Virgin Media outages and service status in Salisbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Salisbury, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
Community Discussion
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Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
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Sophie 🦛 (@SophieGooner) reported from Salisbury, England@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Harvey Mills (@HarvRM) reported from Salisbury, England@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia hi, question, why is my internet down AGAIN?
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Brian Dalton (@CllrBrian) reported from Salisbury, England@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Claire Dobson (@BookwormClaire) reported from Amesbury, EnglandWhat is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Dan Targett (@T4RGY66) reported from Wilton, EnglandCan I cancel the sport channels please @virginmedia
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Vermillion Gecko (@VermillionGecko) reported from Salisbury, England@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Karen Church (@Kazza6900) reported from Amesbury, England@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Karen Church (@Kazza6900) reported from Amesbury, England@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, EnglandVirginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Liz Cannings (@zil75) reported from Salisbury, England@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Harvey Mills (@HarvRM) reported from Salisbury, EnglandTrying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PracticallyPurple (@PractiPurple) reported@virginmedia But for over an hour your website reported that there were no issues! And then I was told I don't actually have an account at all. Why do I have to go on the Mirror website to find this all out . Bad customer service
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Greg Eden (@EdenGreg) reported@virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it
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Lisa Midds (@Lisa19576) reported@virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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Harry Monk (@HarryMonk69535) reported@virginmedia Move your customer services back to England ******* peasants
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Caz (@Ca33ieKins) reported@virginmedia Pixelated channels! Can't watch anything at the moment. Still expected to pay bill though. Can't speak to anyone as per! Rubbish service.
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Alan Carmichael (@AlanC_44) reportedAnyone having problems with VIRGIN Media services in Motherwell area
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Darren Whitehall (@darrenwhitehall) reported@virginmedia can someone tell why is my tv service not working . None of telephone number for the company seem are not working either and network status does not either this is absolutely terrible customer service
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Norbertsteelez (@norbertsteelez) reported@virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?