Virgin Media Outage Report in Oxfordshire, England
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The latest reports from users having issues in Oxfordshire come from postal codes OX5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jigger
(@jiggerbyte) reported
@virginmedia Would you be able to reach out to me directly to discuss my options? I do not have the time to continue to invest hours and hours being placed on hold and being passed around your various departments without any resolution.
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Hussain Fatih
(@Hussainfatih) reported
@virginmedia And the adviser that I have been speaking to has just fobbed me off into a queue... Brilliant, absolutely brilliant...@Ofcom how are @virginmedia allowed to get away with the 3rd rate service....??
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Namco
(@Namco81760540) reported
@virginmedia Hi Virgin Media, So I'm moving home soon and I've checked and can't get Virgin services at my new address. Your website goes cold for a house move the minute you don't provide at the new address. Click to chat options nonexistent. On hold for an hour now. #poor
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anni
(@AnnelieseMaria5) reported
@virginmedia we have supposed 500mbps broadband and yet, my laptop can't connect to the WiFi long enough to maintain a phone call??? Please help
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Khalid Hussain
(@khalid2323) reported
@virginmedia hello, please contact me ASAP. I have been lied to by your sales team and want to cancel certain subscriptions.
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The Devil
(@Munchiemon) reported
from
Newport, Wales
@virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.
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Hussain Fatih
(@Hussainfatih) reported
@virginmedia A credit that should have been applied to my account for piss poor quality of service since October! Was promised a call back for monday - didnt get it, now I'm being transferred between CS and Retentions - not for us for CS, not for us for Retentions - round and round!
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Bobby Oven
(@BobbyOven) reported
@virginmedia In out of contract and I bet you will contact me after I cancel my DD.
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Daniel English
(@DanielmjEnglish) reported
@murph2o22 @virginmedia I didn’t Stephen not yet. Is it worth it? Normally give companies benefit of the doubt as I deal with customers myself but they are just a different level with customer service did you have joy with it?
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Jigger
(@jiggerbyte) reported
@virginmedia Your sevice has been unreliable since the end of August last year. What compensation are you offering? Also, I would like the option to terminate my contract and move to a more reliable ISP without any early termination fee. Can you help me with this?