Virgin Media

Virgin Media Outage Report in Oxfordshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Oxfordshire come from postal codes OX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/13/2025 09:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxfordshire Internet
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NHFFC77 NHFFC (@NHFFC77) reported

    @virginmedia I have and was cut off your end, no call back. On our road what's app lots of people have same issue some have left already. Its unacceptable when you work from home and can't because WiFi down all the time and can't watch TV

  • DalSinghAtwal DAtwal (@DalSinghAtwal) reported

    @virginmedia Yes my brother called to renew and discuss the internet price, your logistics partner failed to deliver the new router for two days, he took two days off work and after requesting to speak to a manager re:process and terrible service received, no calls were received!

  • PCgonemad1066 me (@PCgonemad1066) reported

    @virginmedia so I'm joining Virgin broadband because I'm with @O2 and customer service is always brilliant with O2. It seems like virgin still has its own bad customer service. I'm within my 14 days, so does anyone actually like virgin broadband?

  • xxhrose Han (@xxhrose) reported

    @virginmedia It is just concerning as I was on the phone for an hour and a half to 3 different people (two of which put the phone down on me), trying to cancel, so I do not want to have to phone again today to confirm it has actually been cancelled.

  • rincewindrunnin Juergen is the best (@rincewindrunnin) reported

    @TheFlyingKipper @virginmedia Good luck I’m on day 3 of not internet or tv thanks to virgin and no engineer available until Monday. I think they save money by not having any customer service after you’ve signed up. Cooling off period get out while you can is my advice there is cheaper available

  • savvywallet1 Savvy Wallet (@savvywallet1) reported

    APRIL 2022 - 02: up 12% - Virgin media: up 10% - Council tax: up 3% - NI: up 1.25 percentage points - Energy bills: up 54% - Petrol: up 18% - House prices: up 13% - Food: up 10% (potentially) - Average pay rise: up 3% - Savings account rate: 0.8% per year God help us.

  • weldingelegant Weldingelegant (@weldingelegant) reported

    @TheFlyingKipper @virginmedia I've been with virgin for 10 years and just moved to Vodafone, virgin has terrible customer service try to ring then for 7 days joke

  • travelzingltd Travel Zing (@travelzingltd) reported

    @virginmedia Yea and the automated system says no issues in my area but plenty of my neighbours having same issues

  • karynmoo MrKaryan (@karynmoo) reported

    @virginmedia Most recently, on Wednesday we were told it was a cabinet issue rather than with our equipment. It got "fixed" and now the same issue is happening today but we can't get an engineer out until tomorrow which is not ideal when we are working from home!

  • KirkbyScouser *KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️ (@KirkbyScouser) reported

    @virginmedia Do you know how many times I’ve had to “test” the wifi signal Etc? This method has been done time and time again, yes it’s a quick fix but few days pass and hey presto back to smoke signals and carry pigeon wifi… I want reimbursing for the days lost due to wifi dropping out!