Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 03/02/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Camberley, Fleet, Aldershot, Guildford and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Wi-fi
United KingdomWoking Internet
United KingdomCamberley Total Blackout
United KingdomCamberley Internet
United KingdomWoking Internet
United KingdomCamberley Internet

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia sort your WiFi out it’s crap on off all day

  • andrea_crosby All About Hair (@andrea_crosby) reported from Farnham, England

    @virginmedia It’s been awful all day

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!

  • oliviadutervil Maria Olívia (@oliviadutervil) reported from Guildford, England

    @virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.

  • lewis_hulatt LewisJHulatt (@lewis_hulatt) reported from Guildford, England

    @virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

  • MrCamm Paul Camm (@MrCamm) reported from Aldershot, England

    @virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    @virginmedia I pay nearly £100 a month for a dreadful service overall is that fair

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johnf_green John Green (@johnf_green) reported

    @virginmedia It’s now fixed after I called your help desk. My router had been randomly removed from my account, and it needed to be added back on again.

  • DustanSteer DustanSteer (@DustanSteer) reported

    @virginmedia Another 5 days - over a week? Unbelievable. I’ve got complete lack of broadband service

  • djgomatt Matt (@djgomatt) reported

    @GSpellchecker @virginmedia Unfortunately you're talking to the script reading "phonejackers" of the world. I was fortunate enough that I work for one of the service providers and as it was effecting my work provided phone I was talking to the technical folks

  • juejuebee1974 Julie B (@juejuebee1974) reported

    @virginmedia No mobile signal for 3 days in my house, we have 5 phones with you! You piggyback off O2 mast near me, O2 website states engineers working on it. Tried phoning 789 several times only to be told I can't speak to anyone cuz of technical difficulties to try again later!

  • gregtank Greg Tank (@gregtank) reported

    @virginmedia WhatsApp chat also confirmed yesterday that Lukasz failed to add any notes to our account about the "final offer" in a continuing lack of transparency. And now the complaint gets closed without telling us? This continues to be dodgy, how do I get the complaint reopened? [2/2]

  • gregtank Greg Tank (@gregtank) reported

    @virginmedia I have checked this morning and the complaint raised regarding compensation and the unprofessional phone call from Lukasz of Resolutions team whose "final offer" involved taking away goodwill credit to cover delayed installation credit has been closed without notification [1/2]

  • studavies1982 Stuart Davies (@studavies1982) reported

    @virginmedia There is an issue every day. That’s why someone was going to contact me. You run your tests online, then you get me to unplug it and plug it back in and then I have to go to another department in India before you decide if I can have a call out or not

  • DustanSteer DustanSteer (@DustanSteer) reported

    @virginmedia Still down - nearly three days now - the expected time to complete is now passed - when can I expect this fixed?

  • CyclistHannah 🚵 Hannah (@CyclistHannah) reported

    @Butler1Jerry @cameraoncaught @virginmedia so whats the problem? I really dont understand 🤔 the police decide if they will take action, if any, not the person reporting

  • alexrorison Alex Rorison (@alexrorison) reported

    @virginmedia @carterprague1 The service checker is a farce. E8 was meant to be fixed by 9am this morning, and it's now saying 3pm on the 28th. Absolute joke