Virgin Media Outage Report in Upper Clatford, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Clatford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Upper Clatford, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Total Blackout | |
| Andover |
Phone | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Upper Clatford, England
Latest outage, problems and issue reports in Upper Clatford and nearby locations:
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Still not working. About to phone
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnstone 💙
(@Paulorsummot) reported
@virginmedia Still not fixed. Disgusting service
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Mosaicmania
(@francesktaylor) reported
from
Otley, England
@virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia I have made so many phone calls to try and establish what is going on but I never get a straight answer from you. I am supposed to be having someone out tomorrow but have had no confirmation of the appointment
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1mat steiner #progressivealliance
(@matsteiner) reported
@virginmedia no - im afraid they have not and cannot help me. i know. i have had FIVE 30 minute conversations
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Callum | Laezur
(@Laezur) reported
@virginmedia What issues am I not having? Blackspots. Less than a 5th of my guaranteed speeds. Drop outs. It’s useless, mate.
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Nick Morris
(@nickjmorris_3) reported
@virginmedia Yep. Rebooted. Had all the wires out and in etc. all the normal stuff that usually works. The wifi is down, however if I use a cable into the route I can connect.
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Alison Pennell
(@babybint1) reported
@virginmedia can you call me regarding my account asap.Really unhappy with the service
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Naomi Glaser
(@Mrsglaser) reported
@virginmedia Leave Virgin. My monthly bill has gone from £52 to £112 for exactly the same service. Tried calling but can’t speak to anyone. Total rubbish. Senior manager refuse to come to phone or call you back. Maybe this will work and someone senior will get in contact
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia I am now pushing 3 weeks with no services due to your engineers negligence when they cut my cable in error. I am disabled and work from home. I have already lost two weeks wages and you couldn’t give a damn! Such a disgusting way to treat a loyal customer 😡
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Alberto De Bortoli
(@albertodebo) reported
@virginmedia Yes I managed to cancel the contract. The service will stop in 30 days, or at least that is the promise given that it seems you cut me off right away and now I’m without internet.