Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 02/13/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford and Abingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Total Blackout
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidw_books David Williams (@davidw_books) reported

    @virginmedia I live in a shared flat with Virgin Media Business broadband. Bill is paid by the letting agents, not the residents. We’ve had no internet since Tuesday. Any help would be appreciated. Thanks.

  • thecherryfox Cherryfox (@thecherryfox) reported

    @virginmedia is it normal to wait for the online chat for over an hour or is it broken? All I want to do is renew my current broadband deal.... thinking better of it now though

  • irishlad42 David O Flynn (@irishlad42) reported

    @VirginMediaIE Please Please Please do not upgrade to @btsport on Virgin Media Ireland as you will lose @SkySports. Seriously never heard the likes of it before. You have been warned people

  • jmcaed Justin Crabtree (@jmcaed) reported

    @jaynemesis Virgin Media ate up NTL/Telewest. NTL itself was such an amalgamation of different providers and tech that they had all kinds of issues and systems to support. Whilst I'd like to think that the past decade or so has resolved all of that it wouldn't surprise me if not.

  • bonbonbubbles Natalie Marshall (@bonbonbubbles) reported

    @virginmedia I have a complaint concerning the installation of your network and subsequent damage to my property as a result. Who shall I contact rather than detail it /attach pics on here?

  • tigertubs55 melvin knowles (@tigertubs55) reported

    Virgin media absolute rubbish customer service is non existant

  • SamChisman Sam Chisman (@SamChisman) reported

    @BattVanessa @virginmedia Same, issue here. Just spent 2 hours waiting to "speak" to someone on the web chat about our package

  • screwy73 Carl Scruton (@screwy73) reported

    @virginmedia 3 times now my router goes down a hour a time !! Taking the pee now

  • GrantHeseltine Grant Heseltine (@GrantHeseltine) reported

    Is there any challenge in life as difficult as trying to leave @virginmedia ? I've literally been passed from pillar to post between call centres in different parts of the globe, fobbed off and finally hung up on, disgraceful service 🤬

  • Lee_Jeffries LJ. (@Lee_Jeffries) reported

    @virginmedia 2/2 I wrote by recorded mail at the beginning of August to terminate my contact. I have Royal Mail proof you received the letter. To be told it’s not been actioned and you are now to charge me additional costs is a joke. Steven’s attitude was awful. Listen to call