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Virgin Media outages and service status in Oxfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 7, 7:30 PM GMT+1.
  • 71% Internet (71%)
  • 18% TV (18%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 10: Problems at Virgin Media

Virgin Media is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, Begbroke, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 3 days ago
Oxford Internet 3 days ago
Oxford Internet 3 days ago
Oxford Internet 4 days ago
Oxford Internet 5 days ago
Oxford Internet 6 days ago

Nearby cities with recent reports

Oxford

7 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • chrisdaleoxford
    Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • IanAShepherd
    Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • Amelia30549431
    Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • DJRyanJamesUK
    DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England

    @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

  • Hoopsjackal
    Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • RhodriJ26331960
    Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzer6666
    Daz (@dazzer6666) reported

    @virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

  • rachaelinnc
    rachaelinnc (@rachaelinnc) reported

    @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

  • Huxleypiguk
    Bob Price - bobsrailrelics (@Huxleypiguk) reported

    Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

  • earth_luma
    EarthLuma! (@earth_luma) reported

    @PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)

  • Manc_Gurl
    MancLass (@Manc_Gurl) reported

    @virginmedia I’ve spent the best part of my afternoon trying to cancel my expensive out of contract broadband. Chat just exits without on app and PC and I’ve been on hold for 40 mins on phone no one answers. Do I just cancel the £93 a month DD because that is ridiculous

  • oxongardengirl
    Allie (@oxongardengirl) reported

    @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

  • Deb0rahKW
    Deborah (@Deb0rahKW) reported

    Tons of organisations where you want to speak to a human and can't find a phone number. Yet. Virgin media down. I just want to click a button to report and all I can find is a phone number.

  • punjabihammer
    Jay Ess Bee (@punjabihammer) reported

    @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.