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Virgin Media

Virgin Media outages and service status in Salisbury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Salisbury, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • gneilfox
    Neil Fox (@gneilfox) reported from Amesbury, England

    @virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.

  • Kazza6900
    Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia We contacted yourselves re. The outage today

  • memurtagh
    Dave (@memurtagh) reported from Salisbury, England

    @virginmedia Hi, marianne on your line is trying to help me out. But only after I tweeted you after 40 mins. Will let you know how it goes.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • BookwormClaire
    Claire Dobson (@BookwormClaire) reported from Amesbury, England

    @virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • zil75
    Liz Cannings (@zil75) reported from Salisbury, England

    @virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..

  • bringthebow
    akjensen | BLM (@bringthebow) reported from Salisbury, England

    Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • jenniferlisaa
    jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • WiltsTG
    Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England

    @virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.

  • BookwormClaire
    Claire Dobson (@BookwormClaire) reported from Amesbury, England

    What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • T4RGY66
    Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • WooksAmesbury
    David Wookey (@WooksAmesbury) reported from Amesbury, England

    @WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jason29wctb
    jason morgan (@Jason29wctb) reported

    @virginmedia Internet constantly nat strict upnp not available, been years with more than 10 visits a year ,can I cancel penalty free

  • Welshyyyyy
    BH (@Welshyyyyy) reported

    @keithapearson @virginmedia Couldn't agree more, awful company to deal with

  • KevanRamsdale
    kevan ramsdale (@KevanRamsdale) reported

    @Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!

  • johnjoeoregan
    JJ (@johnjoeoregan) reported from Manchester, England

    @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

  • andrescopeland
    Andres Copeland (@andrescopeland) reported

    @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

  • PGroadey19230
    Paul Groadey (@PGroadey19230) reported

    @vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?

  • DecStaley24679
    Dec Staley (@DecStaley24679) reported

    I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?

  • RoadPainter
    Road Painter (@RoadPainter) reported

    It looks like I'm soon to be an ex-customer of @virginmedia My monthly bill has gone up by more than 10% this month, unjustifiable profiteering!

  • Pmatthews123
    Paul Matthews (@Pmatthews123) reported

    @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN

  • DarbyshireAdele
    Adele Darbyshire (@DarbyshireAdele) reported

    @DjmarkieT @virginmedia We too walked away - unbelievable poor customer service