Virgin Media Outage Report in Lark Hill, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lark Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lark Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lark Hill, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Devizes and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Lark Hill, England
Latest outage, problems and issue reports in Lark Hill and nearby locations:
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan reeder
(@jonreeder) reported
100 pounds a month to be treated like this @richardbranson virginmedia is becoming a byword for poor customer service - that’s sad to see
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Krypto King
(@kryptokinguk) reported
@itsmitchh_dota Because virgin media is garbage. Since I’ve lived in my flat I’ve had daily loss of service. I’ve got over 10 engineer text messages in my phone. I’m cancelling, this is nonsense
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Stuart
(@HawkEbon) reported
@virginmedia and to add insult to injury, we got disconnected from@our call to customer support with a message saying the offices were now closed. After you message me at home 7:30pm to tell me my installation will be delayed rather than happening TOMORROW
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Ricky Moore
(@RickyMoore1983) reported
@virginmedia And yes to confirm, im using the coverage tracker - but its not giving anywhere near enough detail. Currently saying ‘network gets busy here’…
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Kieran Doyle
(@KieranDoyle9) reported
@virginmedia Was on phone 30 mins waiting finally answered then put phone down straight away still not fixed think I’m going to @SkyUK and all my 140 work places I have contacts with
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Kim Peniston
(@rankinmissp) reported
@virginmedia We can all be very quick to get on here and complain about bad customer service, believe me I was ready to do just that earlier, then I spoke to Demi who listened to what had gone wrong for me and showed empathy and understanding, most of all she did exactly what she promised! (1
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Beth 🇨🇦🏴
(@BBBeth1) reported
@virginmedia Negotiate, change or cancel our TV & WiFi package.
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Stuart
(@HawkEbon) reported
Hey @virginmedia we told you a month ago we’re moving and you booked in our service move for tomorrow. Now this evening we’re told it’s more work than you expected and it’s delayed over 2 weeks. How are we supposed to work from home now??
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Paul McClure
(@chiefmackers) reported
@virginmedia Ps oh trust me I will be putting in a complaint. It’ll be about 10 pages of delays and virgin staff blatant lies & I’ll show why your constant last minute delays are costing me money, which u can refund me after you eventually install.
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tiffany
(@shimmerandrot) reported
@virginmedia Please advise of your complaints procedure as Ela is ignoring me every time I have asked to either raise a complaint or have a contact method to complain.