Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Abingdon and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Witney |
Total Blackout | |
| Oxford |
||
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AngusMacLeod92
(@ALeod92) reported
@virginmedia I called your useless customer service and told them of my cancellation. I was told I need to be "transferred to the right department", when I chose the right options when calling you. This is a scam and I recorded the call. I have given you my notice. 1/2
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arron gallagher
(@arrongallagher1) reported
@virginmedia i have been trying to get through for 3 days now . Ino where in a pandemic and you probrably have less staff in but customer services is pathetic. How else can i get in touch over than phone?
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Stellapulvis
(@hoppinhoppiness) reported
@virginmedia Hi, finally got through to cancellation team, who offered a much better deal. I'm so pleased as this latest issue notwithstanding I like your service. It's a shame I couldn't get this deal online or web chat. It may have saved a lot of pain. Perhaps something to consider. ttfn. x
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tracy baines 🍀
(@tracybe33) reported
@virginmedia appalling service, my elderly father has no virgin landline for 2 days, tried to call for him and told I was being transferred but nothing, can’t find an email to complain, he is waiting for a call back re his covid jab, please can someone contact me here now!
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Linda
(@lindajtreacy) reported
@virginmedia please help. No wifi - not able to join live school or important Zoom meetings today and only a recorded message to call back later in helpline. Not good enough.... and to top it all you’re increasing the monthly cost! How can you justify this?!
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James Whittingham
(@JFWhittingham) reported
@virginmedia @virginmedia are a joke. “Ring this number to cancel” ... “sorry, we’re busy and can’t take your call. Goodbye”. I’m on day 33 of ringing them daily and month 5 of having internet that doesn’t work. Looking forward to their stock “Sorry. Have you spoken to us yet?” response
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Dan Pawley
(@DanPawley) reported
@virginmedia is it legal that you won't allow customers to cancel channels??
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Leigh The Flava
(@LeighTheFlava) reported
@virginmedia Not only is your phoneline not accepting incoming calls but your broadband service has been dire this week! How are we supposed to resolve when we can't contact you?
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Geoff Airey
(@geoffairey) reported
@virginmedia currently losing more than 25% of packets on YOUR network. No problem with my connection to Virgin, so your status finder says everything is fine, but pinging BBC, Virginmedia and Google showing nearly 30% packet loss. WHEN ARE YOU GOING TO SORT THIS OUT? @virginhelp
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william harvey
(@Willharvey75) reported
@virginmedia So you can’t DM the phone keeps cutting off after being on hold for hour, so how do I actually get hold of someone to cancel ?