Virgin Media outages and service status in Benson, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Benson, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 16, 11:04 PM GMT+1.
- Internet (90%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Benson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Benson, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 3 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Oxford
|
Internet | 8 days ago |
|
Reading
|
Internet | 8 days ago |
|
Abingdon
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Benson, England
Latest outage, problems and issue reports in Benson and nearby locations:
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Kirsten Willis BEM (@kirsten_willis) reported from Reading, England@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Ultra Mugnus (@mkn1ght) reported from Reading, England@monstroso @virginmedia A problem we all have.
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, EnglandAnybody having problems with @virginmedia in the Reading area ……..?
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Safdar Mustafa (@safdar) reported from Reading, England@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Hilary Gurden (@HilaryGurden) reported from Abingdon, England@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England@virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.
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Tim Morgan (@timmorgan) reported from Reading, England@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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faye harland (@fayeharland) reported from Reading, England@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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samtomkins (@samtomkins) reported from Henley-on-Thames, England@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Khurram Qayam (@kqbrain) reported from Reading, England@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Safdar Mustafa (@safdar) reported from Reading, England@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Deborah Jessup (@Debbiejojessup) reported from Woodley, EnglandTrying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Becky (@bmm1979) reported from Reading, England@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Katy Hamilton (@Katyebh) reported from Reading, England@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England@virginmedia get your shit together ffs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported@virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working
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Georgia Lisa (@Georgialisa) reported@virginmedia you’ve put the price of my broadband up yet the connectivity is worse - I cannot get connection upstairs in my house and my devices hive/ring etc are no longer working and you have no contact email on your website - poor service
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Frazzz (@FrazzzYT) reportedI guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-
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Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported@arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !
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James Robertson (@JameskRobbo) reported@virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything
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andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
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Niamh⁸ ¹| #20💿🎮 (@padmeosc) reportedVirgin media fix your **** i wanna watch f1
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Nick Caville (@caville) reported@virginmedia Since your O2 merger, your website has been absolute dogshite. Can't view bill, can't cancel, nothing loads etc. Nice work!