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Virgin Media

Virgin Media outages and service status in Oxfordshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 15, 6:57 PM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Kidlington, Oxford, and Abingdon.

CityProblem TypeReport Time
Kidlington Internet 6 hours ago
Oxford Internet 2 days ago
Oxford Internet 4 days ago
Abingdon Internet 6 days ago

Nearby cities with recent reports

Oxford

2 recent signals

2 days ago
Kidlington

1 recent signals

6 hours ago
Abingdon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • thomas_ashby_
    Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • JaneThomas33
    Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • Fabiaburlesque
    Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.

  • BrianCobbold2
    Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • johndoran21
    John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • diddywatts
    Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WFCConor
    Conor 🇮🇪 (@WFCConor) reported

    Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣

  • gloucesterglass
    Gloucester Glass (@gloucesterglass) reported

    @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.

  • TheRealTwheezy
    TWheezy (@TheRealTwheezy) reported

    @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

  • Han__1D
    Hind (@Han__1D) reported

    @virginmedia is there an outage in NE1?

  • BenjoPompey
    Benj (@BenjoPompey) reported

    Anyone know here work for Virgin media and fancies a new customer depending on what deals you can get me…. I’ve worked out sky customer service is about as much use as a cardboard window in a hurricane…

  • roycarroll1969
    Roy Carroll (@roycarroll1969) reported

    @virginmedia our service is down and if you look on the service down sites they are all saying the service is down. Then we speak to virgin media and they can’t see any problems. 🤯 and to give em 20 hours to look into it .. ridiculous