Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Woking, Godalming, Guildford, Yateley, Farnborough, Bagshot, Camberley and Ropley.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Woking |
Internet | |
| Godalming |
Internet | |
| Godalming |
Internet | |
| Guildford |
Internet | |
| Yateley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
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Natasha Gorrie
(@tashaj1984) reported
from
Farnborough, England
@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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_jarl_ostensen
(@psjarlo) reported
from
Guildford, England
Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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stevemason
(@EssarrMason) reported
from
Aldershot, England
@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Ravenscroft
(@RobRavenscroft) reported
@virginmedia They only replied with info that I've already tried! I gave up with it when I lost the wifi at home! I might argue the case that I can leave my contract without paying an early termination fee as I don't think vm are providing me with the service I am paying for!
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Jack
(@JackMyMate) reported
@virginmedia Was meant to get installed last Friday and it was not done. Spent 4 hours on the phone to you and still no further. Was with Sky for 14 years and no problems and only on the phone to them 2 or 3 times, not even installed by you and been a nightmare.
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DJ Dinamique 🇫🇷 🏴 😷 💙
(@DJDinamique) reported
@virginmedia @CarersUK What would help is a discount for Carers, it's great you want to help them communicate, but really the cost of Virgin Media is one of the lowlights of using the service. I wouldn't even mind showing proof to get this discount TBH.
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Alex ‘Humphrey Yogart’ Bootherstone
(@badgallexy) reported
@virginmedia your service status says ‘no known issues’ but I still have no broadband, phone or tv. I barely have 3G or phone signal in my flat so am struggling to even access your website properly to find out to book an engineer to help us. What do you suggest?
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Dimitris Damilos
(@DDamilos) reported
@virginmedia Everything has been mentioned on my reddit post. I was given another false date of service. I am cancelling. I have been paying you for 3 months. If you want, you call me on the phone and we solve this. I updated the reddit post with today's lies.
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Dorota
(@MsSlemp) reported
@virginmedia No i have 2 contracts. One she uses that currently she is not able to use the data on. The second is redundant and I had to wait for contract to end to cancel. 2 issues. I can't get through
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Avenelle 💙
(@Avenelle5) reported
@virginmedia Hi, ours isn't underground, and never was. Maybe that's the problem?
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emma mu
(@emmamurphy37) reported
@virginmedia Yes it is. I haven’t been able to connect any devices to broadband all day. Is there still and issue in the South East London area?
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MOJO MEDIA
(@mojomediauk) reported
@virginmedia not sure how an outage can go from being back up at 11am (no), 3pm (no) to Friday at 3pm being the resolution date. 2.5 days with no internet isn’t acceptable.
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Исмаил адам 📿
(@ISMAIL2326) reported
@virginmedia Nope as I have had a problem from day one