Virgin Media Outage Report in Alderbury, Wiltshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Andover |
TV | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Salisbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
-
Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
-
Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
-
Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
-
F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
-
Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
-
Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
-
Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
-
mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
-
Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
-
David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
-
colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
-
clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
-
Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
-
Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
-
Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
-
LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
-
Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
clare
(@static_prevails) reported
@virginmedia @Tesshan8211 mine down too, please can you advise when it will be back to normal
-
Barncroft Luxury Guest House
(@guest_luxury) reported
@virginmedia Just need a number where I can lodge a complaint . I can’t possibly spend anymore time sorting it it’s not even moms fault
-
Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia I called again 16 Nov, yet more notes taken. This person confirmed V hadn’t requested my no from Sky until the day after my contract started. Said she’d raise a complaint (ref 16112226). 17 Nov I decided I’d had enough of V and called to cancel - within the cooling off period.
-
RubbishgamingTV
(@_RGTV_) reported
@virginmedia problem is i already tried restarting the hub before contacting you days ago
-
Victoria anderton
(@Victoriaandert6) reported
@O2 please can you sort out the signal in B37, its been going on for months now. I've tried using WiFi calling (I'm with virgin media as part of my plan) doesn't really work. I keep missing important calls and messages.
-
mike
(@mike23002258) reported
@carolin40315891 @virginmedia Caroline, I have the same issues as you and I have just raised with @virginmedia , I have had #virgin360 for three days only; if you don’t mind sharing how did they fix your app issues?
-
Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia Said I wanted my service to end on 6 Dec but was told my contract couldn’t end until 17 December. The advisor kept asking me questions, the answers to which should all have been in the notes from my previous calls.
-
Jane Marilyn Russell
(@JaneMRussell) reported
@virginmedia You failed to port my landline no. Customer services didn’t call back. I cancelled my contract after 7 days but have had to pay activation fee and charges for just over a month. Call centre in SA too noisy to converse. Not enough room for all my grievances.
-
CPM
(@matthex001) reported
@virginmedia If there is no satisfactory response received from Virgin by close of buisness 17/01/2023, I will terminate my contract and will be leaving without penalty!
-
⚫Stephen Hester
(@stephenhester28) reported
@virginmedia @LoveIsland Why are you spamming this chav garbage on my feed ?