Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 03/29/2024 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • RhodriJ26331960 Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • BrianCobbold2 Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • DJRyanJamesUK DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England

    @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

  • Olski Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lzgtskllz Lily💘 (@lzgtskllz) reported

    @virginmedia hey you crashed & stopped working for a ridiculous long time once again. There’s no issues in my area. You’re costing me money with the time im missing from work 😩 wanna reimburse me? No? Didn’t think so

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @virginmedia I've explained the information is not clear regarding the compensation and just want someone to tell me what I am entitled to. I don't think that's too much to ask? If I reported loss of service at 10pm on Saturday when will I start to receive compensation?

  • GrahamLawton Graham Lawton (@GrahamLawton) reported

    @virginmedia Not worth my time clearing cookies, I then have to re-set my cookie settings for every site and sign in to everything. Can you maybe, perhaps, ring me on the phone (!) and give me a reason why I shouldn't just blow you out completely and give my money to a competent company?

  • 29Tommy53 Tommy (@29Tommy53) reported

    @virginmedia Now 6* different people have "looked into this" and there is no resolution except "you will have no wifi for a week until we get the cables installed". The whole point was it is a quickstart process. Then I get told AS THE FACEPLATE PEOPLE ARE LEAVING that Virgin haven't told me

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia You think 8 weeks to fix the service is acceptable, it’s a simple yes or no

  • nofksgiven81 The man (@nofksgiven81) reported

    @virginmedia I’ve spoke to an agent 2-3 times a week for past 8 weeks, just like you they are no help, all they do is apologise and say there is nothing they can do, again, no one is accountable for this, but you should be, do you think 8 weeks intermittent signal is acceptable

  • Andy_Knoxville Andy Knoxville (@Andy_Knoxville) reported

    @virginmedia I am disgusted at your level of service that you have provided (or not provided) too me. I have been with yourselves for as long as I can remember and have had Internet drop outs at least every 10 minutes. 2 engineer visits and I have been told that their are at

  • Polly543711192 Polly (@Polly543711192) reported

    After 6 weeks of being in our new house we still have no internet. Despite proving to @virginmedia @Virgin that we own the house, they are still allowing the previous tenant who lived here at least 7 months ago to hold an account at our address. Has anyone else had this problem?

  • Getgrumpedon grumped (@Getgrumpedon) reported

    @virginmedia need help asap

  • GrahamLawton Graham Lawton (@GrahamLawton) reported

    @virginmedia yes, but the webchat never works