Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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STRIIKER
(@STR11KER) reported
@virginmedia Terrible customer service @virginmedia what can she do ?wait for you to take another £41 pound as no one deals with emails or calls,
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STRIIKER
(@STR11KER) reported
@virginmedia @VirginMedia already you have a bad reputation, can you try and improve it for once!
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αмzz❤️
(@AmyYouens) reported
@Sheriffjason @virginmedia Ahh fuming !! Pissing me off like being stuck in ain’t bad enough
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Loulou23x
(@loulou23xx) reported
@virginmedia I have not heard anything at all. This just reconfirms how distastrous your customer service is. 😩😩
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Fingolfin_aoc
(@FingolfinA) reported
@virginmedia I mean I have no choice but to phone AGAIN - I am just disgusted that this is the level of ‘service’ that Virgin provides... sub standard internet and sub standard customer service...
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Loulou23x
(@loulou23xx) reported
@virginmedia I’m fed up of calling. Your hold times are ridiculous. I’ve spent the past three days on the phone and gotten nowhere. Your team hangs up and also promises call backs they don’t deliver on. How about somebody calls me to deal with my complaint like any professional company would?
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Ross Wilcox
(@Rossi2k) reported
@virginmedia @virginhelp Also found out that it seems the last engineer closed the ticket before the issue was resolved
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Ali
(@ahmed_abdo007) reported
@virginmedia No, keep saying we will transfer you to cancellations. How many cancellation teams do you have? If you’re not going to cancel or provide a solution, please don’t respond. I’m happy to keep tweeting about the awful service so people are aware including @Ofcom
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Rachel Smith
(@RachSmith1987x) reported
@virginmedia just about to cancel after 4 years with you. £82 a month for tv and internet is absolutely criminal. Never mind we’ve spent 42minutes on hold waiting to speak to someone. @SkyMediaUK looking forward to joining you.
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Ali
(@ahmed_abdo007) reported
@virginmedia @virginhelp I’ve just been told to cancel, someone needs to ring me back.@Ofcom can you help? I’m currently on hold to the 6th person at VM