Virgin Media Outage Report in Alderbury, Wiltshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Alderbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Salisbury and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Salisbury |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alderbury, England
Latest outage, problems and issue reports in Alderbury and nearby locations:
-
John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
-
Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
-
Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
-
Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
-
Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
-
Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
-
James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
-
sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
-
Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
-
Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
-
John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
-
Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
-
Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
Okay @virginmedia - no email since yesterday afternoon. You've told me to post on the Forum; done that. No answer. When can I expect some help?
-
Tim Hodge
(@TimboUK1966) reported
@virginmedia Your Service Status Page is still totally wrong telling me Broadband is down and Phone is OK. When the opposite is the case. How are people supposed to know what is happening when that simple page isn't accurate ?
-
Pluto is a planet
(@cheeeztoast) reported
@virginmedia Also the issue is not solved, my husband cannot work as the WiFi is still out
-
Sunny Kang
(@supa_singh) reported
Why does @virginmedia keep messing their customers around!! Every time something is promised/arranged they always never call or say nothing has been arranged!
-
Lee Revell
(@leerevell) reported
@virginmedia Increasing our bill from £87 to £147 then trying to change to a new package to be told can’t offer that to an existing customer this is for new customers only.
-
Carolyn Le Tang
(@itskingcaro) reported
@virginmedia The testing tool tells me nothing is wrong despite my issues and then it tells me to reboot my Hub which I have done twice. It works for a while but then I keep losing connection unexpectedly and having to hotspot from my phone. Repeat rebooting can't be the solution?
-
Peter Holt
(@peteraholt) reported
@virginmedia Have gone to sky now. Hopefully city fibre will be installed to my property once my sky contract ends, so I don’t have to come back to Virgin. Terrible customer service
-
⚡️⚡️⚡️
(@Raijin1982) reported
@virginmedia I’ve spoken to someone on the phone and they told me there is a local issue which should be resolved at around 12. However the service status line says there are no faults in the area which is not particularly helpful.
-
SJ Esq
(@Sonnyjim03) reported
@virginmedia Hi KF, Sadly it's down again in West Ealing.
-
Pluto is a planet
(@cheeeztoast) reported
@virginmedia broadband is down in the KY11 area and you're really cheeky charging for technician visits when this is a you problem