Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Dunstable, Amersham, Chesham and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Dunstable |
||
| Dunstable |
Phone | |
| Amersham |
Phone | |
| Dunstable |
Internet | |
| Chesham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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April
(@ajacksonhistory) reported
@virginmedia I was never sent returns packaging.
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✨faith,trust n pixie dust✨
(@BabygirlcynXo) reported
@virginmedia Already done that and it keeps saying the same thing since last night! “There’s an issue in blah blah & we’re fixing soon” like??? I beg you fix it now.
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KobesFadeaway🏀🐍
(@KFadeaway) reported
I have a new business idea, Im going to sell lemonade, but Im only going to fill the glasses about 55%, Im also going to water down my lemonade randomly and still serve all of it at full price,also take days off and not respond to calls or emails. Im learning from virgin media
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Nish Pandya
(@_NishPanda) reported
@virginmedia our tv access has been down since yesterday - when will it be fixed?! Unacceptable as we are now paying for no service!!
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Gaynor Sampson
(@GaynorSampson) reported
@virginmedia We have a Virgin router but have to tag BT mesh extenders on to it as the coverage given by the virgin hub is so poor. We also have to have a Sky extender to get the signal to the Sky box for the same reason. When we lose internet, none work and I use my phone 4g to check status.
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Colin Armstrong
(@ColinArm82) reported
@virginmedia Hi John. The link just stats issues connecting to hub. Honestly John it’s getting to the point where my parents just want to cancel the contract now. They been with Virgin for so long now but they feel let down. They can’t do anything.
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kerry heeley
(@kerryheeley) reported
@virginmedia I'm not happy with this service really thinking of leaving,
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Evita Rusmane
(@rusmane_e) reported
@virginmedia And today it shows no problems through the link you provided, and I can finally log in to my account without errors. And wired speed to the hub still fluctuates badly, and I hope on Monday when your engineers will be in area, that it will not go more badly again.
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G'wan...guess my name
(@Im_Sarah_Hello) reported
@virginmedia Amazingly, despite last message being 18.40 yesterday, I had a message at 7.30 this morning from someone saying they could help from 8am. And....it now seems it's done. At the existing price. Not requiring broadband, not higher than before....all done. 😳
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IAN IN SURBITON
(@ianinsurbiton) reported
@virginmedia Suggestion1: Call Centre people should have up-to-date records so customer doesn't have to explain situation. Once security check passed these notes should be available. Makes life easier for everyone.