Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Camberley, Fleet, Aldershot, Guildford and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Woking |
Internet | |
| Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Woking |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Sian Prime
(@SianPrime) reported
from
Guildford, England
@virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Deppresso
(@Deppresso) reported
@_shannonC @virginmedia Ah ok, so your max upload was 1 when it was broken? My issue does seem different then, if I upload to YouTube it'll be 20 up, but then dip to 1 up a few times in a minute. Probably packet loss that is rectifying itself. But with twitch, any large packet loss can't be fixed
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Xen Mint
(@XenMint) reported
Virgin media are increasing their charges by the rate of inflation PLUS 3.9%. And they'll do the same every year going forwards. Even if inflation is ZERO, they'll still increase it by 3.9%. That means your income has to increase by inflation+3.9% to NOT become poorer. **** Off.
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Prasad G
(@g65432100) reported
@virginmedia Sorry, i already made 3 calls, ended up in more mess. Can't even cancel the contract without calling 'agent' and going through sales pitch! If you are true to your word, just revert back to what was before this NEW contract pushed on me! I will have time and choice to decide.
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cari_lou
(@swlondonraised) reported
@virginmedia From 1st April 2023 the monthly price of your calls, texts and data will go up by 17.3%, in line with the Retail Price Index inflation of 13.4%, plus 3.9%... Is this a joke I'm cancelling all of my 4 contracts what are we paying for? The network is **** anyway 😒
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Leon Rockett
(@RockettLeon) reported
@virginmedia I ran your checker several times. It says everything is working, & your employees stick to that script, even though others in area also report issues, as do 3rd party monitoring websites. I would suggest your checking tools dont work properly. 3days now with intermittent service
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ьеи
(@mcarbl) reported
@Brudenell @virginmedia @Ofcom I’ve just spoken to an incredibly helpful lady from VM on the phone. Sadly, she confirmed that these terms are becoming the industry standard over the next 12 months. Today’s experience confirmed my decision to cancel my agreement with them. At least I know what I am signing up
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@virginmedia With the new price increases (I was shocked at the RPI plus 3.9% every year) I do hope @virginmedia invests in growing its customer service team and improving access to it. It has been extremely painful getting anyone apart from you (LS) to even speak to me about this.
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Deppresso
(@Deppresso) reported
@_shannonC @virginmedia That's an interesting problem, virgin said they removed traffic mitigation practices like throttling years ago but I specifically had an issue where using half of my upload for more than an hour dropped my speeds to 50% of their maximum until the next day.
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RJ Brudenell
(@Brudenell) reported
@mcarbl @virginmedia Salt. Well, they're clearly injecting that hard earned cash into customer relations.
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shan🌹
(@_shannonC) reported
@Deppresso @virginmedia yeah my upload speed is maximum 2 when it’s down, but often it’s below 1. usual upload is 30 so i can’t stream or anything when it’s down