Virgin Media Outage Report in Whitchurch, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitchurch, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Newbury, Andover and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Internet | |
| Andover |
Internet | |
| Basingstoke |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Basingstoke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Jim Millen
(@jim_millen) reported
from
Thatcham, England
Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS
(@timofnewbury) reported
from
Newbury, England
Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Stuart Kearney
(@skearney7) reported
from
Basingstoke, England
@virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Chloe
(@Chloe1seymour) reported
from
Basingstoke, England
Trust @virginmedia to go down🤬
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Nicola
(@SparkleEyedGirl) reported
from
Newbury, England
@virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Edgar
(@body_mindfitco) reported
@virginmedia It says 'it looks like you're still having a problem, book an engineer'. Tried to book an engineer and no appointments available!
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Soph
(@sopphiexxx) reported
@virginmedia @virginmedia wifi down again.....
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness What’s the best solution to Virgin disrupting our broadband service for an entire trading day? Mumble about Terms and Conditions on the phone and provide us with an option to enter a dongle contract at Fresco’s cost. Pray tell. What is wrong with repairing at night?
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Julie mccarthy
(@Juliemc21845709) reported
@virginmedia appalling WiFi, appalling customer service, account log in complicated. 3 hours on phone and on website, no further forward. Exhausted.......
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Matt Hawkins
(@matthawkins82) reported
@virginmedia Your service in the NN4 area is absolutely shocking. With the volume of people currently working from home you should be doing more to ensure customers get decent speeds through your supposedly unrivalled network. 😡
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sarah
(@sarah35123823) reported
@virginmedia There have been service issues for 3 days... broadband is off and on. 52 mins on hold yesterday, 39 mins on hold on Monday..at the end of my tether
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Fresco
(@FrescoGelatoUK) reported
@vmbusiness We have received notice of scheduled planned work on 11/12/2020 between 9AM and 5PM - service outage of 6-8 hours. Without broadband we cannot ring up sales on our cloud based POS, cannot take card payments, cannot even open our till. Everything rests on Broadband.
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Snowfox
(@Shirbanator) reported
@virginmedia Have a Superhub 2 that keeps randomly restarting about once per day. It's restarted daily and I've done the online "repair" solution. Still happening.
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Katie
(@irish_oakley) reported
from
Fingal County, Leinster
Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Alfie The Retriever
(@Alfie20122015) reported
@virginmedia your service is appalling!!! I’ve had an issue since April and despite repeated calls you still haven’t resolved it in over 8 months. Just been on to your call centre for 45 mins and told I will get a call straight back... still waiting