Virgin Media

Virgin Media Outage Report in Salisbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salisbury, Wiltshire, England 12/13/2024 10:10

December 13: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salisbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomDurrington TV
United KingdomSalisbury TV
United KingdomSalisbury Total Blackout
United KingdomSalisbury Wi-fi
United KingdomSalisbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • HarvRM Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • zil75 Liz Cannings (@zil75) reported from Salisbury, England

    @virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack

  • zil75 Liz Cannings (@zil75) reported from Salisbury, England

    @virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • HarvRM Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

  • SophieGooner Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • bringthebow akjensen | BLM (@bringthebow) reported from Salisbury, England

    Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

  • BookwormClaire Claire Dobson (@BookwormClaire) reported from Amesbury, England

    What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.

  • zach_ward1989 Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • HarvRM Harvey Mills (@HarvRM) reported from Salisbury, England

    Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarchakaiJinai Husna-E-Noor 🕊 (@MarchakaiJinai) reported

    @virginmedia My lecturer said if I don’t fix my wifi then she won’t take my tests 🥲

  • GusboOnTwitch 🄶🅄🅂🄱🄾 (@GusboOnTwitch) reported

    @dylanc533_ My whole interweb went down. Think it might be a Virgin Media thing?

  • mrahhbisto who me? (@mrahhbisto) reported

    @PelcPete @Jowster89 @virginmedia It works if you use a vpn. But yeah this sucks

  • EviePop2020 Evie Pop #NHSLove (@EviePop2020) reported

    @virginmedia how do I get a new remote control? I tried your website link in October - link broken. I tried calling - no-one available. Went back on site today as remote falling apart now. 4 months later the link is STILL broken!

  • DaveMax_ D /\ V E (@DaveMax_) reported

    @Pijinnn_ @virginmedia Absolute worst company

  • DaveJac77939072 Dave. (@DaveJac77939072) reported

    Virgin media: why is no-one there to help me cancel my contract due to another price rise. ?

  • ByronLinney_ Linney (@ByronLinney_) reported

    virgin media is pure ****

  • TD9Games Tiarnan (@TD9Games) reported

    Hi twitch x virgin media is down but I can still upload content so I posted 2 new tiktoks off my reaction to pulling 2 TOTY's on todays stream Go like and tell me I am hot x

  • PsychoBarbieUwU Psycho Barbie (@PsychoBarbieUwU) reported

    @PeachySaiyan @Virgin @virginmedia fix it or we riot at dawn

  • DaveJac77939072 Dave. (@DaveJac77939072) reported

    Virgin media. I'm still waiting to cancel my contract due to another price rise, on Whatsapp. Thursday, waited 8 hour. Friday, from 1pm til now4.54 Saturday morning. Still no-one dealing with me. Very bad service. The letter says no cancellation fees. BAD.