Virgin Media Outage Report in Alderbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Omnis
(@PhilipOmnis) reported
@virginmedia Hi, thanks for your response. This time it was a recognised outage that was supposed to be fixed by midnight last night but shut down again today. I've had engineers and all sorts out already, apparently it's just oversubscription. Thanks for trying though <3
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john
(@john67475479) reported
Virgin media absolutely diabolical customer support. 45 minutes on the phone then to be told if they don’t turn up in the next 2 hours ring back tomorrow. I wasn’t rude the guy put the phone done on me.
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Jacqueline Serna
(@JacquelineSerna) reported
@virginmedia The fact you cut off our services early plus tons more. This is already an ongoing complaint. I was promised to have a pack sent by the dispute resolution team and this was never sent. This was 3 weeks ago. Please have the complaints team contact my husband.
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Chrissy Darling
(@chrissydarling) reported
@virginmedia Hi, I’m really glad you are sorry and I certainly will raise a complaint. I talked my housemates into having Virgin Broadband and weeks later it’s still not working. I’ve been demonised for suggesting @virginmedia All I wanted was faster broadband for everyone in the house.
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Megan
(@megganlouiseee) reported
@virginmedia been over charged again on our monthly bills and can't get through to anyone on the phone, can you help please
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Elisa Arias
(@_Elicity_) reported
@virginmedia need help. Internet hardly working today, I'm in SE23 London. Any problem? Thanks.
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Becky Dann
(@BeckyDann) reported
@virginmedia Someone from virgin. The first advisor said it was a general issue in the area, that was last night, this morning the second advisor said it was an external issue and it’s likely that a cable had been cut due to gas works and now the third advisor is denying that and saying that
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Sara Baxter
(@SaraJEBaxter) reported
@virginmedia Hi, it appears there is some kind of issue with @BoomerangToons having no audio during programmes and adverts. All other channels including kids has audio just not Boomerang and Boomerang+1 and my little one is upset she can’t hear anything while watching Tom&Jerry
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Roisin Lally
(@RoisinLally) reported
@virginmedia hi, I have an issue with my account being overcharged and I cannot get through to anyone.
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Becky Dann
(@BeckyDann) reported
@virginmedia They’ve said someone will come to the area to have a look. But it’s not good enough! We all work from home, how are we expected to do our jobs. The issue is external, we were told a cable could have been cut as there are gas works near by.