Virgin Media outages and service status in Upper Clatford, England

Problems in the last 24 hours in Upper Clatford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Upper Clatford, England

The most recent Virgin Media outage reports came from the following cities: Andover.

City	Problem Type	Report Time
Andover	Internet	31 minutes ago
Andover	TV	58 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Upper Clatford, England

Latest outage, problems and issue reports in Upper Clatford and nearby locations:

• 
  Sarah McGinty (@sarah_mcginty) reported 3 minutes ago from Andover, England

  @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

• 
  Jason Kneen (@jasonkneen) reported 4 minutes ago from Ludgershall, England

  @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

• 
  chris (@crumblechris) reported 7 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Jason Kneen (@jasonkneen) reported 7 minutes ago from Ludgershall, England

  @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

• 
  simon chamberlain (@el1chambo) reported 8 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  Duckocide Games (@Duckocide) reported 11 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  Sarah McGinty (@sarah_mcginty) reported 15 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  Darren Toms (@darrenthecoach) reported 23 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  Alec Clapperton (@Alec2306) reported 37 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

• 
  Alec Clapperton (@Alec2306) reported 38 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  chris (@crumblechris) reported 38 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Jason Kneen (@jasonkneen) reported 44 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Saturday Night Beaver (@GingeFTW) reported 44 minutes ago from Andover, England

  Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

• 
  Ian Easton (@ie_guitars) reported 47 minutes ago from Upper Clatford, England

  @virginmedia your broadband service is a disgrace.

• 
  John Watkins (@jwfw) reported 50 minutes ago from Andover, England

  @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

• 
  Jason Kneen (@jasonkneen) reported 50 minutes ago from Ludgershall, England

  @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

• 
  jb (@jenniferlisaa) reported 54 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  Sarah McGinty (@sarah_mcginty) reported 56 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  the Hird aka Andrew (@The_Hird) reported 58 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

• 
  very edward (@eddavie88786879) reported 59 minutes ago from Andover, England

  @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JAY (@Gio69833033) reported 9 minutes ago

  @virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.

• 
  Sarah (@sarahjayne_xxo) reported 9 minutes ago

  @virginmedia my WiFi has gone down and it still won’t come back on is there an issue in my area?

• 
  motionroy (@motionroy) reported 11 minutes ago

  @virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.

• 
  Freddie Lumby (@FreddieLumby) reported 13 minutes ago

  @virginmedia @Da8blue How long will this issue persist for? It is a disgrace.

• 
  Lisa Midds (@Lisa19576) reported 16 minutes ago

  @virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭

• 
  john5691 (@JohnMac22756388) reported 16 minutes ago

  @virginmedia would you care to let your customers know why there/your tv service is down. Is it to much to ask for something posted on here, do you even care? Shocking customer service again

• 
  Dave Pearce (@DavePea15343212) reported 17 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  Stump Wars (@StumpWars) reported 18 minutes ago

  @virginmedia How long are the disconnection problems going to last today Ty.

• 
  motionroy (@motionroy) reported 19 minutes ago

  @virginmedia Finally an announcement which shoud have come hours ago. No wonder you are widely known as having one of the worst customer service teams on the planet. BTW @LSquad17045 is using this outage to try and collect personal customer data . Report & block if you get a message from them

• 
  Ahmed Mohamed (@Medzy1506) reported 22 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.