Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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The latest reports from users having issues in Oxfordshire come from postal codes OX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/25/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford TV
United KingdomOxfordshire Internet
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kilbyyy Sasharr (@kilbyyy) reported

    @virginmedia Been calling non stop since Thursday since broadband went off. Customer service is appalling! It’s in the hands of your CEO executive office now

  • AlanDurney Alan Durney (@AlanDurney) reported

    @virginmedia Go to SKY or BT, Virgin's customer service is dreadful and they are overpriced! I am switching this month.

  • mrkevincooper Kevin Cooper (@mrkevincooper) reported

    @virginmedia You didn't do anything with my last complaint and have already exceeded your expected 24 hour fix (plus a week) , what's the point. I'm losing £300 a day salary due to your incompetence

  • bertooo8 Robert lamb (@bertooo8) reported

    @virginmedia what the hell is wrong with your Internet its as **** as skys unless you are in the same room as the box

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia @Florence_R_A I want to cancel my house phone line. The house phone is being changed to digital you plug it in your hub, which is located in a room at the top of the house. So I can only have one phone & its in a remote room upstairs. Previousy I had a phone in the lounge & my bedroom

  • andreammcrosby andrea (@andreammcrosby) reported

    @SkyUK trying to get a better package than I have with @virginmedia can I have any help

  • optimusjrprime - (@optimusjrprime) reported

    5 days in a row Virgin media wifi has been completely useless, issues always begin at the same time each day how strange. No ETA on fix either horrendous service. Can’t wait to switch to BT, good riddance.

  • GarfieldStubbs Garfield Stubbs (@GarfieldStubbs) reported

    @virginmedia internet and tv down again. Not been the greatest start.

  • Nin_Boombox Nin (@Nin_Boombox) reported

    @virginmedia She told me all was sorted she’s applied the discount and got me back down to my normal price. My bill due in next few days is still £139.99. I can’t understand what is so difficult. I need this sorting before I’m billed that amount.

  • Marcw1708 Marc waters (@Marcw1708) reported

    @virginmedia can you explain how I go about seeing if the speeds I’m getting are sufficient? Time after time the internet drops and it’s really pathetic how often this is. I don’t feel the service is fulfilling the terms of the contract and unless sorted will be looking to cancel