Virgin Media outages and service status in Oxfordshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 26, 12:59 PM GMT+1.
- Internet (45%)
- E-mail (18%)
- Wi-fi (18%)
- TV (9%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 4 days ago |
|
Oxford
|
Wi-fi | 6 days ago |
|
Oxford
|
8 days ago | |
|
Oxford
|
Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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bannedbird (@acikbasufuk) reported from Cumnor, England@virginmedia the worse customer service and layer I never ever buy their services again
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Hilary Gurden (@HilaryGurden) reported from Abingdon, England@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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mandy jones (@mandysatwit) reported from Witney, England@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandOnce again @virginmedia internet and Tv is down. @Ofcom
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@Swissffs1980) reported@trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.
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James Durrant (@je_durrant) reported@coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad
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James Durrant (@je_durrant) reportedI’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket
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Abbie (@abz_06) reported@virginmedia you have left my 71 year old mother without internet and TV since 18th July due to a “problem in the area” and now you’re saying it won’t be fixed until 31st July? Two whole weeks you’ve left an elderly person completely isolated with no form of entertainment.
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Nick S. (nickncs) (@nickncs_cP) reported@virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.
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James Durrant (@je_durrant) reported@virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem
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Dan (@dannog_8) reportedRemind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?
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John (@reversebrexit22) reported@virginmedia I have issues with my hub dropping out. I’ve done all of the checks and waited on the chat for 20 mins for a “customer support “ individual to drop off after 5 minutes because I didn’t respond with 10 seconds of him asking a question. I have screen shots as proof
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Top Cat (@SpinCat1) reported@virginmedia Customer complaint reference: C-2206267014 🤬👇
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Andy Mac (@andy_mac21) reported@chrislove_89 @virginmedia Into em .. they’ve got your cash and don’t give a ****. Won’t get a reply or support