Virgin Media outages and service status in Horsham, England

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsham, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Guildford, Horsham, Burgess Hill, and Maidenbower.

City	Problem Type	Report Time
Crawley	TV	4 days ago
Crawley	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

• 
  Katie Girdler (@KGirdler) reported 46 seconds ago from Guildford, England

  @virginmedia What a surprise still no call from you that I was promised! I can't believe this is how you treat new customers!

• 
  Max Hurst (@MAXLOTUS) reported 4 minutes ago from Guildford, England

  @virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!

• 
  bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@planey10) reported 5 minutes ago from Crawley, England

  @virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking

• 
  Greyman (Gary A) (@GaryAblett3) reported 6 minutes ago from Crawley, England

  @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

• 
  Sonia Jacinto (@SMLJacinto) reported 17 minutes ago from Salfords, England

  @virginmedia I have complained... feedback or solving my problem has been none!!!!

• 
  Charles Brittain (@CharlesB2T) reported 20 minutes ago from Burgess Hill, England

  @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

• 
  ABCOM - IT Solutions (@abcomuk) reported 21 minutes ago from Burgess Hill, England

  @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

• 
  Mr.Cocktail 🍸 (@AndyCockell) reported 24 minutes ago from Dorking, England

  @virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.

• 
  stonerbeagle37 (@MarkRStoner) reported 31 minutes ago from Horley, England

  @virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson

• 
  Prof Mark Whiteley (@MarkWhiteley) reported 35 minutes ago from Guildford, England

  @virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!

• 
  Claire (@wotawomandiary) reported 36 minutes ago from Crawley, England

  @virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem

• 
  Jeff Webber (@jettypaul71) reported 38 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  1Down5Up (@BinaryWheels) reported 38 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  Dean Woods 💙 (@deanwoods) reported 38 minutes ago from Horley, England

  @virginmedia @Coley__76 This is what really annoys your customers. There's no ownership of issues. Your different teams are acting in silos. Why should it be up to the customer who is paying for a service to constantly have to chase and follow up. #VirginMedia

• 
  凱蒂 (@ItsKatieC0mpt0n) reported 40 minutes ago from Crawley, England

  @virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??

• 
  Captain Zongo (@CaptainZongo) reported 45 minutes ago from Crawley, England

  @virginmedia But I pay for that allowance, ergo, not free. In other words, I have to pay someone else to report the faults with the service I pay you for.

• 
  Ge (@Georgiaknipe) reported 52 minutes ago from Broadbridge Heath, England

  @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

• 
  Sonia Jacinto (@SMLJacinto) reported 56 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Max Hurst (@MAXLOTUS) reported 58 minutes ago from Guildford, England

  @virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice

• 
  Jo McGowan (@guildfordjo) reported 59 minutes ago from Guildford, England

  @virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Mickey (@MrMickey142) reported 3 minutes ago

  @Argos_Online I've always thought Virgin Media were the unanimous heavyweight champions of 'couldn't give a ****' customer 'care' but today, I've just realised (only because I deal with VM a lot more) that there's a genuine contender - a great white 'hope'!🤬 DISGUSTING!

• 
  James Mcgowan (@mcgowan_mcgowan) reported 3 minutes ago

  @virginmedia no services at all at G74 has any issues been reported.?

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 7 minutes ago

  @virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......

• 
  andrew willett (@willywillett) reported 15 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Kim Taylor (@kimtaylor18) reported 15 minutes ago

  Apparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia

• 
  Andover UK (@AndoverUK) reported 18 minutes ago

  @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?

• 
  Gregor McAbery (@GregorMcAbery) reported 20 minutes ago

  @rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.

• 
  Sco (@ynadhim) reported 20 minutes ago

  @virginmedia Hi, i lost internet connection, HP3, is there an issue??

• 
  Louise Boxall (@Louiseboxall) reported 22 minutes ago

  @virginmedia Yep, we’ve done all that. It says intermittent service. It’s been like this over a week. Now it’s worse! Even spoke to one of the customer service people on Friday, the issue is worse and we were told unless they get 360 then Virgin won’t help. Absolute disgrace!

• 
  . (@Afcgunner_1886) reported 24 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia