Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Buckingham	TV	20 hours ago
Oxford	Internet	3 days ago
Buckingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Bex Allen (@travellingbex) reported 3 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  Andrew Daly (@ellejack1824) reported 4 minutes ago from Oxfordshire, England

  @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

• 
  Bill Butcher (@wcbutcher) reported 7 minutes ago from Kidlington, England

  @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

• 
  Rodney Smith (@SmithRodwsmith1) reported 7 minutes ago from Cumnor, England

  @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 8 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Stuart Crook (@StuPCrook) reported 14 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Wendy (@Wendywirdz) reported 14 minutes ago from Abingdon, England

  @virginmedia Finally we did. Took 2 days of texting. Not the best service.

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 16 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Melisa Soto (@Melyclassy) reported 21 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Amanda Davies (@AmandaD00131015) reported 21 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Cllr Thomas Ashby (@thomas_ashby_) reported 24 minutes ago from Witney, England

  . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 25 minutes ago from Oxford District, England

  @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

• 
  Headington News (@HeadingtonNews) reported 34 minutes ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  Suzanne Gorham (@SuzanneG1996) reported 36 minutes ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

• 
  Michael North (@mickthenorth) reported 39 minutes ago from Oxfordshire, England

  @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

• 
  John P J D (@johndoran21) reported 43 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Desi (@missdrivanova) reported 48 minutes ago from Oxfordshire, England

  Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

• 
  Bill Butcher (@wcbutcher) reported 53 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  Melisa Soto (@Melyclassy) reported 54 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Amanda Davies (@AmandaD00131015) reported 55 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LGWLGWLGW (@lgwlgwlgw) reported 4 minutes ago

  @virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 5 minutes ago

  THREAD 8 — THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isn’t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.

• 
  StephenP (@StephenP311275) reported 9 minutes ago

  @virginmedia You were "looking into it" a couple of months ago and nothing happened. I can get a better deal and service by going back to Sky as a new customer.

• 
  Andrew ☺️ (@Andync93) reported 10 minutes ago

  @shaggydudley @virginmedia Awful 🙄

• 
  paul d (@pauldewolfe) reported 12 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  Colm Brogan (@colmbrogan76) reported 13 minutes ago

  @irishpatriot91 Cancel your virgin media subscription

• 
  Chris Ross (@Chris_Ross95) reported 14 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  (tez7n2) (@MickeyDN7) reported 15 minutes ago

  WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

• 
  lc (@paperpussies) reported 17 minutes ago

  @fatima_gunning how is virgin media giving time to these half cast coloured pricks, this is IRELAND, **** them and their views, who fuking cares what they say

• 
  Gaz Beech (@gazbeech) reported 17 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning