Virgin Media Outage Report in Mill Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Mill Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Mill Hill, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, Hampstead, City of London, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 32 minutes ago |
|
London
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 5 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
London
|
Total Blackout | 10 hours ago |
|
Hammersmith
|
Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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DanielSSmith FRSA (@DanielSSmith) reported from London, England@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Ewa Bakun (@EwaBakun) reported from Richmond, England@virginmedia pls I’m trying to get help. You disconnected my account a month too early before my move to a new address.
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Courtney Lynn Murray née Hauseman (@Courtneyxx) reported from Brentford, England@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
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Linda Robinson (@rindalobinson) reported from Harrow Weald, England@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
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Ewa Bakun (@EwaBakun) reported from Richmond, EnglandAfter two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
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Suren Perera (@darthteddy) reported from London, England@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Adah Parris (she/her) (@AdahParris) reported from London, England@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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Suren Perera (@darthteddy) reported from London, EnglandSo @virginmedia is down again. App says everything is fine but clearly not.
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Ewa Bakun (@EwaBakun) reported from Richmond, England@virginmedia pls I need help!!! You disconnected my service a month before my scheduled move to new address!!!???
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David Elliott (@dagadave) reported from Enfield Lock, England@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
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Dawn Cutting (@CuttingDawn) reported from Bricket Wood, England@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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catskidschaos (@catskidschaos) reported from Richmond, EnglandYay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Ewa Bakun (@EwaBakun) reported from Richmond, England@virginmedia I’m simultaneously on the phone on hold, talking via chat, took me forever to find out that my service, disconnected erroneously, can only be back in 72hrs???!!!
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Dominic Sender (@dcsender) reported from Camden Town, England@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Ewa Bakun (@EwaBakun) reported from Richmond, EnglandFor a whole hour now to connect with @virginmedia customer services!!!!
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Dave (@BigadeeDave) reported from Richmond, England@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Cahal Bannon (@CahalBannon) reported from Hackney, England@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
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Daniel W (@damawa42) reported from Camden Town, England@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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HK (@harrydotcom_) reported from St Albans, EnglandHi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but
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IanEastLondon (@ianeastlondon) reported from Poplar, EnglandHow do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
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Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
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Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
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Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
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Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
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Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
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Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.