Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Chesham, Aylesbury, Dunstable, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Chesham |
TV | |
| Aylesbury |
Total Blackout | |
| Dunstable |
Wi-fi | |
| Aylesbury |
Internet | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia There’s not enough slack on the cable to fix a connector. It’ll need a new cable laying. I’m still waiting for the form for permission that I was promised days ago. Maybe the carrier pigeon got lost.
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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David
(@DaViDzZzZz) reported
from
Toddington, England
@virginmedia why does sky sports channel always have a line in the middle of the screen when I watch the football! Soo bad considering the price we pay!
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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teress mclarty
(@teressc) reported
from
Aylesbury Vale, England
@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia your customer service department still hasn’t done what it said it would. I hope my service is restored tomorrow when your engineer is expected. I somehow doubt it will happen though. Disappointing service. Not what I’m paying for.
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Shev
(@hlfangelhlftart) reported
@virginmedia They won't enter the building and I am currently flat bound due to injury therefore I have to wait about 4 weeks for redelivery. I will have to cancel my order and find an alternative
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Ceefax ⠞⠓⠑⠉⠑ checking out the Curious corners 📷
(@TheCeefax) reported
@Joeynoble @MissDFreeman @virginmedia Had a "Word" with them myself, "Can you move closer to your Router and see if the signal improves? Me, "Mate, I'm on the desk, my laptop id 6 inch from the router, how close you want me to be?"
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Steve Bradley
(@bradders_steve) reported
@virginmedia Broadband came back at 730 yesterday and has dropped today at the same time. This is causing massive problems please advise
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DADam
(@a_damster) reported
@virginmedia Yes I rang and they said the issue is being look at however cannot provide any updates. My connection is terrible. I'm struggling to even send emails.
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vicky owens
(@vickyowens2) reported
@DiarmuidT2 @virginmedia I was in tears on Tuesday the way I was spoken to was awful. They need customer service training
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Zoe Leanne Carver
(@ZoeLeanneCarver) reported
@virginmedia How do I work from home when internets been off for 2 days and on and off for weeks! On the phone for 40 min to go through to manager to then have phone put down on me! Tried to call back now cannot get through to anyone! Terrible service!!
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-UKB-
(@UKB83) reported
@virginmedia I'm attempting to get updates on an issue that has been ignored. In short, can you message (privately) so that I can share the details if that's OK?
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Laura Kemp
(@mylifeneedsDRR) reported
@virginmedia Also, what can you do about my appalling phone signal? I’ve taken this week off work to look for houses and I keep getting cut off during phone calls. How can you help me with that? I’ll try the forum but I have very little faith at this point.
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JP
(@lizzybennett21) reported
@virginmedia I can’t get past ur stupid message service on yr number 0345 454 1111 which tells me I don’t I have problem - my TIVO box is switched off because of the noise it’s making - give me another NOW to resolve this - I just need a new box #stayconnected
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Were-sheep
(@mcwilc) reported
@virginmedia hi. i cannot actually face calling you again.ive spoke with your team 11 times since 15 Jan and still no resolution.i was told on 31st i would get a call from a manager in 48 hrs and still waiting. ive called you 4 times since then too. every call lasts 1 hr plus with hold times