Virgin Media service status in Sheerness, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sheerness, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sheerness, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Southend-on-Sea, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Total Blackout | 3 days ago |
|
Southend-on-Sea
|
TV | 8 days ago |
|
Maidstone
|
Internet | 9 days ago |
|
Southend-on-Sea
|
TV | 10 days ago |
|
Southend-on-Sea
|
Wi-fi | 13 days ago |
|
Southend-on-Sea
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, EnglandIt's 11:45. Having been awake until about 6 or so this morning for the election count, my alarm was set for 8 so I could be up in time for the @virginmedia engineer to fix my broadband. They'd be here between 8 and 12 they said. Clock's ticking...
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Tom Ross (@TomRoss_) reported from Southend-on-Sea, England@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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liammwren (@LiamWren) reported from Rochester, EnglandWait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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Rachel (@RachelDav81) reported from Sittingbourne, England@dannyowen54 @virginmedia They have the worst customer service
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jonathan walden (@wn1wn1) reported from Southend-on-Sea, England@virginmedia Not working here in Southend on most channels
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Kelly 🐰 (@Kelly_QPR) reported from Rochester, England@virginmedia We were told we would get a call back within 72 hrs on Sat morn but no call. Every time we call we spend 90 mins on hold. We are new customers & have numerous problems. Now considering cancelling due to appalling customer service. Please can someone contact me.
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia are you going to follow sky and cancel our sky sports subscription
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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paul fouracre (@moleyfozz) reported from Rochester, England@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, EnglandThe way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Alan Collins Rosell 🔶️🎗 (@alancollinspdb) reported from Gillingham, England@virginmedia Your customer service is a joke! I've been on the phone over an hour and spoken to 9 different people to be lied to and told the engineer tried knocking and calling my mobile this morning (I've been home all morning but had no one at the door and no missed calls).
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Sharon (@sharonblaxland) reported from Southend-on-Sea, England@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Neil Mead (@neilmead) reported from Gillingham, EnglandAwful customer service from @virginmedia As a long-standing customer I only called to see if there were any offers available, but of course these are only for new customers and told I have best deal already. I doubt that. Same old story. #disappointed
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Suzanne D Edwards (@TicTac1985) reported from Gillingham, England@virginmedia this awful service is part of the reason I'm leaving. Over an hour of trying to get told lines are busy, no queue or anything just call back later
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stanley (@MartinStanley20) reported@virginmedia Are we all to receive Financial compensation off our next bill for this latest outage? Surely it is perfectly reasonable for you to credit every account affected with maybe 25% of their monthly bill? Yet again you have failed to supply services for which you are paid?
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pat webb (@patwebb01962978) reported@virginmedia This happens far too often. VM are just to expensive & not value for money. We had already a loss of service in in February for 6 days but no refund.
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Dean Hodgson (@DeanHodgson13) reported@virginmedia Really? Why are we down internet and TV today also? My wife is working from home and can longer use the WiFi…Birmingham area
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Roger Watling (@2sticks66) reported@virginmedia Thank you for the reply. It's just very frustrating when it's not the first time we have lost service either TV or Broadband
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Liz (@EMMH1960) reported@virginmedia The outage is by my internet is still terrible if I’m in the kitchen or upstairs
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Hong Kong Phoooey (@HongKon62237606) reported@virginmedia Worst service ever so glad I left #Shite !
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Lydia Stansfield (@LydiaS_1995) reported@virginmedia It started after your outage yesterday, wasn’t doing it before on anything
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Duncan Spike (@Duncanthewegie) reported@virginmedia No engineer visit required, seems to be fixed and I need to monitor the wifi signal for a bit. Thank you.
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aBitOfBinary (@aBitOfBinary) reported@virginmedia You haven't answered my questions !! What really happened ? ..... because a power outage is NOT selective with the channels that dropped and deffo has no control over channel availability! I'm addition your apps and various Web pages were offline 👂 🦻 🤔
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David reardon (@Dagenhamdavee1) reported@virginmedia @TimTastic38 I wonder if we all complain to of om they will see it the same way no service absolutely no communication from yourselves thank god my contracts nearly up oh so is my O2 as well congrats lost effectively 2 customers