Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Mahay
(@AmitMahay1) reported
@virginmedia If your working hard as your customer service is, then tbh I don't think your phone issue is ever going to be resolved. You might as well shut shop mate.
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Tim Dawson
(@timdnottingham) reported
@virginmedia My introductory offer doesnt end until March. Any other suggestions? Please don't treat me so abysmally, I've worked in Complaints for a major insurance company so i know what is expected in terms of treating customers fairly and making them aware of price changes.
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Nathan Young
(@npjy83) reported
@Mikeo56977865 @virginmedia Happened to me as well. Hopefully in 6 months time I can get a better service provider. They have been very poor.
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Liam
(@KasiusKreed) reported
@virginmedia As above my acc no has been given Cancel my services on the 10th Ive rang for 7 days and used the text service which just gives me options all over again after saying its busy with a 3 hour wait. I’ve waited over a week. Spent half the time on the phone listening to shite music.
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Danielle Butler
(@NellieButlerx) reported
@virginmedia Right we’re going round in circles here virgin. I’ve tried to call since the 20th and it’s been very busy. Then technical issues this weekend. Tried the WhatsApp team and messaging yous. No one clearly has a clue what’s happening and yous aren’t even reading my messages properly
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Nathan Young
(@npjy83) reported
@virginmedia Anyone else having problems calling them this morning? Whenever I do, it keeps hanging up on me. Their automated voice confirms they are too busy to deal with me and hung up. Rude
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Tim Dawson
(@timdnottingham) reported
@virginmedia This is woeful. I honestly can't wait for my contract to be up so I can cancel and have nothing more to do with Virgin Media
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jen
(@jen25784143) reported
@virginmedia is there still an issue with phone lines as trying to do a homemove and been on the 1 hour
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Brian Kealy
(@BrianKealy3) reported
Just to say @virginmedia your phone and text lines are not functioning for anyone who wants to cancel. How odd
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Pelin Val
(@PelinVal) reported
@virginmedia The website has been taken down too , what the hell is going on ?