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Virgin Media outages and service status in Salisbury, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Salisbury, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

Community Discussion

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Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • zach_ward1989
    Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • jenniferlisaa
    jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • Kazza6900
    Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • CoachkeanoChris
    chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • zil75
    Liz Cannings (@zil75) reported from Salisbury, England

    @virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..

  • jenniferlisaa
    jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently

  • WooksAmesbury
    David Wookey (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • SophieGooner
    Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bksaxton26
    Brian Saxton (@bksaxton26) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • UnkUser99
    The other M&M (@UnkUser99) reported

    @paullewismoney You've clearly never tried to cancel Sky or Virgin Media

  • ian_perry
    Ian Perry (@ian_perry) reported

    @virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?

  • user702937
    football sufferer (@user702937) reported

    @virginmedia the WiFi is down across burley. Please fix

  • Dylanhunt27
    D.M.H (@Dylanhunt27) reported

    Might have the worse virgin media internet on the planet, goes off every ******* second. Awful.

  • BeakyTweeter
    Habbott :-) 🇺🇦 (@BeakyTweeter) reported

    @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

  • AaronLinstead
    WatchAaron (@AaronLinstead) reported

    @virginmedia hello, seem to be having some drops in our broadband over the last 48 hours. I’ve followed all steps to reset, unplug etc but still not working as intended. Any help please? Thank you.

  • commercialdon
    🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported

    @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

  • Cakes6G
    Cakes6G | Art on Objkt (@Cakes6G) reported

    @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?