Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, and Kidlington.

City	Problem Type	Report Time
Abingdon	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  CrankyGeek (@pepetideo) reported 2 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

• 
  Miles Gomme (@MilesGomme) reported 6 minutes ago from Cumnor, England

  @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

• 
  Wendy (@Wendywirdz) reported 11 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  Adam (@Adamox2020) reported 12 minutes ago from Oxfordshire, England

  @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

• 
  Katharine Fellows (@KatieFellows1) reported 15 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Bill Butcher (@wcbutcher) reported 17 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  movenicely (@movenicely) reported 18 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 20 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  A1NOS (@a1_nos) reported 27 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Rodney Smith (@SmithRodwsmith1) reported 31 minutes ago from Cumnor, England

  @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

• 
  Nick Malden (@Malders) reported 34 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Andrew Daly (@ellejack1824) reported 37 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Amanda Davies (@AmandaD00131015) reported 44 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Olie Bosley (@Olski) reported 45 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Amanda Davies (@AmandaD00131015) reported 48 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Chris Dale (@chrisdaleoxford) reported 51 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Brian Cobbold (@BrianCobbold2) reported 55 minutes ago from Bicester, England

  @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

• 
  Miles Gomme (@MilesGomme) reported 55 minutes ago from Cumnor, England

  @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

• 
  Bill Butcher (@wcbutcher) reported 59 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  Amanda Davies (@AmandaD00131015) reported 60 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hibernian (@EmbrayHotay) reported 11 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Sam Rees (@SamReesO) reported 15 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Geoff Naylor (@geofn3751) reported 17 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Andy Golds (@andyg81) reported 19 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

• 
  TheSpoopyGamer (@DomWarr) reported 21 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Ste (@SteT238) reported 21 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  Sekret Machines (@privatepilotuk) reported 22 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  Keith A Pearson (@keithapearson) reported 23 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  Fpity (@Fpityyyy) reported 24 minutes ago

  @SnapeBS @Slugy__ @virginmedia get off virgin lad its the worst provider for cod ur handi cappin urself i was on it i get 28 ping i switch provider im on 6ms

• 
  Hugh Terry 💙 (@Hugorelly) reported 26 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?