Virgin Media Outage Report in Salisbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Salisbury come from postal codes SP2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salisbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Salisbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
||
| Salisbury |
||
| Salisbury |
Internet | |
| Salisbury |
||
| Durrington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salisbury, England
Latest outage, problems and issue reports in Salisbury and nearby locations:
-
Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
-
Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
-
Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
-
jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
-
Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
-
Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
-
Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
-
jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
-
Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
-
Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Slothead25
(@nigel_stretch) reported
@virginmedia Had to pretend to be a new customer. WOW straight to a human. Now sorted. Would be great if you told customers there is a fault when login on.
-
Jonathan Stephens
(@Jonathan747) reported
I hope I have not been hoodwinked by @virginmedia, here. @SkyUK were honest and said they couldn't help with a connection. @virginmedia seem to have their wires crossed. I would appreciate some clarity, please.
-
Karen Shore
(@KarenShore) reported
@virginmedia our emails have been down for over 24 hours now and with no communication at all to your customers it is terrible. Some of us need emails ASAP for urgent matters!
-
Ben Greenfield
(@greenbe93) reported
@virginmedia Do not tell me what should usually happen it did not. I need help fixing this issue otherwise I’m cancelling the contract
-
bevlambie
(@bevlambie) reported
@virginmedia We haven't been able to access our email via the Virgin Media log in for two days now. They 'are working on it'. Web page is awful too. Not good enough especially as the price has just increased.☹
-
GiveMeFreeStuff
(@Sp00kyFreeStuff) reported
@virginmedia Hi, yes that's the page I tried and I just get a 'something's gone wrong' error when trying to use the web form. My complaint is relating to a £240 cancellation fee. When I called to cancel, I was not informed I was still in contract or that there would be a fee.
-
CHRIMAC
(@gardenguy123) reported
@virginmedia I just log on to the VM website for emails, either on phone or on PC, no client mail service used. All parts of account available apart from emails - now getting urgent, any ideas?
-
Fiona McGhie
(@McghieFiona) reported
@virginmedia hi can u tell me if there is a broadband issue in the cr0 area as my v6 box keeps showing 2 red lights and my Internet turns off and restarts. Tia
-
Jonathan Coffey
(@coffey5835) reported
@virginmedia I’m trying to do it on my iPhone. It says site down for maintenance now?
-
Huawei
(@Huawei21327032) reported
@virginmedia Mostly WiFi as the wife streams on a tablet Just changed over to you not very happy with speeds Run 3 or more items gets worse Bad crack this is better get it sorted Supposed to be the best Not from where we are