Virgin Media Outage Report in Oxford District, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Oxford District, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon, Woodstock and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Internet | |
| Woodstock |
Internet | |
| Witney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford District, England
Latest outage, problems and issue reports in Oxford District and nearby locations:
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
-
Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
-
Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
-
Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
-
Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mike newman
(@mik6996) reported
@virginmedia why is my Internet speed so slow (not Wifi)?? Used to connect to "VirginMedia" and I got 300+Mbps but increasing I get random companies like EvroCom LTD and struggling to get 50Mbps.
-
Kat Marlow
(@_katmarlow) reported
@virginmedia The estimated fix time has changed multiple times within the 6 days of no service... I don’t understand why it’s taking so long to fix the issue? We need WIFI ASAP I need to work from home
-
Allan
(@MobRoolz) reported
@O2 @virginmedia Virgin Media's broadband is massively unreliable and their customer service is terrible. Please don't turn into them.
-
Metallum
(@metalluminsure) reported
@vmbusiness what is happening with the Broadband service, off line since Friday. No answering your phone's. Trying to run a business here!
-
Paul Richmond
(@RichmondpPaul) reported
@virginmedia Thanks it been like it for the last 7 days what is the problem?
-
Alan Kinloch
(@AlanKinloch) reported
@virginmedia @O2 Customer champion! Disingenuous bullshit! Your approach to customer service includes offering fibre you can’t actually install yet talking payment, carrying out suitability for installation surveys, giving installation dates weeks away then cancelling on the installation date.
-
Josh Crimes
(@JoshCrimes1) reported
@virginmedia An engineer was supposed to come out on the 17th May to fix the fault to our house and never did
-
NjP
(@ThePicEditors) reported
@virginmedia I need someone from customer service to call me today. I registered a complaint on the 25th May to VM re: fraud on my bank account. Someone was supposed to contact me within 48hrs... no one did. I am now on live chat w VM going around in circles!
-
JacquelineAniInternational
(@Mpoweredwoman) reported
@ellowry @virginmedia They said it’s in the area of BR2 and yet people from other areas are also affected so I can’t trust their word!!! I renewed my contract and it’s the worst decision. I work from home and I’ve been affected most days since the 23rd! It’s absolutely ridiculous!
-
Emma Lowry
(@ellowry) reported
@Mpoweredwoman @virginmedia It’s absolutely appalling. Mine’s just gone again. It was the worst mistake switching to Virgin!