Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 02/17/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Aldershot, Guildford, Woking, Camberley, Farnborough, Fleet and Godalming.

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City Problem Type Report Time
United KingdomAldershot Internet
United KingdomGuildford TV
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomFarnborough E-mail
United KingdomFleet TV

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • ACLondon Anthony Cole (@ACLondon) reported from Chobham, England

    @virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know

  • Noice113 Noice1 (@Noice113) reported from Finchampstead, England

    @virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself

  • lewis_hulatt LewisJHulatt (@lewis_hulatt) reported from Guildford, England

    @virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services

  • MrCamm Paul Camm (@MrCamm) reported from Aldershot, England

    @virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia They are not much help , I’ll look around first see if there are better deals

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I pay nearly £100 a month for a dreadful service overall is that fair

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pumbingchap Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

  • Oliver63953847 Oliver (@Oliver63953847) reported

    @virginmedia Will it need me to reconnect every device back to the network? And will it change the WiFi name or password and admin password?

  • av9901 Amit Vaidya- #Author (Forever Roaming the World)🌏 (@av9901) reported from Loughborough, England

    Productivity nearly at zero today because @virginmedia been off for nearly 24 hours 🙃 came on for 1 hour and now no service again! ...not I rely on the internet for work or anything 🤔 🙄🤬

  • stavrosRN Lex (@stavrosRN) reported

    @Ofcom @virginmedia Thank you for your response. I think in this instance I may be best filing legal proceedings due to the damage, emotional distress and inconvenience caused by a careless engineer.

  • Embotaloonie emma mees (@Embotaloonie) reported

    @virginmedia bloody joke finally get through to you and you hang up on me twice i need to talk to you

  • mattbidds Matthew Biddle (@mattbidds) reported

    @virginmedia That’s not good enough though is it. I have been on @virginmedia #virginmedia chat again today and again promised it would be resolved in 24hrs. It never is though. I did telephone but the refunds department was having tech issues and got cut off. I am bitterly disappointed…

  • garysedgwick Gary Sedgwick (@garysedgwick) reported

    @virginmedia Well for security reasons I am unhappy about sharing too many details publicly. The ticket number I was given is P010921745. It should all be on there. In summary, there should now be one name on the account, one login, and one e-mail address.

  • garysedgwick Gary Sedgwick (@garysedgwick) reported

    @virginmedia Your customer experience is beyond poor, it's shocking. I spoke to someone who could not help me and would not even take the IT ticket number to escalate. I now honestly don't know what I can do to get this resolved. I'm going to suggest the account holder closes the account.

  • HeidiiLouise 𝐇𝐞𝐢𝐝𝐢 ♡ (@HeidiiLouise) reported

    I hate virgin media gotta be the worst internet ever.

  • mattbidds Matthew Biddle (@mattbidds) reported

    @virginmedia Well it won’t be will it because that has been promised on 2 previous occasions, not delivered! @virginmedia #virginmedia are a tech company yet they can’t apply a credit note immediately? customer service is resolution when things go wrong and you are incompetent and incapable!