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Virgin Media outages and service status in Farnham, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Farnham, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 13, 2:49 PM GMT+1.
  • 67% Internet (67%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Aldershot, Yateley, Fleet, and Woking.

CityProblem TypeReport Time
Farnborough Internet 22 hours ago
Guildford Internet 2 days ago
Guildford E-mail 2 days ago
Camberley Phone 2 days ago
Camberley TV 4 days ago
Aldershot Internet 7 days ago

Nearby cities with recent reports

Guildford

2 recent signals

2 days ago
Camberley

2 recent signals

2 days ago
Farnborough

1 recent signals

22 hours ago
Aldershot

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • paulineayres
    PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • WakeFireplaces
    Wakeford Fireplaces (@WakeFireplaces) reported from Send, England

    @virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!

  • gerimcc
    GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

  • c_s_skinner
    ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

  • psjarlo
    _jarl_ostensen (@psjarlo) reported from Guildford, England

    @virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?

  • GaryMur52215667
    Gary Murphy (@GaryMur52215667) reported from Farnham, England

    I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

  • paulineayres
    PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • WakeFireplaces
    Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, England

    How do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...

  • callum_penny
    Callum Penny (@callum_penny) reported from Fleet, England

    @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

  • paulineayres
    PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • KirstyMac712
    Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, England

    Hi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.

  • deanocranfield
    Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

  • McFadden1985
    James McFadden 🎮 (@McFadden1985) reported from Camberley, England

    My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

  • mattrose18
    Matt Rose (@mattrose18) reported from Farnborough, England

    @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

  • chantelle_ukccf
    Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported

    @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

  • MhMyxacc444
    MH (@MhMyxacc444) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

  • astral_punk
    AstralPunk (@astral_punk) reported

    @MichelleBeckett As a long standing @virginmedia customer, I can confirm that they are number 1 for utterly abysmal customer service in every regard.

  • kipianitblisi
    ROBERT DEAR (@kipianitblisi) reported

    @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

  • LubZafar
    Lubdub (@LubZafar) reported

    @virginmedia I refuse to call you for hours to cancel for the third time since January. You’re a sick company

  • BazingaSmth
    BZSM1TH (@BazingaSmth) reported

    @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept

  • Nolwazi_Ncube
    Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported

    @virginmedia My WiFi is down too. It’s been hours. I need to teach online!

  • 25watchtower
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported

    @Stsantek @virginmedia Yup, just dumped Virgin for EE. Although I swore I’d never use BT again after an appalling experience with them before switching to Virgin, I wouldn’t continue using their extortionate services anymore

  • dommen19390
    Debra Dommen (@dommen19390) reported

    @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

  • ExCathedra44
    JS. (@ExCathedra44) reported

    @virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.