Virgin Media outages and service status in Farnham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (79%)
- Internet (13%)
- Wi-fi (5%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Woking, Fleet, Farnborough, Aldershot, Guildford, and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Woking
|
TV | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Kim Ronaldson (@rattyliveshere) reported from Guildford, EnglandHi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, EnglandAargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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Gary Murphy (@GaryMur52215667) reported from Farnham, EnglandI’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Adrienne (@adimarlow) reported from Camberley, EnglandSwitched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡
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Will Matthews (@wmatthew) reported from Fleet, England@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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gonzo (@pears0) reported from Camberley, England@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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amy james. (@AmyJ1996) reported from Farnborough, EnglandRight who has virgin media tv someone help us
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Wakeford Fireplaces (@WakeFireplaces) reported from Send, England@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Martyn Jones (@TheonlyJonesy) reported from Fleet, England@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, EnglandHow do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUseless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith A Pearson (@keithapearson) reported@virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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C B (@Lulette5772) reported@virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor
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Juss33 (@Justine_Sains) reported@virginmedia can you check service in NE28 please and fix times. Internet and television.
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Mad Cyril (@salford_red_ste) reported@virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Lucia (@LadyLucia05) reported@virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.
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London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
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Jim_Bo (@burchett84) reported@virginmedia Hi, can someone please help regarding a bill please
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O2 (@O2) reported@rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?