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Virgin Media outages and service status in Farnham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 29 outage signals in the last 24 hours around Farnham, including 29 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 15, 8:15 AM GMT+1.
  • 73% TV (73%)
  • 20% Internet (20%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Farnham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Farnham, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Woking, Guildford, Aldershot, Camberley, and Fleet.

CityProblem TypeReport Time
Farnborough TV 2 hours ago
Woking Internet 18 hours ago
Woking TV 19 hours ago
Farnborough TV 20 hours ago
Guildford TV 20 hours ago
Aldershot TV 20 hours ago

Nearby cities with recent reports

Farnborough

12 recent signals

2 hours ago
Camberley

8 recent signals

20 hours ago
Aldershot

5 recent signals

20 hours ago
Woking

4 recent signals

18 hours ago
Guildford

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Farnham, England

Latest outage, problems and issue reports in Farnham and nearby locations:

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • WashedBatch
    Nick Batch (@WashedBatch) reported from Guildford, England

    Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…

  • danjsaunders
    Daniel Saunders (@danjsaunders) reported from Guildford, England

    @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

  • KGirdler
    Katie Girdler (@KGirdler) reported from Guildford, England

    @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

  • shombell
    Paul Riddell (@shombell) reported from Ash, England

    @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

  • adimarlow
    Adrienne (@adimarlow) reported from Camberley, England

    Switched to @virginmedia broadband in Nov ‘20 and agreed to pay more per month than I was paying before just to get reliable broadband. Now I find myself never using the Wi-Fi at home and the kids having to use my phone data to complete school lessons and work as it is SO BAD 😡

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁

  • neildrandall
    Neil Randall (@neildrandall) reported from Blackwater, England

    @virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!

  • elburgo
    john clark (@elburgo) reported from Liss, England

    @SophieEB We gave up on #virginmedia very poor service

  • TheBadgerG
    Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • woodyturts
    Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

  • stu_ziss
    Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s

  • gerimcc
    GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through

  • flyingjok
    John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • lucy_spalton
    Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • gerimcc
    GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliewhittle6
    Natalie Whittle ⭐⭐ (@nataliewhittle6) reported

    @virginmedia Itv1 still not working any ideas when it will be up and running again

  • VIKINGJP74
    James Price (@VIKINGJP74) reported

    @virginmedia Hello what’s the problem in my area today ST3 Stoke On Trent No picture for hours on my TiVo box ??

  • JohnSmi34115189
    John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported

    @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

  • shaunriley1954
    Shaun Riley (@shaunriley1954) reported

    @virginmedia @Da8blue It took long enough to fix

  • DumitruLangham
    Dumitru Langham (@DumitruLangham) reported

    @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down

  • martyncoombes72
    martyn coombes (@martyncoombes72) reported

    @Jennababes @virginmedia There is an outage

  • UrTradingDiary
    Investor (@UrTradingDiary) reported

    Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia your WiFi is still not working. Please sort it out.

  • caileachcrubach
    caileachcrubach (@caileachcrubach) reported

    @virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.