Virgin Media Outage Report in Upper Clatford, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Clatford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Upper Clatford, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
TV | |
| Andover |
TV | |
| Bulford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upper Clatford, England
Latest outage, problems and issue reports in Upper Clatford and nearby locations:
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Edgar
(@body_mindfitco) reported
@virginmedia It says 'it looks like you're still having a problem, book an engineer'. Tried to book an engineer and no appointments available!
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Soph
(@sopphiexxx) reported
@virginmedia @virginmedia wifi down again.....
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness What’s the best solution to Virgin disrupting our broadband service for an entire trading day? Mumble about Terms and Conditions on the phone and provide us with an option to enter a dongle contract at Fresco’s cost. Pray tell. What is wrong with repairing at night?
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Julie mccarthy
(@Juliemc21845709) reported
@virginmedia appalling WiFi, appalling customer service, account log in complicated. 3 hours on phone and on website, no further forward. Exhausted.......
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Matt Hawkins
(@matthawkins82) reported
@virginmedia Your service in the NN4 area is absolutely shocking. With the volume of people currently working from home you should be doing more to ensure customers get decent speeds through your supposedly unrivalled network. 😡
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sarah
(@sarah35123823) reported
@virginmedia There have been service issues for 3 days... broadband is off and on. 52 mins on hold yesterday, 39 mins on hold on Monday..at the end of my tether
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness We have received notice of scheduled planned work on 11/12/2020 between 9AM and 5PM - service outage of 6-8 hours. Without broadband we cannot ring up sales on our cloud based POS, cannot take card payments, cannot even open our till. Everything rests on Broadband.
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Snowfox
(@Shirbanator) reported
@virginmedia Have a Superhub 2 that keeps randomly restarting about once per day. It's restarted daily and I've done the online "repair" solution. Still happening.
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Katie
(@irish_oakley) reported
from
Fingal County, Leinster
Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Alfie The Retriever
(@Alfie20122015) reported
@virginmedia your service is appalling!!! I’ve had an issue since April and despite repeated calls you still haven’t resolved it in over 8 months. Just been on to your call centre for 45 mins and told I will get a call straight back... still waiting