Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.

City	Problem Type	Report Time
Oxford	TV	2 days ago
Oxford	Internet	9 days ago
Oxford	Internet	10 days ago
Witney	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Bill Butcher (@wcbutcher) reported 45 seconds ago from Kidlington, England

  @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

• 
  Michael North (@mickthenorth) reported 13 minutes ago from Oxfordshire, England

  @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

• 
  Roxanne Selby (@roxanneselby) reported 19 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  Olie Bosley (@Olski) reported 26 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  John P J D (@johndoran21) reported 27 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Nick Malden (@Malders) reported 29 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Katharine Fellows (@KatieFellows1) reported 32 minutes ago from Oxfordshire, England

  Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

• 
  Andrew Daly (@ellejack1824) reported 33 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Gillian Haley (@gill_haley33) reported 34 minutes ago from Witney, England

  @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

• 
  Kirk (@kirkknowles121) reported 34 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Betty Jo Workman (@bettyjo62) reported 35 minutes ago from Abingdon, England

  @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

• 
  Melisa Soto (@Melyclassy) reported 36 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Adam (@Adamox2020) reported 36 minutes ago from Oxfordshire, England

  @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

• 
  Wendy (@Wendywirdz) reported 38 minutes ago from Abingdon, England

  @virginmedia Finally we did. Took 2 days of texting. Not the best service.

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 40 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Rodney Smith (@SmithRodwsmith1) reported 43 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  A1NOS (@a1_nos) reported 44 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Melisa Soto (@Melyclassy) reported 47 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Amanda Davies (@AmandaD00131015) reported 52 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Bill Butcher (@wcbutcher) reported 54 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R-L21 (@FrankCBFearles1) reported 7 minutes ago

  @VirginMediaNews Virgin media government mouthpiece as bad as rte.

• 
  Marc Adams Reacts (@MarcReacts) reported 8 minutes ago

  @virginmedia hi I have an issue tried to dm you my account is down please help

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 8 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 11 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 12 minutes ago

  Last night I decided to join @virginmedia again via a virgin media assistant who was already in my area setting up for someone else, just one problem, he accidentally put my contract under “Mr” instead of “Mrs” how can I change it myself?

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 13 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  caitlin ¹ (@caitlinemrose4) reported 15 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  Shaun (@shauny67) reported 19 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported 21 minutes ago from Gosport District, England

  @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 24 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract