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Virgin Media outages and service status in Lark Hill, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lark Hill, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 13, 12:43 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lark Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lark Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lark Hill, England

The most recent Virgin Media outage reports came from the following cities: Salisbury, and Bulford.

CityProblem TypeReport Time
Salisbury Internet 21 hours ago

Nearby cities with recent reports

Salisbury

1 recent signals

21 hours ago

Community Discussion

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Virgin Media Issues Reports Near Lark Hill, England

Latest outage, problems and issue reports in Lark Hill and nearby locations:

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • VermillionGecko
    Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • Kazza6900
    Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.

  • WooksAmesbury
    David Wookey (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.

  • WiltsTG
    Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England

    @virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!

  • jenniferlisaa
    jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.

  • gneilfox
    Neil Fox (@gneilfox) reported from Amesbury, England

    @virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • WiltsTG
    Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England

    @virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.

  • BookwormClaire
    Claire Dobson (@BookwormClaire) reported from Amesbury, England

    @virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm

  • CllrBrian
    Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • zil75
    Liz Cannings (@zil75) reported from Salisbury, England

    @virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?

  • SophieGooner
    Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 22abfabf1cf4408
    Joanna O'Donovan (@22abfabf1cf4408) reported

    @virginmedia no broadband in Shankill. Outage?? No info on your app.

  • Myfourjoys
    Jenny B (@Myfourjoys) reported

    @virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡

  • Jet_Piranha
    Jet_Piranha🔞 (@Jet_Piranha) reported

    @virginmedia broadband has been down for 13 hours so far and the estimated fix is still 11 hours from now, what is going on?

  • sinbinnin
    Sinbinnin (@sinbinnin) reported

    @virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)

  • CCFCGrapes
    Kevin Davies (@CCFCGrapes) reported

    @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

  • superpaddiepads
    estevén (@superpaddiepads) reported

    @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • lynport
    lynda (@lynport) reported

    Can you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.

  • MhMyxacc444
    MH (@MhMyxacc444) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful

  • MalachiJaiEmet
    MalEmet (@MalachiJaiEmet) reported

    @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.