Virgin Media Outage Report in Sompting, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sompting, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sompting, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Haywards Heath, Worthing, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
||
| Haywards Heath |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
from
Worthing, England
Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia I can't even login to my account...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bulu *****
(@Otobibaba) reported
@virginmedia I have tried everything mentioned, even used incognito browser, used a VPN all to no avail. Please i need to register an account or i might not continue with the service
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SMaggiP
(@maggipinto) reported
@virginmedia Still no better your services page is still showing an engineer is on their way. This has been the same since yesterday, however the main issue is I work from home and are due to start in the next hour. Please can you advice if an engineer had actually been to see the issue?
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Adam Farooq
(@advmf_q) reported
@virginmedia why does your internet cut out all the time been here waiting for almost an hour and can’t connect to my own Wi-Fi 🤦🏽
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Richard Price
(@rich1price1) reported
Wow @virginmedia I had your service for just 3 days. It was (and continues to be) the worst customer service I have ever experienced. Get a grip and get my refund sorted 😡
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Kook!
(@Tenacious_P) reported
Today was payday, today was puppy therapy day, today was going back to work fresh. Today was not having to contact @virginmedia again in regards to complaint, after complaint after complaint.
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Monty
(@montyofmorocco) reported
@virginmedia As we ticked over the 24 hr period I was “allowed” to book an engineer visit…several days in the future. It has to be a borked hub (I’ve done the troubleshooting). Having to wait so long is really poor customer service on Virgin’s part
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ozzy zig
(@LewisMc77350179) reported
@virginmedia @GWR Your sales team are terrible
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Akil1094
(@akil1094) reported
@virginmedia Experiencing issues in Luton Central right now
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👾ic0nicstreams👾
(@ic0nicstreams) reported
@virginmedia The issue is your service is absolutely terrible. You don't care about your customers, you keep adding to the cost of the service yet you provide little to no service and when your customers tell you they're going to leave you don't care!
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
@virginmedia Good morning, yes I was able to run it. I had to book for a technician to be sent to investigate the issue at the virginmedia external box. 🤞🏻