Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Fleet, Aldershot, Guildford, Woking, Farnborough and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Fleet |
Internet | |
| Aldershot |
Internet | |
| Guildford |
TV | |
| Woking |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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LewisJHulatt
(@lewis_hulatt) reported
from
Guildford, England
@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bellster ✌️
(@bellster1981) reported
One of the worst ‘customer services’ I’ve ever experienced from @virginmedia absolutely shocking. Rang me to upgrade my package then ****** everything up (twice) and nobody seems to want to (even able to), sort the issues left by sheer incompetences.
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Nicole Craft
(@IamMrsCraft) reported
@Jack_Homard @virginmedia Here too. Yesterday evening then again this morning when the service status finally acknowledged an issue and it seemed to be resolved. Been intermittent again since 5pm this evening - streaming is unwatchable and websites slow.
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M Turner Plastering
(@MTPlastering) reported
@virginmedia I don’t think so. I’m not very tech savvy I’m afraid. I did a reboot yesterday and it didn’t help today. We’ll I turned it all off for 10 minutes then back on again.
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Matti Aho
(@AhoMatti) reported
@VirginMediaIE you courier did not pick the router on time so you asked me to return it to local virgin media shop in Galway. which I did. Still you are billing me for it 10e/month for several months even I have contacted you to stop. Poor service.
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What's going on
(@integritybereal) reported
@virginmedia Now Service Checker says 12midday 28/6, into day 6 with No broadband due to virginmedia outage for Da14 4nt area. It is beyond a joke, certainly hope compensation is forthcoming, we have had to rearrange so much #virginmediadown #smarthomefailure #WorkFromHome @lovelacegeezer
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Graeme Millar
(@gizzyrfc3) reported
@virginmedia ridiculous customer service, been waiting since 10:30am to hear back from someone about turning my internet and tv back on, so close to cancelling the lot!!!!!
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Kellyann Brown
(@KellyannBrown10) reported
@virginmedia No I haven't. Twice I have been cut off after reaching the hour mark. I want to give 30 days notice to cancel my contract
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Adrian Jones
(@AJUK29) reported
@virginmedia 1/2 What a surprise that I haven't 'passed security' and so I cannot even ask whether my hub 5 has been ordered?! They wouldn't even put me through to retentions to cancel my subscription! I sent an email over a week ago cancelling but have heard nothing?
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Alex Hammond
(@Alhambre) reported
@virginmedia Oh! No, I haven’t raised a complaint. I sought help through the Virgin Twitter team (who were brilliant, by the way) and every time I phoned I ended up down some automated rabbit hole, so I stuck to Twitter. Should I raise a complaint then?
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Anthony Hudson
(@alffy1977) reported
@virginmedia would just like to say your customer service is appalling. You phone 3 times a week trying to get me to pay more and when I ask about lowering my package the guy just goodbye and ended the call. Shameful.