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Virgin Media outages and service status in Oxfordshire, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 7:42 AM GMT+1.
  • 56% Internet (56%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)
  • 11% Phone (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.

CityProblem TypeReport Time
Oxford Internet 19 hours ago
Buckingham TV 4 days ago
Oxford Internet 5 days ago

Nearby cities with recent reports

Oxford

2 recent signals

19 hours ago
Buckingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • mandysatwit
    mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • LydSmiz
    Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • MilesGomme
    Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RednalNut
    RednalNut (@RednalNut) reported

    @Simon_Whale @virginmedia If you have a good mobile signal consider a LTE router & buy a unlimited Data Sim. I left Virgin after 23 years for similar reasons as above. With EE & happy with the service.

  • Paul_Vine1
    Paul Vine (@Paul_Vine1) reported

    @Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.

  • Michael45048695
    Michael Anderson (@Michael45048695) reported

    @Simon_Whale @virginmedia Virgin are terrible to try and talk to about any problems, i got really lucky and ended up talking to a member of the board who corrected it for me despite another board member trying to reverse it.

  • Saveri0Magiust0
    Bristol Colin (@Saveri0Magiust0) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • JX_THT
    Jx_THT (@JX_THT) reported

    @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

  • Matthew79421198
    Matthew Smith (@Matthew79421198) reported

    @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

  • thisisthatian
    thisisthatian (@thisisthatian) reported

    @Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence

  • SarkySodRyan
    Ryan (@SarkySodRyan) reported

    @Simon_Whale @virginmedia You had issues too? I've been sent a new set top box and it doesn't work at all. I need to get back to them next week before they start chucking charges on my account though....

  • turklondon2025
    RaşıtAli🇹🇷 (@turklondon2025) reported

    @virginmedia Im asking you You're supposed to check and tell me Terrible customer service

  • lovesdaxies
    Daxie mum. (@lovesdaxies) reported

    @Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.