Virgin Media

Virgin Media Outage Report in Salisbury, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Salisbury, Wiltshire, England 04/25/2025 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Salisbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomDurrington E-mail
United KingdomSalisbury E-mail
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

  • zach_ward1989 Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • SophieGooner Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatNobodyRyan All I do is cRyan (@ThatNobodyRyan) reported

    @virginmedia yeah, it just went down again for nearly an hour lmao after being online for 22 minutes

  • RowleySimon Simon Rowley (@RowleySimon) reported

    @virginmedia For Friday. Me and my wife both work from home and she’s recovering from a broken leg. We literally have to take unpaid leave as a result of Virgin Media failings

  • coolnavnit Navnit Punj (@coolnavnit) reported

    @virginmedia Yes, I have indeed. It shows no problem with connection but I am clearly having problems as have had to restart the router at least 5 times in last 2-3 days.

  • acfwilson acfwilson (@acfwilson) reported

    @virginmedia Internet down ( Again!). Shall I just send the same tweet every day? It's a good job your broadband is so expensive, imagine how bad it'd be if it was cheap? Refund?

  • JackieG1967 Jackie Groom (@JackieG1967) reported

    @GeorgeMonbiot @VodafoneUK @virginmedia were awful when my dad died. After cancelling his mobile time and again, last chap asked would changing to pay as you go be better in case he changes his mind!!

  • stator_ dan (@stator_) reported

    @virginmedia on samknows and ookla its showing me less than 50 download. on the detectors on your site its reporting no issues in my area

  • ledclass2 Colm Hughes 💙 EX Labour still Socialist (@ledclass2) reported

    @GeorgeMonbiot @VodafoneUK I’ve had same with @virginmedia canceled out of contract service in March and still getting April and June bills, whenever you speak to anyone to cancel or explain that you don’t owe anything, they realise it’s a dead call with no new contract or payment they hang up

  • imogenhill21 imogen 💫 (@imogenhill21) reported

    @virginmedia unfortunately I'm abroad for the foreseeable & unable to call internationally. I sent a letter of complaint on 15 June after multiple phonecalls with the team didn't solve anything. I'm yet to hear back from the complaints team in response to my letter so am trying to follow up.

  • stator_ dan (@stator_) reported

    @virginmedia It's the wired and wireless im having trouble with. im connected via the top port on the router into my PC. less than 50 down on both mediums of connectivity light on router is solid white line

  • deafdirector Louis Neethling (@deafdirector) reported

    @virginmedia Who else in Uxbridge and Hayes area etc are on day 12 of no service? Who else has spent lots on bolt on data every few days? Why can @virginmedia engineers not fix this? 8pm tonight is the new promise… not holding my breath