Virgin Media Outage Report in Lark Hill, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lark Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lark Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Lark Hill, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Durrington and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Salisbury |
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| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lark Hill, England
Latest outage, problems and issue reports in Lark Hill and nearby locations:
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BARESI
(@FRANCOBARESI100) reported
@virginmedia I’ve tried again on your recommended numbers. Another complete waste of 25 mins for me. Can you take ownership of my customer issue and get someone to look at the notes on the account and get the status on the ticket number I sent to fix the issue and get back to me. Thanks
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hickson0
(@nhickson0) reported
@virginmedia I’ve been in contact with them since the issues started they started and investigation into why the issues are happening but it just seems like it’s not getting anywhere
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scarlett636
(@shhhyounohoo) reported
@virginmedia Is there a way to get tech support? I tried earlier but ended up with a bot on WhatsApp telling me there was no ability to accept messages for faults at that time. Really don’t want to change pw. Is there a known issue?
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Bad4Business
(@BusinessBad4) reported
@virginmedia Broadband down. No support, no contact, no service - nothing. I'll have to withhold payment and wait for the threatening phone calls just to speak to someone. You've opened a can of worms now. Wait until I turn up at HQ, then try and avoid me. See you soon
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Adrianne
(@adriana1pere) reported
@virginmedia I ask 4help due 2people on phone gave wrong information & your advice is 2call the same no. I’ve been trying before asking 4your help. I’m sure u’re fine enough people, nothing personal, but your wages would benefit the customers more if used to hire more engineers.
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Mhairi Bowe SocPsy
(@MhairiBowe) reported
On top of this, the internet service I signed up for is terrible and does not provide the features outlined in the advert, yet to fix this, I need to pay more money for boosters. Come on @virginmedia - surely your service can be better
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ljasper
(@lee_luckbox) reported
@virginmedia @NetflixUK I was looking for a fast reliable broadband provider, with no excessive bills and good customer service, hence I’ve cancelled my Virgin Media account which provided none of these.
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Paul Cooper
(@cryptOOsmart) reported
@virginmedia @LutzSchueler every time it reaches the date given to when it’ll be fixed! We get told it’ll be another week. You need to put your engineers on this full time and stop taking them off for other jobs. This is from your engineers. Almost 1 month without service
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TAIMOOR KHAN
(@CRICKTKHAN) reported
@virginmedia Still had no call from your managers. Absolutely pathetic service and no contact when you guys have been taking money out of my account for 14 months when I was abroad and offering me only 6 months of refund. @virginmedia @richardbranson
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Brian Pope
(@Blarney74) reported
@paddycosgrave Half of rte are coked of their heads as well,they need to be working in that duplicitous horrible biased organisation.Level it and build houses there I say,(it's a drain on taxpayers)sure we still have virgin media