Virgin Media outages and service status in Cheshunt, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 88 outage signals in the last 24 hours around Cheshunt, including 88 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 4:03 PM GMT+1.
- TV (50%)
- Internet (34%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Cheshunt come from postal codes EN8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheshunt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheshunt, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Cross, Barking, Harlow, Welwyn Garden City, Waltham Forest, Elstree, Hoddesdon, Hatfield, Hertford, Camden Town, Ilford, Woodford Green, Harringay, and Enfield Town.
| City | Problem Type | Report Time |
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TV | 1 hour ago |
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TV | 1 hour ago |
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Internet | 1 hour ago |
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TV | 2 hours ago |
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TV | 2 hours ago |
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Phone | 2 hours ago |
Nearby cities with recent reports
26 recent signals
13 recent signals
10 recent signals
8 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, EnglandDear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, EnglandI’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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Ella A Cutler (@angelstorm13) reported from Hatfield, EnglandVirgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Ken Williams (@portishair) reported from Hertfordshire, England@virginmedia the sky sports picture quality is unusually poor today.
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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PAT WEBB (@nan2thou) reported from Enfield Lock, EnglandWhen will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Helen Pinkers (@Barchetta66) reported from Camden Town, EnglandOur 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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charlie and Blossom (@LaurenLFlower) reported from Romford, England@virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seelsy (@Seelsya_) reported@virginmedia Issue here too. Pixelated.
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Ally (@Allybally_21) reported@virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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Tyke on a bike (@MelvinJCain) reported@virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.
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Marce The Moose (@Marcethemoose) reported@addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack
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Paul Gray (@PaulGrayDJ) reported@Keef_B_1 @virginmedia I've called them twice recently about upgrading my box to 360. They answered straight away both times and I could also understand their customer service person too.
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Simon N (@simonandrebecca) reported@virginmedia I have no broadband or landline service either - is this part of a wider issue?
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Robert Grace (@Beastial_Maggot) reportedHey @virginmedia we’re not getting a proper signal through our box today the picture is just a series of lines and destortion.Please help !
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marc (@bighandsmassuer) reported@virginmedia I’ve just received a renewal offer, it was a bit too much so I got in touch, was offered two contracts at more than my renewal and told if I didn’t like it to use the 1 touch button and change providers Not great is it, a 16 yr customer