Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Aylesbury, Amersham, Chesham and Berkhamsted.
City | Problem Type | Report Time |
---|---|---|
Dunstable | Internet | |
Dunstable | Internet | |
Aylesbury | Phone | |
Dunstable | TV | |
Amersham | TV | |
Dunstable | TV |
Community Discussion
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Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia * isn’t just an area outage
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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David
(@DaViDzZzZz) reported
from
Toddington, England
@virginmedia why does sky sports channel always have a line in the middle of the screen when I watch the football! Soo bad considering the price we pay!
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marie Diligent
(@LesHappyFrogs) reported
@virginmedia Pfff... I have texted Virgin Media on 0753 305 1809 as this is the only way from abroad to cancel my broadband subscription. They have texted me about 40 texts in the last hours and it is still not canceled. When you think it can't get worth...
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Hannah H Thomson
(@RandomlyBeingMe) reported
@virginmedia So, after screwing a vulnerable customer round, you're charging me for the privilege, what a ******* joke. To think my dad recomended you
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RDX
(@DhandhaniaRahul) reported
@virginmedia @richardbranson @Schuelel Horrific experience by Virgin Media customer service employee Gemma Prentice who was super aggressive & forced a sudden cancellation. Pls hear call recording on 26Feb between 14:08- 14:41. stuck with unnecessary charges- never coming back!
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Darragh5876
(@darragh5876) reported
@JRC_45 @virginmedia Agreed my wifi been a new level bad since Christmas, before it was prefect
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Ragu
(@RaguRox) reported
@virginmedia trying to reach your customer care over phone for hours. How to leave without calling customer care! I understand Covid impacts business, but looks like exploiting that as a reason is unethical.
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Chelsey
(@DigitalDoodler) reported
@virginmedia Up and down, as per usual really :( We're supposed to get 300mb and altho I know its slower on wifi we're maxing out at 30mb WITH a booster upstairs :( Even wired connection speedtest thru my tv its 75mb, max.
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Saker
(@DeviantSaker) reported
@virginmedia @ofcom Trapped paying for contract while we are both having to work from home and appalling customer service when we contact them. Hours on phone, no help offered. #virginmediaprisoner
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Scott Defries
(@daffyd22567) reported
@virginmedia Is there any chance that someone can look into my complaint of the 29th Jan? I've been texting the customer support number since 12.00 and still not getting anywhere? Complaint ref C-2901212160
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Chazelena
(@Chazelena) reported
@GeorgiaAGymnerd Oh that sucks, we had a problem with virgin media WiFi where it would only work in 2 rooms and would cut off all the time on every device
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GrumpyMike
(@GrumpyMike8) reported
Virgin Media all services down since 9:30 am in Galway City East. Promised to be restored by 11:30, 2:00, and now 5:00. Piss poor service with so many people working from home #VirginMediaDown