Virgin Media Outage Report in Lark Hill, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lark Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lark Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Lark Hill, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Durrington and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Durrington |
TV | |
| Salisbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Wi-fi | |
| Durrington |
||
| Salisbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lark Hill, England
Latest outage, problems and issue reports in Lark Hill and nearby locations:
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stumpypoppet
(@stumpypoppet1) reported
@virginmedia here we go again. Dodgy tv signal, intermittent internet.. all for a ridiculous free.. no wonder you are called virgin, you haven’t got a clue what your doing.
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Fred
(@youspecimen) reported
@virginmedia My grand return to Salford has been overshadowed by my WiFi being off for two days now, I am ready to throw hands pls sort it now or you will lose a valued customer
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Adam Mills wilson
(@Mrwestham88) reported
@virginmedia Your engineer come and fitted the virgin about 8 months ago after 6 missed visits he left the wire out of the ground it is in a bow and promised somone would be back to put it under ground we waited and waited for that person to come back but they never did my dad
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Chris Jones
(@twcj_uk) reported
@virginmedia bb been down all day. Postcode KT10. When can re expect service to resume please? What's the issue this time? Thanks
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Owen Burrows
(@xOwenBurrows) reported
@virginmedia your wifi is **** it constantly goes down
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sophia🕊
(@phi_cx) reported
@virginmedia Bills I keep being sent, and they said they’d ask their manager to review. In the meantime, I asked for the non return of equipment fee to not be added, as you never sent me a returns label so it isn’t my fault I haven’t returned it, and was again told this would be done…
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Mina Asham
(@mina_g_asham) reported
@virginmedia BT Sports have disappeared from Virgin TV Go, timing really sucks with the games starting shortly! I tried on Chrome and mobile app and not available in either.
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Mandy Macara
(@mandymacara) reported
@virginmedia i am a customer of many years. You’ve locked my email account. Your call centre could not fix it and have raised a ticket…but, i’m told, it will take 5 days to reset my account. In this digital age, is a 5 day SLA really acceptable?? Please reset tix No P010915757
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Danielle
(@daniellelt178) reported
You are hands down the worst broadband service provider @virginmedia
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia I’ve raised complaints already. They get closed without any comms with me. This is why I want to speak to a manager that never calls. Absolutely useless. What was the point in the last agent telling me to let you know if all you do is forward me to complaints link!?