Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- The most recent signal from this area was received Apr 2, 9:50 AM GMT+1.
- E-mail (50%)
- Internet (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 3 days ago |
|
Witney
|
7 days ago | |
|
Oxford
|
Phone | 9 days ago |
|
Witney
|
Internet | 10 days ago |
|
Oxford
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@DailyMailUK #virginmedia such a bad service
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nigellawrence (@mrnigellawrence) reported@virginmedia Well, 72 hors on, 4 more outages, still no callback. Called again, was promised a callback. Pretty ****** service.
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GQ’s Woman of The Year (@ISetSimsOnFire) reported@virginmedia fix our wifi I am tired
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Gamingbear1991 (@gamingbear91) reported@virginmedia hi my recordings keep stuttering and are so hard to watch and yes have reset my boxes and still does the same thing having looked online people are saying that it’s a hard drive issue and that I need a new v6 box what’s the best way to sort this out
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~ (@golxgappay) reportedvirgin media wifi is AWFUL
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Dane 🍥 (@DJ__NUFC) reported@virginmedia so I've just renewed my contact and been upgraded to the hub 4.I was told I could scan black spots with the connect app to get a free booster which you now had in stock.The app and hub 4 aren't compatible and there's none in stock either?What do I do?Cancel contract?
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Forx フォックス (@Forx) reported@virginmedia its wired and wifi. it was fine yesterday but at around 8pm tonight it got bad again. i checked my quality monitor and it's once again showing massive packet loss. our internet is practically useless on the evenings this happens until the next day
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Stu Williams (@juliestuartand1) reported@MicksterNoonan @virginmedia @joelycett We have had problems. Trying to cancel our Virgin account but can't get hold of anyone to cancel it. Meanwhile they collect £60 per month, want to change to £24 per month so costing me money.
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Emma Pilgrim (@emmilooboo) reported@virginmedia I had Breeders on series link but it never recorded. Why is Breeders on catch up /demand only on sky one ulhd as now I can't watch it?! 😭😭 Is there any way I can catch up on episode 2 and 3 of series 2?
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I AM ADAM LFC! (@IamAdamLFC) reported@kebabster75 @virginmedia They are an absolute shower of sh*te when it comes to their customer service.
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C Davidson (@ColinDavidson81) reported@MicksterNoonan @virginmedia @joelycett None was cancelled due to a house move as my new installation is booked in. THEY needed up and BLAMED ME. After 3 hours, a formal complaint and 4 calls a further call got me through to a useful agent who explained cancelling your installation fixes it..