Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 11/26/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Fleet, Aldershot, Crowthorne, Camberley, Woking, Farnborough, Godalming and Yateley.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomFleet Wi-fi
United KingdomAldershot TV
United KingdomCrowthorne Total Blackout
United KingdomCamberley Internet
United KingdomAldershot E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia having problems with internet in GU14. Will this be resolved soon

  • EssarrMason stevemason (@EssarrMason) reported from Aldershot, England

    @virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

  • woodyturts Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

  • elburgo john clark (@elburgo) reported from Liss, England

    @SophieEB We gave up on #virginmedia very poor service

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • tashaj1984 Natasha Gorrie (@tashaj1984) reported from Farnborough, England

    @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

  • TheonlyJonesy Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • AlisonJaneWilso Alison Jane Wilson (@AlisonJaneWilso) reported from Camberley, England

    @virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

  • BagshotTwit Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

  • WakeFireplaces Wakeford Fireplaces (@WakeFireplaces) reported from Send, England

    @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

  • McFadden1985 James McFadden 🎮 (@McFadden1985) reported from Camberley, England

    My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelmc06 michael 🍀🍀 (@michaelmc06) reported

    @virginmedia Got a new sim Not working ?

  • lou_bie Louise Francis (@lou_bie) reported

    @virginmedia 2nd day of intermittent Wi-Fi. Router turned on and off numerous times. Website says no broadband issues inCM2. Your website unable to check my connection. Exasperated

  • KatjaJung5 Katja Jung (@KatjaJung5) reported

    @london_trini @virginmedia Gosh same contact problems then ?

  • JackyBowman jacky bowman (@JackyBowman) reported

    @virginmedia You’re happy to take £160 a month off me but not able to provide any customer service

  • AndrewJAshton1 AndrewAshton🇪🇺🐝 (@AndrewJAshton1) reported

    @LeePartridge16 @virginmedia As a long standing customer of Sky I asked for a better deal like the new customers get. After hours on the phone going through potential “ deals” I ended up with a £10 reduction which after 2 months has now gone up again😖Ridiculous.

  • ming98 Gordon Russell (@ming98) reported

    @virginmedia still no service - at least let us know what is going on!!!

  • jebartrick James (@jebartrick) reported

    @virginmedia It is my wired connection that I am using into the router. I have a ping running to the bbc site and I can see it dropping every 10 minutes or so for about 15 seconds. The problem is that each time it drops it also disconnects my work connection so I have to manually restart it

  • Matt_Vare Matt Vare (@Matt_Vare) reported

    @virginmedia @Foxy_005 Everyone is having intermittent or no service. I think you guys need to check again. Virgin Media is twitter trending in the UK because what's happening is everywhere!!

  • Mandrake_UK MandrakeUK (@Mandrake_UK) reported

    @virginmedia This downtime has been absolutely terrible for a service sold as being "one of the best". I will be looking to see if there are any alternative services in my area and ending my dealings with you since this keeps happening far too often for such a high-priced service.

  • UpnightB Autumn (@UpnightB) reported

    @virginmedia Hi, My WiFi has been in constantly loosing connecting and being slow, I've tired restarting ans checking the service status and everything is 'looks normal: when using the service check page. Can you check to see if any faults are in my area? Postcode: LE33DP