Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/11/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Woodstock, Oxford, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet
United KingdomWitney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deebrown1984 donna hadden (@deebrown1984) reported

    @virginmedia Customer account number: 902003606 Complaint reference: C-2511202946

  • taylalaurenxo TaylaLauren (@taylalaurenxo) reported

    @virginmedia That doesn’t help when I’m not able to work... I’m paying money for service i’m not getting.

  • Coach_LewisVJ Lewis Vaughan-Jones (@Coach_LewisVJ) reported

    @virginmedia Yeah, can you just ensure that your Wi-Fi doesn’t go down 3 times a day?

  • charliemac70 charlotte mccourt (@charliemac70) reported

    @virginmedia I have been trying to cancel a service for two weeks now.....rang 150 and was directed to Virgin media online chat, started this and was told it would take up to 24 hrs for someone to get back to me - no one has.....how long should I wait? Today 150 busy?

  • danimims00 dani (@danimims00) reported

    @virginmedia I was due to have my TV & Broadband installed today between 1-6 and have just been called by the engineer to say neither him or the other engineers have any TV boxes. WTF??????

  • SEllisXD Sophy Ellis (@SEllisXD) reported

    @virginmedia Same issue again today, speak to you about 9pm yeh?

  • iamshaunhudson Shaun (@iamshaunhudson) reported

    @virginmedia It drops about 5 times a day. Yes I have checked the service page, yes I have tried the FAQs.

  • danimims00 dani (@danimims00) reported

    @virginmedia What company takes an order for a service 2 weeks in advance and then waits until 1 hour before their installation window closes to inform the customer they have no equipment????????????

  • jenegan3 Jen (@jenegan3) reported

    @virginmedia Hi again. Still not working. Still no answer and still no engineer call that we were promised. This really is terrible customer care. This has now been going on for nine days

  • O11yP Olly (@O11yP) reported

    @virginmedia Hi, yes I called back again and waited 54 mins. I understand 'black friday' was the reason for the high volume of calls. My contracts ends Jan 1st. I would like to cancel as all the deals expire then and the BB service over last few months has been awful.