Virgin Media Outage Report in Farnham, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Farnham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Guildford, Aldershot, Farnborough, Woking, Fleet, Godalming and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Guildford |
Internet | |
| Camberley |
Internet | |
| Camberley |
Internet | |
| Aldershot |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Paul Riddell
(@shombell) reported
from
Ash, England
@vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!
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Wendy Earle
(@wearliegig) reported
from
Guildford, England
@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Nick Batch
(@WashedBatch) reported
from
Guildford, England
Does anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Geater
(@Geates) reported
While I was pulling my hair out with @virginmedia customer service and delays on phone yesterday, when they sent engineer Brad around this morning he was brilliant - identified problem and fixed it quickly and efficiently. Thanks for sorting us out!
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Mersey Blogger UK
(@merseybloggeruk) reported
The rebrand of Sony Movies to the @greatmoviesuk network is now complete on all platforms. Disappointed that it has not turned HD on @virginmedia and @SkyUK Let us hope it is in the works.
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One King's Heath - Stop LTN Injustice
(@KingsHeathLTN) reported
@virginmedia Tip to your customer retention staff; when a customer says they're not happy with the service and you get the sarcastic response, "...yet you haven't contacted us since blah to say there was a problem", don't expect to retain your customers.
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Neil Anderson
(@neillfc83) reported
@virginmedia Yes. I was told it was all sorted and everything would switch across, by 6 different agents on 6 separate calls. Can this be rectified ASAP before I call to cancel?
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Christine Webb Chapman
(@ChrisChapman111) reported
@virginmedia No they will not be able to help as we have already tried and just keep getting told the same old story. He is quite adamant that all his Virgin Media equipment can be taken out and will stop his direct debit fir the mobile which is floating about somewhere in the universe!
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Christine
(@MoleyMiss) reported
@virginmedia hi internet went down so have rebooted twice and now just getting bottom green light flashing. Any ideas please? I’ve checked the postcode on the service checker and it says there’s no issues. Thanks.
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Craig’th the First
(@Proudy009) reported
After months and months of back and forth I’ve finally won my complaint against @virginmedia and been awarded £100 which is pretty low compare to the stress they put me through but it’s better than nowt.
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Sufyan Patel
(@patesufy) reported
@virginmedia Hi @virginmedia it doesn’t seem yet up. And now the service status is showing the problem accurately but with a new time of 18.00?
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Vishal Puri
(@vispuri) reported
@virginmedia terrible experience using your broadband. Not to mention being hung up on twice after being on hold for half an hour. #pathetic
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michael smith
(@boabsmith45) reported
@GlasgowCC I did contact them, I tagged you because their response was unsatisfactory . I’m aware there are guidelines regarding street works, and @virginmedia are not abiding by them . They will be out of my street today - I’m highlighting an issue to ensure that they follow the rules