Virgin Media Outage Report in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxfordshire come from postal codes OX5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
TV | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Syeda Butterworth
(@SyedaOxford) reported
from
Oxfordshire, England
@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ant
(@Snappxrz_) reported
My virgin media been down and **** for 2 days. PAIN
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Gary Harrison
(@tinyhaz) reported
@virginmedia So there is a downstream congestion issue that only impacts my whole street at 8pm every night. Virgin have been working since 26th March apparently and they cannot tell me how long it will take to fix and your website says there are no issues in my area. Utter incompetence.
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Marco Holness
(@Captain_Hummus) reported
@virginmedia Completed the test by resetting the router and nothing has changed! Still have high download and ZERO upload. Can someone from your team just admit there is an issue that’s not to do with our routers? Various users on Twitter are reporting the same thing. When will this be fixed?
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Jenny May
(@Jenpen21) reported
@virginmedia FFS! What is going on today! Every 30 minutes pretty much my Internet is dropping out! 🤬🤬 looks like @SkyUK might be gaining a new customer
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Dave Chisnall
(@chizzy73) reported
@virginmedia Just sort out the rubbish service that it keeps having to reboot the router. Getting boring now!
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Dru Masters
(@drumastersmusic) reported
Rant about Virgin Media Business warning... @vmbusiness trying to pay you for your service but you keep cancelling the installation because YOU can’t change 16 to 16a... Really? Is it really that hard?
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Goat
(@Babyootang) reported
@virginhelp please can you help- been waiting for 3 weeks for @virginmedia to connect me after I moved and they let me down on 19th March. Customer service is abysmal and not getting anywhere! Been a loyal customer for years and problem is not being sorted!
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James Hudson
(@James_4x) reported
@virginmedia I did. It was they who diagnosed our low upstream power and qam and said a technician needed to come out. We got a technician (eventually), who proved the issue was outside the property by replacing the router. There is nothing WE can do to fix this, which is why I want out.
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Sophie Stevenson
(@sophiestevox) reported
@virginmedia need to sort their **** out n get our internet back up n running, no WiFi, no phone, no tv n they’re saying no engineers are available to come out n help so there’s nothing they can do 🙄🙄 what a shambles especially when people are relying on working from home
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Joe Merriman
(@JoeCMerriman) reported
Lutz Schuler, CEO of Virgin Media is rumoured to be taking command of Britain's biggest mobile network, as it seeks regulatory approval for its £31bn tie-up with O2.