Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Crowthorne, Camberley, Aldershot, Woking, Farnborough, Fleet, Guildford, Godalming, Yateley and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Crowthorne |
Total Blackout | |
| Camberley |
Internet | |
| Aldershot |
||
| Woking |
Total Blackout | |
| Farnborough |
Wi-fi | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alasdair fleming
(@alasdairflemin1) reported
@virginmedia Sort out your mobile data issues Millions rely on the internet to work and study If you can't be relied on to provide the service paid for there are plenty of other service providers customers will choose.
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alan pulley
(@ponkles10) reported
@virginmedia my phone is logging into 4g is there a national issue again
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𝕰𝖗𝖎𝖓 𝕮𝖔𝖑𝖑𝖎𝖓𝖘💙
(@_erincollins93) reported
Anyone else with #virginmobile having trouble today? I can't send texts or make calls and been on hold to them for almost an hour😩😩😩 @virginmedia
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Ryan Green
(@fort78) reported
@Granite_Beard @virginmedia I’ve got a degree in network engineering myself and was talking to the installation engineers when I had my service set up who said there’s a utilisation ticket in the Petersfield area, which makes sense given the relatively affluent and skilled workforce working from home
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⛩☯️ RONIN ☯️⛩
(@Ellz_14) reported
@virginmedia Fam, cut out just when two vampires were about to kiss after seasons of back and forth. How annoying on your part. It’s back on though so thanks for the concern 🤝
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ricky ginger biglove
(@gingerbiglove) reported
@virginmedia To compound matters the mobile signal in my area seems to be dropping off...😢
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Maria Murray
(@MariaMu29502081) reported
@virginmedia absolutely ridiculus customer services automated service is a joke no calls or texts all day long and can't get a reply at all
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Lynden Blades
(@sax_lessons) reported
@virginmedia causing so much stress to us by intermittent service dropping out 10x a day for a week. Work and school from home Hell. Customer service fob you off, copy and paste reply or on the phone for an hour to be told hopefully better tomorrow. Please, please help @Ofcom
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Mark Reynolds
(@MarkReynolds100) reported
@virginmedia I have, that’s where I was presented with that offer! I called back and managed to bring it down a bit more, but you’re still charging me more than you would charge a new customer. It’s not good at all
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Peter
(@p88wright) reported
@virginmedia Have call function but no mobile data connection? What is happening, occurred around the same time yesterday. Looks like many others are having issues and is a issue with your servers at fixed time stamps cutting services off. Give customers honest answers, not BS