Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Kidlington, Witney, Begbroke, and Buckingham.

City	Problem Type	Report Time
Abingdon	Internet	2 days ago
Abingdon	E-mail	3 days ago
Oxford	Internet	3 days ago
Kidlington	Internet	4 days ago
Oxford	TV	7 days ago
Oxford	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Melisa Soto (@Melyclassy) reported 1 minute ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Chris Chapman (@poolshark1972) reported 2 minutes ago from Witney, England

  @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

• 
  Lydia Smith (@LydSmiz) reported 4 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Suzanne Gorham (@SuzanneG1996) reported 5 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Katharine Fellows (@KatieFellows1) reported 6 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Nick Malden (@Malders) reported 6 minutes ago from Godstow, England

  @virginmedia down in oxford again. Ox2 8pg

• 
  Rob H&ynes (@RobOnABike) reported 7 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Rodney Smith (@SmithRodwsmith1) reported 11 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  Bill Butcher (@wcbutcher) reported 11 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

• 
  F de Federico (@FedeFruinque) reported 13 minutes ago from Oxfordshire, England

  Does anyone is having issues with @virginmedia around #Oxford today???

• 
  Suzanne Gorham (@SuzanneG1996) reported 17 minutes ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

• 
  Bex Allen (@travellingbex) reported 19 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  Roxanne Selby (@roxanneselby) reported 20 minutes ago from Oxfordshire, England

  @BisleyRocks @virginmedia Same here too - what is this **** today?

• 
  David Brimson (@Brimson1) reported 21 minutes ago from Yarnton, England

  @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

• 
  Nick Malden (@Malders) reported 31 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Andrew Daly (@ellejack1824) reported 33 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Amanda Davies (@AmandaD00131015) reported 43 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

• 
  Wendy (@Wendywirdz) reported 45 minutes ago from Abingdon, England

  @virginmedia Finally we did. Took 2 days of texting. Not the best service.

• 
  Jane Thomas (@JaneThomas33) reported 48 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Stuart Crook (@StuPCrook) reported 49 minutes ago from Oxfordshire, England

  @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Red Hand Rohl (@TheHarvDawg72) reported 3 minutes ago

  8 hours worth of calls and 7 hours sitting on the live chat with virgin media and I haven’t spoken to a single British person 🤯 Genuinely the worst customer service Ave ever had in my life btw

• 
  Giltbrook Pie (@giltbrookpie) reported 4 minutes ago

  Anyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.

• 
  Shaun (@shauny67) reported 4 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  lacy (@lacy123319) reported 7 minutes ago

  @virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 14 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  🇬🇧💃Kitty Fisher🏴󠁧󠁢󠁥󠁮󠁧󠁿💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported 14 minutes ago

  @NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.

• 
  Asa McGrath (@amcgrath1uk) reported 15 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  Richard Smith (@rickysmith1965) reported 17 minutes ago

  @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

• 
  Marc (@marcleigh) reported 17 minutes ago

  @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

• 
  MissHeadShotTV (@MsHeadshot) reported 19 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.