Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
||
| Oxford |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Newton
(@DebsNewton) reported
@virginmedia hi, is there any news on when the broadband issues in Brimington are likely to be fixed? We've been without a stable service for over 24 hours now. Thanks
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Amelia Louise
(@ameliaa_hall) reported
@Harryafc @virginmedia Honestly they are awful! Excuse after excuse! How that company is still running I do not know!… oh yeah that’s right, they keep taking money off people and charging for a service that doesn’t work 🙈
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Luke
(@lukehmuse) reported
Really not happy with @virginmedia ringing me up and trying to sell me more of their services in the evening. Looking at missed calls as well they've tried night after night. Leave me alone, I'm already your customer for goodness sake!!
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You-Nigh-Ted!
(@Iffy_aka_Giggs) reported
@fazzeem @virginmedia Hes got the issue.. you should be going out of the way to cater to him. Take his number, find out a suitable time for him, speak to someone in the relevent department and arrange for him to be called. This customer service malarkey isn't had hard..
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Jamie welch
(@jay_w10) reported
@virginmedia Hi, we have called up been fobbed with aload of rubbish. Can’t get Wi-Fi when sitting next to the box tvs are still playing up. I’ve paid for installation and it’s been installed but not working. I want to get rid of the two 360 boxes and just have two v6 boxes and Wi-Fi to work
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All jokes6737🏴
(@jokes6737) reported
@virginmedia Keeps cutting off every 5 minutes basically been using my 4G for 2 weeks you’re engineers do nothing crap internet crap service
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Amelia Louise
(@ameliaa_hall) reported
@virginmedia Why does all of it matter when? I really do not see the point! You seem more interested in finding out about the complaint than trying to find a resolution. Everything is just time wasting. Each time you are asking these questions my WiFi is still no closers to being fixed
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Lisbon in the sun
(@cohenke67) reported
@virginmedia I have told you via phone call and also txt the address to send this to, this mess is due to your company not sending the bag to my address..... How many times do you need told ???? Sort out your customer service as its an absolute disgrace.
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Ed Blake
(@EdwinStanleyB) reported
@virginmedia I haven’t checked there… weird your customer services people didn’t suggest that! But I’m guessing I will have needed a Virgin account for my complaint to get linked to?
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ViejoLoco
(@HavanaViejo) reported
@virginmedia Dear (name redacted), There's something in our possession that belongs to you! Contact us as soon as you can... That is the entire message. It was addressed to my spouse but sent to my email address. I have never done business with Virgin.