Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Internet | |
| Woodstock |
Internet | |
| Witney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Rhodri Jones
(@RhodriJ26331960) reported
from
Oxfordshire, England
@virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Tanner
(@james_a_tanner) reported
@virginmedia Nope - doesn't work. No chat is popping up! :(
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ABH
(@AndrewBH) reported
@virginmedia Sure! His bill had jumped from £90 to £147. He called #virginmedia to ask for help. So you just increased everything! 350Mb to 1Gb. A free SIM to one which cost £25 a month. Shameful, shameful, shameful.
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ABH
(@AndrewBH) reported
@virginmedia Then you make it impossible to downsize his deal. I’ve called in so many times. Your agents say “I’ll put you though to a team who can help” then cut me off to avoid dealing with the problem.
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Rachel
(@rachiecheeks) reported
@virginmedia and for the third time this month. Left all weekend with total loss of service. No engineer til Wednesday. Getting boring now!
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Dom
(@domioGeordio) reported
@virginmedia Why should I have get a new email address just to account for your terrible service?
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James Tanner
(@james_a_tanner) reported
@virginmedia the whole internal network would lock up. I complained about this multiple times over 2 years ago. Finally gave up and put router in Modem Mode and installed EERO WiFi routers. At least that way, if internet dies, the internal network survives and everything still works
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ian
(@IanWrightyian) reported
@virginmedia I've already made a complaint but now can't come out for another month to be put right . JOKE #virginmedia
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James Tanner
(@james_a_tanner) reported
@virginmedia Some of the fault is being implied it's be cause of using Modem Mode & EERO network, but if the @VirginMedia router wasn't absolute dog sh*t we wouldn't have needed to do it! We have WiFi sockets etc as disability aids, but when internet died, it would kill the router (cont)
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ABH
(@AndrewBH) reported
@virginmedia And not only that, his home phone from Virgin stopped working for a month and after trying to fix that everything stopped working. And still my dad would prefer your products over your competitors. You need to look after customers far better than this.
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Ginger Iain 🏴🇪🇺
(@iainlewisguitar) reported
@virginmedia Also, the service checker says no issues in my area, but when I spoke to someone on the phone they said there's a known issue that would be fixed yesterday. Now the phone line says issue will be fixed on Tuesday