Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Kidlington, Abingdon, Witney, Oxford and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Witney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Syeda Butterworth
(@SyedaOxford) reported
from
Oxfordshire, England
@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tess W
(@tesswilliams68) reported
@virginmedia Its back on for now...as a VM customer I think the least I can be given is an explanation why I was without service for most of the weekend?
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OVO
(@reesaidso) reported
@virginmedia everyday WITHOUT FAIL I have an issue with the internet connection in my house, trying to WFH is a joke. What am I paying for?!
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Deborah Marks
(@Deb1961Deb) reported
@virginmedia It's a con...gotta be down for 48 hours to get £8 back. So let @ofcomuk read this instead.
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NerdRants
(@NerdsRants) reported
...expecting reply from VirginMedia customer fluffing department to say they’re sorry and to contact them in 3, 2, 1... Point is, VM doesn’t care. Screw more old customers to make more money. Why can’t you have a fair and single price for everyone and increase those reasonably?
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ILOVEVAUXHALL
(@ILOVEVAUXHALL) reported
@virginmedia very very late reply. never there when people need you.
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David Gwyer
(@DG73283651) reported
@jimconey I have found the service to be poor. Internet connection is patchy and often drops during the day. @virginmedia
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sally richardson
(@sallyri84097992) reported
@virginmedia Customer service is awful, 4 missed appointments no calls to advise not coming. Useless company who read off scrip to get you off the phone. No one seems to be able to get this sorted even the managers. Please can I get a call 😡
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Tasesmues
(@Nobanots) reported
@virginmedia I checked area and it's saying no issues but last few weeks WiFi all the time disconnects. Yesterday each 10-20 minutes disconnecting with : WiFi connected, no Internet. Not that big issue with cable connection, sometimes it drops speed but WiFi is dreadful. Can you swap router?
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Anthony Addison
(@tankaddison) reported
@virginmedia I have made a complaint and awaiting complaints team to ring. Advised to speak to them and they would be able to sort one out. Can you get them to ring me
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Graham Smith
(@grahamsmithctsc) reported
How to annoy a @virginmedia mobile customer..... Lesson 1, make sure that you do not understand the query. Lesson 2 transfer the call to a department that’s closed #happymonday