Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bradley Staf
(@jonstaf) reported
@virginmedia I'd like to cancel my Sim Deal please. 🙏
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CB Bean Uí Fhoghlú 🦋🐕
(@CBFoley) reported
@foleyjackie823 @rte @virginmedia Oh ******. I never thought of that. I can't dance but it doesn't stop me dancing with the dogs. What will we do now when we have an audience 😱😱😱😱😱
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Alif
(@alif_drestik) reported
@sxbahkhxn @ali247_ Virgin media wifi been down for me the entire day, anyone else?
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Indy Singh
(@IndySingh1307) reported
@virginmedia broadband has been down the entire day?? How long does it take for you to get an engineer working on it?? Ridiculous service.
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LOL_VO
(@LOL_VO) reported
@virginmedia Hi. We have 2 Virgin Mobile phone contracts. Both suffering from the same issue. When we receive calls we can't hear the other line. Then have to make a second call and the line works. Both using different phones and happens from different contacts. Any known issues?
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Samir
(@Shamzy95) reported
@virginmedia Kinda understand now why many people are telling me not to join Virgin Media. Poor Customer Service is the main reason.
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Oliver
(@olivernorgrove) reported
@virginmedia Hi guys, I'm currently unable to access the internet through my WiFi. My phone is telling me that a sign in is required. Is there an outage in my area? (DA7)
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Vonny not bonny, 😂
(@h1ndmar5h) reported
@virginmedia So I've had two boxes with the same problem, seems the only solution is to get my TV service elsewhere, yous obviously dont have a clue, dont care or possibly both
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F. Otto Chua
(@fottoc) reported
Another day of disappointment for #VirginMedia customers at 9HR. 5th day! We've got this text last night "Virgin Media Outage Update - ID: F009036235 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team" But, our broadband is still down. ???
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ChloePierreLDN
(@ChloePierreLDN) reported
@virginmedia Nope! I called three times. I need to move and have no idea if they actually cancelled my service + how to return the products or when because the phone line isnt user friendly and the call drops. No follow up email... nothing