Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Crowthorne, Camberley, Aldershot, Woking, Farnborough, Fleet, Guildford, Godalming, Yateley and Bagshot.
| City | Problem Type | Report Time |
|---|---|---|
 Crowthorne |
Total Blackout | |
| Camberley |
Internet | |
| Aldershot |
||
| Woking |
Total Blackout | |
| Farnborough |
Wi-fi | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AG1
(@AWG1) reported
@virginmedia Honestly the worst customer service company I have ever dealt with. I’m on a call just now with a lady called Pearl. My umpteenth call on this. Passed security first time.
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Pat Hickey
(@ItsPatHickey) reported
@virginmedia Nothing other than it’s an issue your side and cancelled the technicians visit. It’s been down since 10am Saturday morning now it’s beyond a joke
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Jonnie
(@jonnie_w87) reported
@virginmedia I raised a complaint with o2 when speaking but I highly doubt this has gotten anywhere considering it’s taken since 20/04 to get some way forward with Virgin Media I’ve not even received a sim card from o2, by online order was placed on 06/04 This is beyond shocking service!!
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Meredith Hepner 💙
(@MeredithHepner) reported
@DilekFridaKahlo @virginmedia They are very insistent in forcing you to continue with their service and then shaft you when you give in- it’s like a really bad one night stand
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Bollywood UK
(@bollywooduk) reported
@virginmedia Many thanks. Wish your customer service phone line was more helpful. Called twice and was redirected back to internet without getting a chance to speak to anyone. Please give this feedback to bosses.
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Claire Durrant 🇪🇺🇬🇧🏳️🌈
(@claire_durrant_) reported
So @virginmedia started spamming me again with letters about joining their broadband. Their awful broadband that I left in 2020 when it constantly didn't work (I know from neighbours it still doesn't). I can't contact them via email/chat to say leave me alone. HEY. LEAVE ME ALONE
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charlotte jones
(@charemmahall) reported
@virginmedia please can you review service quality, we moved from Sky because your supposed speeds were 3x faster however we have been plagued by “intermittent” service issues and told repeatedly to “check back in 24hrs” without resolution. Impossible to speak to anyone.
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Adam Brooks
(@BrooksyBoy1966) reported
@virginmedia Now where do I go for help ??????
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Gramps Bobo
(@pebobo) reported
@virginmedia It was the whatsapp service that allegedly booked the engineer last week
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Hykeham Popular Front
(@Thighboots2) reported
@virginmedia Yes a precise two hours. I bet if I just cancel the DD they would want to speak to me sharpish