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Virgin Media

Virgin Media outages and service status in Aylesbury Vale, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Aylesbury Vale, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Jul 29, 1:26 AM GMT+1.
  • 71% Internet (71%)
  • 14% E-mail (14%)
  • 14% TV (14%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aylesbury Vale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aylesbury Vale, England

The most recent Virgin Media outage reports came from the following cities: Aylesbury, Dunstable, Buckingham, Chesham, and Amersham.

CityProblem TypeReport Time
Aylesbury Internet 2 days ago
Dunstable E-mail 7 days ago
Aylesbury Internet 9 days ago
Aylesbury Internet 10 days ago
Dunstable Internet 11 days ago

Nearby cities with recent reports

Aylesbury

1 recent signals

2 days ago
Dunstable

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Aylesbury Vale, England

Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:

  • jimmysmith_76
    James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating

  • DEJPett
    Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

  • jimmysmith_76
    James 'Jimmy' Smith (@jimmysmith_76) reported from Dunstable, England

    @virginmedia * isn’t just an area outage

  • sjdhatters
    Simon Dennis (@sjdhatters) reported from Aston Clinton, England

    @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

  • MATatBucks
    Martin Anthony Tett (@MATatBucks) reported from Amersham, England

    @virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • simon_lailey
    Simon Lailey (@simon_lailey) reported from Aylesbury Vale, England

    I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡

  • minimonte
    Simon Mead (@minimonte) reported from Dunstable, England

    @virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected

  • ruby_skudder05
    Rubes (@ruby_skudder05) reported from Dunstable, England

    trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia

  • HemzahAhmed
    Hemz (@HemzahAhmed) reported from Aylesbury Vale, England

    @virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices

  • LukeDelahunty
    Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England

    @virginmedia There’s not enough slack on the cable to fix a connector. It’ll need a new cable laying. I’m still waiting for the form for permission that I was promised days ago. Maybe the carrier pigeon got lost.

  • stuartshawcross
    stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • RobArmstrong8
    Rob Armstrong (@RobArmstrong8) reported from Chesham Bois, England

    @virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!

  • 848Jake
    Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • TinaReading
    TinaReadingEditor (@TinaReading) reported from Chesham Bois, England

    @virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪

  • PaulMarchant11
    Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England

    @virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.

  • nutritionlizA
    Liz Anderson RN (@nutritionlizA) reported from Aylesbury Vale, England

    Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JimScoones63961
    Jim Scoones (@JimScoones63961) reported

    Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.

  • erm2urm
    Urm (@erm2urm) reported

    Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

  • I_am_Leighton_
    Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported

    Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

  • Quinny1808
    Ken Quinn (@Quinny1808) reported

    @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

  • sworrall36628
    Wozza (@sworrall36628) reported

    @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

  • PariPassu_Rx
    Pari Passu Newsletter (@PariPassu_Rx) reported

    Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

  • Colin_Medus
    Colin Medus (@Colin_Medus) reported

    @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive

  • Jakki_113
    ⭐️Jackie⭐️ (@Jakki_113) reported

    Is Virgin broadband down in WD3 area please @virginmedia

  • Hughesy_B
    MrsH 🦅 (@Hughesy_B) reported

    @IanWaghorn @virginmedia That's awful mate 😔