Virgin Media

Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aylesbury Vale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aylesbury Vale, Buckinghamshire, England 09/06/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aylesbury Vale, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Dunstable, Amersham, Aylesbury, Chesham and Berkhamsted.

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City Problem Type Report Time
United KingdomDunstable TV
United KingdomDunstable E-mail
United KingdomAmersham TV
United KingdomAylesbury TV
United KingdomDunstable TV
United KingdomDunstable TV

Community Discussion

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Virgin Media Issues Reports Near Aylesbury Vale, England

Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:

  • PaulMarchant11 Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England

    @virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • aphethean Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail

  • ruby_skudder05 Rubes (@ruby_skudder05) reported from Dunstable, England

    trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service

  • CarryOnThom Thom Pirouet 🔶🇪🇺🏳️‍🌈 (@CarryOnThom) reported from Chesham Bois, England

    Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....

  • Pensar_Mark Mark Williams (@Pensar_Mark) reported from Berkhamsted, England

    @virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • bazra1987 Baz Twyman (@bazra1987) reported from Aylesbury Vale, England

    @virginmedia it says on your app the servers are down? Is this likely to last long

  • hassanrh Raza (@hassanrh) reported from Chesham Bois, England

    @virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers

  • SandraDunn1955 Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England

    @virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yongblah Aaron Yongblah (@yongblah) reported

    @virginmedia Hub 3.0, have seen that there is my original hub name avaliable with a message saying 'This WiFi network uses an older security standard that might not protect you'. Is the network with the 2 at the end of it the updated network with updated security ?

  • altwood2010 gerri 💙 NHS (@altwood2010) reported

    @virginmedia Sorry hubby has just informed me that yes we have had a few sound issues with programs having no sound when the TV is switched on & powered up first thing…. Hubby switches the box off and on again and it rectifies this…. But it’s a real nuisance to have to do this every time.

  • jamiemoran32 Omoranio (@jamiemoran32) reported

    @taskmaster Anyone else having issues watching this episode? Didn't record and not available on virgin media.

  • LemonSeals LemonSeals (@LemonSeals) reported

    @virginmedia Purely wifi. Had no issues really before the new one. Watching normal netflix looks like an early polygon game from the 90s, like watching virtua fighter

  • GregHarringtonG Greg (@GregHarringtonG) reported

    @virginmedia Still down. Been down for 20 hours over the past 48, and now there’s a new fault (!?). Never experienced broadband and communication as poor as this

  • BFujer birgit fujer 💙 (@BFujer) reported

    Just got a delightful letter regarding @virginmedia.We cancelled a mobile contract ages ago,they took our monthly DD and yet they want £55 for services we never had or used.Costumerservice is rude as usual and apparently they have no recollection.All R.Branson stands for is greed

  • YasserEljuboori Yasser Eljuboori (@YasserEljuboori) reported

    @VirginMediaIE @virginmedia Already did that U can find info from before through DM, not first time with the service

  • PhilipBrockbank Phil Brockbank (@PhilipBrockbank) reported

    @virginmedia Hey *****, please tell me how it is possible to be in default for a service I've not had for nearly a year.

  • DarrenHeathDJ Darren Heath (@DarrenHeathDJ) reported

    @virginmedia Nope, no tab when I login

  • DarrenHeathDJ Darren Heath (@DarrenHeathDJ) reported

    @virginmedia Going around in circles again, why can’t virgin admit there is a wider problem and explain to their customers what they are doing to solve it, stop making it as if it’s an issue that just I am having