Virgin Media Outage Report in Salisbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
||
| Bulford |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
TV | |
| Salisbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Dave
(@memurtagh) reported
from
Salisbury, England
@virginmedia Hi, marianne on your line is trying to help me out. But only after I tweeted you after 40 mins. Will let you know how it goes.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@AlBayliss @virginmedia And you call their automated line and it tells you, it looks like there are no issues affecting your area at the moment, when clearly there is 😂
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AJ 🇬🇧 🇩🇪 🇸🇪
(@GreyWolfDesignz) reported
@virginmedia Pop quiz time, how many VM staff in the social media team are aware of the Essential Broadband package? It seems that the majority of your colleagues at your customer contact centre have no idea it exists and state wrongly that the lowest package is M50 🙄😡
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Itchy Beard
(@Bobby32758396) reported
@virginmedia I have phoned recorded message saying we are having trouble in your area engineers are looking into it, as I've said I've had bad internet now for about 2 weeks.
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Justin Adam Mcleod
(@JustinTheHobo) reported
@virginmedia your website is currently just spewing "bad request"
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia Not that I can see. It just says manage your Netflix account . A quick internet search shows there are a lot of people having the same issue. I just want the service I pay for
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James Grundy
(@GrundyTwo) reported
@virginmedia No I haven’t yet I was in a bit of shock by the email. The quality of service we’ve been receiving will certainly be a talking point when being offered a decent discount!
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AJ 🇬🇧 🇩🇪 🇸🇪
(@GreyWolfDesignz) reported
@virginmedia Applied twice last week but your company had the wrong details - not my fault. Faced with being told numerous conflicting statements, what should be a simple issue to resolve has been the most aggrieved situation I've had to deal with as a VM customer.
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RoboBaracus
(@robo_is_back) reported
@Carolestfc1 @virginmedia I am having the exact same problem and it’s still not been resolved
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia 10 days on, numerous requests & STILL NO EMAIL FOR MY NETFLIX LOGIN. I'm paying for a service you are not providing. How hard can it be to provide what you promise when people agree contracts
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AJ 🇬🇧 🇩🇪 🇸🇪
(@GreyWolfDesignz) reported
@virginmedia Well you might be aware of it but there's plenty of your colleagues at your Customer Service HQ who have no idea it exists and that isn't good.
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Tiff Chapell
(@Expatitionist) reported
On the phone to @virginmedia customer services and I've been transferred to someone who is clearly on a phone call to a loved one and cannot hear me. What an absolute piss take.