Virgin Media outages and service status in Farnham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 6 days ago |
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Internet | 10 days ago |
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Internet | 20 days ago |
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Phone | 25 days ago |
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27 days ago | |
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Jo McGowan (@guildfordjo) reported from Guildford, England@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Alex Buchanan (@AlexBuchanan3) reported from Guildford, England@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Max Hurst (@MAXLOTUS) reported from Guildford, England@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Oliver Reid (@Eggybread18) reported from Ash, England@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Cleo Sharp (@Shotgooner) reported from Aldershot, England@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Deborah (@debsw18) reported from Hook, England@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUrgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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James Milward (@Jimbwlah) reported from Farnborough, England@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Kim Ronaldson (@rattyliveshere) reported from Guildford, England@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Ady (@GoFastAdy) reported from Fleet, England@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
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Oliver W (@Mac0z) reported from Woking, England@virginmedia Wired, the problem is always downstream of our hub (which runs in modem only mode)
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Jody Stockford (@jodystockford) reported from Camberley, England@virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.
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Max Hurst (@MAXLOTUS) reported from Guildford, England@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Izzy Knowles 💙🔶🇬🇧🇪🇺 Stay home. Be kind (@gardensinboots) reported@virginmedia Sorry, no. I spoke to one of your technicians in the street who gave me a number to report issues. But I haven’t called it yet.
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Bubs (@slf_toon) reported@virginmedia Thats continued to happen, but now smart TVs and even phones upstairs are running slow. We've had connection issues before, but not this bad. Would moving router upstairs with wired connection to 2 x computers work. If it would, would a VM engineer do that? Ta 2/2
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Mark McFadden (@markmcfad7) reported@virginmedia No help. Called up again to be passed to someone else who hung up. This is a wind up. Why can't I get a call from @virginmedia? You know what my problem is
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bobbyb (@shmooza) reported@virginmedia The fault is with you guys. I’ve explained on the phone numerous times. You PR people can’t sort this. You’re just trying to hide the bad service. Either you get me pods sorted or you like everyone else at @virginmedia are wasting my time
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Jim Mumford (@jim_mumford) reported@virginmedia I need to speak with a human being - your bots can’t fix my issue
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Simplely_Dimplely (@SDimplely) reported@virginmedia no matter what I do...its always yellow. poor connection
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Joshua Hirst (@JoshHirst) reported@virginmedia how do you get a Hub 4? As the current Hub 3's wifi range is honestly terrible.
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HFT (@hft1472) reported@virginmedia Hi my partner has no signal on his Virgin Mobile service. Are there any problems in the KA16 9JA area? He cannot log onto his online account so cannot check there.
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Stuart Bull (@stuartjbull) reported@virginmedia So no then. I left your service a couple of years ago for the same problems people are facing now. Nice to see that your consistently bad at admitting fault.
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Andy Storey (@MrAndyStorey) reported@virginmedia Will I EVER get a reply to my complaint raised C-150121581? You are very quick to put my prices up but can't find the time to deal with a complaint.