Virgin Media Outage Report in Wallingford, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wallingford, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Oxford and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Abingdon |
Internet | |
| Oxford |
TV | |
| Oxford |
Wi-fi | |
| Reading |
||
| Oxford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallingford, England
Latest outage, problems and issue reports in Wallingford and nearby locations:
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Finn-day the 13th 🎃 SGC 6 MONTHS 🎉
(@thehumanandjake) reported
my internet is just broken virgin media wtf
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Lekhani 💫
(@LekhaniChirwa) reported
My housemates managed to negotiate the fee being wavered. Result. Or so we thought. I cancelled my direct debit with @virginmedia and returned my kit to them via a courier service. I thought that was it. Done and dusted. But ohhh noooo. There's more...
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Lisa ♡
(@lisa121086) reported
@virginmedia hi we have upgraded our hbb to the super fast package ... downstairs we are hitting max speed..502mbps .. however upstairs in the room i work from i get 58mbps .. can u guys help? Do you have anything to boost this upstairs?
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James Cooper
(@JC_cooper12) reported
@virginmedia internet connection has been absolutely abysmal for 4 days now! Every 20 mins, completely drops out, “no internet connection” then reappears. Rinse and repeat. No issues in my area, according to the app….
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S🤍
(@277snk) reported
@virginmedia fix my service on my phone pls whats going on??
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Kieran
(@KieranSSFC) reported
@virginmedia nothing you sent last time helped, being told the issues are on your end and if so then this is a complete joke. Almost 48 hours now with no internet, tv or anything
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Alex Ratcliffe
(@AlexandraBeetle) reported
@virginmedia We've been with @virginmedia for MANY years. Do I want to use your complaint system AGAIN? Depends on how much life I've left in me to waste on this.THE QUESTION IS:WHY? Does @virginmedia not invest enough to maintain the system? What if this was electricity that outed often?
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Liz Counsell
(@lizzicou) reported
@virginmedia Please look into my account. This is THREE months of being passed around and people not getting back to me despite 'please rest assured I am personally going to take this forward' and this never happens.
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Zoheb Chugtai
(@ZChugtai) reported
@virginmedia Because virgin media customer service is shocking. Not even the staff want to attend such an event
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Lekhani 💫
(@LekhaniChirwa) reported
I called them on 27 Sep & had another 30 min phone call getting passed around departments. They concluded that there was no record of them agreeing to the cancelation fee being wavered. But @virginmedia aren't your phone calls recorded? Do you not make notes on customer accs?