Virgin Media outages and service status in Horsham, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Horsham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 4, 8:03 AM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (7%)
- Total Blackout (7%)
- TV (7%)
The latest reports from users having issues in Horsham come from postal codes RH12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsham, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Guildford, Horsham, and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Wi-fi | 21 hours ago |
|
Crawley
|
Internet | 1 day ago |
|
Crawley
|
Total Blackout | 3 days ago |
|
Guildford
|
Internet | 5 days ago |
|
Horsham
|
Internet | 5 days ago |
|
Crawley
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson
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Daniel Saunders (@danjsaunders) reported from Guildford, England@virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.
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Dean Woods (@deanwoods) reported from Horley, England@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Joe Johnson (@joe__johnson__) reported from Crawley, England@virginmedia broadband has just gone down in Crawley (RH postcode)
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bob plane 🇬🇧🏴🇺🇦 (@planey10) reported from Crawley, England@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
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jake lucas (@barriescott) reported from Crawley, England@virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy
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Mitch (@ColynMitchell) reported from Crawley, England@virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.
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凱蒂 (@ItsKatieC0mpt0n) reported from Crawley, England@virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??
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janet arias-ball (@jjjjxxx) reported from Guildford, England@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
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JMRCS (@JMRChauffeurs) reported from Crawley, England@virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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korondi joco (@korondijoco) reported from Horley, England@virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?
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Alex Buchanan (@AlexBuchanan3) reported from Guildford, England@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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_jarl_ostensen (@psjarlo) reported from Guildford, England@virginmedia how can I check if you're doing a remote hub update now, or if the box flashing green is a problem?
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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Wendy Earle (@wearliegig) reported from Guildford, England@virginmedia Appalling customer service! Im@trying to report the death of an account holder and can find no way of getting through. Waited on the phone line so long that it eventually went dead on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Bourne (@SoloCeej) reported@young_financier my virgin media has been down for 2 weeks. still no progress
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.
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Dobbin1957 (@dobbin1957) reported@virginmedia The service status page now says. 17.07 - you also sent a text to my wife who is the account holder at 08.07 today to say everything is fixed. So you clearly haven’t a clue what you are doing and yet you expect your customers to be patient. Time to give Virgin the boot I think.
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Matt Walters (@mattwalters70) reported@virginmedia Congratulations for officially being the worst company that I have ever dealt with. Poor customer service with staff who DO NOT listen, staff that oversell contracts to vulnerable people, a website that is frankly awful, complaints that are not taken seriously.
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calnorth (@CCalnorth29046) reported@ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪
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Bhavin (@Bhavinmaru2020) reported@virginmedia Hi if there is fault in the area shouldn’t the engineers working on it now to fix it!
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UTV1874 (@neiloco76) reported@virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer 🖕🖕🖕
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safcpete 🇬🇧🏴 (@safcpete67) reported@y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.
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Jon Ashman (@JonAshman2) reported@ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything