Virgin Media Outage Report in Alderbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Salisbury and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Salisbury |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce 'Cheeky' ***** 🥉🎱🦁
(@shootingbucks) reported
@virginmedia Good morning, how do I contact you by phone to discuss certain problems. As every number I phone I just get an automated response and leads me to no real person to communicate with.
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Harry Staniforth
(@HarryStani) reported
@virginmedia I have done this multiple times and they still send them along with the threat of charging me for not returning the equipment which I find unacceptable. Your whole team seem incapable of actually solving any issues. Terrible customer service.
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Leigh
(@leigherin88) reported
Don’t switch to @virginmedia no matter what “deal” they offer. They left me without broadband for months and have yet to respond to the complaint I made on 9th Feb. They’re nothing but thieves!
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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mr Grimsby town
(@jawaid_mr) reported
@virginmedia I got my virgin pod but I put a comment on yodel delivery not very good customer service I put my views across
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Chris Hall
(@chrisehall21) reported
@virginmedia Hi NL. I’ve spoken to your team today who tell me my order was cancelled as pods not in stock and they don’t know when they’ll be back in and suggest I call back in a number of days. Still doesn’t solve awful connectivity, or the hours I’ve wasted. Not great service at all.
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia Upgrading my account but you’re as slow as them to reply! Waited 15 minutes for a hot to say it was going to be 45 minutes! What a way to put customers off. And before you say it, yes you might be busy, but hire more staff then! I’m sure you can afford it with what you charge
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Metr Music
(@MetrMusic) reported
@virginmedia customer services have me pulling me hair out for the second day in a row. Any chance someone can contact me directly about an install issue?
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Harry Staniforth
(@HarryStani) reported
@virginmedia I don’t have any kit - it was disposed of at the advice of your customer service but I had a TV and wifi box. Disconnection date was 20th March.
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Elly, Ghost Channeler
(@EJ_Peko) reported
@virginmedia Says no issues. Must be on purpose then 😑