Virgin Media Outage Report in Alderbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Total Blackout | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Daly
(@michelle_daly02) reported
@virginmedia I have ...it took be back to start over several times ....please listen to what I’m telling you. Step away from the script and deal with a customer complaint!
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Dean Callan
(@DeanCallan) reported
Has anyone ever invoiced @virginmedia for all the time they wasted trying to get internet working? Or perhaps for loss of income due to online meetings failing down to #virginmediadown is there anyone set up to police them? It’s disgusting!
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🄲🄰🄴🅂🄰🅁 🄵🄻🅄🄽🄺
(@Caesar_Flunk) reported
@virginmedia The issue was more about the engineer blocking access to my driveway last night while visiting my neighbour.
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Michelle Daly
(@michelle_daly02) reported
@virginmedia ....lights are green and flashing ....been like this since 5am ....it’s not working !!!
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Emma Dilucia
(@EmmaEmzdee) reported
@virginmedia You come out on the 22nd, told no service at property. Then you tell me another appointment booked for 22nd. Month without service. Want to cancel but can’t get to speak to anyone that can help. Online passed to different people then to a bot to get rid of me. Disgusting service
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Carl Difford
(@CarlDifford) reported
@virginmedia No. Just acknowledgement saying it might take 28 days to investigate and offer a resolution, saying someone would contact me by phone or text (they haven’t yet). Hard to give timeline - none of the letters is dated.
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Emma Dilucia
(@EmmaEmzdee) reported
@virginmedia We no longer have an account? We have moved house...you were meant to attend on 22nd Dec couldn’t connect us as pre install work needed to be done. A new app booked for 22nd Jan - I just want to cancel! A month wait is ridiculous. I can’t get an alternative provider next week
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Maria Marchant, MBACP
(@lovetosleepy) reported
@virginmedia I’ve had an email with a solution - which is great (hopefully) within next 5 days. Also told that slow speeds due to a utilisation problem will be in my area until 18 Jan 2021. Ugh. Thanks for the Twitter help but accessing customer support has been ridiculously difficult.
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Dean Callan
(@DeanCallan) reported
@virginmedia I have no internet, what’s worse is my phone reception is horrible. I’m trying to work from home but without internet I CAN’T WORK. I’ve rebooted my system, I’m running a CAT7 wire (brand new) to my computer and have previously had 5 engineers to my house, many complaints filed.
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Steve 🇬🇧🇮🇱🇺🇸🇮🇳🏴
(@Steve1973x) reported
@virginmedia No thanks, the fact I have had a greater response from this tweet thread shows how poor the service is, why should I stay!