Virgin Media Outage Report in Benson, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Benson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Benson, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Didcot, Oxford and Wallingford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Abingdon |
Wi-fi | |
| Reading |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Benson, England
Latest outage, problems and issue reports in Benson and nearby locations:
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Inmita La **** Peora de Offo
(@inmilla68) reported
from
Didcot, England
@virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.
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iszi
(@iszi_lawrence) reported
from
Reading, England
@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxford District, England
@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Michelle Ramsey
(@Ballyxx) reported
@virginmedia Not really much point trying to get you guys to help to be fair, this has been ongoing since July and we are still no further forward. Worst WiFi I have ever had and you are stealing money and not paying it back, absolute worst company I have had the displeasure to deal with 🤬
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Paul Sheeran
(@PaulSheeran2) reported
@virginmedia @vmbusinesshelp Thanks guys, managed to get it sorted via your complaints process. In all honesty problems happen but getting to speak to a representative should not take an hour wait.
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Sarah Chadwick 💙
(@SarahChadwick4) reported
@virginmedia No it just says you are aware but like I said it's been happening virtually since I joined with the exception of the week or two after the engineer came. The internet has come back on again but like I said it's the intermittent dropping of the internet that's the problem
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MWA 💙
(@OneSetofFingers) reported
@virginmedia Even if I did, after the last 24 hrs the last thing I want is another ‘chat’ response. Truly shocking service for a loyal customer
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Sarah
(@Sass1975) reported
@virginmedia The engineer was very helpful and disconnected the main socket and routed via the hub. He agreed the calls looked auto generated and went to check the outside box when he left. We do not use the phone, haven’t since last year when the reception was so bad we gave up.
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Laura King
(@LauraAnnK29) reported
@virginmedia Yeah work will due to finish at 3pm. At around half 4 internet came on for about 10/15 minutes and since then has been off. The service status says no problem in my area with broadband
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Obi-**** Enobi
(@Vyewalker) reported
@virginmedia Yes, all services working, no known issues.
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Arrann Diamond
(@arranndiamond) reported
@virginmedia We’ve done this. They were utterly unhelpful. The Router has loat all our port forwarding rules and now won’t save when we add them. They have said that the internet is active so it’s internal. But there’s clearly a router issue.
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Lorraine Ash🌻 💙
(@Jimmibabe) reported
@virginmedia Yes they are. I've just checked the service status hoping to be fixed by midnight.