Virgin Media Outage Report in Farnham, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Aldershot, Camberley, Godalming, Guildford, Farnborough and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
TV | |
| Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
-
Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
-
Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
-
Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
-
James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
-
Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
-
Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
-
Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
-
All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
-
Jody Stockford
(@jodystockford) reported
from
Camberley, England
@virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.
-
Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
-
Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
-
Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Becca
(@pink_ktracks) reported
@virginmedia Got a call from your customer service line yet i don't even have Virgin Mobile. Think you need to sort out who you ring and stop calling people who aren't with you. No wonder so many think it's a scam
-
Waj Bukhari
(@wajlife) reported
@SulaimanG94 @virginmedia Virgin media is ****. My Inlaws have it and it supposed to be the 250mb+ speeds… bro COD was lagging and the wifi strength is ****. I use my 4G as its faster.
-
𝓓𝓪𝓿𝓮
(@petch_dave) reported
@virginmedia The link you sent says no issues. Going to virgin media website and checking status it says there are issues. Which there definitely is. I would add your status checker link to the items that are broken
-
Haynsie
(@m1k3ydan) reported
@virginmedia Ok I get that, but your 1st line should be informed and your service status be updated to inform us, you know it’s happening and when it’s happening even if it’s urgent. Even till now and that’s like 4 hours ago I’ve not heard anything, ain’t that enough time to inform clients?
-
Dean Goold
(@DeanG25) reported
@virginmedia No. Still no red button service for Masters Golf. If you advertise the service then you should really deliver it.
-
Angela Bishop
(@Angela_la_B) reported
@virginmedia Yes, after messaging on here, and calling and trying online chat and finally saying I wanted to cancel the service. Shocking that I have to go to such great lengths to get something done that should have happened last weekend when I first reported the issue. And still no refund!
-
Ned B-H
(@nedbh) reported
@virginmedia 👍 Sky sports red button services are sometimes a bit slow to load up but I’ve never known one not appear for four hours before!
-
NoX ~ 23/100 Shinies (2022)
(@_NoXuSJ) reported
@virginmedia We called them, we’re told an engineer was coming out to fix some serious issues we’ve been having with our connection (Post RS and Sync errors). Then about an hour after the call got a text go say the engineers visit was put on hold but no reason was given.
-
Sully
(@SulaimanG94) reported
@wajlife @virginmedia Trust me they can’t even get round to do the bloody install let alone talking about their speeds and connection. Trouble is my new area I moved to is dominated by them, their signal is meant to be the strongest here 🙄😡
-
fiona gordon
(@fionagordon5) reported
@virginmedia internet in Ex4 8aw not working very well. Taking too long for pages to load when using internet. Have tried a reset. Only setup about 6 weeks ago