Virgin Media Outage Report in Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
||
| Buckingham |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Welch
(@camdengirl67) reported
@virginmedia All our virgin media services have gone down. Internet, TV & Phone
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Campbell Crawford
(@Cam5haft) reported
@virginmedia Just tried it today again with the same issue
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hhh
(@69Haya) reported
@virginmedia what a crap service!!! Your outage in Ealing has been going on most of the day and still no TV or internet! Shocking 😡
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Bedze
(@BlakeBvP) reported
@virginmedia New customer & was told twice I'd have credit on first bill, but nothing applied yet & switch team email giving me copy paste responses. Can you advise best people to speak to?
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Mark Hanlon
(@hanlon_mark) reported
@virginmedia You asked to take this offline and into the DMs but I am getting no advice or help. You ask for the security code then you don’t reply and say the window has timed out. Your service was down and you have my details to apply the compensation, from December 2025
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Me
(@ebroadwood) reported
@trapdoor456 @virginmedia Had the same issues with @virginmedia when my late father died. Kept being asked if they could speak to the account holder. Didn’t get any better when I went through their bereavement team either. An absolute disgrace of a company. I tell everyone far and wide to stay well clear
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Julie jones
(@mermaidvilla) reported
@Stevenjameshair @virginmedia @SkyHelpTeam We left virgin after years of being g given renewal contracts cheaper than bt. We should've gone with BT after 1st time. Never ever had an issue. See if bt with buy out your virginity contract
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Miss Handsome Pants
(@Trev_Ange) reported
@CCalnorth29046 @virginmedia I know they'll do that for the router and Vivo box, but as you can see - these are the cables coming through the wall that attached to the box in the cellar, which is connected to the green signal box on the street. I can't just pull them out
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Me
(@ebroadwood) reported
@trapdoor456 @virginmedia Had the same issues with @virginmedia when my late father died. Kept being asked if they could speak to the account holder. Didn’t get any better when I went through their bereavement team either. An absolute disgrace of a company. I tell everyone far and wide to stay well clear
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Ric M.
(@revoraman) reported
@virginmedia What is it about VM that does it best not to help customers who 1st signed on to Telewest that they took over, and find their a/c hijacked? Is it too much for them? Or is it their policy to offer a so-called Support that takes one to the Far East where