Virgin Media Outage Report in Benson, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Benson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Benson, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
||
| Oxford |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Benson, England
Latest outage, problems and issue reports in Benson and nearby locations:
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phillip Carey
(@PhilC1935) reported
@virginmedia John have emailed in the issue
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Rebecca
(@mysticalmoo) reported
@virginmedia So no then - you offer no priority service for elderly customers who don’t have access to technology… very disappointing…
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Moondog
(@Moondog90093442) reported
@virginmedia hurry up and fix the WiFi. If you're doing day long updates then I'm out
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Adam
(@adamdbonner) reported
@virginmedia Lazy, poor customer service practices as a company policy then.
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Adam Nichol
(@adamn1985) reported
@virginmedia @fmuamba6 @TheBHF I then went to put my Sky box back in as I’m still paying for the service and the Virgin engineer had cut the cable outside the house. Joke of a company.
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Martin Alderton
(@Alder1979) reported
@virginmedia Well it’s very obvious @virginmedia don’t care about taking responsibility for it’s **** ups. My wife is now unable to work at home due to no broadband and we don’t get what we’ve paid for, it ain’t cheap, but that’s ok because you can’t help me other social media #choosesky
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Abby Harris
(@AbbyHarris20) reported
@virginmedia why am I constantly getting intermittent wifi, cannot wait for my contract to be up in April, never known the Internet to be so unreliable. For someone who WFH,is a gamer and streamer, I am disappointed with what is meant to be the "best broadband" in portsmouth 😡
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Phillip Carey
(@PhilC1935) reported
@virginmedia trying to watch footy on mobile. Error, need to manage devices as limit reached. Currently 2 out of 5. Call help desk to sort. Agent 1 call @SkySportsPL Agent 2. Need to change password, why? No so still no mobile footy. #billupservicedown
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Diego Duchi
(@DiegoDuchi) reported
@virginmedia tech issues w my broadband for weeks now & potentially no fix until mid Dec. How is there no solution or compensation for intermittent internet connection? I’m paying for a service you’re not providing properly
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Joey
(@ProperGoodGames) reported
Everytime I hit go live on OBS to stream it takes down the whole internet and now my speeds are so slow They are fine through the day and then once I start to stream everything slows down like crazy @virginmedia What is going on?