Virgin Media Outage Report in Southgate, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southgate, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Leyton, London, Lewisham, Tower Hamlets, Southwark, Tottenham, Hendon, City of Westminster, Bushey, Islington, Wandsworth, Dagenham, Walthamstow and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Leyton |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Lewisham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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Sacha Coward
(@sacha_coward) reported
from
Walthamstow, England
@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Kate Welling 🔶️🔶️🔶️
(@_M155Y_) reported
from
St Albans, England
@anemoneproject @HertsFRSControl Virgin Media still appears to be down.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media have let me down
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💖🥂❄️ Charlotte 💙🍁🏉
(@wootton_charly6) reported
@virginmedia You’ll find all the answers you need on the website. I’ve just rang again and just did random stuff so I’m now in a queue. Not a specific phone number for help then…just your normal phone number. You obviously don’t have an answer to my original question about payment?
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Quirky
(@deejaycue) reported
@virginmedia So I send a WhatsApp message and I get this…🙄 ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline
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Ronan Clarke
(@ronanmclarke73) reported
@virginmedia we are having issues with phone, broadband and tv in Dublin west area. Is there an outage?
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aster
(@diz_astr) reported
@virginmedia @surinetuse sounds like bad customer service
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Please can you fix my broadband? You say you have a resolution. So, what is it?
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Joseph Charles ⚽️🎧
(@JoeJumpoff) reported
@ScooterJ1993 @virginmedia Mate, the worse company I’ve Eva had to do any business with. I cancel my order with them about 3 months ago only to find out they was still charging me for my service to this date.
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Miss Phelan
(@MissGPhelan) reported
@virginmedia Hi, yes I have done. It says there are no issues but my internet is still very slow and my phone isn’t working. :(
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Suri
(@surinetuse) reported
@virginmedia I was told same issue for all the customers roaming in India so is’t a big issue? Would you work on this issue as a priority? Other UK mobile networks are working as expected, is’t it bothering you?
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𝕊𝕔𝕠𝕥𝕥 𝕁𝕠𝕙𝕟𝕤𝕠𝕟
(@ScooterJ1993) reported
@virginmedia twice now. Both times 45 minutes!! I am trying to cancel my package
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Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
@virginmedia do you have a problem with you app? It’s currently telling me my bill is overdue, it was produced yesterday and the due date is 1st of September so how can it be overdue?