Virgin Media

Virgin Media Outage Report in Upper Clatford, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upper Clatford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upper Clatford, Hampshire, England 11/29/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Upper Clatford, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Bulford and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover TV
United KingdomAndover TV
United KingdomBulford Internet
United KingdomAndover Internet
United KingdomWinchester TV
United KingdomWinchester Internet

Community Discussion

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Virgin Media Issues Reports Near Upper Clatford, England

Latest outage, problems and issue reports in Upper Clatford and nearby locations:

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • drewy__ Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ag2411 Alexa Mac (@ag2411) reported

    @virginmedia 1) we have been experiencing WIFI issues for months, only 50% coverage in our house. Whilst complaining on a monthly basis only found out by trying to download Virgin Connect App that our router is old, so the advice to put it on a high shelf to improve coverage🙄!!

  • jake_starbuck Jake Starbuck (@jake_starbuck) reported

    @virginmedia WiFi Down again and not fixing until 3rd of April. Your service is a joke. #LeaveVirgin

  • kathari75114144 katharine collins (@kathari75114144) reported

    @amyb94 @virginmedia Westbury road everything is down

  • aghalstead Alex H (he/they) (@aghalstead) reported

    @virginmedia Estimated fix time was 15:35

  • charliefarley22 peter j Bakulinskyj (@charliefarley22) reported

    @virginmedia 2/2 You confirmed on the phone when We spoke with this Person. When Ive called you, you hang up at pertinent parts ,with out Ringing me back ,which I always stipulate at the beginning of every call! You have Blocked me on Notifications.I am waiting for your response.

  • kathari75114144 katharine collins (@kathari75114144) reported

    @virginmedia @amyb94 It is not people's equipment as there are multiple reports and your service status says know fault. Engineering fix hopefully by 15:35

  • jacobbrown47 Jacob Brown (@jacobbrown47) reported

    @nathanking239 @virginmedia A bad internet connection would be nice tbh, currently got nothing

  • emiliogbarranco Emilio G (@emiliogbarranco) reported

    @virginmedia @Sims_Alphas Been with no Internet/TV/Telephone for more than 1 hour now. We work from home. Can you please help?

  • BeckBeck210 elliot/faun 🍃🌺🦌 (@BeckBeck210) reported

    @virginmedia I'm only able to look up issues in my area cause it's the landlord that has the account for the wifi, it's only reporting issues with the TV 😬😬 I'm in Reading (RG2 0EG)

  • sikutner Si Kutner (@sikutner) reported

    To say I’m disappointed with the service from @virginmedia is an understatement. Communication has been shocking. Supposed to have been up and running on 18 February. You still can’t tell me when an engineer will come. I could have @bt_uk or @SkyHelpTeam up and running in days!!