Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/05/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, Witney and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • just_ask_miles Just Ask Miles (@just_ask_miles) reported

    @virginmedia ...and just fyi, your website and your app say (last week and this week) that there is no problems whatsoever with broadband or tv in this area...

  • michele_paule Michele Paule (@michele_paule) reported

    5 years with @Plusnet and never a problem. 2 months with @virginmedia and Internet down again. Zero customer service. I will never renew this contract.

  • honestdave1437 chris (@honestdave1437) reported

    @virginmedia NO END OF PROBLEMS WITH THE NEW HUB5. Broadband always going down. Not good when I work from home. ITS A JOKE

  • TheEmJD Emma (@TheEmJD) reported

    25 minutes on hold, get through to someone who couldn't help and needs to transfer me to another department. Transfered, they couldn't help me, currently being transferred a 3rd time. Sort it out @virginmedia you're a joke.

  • TonyRadders Radders (@TonyRadders) reported

    @virginmedia Checked and it says a phone mast near me isn't working and needs repairing........gives a fix date of 10th March! This can't be right. I assume my bill will be adjusted seeing as you can't provide the level of service I signed up to?

  • SIEventsPhotos SI Events (@SIEventsPhotos) reported

    @lesleympix @virginmedia The worst thing is Lesley they left our equipment update for about 4/5 years. When the new kit was put in it was great 3 years on it has slowly gone back to we’re it was at the start. It’s taken me about 3.5 hours to do about half an hours work. Shocking.

  • Flyinspanner Steve Adderley (@Flyinspanner) reported

    @virginmedia It says there is an intermittent signal fault. STILL This has been very poor service for over a month. Question: When will this be fixed, or should I move to BT for all services? Neighbours say no issues at all with BT……

  • alanmunro Alan Munro (@alanmunro) reported

    @virginmedia It's fixed. I called back. Having said that, it shouldn't be this hard. A telecoms company should know how to call customers back when they cut them off. It's almost as if you're trying to grind people down to prevent them from leaving.

  • contentbythesea Ellen Kate Boyle | Content By The Sea (@contentbythesea) reported

    @camieee @virginmedia @Plusnet It's the worst! And now it seems VM is sending emails around about putting prices up for 2022. Madness.

  • lesleympix Lesley Martin Photography (@lesleympix) reported

    @SIEventsPhotos @virginmedia Mine is the same, never works! Drops off all the time and when it does work it’s so slow.