Virgin Media Outage Report in Walderslade, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walderslade, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Chatham, Gillingham, West Malling, Tonbridge, Maidstone and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Chatham |
Internet | |
| Chatham |
Phone | |
| Gravesend |
TV | |
| Gillingham |
Internet | |
| Chatham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
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sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Troy Williams
(@troyaaron) reported
from
Sittingbourne, England
@virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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Laura Underhill
(@LauraBaalham) reported
from
Snodland, England
@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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Angelo
(@angelosfatclub) reported
from
South Ockendon, England
@virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsay
(@LyndsF23) reported
@virginmedia I'm not bothered about the price increase, I want to look at my options but your website doesn't work and you can't even manage the customer helpline because you've got that many complaints at the moment for lack of TV and Internet all round. Its really disappointing
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Lorna aitken
(@LornaProvan) reported
@MartinSLewis my virgin media contract ends the 15th of January for TV,broadband and telephone but if I cancel on the 17th of January and my husband signs up he will get it cheaper but can he sign up using my bank details as his mums virgin comes out his bank account
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Brian Fitzpatrick
(@BrianFi45292551) reported
@virginmedia I don't use virgin TV. Broadband is the issue
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TommyB
(@Tommyboy_82) reported
@virginmedia I’ve tried the text service it’s rubbish!! I have typed at least SIX times I want to cancel virgin media when my current contract ends to be told ‘got it’ and then I’m being asked for my new address. if you’re offering this as an alternative to a call MAKE IT WORK! @virginmedia
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Steven Wallis
(@Stvnwallis) reported
@virginmedia No. I want to cancel my services so they end when my contract ends on 14th May 2022 and no more charges allowed to my account. It’s very simple and you all make it sound like I’m asking you to solve world peace with a spoon.
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marc citron
(@marccit1962) reported
@MartinSLewis We have virgin media for TV, Internet and broadband. The trouble is, if we change provider, will lose my virgin media email account which means resetting all my logins to a new email address and telling all my contacts of a change in email address.
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dannyb
(@daniel_begley) reported
@virginmedia wifi service is terrible, run tests , reset router and scan rooms with connect app everything says ok but still wifi drops out on every device. Only things working is computers with wired connections. Can’t get through on phone. Been same for last few weeks.
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clair
(@Clairhum80) reported
@virginmedia Yet again virgin WiFi issues still can’t order a booster - the link you sent me to basically tells me you are too busy to send. So you can’t provide the service properly, can’t send a booster so clearly you are not providing what we pay for
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Jeff Grant
(@JeffGrant15) reported
@virginmedia I tried that today. Your complaint page on your website refused to submit my complaint.
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Clare
(@CJ19711) reported
@virginmedia I have spent at least 5 hours either speaking to 5 or 6 different advisors or on live chat trying to sort out a new contract. The information is incorrect to what was agreed. I am at my wits end trying to sort this out. Can you help please?