Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.

City	Problem Type	Report Time
Oxford	Internet	6 hours ago
Buckingham	TV	3 days ago
Oxford	Internet	5 days ago
Oxford	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Bill Butcher (@wcbutcher) reported 34 seconds ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Melisa Soto (@Melyclassy) reported 37 seconds ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Nick Malden (@Malders) reported 1 minute ago from Godstow, England

  @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

• 
  Chris Chapman (@poolshark1972) reported 4 minutes ago from Witney, England

  @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

• 
  CrankyGeek (@pepetideo) reported 9 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Miles Gomme (@MilesGomme) reported 17 minutes ago from Cumnor, England

  @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

• 
  Michael North (@mickthenorth) reported 17 minutes ago from Oxfordshire, England

  @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

• 
  Andrew Daly (@ellejack1824) reported 18 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Bex Allen (@travellingbex) reported 19 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  Adam (@Adamox2020) reported 32 minutes ago from Oxfordshire, England

  @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

• 
  mandy jones (@mandysatwit) reported 33 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Andrew Daly (@ellejack1824) reported 36 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Chris Watts (@diddywatts) reported 37 minutes ago from Witney, England

  @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

• 
  Bill Butcher (@wcbutcher) reported 37 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  movenicely (@movenicely) reported 37 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

• 
  Roxanne Selby (@roxanneselby) reported 38 minutes ago from Oxfordshire, England

  @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

• 
  Headington News (@HeadingtonNews) reported 41 minutes ago from Oxfordshire, England

  Virgin Media down in at least part of central Headington. Engineer on his way, apparently

• 
  John P J D (@johndoran21) reported 41 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Rodney Smith (@SmithRodwsmith1) reported 53 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  Manwithfishhead (@manwithfishhead) reported 54 minutes ago from Abingdon, England

  @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Bhangoo (@NathanBhangoo) reported 6 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.

• 
  banofi (@sparkly_sand) reported 9 minutes ago

  @virginmedia you need to cater for people who work from home. I’m losing earnings due to bad internet. Apparently I can’t have business broadband and have a tv package! 🤬😭

• 
  Becky (@Becky_Batch) reported 9 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Nicola Byles (@BylesNicola) reported 9 minutes ago

  @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

• 
  Steve O (@saoc78) reported 13 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  GeekyHairyBestia (@GeekyHairy) reported 19 minutes ago

  @virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue

• 
  Justin Barker (@JustinBarker77) reported 21 minutes ago

  @virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting

• 
  LordCornelius (@LordCornelius2) reported 25 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 29 minutes ago

  @virginmedia my WiFi is down right nor sure why

• 
  kel (@_k3l__) reported 31 minutes ago

  Virgin media has been down at some point in the day for the last 3 days now🤬