Virgin Media Outage Report in Sompting, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sompting, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sompting, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 7 days ago |
|
Brighton
|
11 days ago | |
|
Worthing
|
TV | 14 days ago |
|
Worthing
|
Wi-fi | 15 days ago |
|
Worthing
|
Internet | 18 days ago |
|
Brighton
|
19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Patrick Woodward (@pwvoiceovers) reported from Worthing, England@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!
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Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @briamjam Here to help??? Is this a joke?
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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laudaball (@laudaball) reported@virginmedia It’s already a complaint. There are no explanations as to why you sold your services on an install you couldn’t live up to. No offer to compensate someone who works from home and has, due to @virginmedia incompetence, racked up a significant bill for use of mobile data.
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Mike Harding (@venoztks) reported@virginmedia Real problems here in the SW17 area recently - intermittent and low signal - also confirmed with other virgin user in same road...
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Dave Vine (@DaveVine6) reported@virginmedia Also, does your WhatsApp messaging service accept cancellations? It says on your website that I have to call to cancel.
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Gary Tomlinson (@G_TomlinsonHTFC) reported@virginmedia Unfortunately, I’m becoming accustomed to this level of service from @virginmedia. I spent 50mins on the phone to the complaints department and accounts team.
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1LegLite (@1LegLite) reportedWords you never want to think or hear... An experience guaranteed to turn the most sane rational person into a jabbering trembling wreck wanting to repeatedly smash their head into the wall! 👇 "I've an issue with my @VirginMedia services and I need to call them".
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Andrew Collins (@ajfc27) reported@virginmedia Well this is the bit that was confusing me. Your customer service were telling me as a pre existing customer you aren't eligible for a cooling off period on a new contract.
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walshcat (@walshcat1) reported@virginmedia I was on the phone for 90 minutes yesterday and no help!!!
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Jacqueline Hayden (@Jacquel34382777) reported@virginmedia Had zero internet since 18.07.22. I am on my iphone using my daughters data, mine ran out days ago! My husband does not have a smart phone. Virgin Media you need to take ownership of this - same problem a few doors away sorted days ago. Shame on you #UEFA #UEFAWomensEuro2022
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Kevin Lough (@KevinLough1) reported@virginmedia So do I, can't hang on the line for over 90 minutes and still no response with your help desk.
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walshcat (@walshcat1) reported@virginmedia I came on Twitter because I needed help, but as usual your advice is “keep trying valued customer”. Pretty shocking really!!