Virgin Media Outage Report in Wallingford, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallingford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallingford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wallingford, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Oxford |
||
| Reading |
Internet | |
| Reading |
||
| Reading |
TV | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wallingford, England
Latest outage, problems and issue reports in Wallingford and nearby locations:
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leroy Boyce
(@Leroy_Boyce) reported
@virginmedia They have advised me to terminate my contract!
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leo smith
(@leosmudgersmith) reported
@virginmedia Read all tweets I was trying to talk to help through messages also via phone only to cut off
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Daniel Raphael
(@Danielraphael1) reported
@TobyChimp @virginmedia That's awful but not unsurprising! I'm not arranging for a collection. If they want it back then they're going to have to arrange it. I'm probably just going to leave it outside my front door and hope that it accepts whatever it's fate may be.
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baz
(@iambaz_uk) reported
@virginmedia Hi, like others I have had my 20 year old email account terminated with zero warning! This is beyond rude! However, I do have an active mobile account with you, so is it possible to get my email reinstated?
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O'Flaherty Events 💙
(@oflahertyevents) reported
@O2 No thanks. @virginmedia need to up their customer service first.
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Jackpot ❤️🚂❤️ #loveislove #bekind 🏳️🌈
(@JackieRacher) reported
@virginmedia Found, he’s booked it on a day I’m not in. Tried to reschedule online but I get stuck in the web page loop of “reschedule”, sign in to do this, taken to original page, click on “reschedule”, sign in to do this, as infinitum. Please would you help? Where’s webchat gone?
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Neville Gaunt 💡💡💡
(@NevilleGaunt) reported
@virginmedia Thank you … I know you don’t call customers having been a customer for longer than I care to remember
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Richard Chivers
(@rchiversphoto) reported
@virginmedia my emails been down all day which I rely on for work, any ideas when it will return ? Thanks
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Emma Lunn
(@emmalunn) reported
@virginmedia It says to click to amend/cancel. I clicked - no option to amend/cancel. Brilliant.
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G.Marshall Gleghorn
(@gary230264) reported
@virginmedia Can you please check if I was called today from your call centre as the woman was very VERY rude!!!