Virgin Media Outage Report in Didcot, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didcot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Didcot, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Reading, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Didcot, England
Latest outage, problems and issue reports in Didcot and nearby locations:
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@WGL1878) reported
@virginmedia Can you help me find my account? Thank you
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Aaron
(@AaronARW) reported
@virginmedia It’s really not an area outage. This has been going on for months since we had a new router and you are doing nothing about it. Guess we’ll have to change supplier. I’m not calling you because you guys do nothing about it.
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thlama
(@thlama3) reported
@WGL1878 @virginmedia Have you tried reaching out to @HaviTech1 for assistance and support, he helped me with the issue I had, they can help you
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Eliot Carroll
(@Southflint) reported
Seriously @virginmedia Your service is appalling. I’ve had to battle to try & get anything done. I then get a random call saying if I don’t commit now to a new contract my fees will be going up. Do you actually want to retain any customers?
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Curz
(@GCurzon) reported
Disgusting service. Wasted 90 mins trying to get through today to cancel account. If I was a new customer you would pick up on seconds. Absolute joke of a company @virginmedia
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia i can give u the ref number if u like but what i want is to be able to make a complaint and have the call recording of the discrimative way it was delt with by the "manager" David as that now would super seed the first complaint how can i get this, if he told me account is locked
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matt
(@mattbloke33) reported
@virginmedia The call today told me it expired at the end of last month. The caller was trying to pressure sell me into a new contract and equipment and different packages of which I had no interest in. They had no interest in helping to resolve this (or keep me as a customer)
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Dave Hodgson
(@EdgeOfAbyssSotf) reported
@virginmedia sure was regarding a small complaint about charges phone ur number as provided in letter, there should be notes on account regarding password as i have disabiltys, the guy who was a "manager failed securty then refusing to take my compaint or give dsar for call part 1
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Aly
(@Aly_00000) reported
Trying to get through to customer service at @virginmedia seems to be impossible! Anyone else tried talking to at least 3 customer advisors who hang up once you ask for help with your account?#dissapointingservice #virginmedia
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Youngbucksslut
(@Melissnahhhhh) reported
@virginmedia Yeah I know but I've been sat here for 24 hours without service already so this "estimated" doesn't wash with me considering its been estimated to be fixed a different time for the past day You say 1 time then it changes so its not unforeseen in my eyes