Virgin Media Outage Report in Mill Hill, Greater London, England
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The latest reports from users having issues in Mill Hill come from postal codes NW7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, London, Fulham, Islington, Bermondsey, Wembley, Southwark, Harringay, Hackney, Acton, Camden Town, Tower Hamlets, Belsize Park, Harrow and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia Down again. Is it Nw10 area or me?
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Edward Norman
(@Chevrongreens73) reported
from
Brentford, England
@virginmedia down in Willesden?
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Anand Baria
(@anands_) reported
from
Brentford, England
@virginmedia The service resumed after about and hour. Thanks
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
@LDesesperes @virginmedia Customer service is terrible, no point in making a complaint as they say they'll contact you to discuss but never bother. As soon as an alternative option comes to our address we are leaving
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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DAVID WOODHOUSE
(@STRAYPHOTON) reported
from
Richmond, England
@tonydixon59 @virginmedia Thanks for your reply. No improvement - I have rebooted the box and checked all connections. Seems to have coincided with the recent wet weather, and could the fact that another customer in TW2 is having similar issues suggest water in the works?
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
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Alicia Carney
(@aliciaverbs) reported
from
Walthamstow, England
@virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maya
(@mayasmoves) reported
@virginmedia is there some wrong with the service? Wi-Fi has been really poor this whole week (service status says it’s fine but it’s been super patchy!)
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Aamina
(@minaislx) reported
@virginmedia No one has?????? If you can’t provide what you claim to provide than I should get a ******* refund and so I can move elsewhere cuz your service is not good enough.
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David B Sauer
(@DavidBSauer) reported
@virginmedia Was told Virgin Mobile's (@virginmedia) policy is to block contracted data when reaching spend limit. Removing Unlimited data does nothing to protect from overages, and is making my life difficult. Now I have paid extra, in advance of my direct debit, and STILL have no service!
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Laura Docherty
(@lauradocherty84) reported
@virginmedia why are episodes 1 & 5 Brassic season 3 not included in my package but all others are? It says all episodes available from wed 6th Oct but just these 2 episodes say I need to upgrade when I know I don’t 🤬 another fail by @virginmedia sort it out.
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TVL
(@tvlvt_) reported
@virginmedia So please tell me why we were told by Virgin to upgrade the broadband to correct the issue only for it to still be happening multiple times within the space of 6 months. Absolute shambles.
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TVL
(@tvlvt_) reported
@virginmedia We had this problem in the spring and were told we needed to upgrade our package which we did. In July we then had a 3 day outage and our Hub was replaced and the same thing is happening again, none of our devices can connect to the Hub.
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Doug
(@iamdougmac1) reported
@virginmedia If Virgin was at the property and I didn't want to port it over... a fee would be fair enough, but it's not there. You should foot the bill, not me. I won't be rushing back once you're eventually there, crap customer service to a loyal customer for years
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Aamina
(@minaislx) reported
@virginmedia Haven’t tried wired, but WiFi is absolutely **** which is what I NEED. Paying for one of the highest package - 200 something but only receive 10/15 mbps in every other room except the one the router is in. 15 out of 200 is NOT GOOD ENOUGH.
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Becs
(@owlsgirl67) reported
@virginmedia It should be back on within 48 hours but they also told me that at 8.30 Wednesday morning. I made a complaint today which has been closed without even an apology.
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Andy Quinton
(@QuintonAndy) reported
@virginmedia Yes...some idiot on the phone. Had enough now. Goodbye