Virgin Media outages and service status in Farnham, England

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Aldershot, Guildford, Camberley, and Fleet.

City	Problem Type	Report Time
Farnborough	Wi-fi	6 hours ago
Farnborough	Internet	4 days ago
Woking	TV	5 days ago
Aldershot	Internet	8 days ago
Farnborough	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

• 
  Becky Morrish (@BeckyMorrish13) reported 10 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Wendy Earle (@wearliegig) reported 12 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported 14 minutes ago from Aldershot, England

  @virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone

• 
  CM40 (@CM40UK) reported 15 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Thom Gibbons (@TheBadgerG) reported 15 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  James McFadden 🎮 (@McFadden1985) reported 15 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  Paul Mackenzie Ross (@pmross) reported 16 minutes ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

• 
  Paul Mackenzie Ross (@pmross) reported 22 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  Dean (@deanocranfield) reported 23 minutes ago from Witley, England

  @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

• 
  Gary Murphy (@GaryMur52215667) reported 23 minutes ago from Farnham, England

  I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

• 
  Paul Mackenzie Ross (@pmross) reported 28 minutes ago from Farnborough, England

  Dear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.

• 
  Stuart Ross (@sturooo) reported 32 minutes ago from Guildford, England

  @virginmedia really loved spending almost an hour and a half on the phone to get cut off and the promised call back if that happened not happening. I just want to cancel my contract

• 
  Alex Turton (@woodyturts) reported 35 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 36 minutes ago from Godalming, England

  @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

• 
  Katie Girdler (@KGirdler) reported 44 minutes ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Marti Jerrard - K74 (@K74Marti) reported 46 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Matt Rose (@mattrose18) reported 47 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Nattytude (@nattytude) reported 55 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Kirsty Nunn (@kirstyrosenunn) reported 56 minutes ago from Guildford, England

  Hey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating

• 
  CM40 (@CM40UK) reported 58 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Bagshawe (@LouiseMensch) reported 1 minute ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Ivan Elmanov (@GregoryRasputin) reported 2 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  jamie (@JMRGBY_) reported 3 minutes ago

  @j0nfuzz @virginmedia Oh we will - I’ve had to go into the office every day because I can no longer work from home while this is down. My data is almost entirely drained. They’re ***************.

• 
  Richard Susskind (@richardsusskind) reported 6 minutes ago

  Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

• 
  zed #davidjtwt (@ZedwozFlamed) reported 7 minutes ago

  it’s called virgin media because it ******* sucks

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 8 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 8 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Carl S (@screwy73) reported 11 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Arsenal Mark (@ArsenalInjuries) reported 12 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv

• 
  Steve Hard (@PercivalPeabody) reported 17 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.