Virgin Media Outage Report in Oxfordshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Witney
|
2 days ago | |
|
Oxford
|
Phone | 4 days ago |
|
Witney
|
Internet | 5 days ago |
|
Oxford
|
Internet | 7 days ago |
|
Oxford
|
Internet | 7 days ago |
|
Oxford
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
-
Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
-
Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
-
Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
-
Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
-
Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
-
A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
-
A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
-
Betty Jo Workman (@bettyjo62) reported from Abingdon, England@DailyMailUK #virginmedia such a bad service
-
Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Beard and Brunette (@Caroline_bowyer) reported@virginmedia @richardbranson get a grip of your company 🙄 1 star review not even worth that the shocking service I've just had
-
Rachel (@rachlfletcher) reported@virginmedia Well then your outreach to help is redundant.
-
Tina (@princess1804) reported@virginmedia yet again more problems, no signal or mobile data!! Absolute joke 😠
-
salim ahmed (@salimah67993471) reported@virginmedia sorry waiting since 15/12/2020 for the resolution
-
Joe Merrick (@JoeMerrick) reported@jamesdanieleke Virgin Media is the play. Rarely have issues.
-
CanDook (@ImCanDook) reported@virginmedia 514 download, 53 upload. I pay for 500 download and 50 upload. I only need 10-15 up load to stream on twitch yet for some reason whenever I stream I get throttled. Had 4 technicians come to my house in the last few years and found no issues
-
Ulster Girl (@playfulspirit) reported@virginmedia @sreeni_d Is your network down in BT4 area. Can't make or receive calls?
-
Nathan garbett (@garbett_nathan) reported@virginmedia Virgin Media. I’m trying to contact you about my bill I rang up they said to use the text service used that they said they couldn’t help because of the bundle I’m on rung up again 3 times been kept on hold them cut off customer services is shocking how can I sort anything out
-
Freeman (@Bez___) reported@virginmedia Yes - I want the service I am paying for I'm not going to call, because that doesnt work Your chat messenger just goes around in circles The complaint form does not get addressed and I get an email saying you wrote to me and called (neither happened) and the complaint was closed
-
layla (@spiffinglie) reported@Jackkav1000 @virginmedia And to think David Tenant was in their advert, what a let down