Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 12/09/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Guildford, Farnborough, Woking, Aldershot, Fleet, Crowthorne and Godalming.

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City Problem Type Report Time
United KingdomCamberley Internet
United KingdomGuildford E-mail
United KingdomGuildford Internet
United KingdomFarnborough Phone
United KingdomWoking Internet
United KingdomAldershot Internet

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia sort your WiFi out it’s crap on off all day

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I pay nearly £100 a month for a dreadful service overall is that fair

  • lewis_hulatt LewisJHulatt (@lewis_hulatt) reported from Guildford, England

    @virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia It’s been awful all day

  • MrCamm Paul Camm (@MrCamm) reported from Aldershot, England

    @virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iceman4489 iceland (@Iceman4489) reported

    @MarkEstero75 @virginmedia Sorry about that why not message GHOSTTECHIEE ON INSTAGRAM for help My friend had same issues but the help recover all passwords they’re highly recommended

  • Dooms_UK Dooms (@Dooms_UK) reported

    @virginhelp is anyone able to tell me why I pay for 200Mb down and am only getting 1.57mb down tonight? @virginmedia

  • _harrisxn_ itsYaBoyHG👀 (@_harrisxn_) reported

    @virginmedia any chance you can fix your broadband? Been down near 3 hours here

  • Spud84587536 Spud Murphy (@Spud84587536) reported

    @virginmedia Yes. It's your Virgin network fault, it's been going on for 10 years, Virgin does nothing but take the money.

  • PunitGoyal1 Punit Goyal (@PunitGoyal1) reported

    @virginmedia 1.1) The VirginMedia employee, who did the auto-complete of my contract. He mentioned in his notes that VirginMedia will now cancel my contract and will keep me on £27 monthly bill because it was a mistake of VM employee. Same thing was raised in complaint 1. Still I am nowhere.

  • WilsonDorothy Dorothy Wilson (@WilsonDorothy) reported

    @hadirennie @virginmedia I can see I am not alone… do Virgin Media actually have a complaints process? Or is it just a myth… tried web chat, phoning and using complaints on the App. All routes lead you on a loop back to their number which after 50 minutes you get told to process a complaint via app!!

  • NIJackal NI Jackal 🇬🇧🇮🇱 (@NIJackal) reported

    @elonmusk Elon any chance you could help out @virginmedia as they’re continually having outages and still expect customers to pay for the days they’ve had no service!

  • MintyModF1 James Mintram 🇬🇧 (@MintyModF1) reported

    @virginmedia can you confirm broadband outages in the Southampton area? It's been a problem for several hours.

  • Lewbatross Lew (@Lewbatross) reported

    @virginmedia Getting a whopping 22mbps on a 350mbps service here. And yes I have ******* reset it and checked the ******* service status page. Sort it out

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do