Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 03/25/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham and Abingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomOxford TV
United KingdomOxford Internet
United KingdomOxford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jlandells John Landells (@jlandells) reported

    My @virginmedia Hub 3 is permanently showing an overheat status, and speeds are less than 50% of usual. Virgin Support don't care as long as I can connect to the Internet. Guess I won't get support until it dies (or gets so hot it burns my house down!) 😕 #CustomerSupportFail

  • avaeys Avaeys Khan (@avaeys) reported

    @virginmedia I am absolutely appalled by your service! I have been having issues with my internet for over a week now. Your staff did not resolve my issues and were not all that helpful. I asked for a manager call back not once but twice. Did I get a call? NO. It’s been 5 days!

  • Stevie306 Steve D (@Stevie306) reported

    @virginmedia I can't find a solution to this issue in the listed forums but it seems to affect a fair number of people. I have also been trying to find a solution with Samsung and they have suggested that I check that VM still support HDMI-CEC. Do you still support this?

  • miya_mos MIYA (@miya_mos) reported

    @virginmedia Need to cancel my contract

  • HylandAdams Lindsey Hyland Adams (@HylandAdams) reported

    @virginmedia I can clearly see that a big company like virgin have no loyalty to help or support existing customers

  • HylandAdams Lindsey Hyland Adams (@HylandAdams) reported

    @virginmedia I’ve tried calling in the morning and still the same issue of not getting through and I’ve tried on line chat

  • adzzRP7 Adam Rowney-Pratt (@adzzRP7) reported

    @virginmedia No, I don't want to. I just want to speak to someone or for you to come up with a solution

  • alex_on_fire Mr_Susan (@alex_on_fire) reported

    @virginmedia Hi! I didn't have service because self-install didn't work - a problem at the junction and an engineer had to be sent out. This meant I was paying for the first 10 days of the contract with no service. It wasn't automatically refunded, and you said there was nothing you could do

  • Bankersbonus1 Bankersbonus (@Bankersbonus1) reported

    @virginmedia Problem is our way wifi keeps dropping but when I phoned was told they could only help if not working at that very second but as it goes on and off all day impossible to do . Also in neighbouring estate all with Virgin say same thing

  • travel_geek83 Richard Kinsella (@travel_geek83) reported

    @virginmedia morning! Are there any known issues in the NG17 area today? We have tried rebooting ans connection is really up and down. I have checked the service checker and there are no known issues so far...