Virgin Media outages and service status in Lightwater, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lightwater, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 2, 7:55 PM GMT+1.
- Internet (79%)
- Total Blackout (6%)
- Wi-fi (6%)
- TV (6%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lightwater, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lightwater, England
The most recent Virgin Media outage reports came from the following cities: Slough, Woking, Aldershot, Laleham, Fleet, Weybridge, Camberley, Walton-on-Thames, Addlestone, Farnborough, Hayes, Guildford, Bracknell, Ashford, and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Total Blackout | 3 days ago |
|
Woking
|
Internet | 4 days ago |
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Woking
|
Internet | 4 days ago |
|
Woking
|
Internet | 5 days ago |
|
Slough
|
Internet | 5 days ago |
|
Aldershot
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Lightwater, England
Latest outage, problems and issue reports in Lightwater and nearby locations:
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Andy Routledge (@drewalmighty) reported from Egham, EnglandHey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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Daniel Bonilla (@danbon1973) reported from Wokingham, England@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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DC (@dc89lfc) reported from Slough, England@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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Phil Stacey (@PhilStace20) reported from Windsor, England@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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Matt Rose (@mattrose18) reported from Camberley, England@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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jox (@Jotwinn) reported from Cobham, England@libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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_jarl_ostensen (@psjarlo) reported from Guildford, England@virginmedia Service status is all green, which is wrong because there is known maintenance work happening. My point is that planned work should happen over night to reduce impact.
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_jarl_ostensen (@psjarlo) reported from Guildford, EnglandSince so many of us are working from home it would be nice if network maintenance could be done over night, to minimise disruption...@virginmedia
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stevemason (@EssarrMason) reported from Aldershot, England@virginmedia Inadequate reply, to my mind, you contracted to supply a service, you cannot deliver that service, uou terminated the contract....perhaps YOU shoukd pay the cancellation fee!
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Billy Baxter (@will_i_am67) reported from Slough, England@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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Paul Riddell (@shombell) reported from Ash, England@vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, EnglandEveryday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported from Aldershot, England@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Di (@defendingdd) reported@skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia
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Colin Burman (@ColinBurman) reported@virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman
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Cristoir Toibin (@christobinsings) reported@virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.
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ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported@virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.
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David Taylor 🏴 🇪🇺 (@gm8arv) reported. @virginmedia Is the web-mail still broken? It wasn’t working earlier today (Monday).
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Debbie Woodburn (@debbiegaunt) reported@dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.
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Brett Gaskell (@brettgask76) reported@virginmedia are there area issues in Manchester getting nothing on and before you say it tried reboot for 360 box & broadband
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Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reportedMy internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺
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Jack Sandberg (@baltimoreoracle) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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BEST SERVICE PROVIDER (@BestProvid49199) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events