Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 11/18/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Abingdon and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharon_or_Mrs_H Sharon💙 (@Sharon_or_Mrs_H) reported

    @virginmedia In total I have spent 6 hours just trying to close my a/c. When I have moved I will be changing my 2 mobile sim contracts with you. Your cust service is terrible. I have been intouch with home ins and Sky and BGas this past week to and had quick and efficient help, yours awful.

  • stephmarieexo Stephanie (@stephmarieexo) reported

    @virginmedia Some of my channels had been cut off. After 6 hours calling back and forth I got someone who sorted my problem within 5 minutes. Everyone else I spoke to was too quick to pass me on to someone else (usually the wrong department). I had to wait 20 minutes on hold everytime.

  • DJRavine DJ Ravine (@DJRavine) reported

    @virginmedia Yes they are useless because they’ll confirm a fault, it’ll be fixed for a day and then it goes to hell again. They never tell me what’s wrong either. Genuinely sick of this. You’ve been no help.

  • jackieh78 jacqueline Henderson (@jackieh78) reported

    @virginmedia No nothing. been on to your customer service finally for 40 mins and they have just cut me off. Now no WiFi getting beyond a joke

  • benpickering Ben Pickering (@benpickering) reported

    @virginmedia Yes, I have done that. The disconnections are intermittent. It works for a while, then disconnects. This is in addition to the packet loss issue :(

  • StepherzM Stepherz (@StepherzM) reported

    @virginmedia No, still says there are zero issues

  • dharmen45488082 dharmendra patel (@dharmen45488082) reported

    @virginmedia Great what about service

  • Malcy7 Malcolm Saunders (@Malcy7) reported

    @virginmedia Like I said, they suggest reboot, reset, which then works for a while, and at that point they say “it’s working fine now, goodbye”. 10mins later it’s awful again....😑

  • pvalentine592 Polly Valentine 💙 (@pvalentine592) reported

    @virginmedia You have that stitched up tight: "£8 per day for a total loss of service after 2 full working days from registering the loss of service to us". Nmind that I have ME and was without a phone for 36 hrs in a pandemic...all good.

  • Ghastous Ghastous (@Ghastous) reported

    @DJRavine @virginmedia welcome to UK ISPs there terrible as we dont have the inferstuture but many years ago they could have put it in but was to lazy to do it cos only care for ££££££££ and not service. 20 years ive been with them from the old days and what do i get a £65bill where as new get it free