Virgin Media Outage Report in Wateringbury, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wateringbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wateringbury, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Gravesend, Gillingham, Dartford, Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Gravesend |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Internet | |
| Gillingham |
Internet | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wateringbury, England
Latest outage, problems and issue reports in Wateringbury and nearby locations:
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Redfern
(@JamesRe46214948) reported
@virginmedia I made the order on the 23rd, for the broadband solus package £40 for the first 18 months gig1 iv been on the phone again today I got called to discuss my complaints, and now someone is trying to make me take another package, i need help
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Morgan Medjay ☠️🤍💙
(@MedjayMorgan) reported
@virginmedia why is my broadband playing up since last night, i keep checking the service status only for it to tell me "We cant do that right now"
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Darren W
(@weasel140105) reported
@virginmedia any chance of being able to SPEAK to someone and get my issue sorted out????
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🧡Weighed_Wilson🧡
(@Weighed_wilson) reported
@Anna__Demetriou @virginmedia Worst company out there for customer and general service. Hope you get it sorted :)
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Tommy Driscoll
(@tdriscolljourno) reported
@virginmedia we have had no wifi for about 5 days now, rang up 3 times and the useless customer service team told us we will be back online on 3 separate occasions but have had nothing, it’s beyond a joke, we’re university students needing an internet connection. Sort this out.
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James Redfern
(@JamesRe46214948) reported
@virginmedia iv now been told either i pay £62 a month or cancel and it will be 30 days before i can get a new service I WORK FROM HOME
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Mary Meacham 🌻☮️
(@MaryPlanAhead) reported
@virginmedia I am so sick of the poor service you provide. I have just been told I didn’t pass security after a 20 minute conversation regarding a signal booster. The security question was how much was your last bill. We only joined last week so we haven’t had one yet. 😡
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Robert Lindsay
(@RobertL87624765) reported
Virgin Media you are great at taking our money - yet provide a dissatisfactory customer service - for hours i have been trying to contact you-sending me to a bot. @virginmedia
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Stacey 🫧
(@StaceyAdele91) reported
@virginmedia It's taken me 4 hours on WhatsApp to try and cancel my contract this morning. I wasn't finished talking to the agent but the conversation was ended because I didn't answer within 10 minutes which, considering how long I waited for replies, is shocking
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Ilyas Hassan
(@ilyaasyasin) reported
@virginmedia I have been put on a new contract without my permission while sleeping at the time of the emails and now found it difficult to get out. Isn't it your policy to sign up contracts if the customer is on the phone?!!! This is what you are doing to the public.