Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Farnborough, Guildford, Aldershot, Yateley, Fleet, and Woking.

City	Problem Type	Report Time
Camberley	Phone	1 day ago
Farnborough	Internet	2 days ago
Guildford	Internet	3 days ago
Guildford	E-mail	3 days ago
Camberley	Phone	3 days ago
Camberley	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Paul Mackenzie Ross (@pmross) reported 59 seconds ago from Farnborough, England

  @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

• 
  John Neilson (@flyingjok) reported 11 minutes ago from Camberley, England

  @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

• 
  CM40 (@CM40UK) reported 18 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  stevemason (@EssarrMason) reported 18 minutes ago from Aldershot, England

  @virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!

• 
  Adrienne (@adimarlow) reported 22 minutes ago from Camberley, England

  Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

• 
  Marti Jerrard - K74 (@K74Marti) reported 25 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Marti Jerrard - K74 (@K74Marti) reported 26 minutes ago from Farnborough, England

  @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

• 
  Chantelle Newton (@chantelle_ukccf) reported 31 minutes ago from Farnborough, England

  @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

• 
  Katie Girdler (@KGirdler) reported 32 minutes ago from Guildford, England

  @virginmedia brand new customer coming from sky (after bad service) and received awful customer service from you! I certainly will not be recommending virgin media.

• 
  Vito Serafino (@vserafino19) reported 35 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Paul Mackenzie Ross (@pmross) reported 36 minutes ago from Farnborough, England

  Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

• 
  Paul Mackenzie Ross (@pmross) reported 39 minutes ago from Farnborough, England

  @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

• 
  Natasha Gorrie (@tashaj1984) reported 39 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 48 minutes ago from Farnham, England

  @virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!

• 
  Gary Murphy (@GaryMur52215667) reported 48 minutes ago from Farnham, England

  I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

• 
  DimiD (@DimiD35089880) reported 50 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  PaulineAyres-S/W (@paulineayres) reported 52 minutes ago from Blackwater, England

  Omg @virginmedia the worse service you could possible get 😡

• 
  Daniel Evans (@ChavdogEvans) reported 57 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Paul Austin (@BagshotTwit) reported 57 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  Paul Riddell (@shombell) reported 59 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashen (@Ashen33vr) reported 5 minutes ago

  @caulmick @Kerrytara Why are RTE, Virgin Media and Irish Times not reporting on this? Isn’t this a big news story? Shouldn’t the tax funded media be reporting on issues like this!?

• 
  Bob (@ChrisJordan1002) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  You’re Just Listening 😀 (@ChatchoMan) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 8 minutes ago

  @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon

• 
  Dr Amir Hamid (@DrAmirHamid) reported 11 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Sarah (@sarahvkeenan) reported 13 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?

• 
  JR (@Dadyougeek) reported 14 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  D (@HopeForTo) reported 17 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Kevin Davies (@CCFCGrapes) reported 18 minutes ago

  @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

• 
  ABDUL (@MrMufc77) reported 19 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡