Virgin Media Outage Report in Mill Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Paddington, Finchley, London, Tower Hamlets, Southwark, City of Westminster, Acton, Feltham, Bushey, Radlett, Hampstead, Poplar, Chingford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Paddington |
Wi-fi | |
| Finchley |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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Stefan Selby
(@TheTallBlonde1) reported
from
Harrow Weald, England
@virginmedia thanks MM. Still not working but already called the customer services desk. Got an appointment for an engineer on Tuesday.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Not the Month of good service though! 3 hours and counting of no TV or Internet! #poorservice
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Dave Mauger
(@DaveMauger) reported
from
Wandsworth, England
@virginmedia Thanks. No known issue in the area according to your site. I'm now able to sign it, but your website keeps freezing when I try to run a test.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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Johnny Daukes
(@jdaukes) reported
from
Brentford, England
@virginmedia It’s down. Expected fix by 16:00.
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James Everington
(@jeverington) reported
from
Camden Town, England
@pardel @virginmedia I haven’t been able to register with Virgin Media for days. There seems to be a silence from @virginmedia on any issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Milner
(@MilnerClive) reported
No broadband from @virginmedia 25mins on the phone with no fix & now 3 day wait for an engineer - very poor customer service
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CoachAdrian
(@CoachAdrian4) reported
@virginmedia @virginmedia; your last agent Gem was helpful, however, the packages on offer for a loyal customer of 5 years is appalling. But the entire experience has been awful and poor customer service until the last agent. 70 minutes😡 my bill 😡
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Vanessaturton
(@Vanessaturton5) reported
@virginmedia Why have you over charged me by £108.73? Why do you think it is acceptable to keep my money until next my next bill, rather than refunding me immediately? Why have we wasted an hour on the phone to your customer services, for them to cancel the call twice?
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JohnDragonMan
(@JohnDragonMan) reported
@virginmedia yes. my brother also had this issue when he was on virgin mobile. he has changed to 3 and now gets a minimum of 30mb/s. we both have the same phones too.
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Atomic Blonde
(@AndiLDN50) reported
@virginmedia I managed to get hold of someone on chat who’s sending an engineer. I filled out the complaint form and submitted. Where you should get a complaint ref it’s just asterisks and when I go into my account and track complaints says there is no complaint attached to my a/c
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Shane Williams
(@Willo_1969) reported
@virginmedia @POpEyedWazza The customer service is atrocious and seems designed to bully folk. Never experienced anything quite like it.
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steve holloway
(@frimleygreener) reported
@virginmedia yesterday..and the day before that etc....now all lines are too busy......why is the "outage" not on the service status page for my post code if it has existed for nearly two weeeks now?
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Catherine Philp
(@scribblercat) reported
@virginmedia I can be but there is no resolution that doesn’t involve your engineer coming and fixing whatever @VirginMedia broke yesterday. You haven’t even offered a 4g backup or similar, which I’ve now been trying, but have too little signal to offer a viable alternative.
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AnotherHowie
(@AnotherHowie) reported
@virginmedia @whippletom The fact that you even normalise this song and dance is stupid.
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Atomic Blonde
(@AndiLDN50) reported
@virginmedia 3 attempts to get help and none worked maybe you should take the form down.