Virgin Media Outage Report in Balham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Balham come from postal codes SW12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Balham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, London, Paddington, Wembley, Streatham, Hackney, Hendon, Tower Hamlets, City of Westminster, Walthamstow, Leyton, Ealing, Harrow, Mayfair and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Paddington |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
-
Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
-
Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
-
Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
-
Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
-
Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡
-
Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
-
Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
-
🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
-
William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
-
Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
-
Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
-
The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
-
Sophie
(@SophieHTayler) reported
from
Bromley, England
@virginmedia Online it says no issues, on the phone it says there are issues in this area
-
gary marshall556
(@GMarshall556) reported
from
Ashtead, England
@virginmedia any chance you can answer the phone as I need to cancel my sky sports subscription!!!
-
Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nat Eva
(@ND_Evans) reported
@virginmedia The tests usually say no service issues. The phone line has not worked for years. It hasn’t been an issue as I don’t use the landline until the other day I needed to place an emergency call and had to borrow the Neighbours phone. Is there someone I can email
-
Greig MacBride
(@Greig_M) reported
@virginmedia phoned back to make a complaint in regards to customer service received, couldn't be given reference number for call and then hung up on, thought i was being reasonable? I'll add to the list of frustration clearly, can I be DM'd to get me some assistance please.
-
Mark johnson
(@Markjoh67333745) reported
@virginmedia Ok 4 weeks of issues, I have now finally got a replacement tv box all ok. I have still not been phoned back by a manager to discuss compensation for the poor tv service for the month prior and now charged for my phone use to report to customer services. Not Happy.
-
Kyle M
(@1234Makin) reported
@virginmedia Thanks for the advice, but I shouldnt have to use an app to ‘optimise’ my connection to your services. Your services should already be optimised on my devices without the need of an app to do that for me. Is there any other way you could help?
-
ᴄʀᴀɪɢ ᴘᴀʀʀʏ - Ⓟⓐⓩⓩ
(@Rigarray) reported
@virginmedia please can you explain why the broadband and TV service we are paying for in the CF38 area has been down all day? This has been happening regularly over the last few weeks. This poor service continuing is unacceptable and all you say is an engineer is working on it
-
sajid iqbal
(@msajiqbal) reported
@virginmedia We have identified the issue and sent a signal to the hub call back if it doesn’t work in a couple of days .... I obv thought logging a complaint back in jan might get soemone to deal with it you have seen the response I got so you think it resolves the issue?
-
DangleLager
(@DangleLager) reported
@virginmedia Thank you. I’ve ran a test. All appears to be okay with the service. Both laptops are close to the router and as we’re both having connection problems with our work networks we wondered if it was a router issue.
-
Adam McGuinness
(@HotshotMcG) reported
@virginmedia Hahaha. Do you know how .any times you have said 'we aim to resolve this (insert time frame) '. I have had 3 managers promising to phone me in the last 3 weeks. Not one did. It is absolutely unbelievable how badly you treat your customers. My DD goes out in a few days.
-
camyla sikora art
(@ArtCamyla) reported
Misled to signing a long term contract with #virginmedia during my 6 month rental agreeing the contract would carry on in the new place, now I’ve found out they don’t offer service in my new neighbourhood & are charging a £200 cancellation fee. Anyone else thinks this is unfair?
-
🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@virginmedia Says no known issues