Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Woking, Fleet, Farnborough, Aldershot, Guildford, and Camberley.

City	Problem Type	Report Time
Woking	TV	4 days ago
Woking	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Callum Penny (@callum_penny) reported 14 seconds ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  john clark (@elburgo) reported 55 seconds ago from Liss, England

  @SophieEB We gave up on #virginmedia very poor service

• 
  Becky Morrish (@BeckyMorrish13) reported 2 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Paul Mackenzie Ross (@pmross) reported 4 minutes ago from Farnborough, England

  @virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?

• 
  Wendy Earle (@wearliegig) reported 4 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  gonzo (@pears0) reported 5 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Paul Mackenzie Ross (@pmross) reported 9 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  TGP (@terrygparrott) reported 17 minutes ago from Farnborough, England

  @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

• 
  Paul Austin (@BagshotTwit) reported 26 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  gonzo (@pears0) reported 30 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Katie Girdler (@KGirdler) reported 32 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Stuart Zissman (@stu_ziss) reported 32 minutes ago from Fairlands, England

  @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

• 
  Sian Prime (@SianPrime) reported 34 minutes ago from Guildford, England

  @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

• 
  Katie Girdler (@KGirdler) reported 40 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  Kirsty Nunn (@kirstyrosenunn) reported 44 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  Paul Mackenzie Ross (@pmross) reported 45 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  _jarl_ostensen (@psjarlo) reported 45 minutes ago from Guildford, England

  Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

• 
  spookstvgaming (@spookstvgaming) reported 45 minutes ago from Ash, England

  @virginmedia I’m losing money fix it

• 
  Paul Austin (@BagshotTwit) reported 51 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  Steve Jones (@fleetsaints) reported 52 minutes ago from Fleet, England

  Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danger Mouse 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stewiejohn2) reported 5 minutes ago

  @OliverGMcManus @virginmedia They should pay you automatic compensation thru the Ofcom scheme, it is about £6 a day. If they do not agree to pay it, then take them to an Ombudsman service.

• 
  Kyle (@daddytoatribe) reported 11 minutes ago

  @virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal

• 
  ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported 13 minutes ago

  @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

• 
  Jeannie (@jeanniecorby) reported 14 minutes ago

  @virginmedia hey team, any idea when the issues in EX3 / Exeter area will be fixed? Currently have an outage 😭

• 
  Mark (@MarkTHFC92) reported 17 minutes ago

  @virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you

• 
  Mark vix (@Vikk3rs146) reported 19 minutes ago

  @virginmedia And you’ve got the nerve to want £200 for early termination yet I’ve never got a penny from you for losing service consistently..literally been with you since you were called Eurobell .

• 
  Lord Arse! (@Lord_Arse) reported 24 minutes ago

  @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 24 minutes ago

  I am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human

• 
  Mark vix (@Vikk3rs146) reported 25 minutes ago

  @virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service

• 
  markrmifsud (@markrmifsud) reported 25 minutes ago

  @virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now