Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 01/22/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Oxfordshire, Woodstock, Kidlington and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @virginmedia I'm quite happy with 4G thanks & my phone doesn't do 5G! No point in investing if Customers are leaving and I thought the network was actually EE's.

  • eddieobrien71 Eddie O'Brien (@eddieobrien71) reported

    @virginmedia Still doesn't answer the point that the service is not fit for what it advertises...The WiFi has been an issue with Virgin for years and customers end up having to buy items to fix the know issues from Virgin

  • MemoryL66809557 Inside Bodymoor Heath. (@MemoryL66809557) reported

    @virginmedia Mobile are putting their airtime prices up by 11.9%, does anyone know if you can cancel before the end of your contract, like with the TV?

  • solobasssteve SoloBassSteve 🎧 🚵🏿‍♀️ (@solobasssteve) reported

    @virginmedia I REALLY feel sorry for the people working in customer service at @virginmedia - I can't imagine what level of vitriol they must face from people livid at this shoddy messed up system and randomly massive charges added to people's bills...

  • Sam_Rigg1 Sam (@Sam_Rigg1) reported

    @jimbook8 @virginmedia Yeah and I'll keep on complaining until they get off their arses and fix it

  • glenebb Glen Ebbrell (@glenebb) reported

    @virginmedia and that is the link that doesn't work.. Settings > DEVICE MANAGEMENT > Manage my Sky Devices

  • saoyeah Saroo 🇮🇶 (@saoyeah) reported

    @virginmedia Hi, trying to report a bereavement on Volt package but link to the online form is broken and been going round the automated options on the phone, making a difficult task even harder. I want to speak to someone about changing the package too. Can you help please?

  • eddieobrien71 Eddie O'Brien (@eddieobrien71) reported

    @virginmedia Poor way to fix an issue when already paying over £90 a month for a service that fails to deliver

  • Nat39475015 Nat (@Nat39475015) reported

    @virginmedia This has been ongoing since teh 13th no reply online not even to my complaint - I need someone to contact me back you have doubled a vulnerable customers bill for no reason and have not done what u said you would

  • DBill147 Dave B (@DBill147) reported

    @virginmedia I tried, I was able to resolve my original issue but not my complaint. The service manager called Ahadh said that was all that could be done and he would not give me a deadlock letter or a copy of my file with the notes. Hence the question to @CISASUK