Virgin Media Outage Report in Hildenborough, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hildenborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hildenborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hildenborough, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Royal Tunbridge Wells, Orpington, Sevenoaks, West Malling, Shoreham, Tonbridge, Maidstone, Rochester and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hildenborough, England
Latest outage, problems and issue reports in Hildenborough and nearby locations:
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Elise
(@elise_john85) reported
from
Maidstone, England
I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Abi
(@AbiMuddiman) reported
from
Royal Tunbridge Wells, England
@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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Elise
(@elise_john85) reported
from
Maidstone, England
@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Peter Gearing
(@TheGearing) reported
from
Edenbridge, England
@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Noplace4heroes
(@tillett81) reported
from
Edenbridge, England
@virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz
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HeyYouItsCorrie (They/Them)
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luther Gravy
(@LutherGravy) reported
Hey @virginmedia, how long am I likely to be on hold here? Been half an hour so far waiting for tech support after being put through by your complaints team (who called me). Am I wasting my time? Don't call me if you can't actually deal with my issue!
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Wayne Bolton
(@WayneBolton13) reported
@virginmedia C-0112202890 compalint reference i made many attempts before complaining to try and sort the issue its been going on for about 3 months now
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Bryan
(@bryanj9124) reported
@virginmedia Yes, engineer was supposed to be here between 12-4 then I got a text saying that the visit has been put on hold due to an investigation into an area problem?
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Bryan
(@bryanj9124) reported
@virginmedia It says broadband issue
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Deepseahoop
(@deepseahoop) reported
So @richardbranson Funny how none of your staff want to talk to me about the fault with my Internet that's been going on for a month yet if i say im leaving I get to speak to someone e immediately shocking "service" @virginmedia
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Buckethead
(@Buckethead004) reported
@virginmedia my fibre broadband Internet in West norwood, south London has been rubbish since 2pm today. I'm only getting speeds of 20Mbps. I'm working from home this week. Why is there not status update saying service is poor?
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TABISH
(@TAB1SH_) reported
@virginmedia Thought your service would be better than @TalkTalk - internet service is poor and customer service is even worse! Disappointed, very disappointed.
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Mike Howe
(@MiguelHowe) reported
@DavePARA_MEDIC @virginmedia Best of luck Dave. Worst customer service ive ever known.
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Craig Brown
(@duffman2310) reported
How long are you meant to wait on hold to speak to someone @virginmedia until it becomes a disgrace, this is the 3rd time I haven’t got hold of anyone. Being a new customer this is shocking customer service.
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Umar Raja
(@ali78600009) reported
@neilmorrison I cannot agree more with the shambolic customer service the regime is “we the pathetic employees are always right and never the customer “ the CEO is useless I have emailed many times with no response this goes to show the level of standards virgin media provide -terrible