Virgin Media outages and service status in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Oxfordshire, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 7, 5:36 AM GMT+1.
- Internet (71%)
- TV (18%)
- E-mail (6%)
- Wi-fi (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, Begbroke, and Buckingham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 11 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandThe whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Brian Cobbold (@BrianCobbold2) reported from Bicester, England@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Told You So (@TYS20212) reported@Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.
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Nick68 (@nickholding01) reported@virginmedia Trying to help my neighbour. She got message saying needs to upgrade to 360 by June but when we follow instructions to go to apps and games there is no 'upgrade' option
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Diplo (@loldiplo) reported. @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.
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ohsandra70 (@KayCee312898473) reported@virginmedia increased bill to £70 but internet service is crap!
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Frank 🇬🇧 💎 (@PureSesh48) reportedGood old @virginmedia down yet again. Need to find a reliable provider. Sick of this.
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Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reportedMy internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺
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Harry (@Rzchy) reportedDoes anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere
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Steven Usher (@servesthesun) reported@virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in
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It's mom not mum (@rchcool) reported@virginmedia Yes but it’s always 10pm and is the 3rd time this week. So what is the problem that clearly hasn’t been fixed?
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Brett Gaskell (@brettgask76) reported@virginmedia are there area issues in Manchester getting nothing on and before you say it tried reboot for 360 box & broadband