Virgin Media Outage Report in Mill Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Lewisham, Paddington, Finchley, London, Tower Hamlets, Southwark, City of Westminster, Acton, Feltham, Bushey, Radlett, Hampstead, Poplar, Chingford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Paddington |
Wi-fi | |
| Finchley |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
@virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
We are in a holding pattern on the phone with @virginmedia to speak to an actual human about our not working WiFi. How long will we wait for to actually get through to someone. #CustomerServiceFail
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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Prince 👑 🇺🇬
(@GoldSoul_P) reported
from
Enfield Lock, England
I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh
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Stephen Smith
(@StephenLSmith87) reported
from
Broxbourne District, England
@virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.
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Allison
(@afturain) reported
from
Richmond, England
@virginmedia They know they're taking to the right person because of all the other details, too. They are deliberately making it difficult. If I wanted to buy more from you there would be no problem.
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
So apparently @virginmedia has a massive issue and we and many others have been told it won’t be working to 29th November. They won’t update the app or their site to reflect this, their twitter team here are not be honest about what is clearly a big problem. #CustomerServiceFail
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia I don’t want to chat. Last time I did that it took 40 mins using my data cos no WiFi. I simply want a link to where I can make a complaint and claim a refund for the wif you aren’t providing. You guys had issues yesterday and are basically now ***************.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia The problem is you’ve lied and tried to pretend there isn’t a massive problem. Some honest answers about what’s been going on would make all the difference
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
@virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Willow Colios
(@willowcolios) reported
@virginmedia I pay £63 / month for just broadband. So I’d like to cancel my account please.
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Keith Pates
(@KeithCP2) reported
@virginmedia Already told you it is in the hands of the #police but money has gone down in my bank more than usual, so some has gone, it had better not be your #debtcollectors or else!!!
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Adie Drury
(@TattooedMammy) reported
@virginmedia please can you help? @rowinsurance is asking for the following "Proof of usage - Obtained from your network provider to confirm the date the handset IMEI was first and last used." You are my network provider but i did not buy my phone from you.
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The Scoreboard
(@toonandout) reported
@virginmedia Can you have someone contact me, internet has been terrible for months but can't get any help. I was told to upgrade which I did, upgraded to 500 mbps. Running a speedtest just now and its achieving 5mbps, and yes I've restarted the router....
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HTAFC Dazz
(@Dazz2608) reported
@virginmedia Not good enough in this day and age when you already have the amount of issues you have.
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Michael johnson
(@Mickj100) reported
@virginmedia All I have been trying to do is reduce my package but all that I’ve been offered is more channels bigger megabytes for my broad band and more for my phone that I don’t use no one seems to listen I’m the customer and surely your company should listen to me
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marc berry
(@marcknuckle) reported
@virginmedia Great, to sort your problem i have to call and wait on hold. One of the reasons i left.
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🌸
(@edenxparveen) reported
@virginmedia Looool I love how you can reply on twitter but can't even cancel a simple plan! Train your staff to not cut the call! Tbf you probably train them to do that! I can't make the call during the day as I work lol 🙃 thanks for nothing ML
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JohnBoyle
(@ErichtJohn) reported
@virginmedia The bitter irony is they don’t make calls, it is an emergency lifeline for them. We call them, for example check the account and look for the number ending 4101; that is me dialling in every day at 6pm. Yet Virgin sting them with 66% increase. As I said piracy - but again 👍
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rose wakelin
(@rosetoot) reported
@virginmedia Of course. I can't call on 150 because I'm not at the old address and I held for 15mins from mobile with no end in sight. I am still waiting for customer services via WhatsApp. Now 3 hours. I need this sorted.