Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Woking, Aldershot, Fleet, Camberley, Farnborough, and Guildford.

City	Problem Type	Report Time
Woking	Internet	6 days ago
Woking	Internet	6 days ago
Woking	Internet	7 days ago
Aldershot	Internet	8 days ago
Woking	E-mail	8 days ago
Woking	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported 4 minutes ago from Camberley, England

  @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

• 
  Marti Jerrard - K74 (@K74Marti) reported 8 minutes ago from Farnborough, England

  @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

• 
  Paul Mackenzie Ross (@pmross) reported 12 minutes ago from Farnborough, England

  @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

• 
  Peter ***** (@hoarp001) reported 12 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Stuart Ross (@sturooo) reported 14 minutes ago from Guildford, England

  @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

• 
  CM40 (@CM40UK) reported 16 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Martyn Jones (@TheonlyJonesy) reported 24 minutes ago from Fleet, England

  @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

• 
  John Neilson (@flyingjok) reported 24 minutes ago from Camberley, England

  @virginmedia hey there - lost all connectivity at home suddenly this morning and can’t get through to any of your helpline numbers. Is there problem in GU15 3HY area. Can’t understand why 150 and external numbers are either not connecting or just showing as constantly unavailable

• 
  Daniel Saunders (@danjsaunders) reported 28 minutes ago from Guildford, England

  @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

• 
  Adrienne (@adimarlow) reported 30 minutes ago from Camberley, England

  Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

• 
  Craig Hannan (@CraigHannan4) reported 31 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 32 minutes ago from Send, England

  @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

• 
  Katie Girdler (@KGirdler) reported 33 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 38 minutes ago from Flexford, England

  How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

• 
  Paul Mackenzie Ross (@pmross) reported 39 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  PaulineAyres-S/W (@paulineayres) reported 45 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Paul Mackenzie Ross (@pmross) reported 46 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Natasha Gorrie (@tashaj1984) reported 48 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  GeraldineMcCambridge (@gerimcc) reported 53 minutes ago from Aldershot, England

  @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

• 
  Paul Mackenzie Ross (@pmross) reported 58 minutes ago from Farnborough, England

  @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Murphy (@m32925132) reported 6 minutes ago

  @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!

• 
  M&M (@MZ2346441534028) reported 11 minutes ago

  @virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.

• 
  Mike T (@Tutts558) reported 13 minutes ago

  @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

• 
  Amy Heppingstall (@AmyHeppi) reported 14 minutes ago

  @virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this

• 
  Cambridgewater.x (@cam_bridgewater) reported 17 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  John M (@john1mccarthy) reported 18 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

• 
  Nottmsteve 🇬🇧 (@nottmsteve) reported 22 minutes ago

  Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased

• 
  Kevin Clark (@kevinclarknw) reported 23 minutes ago

  @virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.

• 
  Ryan O'Donnell (@iamryanodonnell) reported 24 minutes ago

  @virginmedia Thank you - I managed to call them and I believe they’ve sent out another WiFi Pod, so I’m hopeful that’ll solve my issue.

• 
  beir13346 (@beir13346) reported 27 minutes ago

  @virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.