Virgin Media Outage Report in Balham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Balham come from postal codes SW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Balham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Southwark, Finchley, Ealing, Tower Hamlets, Bermondsey, Woolwich, Eltham, Leyton, Wembley, Hackney, Lewisham, Ilford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hampstead |
Internet | |
| Croydon |
||
| London |
Wi-fi | |
| Southwark |
Internet | |
| Finchley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Message says service will resume at 10.15 but we’ve had these messages every day & still nothing.....
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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chris whittart
(@fatwhit5) reported
from
Hounslow, England
******* shit @virginmedia WiFi has gone off AGAIN 😡😡
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
Get home from work....2 out of 3 kids sick...oh well at least I can catch up with some work this evening on my laptop....oh no @virginmedia outage today means no broadband & no telly either 😱😡....would be good to get a report on when this issue will be fixed.....
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Harrow Weald, England
@virginmedia Errr I’m ahead of you...no-one’s telling me when my service will resume!
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia Still no service......
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Zabi
(@ZabiOsmani11) reported
from
Hounslow, England
**** you @virginmedia for ruining my evening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Unknown Soul
(@UnknownSoul028) reported
@virginmedia I had called the team twice previously with no luck getting my issue sorted, called today again before I had to go to work and still don't have a time when my issue will be fixed. Waiting for yet another call between 4pm and 5:30pm today.
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Jay
(@cheesycobdave) reported
@virginmedia Finally got through to someone. There is apparently a local fault, but your service checker says there isn't... expected fix time of 7pm so that's a days work up the shitter 👍
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Lewis Robinson
(@LewisRobboJr) reported
@virginmedia Last night and no, still speed up lag, still delays, still lagging, slow download speeds, slow upload speeds, slow overall.
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Les Crisp
(@crisp_les) reported
@virginmedia At this stage I do not wish to talk about it on a public forum. I am seriously considering taking legal advice. The incompetence I have experienced is utterly astounding. If you truly wish to see if you can help, contact by private message please.
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JayDeePee
(@johndanielpalm1) reported
@virginmedia Thanks for the reply. I don’t think it’s a service issue in my area but more of a peering issue. The hops from the router outbound appeared to be solid until it left virgins owned IPs. It seems to have calmed down now.
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Paul 🏡🗝⬇
(@PorlyP) reported
@virginmedia Not currently - I persevered with the helpline and a lady called Khyati helped find out the issue, amd an engineer is coming tomorrow. Thanks again for all the replies!
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prettyyp✿
(@iPrettyouch) reported
@virginmedia Yes login then jump onto mobile data and then it says theres seems to be no issue with service in yur area but there is an issue which is why i am on it ...i give up
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Damian🌐
(@ThisIsDAMO_) reported
@virginmedia hello, having issues with Virgin Hitron router no internet but no issues in my area. Can you assist please?
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In Oxford
(@Oxford_Life) reported
@virginmedia As they should be, it's an idiotic way of #VirginMedia to deploy an upgrade to a system - I could upgrade my entire network at work to a new operating system, new firmware, new bios, etc, and still ensure no files were lost!
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Savannah-Jade
(@SavJadeUK) reported
Completely ridiculous that I’m being charged £100 to cancel my @virginmedia contract because they don’t provide broadband at my new home👎🏼