Virgin Media

Virgin Media Outage Report in Sompting, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sompting, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sompting, West Sussex, England 03/18/2025 22:15

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sompting, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sompting, England

Latest outage, problems and issue reports in Sompting and nearby locations:

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.

  • PeterNooneComms Peter Noone (@PeterNooneComms) reported from Worthing, England

    Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy

  • katestar Katie ⚔️ (@katestar) reported from Worthing, England

    @virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm

  • 619Ballard Sam Ballard (@619Ballard) reported from Littlehampton, England

    @bobster76 @virginmedia Maybe their WiFi is down 😂😂

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    @virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

  • macfarlane1 Paul Macfarlane (@macfarlane1) reported from Worthing, England

    @virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues

  • EL_FLOREZ_ END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England

    @virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...

  • daftsidious T.Allen (@daftsidious) reported from Worthing, England

    @Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

  • panda_creative Panda Creative Ltd (@panda_creative) reported from Sompting, England

    @Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.

  • vickyleech75 Vicky Leech (@vickyleech75) reported from Littlehampton, England

    @virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nealmg1 Neal Gibson (@nealmg1) reported

    Hi @virginmedia you send the wrong phone & I have to sort a return out before you’ll send the correct one, leaving me without a phone. Utterly rubbish customer first experience.

  • martynhardacre Martyn (@martynhardacre) reported

    @boltoniangirl @virginmedia Words will never encapsulate my disappointment

  • MatthewKiziltan Matt K (@MatthewKiziltan) reported

    @virginmedia That means nothing. Your engineers were supposed to be calling me to help with the issue. They were supposed to be monitoring & then calling me back. See the thread above. It’s simply not good enough. You’ve washed your hands of me cos someone can’t be arsed to try & help

  • AerisFelidae 🎃 PumpkinHumper 🎃 (@AerisFelidae) reported

    "I'm finally gonna have a stream without technical issues" they says And then @virginmedia shits itself. Probably no stream tonight guys as the WiFi won't stay active for more than a minute at a time :( I'll let you know if anything changes

  • emmerliye Emzily Underwood (@emmerliye) reported

    @virginmedia Doctor simulator? Is there any issues in Sheffield at the minute

  • Bry_1991 Bry (@Bry_1991) reported

    @adamcardy29 @NiallTaylor @virginmedia Go and research the head of customer service then email him directly everyday for a week, I guarantee it will be sorted within 48 hours

  • boycie34 AndyO (@boycie34) reported

    @virginmedia How can I get hold of anyone at virgin media, phones are closed, no chat available for issue engineer booked for tonight between 7pm and 9pm, no show

  • owie1189 Owen Martin (@owie1189) reported

    @virginmedia Have done multiple times. It is now saying there is a known fault, with an expected fix by 20th Oct. That’s really not acceptable. I WFH, I have lost a good amount of this week due to no/intermittent connection, I cannot lose another

  • Robbiedavin Robbie Davin (@Robbiedavin) reported

    @virginmedia is there any problems CH62 wirral area?

  • mintuz Adam Bulmer 🐒 (@mintuz) reported

    @virginmedia The service status line does not report any faults in the area however their are several complaints across Twitter and Reddit for high packet loss % in Manchester and Stockport area.