Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/05/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, Witney and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • red_loeb Ennius (@red_loeb) reported

    @JamesTurner37 @virginmedia Unable to help but, in my experience, companies respond quickly to matters raised on twitter especially if a poor service is being provided.

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @virginmedia I have, constantly yesterday and today - and until about 15 minutes ago it had been claiming there was no problem in my area. Now it shows that there is a problem and it is hoped it will be fixed by 8:15pm. 😱

  • artdec0 Ron Johnson (@artdec0) reported

    @JamesTurner37 @virginmedia No, but when my TalkTalk went down recently, a friend showed me how to tether my smartphone. Quite easy, really, as long as you have unlimited data.

  • MGoodwin04 Mark Goodwin (@MGoodwin04) reported

    @virginmedia In that case do I need to call and cancel the subscription?! I purely only subscribed to watch it while out on my Mobile

  • chelsiebain_x Chelsie (@chelsiebain_x) reported

    @virginmedia I just had my wifi pod replaced as it almost went on fire ( leaving a ********* mark up my wall ) but virgin are unwilling to help with the cost of redecorating the wall? Surely you can help condidering your faulty wifi pod caused it?!

  • mrdalesteel DeFi Dale! (@mrdalesteel) reported

    @virginmedia IM NOT CALLING YOU AGAIN. YOU CALL ME. IVE READ ONLINE ITS COMMON FOR YOUR STAFF TO JUST HANG UP. PROVEN BY THE FACT THEY HAVE DONE IT TO ME. SO AS I SAY MY BILL WILL NOT BE GETTING PAID UNTIL YOU FIX MY LINE.

  • Carolestfc1 Carole Yeo 🌻 (@Carolestfc1) reported

    @virginmedia How long after confirming my new contract/package should I get the email with my Netflix login code ?

  • NurseInProgr3ss Gemma (@NurseInProgr3ss) reported

    @virginmedia I have and it was no help and nothing has changed

  • pjpcfp Paul Parkinson (@pjpcfp) reported

    @JamesTurner37 @virginmedia No experience of Virgin Media. I use a provider based local to me which supplies a 1Gbps service at the router in my lounge. Makes working from home a doddle.

  • CarmanDominic dominic carman (@CarmanDominic) reported

    @JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...