Virgin Media

Virgin Media Outage Report in Farnham, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Farnham, Surrey, England 02/17/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Farnham, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Aldershot, Guildford, Woking, Camberley, Farnborough and Godalming.

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City Problem Type Report Time
United KingdomFleet Internet
United KingdomAldershot Internet
United KingdomGuildford TV
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomFarnborough E-mail

Community Discussion

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Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

  • deanocranfield Dean (@deanocranfield) reported from Witley, England

    @virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • Jamesccampbell_ JC (@Jamesccampbell_) reported from Farnham, England

    got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣

  • rattyliveshere Kim Ronaldson (@rattyliveshere) reported from Guildford, England

    Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford

  • GaryMur52215667 Gary Murphy (@GaryMur52215667) reported from Farnham, England

    I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!

  • MarkWhiteley Prof Mark Whiteley (@MarkWhiteley) reported from Godalming, England

    @virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • SianPrime Sian Prime (@SianPrime) reported from Guildford, England

    @virginmedia FYI, received phishing email today claiming to be from Virgin Billing & with your logo. Said our service will be suspended from 02/04 due to invalid billing info & invited us to sign into our account by clicking on button in email to validate billing details.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RahatHu64901134 Rahat Hussain (@RahatHu64901134) reported

    @virginmedia hi my issue has not being resolved, no one taking responsibility for misspelling us TV package. Channel we wanted was HumTv and we were told it will be part of deal as showong on website and now its not included in our package.

  • Dazza_Linfield Darren Glendinning (@Dazza_Linfield) reported

    @virginmedia I’m looking to speak to someone about my package but I’m having trouble using the chat options on your website?

  • SammieJHalley Sammie J Halley (@SammieJHalley) reported

    @virginmedia appears mainly wireless. When I run diagnostics it says there’s an issue with the hub. Just had the 24th instance today. I have a booster thing right next to me too!!

  • Franklin_Mca franklin mca (@Franklin_Mca) reported

    @virginmedia What a poor model. So far from your retentions team ‘all you can’ equates to not very much and more than £250 a year more than the competition. I wonder why talk talk are much more competitively priced now compared to you.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia Logs printed out from Pooja who was happy to help out, and had Customer Service that was in December, Logs Printed out from Beverly and Krithika who were also very helpful and had Customer Service, Log Printed out from Kath who point blank refused wanted to fix phone

  • clydon11 Katie (@clydon11) reported

    Not that I need another reason to cancel @virginmedia but 20mins on hold already to get through to a human is definitely another

  • Marc_Kav_ Marc Kavanagh (@Marc_Kav_) reported

    @virginmedia renewal bundles 40% more expensive than what I pay now and 50% higher than what’s offered to new customers. Doing your bit to help loyal customers in a cost of living crisis VM? #customerlifecycleowngoal.

  • Yilonia D Da (@Yilonia) reported

    @virginmedia says theres no issues

  • poshgirl2000uk mandy Clark (@poshgirl2000uk) reported

    @virginmedia engineer working in my street my internet goes down he tests router he sez old not working properly need new one foned u was told computer sez no cheers *********!

  • GiggleLegal GiggleLegal (@GiggleLegal) reported

    @virginmedia It's due to you very nearly doubling our charges at the end of a fixed period. DOUBLE! So yes, we'll be going to a new provider and soon, if you'll just let us cancel the dratted contract!