Virgin Media

Virgin Media Outage Report in Sompting, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sompting, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sompting, West Sussex, England 03/19/2025 00:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sompting, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sompting, England

Latest outage, problems and issue reports in Sompting and nearby locations:

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful

  • pSK Pete Hobson (@pSK) reported from Brighton and Hove, England

    And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.

  • Shannonmanuel_ shannon (@Shannonmanuel_) reported from Brighton and Hove, England

    @virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi

  • biconic__ Alex 💫 (@biconic__) reported from Brighton and Hove, England

    @conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way

  • bobthe_dolphin Bob the 🐬 (@bobthe_dolphin) reported from Brighton and Hove, England

    @virginmedia I can't even login to my account...

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

  • SteveAfterlight Steve Love (@SteveAfterlight) reported from Brighton and Hove, England

    @virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!

  • bobthe_dolphin Bob the 🐬 (@bobthe_dolphin) reported from Brighton and Hove, England

    @virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....

  • josie_milligan josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough

  • biconic__ Alex 💫 (@biconic__) reported from Brighton and Hove, England

    @virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

  • PeterNooneComms Peter Noone 🇪🇺🇮🇪 (@PeterNooneComms) reported from Worthing, England

    Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.

  • josie_milligan josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kasim7864 Kasim Hussain (@kasim7864) reported

    @virginmedia Hi I am having issues with pixelated images on all channels (more frequent on HD). Is this part of the problem. Have resetted, tried different hdmi cables and ports.

  • Crazyprawn85 Ian Gilbert (@Crazyprawn85) reported

    @O2 any chance of some help with supercharge volt. I have both virgin media and o2 pay monthly but when attempting to sort i get stuck in a loop between both suppliers

  • danielwalsh1979 Daniel Walsh (@danielwalsh1979) reported

    @virginmedia Catch up I still down I managed to speak to someone at vrigin media by phone who said it will be back up and running hopefully by 11am today

  • ErringtonAaron Aaron Errington (@ErringtonAaron) reported

    @virginmedia Daily poor broadband to the point my mobile phone data is better , which then limits my use of catch up tv services / Netflix , the tv often freezes and i do not get full use of anything

  • bethell_t Tracy Bethell (@bethell_t) reported

    @virginmedia @Colin70847293 That number is a waste of time, I rang it yesterday and was told there wasn't a problem, yet I'm still sat here today with no service 😑, no update as to how long it's going to take to resolve, not good enough @virginmedia 😡

  • bakerboy666 Robin Glazier (@bakerboy666) reported

    @virginmedia I've been a customer for quite a few years but not anymore I've cancelled my account with virgin media. Its absolutely disgusting the way you treat your customer's.

  • samiraziz11 Samir A. Aziz (@samiraziz11) reported

    @virginmedia It’s looking better this morning, however this has been ongoing for a long time now and I’ve never had a reliable internet service. Can this be investigated, so it’s sorted once and for all please?

  • AnthonyAshton1 AnthonyAshton1 (@AnthonyAshton1) reported

    @virginmedia After the outage on Thursday, I assume we will be getting refunds considering we were paying for a service we couldn’t use

  • bewilderingcat Emma Baker (@bewilderingcat) reported

    @virginmedia No, but since this all happened our WiFi is just invisible when trying to login on a device.

  • Reepagoosh Reepa (@Reepagoosh) reported

    @virginmedia You never manage to exceed expectations anymore. Ordered a new i phone for my daughters birthday, delivery arranged for today and confirmed several times with your sales team that it would be with me. Just rang to check and lo and behold it WON'T be with me today..