Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.

City	Problem Type	Report Time
Oxford	Internet	20 hours ago
Oxford	Internet	3 days ago
Oxford	Wi-fi	5 days ago
Oxford	E-mail	7 days ago
Oxford	Internet	9 days ago
Buckingham	TV	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Betty Jo Workman (@bettyjo62) reported 1 minute ago from Abingdon, England

  @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

• 
  Melisa Soto (@Melyclassy) reported 2 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Chris Watts (@diddywatts) reported 3 minutes ago from Witney, England

  @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

• 
  Roxanne Selby (@roxanneselby) reported 7 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  mandy jones (@mandysatwit) reported 8 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Kirk (@kirkknowles121) reported 8 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Michael North (@mickthenorth) reported 9 minutes ago from Oxfordshire, England

  @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

• 
  Andrew Daly (@ellejack1824) reported 17 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  CrankyGeek (@pepetideo) reported 18 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

• 
  Chris Dale (@chrisdaleoxford) reported 18 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Adam (@Adamox2020) reported 23 minutes ago from Oxfordshire, England

  @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 23 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Katharine Fellows (@KatieFellows1) reported 35 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Amanda Davies (@AmandaD00131015) reported 38 minutes ago from Oxfordshire, England

  @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

• 
  Ian Shepherd (@IanAShepherd) reported 43 minutes ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  Nick Malden (@Malders) reported 44 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Roxanne Selby (@roxanneselby) reported 55 minutes ago from Oxfordshire, England

  @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

• 
  Katharine Fellows (@KatieFellows1) reported 58 minutes ago from Oxfordshire, England

  @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

• 
  Headington News (@HeadingtonNews) reported 59 minutes ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  Chris Chapman (@poolshark1972) reported 60 minutes ago from Witney, England

  @virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick S. (nickncs) (@nickncs_cP) reported 5 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Adrian Weale (@Edeaulx) reported 5 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  UAVHive (@UAVHive) reported 6 minutes ago

  @Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.

• 
  — (@Kurt_Bimpson) reported 7 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

• 
  lucy barnett (@lucebarnett) reported 7 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Adam Fletcher (@Fletchmyster85) reported 11 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  RK8 (@Rahul_Kotecha) reported 13 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  Richard Bignell (@NothingLane) reported 15 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Joanna Ayliffe (@joanna_ayliffe) reported 22 minutes ago

  @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

• 
  Elaine McIntyre (@Elycat) reported 22 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down