Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Ellis
(@seellis11) reported
@virginmedia Wireless. Ethernet connections working fine. Wireless speed fine when connected. Drops out regularly. Sometimes for seconds, other times longer. Losing connection during lessons & mtgs. Was also happening when just myself and two devices in house so not too many devices problem.
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Daniel_Bevis 🌈
(@Daniel_Bevis) reported
@AndyCarolan @virginmedia I feel that way [about the price hike] with Netflix next month. Never hear anything but moaning about VM in my local FB groups, and my family always had similar issues too when they were with them.
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so
(@so93427143) reported
@virginmedia The internet has been playing up since last night. I work from home and am losing money by waiting for it. I have restarted the router multiple times, the online service status is saying nothing is wrong but clearly that is false. Any idea when it will be working?
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Anne-Marie Lees
(@lizzydrip91) reported
@virginmedia I need an update on this. We're thinking of leaving you anyways as the WiFi never works (see my many tweets) and the TV is forever crashing. Why should we pay for goods we're not receiving to the high quality you promise?
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Andy Nicholls
(@baz_nicholls) reported
@virginmedia Didn’t watch it. Gave up and went to bed. Tried re-watching the pre-lims this morning and they’re unwatchable. Breaking up, cutting out. Found out who won before I had a chance to watch it. #virginmedia service ruined #UFC257 for me. So I’ll still be seeing you for that refund.
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Sarah Ellis
(@seellis11) reported
@fhplovedollface @virginmedia Same issue here. Made formal complaint in Nov - still unresolved. Intermittent broadband since install in September. Shocking customer service. Still haven’t had a call from a manager. Daughter Yr11 doing GCSE lessons online, we’re key workers working from home. Not good enough.
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Sarah Ellis
(@seellis11) reported
@virginmedia Made formal complaint in Nov - still unresolved. Intermittent broadband since install in September. Shocking customer service. Still haven’t had a call from a manager. Daughter Yr11 doing GCSE lessons online, we’re key workers working from home. Not good enough.
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ЯoЬ J૯ωɿէէ
(@rob_jewitt) reported
Anyone else in the NE34 postcode area having internet connectivity issues with #virginmedia ? @virginmedia
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Ed61
(@Ed6114) reported
@virginmedia wow another night of pixelating tv, made even more infuriating by Virgin ads extolling how good the service is
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DJB
(@beano438) reported
Poor @skytv . Contract up for renewal, been a tv, talk & bband customer for 7 years. Your app offers renewal for tv at £67. Spoke to one of your agents to reduce who then offers the same for £101 and can’t get lower. Poor during these times. @virginmedia offering more for less