Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

Virgin Media signals over the past 24 hours, with local activity from Oxfordshire, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, and Buckingham.

City	Problem Type	Report Time
Oxford	TV	8 days ago
Oxford	E-mail	13 days ago
Oxford	Total Blackout	14 days ago
Kidlington	Internet	15 days ago

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 4 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Andrew Daly (@ellejack1824) reported 4 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Amelia (@Amelia30549431) reported 10 minutes ago from Abingdon, England

  @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

• 
  Betty Jo Workman (@bettyjo62) reported 12 minutes ago from Abingdon, England

  @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

• 
  Rodney Smith (@SmithRodwsmith1) reported 15 minutes ago from Cumnor, England

  @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

• 
  Bex Allen (@travellingbex) reported 17 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  Amanda Davies (@AmandaD00131015) reported 24 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Roxanne Selby (@roxanneselby) reported 24 minutes ago from Oxfordshire, England

  @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

• 
  Stuart Crook (@StuPCrook) reported 26 minutes ago from Oxfordshire, England

  @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

• 
  Desi (@missdrivanova) reported 28 minutes ago from Oxfordshire, England

  Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

• 
  Gillian Haley (@gill_haley33) reported 30 minutes ago from Witney, England

  @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

• 
  Amber 🖤 (@macer_amber) reported 30 minutes ago from North Leigh, England

  @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

• 
  Amanda Davies (@AmandaD00131015) reported 36 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

• 
  Andrew Daly (@ellejack1824) reported 40 minutes ago from Oxfordshire, England

  @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

• 
  Bill Butcher (@wcbutcher) reported 43 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  Chris Watts (@diddywatts) reported 43 minutes ago from Witney, England

  @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

• 
  Mark Crossley (@Hoopsjackal) reported 49 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  bannedbird (@acikbasufuk) reported 49 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Rob H&ynes (@RobOnABike) reported 50 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 54 minutes ago from Oxford District, England

  @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 3 seconds ago

  @virginmedia Not my issue. Read post above.

• 
  Tom J Jarvis (@TomJJarvis) reported 42 seconds ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Helen Bailey (@helenbaileyuk) reported 3 minutes ago

  @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

• 
  Steve Kelly (@kellyokid) reported 4 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Paul O'Brien (@PaulOBrienKil) reported 5 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Adam (@adamebond) reported 14 minutes ago

  @4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?

• 
  antony coyne (@Ant78uk) reported 15 minutes ago

  @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 16 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Kat Nycoll (@KatNyc1) reported 17 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Paul Hulse (@paulpresenteruk) reported 19 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

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