Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, and Buckingham.

City	Problem Type	Report Time
Oxford	Total Blackout	2 hours ago
Kidlington	Internet	18 hours ago
Oxford	Internet	12 days ago
Abingdon	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Nick Malden (@Malders) reported 3 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Melisa Soto (@Melyclassy) reported 4 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Adam (@Adamox2020) reported 9 minutes ago from Oxfordshire, England

  @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

• 
  Bill Butcher (@wcbutcher) reported 12 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  Bill Butcher (@wcbutcher) reported 18 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  Betty Jo Workman (@bettyjo62) reported 19 minutes ago from Abingdon, England

  @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

• 
  Bill Butcher (@wcbutcher) reported 21 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  David Brimson (@Brimson1) reported 22 minutes ago from Yarnton, England

  @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

• 
  Roxanne Selby (@roxanneselby) reported 24 minutes ago from Oxfordshire, England

  @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

• 
  DJ Ryan James (@DJRyanJamesUK) reported 29 minutes ago from Oxfordshire, England

  @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

• 
  Headington News (@HeadingtonNews) reported 29 minutes ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  Betty Jo Workman (@bettyjo62) reported 36 minutes ago from Abingdon, England

  @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

• 
  bannedbird (@acikbasufuk) reported 39 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Bill Butcher (@wcbutcher) reported 43 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

• 
  Lydia Smith (@LydSmiz) reported 44 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Roxanne Selby (@roxanneselby) reported 45 minutes ago from Oxfordshire, England

  @BisleyRocks @virginmedia Same here too - what is this **** today?

• 
  Bex Allen (@travellingbex) reported 53 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  Olie Bosley (@Olski) reported 58 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Nick Malden (@Malders) reported 58 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Rob H&ynes (@RobOnABike) reported 59 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@rachrl1486) reported 3 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

• 
  Paddy Sweeney (@PaddySw99745534) reported 5 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Colin (@Colinmc7t) reported 6 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 8 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Peter (@Peter8150139807) reported 11 minutes ago

  Does virgin media have problems every day

• 
  Martin (@lionking2014) reported 12 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Helen Bedford (@helenxbedford) reported 12 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Irate_Jobbie (@Irate_Jobbie) reported 14 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Monty Kumbulla (@KumbullaMonty) reported 16 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Andrea Jones (@Ang_Jones72) reported 24 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company