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Virgin Media outages and service status in Oxfordshire, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 3, 11:06 AM GMT+1.
  • 62% Internet (62%)
  • 23% TV (23%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Witney, Begbroke, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 23 hours ago
Oxford Wi-fi 2 days ago
Oxford TV 3 days ago
Abingdon Internet 5 days ago
Abingdon E-mail 6 days ago
Oxford Internet 6 days ago

Nearby cities with recent reports

Oxford

4 recent signals

23 hours ago
Abingdon

2 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • RobOnABike
    Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • BrianCobbold2
    Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • LydSmiz
    Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rzchy
    Harry (@Rzchy) reported

    Does anyone on virgin media get 15% packet loss and 225 ping on west host? It’s been happening for about 3 weeks now got to be a fix somewhere

  • debbsno1
    LovelifeLoveLowe (@debbsno1) reported

    @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

  • ColinBurman
    Colin Burman (@ColinBurman) reported

    @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

  • COhanians
    Chris Ohanians (@COhanians) reported

    @virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online

  • KayCee312898473
    ohsandra70 (@KayCee312898473) reported

    @virginmedia increased bill to £70 but internet service is crap!

  • chibmanib
    Chib Ma Nib (@chibmanib) reported

    @virginmedia Gonna have to call cos the service checker doesn't help at all

  • beir13346
    beir13346 (@beir13346) reported

    @virginmedia there has been intermittent signal in the Salford area on and off for mo this. What is going on with your service? Yes I have already signed in and run the diagnostics.

  • crackersmackerx
    Crckersmckerx (@crackersmackerx) reported

    My internet is so bad. I wish death upon virgin media

  • PeteBradders
    Pete Bradbury (@PeteBradders) reported

    @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

  • amcgrath1uk
    Asa McGrath (@amcgrath1uk) reported

    Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then