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Virgin Media outages and service status in Oxfordshire, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 78% Internet (78%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 7 days ago
Abingdon Wi-fi 9 days ago
Oxford Internet 11 days ago
Oxford Internet 14 days ago
Abingdon Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • BrianCobbold2
    Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • macer_amber
    Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • LydSmiz
    Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • Fabiaburlesque
    Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.

  • FedeFruinque
    F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • johndoran21
    John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • RhodriJ26331960
    Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • Hoopsjackal
    Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • SyedaOxford
    Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mairtinofaolain
    Martin Whelan (@mairtinofaolain) reported

    @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia my broadband seems to be down, can you check and fix ?

  • Irate_Jobbie
    Irate_Jobbie (@Irate_Jobbie) reported

    @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

  • Colinmc7t
    Colin (@Colinmc7t) reported

    @virginmedia Yeah yeah yeah absolutely useless service

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

  • sergiopani62
    sergio pani (@sergiopani62) reported

    @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

  • adamebond
    Adam (@adamebond) reported

    @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!