Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 01/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Godalming, Camberley, Guildford, Aldershot, Farnborough, Woking, Fleet and Crowthorne.

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City Problem Type Report Time
United KingdomGodalming Internet
United KingdomCamberley Internet
United KingdomGuildford Internet
United KingdomCamberley Internet
United KingdomCamberley Internet
United KingdomAldershot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • Jamesccampbell_ JC (@Jamesccampbell_) reported from Farnham, England

    got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • AmyJ1996 amy james. (@AmyJ1996) reported from Farnborough, England

    Right who has virgin media tv someone help us

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanG_MCR Ryan 🇾🇪 (@RyanG_MCR) reported

    @virginmedia I'm trying to configure settings on my Hub 3.0 modem, I've type the 192.168.0.1 in, the password is saying incorrect for the hub settings password, ive also tried the wifi password, never had this issue before.

  • Jackie66366212 Jackie💙 (@Jackie66366212) reported

    Been trying to cancel my contract since January as I couldn't get through on the phone or WhatsApp sent a letter to Customer Services before disconnection fees due found out yesterday my contract has not been cancelled whats going on @virginmedia

  • FabianaBalasco Fabiana Balasco (@FabianaBalasco) reported

    @virginmedia We are having serious Wi-Fi issues. My partner works from home and is constantly kicked out of team meetings. I’m not able to use Wi-Fi when I’m home it goes struggling to 4G.

  • lurogers Luke Rogers (@lurogers) reported

    @virginmedia “Unfortunately we are currently unable to offer support for cancelling your install. To get you the right support you need the next steps would be for you to call our dedicated Pre-Install Cancellations Team on 08000521734, option 2. DOESN’T WORK

  • inspectortooth kenneth combes (@inspectortooth) reported

    @virginmedia Well I’ve had this issue for weeks now so you can’t be working very hard to resolve it!! Frankly your response is simply unbelievable.

  • Taylor_w28 #Cans (@Taylor_w28) reported

    @virginmedia No as previously mentioned I don't have time to hang around all day on hold to them be told to restart my router or move closer

  • wrgoodridge w.r.goodridge (@wrgoodridge) reported

    @virginmedia It’s been going on for a month Virgin has sent the phone back to the customer not repaired. Do you have an email address I can send you all the information?

  • lurogers Luke Rogers (@lurogers) reported

    @virginmedia Quite the scam. Sell contracts you can’t deliver and then prevent customers from being able to cancel… 👀

  • johnmaher79 John Maher (@johnmaher79) reported

    @TheFlyingKipper @virginmedia They only offered my £5 reduction thats it, ended up leaving as it was to much and they wasnt willing to help, been with virgin since ntl days aswell, loyalty means nothing to @virginmedia

  • AndyBorrie Andy Borrie (@AndyBorrie) reported

    @virginmedia So basically, you cant help. You only have one number which offers little to no assistance, you can only complain by snailmail and in essence you couldn't care less about quality customer service.