Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 01/30/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbingdon Total Blackout
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gilo_81 Gilo! (@gilo_81) reported

    @Dave_Pitt_Leeds @virginmedia @MoneySavingExp Make sure to note your hours, perhaps we ask them to raise a PO for our consultation to facilitate their total lack of ability to provide a solution or customer care.

  • terrileigh1991 Terri (@terrileigh1991) reported

    @virginmedia hi, placed an order for new phone and contract this morning but I’ve kind of been left unsure if the order has been complete/processed due to no follow up email after ‘next steps for your order’. A little confused and doubting my choice to come aboard. Can you help?

  • hopemontana123 LMA (@hopemontana123) reported

    @virginmedia I'd like to discuss the TV elements I pay for and whether I can cut out any I don't use.

  • Aldehulme David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • Lorca_Music Lorca (@Lorca_Music) reported

    @virginmedia Finally, I managed to do it. Had to speak to 4 people, answer security questions multiple times to do it and got disconnected twice. Terrible experience, I will NEVER use your services again. Huge waste of my time.

  • gilo_81 Gilo! (@gilo_81) reported

    @virginmedia 30+ minutes of no solution, I didn’t. I did get connected with the manager we outlined the situation but then was disconnected, perhaps he wasn’t able to resolve the quagmire either and decided to leave it to me to resolve. Where do I send my invoice for my time?

  • ThomasBirkett3 Thomas Birkett (@ThomasBirkett3) reported

    @virginmedia I am a student renting a property and have been without WiFi for over an hour without having any further updates. I hope you can fix this issue sooner rather than later.

  • coll34 Collette Elliott (@coll34) reported

    I’ve been called stupid. A liar. Told I didn’t know what I was doing. Services turned off. Payment lost now found. Questioned as to why my payment was sent to another account. Many many triggers by @virginmedia Now they want to talk to me again They better read my account first

  • haitusxhiatus junya (@haitusxhiatus) reported

    @virginmedia I will pursue this further with the FOS you’ve clearly breached our contract and will look for further escalation. All I wanted was to leave virgin media on a good note but your poor WiFi and customer service have led to this Managers hanging up on advisors disgusting

  • devorahfurman Niecie (@devorahfurman) reported

    @plbHQ @virginmedia Go Phil- I am getting more and more peed off with them too. Was in Saffa for 5 weeks and came back to no service and my TiVo Box had none of my series links recorded 😩😩😩