Virgin Media outages and service status in Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- The most recent signal from this area was received Apr 2, 9:50 AM GMT+1.
- E-mail (50%)
- Internet (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 1 day ago |
|
Oxford
|
Internet | 2 days ago |
|
Witney
|
6 days ago | |
|
Oxford
|
Phone | 8 days ago |
|
Witney
|
Internet | 9 days ago |
|
Oxford
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@BisleyRocks @virginmedia Same here too - what is this **** today?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, EnglandTerrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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bannedbird (@acikbasufuk) reported from Cumnor, England@virginmedia the worse customer service and layer I never ever buy their services again
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jussi Sallinen (@jussisallinen) reported@virginmedia I'm 100% confident Virgin Engineers did everything they could in their power - just trying to get some transparency into long outages like this, currently it's a black box to me as a customer. That long outage is really uncommon so that's why I'm curious what caused it in 2021.
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Crystal78 (@Crystal27674320) reported@virginmedia can someone please DM me regarding an Alf account and cheque refund. Poor customer service
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Paula Akpan (@paulaakpan) reported.@virginmedia is easily the worst service provider out there. Please, if you're for some godforsaken reason considering becoming a VM customer, don't. They make it impossible to cancel your contract (via webchat, email or phone call), especially if you're moving to a new property
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Mohammed J Kharal (@MKharal786) reported@richardbranson Dear Mr Branson, I would like to bring to your attention, how terrible the service has been from one of your companies, Virgin Media. It has been over a year since I’ve been experiencing issues but NOT a single person in your organisation has taken responsibility.
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Martin Senyszak (@MartinSenyszak) reported@virginmedia It says nothing reported - but using your tools just takes me in an endless loop of checking to see the router is plugged in, etc. Could it be a hardware problem? Thanks
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Kris King 💙 (@distant_angel) reportedHi @VirginMedia. I'm getting an ungodly number of robocalls and hang-ups on my landline. Your website unhelpfully suggests I report to Ofcom, but I can't because the number is always "unavailable". Curious to know what you're going to do about it?
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?
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Séverin bruhat (@severin_bruhat) reportedHey @virginmedia what’s the best way to get some support? My connection is super unstable since I upgraded to 300mb. Hard to work from home properly. I have tried everything you say on your website and can’t get someone on the phone
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Haley (@halesabailsa) reported@virginmedia No updates of any form. I was advised a manager would call in 48 hours by three reps so you guys really need to sort your complaints handling training. Guess I’ll just wait as nobody wants to sort this. Amazing service guess it’s just like my broadband - dodgy.
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!