Virgin Media Outage Report in Mill Hill, Greater London, England
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The latest reports from users having issues in Mill Hill come from postal codes NW7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Wood Green, London, Bushey, Acton, Lewisham, Blackheath, Ealing, Hounslow, Camden Town, City of Westminster, Harringay, Finchley, Radlett and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Wood Green |
Internet | |
| London |
Internet | |
| Bushey |
Internet | |
| London |
Wi-fi | |
| Acton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Christian Furr
(@Pientello) reported
from
Richmond, England
@smittyonline @virginmedia Virgin Media has been down in Richmond upon Thames since 9am Thursday 19th December. Over 2 days now at the busiest and most needed time of year. No Internet, phone, TV or customer service information. Shocking
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Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@harerik @virginmedia They sell a business class service to businesses, schools and all manor of other organisations. They should be able in emergency to reroute traffic around a problem like this in minutes or hours, max..... #virginmediadown
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Tom Chant
(@Tomch1966) reported
from
Richmond, England
I thought the design of the internet provided redundancy but @virginmedia seem to have relied on one point for all of SW London. One broken cable kills TV, broadband and phone. Time to move provider.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Just want the service m paying for it’s been going on to long.... East London
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Sarah Cox
(@SarahCo85095085) reported
from
Richmond, England
I cannot believe we are still without a service @virginmedia in SW London. Please give us a sensible update - it is the least that can be expected after 3DAYS of no service. It is an utter disgrace. Already looking for a new provider #virginmediadown @Ofcom
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Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
Appalled by lack of response from @VirginMediaCorp @virginmedia to me, colleagues & most importantly thousands of customers struggling without broadband, phone or TV for at least 2 days. Lack of info and misleading fix times unacceptable. An urgent case for @Ofcom to investigate
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Billy Martin
(@thistle5460) reported
from
Richmond, England
@jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope
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PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
So 4th different #virginmedia estimate time and date for returning service passes and surprise surprise they just extend the estimate again. They are making it up. Went from 5pm today to 9am Monday this time
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Billy Martin
(@thistle5460) reported
from
Richmond, England
I swear if @virginmedia don’t get this issue resolved I’m going down the pub
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Paul Barnett
(@PBCFC) reported
from
Richmond, England
@thistle5460 @virginmedia WTF is soccer.
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Denise Tomlinson
(@DustySubstances) reported
from
Richmond, England
@hamptonbaglady @munirawilson @HamptonPN @VirginMediaCorp @virginmedia @Ofcom @UKLabour Which wouldn’t have stopped the outage of course
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@janeillustrates @bristolboudicca @VirginMediaCorp @virginmedia @Ofcom If she receives any care support, the agency ought to be checking up on her more regularly. That doesn't help with the isolation of no TV though.
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Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia It’s been down since 10am. Is there a number I can call to speak to your technical department to see if they can fix it please?
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louise
(@louise63627552) reported
@virginmedia shocking customer service - so stressed because of your lack of help - due to your mistakes!
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Dan Brown
(@db_molino) reported
@virginmedia I read the online comments, but didn't realize that you employ so-called "customer service agents" who enjoy annoying your customers!
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Jason Brook
(@Brooky1233) reported
@virginmedia why is my internet down again. You offer super fast broadband but it never works!!!!
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Richard Perring
(@LearningMaths) reported
Hi @virginmedia - your Sales called & told me renewing my package would be at least £150 & that, to reduce it, I'd have to talk to customer services I had no success calling I've been waiting over 2 hours for a WhatsApp back I've been with you for 15 years. Why shouldn't I leave?
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Rich Dyson
(@rich_dyson) reported
Hi @virginmedia - I want to move the location of my second Virgin tv box in my house. I can’t find a number to contact you, the inquiry isn’t one of your standard FAQs so I’m stuck. Absolutely awful customer experience! Can someone help?
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia Yes 3 times but not working. I did the online tests to check the service and it has said there is an issue. Is this my particular issue or Virgin issue
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Charles Dickinson
(@thornbersway) reported
@VMO2News @virginmedia Shame you are not committed to serving your existing customers! I have been waiting over 3 months to resolve my billing issue and with all the platitudes you still haven’t made good on your promise! Shocking and woeful customer service. What a joke!
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claire
(@clairem1502) reported
@virginmedia Our contract states minimum guaranteed 107mb, we are getting that nowhere. I’ve tried calling and get told by the Bot that there are no issues on my line it the hangs up. Your WhatsApp is not accepting messages-HOW DO I TALK TO A HUMAN PLEASE!!!
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Rich Dyson
(@rich_dyson) reported
@virginmedia Also @virginmedia when someone requests a password reset, the page tells you that the password is invalid as soon as you type in the 8th character of the new password so its impossible to reset. More poor customer experience. Proud of yourselves?