Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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The latest reports from users having issues in Oxfordshire come from postal codes OX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/16/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxfordshire Internet
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • poolshark1972 Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • mandysatwit mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • SyedaOxford Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • Steve_Irv Steve (@Steve_Irv) reported from Cumnor, England

    @CambridgeGuy1 @virginmedia Broken here too…

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • poolshark1972 Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaWild14 Nicola Wild (@NicolaWild14) reported

    @virginmedia 5 hours and 15 minutes so far. How is this service?

  • suds_1 Suds (@suds_1) reported

    @virginmedia Been a very LOYAL customer for 10+ years, never missed a payment. And the moment I needed some support you have disappeared. @richardbranson this is what your customers have to put up with...

  • Val_Harik Thomas McDonnell (@Val_Harik) reported

    @virginmedia I'm trying to watch sky sports golf red button but there's no commentary on the featured groups option just music Is there an issue?

  • WildeV Verity Wilde (@WildeV) reported

    Good think I was already planning to be in the office on Monday: our internet is down (and has been since yesterday morning!) and according to @virginmedia it won’t be back til Monday at the earliest…

  • HRingroseUK Hayley Ringrose (@HRingroseUK) reported

    @virginmedia I have managed to make some progress today. I still have a complaint about incorrect charges due to your errors but will take this offline. Have already written and posted a detailed complaint.

  • Khas207 Sikander Khan (@Khas207) reported

    @virginmedia absolutely scandalous and appalling service. Yet again been on the phone to someone who couldn't understand my plight. Cisas it is as all @Virgin do is rob you @richardbranson

  • lewsal52 Davey Shirt (@lewsal52) reported

    @virginmedia how do I make a complaint please. I’m struggling to find the email address or postal address

  • clairec375 claire coburn 💤💤💤 (@clairec375) reported

    Anyone got recommendations for a decent broadband provider? @virginmedia have to be the worst company I have ever used. Internet goes down daily and they try to charge me £288 to terminate my contract when they are not providing the service I am paying for 🤬

  • suds_1 Suds (@suds_1) reported

    @virginmedia the worst mobile provider in the UK. Takes days for anything to be resolved. Been a loyal customer for 10+ years for both mobile + broadband. Moment I needed help... NOTHING @richardbranson

  • Helenfaerieart Helenfaerieart (@Helenfaerieart) reported

    @virginmedia got massive shonky WiFi signal in NN2 is there an issue in area?