Virgin Media outages and service status in Farnham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Farnham, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 15, 3:57 PM GMT+1.
- TV (73%)
- Internet (20%)
- E-mail (3%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Farnham, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Farnborough, Woking, Guildford, Camberley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Internet | 4 days ago |
|
Farnborough
|
TV | 4 days ago |
|
Woking
|
Internet | 5 days ago |
|
Woking
|
TV | 5 days ago |
|
Farnborough
|
TV | 5 days ago |
|
Guildford
|
TV | 5 days ago |
Nearby cities with recent reports
12 recent signals
7 recent signals
6 recent signals
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Gary Murphy (@GaryMur52215667) reported from Farnham, EnglandI’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Thom Gibbons (@TheBadgerG) reported from Farnborough, England@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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Craig Hannan (@CraigHannan4) reported from Tongham, England@virginmedia Awful customer service. And it is virgins fault. They offer the referral offer. Not the 3rd party company.
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Viv Burrows (@VivBurrows) reported from Lightwater, England@virginmedia Pitifully poor, would never recommend them to a business
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported from Aldershot, England@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
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Paul Austin (@BagshotTwit) reported from Camberley, England@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Alex Turton (@woodyturts) reported from Farnborough, England@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Neil Randall (@neildrandall) reported from Blackwater, England@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Martyn Jones (@TheonlyJonesy) reported from Fleet, England@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUseless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🍺 (@cbm64) reported@Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!
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Andy Nightingale (@Mat_Man_Miracle) reported@Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.
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6igantuar (@6igantuar) reported@Benleo @virginmedia I left them for BT and never looked back. BT have call centres in the UK. They'll reply to you on here and offer to help but you'll end up getting nowhere as I also did this about 3 times, so I know. Useless company.
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
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cclinton.! (@grancake) reported@virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad
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LWT Martin (@LWTMartin) reported@Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.
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NC (@deputynclegg) reported@Benleo @ChrisSleven @virginmedia I concur......Virgin are crap...and I moved to Sky at the earliest chance I could....but can also say Sky aren't much better - and they both make it as difficult as possible to actually talk to someone if you have a problem - I would say though that Virgin are the worst
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Kathy Miller (@KathyMi25429227) reported@virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable
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AndyC (@ACforReformUK) reported@Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.