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Virgin Media

Virgin Media outages and service status in Salisbury, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Salisbury, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Salisbury, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

Community Discussion

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Virgin Media Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

  • T4RGY66
    Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • Kazza6900
    Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia We contacted yourselves re. The outage today

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • CoachkeanoChris
    chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • CllrBrian
    Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

  • CoachkeanoChris
    chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • SophieGooner
    Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.

  • SingleMAhoy
    Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • zach_ward1989
    Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • bringthebow
    akjensen | BLM (@bringthebow) reported from Salisbury, England

    Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

  • WooksAmesbury
    David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • T4RGY66
    Dan Targett (@T4RGY66) reported from Wilton, England

    Can I cancel the sport channels please @virginmedia

  • HarvRM
    Harvey Mills (@HarvRM) reported from Salisbury, England

    Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.

  • WooksAmesbury
    David Wookey (@WooksAmesbury) reported from Amesbury, England

    @WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ablick1986
    Ashley Blick (@ablick1986) reported

    @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

  • MasterRoshi1667
    Master Roshi (@MasterRoshi1667) reported

    @MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.

  • alexalexfyi
    Alexander McCloy (@alexalexfyi) reported

    @Ofcom @virginmedia tactics still awful when trying to leave - harassing with calls that are irrelevant and could be emailed. Agents saying ‘no’ to requests to raise complaints and spoken to in appalling manor.

  • frankiesmith74
    Frankie Smith (@frankiesmith74) reported

    @virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down

  • DianeRusse58708
    Diane Russell (@DianeRusse58708) reported

    After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

  • Caoimhe_OCDH
    Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported

    @virginmedia WiFi down in D2 since yesterday evening

  • villa4ever29
    angela worley (@villa4ever29) reported

    @DianeRusse58708 @virginmedia I had the same issue. Did you have error code:CS2004? Mine is now fixed, but only within the last hour.

  • Dmhches
    Dmh (@Dmhches) reported

    @virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure