Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, and Abingdon.

City	Problem Type	Report Time
Oxford	Internet	5 days ago
Buckingham	TV	7 days ago
Oxford	Internet	9 days ago
Buckingham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Suzanne Gorham (@SuzanneG1996) reported 3 minutes ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

• 
  Manwithfishhead (@manwithfishhead) reported 21 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 21 minutes ago from Oxford District, England

  @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

• 
  Chris Dale (@chrisdaleoxford) reported 23 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Jane Thomas (@JaneThomas33) reported 26 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Roxanne Selby (@roxanneselby) reported 33 minutes ago from Oxfordshire, England

  @BisleyRocks @virginmedia Same here too - what is this **** today?

• 
  mandy jones (@mandysatwit) reported 35 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Hilary Gurden (@HilaryGurden) reported 37 minutes ago from Abingdon, England

  @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

• 
  Syeda Butterworth (@SyedaOxford) reported 41 minutes ago from Oxfordshire, England

  @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 43 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Michael North (@mickthenorth) reported 44 minutes ago from Oxfordshire, England

  @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

• 
  Melisa Soto (@Melyclassy) reported 45 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Jane Thomas (@JaneThomas33) reported 47 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Chris Chapman (@poolshark1972) reported 49 minutes ago from Witney, England

  @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 49 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

• 
  A1NOS (@a1_nos) reported 51 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Lydia Smith (@LydSmiz) reported 53 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Rodney Smith (@SmithRodwsmith1) reported 53 minutes ago from Cumnor, England

  @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

• 
  Bex Allen (@travellingbex) reported 53 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  CrankyGeek (@pepetideo) reported 57 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Skivington (@glentfc27) reported 4 minutes ago

  @virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.

• 
  cheryl blake (@BlakeyCb48) reported 7 minutes ago

  @virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over

• 
  HJM (@HannahJM1806) reported 8 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Wolf of X (@WolfofX) reported 9 minutes ago

  In 2003, Stan Beaton lost his wife Ruby to cancer. But there was one small piece of her he could still hold onto. Her voice. Ruby had recorded the outgoing voicemail greeting on their home phone around 2001. After she died, Stan deliberately kept it. In the difficult years that followed, whenever he was feeling particularly low, he could pick up the phone and hear her voice again. He even avoided changing phone providers because he was afraid the recording might disappear. Then, in December 2014, it did. Technical work involving Virgin Media's voicemail system caused Ruby's recording to vanish. Stan was devastated. After protecting it for more than a decade, he believed the sound of his wife's voice was gone for good. When Virgin Media learned what the recording meant to him, a team of engineers began searching through their systems. They initially thought the chances of recovering it were extremely small. They searched for three days. Then they found it. In January 2015, BBC Radio Leeds was there as Stan heard the recovered recording for the first time. The moment Ruby's voice came through, he recognized her immediately. "That's her." Stan broke down in tears. He later described hearing her again as a "wonderful, wonderful sound." Virgin Media also gave him a permanent copy of the recording, so he would never have to rely on the voicemail system to keep it safe again. Ruby had recorded nothing extraordinary. It was simply an everyday greeting for their home telephone. Fourteen years later, that ordinary little recording had become something Stan thought he would never hear again.

• 
  David Bartholo (@DavidBa97629651) reported 11 minutes ago

  @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote

• 
  Andy Wright (@ncfcandywright) reported 11 minutes ago

  @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

• 
  Cheryl Brown (@piacapa) reported 14 minutes ago

  @virginmedia awful service. Still waiting for my tech engineer to arrive - time given by a Virgin 12-4pm. Now told another engineer will be with me ‘shortly’ but no time given! Seriously considering switching to BT

• 
  Margaret Miller (@Margare87468895) reported 18 minutes ago

  @gnh_Eastwall I hear this poor girl is 18! I'm doing jail for life if it was my 18 year old daughter ! I'm so ******* angry ! Why is this being swept under the carpet? RTE ? VIRGIN media? Main stream media ! ??????FFS 😡😡😡

• 
  Jimmy Swanston (@jimswanstonlive) reported 20 minutes ago

  @virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month

• 
  Sandy Moore (@SandyMo45739639) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies