Virgin Media Outage Report in Salisbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Salisbury come from postal codes SP1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Durrington |
TV | |
| Salisbury |
TV | |
| Salisbury |
Total Blackout | |
| Salisbury |
Wi-fi | |
| Salisbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@AlBayliss @virginmedia And you call their automated line and it tells you, it looks like there are no issues affecting your area at the moment, when clearly there is 😂
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jordan meadows
(@EmoViking_) reported
I pay a stupid amount for my internet just for it to blackout, do better @virginmedia else I'm going to start looking for different options.
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Martin Hales
(@martinhales99) reported
@LittleK8TG @virginmedia Much better than the service checker.
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Nigel Rees
(@nwrees) reported
@virginmedia broadband business 350mb down since 1230 ish Saturday night. When I check with 4G it says no problems. WTF how can you not know when a router fails a whole city, come on virgin this is rubbish communication
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AnneSo
(@AnneSobreizh) reported
@stevebananer @virginmedia this is general problem, don't loose your time
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Peter Miller
(@PeteinExeter) reported
@virginmedia the worse service providers ever!!
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Wesley Hammer ⚒️
(@CouchPotatoUK) reported
from
Romford, England
@virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.
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WaterInMyOtter
(@WaterInMyOtter) reported
Only thing worse than @virginmedia’s broadband is their customer service. Zero communication, service checker says everything is fine. A simple “We’re aware of a problem and are working on it” would go a long way.
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Paul Jones
(@PHJ_MGF) reported
@virginmedia @MikeLiddle2 You provide a service really? Which 5 minutes of the day are you actually contactable then? Every time I have an issue there is never anyone about to deal with it, you say you're closed or never respond to messages or tweets to @virginmedia so what magical way do we use?
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Admiral is Back
(@AndKeyham) reported
@virginmedia we have a total loss of Internet and TV and landlines at Pl22ae. It says no service problems but flashing green light. Have son with special needs no central heating as controlled by Hive. Need help
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Lee
(@Lee79324666) reported
@virginmedia Entire service seems to down, online service sites show huge issues yet online @ virgin media you are showing nothing??