Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable and Amersham.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
TV | |
| Dunstable |
Internet | |
| Amersham |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rocky On the Road Reviews
(@JennyBromfield) reported
@virginmedia @Virgin I did call customer services. And used my password to verify... Why can't callers do that? Also, I have massive anxiety. An unexpected call puts me on edge all day. Why can't I then call to discuss when I'm ready?
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𝙎𝙩𝙖𝙣𝙙𝙖𝙧𝙙 𝙎𝙖𝙢
(@TheRealSambles) reported
So there's a virgin media outage in my area and the only good thing about it is that I can say "virgin has gone down" and that's kinda funny
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🦇𝔅𝔦𝔤 𝔱𝔦𝔡𝔡𝔶 𝔤𝔬𝔱𝔥🦇
(@ThatsMyWitch) reported
@virginmedia Nope. No other. This is unacceptable. You broke it you fix it. You was supposed to change our very old and clearly broken TiVo box and now we’ve lost our internet connection and your customer service is not at all sympathetic to what has happened.
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Ryoukarma
(@ryoukarma) reported
@virginmedia Quite frequently to try to fix it
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Rahul
(@Rahul__Uppal) reported
@virginmedia Hi, I’m working from home and my internet is currently down, is there a known service issue in the Kent area?
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CM
(@LbaPlane) reported
@virginmedia sort of the WiFi in Leeds please it’s been crap since yesterday.
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Mr Hoad 🤦🏻♂️🌱🧮🎲
(@MrHoadMaths) reported
Anyone know how to contact @virginmedia IT Support (or the complaints department) directly without going through the Customer Services human shield?
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Ben Heyworth 😷🏳️🌈🇬🇧🇪🇺🇭🇰
(@ThisMorningCall) reported
Contacting @virginmedia now to cancel my services. I’m not expecting this to be simple.
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Trevor Coultart
(@trevorcoultart) reported
@virginmedia Well, reinstallation seems to have gone OK (looks like I had multiple versions of the downloaded profile installed which may had caused a problem) but I'm home now so can't really test it till I'm out and about again.
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Denis Finnegan
(@denisfinnegan) reported
@virginmedia is broadband down Finglas? Nothing working here same with neighbors