Virgin Media outages and service status in Farnham, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Guildford, Camberley, Woking, Fleet, and Aldershot.
| City | Problem Type | Report Time |
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Wi-fi | 7 hours ago |
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Wi-fi | 7 days ago |
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Internet | 11 days ago |
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Internet | 21 days ago |
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Phone | 26 days ago |
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28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Will Matthews (@wmatthew) reported from Fleet, England@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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_jarl_ostensen (@psjarlo) reported from Guildford, England@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
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Kim Ronaldson (@rattyliveshere) reported from Guildford, EnglandBy the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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Kim Ronaldson (@rattyliveshere) reported from Guildford, England@virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?
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Paul Austin (@BagshotTwit) reported from Camberley, England@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Viv Burrows (@VivBurrows) reported from Lightwater, England@virginmedia Pitifully poor, would never recommend them to a business
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Wakeford Fireplaces (@WakeFireplaces) reported from Flexford, EnglandHow do we resolve our internet problems if there’s no one at Virgin Media who’s willing to help, or speak with us??... please sort it out before our router finds a new home in the recycling bin.... @virginmedia why does it have to revert to shouting out loud on social media?...
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr
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TGP (@terrygparrott) reported from Farnborough, England@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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stevemason (@EssarrMason) reported from Aldershot, England@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Bradbury (@Nicola9805) reported@virginmedia is there an issue with the Amazon prime channel? Its just a black screen. Tried rebooting the box, but still the same.
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Pete M (@petermadd) reported@virginmedia Internet down Bamber Bridge , Preston. Been down for 2days.
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ciaranmcgarty (@ciaranmcgarty) reported@virginmedia also I am unable to log into my virgin media or reset my password. Is there an issue atm?
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Dawn 🌞 (@Realdawnkeegan) reported@virginmedia sending me to three different customer support representatives because nobody can take my payment and I have no phone :)
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Chris Barchak 🇫🇮🇺🇸🇬🇧 (@cbarchak) reported@gdibner @PBS Welcome to PBS America, the British television channel from America's Public Broadcasting Service, available 24 hours a day on Freeview 91, Freesat 155, Virgin Media 273, Sky 174 and on-demand with our Amazon UK channel.
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jason beckley (@indelacio_co_uk) reported@virginmedia Yes the external brown box, you scheduled a repair but the repair engineer never showed and you didn't suggest anything. I attempted to get it repaired twice both times you didn't show and no advice.
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Martin Slade (@MartinSlade18) reported@virginmedia I was told that it should be fixed on the 23rd Dec, but it obviously wasn't as this is the same issue I had a few weeks ago. No upload when testing and unable to connect reliably.
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Francesca (@Frances89102743) reported@virginmedia So it says there isn’t a problem because there isn’t an issue atm however of an evening is when we have most difficulty. I think it is due to the wires
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Tamar Lehmann (@tamarlehmann) reported@virginmedia Fault reference number is F008572317. Please now explain why this isn’t showing in the app and provide a fix estimate.
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Poppy 😻 (@snowie34) reported@virginmedia Unable to provide customers with broadband booster as customer service non existent held on for hour and a half - no help. Happy to take the payment each month though