire then left without internet and your team members are saying the next availability is after 7 days .. @virginmedia @Virgin @AskVirginMoney

  • frontendben Ben Furfie (@frontendben) reported

    @marksuttonbike @virginmedia I feel for you mate. We used to have nothing but headaches with Virgin; and their customer service was trash back then. Outsourced, and powerless. We moved to Sky, and while it's a bit more expensive, anytime we've had an issue, it's been a quick resolution.

  • PiecesofKate Katie Parsons (@PiecesofKate) reported

    @virginmedia It comes up with a known issue when I do it on mobile. It lets me start the process but the button at the end doesn't work.

  • CmdrPauly_C Pauly_C (@CmdrPauly_C) reported

    @virgisnimedia_ this is poor. It’s not even vaguely Virgin is it? This your first time? cc @virginmedia