Virgin Media Outage Report in Oxford District, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Oxford District, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Didcot |
Phone | |
| Abingdon |
TV | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford District, England
Latest outage, problems and issue reports in Oxford District and nearby locations:
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marrianne H
(@Mazzykh) reported
@virginmedia Friday night and internet is down again. What's app is stating no availability
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Weecher
(@Weecherr) reported
virgin media always crashing bro wtf
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Sarah Elliott
(@Sarahnufc1208) reported
@beverleyturner @virginmedia 100% kick us when we are already down...
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Betsie
(@BetsieBarnes) reported
@Ross_Lafferty @virginmedia @lili_floras I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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john
(@JohnGowing7) reported
@beverleyturner @virginmedia Cancel it. They need a month's notice.
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The George Costanza Principle
(@TheGCPrinciple) reported
@virginmedia I did mention it was via website, in my original tweet. 👀 Don’t worry about it, there’s no solution, it’s just the way it is. Let’s save ourselves days of dialogue, only to reach a stalemate. 😩 I was just curious as to why it happens…it seems counterproductive. Cheers!
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Lee maslin
(@Leemaslin2) reported
@VirginAtlantic @richardbranson @VirginRed Why can I not lodge a complaint with virgin media and a manger called Annie s cuts me off cause she wants to go home. Virgin media have a contract with Netflix not me I won't pay for a mistake made by your company I think you would not pay for a mistake for me.
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Alan Williams
(@AlanW101203) reported
@virginmedia They saying there are no problems in the BS44PE area
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Peter Weller
(@peteweller) reported
@amamzenko @virginmedia Infuriating. Appreciate issues happen and they may be complex fixes but at least communicate so we are aware of progress or estimates to a resolution. Another frustrated KT8 resident