Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Woodstock, Oxford, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kilminster
(@PaulKilminster2) reported
@SkyHelpTeam What is the Sky Help Team for then? If you can’t help? I have complained, nothing changed comedy compensation give and an installation date in 2 weeks @virginmedia might now be getting a call.
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Tom Kilford
(@KilfordTom) reported
@virginmedia all of my services have been down since yesterday morning. Every time I check the service status you push back the estimated fix time. What is happening!?
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Tracey-Lou
(@TraceyLEvans90) reported
@virginmedia I've done everything! The outage's constantly is diabolical. Let's say working from home doesn't go well with rubbish Internet.
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Ryan Matthams
(@razza_mattaz) reported
Anyone else having issues with @virginmedia? I spent 1 hr 1/2 on the phone to them last night only to get cut off. I've called again tonight, spent 1/2 on the phone only to get transferred to the specialist team only for the phone to cut off. Called back again, same thing 🤬
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Colette Orr
(@ColetteOD182) reported
@virginmedia Well I hope you've never had the misfortune of trying to call your centre. I'll try again tomorrow but I feel like I'm banging my head against a brick wall.
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Dale
(@jetset82) reported
@virginmedia Everyday Field Support (Kier) are coming but they haven’t arrived. Virgin are coming Monday but they won’t be able to do it as it outside of their responsibility.
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Colette Orr
(@ColetteOD182) reported
@virginmedia They took £134 from me despite my previous quote being £125. They then said they had checked all the equipment at their side and assured me I would have no more problems.
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Mark Tully 💙
(@Tulstar) reported
@cardiffstu @virginmedia Cancel your direct debit and wait for them to charge you a final bill. Cheeky bastards.
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Naomi Clifford
(@NaomiClifford) reported
@feenixtatt @thisisAlanTurk @virginmedia Same here & what is worse it is ON US to claim for outage >48 hrs. VM said it was a 6 hr fix - so not worth claiming. VM then amends this every few hours. Discourages claims. Should be automatic rebate. BAD BAD BAD
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Colette Orr
(@ColetteOD182) reported
@virginmedia Is this the same number I called twice where I got no help? Is there a number I could call where my issue will actually be resolved or can I cancel my contract as I'm paying for 3 boxes that aren't providing the channels.