Virgin Media Outage Report in Southgate, Greater London, England
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The latest reports from users having issues in Southgate come from postal codes N21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Southgate, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Acton, London, Bushey, Bermondsey, Tower Hamlets, Balham, Poplar, Ilford, Southwark, Ealing, Islington, Dagenham, Wembley, Tottenham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Acton |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Total Blackout | |
| Bermondsey |
Total Blackout | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Stewart Daniels
(@Editmonster) reported
from
Walthamstow, England
@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Vignesh
(@mistervickster) reported
from
Islington, England
@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Moss 🏆🏆🏆🏆🏆🏆
(@DavidMoss315) reported
@MrDanAllen @virginmedia Very poor from you @virginmedia and no response on here either #wouldhaveexpectedmore
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John Parker
(@j0hnparker) reported
Jesus wept, Virgin Media is going up in price again. This time by £8.50 a month! That's another film streaming service I could subscribe to and not watch.
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Catherine Booth
(@booth_ca) reported
@virginmedia hi can you tell me if there’s issues with broadband in the B29 area?
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Fraser Thomson
(@fraggleT29) reported
@virginmedia Yeh well that only says experiencing intermittent issues. 15 hours is not intermittent. This doesn't bode well for your new all singing all dancing router.
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kiel_td5
(@Kiel_Sykes) reported
@virginmedia im paying almost 90 a month now, this is making me wonder whether i should just switch to sky or someone else, price increase for you isnt equating to anything better for the customers, its still the same service
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Ruaridh
(@Happy_SisyphusA) reported
@virginmedia Yes, no issues
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Hoops McCann
(@HoopsMcCannnnn) reported
@Coop8517 @TomPG92 @virginmedia No you won't be, they're not answering the phones if you're calling to cancel. Sales line is working fine though...
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Ewan
(@ews4735) reported
VIRGIN MEDIA SORT YOUR **** INTERNET OUT FFS CANT EVEN PLAY A GAME OF FIFA FFS
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Hoops McCann
(@HoopsMcCannnnn) reported
@virginmedia I'm trying to give you my notice to cancel but you're not answering the phone. What am I supposed to do? I want to leave.
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Steve McHugh
(@StevejMchugh) reported
@virginmedia The test keeps timing out, not really sure what else to do. The phone is working, there's nothing to say anything is wrong with the line coming in or the box outside, but it looks like a line problem.