Virgin Media outages and service status in Oxfordshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 15, 1:01 PM GMT+1.
- Internet (50%)
- E-mail (13%)
- Wi-fi (13%)
- TV (13%)
- Phone (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Buckingham
|
TV | 3 days ago |
|
Oxford
|
Internet | 4 days ago |
|
Oxford
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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mandy jones (@mandysatwit) reported from Witney, England@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali@Makely (@MakelyStudio) reportedthe thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.
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Josh McTighe (@JoshMcTighe94) reported@virginmedia Hi team, I had a complaint raised about lots of internet issues. I called up and accepted the good will gesture but after 6 weeks it has still not been credited.
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.
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Mark Burke (@MSBurkey) reported@virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!
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Dr Elaine Rust (@elainerust) reported@virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.
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grace!! (@ROMANTlCGETAWAY) reported@virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.
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Joe Makin (@joemakin86) reported@rokokoprufei @virginmedia And i have had 0 issues
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James 🎸🎹📻🎧📺🎬🎥🎞📚 (@Octagot) reported@susiepip We're all with Virginmedia and we know all the problems you've talked about Susie! They just happen to get it right so we forget to move somewhere else for a while!
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𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported@virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.
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mick1966 (@mickschofield1) reported@virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.