Virgin Media outages and service status in Lightwater, England

Problems in the last 24 hours in Lightwater, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lightwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lightwater, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Slough, Hayes, Yateley, Fleet, Guildford, Farnborough, Camberley, Woking, Addlestone, Aldershot, Feltham, Bracknell, Chertsey, and Windsor.

City	Problem Type	Report Time
Walton-on-Thames	Internet	2 hours ago
Walton-on-Thames	Internet	2 days ago
Slough	Internet	3 days ago
Hayes	Internet	5 days ago
Yateley	Total Blackout	5 days ago
Fleet	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lightwater, England

Latest outage, problems and issue reports in Lightwater and nearby locations:

• 
  Andy Routledge (@drewalmighty) reported 52 seconds ago from Egham, England

  Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.

• 
  Marti Jerrard - K74 (@K74Marti) reported 8 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  Bowlesy (@Chateauneuf64) reported 11 minutes ago from Wokingham, England

  @virginmedia And there you have the extent of VM customer care folks!

• 
  Pete (@gonnella) reported 12 minutes ago from Woodley, England

  @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

• 
  Matt Gardner (@FuzzyPixels) reported 19 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Deborah Jessup (@Debbiejojessup) reported 23 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Paul Riddell (@shombell) reported 28 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

• 
  Katie Girdler (@KGirdler) reported 29 minutes ago from Guildford, England

  @virginmedia Spoken with someone today that has confirmed they've solved my problem. I am awaiting a confirmation email (don't hold much hope). We will see if I've been lied to AGAIN! #worstcustomerservice

• 
  Daniel Sherlock (@mcsherlocks) reported 29 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  Wendy Earle (@wearliegig) reported 36 minutes ago from Guildford, England

  @virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.

• 
  Rob McEwan (@robmcewan1966) reported 39 minutes ago from Finchampstead, England

  @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

• 
  Bowlesy (@Chateauneuf64) reported 40 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

• 
  Paul Austin (@BagshotTwit) reported 40 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  Paul Mackenzie Ross (@pmross) reported 41 minutes ago from Farnborough, England

  @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

• 
  Craig Hannan (@CraigHannan4) reported 47 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  Philip Furlong (@PhilipFurlong2) reported 48 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Jacqson (@JacquelineCabl9) reported 50 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 52 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Daniel Saunders (@danjsaunders) reported 59 minutes ago from Cobham, England

  @virginmedia @TymonKate Write a letter of complaint is my advice, customer service by phone is awful.

• 
  stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported 60 minutes ago from Spelthorne District, England

  @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR COOL (@Lifeline04India) reported 1 minute ago

  @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

• 
  Keith Bridge (@leebridge1) reported 5 minutes ago

  @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..

• 
  Peter john (@elantn5) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Mark Aitken (@sparky0710) reported 7 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  John Bhoy Walton (@walton_bhoy) reported 10 minutes ago

  @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

• 
  Frazzz (@FrazzzYT) reported 15 minutes ago

  @virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...

• 
  glam2506 (@glam1961) reported 16 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  Louise Ford (@pixiepoppett) reported 16 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  ROBOT (@ROBOTkombucha) reported 25 minutes ago

  @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 29 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.