Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (50%)
- Wi-fi (25%)
- E-mail (13%)
- TV (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 11 days ago |
|
Oxford
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Nick Malden (@Malders) reported from Godstow, England@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandFor a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Harvey (@Funkychicken65) reported@tim_longhurst A service with very channels and going down a lot, just like @virginmedia
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Militia Matt (@DrealSMAK) reportedYh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week
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Alan Roberts (@AlanRob68902430) reported@virginmedia your not responding to messages again, ANTONE else having issues with. Virgin media add your comments and share, lets highlight how shite virgin media have become.
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Mike Garner (@smickyboy) reported@virginmedia 2 days running we have had intermittent Internet in CV6 1GG and 2 days running your checker says the issues have been fixed. They have NOT! Isn't about time you really fixed it?
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Jack Ball (@j_ball13) reported.@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?
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Raymond Watts (@raydwatts) reported@virginmedia I have still recieved no response from your help team
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Sophie 🏳️🌈 (@FarrantSoph) reported@virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom
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Scouse House Bouncy Music (@ScouseBouncy) reportedSo fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!
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Omar (@Omar_Hojeer) reported@virginmedia Hi I’m having issues signing into my account
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Cmdr Anaander Miaani (@philbigdog) reported@virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.