Virgin Media

Virgin Media Outage Report in Alderbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Alderbury, Wiltshire, England 04/02/2025 16:05

April 02: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Alderbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Salisbury and Durrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

  • kwxmxna 𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported from Southampton, England

    So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

  • zach_ward1989 Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Internet is down and your website isn't working

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia I had an outage earlier this month and it hasn't been removed from my bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hunty69 Steve (@hunty69) reported

    @virginmedia how do I get a new sim? I can’t call or text to get a new one? Please help

  • MrKenE Mr.E (@MrKenE) reported

    @virginmedia They said they have done all they can do at the moment. As the system says the work is due to be done but it has said that every day. That’s why tweeted my plight, there must be a solution.

  • Tonncarter toni🎭 (@Tonncarter) reported

    Virgin media are a bunch of ***** literally boils my blood they are so beyond **** the customer service team are absolutely useless I do not recommend the shite company :)

  • barrybhoy1984 Barry (@barrybhoy1984) reported

    @virginmedia what is going on your service has always been poor but the last week it's been down all the time.

  • Resco_14 Dale Ressel (@Resco_14) reported

    @virginmedia No service issues in area…?

  • LaurenSamPate Lauren Pate (@LaurenSamPate) reported

    This is absolutely ridiculous @virginmedia I had to get the builders to come out to sort our line, I’ve had the phone put down on me twice! I had to go outside and beg a virgin man to fit my line.. you’ve cancelled my slot. You owe me 3 weeks worth of wages and you’ve cancelled

  • LaurieJane05 Laura Bryers (@LaurieJane05) reported

    @virginmedia What i'd really like is my internet to be working again after being down since 6am....

  • Resco_14 Dale Ressel (@Resco_14) reported

    @virginmedia Error code W02. Problem with signal. Also as I said many other channels are cutting in and out with signal issues including sky and BT..?

  • YetoLovesYeta Donna Vepi (@YetoLovesYeta) reported

    @katspurl @virginmedia It's the same with @Ask_Spectrum they don't care I went from 65 to 75 a month and I can't even game with 2 devices at the same time lmao the United States has one of the worst internet networks but we have to pay the most like we get get load screens on instagram

  • gregbeech Greg Beech (@gregbeech) reported

    @virginmedia No, there are occasional area issues too but that just compounds our already broken connection. This isn’t a one day thing. We moved three weeks ago and it’s been a constant problem at our new house, and getting worse it seems.