Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Woking, Camberley, Aldershot, Guildford and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
||
| Woking |
Phone | |
| Camberley |
Wi-fi | |
| Aldershot |
TV | |
| Aldershot |
Total Blackout | |
| Guildford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia The account holder is my husband. The account number is 104507406 area 26. I made a complaint 2 days ago, where I put all payments receipts numbers but I’ve not received a response until now.
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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Maria Olívia
(@oliviadutervil) reported
from
Guildford, England
@virginmedia I’m trying to solve a billing issue it’s been a month but It’s very difficult since your costumer service is terrible. I’ve paid all my bills but you are insisting that I didn’t. I’ve been at Bank I could confirm that I’ve paid. This is driving me crazy!
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@richardbranson hello Mr Branson, after several years of poor service from virgin media U.K., I’m going to cancel my services, it’s come to the point it’s an utter nonsense service ripping people off! Sorry I had to tweet you
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia It’s been awful all day
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Ryan Wilson
(@RJHOTCHEF) reported
from
Fleet, England
@AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia sort your WiFi out it’s crap on off all day
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I pay nearly £100 a month for a dreadful service overall is that fair
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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LewisJHulatt
(@lewis_hulatt) reported
from
Guildford, England
@virginmedia your service level is shameful. Some people have to work for a living to pay your high prices - yet you treat our services as a treat to be given randomly like a capricious parent. Fed up with your shoddy service.
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I had an appointment on the 28th 1-6 no one turned up only to be told it was done on the 18th, they never even had the Courtesy to let me know
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
@virginmedia I find I highly frustrating you do everything to dissuade anyone from getting sense to complaints and issues with your service as well as customer services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hollyhead •
(@Matt_B4DG3R) reported
@virginmedia your business broadband service is terrible, and I can honestly say I have never received such bad service from a company, in my life, being passed from department to department, complaints not being answered. It really is poor and I expect better 😞
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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Yellowman
(@yellowman69) reported
@virginmedia I've still not had anyone contact me despite being promised so in the earlier tweet and also after having called you CS team. @virginmedia I will be making a complaint to the ombudsman as you're effectively stealing money from me still.
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RetroFunky
(@RetroFunky1) reported
@virginmedia I have been trying to cancel a new contract within 14 days as I have made a mistake
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Kieran Ward
(@kieranpward) reported
@virginmedia I'm struggling to get a response online, @quidco can you help??
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Amanda Hayden QUEENS NURSE SPQDN District Nurse
(@amhay70) reported
@virginmedia is you app not working again I’m trying to pay bill and once again can’t !
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UNITEdLEEDS92
(@UNITE_d_LEEDS) reported
Had no internet now for over 5 days @virginmedia date for resolution gets pushed back 24hrs every morning, no idea when it will be back on and neither to Virgin !! #betterconnectedtogether my backside
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UNITEdLEEDS92
(@UNITE_d_LEEDS) reported
@virginmedia @ShoyebJeeva Had no internet for over 5 days now, system there is an area problem that appears intermittent as my next door neighbours is ok, but next street 2 houses have same issue, gets pushed back every 24hrs
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Daniel Cunningham
(@Cunninghamster) reported
@virginmedia @5impleSteph Your network hasn't really changed in the last 15 years. That's rubbish.
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Nick
(@RealMrNikkz) reported
@virginmedia These aren't just billing issues but something more of an illegal scam running from within your internal operations or partners. I wouldn't be surprised if you're trying to cover it up like alot of the other major corporations.. but this is criminal