Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Aug 12, 8:29 PM GMT+1.
- Internet (56%)
- TV (22%)
- E-mail (11%)
- Wi-fi (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Buckingham
|
TV | 1 day ago |
|
Oxford
|
Internet | 3 days ago |
|
Buckingham
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Gillian Haley (@gill_haley33) reported from Witney, England@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia problems in OX2? No internet here
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Rob H&ynes (@RobOnABike) reported from Oxfordshire, England@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ThatGoku (@ThatFoxGoku) reportedVirgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia
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Marce The Moose (@Marcethemoose) reported@virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?
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stevefairclough (@stevefairclough) reported@virginmedia What a shitshow. Possibly the worst experience I’ve had in my life trying to deal with your crappy AI bots… I’d appreciate a phone number….
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Andrew Ferguson OBE (@MrSaffron) reported@WeAreOpenreach @NeilJac74898351 @virginmedia In this case it looks like Virgin media has its fttp networks also available via nexfibre but a couple of addresses they don’t serve do exist. If at one of those then retailers on Openreach network are the way.
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Alan Roberts (@AlanRob68902430) reported@DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore
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Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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Vicky 💙 (@deadstar37) reported@virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.
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Sonic (@MrSonicAdvance) reported@virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍
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Triggerology (@TriggerologyUK) reported@virginmedia my Internet has been down for over 12 hours in the RG23 area. Can you at least tell us the issue?