Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Woking, Guildford, Fleet, Crowthorne, Camberley, Farnborough, Godalming and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Guildford |
Internet | |
| Fleet |
Wi-fi | |
| Aldershot |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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John Neilson
(@flyingjok) reported
from
Camberley, England
@ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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MissB
(@M_Coneley) reported
from
Fernhurst, England
@virginmedia No it’s not an end of contract discount being removed, worrying if it was since the increase is just £4., it’s for investing in service improvement. The point I was making, which seems to have been missed, is the current service keeps failing & def not close to 99% reliable
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heartbroken Leaseholder 💔
(@BristolCladding) reported
@virginmedia Yes we did all of that and nobody helped us! We both are working from home so now its day 3 of us not doing any work while paying for the service! What are we supposed to do??
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Blair McIntyre
(@blair_mcintyre) reported
Has anyone cancelled #virginmedia without there being a problem? Second time I have left them and they messed it up both times. Cost me my land line number and money this time
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.
(@mhxxxxx24) reported
@virginmedia We also want to know how other people have such easy recurring access to our wifi when we have reset our wifi many times even though they do not know our password. If you could message me with some useful help that would be appreciated and i've tried everything already (2).
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
So my Gig 1 Fibre with @virginmedia @virginhelp has been intermittent and slow speeds of 50 Mbps for 8 weeks, despite calling them several times a week for 8 weeks & losing 6 shifts of work whilst still paying them in full despite it being down I get a grand offer of...£10...JOKE
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joanne Mcquillan
(@1974jm) reported
@virginmedia broadband down again in athlone, any problems in the area, 2nd time in last couple of weeks
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ScottM
(@scottm1967) reported
@virginmedia ok I am now on web chat via 4G as line too unstable. waiting for an agent
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gavinburns
(@gavinburns) reported
@virginmedia Hi KT I appreciate the speedy reply. I have informed my supplier, however there were no problems prior to your team digging the holes. Could you check the status of your team? They do have lovely signs (A-boards) showing that they are working.
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Mike Steven
(@MikeSteven1976) reported
@virginmedia I tried to use my old phone, that I'd purchased from you, with my son's SIM card. It said Network Locked. Your text service and phone service were unable to help. The text service repeated the messages I show above. The phone service told me it wasn't a Virgin phone when it is.
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Heidi
(@Heidi87884117) reported
@virginmedia So after waiting, Beth has come back and said she is unable to contact the construction team and referred me back to the pre-installation team and given me the customer service number. I have been round this loop so many times already!!
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Rob day
(@dayrob83) reported
@virginmedia hi is your CS a joke? I’ve been expecting a call from your CS Dept these calls have taken place, however the rep is hanging up as I answer? How is that customer service virgin?