Virgin Media Outage Report in Balham, Greater London, England
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The latest reports from users having issues in Balham come from postal codes SW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Balham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Bermondsey, Croydon, Ealing, Wood Green, Wandsworth, London, City of Westminster, Harringay, Ilford, Hackney, Southwark, Islington, Lewisham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| Bermondsey |
Wi-fi | |
| Croydon |
||
| Tower Hamlets |
Internet | |
| Bermondsey |
Internet | |
| Ealing |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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🏴🇯🇲🇮🇪 Anthony Morgan
(@Anthony_Morgan_) reported
from
Brentford, England
@virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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Ciaran
(@Ciaranfff) reported
from
Southall, England
@virginmedia fix my wifi you *****
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia another day of no internet and useless customer services... WHAT IS GOING ON
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Manny
(@Manny84150471) reported
@brehnen_sheehy @virginmedia Mate move, escape, run away, @virginmedia are poor.
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Walker
(@ModerndayLister) reported
@virginmedia One day we lost connection completely for a full day. Your phone line and website leads you in circles with simple solutions but this is clearly a different technical problem and I haven't been able to speak to a human to even tell them the issue, despite multiple attempts and
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kev
(@efcautographs) reported
@virginmedia look like it's the only option as no other help has been offered
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𝕳 𝖔 𝖙 𝖍 𝖎 😷
(@gizzi_m) reported
@virginmedia So comp for loss of service only kicks in after 2 full days without broadband? In this day and age, 2 days without reliable broadband is pretty unacceptable. Identifying, diagnosing and fixing issues should be a high priority and investment for you
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Ewan Birney
(@ewanbirney) reported
@virginmedia It is down in North London as I am sure you know, but only for certain sites (or using a certain part of the TCP/IP protocol stack? Or something too clever that broke in the Virgin Media Fabric). I hope it comes back soon.
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Patrick Grinham
(@Baggiepat) reported
Morning tweetpals, day 340 of my self isolation. No longer windy out, just sunshine. Out of sorts yesterday, @virginmedia went down so unable to get the internet. Missed it, so glad it's back today. Going to catch up later. Have a great day folks. :-) #StaysafeStayin #WearAMask
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Red Jesse
(@RedJesseLtd) reported
@virginmedia So is that the end of your help? The service is even worse today and nothing you've offered has been of any help at all. As a massive tech company please find a way of contacting me rather than sending me to pointless FAQs.
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lambster
(@lambster34) reported
@virginmedia Thanks I'm not really after compensation I just want my contract terminating so I can go elsewhere with a better service but I refuse to pay the remainder of my contract as I don't see it can be valid if I'm not getting a service I pay for
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Natalie Sumner
(@lips4769) reported
@mouthwaite @virginmedia Can we ask virgin to change from the hub 3 if it’s not working. Surely that’s the consumers right? But also @virginmedia why are these hubs not being replaced as they’re obviously not fit for purpose?
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lewis..
(@LEWLAAR_) reported
@EDEN_FPS Virgin media do 200 down 20 up pretty good and consistent