Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Fleet, Aldershot, Camberley, Godalming, Guildford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
||
| Fleet |
TV | |
| Aldershot |
Internet | |
| Camberley |
Internet | |
| Godalming |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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john clark
(@elburgo) reported
from
Liss, England
@SophieEB We gave up on #virginmedia very poor service
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Bullimore
(@BullimoreJoe) reported
Now they have the audacity to say they attempted to gain access #virginmedia #crap
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Jane Carcetti Porter
(@L4DYJ4NE) reported
After 14 years being a @virginmedia customer just called and cancelled as nothing they can do about awful WIRED internet connection. Now they have just switched off our WiFi as punishment even tho have until Feb before contract up #ShameOnYou
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Laura Smith
(@MissLauraJSmith) reported
@virginmedia (1) That the necessary roadworks for the connection have not been done - engineer used a splitter to get me swapped on to Virgin in Dec. (2) wifi signal is too poor for video calling in my office, so I've to move my laptop etc to lounge when delivering training/taking vid calls.
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AimeeJayOliHenry♥
(@Aimee95Aimee) reported
@virginmedia does anyone answer your online chat?? Your trying to charge me for something that’s your problem not mine.
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Mike Rutter
(@mikerutter80) reported
@virginmedia hello I need help with my telephone password so I can make changes to my account
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Carina Ratcliffe
(@carinaratcliffe) reported
@virginmedia I raised a complaint on 19th December regarding my bill which I am disputing due to leaving within 14 days, I have not yet had a response. I am no longer able to access the complaint online due to being disconnected. I have had my final bill which is still not correct.
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Matthew
(@Matthew99029297) reported
@virginmedia Of course it's down, quicker to ask people if their service is up. It's been down for 10 hours now and for some reason which I can only assume is completely connected to your awful service our local phone masts are down too. Not much internet around today in UB6
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Abhilash sukumaran
(@abhilashspeed) reported
@virginmedia It didn't get fixed by 4pm as stated, now the new time slot for when it will be fixed is 8am tomorrow. Really? N u call yourselves the best and fastest broadband service. Do you the amount of hassle with no Internet and trying to work from home.Time to switch the service provider
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Col
(@IpponUK) reported
@virginmedia Sadly no and quite predictably, I was advised to monitor the situation for 7 days... Literally no further forward. Internet access is essential for what we do. We produce TV shows and this is causing no end if problems... Just staff clearing call queues not fixing problems
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Habib Habzii Miah
(@Habzii_Official) reported
@virginmedia what kind of service is this. All you guys have been doing is cause a lot of issues. Still not had the complaints team coming back to me regarding this. Tempted to just cancel and go to @SkyUK. Three years and nothing but problems. Calvin for money gone worse