Virgin Media Outage Report in Edmonton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Edmonton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Fulham, Enfield Town, Ilford, Finchley, Hackney, Barking, Leyton, Romford, Lewisham, Belsize Park, Bermondsey, Radlett and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ealing |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Fulham |
Wi-fi | |
| Enfield Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edmonton, England
Latest outage, problems and issue reports in Edmonton and nearby locations:
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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george
(@_georgey) reported
from
Richmond, England
Obviously never got a response from this @virginmedia
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gifty Agagah
(@AgagahQueen) reported
@virginmedia can you please confirm we'll all get compensated at least for Tuesday's Outage?
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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David Edmunds
(@davidedmunds) reported
@virginmedia I had a new 360 box to try and fix the audio sync issues that I have had for 18months, guess what....no still the same problem, I have just trued to talk to someone on your chat feature but it is as ever always busy. Can I book an engineer through you on here? Fed up
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK And don't bother replying asking if I've sent the service checker 🤬
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia I went through the process of a technician assessing connection back in January this year, worked for a few days then have been issues ever since.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.
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sharon
(@sharon42409998) reported
@virginmedia All ready reported the problem. Can you please tell me when the broadband will be working???
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TeddiesAndCakes
(@TeddiesAndCakes) reported
@daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.