Virgin Media

Virgin Media Outage Report in Whitchurch, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitchurch, Hampshire, England 03/29/2024 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Whitchurch, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Basingstoke, Newbury and Winchester.

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City Problem Type Report Time
United KingdomAndover TV
United KingdomBasingstoke Internet
United KingdomAndover TV
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

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Virgin Media Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • skearney7 Stuart Kearney (@skearney7) reported from Basingstoke, England

    @virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated

  • lissaburns Melissa Burns (@lissaburns) reported from Basingstoke, England

    @tonight__we_fly @virginmedia Exactly this 👆🏻... at least long serving customers are apparently all treated equally... with poor service 😭

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    . Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • lissaburns Melissa Burns (@lissaburns) reported from Basingstoke, England

    @virginmedia can you help? We’ve been struggling with internet for last 3 weeks. Now dropping on daily basis and devices not connecting. Spent 1.5hrs talking on Thurs... was promised a call back yesterday but received nothing and still major issues. Can someone pls call?

  • timofnewbury Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported from Newbury, England

    Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia

  • gooner64 arsenal (@gooner64) reported from Basingstoke, England

    @virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • MatildaDr Joanne Wells (@MatildaDr) reported from Basingstoke, England

    @virginmedia you used to be great, but now not so great. I lose my internet connection far more frequently now. There’s an error when I try and change my package online. I’ve phoned customer service now I have to call tomorrow as your systems are down for changing packages

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris70862708 Chris (@Chris70862708) reported

    @virginmedia Not pin hole reset. He told me I should get better wifi and no more issues.

  • bradfel Bradley Feller (@bradfel) reported

    @virginmedia It says we have no problems with service, but the text says that we will get a confirmation when work is down, but we heave heard nothing? Can you just check to see what essential works are going on please?

  • JrxhdgamerYt JRxHDGAMER YT (@JrxhdgamerYt) reported

    Virgin media Guess what ye Internet just switched off on me fix your Internet seriously we pay money for this to go off we can't use are Internet when we want

  • btanosh andy thomson (@btanosh) reported

    @virginmedia Tried there for 3 hours today, got nowhere, think we will just cancel

  • realtalkvlogger CRTV (@realtalkvlogger) reported

    @virginmedia I am aware of the options to press as I’ve called too many times now. And as I stated before I’m stuck in a log in loop. I’m making a detailed video on my experience with VM for YouTube. I am tech savvy, I build PCs for fun. Stop treating me like an idiot.

  • Mashman9 Martin Ashberry (@Mashman9) reported

    So I’ve burned 3 working days while my @virginmedia service has been up and down like a ****** drawers. Absolute shambles. #newISP #BT #morerebootsthanspiderman

  • Mashman9 Martin Ashberry (@Mashman9) reported

    @virginmedia No, it’s your incoming service. 100%. Everyone in the area is complaining about it. The service is failing to get to the hub. Been in IT for 30 years, don’t add insult to injury.

  • StephenCavinder Steve Cavinder (@StephenCavinder) reported

    @virginmedia appalling service. I want to speak to someone so please don’t assume I’m happy to use your online service. Don’t expect to wait for 30 minutes to be connected.

  • MutahirChaudhry M Chaudhry (@MutahirChaudhry) reported

    I would recommend everyone to avoid going for @virginmedia .. they would lie to sell u contract n will not deliver. Top it up, customer service will make u wait for hours and drop

  • Mashman9 Martin Ashberry (@Mashman9) reported

    @theQwertyfan @virginmedia Hub 3 and already in modem mode. It’s the incoming lack of anything that’s the issue. No broadband or TV/on demand. #abysmal