Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Camberley, Godalming, Guildford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
||
| Fleet |
TV | |
| Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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Viv Burrows
(@VivBurrows) reported
from
Lightwater, England
@virginmedia Pitifully poor, would never recommend them to a business
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shehbaz Pathan
(@SKPathan79) reported
@virginmedia @virginhelp I asked countless times for a booster. Never got one so invested in my own. Now the internet keeps dropping out. I’ve been with you 6 weeks and this is just crap. Can’t even phone anyone to talk to them
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Random NI
(@randomNI) reported
@katy52kt @virginmedia What a sham! We often have issues with @virginmedia what's taking the other suppliers so long to compete!? They would take all their customers!
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JUSTINE IRISH
(@JustineEirish) reported
@virginmedia As bad, and trying to actually speak to someone is driving us insane!!
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
.@MartinSLewis are there any rules around Virgin Media offering different discounted broadband contracts to customers? Both my brothers have got their contract down to £25pm yet mine was negotiated to £32pm. VM said they couldn't offer me a bigger discount than that. Unfair.
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DÃŽŽ™ 💮
(@DAZGUETTA) reported
@virginmedia please sort your internet net out because its absolutely dog **** I’d becoming a joke now
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MikeH
(@pokeymike) reported
@virginmedia I ordered an upgraded package online two weeks ago but I've still not bad any response. Any idea what is going on?
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Peter Quigley
(@QuigleyPeter) reported
@nichola_daly @virginmedia Shocking service, not only have they disrupted our estate for three months, everyone who has been sold on their bs, at the door has 59% worst coverage than previous supplier. Shocking customer service. It was the talk of our community group
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The Rat King
(@TheRatKing_RL) reported
@Taurusite fam he's right! virgin media are the worst
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🥔𝕋𝕒𝕥𝕨𝕤🥔
(@shmemz_emz) reported
@virginmedia ... I upgraded my Fibre Option from 100mb to 500mb ... since the upgrade my internet speeds are worse 🙃 pls send help 😬
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Mandi
(@amanda_wade) reported
@virginmedia No I haven’t.. my convection problems are unresolved.. I’m looking into changing my broadband this is such a bad service I understand your under staffed all companies are but 3 hours on hold