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Virgin Media outages and service status in Farnham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Farnham, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 20, 9:21 PM GMT+1.
  • 57% Internet (57%)
  • 21% TV (21%)
  • 14% Wi-fi (14%)
  • 7% Phone (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Fleet, Aldershot, Yateley, and Lindford.

CityProblem TypeReport Time
Farnborough Internet 12 hours ago
Guildford TV 7 days ago
Guildford Internet 8 days ago
Camberley TV 8 days ago
Fleet Wi-fi 9 days ago
Guildford TV 13 days ago

Nearby cities with recent reports

Farnborough

1 recent signals

12 hours ago
Guildford

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • chantelle_ukccf
    Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • woodyturts
    Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • vserafino19
    Vito Serafino (@vserafino19) reported from Farnborough, England

    @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

  • AmyJ1996
    amy james. (@AmyJ1996) reported from Farnborough, England

    Right who has virgin media tv someone help us

  • kirstyrosenunn
    Kirsty Nunn (@kirstyrosenunn) reported from Guildford, England

    Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

  • gerimcc
    GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • adimarlow
    Adrienne (@adimarlow) reported from Camberley, England

    Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

  • lucy_spalton
    Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tilalx
    Tilal Manzoor (@tilalx) reported

    Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure

  • Schmuley_Schlo
    Meersham (@Schmuley_Schlo) reported

    @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • IAmTheSavageSho
    IAmTheSavageSho (@IAmTheSavageSho) reported

    @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

  • amandajlee_lee
    Amanda Lee (@amandajlee_lee) reported

    @virginmedia @CliveR39 This is a joke @virginmedia mine has been like this for at least 2 weeks now and all I get is 'you can still watch it on the app', I pay a lot of money to be able to watch football! Your technician told me tonight you don't have a time frame to fix it! What is going on?

  • bliindlol
    bliind (@bliindlol) reported

    Is it just me or virgin media is down ? @virginmedia

  • shelf_life64
    Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported

    @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

  • MajellaDri38601
    Majella Driscoll (@MajellaDri38601) reported

    @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

  • PaulGr1969
    Paul Greenwood (@PaulGr1969) reported

    @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media