Virgin Media Outage Report in Wateringbury, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wateringbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wateringbury, Kent, England
The most recent Virgin Media outage reports came from the following cities: Longfield, Maidstone, Dartford, West Malling, Tonbridge, Rochester, Chatham, Cranbrook, Gravesend, Gillingham, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Internet | |
| Maidstone |
Total Blackout | |
| Dartford |
Internet | |
| West Malling |
Internet | |
| Tonbridge |
Internet | |
| Tonbridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wateringbury, England
Latest outage, problems and issue reports in Wateringbury and nearby locations:
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Dani
(@danidelavega) reported
from
Sutton at Hone, England
@virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hughes
(@Richard51731042) reported
@virginmedia advised to upgraded my broadband from 100mbs to 350mbs because of constant intermediate connection, didn't stop signal being intermediate. Today 16.9mbs upload 16.5mbs download Also upgraded from V6 box to 360, HD broadcast quality isn't as good on 360 as v6
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Ernest James
(@DayDreamKing1) reported
@virginmedia hi, I’ve checked the service status and it says there’s no issues in my area. But we can’t connect to our 5G WiFi, it’s only giving the option for 2G. It’s been down since 8pm last night.
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Liquid_R4ge
(@LiquidR4ge) reported
Here is my February wrap up of this year…… NEVER USE VIRGIN MEDIA UNLESS YOU WANT TO TORTURE YOURSELF FOR 45 ******* MINUTES TRYING TO GET THE CONNECTION FIXED OR TRYING TO CANCEL YOUR SUBSCRIPTION TO THERE **** SERVICE AND GET HUNG UP ON **** you virgin media
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Ernest James
(@DayDreamKing1) reported
@virginmedia Yeh it says there’s no issues in the area. Our 2G is working but our 5G isn’t. We have unplugged and restarted the router and no joy
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Corrina Smith
(@Corrz) reported
@virginmedia is a joke - enquired about cancelling and the fees were going to be £457. Asked for them to be wavered - no confirmation of this. Woke up to no Broadband Sunday and terrible customer service. Had to reinstate into a new deal 🙄 still no broadband this morning!!!
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Bradley Loyle
(@BradGLM) reported
@James_Andrews7 @virginmedia I swear there all ****! I had big problems with customer services for virgin
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Paul Haywood
(@paulshaywood) reported
@virginmedia Hard to summarise as we had to speak to 5 different people - some from Virgin Media and others from O2. Issue still not resolved as we have to call you back on Tuesday
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Ieuan Holland
(@ieuanholland3) reported
@virginmedia who do I speak too regarding an issue with a bill ?
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Rab LEE
(@RabLEE3) reported
@virginmedia It would be beneficial if you're customer services worked but hey ho, we can dream. Off to cancel the direct debit. Thanks for the help. Be lucky
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Russell Dixon
(@dixonrussell) reported
Has anyone else in #coventry just lost their #virginmedia internet connection? @virginmedia is this something you're aware of? Could the incoming solar storm have caused any broadband issues?