Virgin Media Outage Report in Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Rhodri Jones
(@RhodriJ26331960) reported
from
Oxfordshire, England
@virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leon Crosby
(@_hiero) reported
@virginmedia I might have to give them a call - yes I've tried Chrome and Edge (so unless it's a chromium thing?) and to no avail. Thanks for your help.
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A Photon
(@SAsuman8) reported
@virginmedia the worst customer service ever. Misleading selling and then overcharging customers. When complained, promised to resolve it but one minute after hanging up the phone, I am receiving an emails saying thank you we have resolved your complaint? What? 7yrs wasted!
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DJ CLARKE
(@djsx_dj) reported
@virginmedia so hear is the REAL DEAL I’ve been with virgin media for years and I pay for 350MB And I only get between 100/150 Now there has been a outage in my area for months now Am I due a refund for all the months I’ve paid full price for a deal I’ve never received 👎🏻
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Seb Lee-Delisle
(@seb_ly) reported
@virginmedia I wanna downgrade my service via live chat.
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Craig ⭐️⭐️⭐️⭐️⭐️⭐️
(@craigLFC_U2) reported
@virginmedia I have logged previously the issue with the 2.4 slow speeds and intermittent dropping out of signal on Wi-Fi
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Bobs mate!
(@I_knew_Bob) reported
@virginmedia Just tried to reset password but it is my email address that is not known, please help as I have had not email for a week now!!!
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Yon Caant.
(@CaantsYon) reported
@virginmedia Apologies I meant through a DM or something but I see that's not possible on here. Thanks for your replies i think it would probably be best if I contacted customer services again.
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Dziobon
(@RobDziobon) reported
@virginmedia the virgin media website and the email communications are full of broken html links. It is amazing that such a large company does not track Bad Requests.
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Matt Isherwood
(@mattish) reported
@virginmedia This is what I mean from the original tweet... the service is down more often than it works. It is still down now.
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Slim Gaming
(@SlimNasty2013) reported
I would like an email address for the complaints department from @virginmedia so I can take up this billing issue where I seem to be getting RIPPED off somehow, either last month or this month, or BOTH! Email address or Ofcom, as I'm not in the mood to argue...