Virgin Media Outage Report in Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Begbroke, Oxford, Buckingham and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
Internet | |
| Oxford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia They refused to help, I can give you their name if ou want. I am continuing on WhatsApp so I can show you just what it is like for a customer
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Matt
(@Matt_BCC) reported
@virginmedia another month and, once again... You've sent me the bill of another customer. How difficult can it be to go into that customer's account and delete my email address from it?! Months now... So much for data protection...
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia And now they have put me through to customer relations not disconnect!!! Aaaagh!!! @skytv @Vodafone pls tell me you offer better
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G 🇨🇾💙 💜
(@Georgieporgy69) reported
@virginmedia No but the service and stability o#is just so poor and I am under no contract so I wish to cancel
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia You are having a laugh?! No, your stupid WhatsApp ting ignored me all day. I got a message this morning at half seven on it and still waiting for a person!! This really is a joke. An insult to customers
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G 🇨🇾💙 💜
(@Georgieporgy69) reported
@virginmedia Poor stability and it was down yet again this morning
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia I don't believe you. The sales person is putting me back through to disconnect so another long wait. This is embarrassing for you. Why can't you just do a basic thing for a 16 year customer?? And if you disconnect me, reconnect me at front of queue!!
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PAIGE
(@PaigeNeonWolf) reported
@virginmedia I couldn’t tel you about WiFi connected devices as I usually only use wired connection for uploading/streaming. Usually start at 9pm and will recover at 10pm for a couple hours then take a dip down to below 1mbps until the next day
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia Having disconnected my, someone from sales has picked it up, but they can't do the deal, which is on website, only disconnect team! So now I will be 40 minutes at least in there queue again! I will continue here so you can see and investigate for yourself the customer experience
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Adrian
(@adrian03272809) reported
@virginmedia Third broadband outage since Wednesday! Service updates never sent Truly abismal service.