Virgin Media Outage Report in Salisbury, Wiltshire, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Salisbury, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

City	Problem Type	Report Time
Salisbury	TV	14 days ago
Salisbury	Internet	2 months ago
Salisbury	E-mail	3 months ago
Bulford	Internet	5 months ago
Salisbury	Internet	6 months ago
Salisbury	TV	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Harvey Mills (@HarvRM) reported 5 minutes ago from Salisbury, England

  @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 7 minutes ago from Amesbury, England

  @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

• 
  Karen Church (@Kazza6900) reported 8 minutes ago from Amesbury, England

  @virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?

• 
  Vermillion Gecko (@VermillionGecko) reported 9 minutes ago from Salisbury, England

  @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

• 
  jb (@jenniferlisaa) reported 17 minutes ago from Lark Hill, England

  @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 20 minutes ago from Amesbury, England

  @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 24 minutes ago from Amesbury, England

  @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

• 
  akjensen | BLM (@bringthebow) reported 24 minutes ago from Salisbury, England

  Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

• 
  Sophie 🦛 (@SophieGooner) reported 29 minutes ago from Salisbury, England

  @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 31 minutes ago from Amesbury, England

  @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

• 
  Vicky Charles (@SingleMAhoy) reported 33 minutes ago from Salisbury, England

  @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

• 
  chris Keano keane (@CoachkeanoChris) reported 34 minutes ago from Amesbury, England

  @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 39 minutes ago from Amesbury, England

  My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

• 
  Karen Church (@Kazza6900) reported 41 minutes ago from Amesbury, England

  @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

• 
  chris Keano keane (@CoachkeanoChris) reported 46 minutes ago from Amesbury, England

  Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

• 
  chris Keano keane (@CoachkeanoChris) reported 46 minutes ago from Amesbury, England

  @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

• 
  Zach Ward (@zach_ward1989) reported 49 minutes ago from Salisbury, England

  @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

• 
  jb (@jenniferlisaa) reported 50 minutes ago from Lark Hill, England

  @virginmedia hi, question, why is my internet down AGAIN?

• 
  chris Keano keane (@CoachkeanoChris) reported 50 minutes ago from Amesbury, England

  @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

• 
  David Wookey #Confinedtohouse (@WooksAmesbury) reported 59 minutes ago from Amesbury, England

  @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma King (@emmaking84) reported 4 minutes ago

  @virginmedia it would seem your customer services team don't understand "I wish to cancel my broadband". £40 is a shocking amount per month for someone with a low income.

• 
  Laurence Cliff (@laurencecliff) reported 7 minutes ago

  @virginmedia terrible service. When it’s a technical question I can WhatsApp you easily. When I want to cancel I have to call, go through 10 mins of questions and on hold before twice being hung up on when speaking to someone. Just let me cancel!

• 
  coolhunter (@cool_hunter) reported 10 minutes ago

  @virginmedia STILL no response after 2 days without access to my email account? Why won't you fix this ???

• 
  Darren (@Darren97367988) reported 10 minutes ago

  @virginmedia @O2 Any chance you can just make what you provide work properly without trying to flog us new stuff. My Internet which is meant to be 100mb, has been running at below 7 for the past few days. Time to move supplier with better service.

• 
  Valerie Christina White (@Valerie87725636) reported 10 minutes ago

  @O2 @virginmedia I 20YRZ of iphone,switched to Android 31July2021-Today Told my first google Pixel Android faultyNo customer of goodwill temp replacement or help offered Holloway Rd store Devastated Today,warranty,paid usage,disabled user, payment detailsAccount number: 1030354102

• 
  Shaun (@Shaun_RobertsxD) reported 14 minutes ago

  @virginmedia It was working but the speed fluctuated then done at VM seems to off accidentally shut the account down then I had to have a new account created and have been calling every day to try and get VM to send the signal to reactivate the connection.

• 
  Daniel S (@planet_dan) reported 15 minutes ago

  @virginmedia Seriously? One dropped connection after another and your technical team has absolutely no idea what is causing it? Give me a break? This service is utterly ridiculous. It’s pathetic. @BBCWatchdog

• 
  James 🇬🇧 (@JG1872_) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia my wifi has been down since 7 what’s this all about?

• 
  kai (@reason2485) reported 17 minutes ago

  @virginmedia come take ur broadband or take u small claim court poor service come solve issue or action be taken months u have been charging my parents and not resolving the poor service given

• 
  Nicky Clark (@NickyCl94173026) reported 19 minutes ago

  Thanks @virginmedia for your really helpful service tonight. Really looking forward to speaking to the return call from a manager within the next 72hours