Virgin Media Outage Report in Salisbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
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| Salisbury |
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| Salisbury |
Internet | |
| Salisbury |
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| Durrington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TophAzula
(@TophAzula) reported
@virginmedia WORST SERVICE FROM VIRGIN. you haven't been providing internet. Been without internet for a whole week and have been phoning every day with your employees giving different answers each time on when it will come back. You have still have not provided internet and have
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TophAzula
(@TophAzula) reported
@virginmedia There's no issue with status in my area, the issue is solely with your departments/Customer service. We've spoken to many employees/been on phone manytimes. Read the full tweet and please solve the issue and please don't forget to compensate for the stress we've been put through.
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Andrew Jackson
(@Andrewtus) reported
@virginmedia The experience has been nothing short of appalling. I’ve wasted over an hour on the phone today to be told that my problem can’t be fixed because the system needs to be updated. Please call back in 48 hours. I’m ready to return everything and go with Sky.
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Danny Cunnett
(@ChaseRider5) reported
@virginmedia Bout time Virgin started behaving and deal with peoples broadband problems, waste of money.
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chlo
(@ChloLantern) reported
@virginmedia WiFi has been awful due to blackout spots in our house. Tried ordering WiFi boosters for the last two months and each time they haven’t been available. When will they be available?
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Ryan ⚽️
(@RyanPlaysGames9) reported
Honestly gutted I can’t open my packs yet; Virgin Media are so bad and getting this fixed has been an issue for years ffs
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salim ahmed
(@salimah67993471) reported
@virginmedia Hi I have tried this. I have raised complaints. they are then closed without even anyone contacting me !!!!!!!!!!!!!! If someone rings me i can explain everything. It really really is very poor customer service @TomMockridgeVM @VirginMediaCorp
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Shaf Karim
(@krispykarim91) reported
@virginmedia WORST SERVICE FROM VIRGIN. you haven't been providing internet. Been without internet for a whole week and have been phoning every day with your employees giving different answers each time on when it will come back. You have still have not provided internet and have
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salim ahmed
(@salimah67993471) reported
@virginmedia checked that document yove attached and it's very misleading as ive not been contacted by anyone for a no. of complaints. As i said they are open '' we are working on a solution'. Sometime later complaint is closed and ive not even been contacted @TomMockridgeVM @VirginMediaCorp
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Clare Harrison Mccartney
(@OfficialClareH1) reported
@virginmedia Yes. I’ve been on the app all day to customer services and they can’t help me. How can you justify £28 going up to £46?