Virgin Media

Virgin Media Outage Report in Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxfordshire, England 03/12/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Buckingham, Oxford and Abingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuckingham Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxfordshire, England

Latest outage, problems and issue reports in Oxfordshire and nearby locations:

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • virginhelp Virgin Help (@virginhelp) reported

    @ggukyuns @ggukyuns Hi there. We're so sorry that you're still having problems with connectivity. I've tagged @virginmedia so they can assist you further. Thanks, VH

  • mlcherrypie Megan (@mlcherrypie) reported

    @virginmedia But why can’t you just answer the phone?? That’s literally all your customers want, not asking much 😩 it’s literally the answer to everyone’s problems. You’re cutting people off that have been waiting over an hour. As if this is what people need during this time 😥

  • MastersWasp Masters Snooker Wasp 💙 (@MastersWasp) reported

    @virginmedia I am in need of support with my broadband (among other issues) but cannot find a way to chat to you via your website. I need to order a Booster but your app says my wifi is fine (it really isn’t). Please can somebody Dm me to help?

  • thejubileejones 🦋frank grimes stan account🌌🌼 (@thejubileejones) reported

    @virginmedia Very poor coverage around the home - which we didn't have before. Speed and stability grossly compromised. This is very frustrating.

  • videogareth Gareth Harrison (@videogareth) reported

    @virginmedia I tried using web help chat from my account page, but after 90 minutes had no response at all. Not great customer service really...

  • DentyMufcNcfc Richie Dent (@DentyMufcNcfc) reported

    @virginmedia Brilliant first day off think right let's get this tv sorted ring Virgin to be told your a busy try later and hang up Fair play what a company over a week without tv now but I must make sure I pay my bill dear me

  • MancPhilip Philip N (@MancPhilip) reported

    @virginmedia Well lo and behold, Cancellations were happy cut me a deal £50.00 less a month. A hint for anyone looking, be nice to them but do the maths to work out how much they would charge a new customer and start with that figure in mind for your target price when negotiating.

  • sunnym321 SUNNY M (@sunnym321) reported

    @virginmedia It was reported to Action Fraud as instructed by the police. Yes I am free tomorrow at 10am. Not sure if you mean on Twitter as I've never done a live chat here, but I am available. Please let me know what I need to do. Thanks.

  • yvonnerox1 Yvonne Fitzgerald (@yvonnerox1) reported

    Having such a hard time trying to cancel my Dad's VIRGIN MEDIA mobile account ( in my name).My Dad passed away 2 weeks ago... I've spent 5 hrs waiting on calls the last 2 days ,its stressful enough without this added hassle Can anyone help please ?

  • LondonMattV 🇬🇧🇪🇺🇳🇿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LondonMattV) reported

    @virginmedia I've tried that already. It just doesn't work. No one responds or you get sent a link to the cancellation page on your website which is pointless and this tells you to phone the number where no one is answering