Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Kidlington, and Oxford.

City	Problem Type	Report Time
Abingdon	Internet	3 hours ago
Kidlington	Internet	5 days ago
Oxford	Internet	7 days ago
Oxford	Internet	9 days ago
Abingdon	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 5 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Jane Thomas (@JaneThomas33) reported 12 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Amanda Davies (@AmandaD00131015) reported 13 minutes ago from Oxfordshire, England

  @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

• 
  Headington News (@HeadingtonNews) reported 14 minutes ago from Oxfordshire, England

  Virgin Media down in at least part of central Headington. Engineer on his way, apparently

• 
  Andrew Daly (@ellejack1824) reported 14 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Mark Crossley (@Hoopsjackal) reported 16 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  Lydia Smith (@LydSmiz) reported 19 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Brian Cobbold (@BrianCobbold2) reported 28 minutes ago from Bicester, England

  @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

• 
  bannedbird (@acikbasufuk) reported 29 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Desi (@missdrivanova) reported 33 minutes ago from Oxfordshire, England

  Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 36 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

• 
  Roxanne Selby (@roxanneselby) reported 39 minutes ago from Oxfordshire, England

  @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

• 
  movenicely (@movenicely) reported 44 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

• 
  Chris Chapman (@poolshark1972) reported 47 minutes ago from Witney, England

  @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

• 
  Nick Malden (@Malders) reported 50 minutes ago from Godstow, England

  @virginmedia down in oxford again. Ox2 8pg

• 
  Melisa Soto (@Melyclassy) reported 51 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Amanda Davies (@AmandaD00131015) reported 51 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Michael North (@mickthenorth) reported 55 minutes ago from Oxfordshire, England

  @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

• 
  Roxanne Selby (@roxanneselby) reported 58 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  Bex Allen (@travellingbex) reported 60 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne (@lynne_thomson2) reported 6 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  iyda (@notiyda) reported 9 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  keith addy (@ads913) reported 11 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Tommy Tinkler (@TinklerTommy) reported 12 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  Total Football (@cjgamin99987610) reported 13 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Lorenzo Rodia (@lrodia) reported 15 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  nick rigby (@pompeyrigs) reported 16 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  aldo (@ukaldo2) reported 17 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Paul Toner (@paul_k_toner) reported 19 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?