Virgin Media outages and service status in Alderbury, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Alderbury, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 1:59 PM GMT+1.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alderbury, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 6 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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David Wookey (@WooksAmesbury) reported from Amesbury, England@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Dave (@memurtagh) reported from Salisbury, England@virginmedia Hi, marianne on your line is trying to help me out. But only after I tweeted you after 40 mins. Will let you know how it goes.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, EnglandMy thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Alan Tracey (@DukeOfBelmsford) reported from Totton and Eling, England@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Dan Targett (@T4RGY66) reported from Wilton, EnglandDreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@AlBayliss @virginmedia And you call their automated line and it tells you, it looks like there are no issues affecting your area at the moment, when clearly there is 😂
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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Gary Hynes (@gazhere57) reported from Totton and Eling, EnglandI have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Krisstoffer Jukes (@Krisstoffe50821) reported@Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.
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Rick (@rickta1) reported@virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.
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Malcolm Sillick (@Malcolm_Sillick) reported@Benleo I've been with @virginmedia for many years. Whole reason, is that in my road/area, their broadband in miles quicker than the 'Openreach' slow version. To be fair, it works well most of the time - but when it doesn't and you have to ring the Indian Tech Support; Oh dear it's grim!
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Ian Lythgoe (@IanLythgoe4) reportedAnyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia
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Scott Osborn (@Drscooto) reported@virginmedia Is this still a problem? I just rebooted my STB and now it useless with a CS1010 error.
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Catriona **** (@CJD39) reported@virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful
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Technicslover (@technicslover) reported@Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.
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COVENANT ENFORCER ENGLAND (@SniperRais) reported@Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.
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Andrew Pittman (@AndrewPittman2) reported@virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.
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X (@XONYT_) reportedI switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed