Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Buckingham.

City	Problem Type	Report Time
Oxford	Internet	2 days ago
Abingdon	Internet	4 days ago
Oxford	Internet	10 days ago
Buckingham	TV	11 days ago
Oxford	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Rob H&ynes (@RobOnABike) reported 5 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 8 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Melisa Soto (@Melyclassy) reported 9 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Betty Jo Workman (@bettyjo62) reported 13 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  Jane Thomas (@JaneThomas33) reported 13 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Betty Jo Workman (@bettyjo62) reported 14 minutes ago from Abingdon, England

  @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

• 
  Rodney Smith (@SmithRodwsmith1) reported 18 minutes ago from Cumnor, England

  @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

• 
  Andrew Daly (@ellejack1824) reported 25 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Amanda Davies (@AmandaD00131015) reported 27 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Chris Watts (@diddywatts) reported 28 minutes ago from Witney, England

  @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

• 
  Mark Crossley (@Hoopsjackal) reported 33 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  John P J D (@johndoran21) reported 36 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Suzanne Gorham (@SuzanneG1996) reported 37 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  David Brimson (@Brimson1) reported 39 minutes ago from Yarnton, England

  @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

• 
  mandy jones (@mandysatwit) reported 43 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Amanda Davies (@AmandaD00131015) reported 43 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

• 
  Adam (@Adamox2020) reported 46 minutes ago from Oxfordshire, England

  @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

• 
  David Brimson (@Brimson1) reported 49 minutes ago from Yarnton, England

  @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

• 
  Brian Cobbold (@BrianCobbold2) reported 53 minutes ago from Bicester, England

  @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

• 
  Betty Jo Workman (@bettyjo62) reported 56 minutes ago from Abingdon, England

  @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 6 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Jess Stocks (@jrstocks89) reported 10 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 15 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  Swindon! (@swindon124759) reported 17 minutes ago

  @virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin

• 
  Andy (@sadelta99) reported 20 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  Richard Aldous 🍊 (@RJAldous1) reported 22 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡

• 
  Sir Christopher (@chrishenry88) reported 27 minutes ago

  @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

• 
  Paul Green (@pgreen83) reported 29 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Gary Adams (@GazzaAdams) reported 29 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Brian Saxton (@bksaxton26) reported 30 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies