Virgin Media Outage Report in Salisbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Harman
(@natalie_harman) reported
Your service is horrific @virginmedia - the only way I can seem to communicate with you is via Twitter. I want OUT of this contract now due to the inconsistent service and the lack of customer service - how do I do that?
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Subhendu Dey
(@subhendudey) reported
@virginmedia All big talks and have bunch of idiots around the world as call center Exec... Who present themselves as MJ, AB and speaks like machine.... "Sorry can't help now as work is going on in your area" Tired of virgin media. They used to be so good once upon a time.
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Javier Plaza
(@susokazim) reported
@raulicoblantons @virginmedia Different countries, same experiences with network companies...
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Dan Conn
(@danjconn) reported
Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.
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MIAHFX
(@M14HFX) reported
@virginmedia it not the 1st time bad experience 5times in last 3months! Virgin is quick to take DD but 4month later i may get my money back! The service you lot provide is piss Poor. No one even responds to complaints via phone call, email & on twitter its all excuses case ref 0503212026 ...
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Adrian Lomas
(@adrianlomas) reported
@virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .
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Betsalel
(@Betsalel3) reported
@JimBrowning11 @virginmedia @KolkataPolice Bloody he’ll that’s actually smart cos everyone’s internet sucks
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Jenny murray
(@jenflorist) reported
@virginmedia is there issues in eh16?
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stephen
(@bondyloneranger) reported
@virginmedia Complaint was supposedly raised on Tuesday my wife was advised call back with 24hrs no call back. She has now emailed the CEO
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Dan Conn
(@danjconn) reported
Now still paying for the service so that my ex doesn't get cut off, all because internally @virginmedia can't actually talk to their own internal departments and allow the service to be transferred. Some. Three. Months. Later.