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Virgin Media outages and service status in Oxfordshire, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 26, 10:28 PM GMT+1.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Phone (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Kidlington, Oxford, Witney, Begbroke, and Buckingham.

CityProblem TypeReport Time
Kidlington Internet 1 day ago
Oxford TV 4 days ago
Oxford Internet 5 days ago
Oxford Internet 7 days ago
Oxford TV 13 days ago

Nearby cities with recent reports

Oxford

4 recent signals

3 days ago
Kidlington

1 recent signals

1 day ago

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • JaneThomas33
    Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • pepetideo
    CrankyGeek (@pepetideo) reported from Begbroke, England

    @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • johndoran21
    John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adam_2510
    adam (@adam_2510) reported

    @virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it

  • OldSkoolGeek71
    Pauly (@OldSkoolGeek71) reported

    Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

  • Gregster29
    Greg O'Connell (Two jabs) (@Gregster29) reported

    @virginmedia Ringing customer services was my first port of call and that got me nowhere.

  • BigPaul91
    PMAC (@BigPaul91) reported

    @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

  • paulpresenteruk
    Paul Hulse (@paulpresenteruk) reported

    Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia

  • Jools_Orca
    Jools (@Jools_Orca) reported

    @lsrlinda I’m pretty sure many have struggled with very poor English or a similarly strong accent. My neighbour is hard of hearing and swapped Virgin Media for BT due to such struggles.

  • notjay92349724
    not jay (@notjay92349724) reported

    @FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents

  • miaKJKJ22
    mia (@miaKJKJ22) reported

    @virginmedia @Gregster29 How to contact you on Sunday with Internet connection issues? The router is flashing yellow since yesterday (Saturday), troubleshooting not working.