Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Abingdon and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Witney |
Total Blackout | |
| Oxford |
||
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Huskisson
(@HuskissonJennie) reported
@virginmedia worst customer service this morning, one cut me off and the other sounded like he hated the world. Switched to @NOW and the lady I spoke to was absolutely lovely, what a difference
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Jack_
(@Jack0182748) reported
@virginmedia In the last 2 weeks I've had issues watching boxing (ppv), bt sport and skysports (not just me either, so it's a virgin issue) plus numerous issues with WiFi. Called as you suggested and whilst being 'transferred' I've been cut off! Please can someone contact me asap
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Foolproof (Sylvia Suddes)
(@bossproofreader) reported
If you are a @virginmedia customer and you can't access your email, the only way to resolve the problem is to call and choose the option that says you're leaving the company. There is no option among those offered (broadband, TV, mobile). #VirginEmailProblems
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Matt Welch
(@mattywelchkop) reported
@virginmedia Just been on the phone for an hour trying to resolve an issue with our TV that we've had for 2 days. Got hung up on and was told no managers were avalible they have tried signing my 70yo father onto multiple contracts when all he wanted was his TV working.
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Jon Nicholas
(@jonathanwithnoh) reported
@virginmedia I’ve been trying to call and talk to a human to ask about my new installation. I can only get to an idiotic and annoying autobot. This initial experience of trying to get help totally sucks… is this what I can expect for the duration of my contract?
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therightplace
(@therightplace11) reported
@virginmedia please train your customer support to not disconnect customer calls when they cannot answer a question. It must be daunting for them when the answer isn’t scripted? Terrible service as always!
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brian mugz
(@BrianMugz1999) reported
@virginmedia Still issues in SG2. Every daytime this week broadband goes down at approx 10am but comes back on in evening.. nothing on Virgin Status about problems. Maintenance happening?
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Jarryd Mulligan 🇺🇦
(@JarrydMulligan) reported
@virginmedia Hello, I’ve left it a few days now for the issue to be resolved but I am still unable to log in to virgin media go
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Lord Ben ☁️
(@BenAKAGet) reported
@virginmedia Help with my Tivo subscription? I want to upgrade to get the Sky Sports channels for an extra £7 P/M... but how much extra would it be to get the channels in HD?
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Peter Clary 💙
(@peter_clary) reported
@virginmedia Hi @virginmedia. Thanks for responding but this was directed at @toobbroadband. We’re actually a longtime virgin cable customer but need faster upstream as well as faster downstream and we’re already paying you a lot.