Virgin Media

Virgin Media Outage Report in Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 03/13/2026 06:05

March 13: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford and Abingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuckingham Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CraiginKent Craig (@CraiginKent) reported

    @virginmedia No. I’ve been on the phone for over 90 minutes and being told no one can come to Monday. That is not acceptable and is leaving me unable to work all weekend too without any internet connection. It’s completely unacceptable attitude and service from #VirginMedia

  • stf28476 stf28476 (@stf28476) reported

    @virginmedia hello. How do I talk to a human? Your help line just sent me a text and hung up.

  • freddoprincejnr kaz farid (@freddoprincejnr) reported

    @virginmedia still the issue isn't fixed dispite being told it will be fixed by 4pm, that's almost 1 n half full days now without TV, broadband, also O2 service issues.. Poor service!!!

  • chirag_t1 Chirag (@chirag_t1) reported

    @virginmedia YES I tried that. My neighbour in the flat above has Virgin and has the same problem. Yesterday evening there was NO INTERNET at all. What have you done in SE3 to cause these issues???

  • bc1375 brian c (@bc1375) reported

    @virginmedia can someone help, I am having intermittent issues with my internet constantly. I’ve booked engineers and they never turn up.

  • lewisjvaughan Lewis (@lewisjvaughan) reported

    Don’t use the @virginmedia moving house service. Stuck with 1/3 tv boxes working as they cancelled 2 on the move and won’t fix broadband issue until they rectify the TV! 3 weeks so far and a 2 week wait still

  • RoyalFlush_Grp Steve (@RoyalFlush_Grp) reported

    @virginmedia I’m unable to watch recordings on my 2nd box and all recordings are failing (CS2200). Please can someone help me?

  • MintopiaUK Jessica Smith 🏳️‍🌈 (@MintopiaUK) reported

    @Guigsy1 @zeninternet @virginmedia 100%. I would have no problem going back to Zen next time I move. Customer service has always been brilliant and for me that's what counts.

  • alexgrist Alex (@alexgrist) reported

    @virginmedia Yes, I’ve repeatedly called about this problem. I’ve had my Hub 3 relaxed 5 times as well as equipment in the house. I’m fed up of having to call CS and getting someone completely unhelpful

  • s_a_fraser Scott Fraser (@s_a_fraser) reported

    @virginmedia That you can’t resend the email to allow me to connect my Netflix account and to go to the ‘Streaming Services’ section in the app - which doesn’t have Netflix. I’ve now been found this loop about 5/6 times and am getting nowhere. How do I escalate a complaint please?