Virgin Media

Virgin Media Outage Report in Benson, Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Benson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Benson, Oxfordshire, England 09/06/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Benson, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Reading, Didcot and Wallingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Benson, England

Latest outage, problems and issue reports in Benson and nearby locations:

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • samtomkins samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thenextstopis_ 😶 (@thenextstopis_) reported

    @djsx_dj @virginmedia They like putting the phone down when things get difficult

  • steviethewolf Steve Anderson (@steviethewolf) reported

    @virginmedia 2 times I have had to contact you. The service is pony! I’ve only been with you a week and I’m now thinking this was a massive mistake

  • QureshiEve Eve Qureshi (@QureshiEve) reported

    @virginmedia To switch the account, but they kept trying to close it. Which means as a direct debit will fail tomorrow. My children would have no broadband which would be the final straw. I’ve tried billing and customer services and still not having any luck.

  • Canebludded43va KutDaSh*+🎅🎅 (@Canebludded43va) reported

    @QureshiEve @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

  • MaloneyNatalie natalie maloney (@MaloneyNatalie) reported

    @virginmedia It’s been daily over the past few months. It’s been ever since I was sent a new box. Clearly there is an issue with my particular router

  • david12600 david (@david12600) reported

    @virginmedia No they have not, I asked for a complaint to be raised previously and was passed over to the complaints department only to be told that as the service has not been installed yet that I cannot raise a complaint.

  • ChrisPWebb Chris Webb (@ChrisPWebb) reported from Blackpool, England

    @virginmedia It says no issues but it keeps cutting out 2/3 times a day.

  • Whiskey_Mick Whiskey Mick (@Whiskey_Mick) reported

    @virginmedia down today, down yesterday, down most days, can’t use the streaming services I pay for. Not fit for purpose. Totally sick of it.

  • mejulie64 Julie Bailey (@mejulie64) reported

    @virginmedia All I get is ‘we can’t run a test right now’. I know it’s an outside issue, it was the same the last few times but no one listens!! Can’t believe there will be no engineers in my area, at all, until 21st

  • Ellamonaghanx Ella Monaghan (@Ellamonaghanx) reported

    @virginmedia My elderly grandparents rely on their landline phone. Online it shows as no issues in the area yet when I phone it says there are issues. They cannot make or receive calls - is there any live issues and when will they be resolved? WN7 5PP