Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Oxford	Wi-fi	23 hours ago
Oxford	Phone	8 days ago
Abingdon	Internet	8 days ago
Oxford	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Bill Butcher (@wcbutcher) reported 6 seconds ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

• 
  Roxanne Selby (@roxanneselby) reported 7 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  Melisa Soto (@Melyclassy) reported 13 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Bill Butcher (@wcbutcher) reported 14 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  Jane Thomas (@JaneThomas33) reported 14 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Amanda Davies (@AmandaD00131015) reported 21 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Roxanne Selby (@roxanneselby) reported 31 minutes ago from Oxfordshire, England

  @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

• 
  Kirk (@kirkknowles121) reported 31 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Rhodri Jones (@RhodriJ26331960) reported 35 minutes ago from Oxfordshire, England

  @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

• 
  Bill Butcher (@wcbutcher) reported 36 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  Rodney Smith (@SmithRodwsmith1) reported 38 minutes ago from Cumnor, England

  @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

• 
  Miles Gomme (@MilesGomme) reported 39 minutes ago from Cumnor, England

  @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

• 
  Bill Butcher (@wcbutcher) reported 44 minutes ago from Kidlington, England

  @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

• 
  Chris Chapman (@poolshark1972) reported 47 minutes ago from Witney, England

  @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

• 
  Stuart Crook (@StuPCrook) reported 48 minutes ago from Oxfordshire, England

  @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

• 
  Kirk (@kirkknowles121) reported 49 minutes ago from Witney, England

  @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

• 
  Jane Thomas (@JaneThomas33) reported 51 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  David Brimson (@Brimson1) reported 53 minutes ago from Yarnton, England

  @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

• 
  Headington News (@HeadingtonNews) reported 58 minutes ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  John P J D (@johndoran21) reported 58 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Humberside Police Exposed (@humberbeats) reported 9 minutes ago

  @daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.

• 
  Andy Rossiter (@andy_rossiter76) reported 9 minutes ago

  @virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈

• 
  Graham Hill (@grahamhill1) reported 11 minutes ago

  @MartinSLewis Virgin Media were terrible to deal with when I had a contract with them, terrible customer service up until I quit - only then did I get to talk to someone in charge. I still quit and signed up to @sky

• 
  Dr Elaine Rust (@elainerust) reported 12 minutes ago

  @virginmedia despite your £28 million fine for preventing the switching process, I find you are doing this to me. So much for resolving the issues and reviewing your processes. You’ve cancelled my request TWICE. This has to stop. @Ofcom

• 
  Benjamin Hall (@Madisonville972) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 26 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  entrustTMF (@entrustTMF) reported 26 minutes ago

  @aidan_codtello @virginmedia Good luck! When the service works at @virginmedia it's great-but when there's a problem you're pretty much on your own with a fanciful bunch of stories until you can finally get an engineer to pitch up. I always think that how they handle a problem is the measure of a company...

• 
  Dave (@UK_DC_One) reported 28 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

• 
  Denise Swif5 (@DeniseSwif5) reported 29 minutes ago

  @VirginMediaIE Day 6 of no broadband or TV, got a new modem yesterday but there outside box needs to be repksced as there is no signal. Rang Virgin media you ssk when it would be replaced to be told there was an outage in my area and to contact the technican who had called earlier with the

• 
  Claire Fox (@foxclaire1973) reported 29 minutes ago

  @virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do