Virgin Media outages and service status in Benson, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Benson, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 9, 8:57 AM GMT+1.
- Internet (71%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
- Phone (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Benson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Benson, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Reading, Abingdon, Henley on Thames, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Wi-fi | 8 hours ago |
|
Reading
|
Total Blackout | 2 days ago |
|
Oxford
|
Phone | 7 days ago |
|
Abingdon
|
Internet | 8 days ago |
|
Reading
|
Internet | 9 days ago |
|
Oxford
|
9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Benson, England
Latest outage, problems and issue reports in Benson and nearby locations:
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Carys Green (@AV_Carys) reported from Reading, EnglandFeeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Pete (@gonnella) reported from Woodley, England@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, EnglandJust had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England@virginmedia get your shit together ffs
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Bob Beveridge (@BobBeveridge1) reported from Reading, England@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Michael gorman (@MichaelDooega10) reported from Woodley, England@virginmedia still no reply from your text service absolutely disgusting !!!!
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Martin S (@Boanz62) reported from Reading, England@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Reading, England@virginmedia There is no problem in my area. My problem is specific to my account.
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Kezza 🙃 (@perrycoke) reported from Hurst, England@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, EnglandHi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Dave Crocker (@davedec60) reported from Reading, EnglandSo @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Khurram Qayam (@kqbrain) reported from Reading, EnglandWe have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Septimus McClonk (@clm2071) reportedAbsolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke
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Addy (@iadnan9) reported@virginmedia @ipa1869 Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.
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Pirate (@pirate1100) reported@MartinSLewis Virgin Media are terrible, I had the phone package removed years ago as they kept billing me for calls I hadn’t made. If you don’t renew broadband contract they charge you extortionate fees. Terrible company.
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Amy McManus (@BluemoonAmy) reported@virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.
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Joe Naughton (@JoeNaConnacht) reported@mcardle_mi42856 Never even checked Virgin media 3, I’ll make sure to check it next week. Didn’t think they had live sport on there.
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Fabs (@TTVfabs_lb) reported@SkyNews They should be refunding every single Virgin Media customer.
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Dermot O'Leary (@dollDCFC) reported@virginmedia @siemaiqbal The only tweets we ever see here about Virgin are those complaining when their service has been interrupted, which is understandable.I wonder though what % of Virgin customers it represents? From personal experience my service has been out a very few times over 20+ years.
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Elaine Walsh (@mabaker_moz) reported@virginmedia I rang your service number and there is an issue in the area
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported.@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?
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LaurenA (@LRNA11) reported@MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/