Virgin Media outages and service status in Lark Hill, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lark Hill, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lark Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lark Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lark Hill, England
The most recent Virgin Media outage reports came from the following cities: Bulford, and Salisbury.
Community Discussion
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Virgin Media Issues Reports Near Lark Hill, England
Latest outage, problems and issue reports in Lark Hill and nearby locations:
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Harvey Mills (@HarvRM) reported from Salisbury, EnglandTrying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Dan Targett (@T4RGY66) reported from Wilton, EnglandDreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Karen Church (@Kazza6900) reported from Amesbury, England@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, EnglandVirginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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David Wookey (@WooksAmesbury) reported from Amesbury, England@WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!
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Dave (@memurtagh) reported from Salisbury, England@virginmedia Hi, marianne on your line is trying to help me out. But only after I tweeted you after 40 mins. Will let you know how it goes.
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Harvey Mills (@HarvRM) reported from Salisbury, England@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Claire Dobson (@BookwormClaire) reported from Amesbury, England@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia We contacted yourselves re. The outage today
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Harvey Mills (@HarvRM) reported from Salisbury, England@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Brian Dalton (@CllrBrian) reported from Salisbury, England@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Karen Church (@Kazza6900) reported from Amesbury, England@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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David Wookey (@WooksAmesbury) reported from Amesbury, England@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Liz Cannings (@zil75) reported from Salisbury, England@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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Legal Eagle. (@ACLegalServices) reported@virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?
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Danny Whisky (@whisky_duck) reported@virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!
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Carl swift (@Darry0012) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Yasmin alibhai-brown (@y_alibhai) reportedCalling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.