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Virgin Media outages and service status in Farnham, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Farnham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 31, 8:47 PM GMT+1.
  • 56% Internet (56%)
  • 19% Phone (19%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)
  • 6% TV (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Fleet, Yateley, Camberley, Farnborough, Lindford, and Aldershot.

CityProblem TypeReport Time
Guildford Internet 1 hour ago
Guildford Internet 3 days ago
Fleet Wi-fi 7 days ago
Yateley Internet 8 days ago
Camberley Phone 8 days ago
Farnborough Internet 9 days ago

Nearby cities with recent reports

Guildford

2 recent signals

1 hour ago

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • CraigHannan4
    Craig Hannan (@CraigHannan4) reported from Ash, England

    @virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

  • shombell
    Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • pears0
    gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

  • gerimcc
    GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • WakeFireplaces
    Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, England

    How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

  • M_Coneley
    MissB (@M_Coneley) reported from Fernhurst, England

    @virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

  • mattrose18
    Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • jjjjxxx
    janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • mattrose18
    Matt Rose (@mattrose18) reported from Farnborough, England

    @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

  • StuRobsonFrisby
    Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

  • wearliegig
    Wendy Earle (@wearliegig) reported from Guildford, England

    @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

  • dano_afc
    Dan O'Sullivan (@dano_afc) reported from Frimley, England

    @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RicoWeston07
    Ricoderlig (@RicoWeston07) reported

    @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

  • Weedabixxx
    🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported

    Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

  • raydwatts
    Raymond Watts (@raydwatts) reported

    @virginmedia you are being complete **** again. An intermittent service for vthe past week with no resolution, no compensation and no hope of ever getting the internet we are being charged for 🤬🤬🤬

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

  • stew187511
    ste (@stew187511) reported

    @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it

  • chrisphillips66
    chris phillips (@chrisphillips66) reported

    After being locked out of my @virginmedia email for five weeks in May/June with no explanation or compensation given . I have yet again been locked out, shocking service.

  • thedazdanks
    Darren Danks (@thedazdanks) reported

    @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

  • QuanTuM_kL
    K (@QuanTuM_kL) reported

    @JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.

  • brettwill82
    Brett Williams (@brettwill82) reported

    @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.