Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaguar Jaw
(@Jaguarjaw1) reported
@virginmedia No third party devices, no settings changed, just upgraded from a hub 3 to a 5 on a faster package. We have a pod to boost the signal and that’s it. I paid the fee but it turns out the systems are down and it can’t be fixed today once the transaction was processed
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Matthew Kinch
(@KinchKinch86) reported
@virginmedia total blackout at virgin? No tv, no Internet, no phone?
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Natalie sullivan
(@KemsleySullivan) reported
@virginmedia I didn’t advise you of a disconnection was told to call on the day of the move this isn’t happening until 29th March , no calls or emails received for this unacceptable you have acted without my authorisation . I’m sure I will get contact once I cancel my DD
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Monsieur S
(@MrShivas) reported
Depressing amount of time spent cancelling @skytv today - horrific approach to customer retention. Hopefully @virginmedia are better at this!
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Will Sterio
(@will_sterio) reported
@virginmedia any chance someone can come back to me on live chat ref a complaint
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Colin Salter, author
(@bigrainyday) reported
@virginmedia If when I threaten to leave you offer me the same service at a lower price, why are you charging me a higher price beforehand? And once again, why are you raising prices at 3.9% above an already high inflation rate?
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Enda Costello
(@EndaCostello) reported
If there is a worse app than @RTEplayer then I don’t know it. Horrible to use and completely unreliable. @TG4’s player steals the show in comparison. Even @virginmedia do a better job and that’s saying something. #URC #ULSvBUL
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Haleema 🌝
(@Leeeeemz) reported
@virginmedia sort out your internet connection in the LE5 area. Ridiculous how many issues we’ve had.
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♛ Waxed Perfection ♛
(@WaxedPerfection) reported
@virginmedia been a customer for less than 24 hours, been lied to, twice spoke to 99% of the call centre including a floor manager, blind transferred , got cut off with no call back, left a WhatsApp number and no reply, 2 hours later still no resolve, retention team are a joke
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Kay Kew
(@KayKew6) reported
@virginmedia my friend services has been disconnected but their bill has been paid and next bill not been generated but was due to be generated yesterday i can't get hold of anyone to help out of office hours I need help to help my friend