Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dubs ✡️🇬🇧
(@DubtricksGaming) reported
@virginmedia Issue fixed itself after about 5 hours
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Kerry Moyles
(@kerrymoyles) reported
@virginmedia Hey, our broadband has been stop start since a wider issue on Sunday night. Really bored of the self-help diagnostic telling us to reset the hub, and check cables when it’s working fine one minute and drops the next. (1/2)
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Simone
(@SmnMrtnll) reported
@virginmedia I've unplugged the device for a couple of hours and tonight it seems fine. I hope you can sort this out because it's becoming more frequent than it should, considering the increased tariffs and the soon to happen April increase... it's becoming a tad too much, both costs+service
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Gareth Fisher
(@GarethFisher18) reported
Currently less than 30 days into a @virginmedia contract and they’ve emailed to say they’re putting the price up, my internet has been down since Friday and I’ve spend a total of 3hrs on hold and 4 phone calls talking to rude staff. 🤪 #VirginMedia
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GlitteryWellies
(@AjAmy1986) reported
@virginmedia Everytime we call your team,my Dad (the authorised person) authorises my Mum to talk,the team say they will 'note this' for next time & when we call it is never 'noted' & my Dad has to authorise again! Due to ill health this is an inconvenience. Can you help? #NoNote
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Sean
(@goatjalfrazi) reported
@virginmedia trying to pay my bill via app, crashing, website, crashing. Call the CS to pay via automated service, tells me its closed after asking for every detail of acc. Get an email telling me my bill is going up by £15 a month... cheers
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Blaine ⭕️
(@TOASTY_T_CRYPTO) reported
Can anyone suggest a better internet provider than @virginmedia never had so many problems. Constantly cutting out trying to get through to anyone is a nightmare. If anyone from @virginmedia could contact me so I can fix this issue as all I do is seem to go round in circles
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Cappuccinolady 𐤀 💜💚
(@Cappuccino6023) reported
@SimonB79 How did you manage to get through to cancel. I have been trying for three hours this evening, I am beyond mad angry!!! I eventually got through to a person who put me through to the correct team and after being on hold for 1 hour they disconnected me. #virginmedia
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Kerry Moyles
(@kerrymoyles) reported
@virginmedia Diagnostic now says ‘intermittent issue in the area’ but then unhelpfully tells me to check back in 24 hours. It’s been off/on for past three days, can we get some help please? (2/2)
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Andy Tunstall
(@tunnotron3000) reported
@virginmedia Managed to get through to someone but I had trouble really understanding the advisor. I asked to be transferred to a manager multiple times as I'd been advised only a manager could apply the discount but was refused as they were busy. Still not confident this is fully resolved...