1. Home
  2. Companies
  3. Virgin Media
  4. Oxfordshire
Virgin Media

Virgin Media outages and service status in Oxfordshire, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 6:47 PM GMT+1.
  • 64% Internet (64%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 9% TV (9%)
  • 9% Phone (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Buckingham.

CityProblem TypeReport Time
Oxford TV 5 days ago
Oxford Internet 13 days ago
Oxford Internet 14 days ago

Nearby cities with recent reports

Oxford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • gill_haley33
    Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Fabiaburlesque
    Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • DJRyanJamesUK
    DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England

    @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • SyedaOxford
    Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • JaneThomas33
    Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • Melyclassy
    Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • RhodriJ26331960
    Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TelfordMemories
    Marcus Keane (@TelfordMemories) reported

    Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

  • PaddyMc_06
    Patrick McNamara (@PaddyMc_06) reported

    @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

  • DonegalDunedain
    DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported

    @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

  • OwlyMcHoot
    Owly McHoot (@OwlyMcHoot) reported

    @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

  • Miss_JRO85
    Jenny Roberts (@Miss_JRO85) reported

    @virginmedia This would have been useful to know but I wasn’t told this by any of the 4 agents I spoke to. An engineer called me to explain he had fixed the issue - a rusty screw stopping the connection for 8 houses. He was super helpful. Shame no one on the phone could be clear and helpful.

  • lakecitygirl
    The Original What's Going On (@lakecitygirl) reported

    On Trustpilot, @Virgin Mobile Canada has over 2,000 reviews (≈2,089) with a very low TrustScore around 1.3–1.5 out of 5, and about 90%+ of reviewers give 1 star as well as over 250 complaints with the BBB. @virginmedia you've got a serious problem.

  • OfficialAdamB
    AdamB® (@OfficialAdamB) reported

    @mobily_uk @virginmedia It's for this Amazing service u get that's never changed since you first joined just 1 massive scam. F*****g joke of a company and everyone needs to start looking else we're especially Internet wise there is far better and cheaper and most probably fix price.

  • Merse2506
    John Mercer (@Merse2506) reported

    @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

  • HawtinStewart
    Stewart Hawtin (@HawtinStewart) reported

    @virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!

  • sme30
    Stevie Leon 🌳 (@sme30) reported

    @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!