Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 18, 7:42 AM GMT+1.
- Internet (56%)
- E-mail (11%)
- Wi-fi (11%)
- TV (11%)
- Phone (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 13 hours ago |
|
Buckingham
|
TV | 3 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, EnglandAnyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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mandy jones (@mandysatwit) reported from Witney, England@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edgar Hans (@lipglossaddict) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @SkyLive_TV8k offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
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Jacob-J.🏴🇬🇧 (@JJ_n4E) reported@YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞
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Elaine Walsh (@mabaker_moz) reported@virginmedia this is the third time this has happened in the last couple of weeks. And 2 days in a row. When is estimated restoration time ? When you check service checker in line it says no issues but I called and it was confirmed
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Thomas feerick (@Thomasf47338694) reported@GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?
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Virgin Media News (@VirginMediaNews) reportedGardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY
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Top Cat (@SpinCat1) reported@virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!
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Seekings (@paulseekings) reported@virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!
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Paul E Dennis (@derinzydennis) reported@virginmedia struggling to log into my account. Wanting to watch the golf on sky. Can you help? The account name and password are correct but it says I’m not connected to the internet - which I am.
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James 🎸🎹📻🎧📺🎬🎥🎞📚 (@Octagot) reported@susiepip We're all with Virginmedia and we know all the problems you've talked about Susie! They just happen to get it right so we forget to move somewhere else for a while!