Virgin Media outages and service status in Salisbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Salisbury, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
Community Discussion
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Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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Neil Fox (@gneilfox) reported from Amesbury, England@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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Harvey Mills (@HarvRM) reported from Salisbury, England@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Zach Ward (@zach_ward1989) reported from Salisbury, England@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Brian Dalton (@CllrBrian) reported from Salisbury, England@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Vermillion Gecko (@VermillionGecko) reported from Salisbury, England@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia hi, question, why is my internet down AGAIN?
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Claire Dobson (@BookwormClaire) reported from Amesbury, EnglandWhat is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Liz Cannings (@zil75) reported from Salisbury, England@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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Claire Dobson (@BookwormClaire) reported from Amesbury, England@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jason morgan (@Jason29wctb) reported@virginmedia Internet constantly nat strict upnp not available, been years with more than 10 visits a year ,can I cancel penalty free
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BH (@Welshyyyyy) reported@keithapearson @virginmedia Couldn't agree more, awful company to deal with
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kevan ramsdale (@KevanRamsdale) reported@Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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Andres Copeland (@andrescopeland) reported@virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.
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Paul Groadey (@PGroadey19230) reported@vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?
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Dec Staley (@DecStaley24679) reportedI've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?
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Road Painter (@RoadPainter) reportedIt looks like I'm soon to be an ex-customer of @virginmedia My monthly bill has gone up by more than 10% this month, unjustifiable profiteering!
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Paul Matthews (@Pmatthews123) reported@virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN
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Adele Darbyshire (@DarbyshireAdele) reported@DjmarkieT @virginmedia We too walked away - unbelievable poor customer service