Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 14, 2:13 PM GMT+1.
- Internet (67%)
- TV (24%)
- E-mail (5%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, and Begbroke.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
TV | 1 day ago |
|
Abingdon
|
TV | 1 day ago |
|
Oxford
|
TV | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
-
Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
-
Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
-
Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
-
Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, EnglandAnyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
-
Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
-
Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
-
Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
-
Manwithfishhead (@manwithfishhead) reported from Abingdon, England@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
-
Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
-
Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
-
Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
-
Nick Malden (@Malders) reported from Godstow, England@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
-
Bill Butcher (@wcbutcher) reported from Kidlington, EnglandFor a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil (@NeilOMahoney3) reported@AW4Eva123456 @virginmedia yeah I have the same problem with ITV
-
Michael Portal (@Mortalportal01) reported@virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?
-
Paul (@Santaxmas) reported@virginmedia is tv still down?
-
Stuart Mills (@smevergance) reportedReceived letter from @virginmedia saying my bill was going to DOUBLE from June. My services have not changed. An increase of over 100% is just ridiculous! Tried to call VM but after 30 mins of waiting in the call queue I gave up. guessing that lots of people are calling to cancel
-
South Coast Commuter (@CS_Hants) reported@virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!
-
mark (@markLFC2010) reported@virginmedia Sill not working
-
Dave Pearce (@DavePea15343212) reported@virginmedia virgin tv go app now not working as was using as a work around
-
Michael Portal (@Mortalportal01) reported@MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏
-
Allan (@allanp_85) reported@virginmedia Your WiFi is horse ****!
-
HeadingleyVoice (@HeadingleyVoice) reported@virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1