Virgin Media

Virgin Media Outage Report in Benson, Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Benson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Benson, Oxfordshire, England 01/15/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Benson, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon, Thame and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading E-mail

Community Discussion

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Virgin Media Issues Reports Near Benson, England

Latest outage, problems and issue reports in Benson and nearby locations:

  • AndyBarr79 Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England

    @virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

  • ambreenfarooq15 A (@ambreenfarooq15) reported from Reading, England

    Virgin media is sooooooo ******* ****

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • KathyMck1962 Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • nenevall derrick mulvana (@nenevall) reported from Reading, England

    @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?

  • gregemmerson_ Greg Emmerson (@gregemmerson_) reported from Reading, England

    @virginmedia Completed the tests with the app, one room poor coverage

  • mkn1ght Ultra Mugnus (@mkn1ght) reported from Reading, England

    @monstroso @virginmedia A problem we all have.

  • Debbiejojessup Deborah Jessup (@Debbiejojessup) reported from Woodley, England

    Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

  • AndyBarr79 Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England

    @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31

  • DawnFabbricatti Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England

    @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

  • gonnella Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • join_the_Que quentin gunderson (@join_the_Que) reported from Reading, England

    @virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.

  • vikingmarta89 Marta (@vikingmarta89) reported from Reading, England

    @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

  • LordConnaught John Mitchell (@LordConnaught) reported from Reading, England

    Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GBRChris_A Christopher Anton (@GBRChris_A) reported

    Dear @virginmedia no internet and no-one answering the phone. Help!

  • Ca11umJD Callum Davidson (@Ca11umJD) reported

    @virginmedia I have been trying to call for the past 3 days to renew or cancel my contract. Every time I call it says “our team is busy, please call back later”.

  • WhittomeAlice Alice Whittome (@WhittomeAlice) reported

    @virginmedia I have just received a txt message from Aishwarya at virgin media asking me to provide account number to discuss issues... where is Chris? How do I access the web chat with Chris? Please respond

  • brianoates69 Brianoates69 (@brianoates69) reported

    @virginmedia Spent over 50 minutes on 2 calls this morning trying to clarify my end of contract and notice details, absolutely shocking Customer Services communication. Havent you got any British based Call Centres ???

  • mikedrover Mike Drover (@mikedrover) reported

    @virginmedia Are you going to fix it or will I go elsewhere?

  • Cdnchick74 Julie Pender (@Cdnchick74) reported from Richmond, England

    @virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?

  • jzlondon Julia Zanghieri (@jzlondon) reported

    @virginmedia this is the 2nd day i spend online waiting for your customer service to respond. yesterday you sold me a deal and today you sent me a different one! no way to treat a customer. honestly would never recommend you

  • thelutonproject Laura • The Luton Project (@thelutonproject) reported

    Does anyone else internet keep going down with @virginmedia? Been driving me mad for days now 😤

  • adnansarwar13 Adnan Sarwar (@adnansarwar13) reported

    @virginmedia 1hour on the phone and your team put the phone down on me! Making simple changes to your account should not be this difficult! Definitely not going to upgrade my services now!!

  • JuRobathan Julia Hackforth (@JuRobathan) reported

    @virginmedia I spent 7 hours on the online chat yesterday with no response, 2 hours this morning and either bounced off calls or had shut when calling - appalling service