Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart fox
(@stuartfox56_fox) reported
@virginmedia So the external works has fixed the TV ran a new line issue now the Internet is constantly off it doesn't drop in and out now the men from KIER said a virgin technician will fix this. To be honest I won't hold my breath as the technician on Thursday was completely uninterested.
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Chris
(@Ichris1965) reported
@virginmedia Just call and sort out the complaint, I have sorted the o2 out . Just call I’m not wasting anymore time - make sure it’s a a dept. manager and they have the answers , Also the ignorance of you salesman, DD
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Callum
(@Callumreal1) reported
@virginmedia Been on hold for too long. This isn’t my problem. If you want the router back, feel free to rearrange with me, not the other way round.
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Jason D
(@jay_j79) reported
@virginmedia I have a complaint number because as I say, whilst I was on the phone, the random cal handler opened a complaint case and closed it whilst I was on the phone
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Sal & Ruby
(@SalandRuby) reported
@I_Am_Maff @virginmedia were so incredibly rude to me once I said I was leaving. #SkyQ is way worse than tivo. Maybe I should have considered Glass!
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Mr.Redfern 🏴 🇺🇦 ₿
(@MrRedfernGT) reported
@virginmedia Yes. I have had an engineer visit this morning for a separate, unrelated issue.
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freddie
(@freddieminelli) reported
@virginmedia internet has gone down 12 times in the last 24 hours in BD10. What the hell are you playing at? How am I meant to work?
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Richard Lenton
(@Leno_17) reported
02 customer , never got through via priority , Virgin media customer Never got a look in. In a que all morning and never got through, now unavailable ! Looks like I’m not going to watch Peter Kay again 🥹
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raffertysboro
(@raffertysboro) reported
@virginmedia And then yesterday you had the cheek to tell us we would have to pay for another 30 days service, totally unacceptable, a complaint has been made, I will be escalating both internally and externally if you.try and pursue your current course of action
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lillybr00k
(@lilly_brook) reported
@virginmedia CS2004 nothing working from instructions. Please help? @virginmedia