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Virgin Media

Virgin Media outages and service status in Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 28, 2:58 PM GMT+1.
  • 78% Internet (78%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 5 hours ago
Abingdon Wi-fi 2 days ago
Oxford Internet 4 days ago
Oxford Internet 7 days ago
Abingdon Internet 9 days ago
Oxford Internet 14 days ago

Nearby cities with recent reports

Oxford

3 recent signals

5 hours ago
Abingdon

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • macer_amber
    Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • missdrivanova
    Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • pepetideo
    CrankyGeek (@pepetideo) reported from Begbroke, England

    @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

  • RobOnABike
    Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mastersdog
    master P (@mastersdog) reported

    @CheekyVic @virginmedia They r all the same. Was with Sky for 25 years now with Virgin. Not the best customer support

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • lightbody
    Lightbody 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lightbody) reported

    @virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • Andycave
    Andy Cave (@Andycave) reported

    @virginmedia problem still not fixed

  • cheetachops
    Cherta (@cheetachops) reported

    @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

  • Rooster_Innit
    Rooster (@Rooster_Innit) reported

    @virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?

  • anandcheam
    Anand Gupta (@anandcheam) reported

    @virginmedia can you spend some money on customer care so they can answer calls / chats and LISTEN when they do ? You guys sent me 2016 router box when the agreement was to send the latest and now no one is licking up the phone, is that joke? @Ofcom British regulators need to penalise where it starts hurting the service company. Like they do in the USA, 100s of millions of pounds or billions. Not peanuts.

  • DomFitches
    Dom Fitches (@DomFitches) reported

    @virginmedia incredibly poor customer service. Recently purchased a wifi router which has broken and isn't working and the earliest you can send someone out is Wednesday? To then have a customer service agent try and sell me a "priority" booking service for Monday is appalling.

  • coophos
    Paps (@coophos) reported

    @LeighHutch90 @virginmedia For what we pay it’s crap