Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.

City	Problem Type	Report Time
Oxford	Internet	23 hours ago
Oxford	Internet	2 days ago
Witney	E-mail	6 days ago
Oxford	Phone	8 days ago
Witney	Internet	9 days ago
Oxford	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Manwithfishhead (@manwithfishhead) reported 4 minutes ago from Abingdon, England

  @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

• 
  Wendy (@Wendywirdz) reported 5 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  mandy jones (@mandysatwit) reported 7 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Manwithfishhead (@manwithfishhead) reported 9 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  Michael North (@mickthenorth) reported 14 minutes ago from Oxfordshire, England

  @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

• 
  Chris Dale (@chrisdaleoxford) reported 16 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Headington News (@HeadingtonNews) reported 24 minutes ago from Oxfordshire, England

  Virgin Media down in at least part of central Headington. Engineer on his way, apparently

• 
  Steve (@Steve_Irv) reported 31 minutes ago from Cumnor, England

  @CambridgeGuy1 @virginmedia Broken here too…

• 
  Chris Watts (@diddywatts) reported 33 minutes ago from Witney, England

  @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

• 
  Manwithfishhead (@manwithfishhead) reported 37 minutes ago from Abingdon, England

  @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

• 
  Betty Jo Workman (@bettyjo62) reported 37 minutes ago from Abingdon, England

  @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

• 
  Syeda Butterworth (@SyedaOxford) reported 42 minutes ago from Oxfordshire, England

  @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

• 
  John P J D (@johndoran21) reported 46 minutes ago from Oxfordshire, England

  @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

• 
  movenicely (@movenicely) reported 48 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

• 
  John P J D (@johndoran21) reported 49 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  movenicely (@movenicely) reported 49 minutes ago from Oxfordshire, England

  @virginmedia No problems so far today so fingers crossed

• 
  Michael North (@mickthenorth) reported 50 minutes ago from Oxfordshire, England

  @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

• 
  Chris Watts (@diddywatts) reported 52 minutes ago from Witney, England

  @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

• 
  Ian Shepherd (@IanAShepherd) reported 57 minutes ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  Michael North (@mickthenorth) reported 57 minutes ago from Oxfordshire, England

  @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Reilly (@SteveRe33775002) reported 2 minutes ago

  @virginmedia Sorry, I do not understand how any customer experience centre could consider “it’s okay”

• 
  STRIIKER (@STR11KER) reported 3 minutes ago

  @virginmedia never answers phone calls or teplies to emails when you want to cancel contract after 12 months but takes money! Don’t use them

• 
  jo smith (@josmith41320442) reported 4 minutes ago

  @virginmedia They say that they are getting an error report re our virgin box - they say they need me to go into my laptop to fix it - but can only be a personal laptop & not a work one - which I find odd anyway - the number is an 0141 number

• 
  Stuart Ramsay (@stu_ramsay84) reported 5 minutes ago

  @virginmedia Internet outage for about the 8th time in as many weeks. Does this entitle me to terminate my contract without a penatly? Your making it impossible to work from home! Frustrated doent come close! #stayconnectd ??? lol

• 
  Lawrence Dowdell (@lawrence2211) reported 8 minutes ago

  @mouthwaite @virginmedia Shame you had to but then Tamzin, and virgin couldn’t supply better equipment @virginmedia John??? I have the same issues

• 
  STRIIKER (@STR11KER) reported 9 minutes ago

  @virginmedia must be worst bband supplier, worst customer service, never answer phones or emails so can’t. Cancel bband but take payment ok

• 
  Jonny Archer 🏆 💛💙 (@Jonnya1919) reported 10 minutes ago

  @virginmedia I’ve been waiting for a call back (within 24 hours I was promised on Friday night!) to speak with someone re my complaint. Would appreciate that call rather than explain over text

• 
  🥼💉☥ Science Cat ☕️🐈 (@Catb0at) reported 12 minutes ago

  @virginmedia I’m sorry for my rudeness, it got quite frustrating setting it up! We have a wireless network with a powerline adapter to boost, recently had to set those up so they had to be reset. An issue with our home phone arose, it was unexpected. It’s fine now! Thank you for your reply.

• 
  David Cheetham (@CheetsS18) reported 13 minutes ago

  @virginmedia OK so far. It went down for a good half hour or so yesterday afternoon.

• 
  Sean Allison (@Feral_bear) reported 14 minutes ago

  @virginmedia started a virtual chat Saturday and still unresolved today. Rang up at 8:50am today got through but apparently systems are all down!! Why not just put a message up instead of leaving people on hold!!!! Morons