Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 2 days ago |
|
Guildford
|
Internet | 6 days ago |
|
Camberley
|
Internet | 16 days ago |
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Guildford
|
Phone | 21 days ago |
|
Camberley
|
23 days ago | |
|
Guildford
|
Internet | 29 days ago |
Community Discussion
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Matt Browne (@mattlfc78) reported from Ash, England@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Max Hurst (@MAXLOTUS) reported from Guildford, England@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Jane (@i96jms) reported from Fleet, England@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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Martin Jerrard (@MartinJerrard) reported from Farnborough, England@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Alex Buchanan (@AlexBuchanan3) reported from Guildford, England@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Matt Browne (@mattlfc78) reported from Ash, England@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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Max Hurst (@MAXLOTUS) reported from Guildford, England@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Jo McGowan (@guildfordjo) reported from Guildford, England@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Cleo Sharp (@Shotgooner) reported from Aldershot, England@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Deborah (@debsw18) reported from Hook, England@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Jane (@i96jms) reported from Fleet, England@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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James Milward (@Jimbwlah) reported from Farnborough, England@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No my WiFi was stopping and starting , Iv never signed in
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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All About Hair (@andrea_crosby) reported from Farnham, England@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUrgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Oliver Reid (@Eggybread18) reported from Ash, England@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Martin Jerrard (@MartinJerrard) reported from Farnborough, England@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AE (@eastmandoo) reported@virginmedia No all good with equipment and no outage
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Laura Stevens (@princess_boo148) reported@virginmedia Not working at all. We was Ment to be having the cable replaced as that was the issue but nothings changed
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Stuart Edwards 🇺🇦🇺🇦🇺🇦 (@edbowski) reported@virginmedia It doesn't. It just tells me "We're looking into it" and to come back in 24 hours, and if the problem is still there, then "we'll help book an engineer"... 3 days running and still no help getting an engineer and still got slow speeds.
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Jane Bridges (@janieb1975) reported@virginmedia want to change tv service to you but getting no sense from your call centre. Where is the nearest store to Leeds to speak someone in person???
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Jb (@Jbpafc5) reported@virginmedia says everything is fine when it definitely isn’t! Constantly lagging when trying to play fifa & before you say I’ve re set the router & everything! Use to run amazingly on Wi-Fi before you done something in the area & send the letter out saying stick a phone line in become awful
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Mike Dixie ❤🧡💛💚💙💜 (@mikedixie80) reported@virginmedia @WelshyClare I'm sorry, I'm just in the process of signing up with you @virginmedia and we have been told there is a guaranteed speed! Why out in social media are you saying there isn't? My experience is becoming a new customer so far is appalling!!
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Dave Birty (@birtydave) reported@virginmedia Somebody called round my house saying that I had made an enquiry when all I did was put my house number in and postcode on the website to check prices. I never engage with people selling door to door. Very disappointed this happened.
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MadameWokeratiHeap 🇺🇦🕷 (@MadameTrashheap) reported@virginmedia And there was no outage showing on the service checker
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Mrs_Horn (@MrsHorn_EYO) reported@virginmedia my grandparents are having issues with their landline within fk area but yet when checking status it is saying there is no issue this has been down since last night. They need their landline for MEC use.
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Harkiran Chima (@harkiranchima) reported@virginmedia It’s still not working. I’m in the EC1 area.