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Virgin Media outages and service status in Farnham, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Farnham, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 20, 7:54 AM GMT+1.
  • 71% TV (71%)
  • 21% Internet (21%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 2% Wi-fi (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Aldershot, Guildford, Camberley, and Fleet.

CityProblem TypeReport Time
Farnborough Internet 6 hours ago
Woking TV 1 day ago
Aldershot Internet 5 days ago
Farnborough TV 5 days ago
Woking Internet 6 days ago
Woking TV 6 days ago

Nearby cities with recent reports

Farnborough

14 recent signals

6 hours ago
Camberley

7 recent signals

6 days ago
Aldershot

6 recent signals

5 days ago
Woking

5 recent signals

1 day ago
Guildford

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

  • rattyliveshere
    Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • elburgo
    john clark (@elburgo) reported from Liss, England

    @SophieEB We gave up on #virginmedia very poor service

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

  • shombell
    Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • TheonlyJonesy
    Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • paulineayres
    PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • KirstyMac712
    Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, England

    Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

  • robmcewan1966
    Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • kirstyrosenunn
    Kirsty Nunn (@kirstyrosenunn) reported from Guildford, England

    Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

  • woodyturts
    Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

  • BeckyMorrish13
    Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

  • VivBurrows
    Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • StuRobsonFrisby
    Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • deanocranfield
    Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chris327759
    chris8854.bskysocial (@chris327759) reported

    @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there

  • ACforReformUK
    AndyC (@ACforReformUK) reported

    @Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.

  • ArJaeEm58
    ArJaeEm (@ArJaeEm58) reported

    @Benleo @virginmedia 1.. A few years ago i got cold called by a @virginmedia salesman. I told him i wasnt interested as i was moving. He said its okay you cant take it with you. Anyway, when i moved it became apparent that virgin never covered the area. But they held me to the contract.

  • everton_toffee1
    James Ⓜ️ (@everton_toffee1) reported

    @Benleo @petrolheadtoo @virginmedia They are terrible I’ve had engineers out my service has been rubbish since I signed a new contract, I feel sorry for you them Indian call centres are horrendous to deal with, you can hear like 7 people talking at the same time

  • fcmad1960
    FootballCricketMad (@fcmad1960) reported

    @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

  • DaveWW1877
    Dave (@DaveWW1877) reported

    Has anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?

  • youlum
    Uilleam Cameron 🏉 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 🇦🇺 (@youlum) reported

    @Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.

  • Liver4breakfast
    Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland

    @virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.

  • _SinfulScorpio_
    SinfulScorpio (@_SinfulScorpio_) reported

    @BlancoGoGo @virginmedia Well that sucks. These things should be fine

  • timamor
    timothy neil amor (@timamor) reported

    @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.