Virgin Media Outage Report in Walderslade, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walderslade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Gravesend, Chatham, Maidstone, Tonbridge, Grays and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Gravesend |
Internet | |
| Chatham |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet | |
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia WiFi signal is awful. Called you 100 times. Keep getting same run around. Will find someone who can deliver.
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick O'Gallagher
(@PaddyJoe1977) reported
@virginmedia It is currently working at present. However, there are a number of other households in my post code that also have the same issue. As per your automatic compensation scheme, I will assume that I will receive a rebate on my bill for loss of services.
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Sarah Kelly
(@Kelly93Sarah) reported
@virginmedia There are no issues in the area. 9 days without TV and Internet. Someone was sent out to us and they couornt fix the issue said there is an external issue outside our house needing to be fixed- this hasn't been resolved! We rely on the internet and can't work without it!
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Jamie Saunders
(@Jamiensurrey) reported
@Ofcom what is @virginmedia ‘s corporate responsibility for providing services we pay for. We have total loss of service for a week and engineers have missed 3 consecutive appointments to fix the line into our property. Thanks
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Zack
(@HardCand) reported
Damn, over a month later @virginmedia still ignoring me and leaving me with broken broadband that I pay at a premium... ???? Even the VM TECHNICIAN couldn't get them to help me and answer his requests... what kind of broken company is this
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Paul Dreczko #FBPE 🇵🇱 🇪🇺
(@Paul_D1963) reported
.@virginmedia really don't care about keeping customers. They can't talk to me "our system is down" (they are a communications company!) I can't choose a cheaper package online as not available to loyal customers. Their online complaints form doesn't work either! #VirginMedia
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Fabian Odu
(@fabian_odu) reported
@virginmedia This is getting embarrassing now, I have lost count of how many times I have experienced outage in the past couple of weeks. Service is down again.
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Johnathan Doe
(@Johnath38666217) reported
@virginmedia Yeah its just I feel bad over the way I spoke to the Lady who answered me as not her fault. Its the wait time 45m getting asked for AC No as I worked at Customer Service 5y and we would know these things when a Customer ring . Thank you
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MDR
(@ManeDavila) reported
@virginmedia Yes I'm able. I bought a Mobile / SIM system online. I got an email confirmation that you received the order - on July the 27th -- I haven't received my product. I want to know why not or what is missing.... my customer account is 723434
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Jacinta
(@jacintadawn) reported
@virginmedia I have spoken to your team on webchat and they've said they get errors too and to talk on phone, and your team on the phone says they can't do it, is has to be done online by me - but it's consistently had errors since last week.
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That Heaton Mess
(@GavHeaton) reported
@spinksy_afc @virginmedia I'm also having same issue