Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 11/29/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Witney, Oxford and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbingdon Internet
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timmow Tim Mower (@timmow) reported

    @virginmedia just got an email that you've closed my complaint C-231222361 which I didnt agree to. Yes i'd like a call at 2pm on the 27th

  • DanMans84 Dan Mansfield (@DanMans84) reported

    @virginmedia We have been offered a dongle BUT…O2 is almost useless in our property so no better off than we are now. We also have a hard wired security system which will not work with your dongle so pretty pointless all round really. The only resolution is to do the damn install as promised

  • FagleyPetty Ash (@FagleyPetty) reported

    @Smithychris2004 @virginmedia Iv been lucky enough to cancel as still within the 14 day cooling off. What a waste of time and shambles this has been for me since October!! Never again! Hope you and the family have a good Christmas mate 🎄

  • drkcmpbll RUNDMC (@drkcmpbll) reported

    @virginmedia It said there was an issue at 11am. At 4pm said it was fixed. Checked again now and it says there's an issue again being resolved at 12:25am 24/12/22. Can't have no broadband on Christmas Eve, or even worse on Christmas day. Presents depend on broadband.

  • pug2black Elizabeth Train (@pug2black) reported

    @virginmedia We have had total loss of service now since last week - engineer came yesterday new router fitted, still no service and still no local fault showing

  • 4golfonline Mark Crossfield (@4golfonline) reported

    @AliTaylorGolf @virginmedia BT and they have been better. Virgin are awful and awful customer no care.

  • Clairemsings Claire Malone (@Clairemsings) reported

    @virginmedia I want to pay my Dads last bill. When I spoke to a girl in Oct to cancel, I told her his phone/internet had not been working for approx 8 weeks previous to this. She said she would check it out and let me know. I didn’t hear back but just got his bill.

  • GaborPfalzer Gabor (@GaborPfalzer) reported from Kensington, England

    @Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.

  • sjpearson85 Stuart Pearson (@sjpearson85) reported

    @virginmedia Despite being on your system as extremely dependent on their phone line. You are willing to leave a member of my family with no internet or phone until December 29th. Literally putting their life at risk. But your rude customer service couldn’t care less.

  • KroyVR KroyVR (@KroyVR) reported

    @virginmedia It leaves me with somewhere between 0 and 1.4mbps upstream, which disconnects and timesout frequently, leaving the upstream service unusable.