Virgin Media outages and service status in Oxfordshire, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 20, 8:30 PM GMT+1.
- Internet (44%)
- E-mail (22%)
- Wi-fi (11%)
- TV (11%)
- Phone (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
1 day ago | |
|
Oxford
|
Internet | 4 days ago |
|
Buckingham
|
TV | 6 days ago |
|
Oxford
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandFor a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia site down again so no help function / ability to leave for 3 days ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mystery Bird (@AKA_The_RC_One) reported@Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.
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Peter Miller (@PeteinExeter) reported@virginmedia absolutely disgusting that we have no tv or broadband until tomorrow afternoon. I can’t wait to move house so we never have to use you again !!
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.
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Sani Yusuf (@saniyusuf) reported@virginmedia Internet not working and router too
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Garry (@gwfvrowell) reportedNo Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia
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James (@Jenno16) reportedSo @virginmedia customer service is appalling! Was told I had a default, which they had never made any attempt to contact me about. Called and was told I was up to date and to email to get it removed. They replied to email to say that I had to pay despite being told on the 1/2
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Garry (@gwfvrowell) reportedUsual poor standard of customer service @virginmedia 🤬🤬🤬
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John T (@John48231) reported@DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb
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Here Comes ⓣhe Boom (@BoshBoom) reported@Simon_Whale @virginmedia Virgin are truly awful. I never sent my kit back. They did bugger all about it
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Simon Whale ™ (@Simon_Whale) reported@SarkySodRyan @virginmedia Nothing but , years of fighting with engineering and customer service . Most of our street abandoned them for @youfibre who so far have been great