Virgin Media Outage Report in Benson, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Benson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Benson, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Reading |
TV | |
| Oxford |
||
| Reading |
Wi-fi | |
| Oxford |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Benson, England
Latest outage, problems and issue reports in Benson and nearby locations:
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Russell Earl
(@slough_womble) reported
from
Didcot, England
@virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Loddon Brewery 🏉 🌹
(@Loddonbrewery) reported
from
Reading, England
@virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Miles
(@acraigmiles) reported
@JuliaBramble @Xero Sounds like @virginmedia . I'm paying about double for NOT being a 'new' customer. Fool me, for being a loyal customer.
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James R Turner
(@JRTwrites) reported
@virginmedia Inconvenience? Just spent 35 minutes on the phone getting nowhere. Luckily the 3rd (!!!) colleague I had to explain everything to had some common sense and had now logged a complaint. This doesn't really help with my installation delay.
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Duke 💥
(@TheDukeCaboom) reported
@smiles333 @MartinSLewis @virginmedia Just call. I was on hold for less than an hour but got through and cancelled no problem.
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Ricky Sundar
(@ricky_sundar) reported
@virginmedia I been trying for days to get through to customer services to reduce my package the cost at the moment is £145.00 per month. I do not use the phone line but I think that amount of money per month is not viable for me. I got through to Ryan customer services I need help.
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Tony
(@Two_Fist) reported
@virginmedia complaint reference C-0902213251. Please can someone follow up ASAP as my internet keeps dropping off. I would expect virgin to backlog deductions for loss of service with it inconveniently interrupting me being able to work. I have called multiple times already.
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Raymond Milton
(@rnmilton7) reported
If @virginmedia is having problems in my area shouldn’t they inform me? I had to call up to be told by an automated answering machine that my line is down due to a fault. I pay so much per month but they can’t text or email me saying my line is down. My renewal is in March 🤔
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Andrew Nolan
(@BigmoNolan) reported
@lewis6396 @virginmedia @virginhelp Or ring them and tell them the problem and they will make sure when you search for your Internet both 2.4 and 5 will be available
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C
(@caz_fizz) reported
@virginmedia The call was regarding a complaint I made which to be honest us even worse as they know they had an unhappy customer now they have an unhappy annoyed customer. You really need to improve your customer service.
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Daniel Temple
(@dantdj1) reported
@weldrake13 @virginmedia That's some **** right there, jesus :/ hope they get their act together soon
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Mr Smart Money
(@MrSmartmoney) reported
@virginmedia How can you say you don’t know ? What is a congestion issue ? What is wrong ?