Virgin Media

Virgin Media Outage Report in Whitchurch, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitchurch, Hampshire, England 09/07/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitchurch, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Basingstoke, Ropley, Newbury, Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomRopley Internet
United KingdomNewbury Total Blackout
United KingdomBasingstoke Wi-fi
United KingdomAndover TV
United KingdomAndover Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • chocybuttons60 Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • JGrenvillewood Joshua Grenville-Wood (@JGrenvillewood) reported from Basingstoke, England

    @virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • Chloe1seymour Chloe (@Chloe1seymour) reported from Basingstoke, England

    Trust @virginmedia to go down🤬

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

  • jim_millen Jim Millen (@jim_millen) reported from Thatcham, England

    Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...

  • gooner64 arsenal (@gooner64) reported from Basingstoke, England

    @virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

  • SparkleEyedGirl Nicola (@SparkleEyedGirl) reported from Newbury, England

    @virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    . Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia

  • drewy__ Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceoak19 AK (@ceoak19) reported

    @virginmedia fix your ******* wifi

  • paulscott1992 Paul Scott (@paulscott1992) reported

    @virginmedia it has been impossible for the last few hours to get WiFi working. Is there an issue in the Hornsey/ N8 area?

  • ChazFoster6 Chaz Foster (@ChazFoster6) reported

    @virginmedia pls sort your security. The future tenant of our flat wrote to you stating we have moved out -leaving us with no internet. How can you allow a third party who is not on the account make this request? So if Sharon down the road annoys me, I can turn off her internet?!

  • SetHarthLives Emotionally distant (@SetHarthLives) reported

    @virginmedia your internet is down

  • smoothieschels smoothie (@smoothieschels) reported

    why is there always constant problems with the internet? Constantly goes off and even with the highest speed I can get it still unplayable when someone is downloading something @virginmedia

  • bussycontrol bussycontrol (@bussycontrol) reported

    @virginmedia no service in N15 - shocking standards AGAIN

  • denyingtherhym1 denyingtherhymes (@denyingtherhym1) reported

    @donnywongphd @kenyon09 @virginmedia My Virgin is down in N4 too 🙃

  • alexritman Alex Ritman (@alexritman) reported

    Virgin media broadband is down in N8. Again. @virginmedia

  • tonydixon59 tony dixon (@tonydixon59) reported

    @virginmedia can you tell me if there is an issue with the TV service in the TW2 area as mine keeps freezing for a moment and looks pixelated. I have checked all the cables and spoke to customer services but still happening. Please help.

  • lynnpin182 Lynn (@lynnpin182) reported

    @virginmedia Hi, they weren’t able to help without me going in store. You have no stores local to me. Where can I buy a virgin media SIM card?