Virgin Media

Virgin Media Outage Report in Sompting, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sompting, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sompting, West Sussex, England 03/28/2024 13:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Sompting, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton E-mail
United KingdomBrighton E-mail
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Sompting, England

Latest outage, problems and issue reports in Sompting and nearby locations:

  • Bradley16535324 BradleyGeorge2001 (@Bradley16535324) reported from Brighton and Hove, England

    @virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!

  • TwistieTalk Steve Twist (@TwistieTalk) reported from Hove, England

    @virginmedia What's the best time to contact your Customer Service team?

  • abcomuk ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England

    @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi

  • DrSTun STun (@DrSTun) reported from Hove, England

    @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week

  • NicholaHarcourt Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England

    @virginmedia absolutely disgusted with the service

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • JumpstartUK JUMPSTART (@JumpstartUK) reported from Sompting, England

    9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Just back up after 4 hours down...

  • flowersxxx Tracy S (@flowersxxx) reported from Hove, England

    @virginmedia no internet I'm in the bn3 area any help please.?

  • DeccanTiffin PriyaBTN (@DeccanTiffin) reported from Hove, England

    @virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.

  • CarolePaton Carole Paton (@CarolePaton) reported from Brighton and Hove, England

    @virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyxChristmas Holly Saturnalia (@HollyxChristmas) reported

    @virginmedia As much as I do not want to leave you, my issue is that you don’t have cable running to the house I’m moving to, and no one is able to give me a realistic timeframe for an extension to be carried out, been told 6-8 weeks, 12-18 months and ‘could be never’ - in one phone call! :/

  • Hazza_Mansfield Harry Mansfield 🌍 (@Hazza_Mansfield) reported

    @virginmedia Just because you can tell me my internet doesnt work isn't any help. I can see that for myself. Fix your god damn service.

  • Its_me_Simon Jimmy Hoffa (@Its_me_Simon) reported

    @virginmedia Yea, says there’s an issue and I need to call. I call, they say there is no issue and I can talk to gadget rescue? Huh? Why does it say Denied when I access my hub? Something has changed your end.

  • rosiehat Rachel Hatfield (@rosiehat) reported from Ilkley, England

    @vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet

  • HollyxChristmas Holly Saturnalia (@HollyxChristmas) reported

    @virginmedia No, they told me to cancel.

  • ConfusciousDee Dureen (@ConfusciousDee) reported

    @virginmedia Your agent signed me up to a contract on the phone yesterday for £28 per month. This morning I have received the contract for £50 per month for exactly the same service. How do I cancel my order? Messing me up before the service has even begun!!

  • CraigLUFC77 Craig🥇🏆 (@CraigLUFC77) reported

    @PortsLeedsNI @jemccudden @virginmedia Very poor.. and if it hadn't been for working from home would have switched.. but then son would have moaned as it is quiet fast in his bedroom and can't get signal from others 2 floors up.

  • SubrataDuari Subrata Duari (@SubrataDuari) reported

    @virginmedia No known issue. But our internet drops every day 2/3 times, need to restart. Cannot explain how frustrating is this... especially during office meetings. Buy the way, this is a business account.

  • Astontowers Christine Aston (@Astontowers) reported

    @virginmedia Have tried to DM you but am unable to. Have tried to call customer services too.

  • luvNmusik_ Mahir Chawda (@luvNmusik_) reported

    @lilmissboss_x @virginmedia @SouthamptonFC Don't even bother replying to the social team, all they wanna know is what happened, and get the scoop, they won't help you. All they'll say is let us know how it goes! Great ******* help that is!