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Virgin Media

Virgin Media outages and service status in Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 26, 7:16 PM GMT+1.
  • 75% Internet (75%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, and Buckingham.

CityProblem TypeReport Time
Abingdon Wi-fi 7 hours ago
Oxford Internet 2 days ago
Oxford Internet 5 days ago
Abingdon Internet 7 days ago
Oxford Internet 12 days ago
Buckingham TV 14 days ago

Nearby cities with recent reports

Oxford

2 recent signals

2 days ago
Abingdon

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • poolshark1972
    Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • Hoopsjackal
    Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • gill_haley33
    Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • MilesGomme
    Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • DJRyanJamesUK
    DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England

    @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • RhodriJ26331960
    Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • diddywatts
    Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaAnderson86
    TiNa AnDeRsOn (@TinaAnderson86) reported

    Look at that @virginmedia down again 2 nights running ******* joke now #virginmedia #le10 Sort it out

  • Moviestvlife
    Movies4life (@Moviestvlife) reported

    @virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix

  • septembercott
    Philip Drury (@septembercott) reported

    Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

  • Keeleyeveline_
    Keeley 🌻 (@Keeleyeveline_) reported

    Is anyone elses @virginmedia broadband down? #virginmedia

  • gmkfyi
    Glenn Matthew (@gmkfyi) reported

    @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

  • Ndola19
    Dips (@Ndola19) reported

    @moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away

  • picklefork1965
    Tony Rumsey 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐓🦅🚙🪵🐟 (@picklefork1965) reported

    @ryantegan @skytv My @virginmedia runs out end of September, £126 a month. They can shove their new deal. I only kept in the first place for the missus, but when she died last year I couldn’t wait for it to run down and I could bin it. So damned expensive.

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

  • pearceswan
    David James Pearce (@pearceswan) reported

    @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

  • Msenior89Senior
    Mark senior (@Msenior89Senior) reported

    @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!