Virgin Media

Virgin Media Outage Report in Cheshunt, Hertfordshire, England

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The latest reports from users having issues in Cheshunt come from postal codes EN8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheshunt, Hertfordshire, England 10/07/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Cross, Cheshunt, Camden Town, Wembley, Harringay, Hoddesdon, Chingford, St Albans, Barnet, Romford, Hampstead, Harlow and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomWaltham Cross Total Blackout
United KingdomWaltham Cross TV

Community Discussion

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Virgin Media Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • cache1337 Chris Ivie (@cache1337) reported from Welwyn, England

    @virginmedia Leaflets are yours and no, just they never installed lines when the estate was built around 15 years ago. Plenty of properties and we only have ADSL with Sky!

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_shryane TonyShryanehypno (@tony_shryane) reported

    @virginmedia @WordsmithJacky Why does the virgin map show big red splodges all over the UK , this looks like a national issue not a local area one.

  • ConorJShields Conor #Shielding (@ConorJShields) reported

    @virginmedia Yes. It wasn’t received apparently because “the website may have been down”!

  • simtip Simon Tipper (@simtip) reported

    Just moved to @O2 as part of my @virginmedia bundle from whatever network they use and the 4G is just shocking, it's like going back 10 years. At this rate I'll barely use 1 gig of data never mind my actual allowance 😒

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia Their installation hasn’t been completed thats the problem. They had the box installed last Monday but cannot get their installation until next Tuesday…which is really too long to have to wait.

  • BDC94 Ben Carter #FBPE 🌍 (@BDC94) reported

    @virginmedia can you link me to where I can speak to someone from support via WebChat?

  • missgracep83 Graceparker (@missgracep83) reported

    @virginmedia I’ve been waiting 24hours to speak to a member of your customer relations messaging team?? I only want to end the contract…your communication is beyond awful.

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @virginmedia Great. Thanks. So it's not customer service, it's PR? Nice one. Thanks for absolutely nothing.

  • ClareSmith1976 Clare Smith (@ClareSmith1976) reported

    @virginmedia HELP! We recommended you to our neighbours after getting wi-fi & tv from you, however they are having huge problems & have not had any wi-fi for over a week now. Meaning they can’t work from home & every number they try just won’t help them. Can you help?

  • Mr_Harlequin Richard Stanton (@Mr_Harlequin) reported

    Have spent over 1.5 hours on hold with @virginmedia to notify them that house sold and need to cancel service and each time get passed around then disconnected. Do NOT take out a contract with them if you ever think one day you may need to cancel it. #virginmedia #rubbish

  • DannyTheedam Danny (@DannyTheedam) reported

    @virginmedia Hi, no need now. The old account holder has literally just contacted me saying they saw a password reset request. I’ve managed to log in and change the details so I can now login. Problem (finally!!) solved.