Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, Witney and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Syeda Butterworth
(@SyedaOxford) reported
from
Oxfordshire, England
@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@Harryafc) reported
@virginmedia why is the internet so bad, the router is so weak u literally have to sit next to it to work, dare walk out the room ffs #sortitout
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Kristian
(@KristianNetDev) reported
@virginmedia do you disable your chat service popup when it gets too busy for you? I spent ages trying to figure out where that had gone. finally got it up just to be told I can't use it. What a waste of time!
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Seraphine Drake [Frac]
(@SeraphineDrake) reported
I do not get £10 of use from my phone a month so I cannot waste £10 a month on a POS stealth contract pretending to be PAYG. O2 can join Virgin Media on ******** off & die pile along with OfCom for doing absolutely nothing about any of it.
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CRICKM
(@MorelandCricky) reported
@virginmedia been trying to get thru to cancel my Internet for the last 3 days on hold for nearly 1 hour for can't get thru why ?????.
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Morph
(@Morphington) reported
@virginmedia @TheGyenn That doesn't work either.
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Kristian
(@KristianNetDev) reported
@virginmedia There's a late payment charge I need removed...I've always been a DD customer and for some reason the DD is no longer in place and I've no idea why, so I can't pay the charge, and I can't pay the rest until its gone.
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Dave Anwyl
(@anwyldave) reported
1 hour 15 mins and finally get through to someone who cuts me off after going through security details. Is it too much to expect a call back on the number @virginmedia supply me with? Shocking service
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Mark
(@sharkingrat) reported
@virginmedia slammed the phone down when I asked for the info again!??!?!?!?! Absolutely the worst phonecall I've ever had. Please DM me to get my number so I can make a complaint, and confirm that my services are cancelled. Absolute joke of a company.. Disgusting behaviour.
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Morph
(@Morphington) reported
@virginmedia @RealGerryRanson You never answer the phone.
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Gemma Leigh
(@GemmaLe84601445) reported
@virginmedia We have been trying to call you now since Thursday to cancel!!! Our contract was up yesterday and a new more expensive one started today!!! After an hour it cuts off .. we then have to try again... Approx 10 hours waiting trying to get in touch with you in disgraceful!!!!