Virgin Media outages and service status in Horsham, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Horsham, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jun 13, 9:14 PM GMT+1.
- Internet (71%)
- TV (14%)
- Total Blackout (7%)
- Wi-fi (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsham, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Crawley, Dorking, Horsham, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 7 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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sophie (@sophieholmes_) reported from Horley, England@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Colin Maddocks (@colin_maddocks) reported from Crawley, England90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
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JMRCS (@JMRChauffeurs) reported from Crawley, England@virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Kim Ronaldson (@rattyliveshere) reported from Guildford, England@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Alex Buchanan (@AlexBuchanan3) reported from Guildford, England@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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Danny Wootton (@dannyb0y1969) reported from Crawley, England@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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janet arias-ball (@jjjjxxx) reported from Guildford, England@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Glen Battams© (@dyllan08) reported from Burgess Hill, England@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?
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Max Hurst (@MAXLOTUS) reported from Guildford, England@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Joe Johnson (@joe__johnson__) reported from Crawley, England@virginmedia broadband has just gone down in Crawley (RH postcode)
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Taz (@AppleTerence) reported@gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.
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South Coast Commuter (@CS_Hants) reportedSo then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?
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rebecca ann jarvis (@rebeccaann1989) reported@virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced
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Kyle High (@kylehigh11) reported@virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?
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D.HFootball (@iScoutFoozball) reported@JakePanetta @virginmedia @MisfitsBoxing Oh deserve all the **** coverage you got if you paid for that….
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welshcake74 (@Welshcake74) reported@virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer
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Rosie (@RosieLastOf6) reported@virginmedia virgin media app says service ok but still not showing tv. What’s wrong?
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dera calla (@DeraCalla) reported@SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!
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J (@the_geeker) reported@kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company
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Eddy James (@ImproperFooty) reported@gblondon1 @skytv @virginmedia Sky is awful. Treat their long term customers terribly. Was paying a fortune for sky sports & they pack it with you tubers. I'm not paying £80 to watch some **** I can already watch for free but don't! IPTV all the way now 👍