Virgin Media Outage Report in Wallingford, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wallingford, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Didcot, Oxford and Wallingford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Abingdon |
Wi-fi | |
| Reading |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallingford, England
Latest outage, problems and issue reports in Wallingford and nearby locations:
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Harrison
(@SusanHa85471577) reported
@virginmedia I have spoken to virgin. They sent an engineer to change the box but he didn't change it. He said the box was fine. I phoned virgin again 2 days later and they checked with the next level tech team who said it was a problem with the box so are sending another engineer tomorrow
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Kartik Krishnaswamy
(@kkrish07) reported
@virginmedia On behalf of affected customers in the SW7 area, we don’t wish to pay for your services when it never works. We also want to legally claim all the money we have paid over the last 6 months. I have tweeted about It many times and VM seems not to bother.
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MR George:
(@mrgeordie) reported
@virginmedia Yes it it is working now but this has been happening regular this week come up with error W02 no TV or WI-FI for up to 2 hours. I believe there is a problem in the area.
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gettinflexicomps
(@gettinflexi) reported
Just one day I want to come home and not have to hear my daughter tell me the Internet is down.. @virginmedia it’s Mondays the week has just started please don’t ruin my week already! The schools get annoyed at us because the kids are not online but they can’t get online!!! Uggh
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Eve Livingston
(@eve_rebecca) reported
@virginmedia Hi, I arranged a home move via online chat last week but the email confirmation says the wrong time. Your phone line says to correct online but the relevant online link says to call. Can you help please?
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Kester Mann
(@kestermann) reported
Virgin Media launches 5G on the Vodafone network. Available in 100 towns and cities, for no extra charge. 4G customers stay on EE until end of the year. Presumably though, everyone will eventually transition to O2, once the merger is complete.
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Peter Garland
(@prg25bro) reported
@virginmedia To cancel broadband.
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Sean Pannell
(@SeanPannell) reported
@virginmedia Yes I have over the weekend. Based on what was agreed, the issue has now finally been resolved. Thank for coming back to me, if the problem continues despite my call this weekend I’ll get back to you. Sean
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Katie Lever
(@KatieRLever) reported
@virginmedia internet issues for the third week running in SW4. This is utterly ridiculous and especially in lockdown, we need to be able to rely on the Internet. When will this be fixed properly?
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KevB
(@KevBennett007) reported
@virginmedia any news on your outage in the wendover, your prices are going up, unfortunately the service is heading in the opposite direction!!