Virgin Media outages and service status in Oxfordshire, England

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Buckingham	TV	2 days ago
Oxford	Internet	4 days ago
Buckingham	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

• 
  Rodney Smith (@SmithRodwsmith1) reported 3 minutes ago from Cumnor, England

  @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

• 
  John P J D (@johndoran21) reported 3 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Bill Butcher (@wcbutcher) reported 3 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

• 
  Andrew Daly (@ellejack1824) reported 8 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Mark Crossley (@Hoopsjackal) reported 10 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  Betty Jo Workman (@bettyjo62) reported 13 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  Michael North (@mickthenorth) reported 16 minutes ago from Oxfordshire, England

  @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

• 
  Adam (@Adamox2020) reported 20 minutes ago from Oxfordshire, England

  @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

• 
  Ian Shepherd (@IanAShepherd) reported 31 minutes ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  CrankyGeek (@pepetideo) reported 38 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Chris Watts (@diddywatts) reported 41 minutes ago from Witney, England

  @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

• 
  Chris Dale (@chrisdaleoxford) reported 43 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Bex Allen (@travellingbex) reported 45 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  Betty Jo Workman (@bettyjo62) reported 50 minutes ago from Abingdon, England

  @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

• 
  Roxanne Selby (@roxanneselby) reported 54 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  mandy jones (@mandysatwit) reported 55 minutes ago from Witney, England

  @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

• 
  Amanda Davies (@AmandaD00131015) reported 56 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Nick Malden (@Malders) reported 57 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  movenicely (@movenicely) reported 57 minutes ago from Oxfordshire, England

  @virginmedia No problems so far today so fingers crossed

• 
  Amanda Davies (@AmandaD00131015) reported 59 minutes ago from Oxfordshire, England

  @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darc Knight (@DarcKni68649817) reported 7 minutes ago

  It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

• 
  Chris Ross (@Chris_Ross95) reported 11 minutes ago

  @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

• 
  Ruth Whalley (@Leftdoubleclick) reported 17 minutes ago

  @virginmedia My iron tripped out. We got everything up and running again, but no internet, no landline, no fire to, no sound bar.we rang you for help. You said you would send an engineer at around 7pm this evening. This is very poor service.

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 19 minutes ago

  THREAD 5 — VODAFONE, BT AND THE TELECOMS NETWORK The French side is only part of the story. In Britain, telecommunications companies have developed programmes providing connectivity through charities and other organisations supporting people experiencing digital exclusion. Vodafone is one of the clearest examples. Its charities.connected programme provides participating charities with SIM cards carrying data, calls and texts. Vodafone has documented the scheme being used by organisations supporting refugees and asylum seekers. Then there is BT. This is different because it isn’t a charitable donation. In March 2024, the Home Office awarded BT a £528,000 contract for data-only SIM cards for asylum seekers. The contract was procured by the Home Office team responsible for asylum support, resettlement and non-detained accommodation. And this is only part of the corporate network. Virgin Media O2 is involved in the National Databank, Community Calling and technology-lending programmes. Three is another major National Databank connectivity partner. The technology companies aren’t operating in isolation. They connect into a much wider system. And that brings us to the National Databank.

• 
  Adrian Oso (@AdrianOso7) reported 20 minutes ago

  @virginmedia I've sent private messages and they just ask me to call VM and get an engineer in. The engineer's conclusion seems to be that it's not worth the effort to extend the network by 10 metres, via a footpath which I own. And that's bang in the centre of a village right outside London.

• 
  Joe Stanley (@yosagojimbo) reported 22 minutes ago

  Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

• 
  paul d (@pauldewolfe) reported 23 minutes ago

  @virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?

• 
  tracey johnson (@traceyjohnson44) reported 24 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Heinz Beanz (@Delveyboy) reported 28 minutes ago

  Why @virginmedia should not use foreign call centres. Me: my contract is up on th 17th September and I want to cancel. Virgin: ok no problem Me gets an email: your service will be disconnected on the 17th August. FFS.

• 
  🎀 (@guineapigharua) reported 28 minutes ago

  is virgin media wifi down for anyone else rn ughhhh