Virgin Media outages and service status in Oxfordshire, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 2, 6:17 PM GMT+1.
- Internet (58%)
- TV (25%)
- E-mail (8%)
- Wi-fi (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Wi-fi | 2 hours ago |
|
Oxford
|
TV | 1 day ago |
|
Abingdon
|
Internet | 3 days ago |
|
Abingdon
|
4 days ago | |
|
Oxford
|
Internet | 4 days ago |
|
Kidlington
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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F de Federico (@FedeFruinque) reported from Oxfordshire, EnglandDoes anyone is having issues with @virginmedia around #Oxford today???
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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El Guapo (@ElliotJackson11) reportedVirgin media being down for like 3 hours Jesus Christ!
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MissHeadShotTV (@MsHeadshot) reported@virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.
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Jonathan H (@howdo01) reported@virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.
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Chris (@Brutha_bear74) reported@virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you
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NJS (@NJS0580) reported@virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.
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prashanth (@trulyprashanth) reported@virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.
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LouLouTwo.Oh (@20Madders) reported@virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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AJ (@The_Broski_Boot) reported@virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473
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Ian Scott (@IanScott_01) reportedAnyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.