Virgin Media Outage Report in Salisbury, Wiltshire, England
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The latest reports from users having issues in Salisbury come from postal codes SP1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Internet | |
| Durrington |
TV | |
| Salisbury |
TV | |
| Salisbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Wood
(@mikewooduk) reported
@virginmedia I have a customer in Stanwell TW19 who is vulnerable and has had no internet since before Christmas, multiple visits and he still has no internet. Someone want to DM me so I can pass details over. This is going to be a PR Issue if not resolved tomorrow.
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Steph Fegan
(@stephfriend_) reported
@virginmedia I cancelled my contract yesterday but have not had email confirmation as promised. Don't trust this has been done correctly and don't fancy another 90 minutes on hold. Can you help me here?
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Tracie Percival
(@Sprockalina) reported
@virginmedia spoke to a very rude customer service man today. I asked to speak to someone else, he put me on hold for 46 minutes. In the end I gave up. Also used your online chat option, nobody got back to me. #terriblecustomerservice
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Neil Mitchell
(@neilamitch) reported
@virginmedia 4 times in 1 month my internet has went down, various issues but the most common one is "cant find ip address" no matter how many times i reset it, thank god my contract is up in april. Absolute **** show
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Lee Daynes
(@DaynesLee) reported
@virginmedia the last 3 weeks my internets been ****. Since i cancelled. So am still paying but no service. So does that mean you will be extending the contract 3 weeks as your service is dog ****. Ring r dicky branston and ask him if its ok
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Itzmanimal
(@Itzmanimal) reported
@virginmedia #stayconnected You wish WS9 area random disconnections for 2 days 3Mbps DL 0.02Mbps UP, Random router restarts more times than you upsell your sh*t others on the same street also have the problems before you say "restart router" it does that it self every 5 mins
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Josh Stuart
(@Joshcstuart) reported
@virginmedia struggling with the TV Go app atm. Initially it wouldn’t go past loading screen. Deleted app and re-downloaded. Now it loads up but when I try to sign in it just says ‘sorry-this isn’t available, try again in a few minutes’. Have had the issue for over a week now.
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Al Smith
(@htimsAJ) reported
@virginmedia piss poor service as per usual. No internet....... Again. Shambles.
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Itzmanimal
(@Itzmanimal) reported
@SydMarNi @virginmedia Yeah it's been like it for ages last place i lived in last home had high utilization for 2 years before fix. I have since moved home it's been ok for 3 months now basically unlimited mobile data is better. people on street all have the same problem im from WS9 153 house on street
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Lisa Millen
(@Lisathemoo) reported
Some sort of reply would be nice @virginmedia. I mean it’s not as if you answer the phone, or have an online chat option. I’m within my 14 day cooling off period, I can cancel!