Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Witney, Oxford and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Witney |
Total Blackout | |
| Oxford |
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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saywhatyousay
(@wazzleing) reported
@MartinSLewis what can I do if #virginmedia refusing to send a deadlock letter for a complaint that’s been in for more than 8 weeks? #cifas refusing also without it.I’m stuck in limbo? They aren’t providing services whatsoever that I’m paying for, and they can’t fix it they say
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Claire Smalley
(@ClaireSmalley12) reported
@virginmedia I’ve made numerous phone calls regarding my package. Each time a mistake is rectified a new mistake is made. We were expecting installation yesterday, to find out it had been cancelled. I’m fed up with the lack of customer service, no one seems to know what they’re doing.
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Kim Taylor
(@kimritaylor) reported
@virginmedia Tx @virginmedia but that's the number I've already tried many times. It doesn't let me speak to anyone, just sends me a link for more options on the issue.Then the link is for the service checker which has no more options (says nothing is wrong for my postcode) Is this expected??
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Richard Foster
(@fos100) reported
from
New Longton, England
Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Iain Patrick
(@iaindpatrick) reported
@virginmedia Hi. I can't see how to enable it on my account/SIM. I follow the instructions on your website and it just takes me in a loop. Who can help me here? Thanks.
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Connor Dean
(@donnorcean) reported
@virginmedia Hi thanks for the reply - that is the number I had been trying all day yday. It is fully automated and won’t ever allow me to speak to an operator. Which options do I need to dial into the keypad to speak to a human? No it is a hardware issue and it’s been going on for weeks
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One man and you know who that is
(@SieteBit) reported
@virginmedia I do not need to break-down the bill as I had M200 "paying £30 and sales offers the m500 for £39 means I shouldn’t pay the £65 or £62 it should have been £39 now I see you offer the M500 for £33 why should I pay £65….? I have sky not tv just a broadband..!
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Emily
(@EmilyjPenney) reported
@virginmedia my wifi has failed for the last 3 days 🥴 please help i have work to do!
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia Why don’t you ever get your advice correct? These new hubs are activated automatically; problem hasn’t been resolved they are watching connection over next 24 hours, so once again I’ve got to wait for you to fix it, has problem for 12 days now!!! I work from home and NEED my wifi
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Marion, marionpfeifer@mastodon.social
(@marion_pfeifer) reported
@virginmedia It’s really not working occasionally letting us in/allowing data for about 5 mins. Your official checks say there is no area issue. Obviously not correct. Can I please have an engineer come around urgently so I can work?