Virgin Media outages and service status in Lightwater, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lightwater, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 10, 8:35 PM GMT+1.
- Internet (74%)
- TV (11%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lightwater, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Aldershot, Hayes, Windsor, Feltham, Slough, Guildford, Bracknell, Addlestone, Walton-on-Thames, Wokingham, Yateley, Fleet, Farnborough, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley
|
TV | 11 hours ago |
|
Aldershot
|
Internet | 3 days ago |
|
Hayes
|
Internet | 4 days ago |
|
Windsor
|
Phone | 4 days ago |
|
Feltham
|
Wi-fi | 8 days ago |
|
Camberley
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
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Alyson Leitch (@Geordiesbird) reported from Wokingham, England@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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Rob McEwan (@robmcewan1966) reported from Finchampstead, England@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Cameron🏴 (@CRJG_) reported from Bracknell, EnglandHuge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Kirsty Nunn (@kirstyrosenunn) reported from Guildford, EnglandHey @virginmedia @virginhelp can you have a look at your wifi service in the Guildford area? It’s been patchy for weeks, now have had no connection on any device for the past 24 hours; as someone who works and studies from home a lot, this is quite worrying and frustrating
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness thanks for NOT INFORMING your business customers about a known outage that has been a fault since FEB 1st. Paying you for 1gb broadband and I simply cannot run a business with this type of service. Will look to cancel my service asap. You are clowns in disguise!!
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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stupotpot 🏳️🌈🌹🏃🏻♂️ (@stupotpot) reported from Spelthorne District, England@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia And there you have the extent of VM customer care folks!
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James McFadden 🎮 (@McFadden1985) reported from Camberley, EnglandMy @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Daniel Bonilla (@danbon1973) reported from Wokingham, England@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
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Nick Batch (@WashedBatch) reported from Guildford, EnglandDoes anyone know a broadband provider which does same day setup Or fast setup? Virgin media keep letting me down with it and have useless support…
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Farnham, England@virginmedia it’s gone past the estimated 6.50pm that my internet would be up and running after 2 days of no internet. It’s still not working and you haven’t sent an update! Why is it taking so long? I want a refund!!!!!
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stevemason (@EssarrMason) reported from Aldershot, England@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Webster (@benjaminlfc) reported@Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues
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Kerrin McIntosh 💙 (@kerbear_t) reported@zahid_ramzan @virginmedia Mines been down since yesterday and says will be fixed by Monday day. Outrageous!!!
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Clare (@clarewo86) reported@virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?
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Rob Wilson (@mrrjwilson) reported@ToddCoxeter @virginmedia I remember trying to cancel my broadband and the guy was just downright rude and obstructive. I vowed never to use them again and ripped out the ugly cable termination box from the front of my house.
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Addy (@iadnan9) reported@virginmedia @ipa1869 Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.
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Christine💙 (@jaluch) reported@virginmedia Received new remotes for your new service main remote works second one does not HELP.
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Phil (@Bowtomephil) reported@Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.
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Ryan Brittain (@ryanbrittain1) reported@virginmedia @ElJaffoGuzman I’ve had the same issue, my virgin media bill is twice as expensive as the next nearest price. Virgin not interested. I could cancel and rejoin it would be cheaper and cost them
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nico 🏁 (@bombdiggy__) reported@theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media
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Blah! Blah! Blah! (@djnikc) reported@ElJaffoGuzman @virginmedia you won't help still waiting for a reply myself