Virgin Media outages and service status in Upper Clatford, England

Problems in the last 24 hours in Upper Clatford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Clatford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Upper Clatford, England

The most recent Virgin Media outage reports came from the following cities: Andover.

City	Problem Type	Report Time
Andover	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Upper Clatford, England

Latest outage, problems and issue reports in Upper Clatford and nearby locations:

• 
  chris (@crumblechris) reported 26 seconds ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  simon chamberlain (@el1chambo) reported 2 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  John Watkins (@jwfw) reported 8 minutes ago from Andover, England

  @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

• 
  Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported 10 minutes ago from Andover, England

  @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

• 
  Duckocide Games (@Duckocide) reported 10 minutes ago from Andover, England

  @virginmedia Still not working. About to phone

• 
  simon chamberlain (@el1chambo) reported 13 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Sarah McGinty (@sarah_mcginty) reported 16 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Stuart Bosley (@Darthwomble3) reported 21 minutes ago from Andover, England

  @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

• 
  Ian Easton (@ie_guitars) reported 26 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  Sarah McGinty (@sarah_mcginty) reported 29 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Duckocide Games (@Duckocide) reported 31 minutes ago from Andover, England

  @thedarkfenix @virginmedia I hope so. I really rely on the service now.

• 
  Jason Kneen (@jasonkneen) reported 36 minutes ago from Ludgershall, England

  @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

• 
  Ben Huntley (@HuntleyBenjamin) reported 37 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Darren Toms (@darrenthecoach) reported 37 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  Michael bennett (@mickeyboy71) reported 39 minutes ago from Andover, England

  @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

• 
  Caroline Clist (@chocybuttons60) reported 42 minutes ago from Winchester, England

  @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

• 
  Ian Easton (@ie_guitars) reported 47 minutes ago from Upper Clatford, England

  @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

• 
  John Watkins (@jwfw) reported 48 minutes ago from Andover, England

  @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

• 
  Karen Simpson (@kaz123s) reported 50 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

• 
  Alec Clapperton (@Alec2306) reported 54 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate and her girls (@kateandhergirls) reported 5 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  kaz (@girlieb71) reported 6 minutes ago

  @virginmedia I've had 2 emails now asking me to verify my identity but it seems I'm being hacked as the person is miles away from me, I've checked my security and it says I set up a passkey last week which I haven't, can you help

• 
  🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported 9 minutes ago

  @virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.

• 
  Emily Atkins (@bahallathegreat) reported 10 minutes ago

  @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

• 
  Ricoderlig (@RicoWeston07) reported 11 minutes ago

  @virginmedia I signed up to a new broadband service and the hib was due to be sent yesterday but I cant call to speak to anyone or log into a virgin account as I dont have an account number yet. Can you help?

• 
  Tony Sedgwick (@Sedgeofwigan) reported 14 minutes ago

  Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches

• 
  Vikram (@VikramRajpara09) reported 15 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

• 
  Philip Mackey (@PhilipMackey2) reported 15 minutes ago

  @VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 16 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks

• 
  Ravi Pal (@ravipal1214) reported 24 minutes ago

  @virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?