Virgin Media

Virgin Media Outage Report in Wateringbury, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wateringbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wateringbury, Kent, England 09/27/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wateringbury, Kent, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Shoreham, Chatham, Tonbridge, Maidstone, Rochester, Gillingham, Swanley, Royal Tunbridge Wells, Dartford and Gravesend.

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City Problem Type Report Time
United KingdomWest Malling Total Blackout
United KingdomShoreham Wi-fi
United KingdomChatham Internet
United KingdomChatham Internet
United KingdomTonbridge Internet
United KingdomMaidstone Internet

Community Discussion

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Virgin Media Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

  • themaxosiris Max Osiris (@themaxosiris) reported from Sutton at Hone, England

    @virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • NiamhDowneyLDN Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • hungoverdrawn Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    ******** is wrong with Virgin Media broadband?

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • ExonJane Jane Exon (@ExonJane) reported from Maidstone, England

    @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

  • Andrew007Uk Dr Andrew Fleming (@Andrew007Uk) reported from Sutton at Hone, England

    .@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

  • PeterToohey Peter (@PeterToohey) reported from Sutton at Hone, England

    Don’t ya love your tv being down for the whole day during lockdown. Always the same with virgin media.

  • TDF_TT TDF TT (@TDF_TT) reported from Gillingham, England

    @virginmedia TV outage ME4?

  • LauraBaalham Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • StevenPHartley StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @virginmedia Morning, just been through the link above and really unhelpful service. Telling us to do things that we've already done (pinhole reset etc), telling us that it's fixed the speed, when we're still getting no faster than 100 on a wired connection, and about 10 on WiFi.

  • domroch Dom (@domroch) reported

    @virginmedia hi receiving this message when trying to login since yesterday lunchtime Your mailbox is not available at the moment. Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices. please help

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @virginmedia Can we arrange for an engineer or something to come out and look at our issues? Because we're getting nowhere near the speed we're paying for.

  • stuart_stares stuart stares (@stuart_stares) reported

    @virginmedia terrible customer service having called Virgin Media 5 times this week and followed their advice on how to change the name on our account I am now being overcharged £102.60!

  • chrisnevo chris nethercott (@chrisnevo) reported

    @virginmedia @richardbranson @MartinSLewis disgraceful virgin media lying to new customers and treating them like ****. Been waiting since 5th November for installation of broadband, keeps being delayed

  • stephenj159 Stephen J (@stephenj159) reported

    @virginmedia Just received a bill, how can I be charged an early disconnection fee when I was on a rolling contract? Also, your final bills are terrible. It's making out that I missed a payment at the beginning of the month, but you never tried to take anything by direct debit??

  • Nathan04117131 Nathan (@Nathan04117131) reported

    @virginmedia Hi John, I have already asked for a complaint to be raised over the phone and escalate it to a manager (as per your website instructions) but I have never been called back as promised. Does this mean my original complaint was not logged as promised?

  • gman21 gman (@gman21) reported

    @virginmedia can someone help with a bill question please. Change my package a few weeks back but bill has come through at old price. Thanks

  • sadiebaby_xx SADEYO♡ (@sadiebaby_xx) reported

    @virginmedia Bad. Everyday bad. And still bad today honny x

  • varundewan81 varun dewan (@varundewan81) reported

    @virginmedia how can your broadband have issues every second day? Just day before net was out for 8 hours and now again not working - Bromley area