Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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The latest reports from users having issues in Oxfordshire come from postal codes OX5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 12/24/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford TV
United KingdomOxfordshire Internet
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wigelz Gary (@wigelz) reported

    @virginmedia your link you sent for 360 is broken i cant register. HELP

  • boneyboy80 John.B 💙💛 #LUFC 🏆 (@boneyboy80) reported

    @virginmedia CAN SOMEBODY PLEASE CONTACT ME 😡😡😡😡 SHOCKINGLY POOR SERVICE.. OR DO I HAVE TO CANCEL MY DIRECT DEBIT AGAIN

  • K_Neeil Abdul (@K_Neeil) reported

    @virginmedia Waited for 2 hrs in the que to talk to one of your customer service executives. And once thru they disconnected within 3 secs. The guy had just woken up from a very long and sweet nap. #virginmediaSucks #worstcustomerservice

  • GraingerNeil Neil Grainger (@GraingerNeil) reported

    @virginmedia I was told their was a fault weeks ago and that it was resolved but this is a daily issue that means I’m simply not getting the upload and download speed I’m paying for an having to spend money on my data to tether when the connection isn’t good enough

  • Les_Bristow Les Bristow (@Les_Bristow) reported

    @virginmedia my broadband has been out since 10:30 today. Update text at 15:00 tells me it’s back, but still not available at 16:15. Unacceptable service.

  • huwmcc Huw McConnell (@huwmcc) reported

    @virginmedia Virgin Media Outage Update - ID: C01152810 We're pleased to tell you this issue is now fixed. Not true - it isn’t but I can’t get through to you to let you know as nobody answers the phone.

  • DeathBoy DeathBoy (@DeathBoy) reported

    @revpeterlaws @virginmedia I mean, that's customer service for you right there.

  • ls_1983 Lee Stewart (@ls_1983) reported

    @virginmedia Apologies don’t help me explain to my boss that I can’t work today, doesn’t answer why I’m paying for a service you can’t provide? Also, when an issue is more complex, this is known before the expected completion time. More action less apologies needed. want a service that works

  • georgina_jgr Georgina (@georgina_jgr) reported

    @virginmedia the site never said it had faults in my area when it has been for over a week, i've complained about it not having ever stated it, i had to call virgin to find out its still faulty but the website keeps telling me everything is fine when it isnt

  • DrFionaIngleby Dr Fiona Ingleby (@DrFionaIngleby) reported

    @virginmedia Hi, any help with this please? I need some way of contacting customer services to confirm the bill payment, but your website won’t allow me to contact.