Virgin Media Outage Report in Sompting, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sompting, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sompting and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sompting, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Shoreham-by-Sea, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Worthing |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sompting, England
Latest outage, problems and issue reports in Sompting and nearby locations:
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Paul Merryweather
(@Paul_Happyrain) reported
from
Hove, England
@virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.
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Paul
(@Flexicoder) reported
from
Worthing, England
@MrsPTeach @virginmedia We’ve got the same problem #Worthing
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....
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Mark Clifford
(@MarkkClifford) reported
from
Brighton and Hove, England
@Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃
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Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
@JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.
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Linda Blaker
(@CupcakeBlaker) reported
from
Littlehampton, England
@virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia what WiFi goes down at this time, bunch of loons
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!
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Oscar💸
(@OPettit17) reported
from
Hove, England
@JckGunn @virginmedia Had to go down to my nans to do an exam 😂
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia **** cunty company **** off bunch of useless wankers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevinsykes
(@kevinsykes517) reported
@virginmedia What rubbish service once you have signed up, constantly being given different time frames for porting landline, the kit never arrived even though got text saying coming by Yodel.
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Bunga Bunga
(@bungaorbust) reported
@virginmedia Thanks, but very strange that I have to get answers I need from Twitter, but not from your wonderful phone support service. Why aren't Broadband tech sharing this info with you so you can put it on your website, have you had a falling out? It'd save users a lot of time & angst.
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shaun
(@shaunjames85) reported
@virginmedia I’m not wasting more money phoning u again when I didn’t get help the first time
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Sean Ryan Fox
(@SeanRyanFox) reported
@virginmedia Why is there no other information about a 🔴 meaning overheating? On the troubleshooting pages is just says “connection issues - the router is connected but check the cables”
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Russell Beggs⚽
(@beggs_russell) reported
@virginmedia again I have issues with my wifi. Previous calls resulting in a call handler blaming the fault on the TV. Tv technician arrived and tv not at fault, £45. Now can’t get a human to answer when calling. Can you help me out here?
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Will Benyon
(@theautomonkey) reported
@virginmedia How do I report a fault on my fibre? Others in the street also experiencing no connection. All phone support leads to your automated tests which say everything’s fine and hang up the call. RH15 area.
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Sue Gale
(@smug53) reported
@virginmedia xchanged 360 box yesterday 2nd box doesn’t work at all main box won’t play recordings now have to wait till Tuesday for engineer - poor service
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Roger Watling
(@2sticks66) reported
@virginmedia Customer service told me yesterday and most of the week there is a fault and there is no likelyhood of it being resolved for quite sometime. The link you sent me ref code oo complaint procedure does not work Please can you give me a contact who I can talk to.
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David Powell
(@Davep130278) reported
@virginmedia Hi, have run the test a few times and find it frustrating. No service warnings and when I run the test it doesn't tell me an issue, it offers me 'yes' it is fixed or offers me a rerun of said test. Neither option provides a resolution.
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Meghan Markle Stan Account
(@clodavies0) reported
@virginmedia we moved our wifi to our new house (it was working perfectly in old), and now our wifi doesn’t even reach the other side of the room. How can you fix this please?