Virgin Media outages and service status in Farnham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Farnham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 24, 9:12 AM GMT+1.
- Internet (65%)
- Phone (18%)
- E-mail (6%)
- Total Blackout (6%)
- TV (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Yateley, Camberley, Farnborough, Lindford, Guildford, Aldershot, Fleet, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Phone | 19 hours ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Total Blackout | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Adrienne (@adimarlow) reported from Camberley, EnglandSwitched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Katie Girdler (@KGirdler) reported from Guildford, England@virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!
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Rob McEwan (@robmcewan1966) reported from Finchampstead, England@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Neil Randall (@neildrandall) reported from Blackwater, England@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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john clark (@elburgo) reported from Liss, England@SophieEB We gave up on #virginmedia very poor service
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©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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gonzo (@pears0) reported from Camberley, England@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Kim Ronaldson (@rattyliveshere) reported from Guildford, EnglandBy the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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janet arias-ball (@jjjjxxx) reported from Guildford, England@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Virgin Media News (@VirginMediaNews) reportedThe European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY
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Joanna Ayliffe (@joanna_ayliffe) reported@virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?
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Adam Spooner (@aspoone2) reported@virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles
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Alan Roberts (@AlanRob68902430) reported@virginmedia You don't need a contact number you can clearly see my name my postcode is Nosey number 4koff and yes I WAS the account holder 9:23 AM 9:23 AM What I posted on x was A LEGAL NOTICE because you constantly marked my credit file after 30+ years as a customer, I gave you 30 days notice and you billed me for 2 months, also you conned me into believing I got a cheaper tariff if I took out an o2 simcard, then you told me o2 was nothing to do with you and I would have to contact o2, since the day the contract was taken out I HAVE NEVER used the simcard an I'm in the process of issuing a claim against virgin media to recover all the money taken from my account from o2 I have emailed the ombudsman over this. 9:31 AM 9:31 AM Oh how nice as I'm talking to you I get a threatening text you will apply charges if I don't return your crap as per terms and conditions, how about I charge you £7.50 per week for the space you rented from me ?, this conversation will be posted in its entirety
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Shifty (@Shifty_) reported@DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.
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Ishamael (@TheZacMan2050) reported@DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts
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Blade _666 🇬🇧 (@Blade6665100153) reported@trapdoor456 @virginmedia I switched to youfibre, no hassle so far 👌 never drops speed
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Mark Davies 🏴 🇬🇧 🇺🇸 (@BettySwollock) reported@trapdoor456 @virginmedia Ive been with the now virgin media used to be known as ntl for 30 years , never really had major issues To be honest, I have 1GB and practically get most of that speed , latency is fine , download speeds are atrocious , customer service could do with a overhaul, other than that Nps for me.
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Son #2 (@JudgementKAZZ1I) reported@halalzia My friend who works at virgin media says skys customer support is better
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John T (@John48231) reported@DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb