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Virgin Media

Virgin Media Outage Report in Oxfordshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 13 hours ago
Witney E-mail 5 days ago
Oxford Phone 7 days ago
Witney Internet 7 days ago
Oxford Internet 9 days ago
Oxford Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • SyedaOxford
    Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • diddywatts
    Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • Steve_Irv
    Steve (@Steve_Irv) reported from Cumnor, England

    @CambridgeGuy1 @virginmedia Broken here too…

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • chrisdaleoxford
    Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

  • diddywatts
    Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • mandysatwit
    mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jennysweetie
    Jennifer West (@jennysweetie) reported

    @virginmedia I am absolutely disgusted with the service (or lack of) that I have received over the last few weeks. Completely disgraceful. Appalling company.

  • melmichael1
    mel0308 (@melmichael1) reported

    @virginmedia It’s not working and it’s continually like this, sick of it. On the phone to Sky now to see what they can offer

  • FedUpMammy
    Becca Murdoch (@FedUpMammy) reported

    @skytv what’s with the sky Q box just deciding it wants to turn off/stay on ff or rewind/refusing to record while paused? We pay a lot of money for a service which just isn’t up to scratch, tv is a mess, broadband pitiful. Thank goodness @virginmedia were at the door today.

  • Lewishamdreamer
    Jason is on Mastodon 🏳️‍🌈🪷 (@Lewishamdreamer) reported

    @virginmedia Oh good now your site acknowledges the widespread failure. And promises a fix by 2130. Is that reasonable? I don’t think it is, especially given your outrageous price hike.

  • Lewishamdreamer
    Jason is on Mastodon 🏳️‍🌈🪷 (@Lewishamdreamer) reported

    @virginmedia Not true. Your service status is failing as much as ever. The whole street is out, so if you don’t already know where/what the problem is I’ll just have to wait the standard 4-5 hours until you finally agree and do your jobs and fix your problem.

  • callum1512_
    ⚪️ (@callum1512_) reported

    @virginmedia no unfortunately it still seems that the outage is effecting the Exeter area. #ecfc #pafc

  • VanessaKenehan
    Vanessa Kenehan (@VanessaKenehan) reported

    @SurvivalZippy @virginmedia I’ve only got a basic tv package, the line rental they insist you have to have and basic broadband for that price. I’ve been a loyal customer since they took over from Cabletel in the 90s 🤬

  • Waheed67457074
    Waheed (@Waheed67457074) reported

    @virginmedia But upon calling the help line I've been told we must now take another day off work as we have to be in

  • Waheed67457074
    Waheed (@Waheed67457074) reported

    @virginmedia The problem in her words was that.. We have had a badly installed line and it was only supposed to be temporary, her test signalled I have been paying for substandard speeds since my line was installed... But Ive been paying premium rates, so that needs looking at

  • jayneylou21
    jayne whitehouse (@jayneylou21) reported

    @virginmedia If you send me a direct message I will send you my account number to look into - I would like to make an official complaint