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Virgin Media outages and service status in Walderslade, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Walderslade, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 7, 8:09 PM GMT+1.
  • 42% Internet (42%)
  • 25% TV (25%)
  • 17% Total Blackout (17%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walderslade, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walderslade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walderslade, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Maidstone, Gravesend, Rochester, Gillingham, Sheerness, Longfield, West Malling, Grays, and Chatham.

CityProblem TypeReport Time
Tonbridge Wi-fi 4 days ago
Maidstone Total Blackout 7 days ago
Gravesend Internet 8 days ago
Maidstone Internet 13 days ago
Tonbridge Internet 13 days ago

Nearby cities with recent reports

Tonbridge

1 recent signals

4 days ago
Maidstone

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Walderslade, England

Latest outage, problems and issue reports in Walderslade and nearby locations:

  • Gold_Accounting
    Going for Gold (@Gold_Accounting) reported from South Ockendon, England

    SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

  • moleyfozz
    paul fouracre (@moleyfozz) reported from Rochester, England

    @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

  • cboxot
    C Borrill-Bromige (@cboxot) reported from Rochester, England

    @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

  • DanskiBoyWonder
    ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

  • lillyelizax
    SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England

    @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

  • marksands69
    ⚒Mark Sands⚒ (@marksands69) reported from Rainham, England

    Anyone still having broadband issues with @virginmedia

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

  • ShirleyPms40
    Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • goonergeek2000
    Gary Thompson (@goonergeek2000) reported from Grays, England

    @virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell

  • TylerTowers
    Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • c1ormy
    Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

  • jooz282
    Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • mizznansea
    Nancy S (@mizznansea) reported from Aveley, England

    So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.

  • KimEdwards48
    Kim Edwards (@KimEdwards48) reported from Stifford, England

    @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ifarrow
    Ian Farrow (@ifarrow) reported

    @virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

  • TidderG
    Tidder green (@TidderG) reported

    @youfibre been trying to upgrade for a over a week now but keep getting passed on if the phone system doesn't go in a loop or tell you there's a application error and hang up on you and today I come home to see that I don't have the public IP i pay for going back to Virgin Media as soon

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.

  • ahmedbella19101
    Harry john (@ahmedbella19101) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • JerominePozone
    Stewart Brown (@JerominePozone) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Wrossy
    idontlikepeas (@Wrossy) reported

    @virginmedia seriously what is wrong with your internet? Every single day there is some issue with the internet in my house!! Yet you are taking money from us monthly for a service that has daily issues. Utter joke!!!!

  • TheShannimal_
    TheShannimal (@TheShannimal_) reported

    Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

  • Hajontop
    Haj (@Hajontop) reported

    @AlexR6_ @AgmOli_ @virginmedia virgin media for u high speeds and terrible connections mums life. only good for high speed

  • Jess_Simpson645
    Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported

    Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .