Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Oxford	Wi-fi	17 hours ago
Oxford	Phone	7 days ago
Abingdon	Internet	8 days ago
Oxford	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Chris Watts (@diddywatts) reported 2 minutes ago from Witney, England

  @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

• 
  DJ Ryan James (@DJRyanJamesUK) reported 5 minutes ago from Oxfordshire, England

  @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

• 
  Roxanne Selby (@roxanneselby) reported 6 minutes ago from Oxfordshire, England

  @virginmedia problems in OX2? No internet here

• 
  Bill Butcher (@wcbutcher) reported 13 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Hilary Gurden (@HilaryGurden) reported 22 minutes ago from Abingdon, England

  @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

• 
  Katharine Fellows (@KatieFellows1) reported 23 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Bill Butcher (@wcbutcher) reported 29 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  John P J D (@johndoran21) reported 31 minutes ago from Oxfordshire, England

  @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

• 
  Rodney Smith (@SmithRodwsmith1) reported 37 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  Andrew Daly (@ellejack1824) reported 43 minutes ago from Oxfordshire, England

  @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

• 
  Adam (@Adamox2020) reported 44 minutes ago from Oxfordshire, England

  @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

• 
  bannedbird (@acikbasufuk) reported 44 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Chris Chapman (@poolshark1972) reported 45 minutes ago from Witney, England

  @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

• 
  Amelia (@Amelia30549431) reported 47 minutes ago from Abingdon, England

  @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

• 
  Stuart Crook (@StuPCrook) reported 49 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Andrew Daly (@ellejack1824) reported 50 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Headington News (@HeadingtonNews) reported 53 minutes ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  Lydia Smith (@LydSmiz) reported 57 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Andrew Daly (@ellejack1824) reported 57 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Suzanne Gorham (@SuzanneG1996) reported 58 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Addy (@iadnan9) reported 7 seconds ago

  @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Christine💙 (@jaluch) reported 29 seconds ago

  @virginmedia Received new remotes for your new service main remote works second one does not HELP.

• 
  Harry Kryshna (@harry_kryshna) reported 1 minute ago

  @BBCBreakfast @virginmedia customer service is still atrocious.

• 
  Steven Porter (@ste_porter) reported 2 minutes ago

  @virginmedia I've resigned up for a new 24 month contract on 10th June (contract expiring 5th july). And when I now log in you tell me my contract has expired. Always find your customer services so bad. Please fix - I have my order confirmation and contract details.

• 
  Shelton (@CBTwizard) reported 4 minutes ago

  Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

• 
  Deano... (@Frugal_ways) reported 5 minutes ago

  @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...

• 
  Ibam (@imzyii) reported 5 minutes ago

  @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

• 
  Jonathan Kirk (@doubledutch13) reported 6 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  Charlotte Dimond (@charldimond) reported 6 minutes ago

  @virginmedia Hub box is stuck on a reboot cycle with ‘welcome’ ‘please wait’ and virgin media logo screen. Nothing is happening. I’ve rebooted several times for the past hour. Please can you advise? I cannot get through to the customer service via the phone.

• 
  Graham Hill (@grahamhill1) reported 8 minutes ago

  @MartinSLewis Virgin Media were terrible to deal with when I had a contract with them, terrible customer service up until I quit - only then did I get to talk to someone in charge. I still quit and signed up to @sky