Virgin Media Outage Report in Oxford District, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (33%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Oxford District, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
Wi-fi | |
| Witney |
Internet | |
| Abingdon |
Wi-fi | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford District, England
Latest outage, problems and issue reports in Oxford District and nearby locations:
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
-
Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
-
Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
-
Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
-
Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
-
Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
-
Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
-
Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
-
Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire says Black Lives Matter
(@chaosclaire) reported
@virginmedia And we have wires all over the house connecting my husbands laptop and my son's Xbox. Lots of trip hazards. This a fairly recent issue btw
-
Ghanem 🇰🇼
(@Ghoonem_) reported
@virginmedia Why are you not letting me cancel my membership?
-
Claire says Black Lives Matter
(@chaosclaire) reported
@virginmedia That's the problem. We have two people working from home and my office is upstairs. We don't have a big house! I would hope that the wifi would not keep stopping when I'm just 2 or 3 meters away
-
Abbie Mills
(@AbbieMills33) reported
@virginmedia Yes the service we’ve had since we joined 3 days ago has been rubbish. I was told someone would phone at 2pm to try and fix it and I’ve had no calls
-
Gav Hossack
(@gavhossack) reported
@virginmedia Check my account, you will see I have had an engineer out recently. I am on the M500 package and it is still slow and often doesn’t work at all
-
cherylberylhorn
(@HornHudson76) reported
@virginmedia Thanks for the response. We have actually served our 30 days so have resolution. I have to say Helen (surname unknown) did her best to find us another package but when a new customer gets more options than existing it just did not sit well .. thanks Virgin
-
H
(@Hsourz) reported
@virginmedia Not acceptable. 4 failed engineer appointments with a 5th now scheduled for 3 weeks time - unacceptable. No internet for 2 months now. I'm paying for a service I am failing to receive. I want an engineer next week, no excuses. I'm done @MartinSLewis
-
beany
(@beanzgunners) reported
@virginmedia equipment sent never arrived and need to know how to get it re arranged ? Help please for friend please
-
Gav
(@Gav1arK) reported
@virginmedia The thought off waiting anouther hour to only be cut off is not one im keen on, perhaps a callback service would be beneficial as you will have my contact details and I'm sure this could be cleared up very quickly.
-
Andrew
(@AMontguire) reported
@virginmedia again absolute joke! Still loss of service ! 8 days later after being told it would be repaired the next day and the next day