Virgin Media outages and service status in Alderbury, England

Problems in the last 24 hours in Alderbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alderbury, England

The most recent Virgin Media outage reports came from the following cities: Salisbury, and Andover.

Community Discussion

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Virgin Media Issues Reports Near Alderbury, England

Latest outage, problems and issue reports in Alderbury and nearby locations:

• 
  moja10s (@moja10s) reported 7 minutes ago from Andover, England

  @virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬

• 
  Liz Cannings (@zil75) reported 8 minutes ago from Salisbury, England

  @virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..

• 
  chris Keano keane (@CoachkeanoChris) reported 11 minutes ago from Amesbury, England

  @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 11 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Gary Hynes (@gazhere57) reported 11 minutes ago from Totton and Eling, England

  I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.

• 
  Zeno Oxford (@a1zeno) reported 13 minutes ago from Romsey, England

  @virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!

• 
  Saturday Night Beaver (@GingeFTW) reported 17 minutes ago from Andover, England

  Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

• 
  Ian Easton (@ie_guitars) reported 21 minutes ago from Upper Clatford, England

  @virginmedia your broadband service is a disgrace.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 23 minutes ago from Romsey, England

  @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 25 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Duckocide Games (@Duckocide) reported 31 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 32 minutes ago from Amesbury, England

  @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

• 
  Karen Church (@Kazza6900) reported 36 minutes ago from Amesbury, England

  @virginmedia We contacted yourselves re. The outage today

• 
  Panda 🐼 (@PandaKingPinder) reported 36 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Romsey, England

  @virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?

• 
  kelly yaxley (@saintned09) reported 42 minutes ago from Totton and Eling, England

  @virginmedia Our WiFi is rubbish have to keep using my 4G when you run tests it always says good signal everything just keeps buffering all the time. Getting fed up with it now!!! 😡😡

• 
  Nikki Emerton (@nikkiemerton) reported 42 minutes ago from Alderbury, England

  @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

• 
  chris Keano keane (@CoachkeanoChris) reported 44 minutes ago from Amesbury, England

  Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

• 
  jb (@jenniferlisaa) reported 46 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  Sim Dendy (@SimDendy) reported 56 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isla (@saoirseisla) reported 2 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 3 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.

• 
  hennii (@NathanH17475101) reported 4 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

• 
  Alex Reed (@uyanikhatun) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  adam (@adam_2510) reported 6 minutes ago

  @virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!

• 
  TheRealCraig (@AnIndividualist) reported 6 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  prashanth (@trulyprashanth) reported 8 minutes ago

  @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

• 
  David Richards (@DWRICHARDS) reported 15 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  entrustTMF (@entrustTMF) reported 15 minutes ago

  @nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this

• 
  Jonathan H (@howdo01) reported 16 minutes ago

  @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.