Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gilo!
(@gilo_81) reported
@Dave_Pitt_Leeds @virginmedia @MoneySavingExp Make sure to note your hours, perhaps we ask them to raise a PO for our consultation to facilitate their total lack of ability to provide a solution or customer care.
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Terri
(@terrileigh1991) reported
@virginmedia hi, placed an order for new phone and contract this morning but I’ve kind of been left unsure if the order has been complete/processed due to no follow up email after ‘next steps for your order’. A little confused and doubting my choice to come aboard. Can you help?
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LMA
(@hopemontana123) reported
@virginmedia I'd like to discuss the TV elements I pay for and whether I can cut out any I don't use.
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Lorca
(@Lorca_Music) reported
@virginmedia Finally, I managed to do it. Had to speak to 4 people, answer security questions multiple times to do it and got disconnected twice. Terrible experience, I will NEVER use your services again. Huge waste of my time.
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Gilo!
(@gilo_81) reported
@virginmedia 30+ minutes of no solution, I didn’t. I did get connected with the manager we outlined the situation but then was disconnected, perhaps he wasn’t able to resolve the quagmire either and decided to leave it to me to resolve. Where do I send my invoice for my time?
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Thomas Birkett
(@ThomasBirkett3) reported
@virginmedia I am a student renting a property and have been without WiFi for over an hour without having any further updates. I hope you can fix this issue sooner rather than later.
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Collette Elliott
(@coll34) reported
I’ve been called stupid. A liar. Told I didn’t know what I was doing. Services turned off. Payment lost now found. Questioned as to why my payment was sent to another account. Many many triggers by @virginmedia Now they want to talk to me again They better read my account first
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junya
(@haitusxhiatus) reported
@virginmedia I will pursue this further with the FOS you’ve clearly breached our contract and will look for further escalation. All I wanted was to leave virgin media on a good note but your poor WiFi and customer service have led to this Managers hanging up on advisors disgusting
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Niecie
(@devorahfurman) reported
@plbHQ @virginmedia Go Phil- I am getting more and more peed off with them too. Was in Saffa for 5 weeks and came back to no service and my TiVo Box had none of my series links recorded 😩😩😩