Virgin Media Outage Report in Farnham, Surrey, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.

City	Problem Type	Report Time
Farnborough	Wi-fi	4 days ago
Guildford	Internet	8 days ago
Camberley	Internet	18 days ago
Guildford	Phone	23 days ago
Camberley	E-mail	25 days ago
Guildford	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Najm Khan (@rohaaminho) reported 20 seconds ago from Farnborough, England

  Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 7 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 7 minutes ago from Godalming, England

  @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

• 
  Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported 9 minutes ago from Yateley, England

  @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

• 
  TGP (@terrygparrott) reported 12 minutes ago from Farnborough, England

  @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

• 
  JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported 12 minutes ago from Camberley, England

  @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

• 
  ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported 14 minutes ago from Fleet, England

  @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

• 
  Dean (@deanocranfield) reported 16 minutes ago from Witley, England

  @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

• 
  Sian Prime (@SianPrime) reported 17 minutes ago from Guildford, England

  @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

• 
  GeraldineMcCambridge (@gerimcc) reported 19 minutes ago from Aldershot, England

  @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

• 
  Chantelle Newton (@chantelle_ukccf) reported 21 minutes ago from Farnborough, England

  @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

• 
  Kim Ronaldson (@rattyliveshere) reported 21 minutes ago from Guildford, England

  Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

• 
  Kim Ronaldson (@rattyliveshere) reported 31 minutes ago from Guildford, England

  By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

• 
  TGP (@terrygparrott) reported 35 minutes ago from Farnborough, England

  @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

• 
  Lucy Spalton (@lucy_spalton) reported 39 minutes ago from Fleet, England

  @virginmedia Has everything gone down in Fleet? GU51

• 
  Stuart Zissman (@stu_ziss) reported 42 minutes ago from Fairlands, England

  @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

• 
  GeraldineMcCambridge (@gerimcc) reported 43 minutes ago from Aldershot, England

  @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

• 
  JC (@Jamesccampbell_) reported 45 minutes ago from Farnham, England

  got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

• 
  Viv Burrows (@VivBurrows) reported 51 minutes ago from Lightwater, England

  @virginmedia Pitifully poor, would never recommend them to a business

• 
  Gary Murphy (@GaryMur52215667) reported 59 minutes ago from Farnham, England

  I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Luke (@karl_luke) reported 3 minutes ago

  @virginmedia hello, my mum has lost access to all virgin services since Wednesday - TV, phone, broadband. Service page online says “no known issues”. Continually phones CS who play a recorded message acknowledging a fault but can’t talk to anyone. Please help!

• 
  Antje Southern (@noneybean) reported 3 minutes ago from Islington, England

  @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

• 
  david moreis (@DavidMoreis) reported 3 minutes ago

  @virginmedia Yes the fact i had to spend days and days on the phone and now for it fixed and the fact nosy called me back or took my complaint seriously and yet again loss of service ans you still bill me like everything is ok

• 
  Gemma Gumbrell (@GemGum95) reported 6 minutes ago

  @virginmedia We had a technician there for 3 hours and the problem is still not resolved.

• 
  Kayla Whittaker (@Kaylarlasailor) reported 8 minutes ago

  @virginmedia Yes I have tried several different things and narrowed it down to the issue happens when my mobile data is on if I turn it off or connect to WiFi the issue doesn’t persist

• 
  Sarah simpkin (@simpkin_sarah) reported 9 minutes ago

  @virginmedia We checked and it said there were no problems.

• 
  A101 (@PeyiaA101) reported 13 minutes ago

  @virginmedia No. I have heard heard nothing. I am sending a letter to your Sunderland office today expressing my deep dissatisfaction. I already have a complaint which has been acknowledged but it could take up to 28 days until I receive a considered response.

• 
  Gemma Gumbrell (@GemGum95) reported 14 minutes ago

  @virginmedia My husband has been on the phone many times and the issue was reported. Nothing has been rectified!

• 
  J H (@jess_hillyard) reported 14 minutes ago

  @virginmedia Tried this - I get passed around from team to team, I was told I was being put through to the customer experience team to voice my complaints and then was transferred to someone in billing who said there was no such department. Shambles.

• 
  J H (@jess_hillyard) reported 14 minutes ago

  @virginmedia I will do so, in the meantime I still need clarity on the ongoing issues I’ve been experiencing with my WiFi - I’m still not receiving the service I’m paying for