Virgin Media Outage Report in Edmonton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Edmonton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Holborn, Hackney, London, Harrow, Newham, Acton, Harlow, Chigwell, Ealing, Enfield Town, Bermondsey, Tower Hamlets, Leyton, Radlett and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Holborn |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Harrow |
TV | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edmonton, England
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia Broadband down again? SW12 #virginmedia
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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vishal.rehan
(@vishr83) reported
from
Wandsworth, England
@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
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Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
Yet more #virginmedia problems in NW5 - every day this week @virginmedia
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Camden Town, England
@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia This outage has been going on a month. I sincerely don’t hold out any hope it will be fixed by 3 today but let’s see shall we?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Y A Z F A I Z
(@FaizYaz) reported
from
Camden Town, England
It for me and SURPRISE SURPRISE she was able do it no problem. I just kept refusing to be put on hold. Initially she muted me and probably wanted me to hang up but I stayed on the call. IM FINALLY FREE from Virgin and will happily never use their service again 💯👋🏼 #virginmedia
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Davison
(@TraceyDavison) reported
@virginmedia This issue has resolved itself. As suspected, it rectified following the clocks going back an hour.
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Sam Thorley
(@thorleysam) reported
@virginmedia Hi, can you help please? Trying to confirm web order CH2001522000 has been cancelled. Placed in June but change of plans and not moving into the property. Received one email back in June advising it couldn't proceed yet, but nothing after (1/2)
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🎀💜Janice 🍬🌺
(@White2Janice) reported
@virginmedia Hi my mam had a box put in to keep her phone line last Wednesday. This is now not working so she has no access to a phone. She is 80 years old. This us not good enough.
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Matt LE Dad
(@Matt_Dady) reported
@virginmedia Ok all neighbours are reporting a problem with loss of tv and broadband which points to a major fault. Somewhere locally the green box looks ok albeit old and needing painting and no flooding. One thing though it seems it went off when the clocks went back.
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Sharmz
(@xluckysharmz) reported
@YodelOnline My wifi box was supposed to arrive yesterday from @virginmedia but it hasn’t arrived. @virginmedia please can you resolve this issue today as I need wifi for tomorrow as I work from home.
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Tommie, Tammy and Maggie
(@TommieTammy1) reported
@virginmedia But then you don't get any of the benefits, imagine being a virgin customer for over 20 years and seeing other people get benefits because they have been a customer for 6 months of virgin and O2. It's a shame you don't treat your long term customers like me the same way
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Urm
(@erm2urm) reported
@virginmedia I can't log onto TV Go app on my new phone. Reset my password and won't accept username. Help!!
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Beth Soanes
(@bethsoanes19) reported
@virginmedia @O2 Except it's been IMPOSSIBLE for me to take advantage of this because my name is down as Beth in one place and Bethany in the other and I apparently am an IMPOSTER and not who I say I am. Absolute nonsense, so fed up of your atrocious customer service as well.
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Andy Drage
(@andy_drage) reported
@virginmedia Yes, there is a known fault and is being fixed, it said this last week too but here we are again! Apparently ‘fixed by 3pm’ but it is a repeat of last weekend where again, I will miss the live showing and recording of my team playing - not sure why I pay so much for this service!
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Darren Turpin
(@Turpinho) reported
@virginmedia Can't get network service on TV - error n27, but no cable is unplugged. Have been through all the automated checks/processes and reboots. The online support just repeats the same steps and invites me to call support, which when provides the same info and doesn't connect to anyone