Virgin Media Outage Report in Cheshunt, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshunt, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Cheshunt, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Muswell Hill, Dagenham, Camden Town, Hampstead, Barnet, Romford, Barking, Islington, Waltham Cross, Wembley, Waltham Forest and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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Peter Sexton
(@PeterSexton14) reported
from
Romford, England
@virginmedia Service has been fixed now. All working
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alfie
(@StarStrikeYT) reported
BRO I HAVE 300 PING @virginmedia the wifi being hella bad recently
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Viridia
(@Viridia__) reported
@virginmedia I'm not booking a chargeable visit to fix issues which are happening across the country or to resolve issues I've already fixed by buying 3rd party devices. I'd be happy if your service status page actually showed massive network outages instead of just saying everything is fine.
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Andy Foster
(@swarley85) reported
@virginmedia new customer and in frustration she told them to go ahead and do that on realising that we would still be paying the increased amount in the notice period. she then was hung up on, she then tried getting through again and after several hours of trying to ring back through and pt4
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Andy Foster
(@swarley85) reported
@virginmedia then after asking if a higher member of staff could authorise she was told she would have to wait an undisclosed amount of time to speak to the manager as he was was in a meeting, she was then told the only way to get the deal was to cancel our contract and sign up as a …pt3
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John Whinnerah
(@johnwhinnerah) reported
@virginmedia The service has gone down every evening all this week. Spoke to your helpdesk at 8pm yesterday and was assured would be fixed within 24 hours. Not working, now being told will be fixed by 16.00 tomorrow. Why do I pay you??
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KF
(@fergotters) reported
@virginmedia you’ve closed my complaint C-020622179 but not even been in touch with be about it in over 2 weeks. How is it possibly resolved? I’d like to stay with you but TalkTalk is looking very appealing right now! Please contact me about my complaint and package. Thanks.
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Andy Foster
(@swarley85) reported
@virginmedia then also hung up on her again! We have be loyal and returning customers for some time now, you would like to think large companies like yourself would want to keep your existing customers happy and treat them with respect.
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Neil Kelly
(@Speed3Racer) reported
@virginmedia Raised with CS... Promised a fix in 4-5 days... Tis now the end of day 5 and guess what.... No Netflix... Shambles... Neither CS agent did what they said they would do...
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Nigel pedge
(@gunnernige) reported
and would prefer the money, I'm sure they get the money via 02 and virgin media so there not losing out, I will try the other greggs in the shopping center instead as never have a problem at that store, but will no longer use the greggs next door to my workplace.
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Donna Hymus
(@HymusDonna) reported
@virginmedia Customer acc no. 112213506