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Virgin Media

Virgin Media outages and service status in Oxfordshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 17, 9:27 PM GMT+1.
  • 70% Internet (70%)
  • 22% TV (22%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, and Begbroke.

CityProblem TypeReport Time
Oxford Internet 1 day ago
Oxford Internet 3 days ago
Oxford TV 4 days ago
Abingdon TV 4 days ago
Oxford TV 4 days ago

Nearby cities with recent reports

Oxford

5 recent signals

1 day ago
Abingdon

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • diddywatts
    Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • missdrivanova
    Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

  • RhodriJ26331960
    Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • Amelia30549431
    Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • mandysatwit
    mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • SyedaOxford
    Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • HilaryGurden
    Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • FedeFruinque
    F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • BrianCobbold2
    Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • Olski
    Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cbm64
    Chris 🍺 (@cbm64) reported

    @Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!

  • georgehomiltonx
    George Homilton (@georgehomiltonx) reported

    @Benleo @virginmedia After multiple calls to their call centres in recent months I have come to the conclusion that their agents run a competition to see who can get a customer the angriest and an award is given at the end of the month.

  • worldsaapart
    laney ☆ (@worldsaapart) reported

    @virginmedia is the wifi down in the M38 area? My mum can't log into the wifi on her phone or tv and when she tries it says it's not in range

  • shystiesosa
    shystiesosa (@shystiesosa) reported

    @EnarialP @virginmedia @JoyB40 Is the Internet down for Verizon?

  • ABabySeagull
    ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported

    @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

  • jamiezerofour
    jamiezerofour (@jamiezerofour) reported

    @Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.

  • AlanDillon26041
    Alan Dillon (@AlanDillon26041) reported

    @Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.

  • CFCCath
    CFC Cathy (@CFCCath) reported

    Been a customer for 20 years and intermittent signal for last 48 hours on @virginmedia and prices going up By 25%. Time for us to part our ways methinks …

  • TessaOutlook
    TessaRestoreBritain🇬🇧🇮🇪 (@TessaOutlook) reported

    @Benleo @virginmedia You should speak to @dshensmith about this, he's had some issues himself with these companies but to do with phones. He might be able to give some advice obviously not legal or watch his videos if you haven't very good information in them

  • UpTheVibration
    England My Country I Love You (@UpTheVibration) reported

    @jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time