Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen
(@seniorasen) reported
@virginmedia Unfortunately not. I am still waiting. The operator said they were going away from their desk at 18.38. Still no response. A complaint has been raised. I've been on WhatsApp since 4.40pm . Not good enough.
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Peter Janes
(@Janesp1973) reported
VirginMedia Customer Support is non existent. Call 150 get a plethora of menus and then phone goes dead after I’m being put through. How am I supposed to report an issue if I can’t talk to anyone. Web help is even worse #virginmedia #poorcustomerservice #takemymoney
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Mac :: Scotland
(@MacScotland4) reported
@virginmedia I'd just leave it there if I were you. Increasing my subscription from £400 a year to £1200 a year doesn't help during #CostOfLivingCrisis
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Michelle Brideau ✌️🇺🇦 💔
(@cycling_woman) reported
@virginmedia just wondering why I waited over an hour after telling your online help 3 times why I was contacting you to be told I can't be helped because your systems are down. After an hour of waiting and being passed around! #britishcustomerservice
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(JP) Silver Timeline Verison of Myself!
(@ProtoFoe) reported
Genuine question, @virginmedia. The rate increase of 3.9% on bills, how is that calculated on your side? I've seen an increase of 11.7% on a bill versus last month. I also never did get the email that was promised to confirm the increase before hand. Kind of curious.
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Paul Want
(@Wanty72) reported
@virginmedia I appreciate your help but can you arrange a replacement box please, it's obviously faulty as it turns on by itself and is potentially a fire risk, thanks
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stuart.j.glen
(@fatlad99) reported
@virginmedia No, you’ve visited 4 or 5 times, dug up my pavement twice, now you just cancel and don’t turn up…
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Michelle Brideau ✌️🇺🇦 💔
(@cycling_woman) reported
@virginmedia No it was the online chat. They said your systems are down and they can't help me I needed to contact you back later.... that was after an hour of waiting.
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Lorraine
(@RaineMaker888) reported
@virginmedia I'm using 0.5gb of data and paying £25 A mth! Everytime I've called to sort, I get transferred to India where yr staff continually speak over me & are rude, & don't listen! Were it not for looking after an elderly parent I'd have moved yr last Xmas. Utterly appalling CS!!
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David Brown
(@thisisdavebrown) reported
Just had a call from @virginmedia asking if I was happy with the service, when I said yes but too expensive they hung up! Cheers. Look forward to changing providers when the time comes.