Virgin Media Outage Report in Farnham, Surrey, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Camberley, Farnborough, Woking, Fleet, and Aldershot.

City	Problem Type	Report Time
Guildford	Internet	4 days ago
Camberley	Internet	14 days ago
Guildford	Phone	18 days ago
Camberley	E-mail	21 days ago
Guildford	Internet	26 days ago
Farnborough	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Daniel Evans (@ChavdogEvans) reported 1 minute ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Paul Mackenzie Ross (@pmross) reported 3 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Katie Girdler (@KGirdler) reported 4 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Vito Serafino (@vserafino19) reported 6 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Katie Girdler (@KGirdler) reported 7 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  DimiD (@DimiD35089880) reported 9 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Peter ***** (@hoarp001) reported 11 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  GoldyMcGoldface (@Goldy73) reported 16 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  Paul Riddell (@shombell) reported 18 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

• 
  Paul Mackenzie Ross (@pmross) reported 23 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  Paul Mackenzie Ross (@pmross) reported 25 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Nick Batch (@WashedBatch) reported 27 minutes ago from Guildford, England

  Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

• 
  _jarl_ostensen (@psjarlo) reported 33 minutes ago from Guildford, England

  @virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.

• 
  Paul Mackenzie Ross (@pmross) reported 34 minutes ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

• 
  Callum Penny (@callum_penny) reported 35 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  gonzo (@pears0) reported 36 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Katie Girdler (@KGirdler) reported 42 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  _jarl_ostensen (@psjarlo) reported 45 minutes ago from Guildford, England

  Since so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia

• 
  gonzo (@pears0) reported 57 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Wendy Earle (@wearliegig) reported 58 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Walne CFP™ (@MatthewWalne) reported 5 minutes ago

  @virginmedia Just tried on chrome on a laptop. Still not working

• 
  =[ FuZioN ]= (@OldskoolUK) reported 7 minutes ago

  @bl0ke @virginmedia Typical Sky scenario methinks. Loyal customer = nar mate. 😡

• 
  Matthew Walne CFP™ (@MatthewWalne) reported 7 minutes ago

  @virginmedia Forget it, what a total waste of my time. Service gets worse. Can I lodge a complaint please?

• 
  Paula (@Paula_ODonnell) reported 10 minutes ago

  @virginmedia It was struggling when I contacted via Twitter but since our correspondence that seems to be working faster but that wont last The connection is unstable and unpredictable

• 
  Denis (@PresBastards) reported 12 minutes ago

  @virginmedia Someone getting a pak code for my phone and taking my phone number. I did not consent to it. Customer service has been appalling at best

• 
  Dave (@dangerous_85) reported 13 minutes ago

  @virginmedia @virginmedia the speed isn't the problem (we'll less of a problem) it is the fact that it drops in and out every 10 to 15 mins

• 
  Lukee👀 (@OfficialEckley) reported 14 minutes ago

  @virginmedia Sorry about the late reply, the deals are showing there if I were a new customer but not for me? It's cheaper for me to get Gig1 than my current package

• 
  Paula (@Paula_ODonnell) reported 15 minutes ago

  @virginmedia I’ve been going round in circles for months it has never worked properly since the day it was put in. At this point I don’t know what I’m paying for. It’s completely frustrating everything buffers, zoom calls fail. I want let out of my contract so I can switch to a new provider.

• 
  Dave (@dangerous_85) reported 15 minutes ago

  @virginmedia Trying to speak to somone on your live chat about a problem with my Internet and the best advice they have is to turn it off and on again, like I haven't tried that already

• 
  Paula (@Paula_ODonnell) reported 16 minutes ago

  @virginmedia And I’m not paying for the rest of the contract this is The companies issue and they refuse to fix it no matter how many complaints have been sent. Service a shockingly poor overpriced and speeds/connection significantly under what is Advertised