Virgin Media

Virgin Media Outage Report in Hildenborough, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hildenborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hildenborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hildenborough, Kent, England 04/27/2024 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Hildenborough, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Maidstone, Royal Tunbridge Wells, Hayes, Orpington, Sevenoaks, Tonbridge and Rochester.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hildenborough, England

Latest outage, problems and issue reports in Hildenborough and nearby locations:

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • LauraBaalham Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • NiamhDowneyLDN Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • dominicjoyner Dominic Joyner (@dominicjoyner) reported from London, England

    @virginmedia - how do I report a specific problem with a TV service?

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • downingmary61 Mary Downing (@downingmary61) reported

    @virginmedia you know of the problem (advised by your engineer) of TV pixcelating/scrambling...WHEN WILL IT BE FIXED?? 7 DAYS NOW!!!!

  • Edd_ Edd (@Edd_) reported

    @torlporl @fizzychicken @virginmedia If you find a solution mate let me know! The other day, Wi-Fi dropped out on me but thankfully my wired connection was ok. Still not the best!

  • brfcIuke Luke💫 (@brfcIuke) reported

    @EAHelp Virgin Media going down during a fut champs game is my fault? I got the loss but I was winning this game, it’s fine though boys just give me red kante and I’ll be on my way

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    @virginmedia are the worst company I have ever dealt with. Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further @MartinSLewis ?

  • 0161dixonboy Stuart Dixon™ (@0161dixonboy) reported

    @virginmedia internet problems all evening, is there a problem in my area?

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hey @virginmedia why is my WiFi not working?!

  • KatShipley_ Katharine Shipley (@KatShipley_) reported from Leeds, England

    The worst company I have ever dealt with @virginmedia Not only does their internet service not meet their commitments they believe it’s ok for fraudulent activity to happen on your account and penalise the customer for this. Where do I go next to take further as @MartinSLewis ?

  • sambradshaw800 sam bradshaw (@sambradshaw800) reported

    Being on hold to @virginmedia on a Friday night for and endless amount of time because the broadband they provide is **** is a joke!

  • YorkshireTechy Craig (@YorkshireTechy) reported

    @stevewatts Love the fact they’ve had this problem twice before and Virgin Media stated they’d prefer the couple to choose an alternative supplier in future. I didn’t realise that they still had PPV porn? thought it had died a death like in hotels…

  • jasonsteponme |Pol| certified jason todd stan (@jasonsteponme) reported

    @Darragh_Scanlon Wish I had virgin media tbh it’s miles better than sky has better channels to ITV ain’t that bad for ads I didn’t expect them to run 4 minute ads tho