Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 26, 7:16 PM GMT+1.
- Internet (75%)
- Wi-fi (13%)
- TV (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon
|
Wi-fi | 9 minutes ago |
|
Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Abingdon
|
Internet | 7 days ago |
|
Oxford
|
Internet | 12 days ago |
|
Buckingham
|
TV | 14 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
-
Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
-
Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
-
Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
-
David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
bannedbird (@acikbasufuk) reported from Cumnor, England@virginmedia the worse customer service and layer I never ever buy their services again
-
Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
-
Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
-
Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
-
F de Federico (@FedeFruinque) reported from Oxfordshire, EnglandDoes anyone is having issues with @virginmedia around #Oxford today???
-
Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
-
Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
-
Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
-
Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
-
Betty Jo Workman (@bettyjo62) reported from Abingdon, England@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
-
Gillian Haley (@gill_haley33) reported from Witney, England@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
kim 🥀 (@ersaztly) reported@virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!
-
Krystal🌹 (@KrystalEzinne) reported@virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬
-
Sarah Poyntz (@sarah1986) reported@ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!
-
me (@CalJamesPhoto) reported@virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever
-
DaZzA (@aLpHaDaZzA) reported@ArtTed___4 You are obviously not a @virginmedia customer then!
-
Cherta (@cheetachops) reported@virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed
-
carys 🍊 (@syrachg) reported@virginmedia please can you help me - I can’t register for an account which means I can’t check bills
-
GW (@GGWilliams72) reported@virginmedia @mthewett I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
-
Ally (@allypetrie81) reported@virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?
-
The Great Socrates (@Find_truth4all) reported@virginmedia This new 360 box update forcing the home screen on startup is terrible. Give us an option to boot straight to live TV!