Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 4 days ago |
|
Guildford
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Internet | 8 days ago |
|
Camberley
|
Internet | 18 days ago |
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Guildford
|
Phone | 22 days ago |
|
Camberley
|
25 days ago | |
|
Guildford
|
Internet | 1 month ago |
Community Discussion
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Maria Olívia (@oliviadutervil) reported from Guildford, England@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Basic Bloke (@basicbloke2012) reported from Yateley, England@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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Ryan Wilson (@RJHOTCHEF) reported from Fleet, England@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia They are not much help , I’ll look around first see if there are better deals
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Noice1 (@Noice113) reported from Finchampstead, England@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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James Snyder (@StJamesofFleet) reported from Fleet, England@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Gary Murphy (@GaryMur52215667) reported from Farnham, England@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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LewisJHulatt (@lewis_hulatt) reported from Guildford, England@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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John Neilson (@flyingjok) reported from Camberley, England@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Anthony Cole (@ACLondon) reported from Chobham, England@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Maria Olívia (@oliviadutervil) reported from Guildford, England@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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Paul Camm (@MrCamm) reported from Aldershot, England@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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GeraldineMcCambridge (@gerimcc) reported from Aldershot, England@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Chatfield (@BillyChatfield) reported@virginmedia I was due to get a call back on Tuesday and didn't, so i rang back myself and was told the sales team will call me back within 72hrs... still nothing. Are you purposely wanting customers to leave and find another provider, or just really poor customer services?! 🤔
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Chris 🏳️🌈 (@strutcakes) reported@virginmedia @xcsuhayla This is NOT ACCEPTABLE. You can’t get through to anyone over the phone and your “fix estimates” change every couple of hours. Why can’t you provide accurate information? It’s beyond a joke how awful you’ve been for the past 48 hours.
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Samuel Chesson (@SammyChess) reported@virginmedia @willjennings80 As @willjennings80 mentioned the service has been down since 11am yesterday. It is now saying it will be fixed at 10am tomorrow, but that doesn't inspire much confidence as we have already had 4 or 5 different fix times already. Is there any possibility of more information?
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Eamonn Moran (@eamonn72) reported@virginmedia Hi, it’s my Mobile Data that’s really slow, it’s been over a week! The agent I spoke to got me to do a network refresh. When will it be back up to speed?
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David (@feenixtatt) reported@virginmedia after having status of repair being fixed at 1900 switched at 1845 to 1000 tomorrow. Now 48 hours no service #virginmediadown
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El Combe (@c_combe) reported@virginmedia what's the status of the issue in SW2 issue is FO08869366 I've been out of action for more than 24 hours. I need more transparency please. #OutageUpdate
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Samuel Lynam (@soundiesam) reported@virginmedia how has my internet now been down 2 days and you haven’t contacted me with a reason and your get updates function isn’t working. How can it possibly take 2 days to fix an issue. Your customer service is terrible.
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Dale (@jetset82) reported@virginmedia We have told each team the series of events and how their work last month resulted in our outage, yet it has taken them them 3 weeks to feed a new cable. Shame another team has to physically connect it to the property, which has so far taken another 3 days...
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brad_lfc12 (@brad_lfc12) reported@virginmedia Still having issues everyday it’s a joke I click that link it says everything is fine. How do I cancel my internet with you lot it’s a ******* joke
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Liam Biggs (@CazuaLLUK) reported@virginmedia 0345 454 1111 - and it cuts off saying your too busy, DM me please we'd like to get this resolved. The customer service today was shocking!!