Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Woking, Farnborough, Guildford, Aldershot, Camberley, and Fleet.

City	Problem Type	Report Time
Woking	Internet	9 hours ago
Woking	TV	11 hours ago
Farnborough	TV	11 hours ago
Guildford	TV	11 hours ago
Aldershot	TV	11 hours ago
Aldershot	TV	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Sian Prime (@SianPrime) reported 2 minutes ago from Guildford, England

  @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

• 
  John Neilson (@flyingjok) reported 3 minutes ago from Camberley, England

  @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

• 
  _jarl_ostensen (@psjarlo) reported 11 minutes ago from Guildford, England

  @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

• 
  John Neilson (@flyingjok) reported 12 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  John Neilson (@flyingjok) reported 12 minutes ago from Camberley, England

  @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

• 
  Becky Morrish (@BeckyMorrish13) reported 16 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  janet arias-ball (@jjjjxxx) reported 16 minutes ago from Guildford, England

  @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

• 
  GeraldineMcCambridge (@gerimcc) reported 19 minutes ago from Aldershot, England

  @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 25 minutes ago from Farnham, England

  @virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!

• 
  Craig Hannan (@CraigHannan4) reported 27 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  Alison Jane Wilson (@AlisonJaneWilso) reported 32 minutes ago from Camberley, England

  @virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !

• 
  John Neilson (@flyingjok) reported 32 minutes ago from Camberley, England

  @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  Nick Batch (@WashedBatch) reported 37 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  Matt Rose (@mattrose18) reported 41 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Paul Mackenzie Ross (@pmross) reported 45 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  Gary Murphy (@GaryMur52215667) reported 46 minutes ago from Farnham, England

  I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

• 
  CM40 (@CM40UK) reported 48 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Viv Burrows (@VivBurrows) reported 49 minutes ago from Lightwater, England

  @virginmedia Pitifully poor, would never recommend them to a business

• 
  Julian Hull (@JulianHull) reported 53 minutes ago from Farnborough, England

  @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon (@simon201831) reported 5 minutes ago

  @virginmedia When will service be back approx

• 
  CliveR (@CliveR39) reported 5 minutes ago

  @virginmedia SHAMBLES yet again!!! TV and broadband problem this time- went to sign in to My Virgin Media 'Sorry Can't Find You Account'!! Only been with you 15 years.

• 
  Marce The Moose (@Marcethemoose) reported 6 minutes ago

  @addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack

• 
  Andrew Forman (@HighburyRhino) reported 8 minutes ago

  @virginmedia No reply by phone and no ability to check anything via my account (which appears to not be recognised). Any timeline on a fix for TV issues in London N5?

• 
  Ally Mason (@allym08) reported 14 minutes ago

  @virginmedia ML3 not working. Heavy pixilation and channels not available.

• 
  Pete Hudson (@petetweet1306) reported 16 minutes ago

  @virginmedia Tv down. Can’t get through on the phone. What’s going on!!!

• 
  Jenna McGregor Jackson📷🌅💙 (@Jennababes) reported 19 minutes ago

  Anyone else got issues with @virginmedia TV?? No channel is working, the picture is just frozen

• 
  GH (@gullyslusher) reported 22 minutes ago

  @virginmedia I know you're probably having a meltdown atm but I pay good money for the service and I want to watch @giroditalia and the US golf. Please get it sorted!

• 
  English Bob 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EnglishBob714) reported 22 minutes ago

  @virginmedia @5IMON_ Send messages to those affected, and provide the service you are actually paid for!!

• 
  Jane Common (@JaneCommon) reported 23 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!