Virgin Media outages and service status in Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxfordshire, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 10, 8:35 PM GMT+1.
- Internet (67%)
- E-mail (11%)
- Wi-fi (11%)
- TV (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxfordshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Buckingham, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 21 hours ago |
|
Buckingham
|
Internet | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@DailyMailUK #virginmedia such a bad service
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, EnglandTerrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, EnglandHi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Rob H&ynes (@RobOnABike) reported from Oxfordshire, England@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pachicin 🇬🇧 (@pachicin) reportedVirgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.
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Keiran Griffiths (@Keiran_Mark) reported@vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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Vix (@vix_no9) reported@virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails
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Tracy (@tracybet) reported@Alexarmstrong @GBNEWS Major UK mobile network operators like Vodafone, Virgin Media O2,Tesco Mobile don't make direct cash donations to refugee charities, but instead donate technological equipment, free data, connectivity packages directly to refugees & asylum seekers through partnerships.
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Roy Andrew Clarke (@royo42) reportedEvri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!
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Sonic (@MrSonicAdvance) reported@virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍
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Dansun (@elbondivad) reported@Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink
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Rationalist44 (@rationalist44) reported@andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms