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Virgin Media

Virgin Media outages and service status in Wateringbury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wateringbury, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 7, 8:09 PM GMT+1.
  • 31% Internet (31%)
  • 23% Wi-fi (23%)
  • 23% TV (23%)
  • 15% Total Blackout (15%)
  • 8% Phone (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wateringbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wateringbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wateringbury, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Longfield, West Malling, Chatham, and Cranbrook.

CityProblem TypeReport Time
Tonbridge Wi-fi 4 days ago
Royal Tunbridge Wells Wi-fi 5 days ago
Maidstone Total Blackout 7 days ago
Royal Tunbridge Wells Internet 10 days ago
Maidstone Internet 13 days ago
Tonbridge Internet 13 days ago

Nearby cities with recent reports

Tonbridge

1 recent signals

4 days ago
Royal Tunbridge Wells

1 recent signals

5 days ago
Maidstone

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wateringbury, England

Latest outage, problems and issue reports in Wateringbury and nearby locations:

  • marksands69
    ⚒Mark Sands⚒ (@marksands69) reported from Rainham, England

    Anyone still having broadband issues with @virginmedia

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • DanskiBoyWonder
    ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

  • CarolynTGray
    Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Anyone else #TunbridgeWells having slow @virginmedia internet?

  • WhiskyOneIce
    Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

  • pwingers
    Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.

  • TylerTowers
    Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

  • discobabe76
    DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • Scott_Wic
    Scott Wickham (@Scott_Wic) reported from Rochester, England

    @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Tonbridge, England

    @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

  • Andrew007Uk
    Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

  • ShirleyPms40
    Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • LockeyJordan
    jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia Your customer service is the worst I have seen

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    @davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jo_kapow
    Jo Powell (@jo_kapow) reported

    @virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.

  • lisalulabelle75
    Lisa Cooper (@lisalulabelle75) reported

    @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

  • XBRIAN501
    BRIAN HEALY (@XBRIAN501) reported

    @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia @MJW_F1 Channel 4 issue.

  • ifarrow
    Ian Farrow (@ifarrow) reported

    @virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.

  • LeroyDLS
    David-Leroy Sellers (@LeroyDLS) reported

    @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially

  • tw1tterlawsey
    Martin law (@tw1tterlawsey) reported

    @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

  • therealsambo121
    One day you'll see the truth (@therealsambo121) reported

    @virginmedia sooooo your useless customer service were supposed to phone me today help me with a direct debit! But as usual your customer service is a total let down

  • harrewis
    Paul THORNE (@harrewis) reported

    @virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!

  • HTL832
    HTL83 (@HTL832) reported

    @virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated