Virgin Media Outage Report in Oxfordshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 1 day ago |
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5 days ago | |
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Phone | 8 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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F de Federico (@FedeFruinque) reported from Oxfordshire, EnglandDoes anyone is having issues with @virginmedia around #Oxford today???
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Rob H&ynes (@RobOnABike) reported from Oxfordshire, England@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandOnce again @virginmedia internet and Tv is down. @Ofcom
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandFor a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Gillian Haley (@gill_haley33) reported from Witney, England@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandWhy does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, EnglandAnyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia problems in OX2? No internet here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roger07 *** (@germann_ro) reported@virginmedia @HeyHorrible Why was there no warning about service being down ?
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Dan Neill (@d_neill92) reported@virginmedia again fault, no Internet no TV connection for 10hours. Absolute awful service. Cannot speak to customer service advisor. Trying to work from home with @virginmedia is like pissing in the wind.
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mandy priest (@lakingsfan82) reported@virginmedia wtf is this about our home phone changing? Just got a email saying it won’t be working anymore as it will be moving over to fibre network & has to be connected to a hub 😡 we only recently brought a new phone that now will be useless 🤬
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jimmy (@jimitar) reported@virginmedia is there issues in Bolton BL3? I have no connection and says my service is disconnected I pay you on time every month!
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roger07 *** (@germann_ro) reported@HeyHorrible @virginmedia Where abouts are you ? As saying they are updating service should be ok by 3 pm . A warning would of been nice
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JackShea (@JackSheaFFC) reported@virginmedia Of course it’s down to the engineers to fix on site. But they haven’t. I won’t get compensation until the problem solved. So I’m paying for a service that isn’t working and still without internet. Nobody can do anything so I’m just stuck without internet, still.
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Ian brown (@Ianbrow45728640) reported@virginmedia @CryptoDan2k Hi, as normal virgin media customer service is shocking can’t get through, want reduce package but care about existing customers
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Rhys Thomas (@bingojackson) reportedCan anyone please explain @virginmedia customer service and why it's so bad? #onthephonesothismightbecomeathread
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Chris King (@Chopski) reported@virginmedia Hi, I’m trying to phone but can’t get through without my password. I’ve updated the password on my account but that doesn’t work and can’t remember the one we used when we set up the account 15 years ago. Can you help please?
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Rich (@thealbino) reported@virginmedia I've been offline since you "fixed" the H&S issues outside but you can't restore my service for a week?