Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, and Buckingham.

City	Problem Type	Report Time
Oxford	TV	6 days ago
Oxford	E-mail	12 days ago
Oxford	Total Blackout	13 days ago
Kidlington	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Stuart Crook (@StuPCrook) reported 4 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Melisa Soto (@Melyclassy) reported 6 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Betty Jo Workman (@bettyjo62) reported 10 minutes ago from Abingdon, England

  @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

• 
  Bex Allen (@travellingbex) reported 18 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  A1NOS (@a1_nos) reported 22 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Katharine Fellows (@KatieFellows1) reported 23 minutes ago from Oxfordshire, England

  @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

• 
  Adam (@Adamox2020) reported 27 minutes ago from Oxfordshire, England

  @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

• 
  Andrew Daly (@ellejack1824) reported 27 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Lydia Smith (@LydSmiz) reported 28 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 30 minutes ago from Oxfordshire, England

  The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

• 
  Nick Malden (@Malders) reported 30 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Roxanne Selby (@roxanneselby) reported 37 minutes ago from Oxfordshire, England

  @virginmedia problems in OX2? No internet here

• 
  Wendy (@Wendywirdz) reported 38 minutes ago from Abingdon, England

  @virginmedia Finally we did. Took 2 days of texting. Not the best service.

• 
  Bill Butcher (@wcbutcher) reported 40 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

• 
  Michael North (@mickthenorth) reported 44 minutes ago from Oxfordshire, England

  @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 45 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  CrankyGeek (@pepetideo) reported 45 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

• 
  Jane Thomas (@JaneThomas33) reported 45 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Katharine Fellows (@KatieFellows1) reported 48 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Syeda Butterworth (@SyedaOxford) reported 53 minutes ago from Oxfordshire, England

  @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea Jones (@Ang_Jones72) reported 1 minute ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Darren (Dazza) (@scouse9000) reported 7 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  Pure Hearted Human (@Graelwyn) reported 8 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Chris4RAFC (@Chris4RAFC) reported 14 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  Stephen Maddock (@stephenm68) reported 16 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Robert Grieve (@robert_grieve) reported 17 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Edward Clements (@eddie10oo) reported 17 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  John Munro (@Munro78) reported 17 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  Jay (@_Jay_1992) reported 18 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

• 
  LGWLGWLGW (@lgwlgwlgw) reported 18 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband