Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Woking, Farnborough, Guildford, Aldershot, Camberley, and Fleet.

City	Problem Type	Report Time
Woking	Internet	3 hours ago
Woking	TV	4 hours ago
Farnborough	TV	5 hours ago
Guildford	TV	5 hours ago
Aldershot	TV	5 hours ago
Aldershot	TV	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  DimiD (@DimiD35089880) reported 4 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  janet arias-ball (@jjjjxxx) reported 8 minutes ago from Guildford, England

  @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

• 
  CM40 (@CM40UK) reported 10 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Alex Turton (@woodyturts) reported 15 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 19 minutes ago from Flexford, England

  How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

• 
  Paul Mackenzie Ross (@pmross) reported 25 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  John Neilson (@flyingjok) reported 27 minutes ago from Camberley, England

  @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

• 
  PaulineAyres-S/W (@paulineayres) reported 30 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Paul Mackenzie Ross (@pmross) reported 31 minutes ago from Farnborough, England

  @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

• 
  John Neilson (@flyingjok) reported 31 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  TGP (@terrygparrott) reported 34 minutes ago from Farnborough, England

  @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

• 
  Paul Mackenzie Ross (@pmross) reported 35 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Wakeford Fireplaces (@WakeFireplaces) reported 40 minutes ago from Send, England

  @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

• 
  Neil Randall (@neildrandall) reported 41 minutes ago from Blackwater, England

  @virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!

• 
  gonzo (@pears0) reported 42 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported 42 minutes ago from Fleet, England

  @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

• 
  amy james. (@AmyJ1996) reported 42 minutes ago from Farnborough, England

  Right who has virgin media tv someone help us

• 
  Steve Jones (@fleetsaints) reported 47 minutes ago from Fleet, England

  @virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.

• 
  Katie Girdler (@KGirdler) reported 57 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  _jarl_ostensen (@psjarlo) reported 59 minutes ago from Guildford, England

  @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ross paterson (@praetorian1369) reported 5 minutes ago

  @virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work

• 
  Ahmed Mohamed (@Medzy1506) reported 6 minutes ago

  @virginmedia Looks like my TV is back but now my Internet has issues 🙄

• 
  Kieron Franks🎸☘️🕉 (@kieronjfranks) reported 8 minutes ago

  @scottyb1875 @virginmedia That’s inevitable really, but there are alternatives so VM needs to stay competitive with a consistent service. If they can do that, then price really isn’t an issue after all broadband is a must have in this day and age.

• 
  John B (@JohnBar72896911) reported 8 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable

• 
  Harry Monk (@HarryMonk69535) reported 14 minutes ago

  @virginmedia Move your customer services back to England ******* peasants

• 
  Chris (@ChrisWales61) reported 15 minutes ago

  @virginmedia Virgin Media are ****! I am out of contract at the end of the month and it will be good riddance to bad rubbish!

• 
  john5691 (@JohnMac22756388) reported 17 minutes ago

  @virginmedia @beaver_ronnie Is this all you are posting, is think for the fee we pay you could update this page on the issue

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 17 minutes ago

  @virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website

• 
  Becca (@Becca9O) reported 17 minutes ago

  @VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today

• 
  motionroy (@motionroy) reported 23 minutes ago

  @virginmedia Finally an announcement which shoud have come hours ago. No wonder you are widely known as having one of the worst customer service teams on the planet. BTW @LSquad17045 is using this outage to try and collect personal customer data . Report & block if you get a message from them