Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Camberley, Aldershot, Yateley, Fleet, Farnborough, and Woking.

City	Problem Type	Report Time
Guildford	Internet	19 hours ago
Guildford	E-mail	19 hours ago
Camberley	Phone	24 hours ago
Camberley	TV	3 days ago
Aldershot	Internet	5 days ago
Camberley	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 3 minutes ago from Godalming, England

  @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

• 
  _jarl_ostensen (@psjarlo) reported 4 minutes ago from Guildford, England

  @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

• 
  Gary Murphy (@GaryMur52215667) reported 5 minutes ago from Farnham, England

  I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

• 
  Alison Jane Wilson (@AlisonJaneWilso) reported 8 minutes ago from Camberley, England

  @virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !

• 
  Paul Mackenzie Ross (@pmross) reported 11 minutes ago from Farnborough, England

  @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

• 
  Paul Mackenzie Ross (@pmross) reported 12 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  MissB (@M_Coneley) reported 14 minutes ago from Fernhurst, England

  @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

• 
  Lucy Spalton (@lucy_spalton) reported 26 minutes ago from Fleet, England

  @virginmedia Has everything gone down in Fleet? GU51

• 
  JC (@Jamesccampbell_) reported 30 minutes ago from Farnham, England

  got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

• 
  John Neilson (@flyingjok) reported 33 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  Paul Mackenzie Ross (@pmross) reported 34 minutes ago from Farnborough, England

  Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

• 
  Martyn Jones (@TheonlyJonesy) reported 36 minutes ago from Fleet, England

  @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

• 
  Callum Penny (@callum_penny) reported 40 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Jonathan Norman (@jonathansnorman) reported 45 minutes ago from Farnborough, England

  @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

• 
  CM40 (@CM40UK) reported 47 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Kim Ronaldson (@rattyliveshere) reported 49 minutes ago from Guildford, England

  @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

• 
  Matt Rose (@mattrose18) reported 51 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 54 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Stuart Zissman (@stu_ziss) reported 55 minutes ago from Fairlands, England

  @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m a t t (@weyland76) reported 6 minutes ago

  Yet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.

• 
  MR COOL (@Lifeline04India) reported 8 minutes ago

  @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.

• 
  Ellie Winters #VoteBinface (@N104AP) reported 10 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Leanne (@LeanneG086) reported 13 minutes ago

  @virginmedia hi, is there a broadband issue in B44? I work from home and unable to connect

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 16 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Clare (@clarewo86) reported 18 minutes ago

  @virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?

• 
  Makaveli (@Makintel) reported 22 minutes ago

  @Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****

• 
  RY➖N (@RJNicholds) reported 26 minutes ago

  @Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!

• 
  Dougie Thomson (@Degener76) reported 28 minutes ago

  @Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media

• 
  Jacky (@Jackymaguire) reported 29 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system