Virgin Media Outage Report in Farnham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Camberley, Godalming, Guildford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
||
| Fleet |
TV | |
| Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
-
Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁
-
Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
-
Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
-
Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
-
janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
-
Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
-
GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
-
Stuart Ross
(@sturooo) reported
from
Guildford, England
@virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
-
Daniel Saunders
(@danjsaunders) reported
from
Guildford, England
@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
-
Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
-
amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
-
Kirsty MacDiarmid
(@KirstyMac712) reported
from
Fleet, England
Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
PKA
(@PKA_1979) reported
@virginmedia why doni keep getting calls from you on this number only for someone to hang up? 03303035309
-
Jessica Herrmann
(@JessicaaaE) reported
@virginmedia At home and out and about. Yes, the data is poor and yes I am able to connect to the WiFi.
-
DBM Motion Graphics
(@madebydbm) reported
@virginmedia Thanks. Looks like the issue is still being worked on.
-
Bohn
(@BohnFifty) reported
@virginmedia I mean personally I'm going to switch to a more efficient and faster ISP because this just made me massively lose faith in the company's capabilities, and as little a difference that may make, it's still a consumer lost, £350 per annum lost from 1 customer, what if it was 1000?
-
Edward Clark
(@clarke004028) reported
@virginmedia I can only assume this is a tactic to attempt to get me not to cancel. Absolutely terrible service.
-
Keith Wilkins
(@AvocetKeith) reported
@virginmedia Apparently, VM couldnt take a direct debit from the same bank account it has been calling from for the last 2 years..... No details have changed except the ridiculously high monthly package charge and all they can do is cancel the late fee charge... #switchtoSkyASAP
-
Umair Khan
(@UmyKhan_) reported
What a horrible service!!. You technician came late after two days to sort the wire then left without internet and your team members are saying the next availability is after 7 days .. @virginmedia @Virgin @AskVirginMoney
-
Ben Furfie
(@frontendben) reported
@marksuttonbike @virginmedia I feel for you mate. We used to have nothing but headaches with Virgin; and their customer service was trash back then. Outsourced, and powerless. We moved to Sky, and while it's a bit more expensive, anytime we've had an issue, it's been a quick resolution.
-
Katie Parsons
(@PiecesofKate) reported
@virginmedia It comes up with a known issue when I do it on mobile. It lets me start the process but the button at the end doesn't work.
-
Pauly_C
(@CmdrPauly_C) reported
@virgisnimedia_ this is poor. It’s not even vaguely Virgin is it? This your first time? cc @virginmedia