Virgin Media Outage Report in Upper Clatford, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Clatford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Upper Clatford, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Durrington and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upper Clatford, England
Latest outage, problems and issue reports in Upper Clatford and nearby locations:
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Nolan
(@BigmoNolan) reported
@lewis6396 @virginmedia @virginhelp Or ring them and tell them the problem and they will make sure when you search for your Internet both 2.4 and 5 will be available
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Daniel Temple
(@dantdj1) reported
@weldrake13 @virginmedia That's some **** right there, jesus :/ hope they get their act together soon
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sukhidhillon
(@suksinghdhillon) reported
@virginmedia I get through to your technical help line to be put on hold again, 45mins, if it goes to 1hr I think I’ll end my life at least you won’t get anymore money from me for a service you’re not providing!!
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sue
(@susey2boo) reported
@virginmedia Yep I’ve done all of this already!!! It never says there is a fault but the tv is unwatchable downstairs. I can watch it upstairs perfectly fine. The box downstairs needs to be switched on and off to get it to work
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amiebrowes@hotmail.co.uk
(@asfisher2) reported
@virginmedia we have been trying for 4 days to cancel our broadband and TV through chat and on the phone and we always get disconnected after an hour on hold! Can someone call us back to do this? It shouldn’t be this hard!
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Jan_L_Piper
(@1janpiper) reported
@virginmedia @virginhelp Basically got an email stating my payment for broadband is going up £3.50 but I have a promotional discount that is until July this year. So asking that you cancel the increase asap which is supposed to be from 1/3
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Emma
(@Em__I__Am) reported
@virginmedia can you let me know how to get hold of someone via phone regarding payments being taken from my grandmother’s account for a service she isn’t aware of? Your online messaging team keep referring to a 4 hour waiting list for virgin mobile but it’s media on statement
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☆ ⓑⓔⓝ®™ ☆
(@ben_jamin_86) reported
When you call #virginmedia support for help but you realise you know more about their tech than their staff! Unless abosulte useless Indian call centres can't speak English can't communicate reading a script off a screen @virginmedia
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zillaT
(@zillaT3) reported
@virginmedia Asking me to sign in,no idea of details
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Ben Fox
(@BenFox02979397) reported
Refusing to sympathise about the situation and giving zero effort to help improve this. This is unacceptable in the current times! Please reply and do something about this! Or maybe @bt_uk or @SkyUK can do a better job? #virginmedia #dontbeawetwipe