Virgin Media Outage Report in Oxfordshire, England
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The latest reports from users having issues in Oxfordshire come from postal codes OX5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Kilbey
(@KilbeyRob) reported
@virginmedia In fact there was no service for most of Sunday except intermittent 1mb (1%) connection which lasted a few seconds.
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Jonathan Lambert ⭐⭐
(@jonlambert111) reported
@virginmedia I have been on phone waiting more than 30 minutes to try and cancel my account, why does it take 5 minutes to open an account but a nightmare to close it...!!
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Amrutha
(@Amrutha23279193) reported
@virginmedia In the link, it says that the service has been disconnected. I haven't cancelled any services so I am supposed to be getting the broadband connection until June 4th.
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Con
(@ConMil46) reported
@virginmedia In my original tweet I explained that I was placed on hold and then transferred to an automated service, I'd describe that as rude. Further, being told I was be transferred to somebody who could help, but then transferring to a automated service is rude. 1/2
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VeteransUK🇬🇧🇺🇦👍
(@VeteransUK) reported
@virginmedia U agreed a new contract deal via the phone then didn't activate the deal, when the customer called U denied any knowledge and try to offer the same deal for £20 more! U cannot connect the customer to Glasgow customer services who agreed the deal. #Sharp_Practice
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ChristovJN
(@christovjn) reported
@virginmedia I’m pretty much done with this issue with you guys, I’ve done every test under the sun and it sounds like the general issue is the new router for 1Gb. It’s been reasonable up to now but it can’t cope with the amount of devices.
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Jessspare Louise
(@JessspareL) reported
@virginmedia your phone customer service is appalling and extremely rude!!! We have been hung up on 3 times just trying to fix a simple problem This is absolutely ridiculous!!!
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Ollie Howe
(@olliehowe) reported
@virginmedia The connection with my iPhone is rubbish and has been since Virgin was installed at my house 7 months ago. The only advice I ever get is ‘try rebooting your hub’, which I’ve done repeatedly and is something I never once had to do with Sky in 20 years of being with them.
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Brian McGilligan
(@bsmcgilligan) reported
@virginmedia I renewed my Virgin Media contract online at the weekend and received email confirmation that all previous channels would still be available; however, this is not true as I have been without ca. 20 HD channels for two days and no resolution has been forthcoming
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Vivian Quynh Pham
(@qpviv) reported
@virginmedia I've been without wifi/all service for 6 months and appnts to fix it has been constantly pushed back by your team. Now your team is refusing to pay out compensation and I've had to pay for alternate wifi AND for the acc even though Ive had no wifi. Why is this okay?