Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay 🇵🇱
(@aj_11235) reported
@virginmedia hi. Internet has just disconnected for no reason. Location is apparently fine. Advice boxes don't help. Would appreciate everything being plugged back in. Thanks.
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James Rodgers
(@James_Rodgers1) reported
@virginmedia 3 times now in 2 days I have had calls from a random call centre claiming to be from Virgin Media. One claiming to be from "virgin media security" asked them to verify who they were and then put the phone down. Where do I go report these?
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Jade Walford
(@jwalford17) reported
@virginmedia I’ve hung up now… was on hold over an hour as it was. Been trying to sort out cancelling my 80+ year old grandparents tv contract seeing as they’ve been paying through the earth unnecessarily… they initially wrote to cancel in October but you keep sending bills.
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wildermann
(@NareshSubhash) reported
@virginmedia your service is getting from bad to worse. Today we have again been left with **** internet, and all your bloody website can tell me is “ your broadband is intermittent” no **** Sherlock! Right now we are are yet again plagued by this terrible broadband! Do better!
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Rich G Jones
(@wretchedtimes) reported
@virginmedia been trying to contact CS to cancel contract and after being on hold for 30 minutes got a pre-recorded message saying my call would not be answered and I should cal back tomorrow.
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Illy Mus 💙
(@illymus) reported
@virginmedia how can you say you say on your app and website that there are no issues when clearly by the sheer number of volumes of tweets all saying the same thing about technical errors. We all have work to do so cannot wait 24 hours. I am also currently
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Kathryn
(@Illuminatekat) reported
@virginmedia Maybe give your customers customer retention discounts instead of constantly sweetening deals for new customers. And when customers do want to leave, don't hold them on the phone for 45 mins and actually LISTEN to their complaints of poor service and FIX it.
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steveathome1
(@SteveKilmurry) reported
@virginmedia Can anyone help my mum who has broken her hip? Virgin have ended her mobile service by mistake so she has no phone and can't get out. The CS agent wouldn't help due to data protection even though I had every detail apart from the account password so wouldn't correct.
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Eddy Leviten 💙
(@eddylev) reported
@virginmedia ...but engineers left the site without fixing the problem...and leaving customers disconnected...very very poor service indeed
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Chlo ♡
(@Chlo_62) reported
@abbyhorsegirl @virginmedia I know! They sent me the free wifi dongle, but honestly it’s a piece of ****!! Never had any signal and always says connection error so it doesn’t get used anyway! My Installation has been rescheduled 3 times now because the external works haven’t been done. ******* stupid 🙄🙄🙄