Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 11/25/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail
United KingdomWitney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MamiMorte Belle (@MamiMorte) reported

    @KhainesKorner Bruh Virgin Media promised me 100mbps and I never got more than 30 no matter what I said to em

  • monkeymagic73 Peter (@monkeymagic73) reported

    @virginmedia Checked neighbours but they don't have it. Yodel customer service is useless. Keep saying it's been delivered.

  • 66Paulkelly Paul (@66Paulkelly) reported

    @virginmedia A webchat? Remember those crazy days where you could phone a number if you had a problem and you could actually speak to somebody.

  • suddenlysarah1 Sarah Mannion (@suddenlysarah1) reported

    @virginmedia WiFi down again, your help pages are erroring and so is my patience level. This has been intermittent all day. Is there known issues in Sheffield?

  • Liverpoolshell Michelle Langan (@Liverpoolshell) reported

    @tonymc39 @virginmedia terrible

  • Jnevans73 Jason Evans (@Jnevans73) reported

    @virginmedia can you help. An engineer came today to fix my broadband and said I need to contact customer support to get 2 WiFi max boosters as my boosters are not working

  • dpjohnston10 Darren Johnston (@dpjohnston10) reported

    @virginmedia Yes. I’ve been through all of that and have an email confirming that I would get a credit to my account to cover the early cancellation fee as I had met the criteria for a non serviceable address. I never received a credit and instead today you’ve taken money from my account

  • bubblychick2001 Brid joynes (@bubblychick2001) reported

    @virginmedia She is calling me back tomorrow to see if its sorted if not she will start another new contract.I might get another remote. Tbh your call centers have been very unhelpful in general since 2020 I downgraded last year because I couldn't get help with WiFi and a second v6 box

  • carooftheavon CC (@carooftheavon) reported

    @virginmedia There are no options to speak to anyone. I have just tried. 1 for broadband/TV 1 to confirm account. Recorded message. 1 for more about this issue. Then Click on the text we sent you (already done) Register for updates (already done) Click 0 to return to main menu Or ring off.

  • catvarley Catherine Varley (@catvarley) reported

    @virginmedia No - that was in relation to the ongoing 360 issue which I had a call on today. The password issue is separate.