Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 02/19/2026 02:00

February 19: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Fleet, Aldershot, Guildford, Woking, Farnborough and Godalming.

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City Problem Type Report Time
United KingdomCamberley Internet
United KingdomFleet Internet
United KingdomAldershot Internet
United KingdomGuildford TV
United KingdomWoking Internet
United KingdomCamberley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • Jamesccampbell_ JC (@Jamesccampbell_) reported from Farnham, England

    got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • jjjjxxx janet arias-ball (@jjjjxxx) reported from Guildford, England

    @virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hellohowsit M N (@hellohowsit) reported

    @virginmedia the internet in Leicester has been down since one 1am, how am I supposed to work from home when the internet is constantly down??? Your website has crashed so I can’t check the status. What is happening ?? I want compensation immediately!!!

  • Mattcarter30 Matt C (@Mattcarter30) reported

    @virginmedia is your broadband down??? I cannot get on to any status pages

  • El_Tommo Christian (@El_Tommo) reported

    @virginmedia Any problems in HP23? No broadband this morning. Tx

  • peajuic bri (@peajuic) reported

    @virginmedia pull yourselves together. wifi can’t be down this morning, it’s my day off! i need my morning #peepshow before i explode.

  • DownwardI Downward 💙 (@DownwardI) reported

    @CloudflareRadar @virginmedia Yeah not working and neither is my phone. Both work and Personal on 02

  • AaronMarks_ Aaron Marks (@AaronMarks_) reported

    @virginmedia My service is down in Bromley. Tried to reach your website and will not load on my phone. Rebooted *** loads of times and hasn’t helped!

  • BarryD__ Barry (@BarryD__) reported

    @Ec1990x @virginmedia First time mine has gone down in 3 years

  • daley_parking Daley Parking (@daley_parking) reported

    @virginmedia frustrated to get in touch - your comms routes don’t work - is there a service issue in postcode NG5 today that means my broadband isn’t working?

  • housecardinal39 Mann (@housecardinal39) reported

    @virginmedia is the network down again in SW11? Your website ‘status checker’ is also down so can’t check there either.

  • KSRuprai Kultar Singh Ruprai (@KSRuprai) reported

    @virginmedia stressful morning ? Just to add to the wifi is down this morning and I’m unable to connect via the app or register a ‘loss of services’.