Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Woking, Camberley, Fleet, Aldershot, Guildford, Farnborough and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Camberley |
Internet | |
| Fleet |
Internet | |
| Aldershot |
Internet | |
| Guildford |
TV | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Anthony Cole
(@ACLondon) reported
from
Chobham, England
@virginmedia No TV, broadband or telephone service in SW London for three days. No management explanation or remedy. Disgraceful performance. Very concerned for elderly and small businesses in #Wimbledon. @S_Hammond
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia They are not much help , I’ll look around first see if there are better deals
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia how do I cancel a subscription on one on my boxes , also do you offer discount with a defence discount card
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia so I called up to discuss my package I literally wonder who you employ so so unhelpful not rude just unhelpful , plan b find a new package myself
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LewisJHulatt
(@lewis_hulatt) reported
from
Guildford, England
@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Ozgur Tohumcu
(@ozgurtohumcu) reported
I see now what @virginmedia means by seamless customer service. I have been on hold with their customer service over phone AND over chat in the last 45 mins. Same seamless experience across both channels. Nobody bothers to respond!
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Ro55
(@RossUKRFC) reported
Hey @virginmedia I've had no internet access since 2300. Tried rebooting my Hub3 and I've my own wifi network but its got no internet access. Service status page green and running tests doesn't fix. I didn't ask for one but a Hub4 was sent to me last week - has Hub3 been cut off?
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Dan
(@dpc19892) reported
@virginmedia 5 engineers 3 weeks nearly 4 weeks still having issues WiFi randomly disconnects have to reset router to get it back happening 5 to 7 times a day now what exactly are we meant to do managers don’t ever ring us back
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Gurvinder Sethi
(@gsethi2003) reported
@meryls_ @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT
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Ben Docherty
(@IamBenDoc) reported
Embarrassing levels of service from @virginmedia yet again. Seriously how do you fail to make a to property connection when it's cabled? I heard @richardbranson went to space recently. Did that use up the budget?
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @dishoneste I've done that and tried complaining only to have my complaints closed down without any action. I am going to go all over social media and TV,Ofcom,Trading Standards etc to get you people to do what is right
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Radhika Jesani
(@missradhikaj) reported
The worst internet provider goes to @virginmedia I’ve just spent 41 mins trying to log on from home… done all the trouble shooting and still nothing! #useless #worstservice
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Joe DeNak
(@NormanInventor) reported
@virginmedia Signal dropping all weekend, now fully down in South Dublin
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Anne Horsburgh
(@tartanspice77) reported
@ScottishPower must have the worst customer services than even Virgin media when it comes to listening to their customers and that's saying something. How they can justify charging double for low consumption compared to what I was paying when I WAS using power, is beyond me.