Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Amersham, Aylesbury, Thame and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham |
||
| Aylesbury |
TV | |
| Aylesbury |
Internet | |
| Thame |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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Ben 🦀
(@bencrabtree7) reported
from
Leighton-Linslade, England
@virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Tim Gee
(@Tim_Gee_DOP) reported
from
Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Tried that & the sign in link takes me to the same Skysports app page that does not work
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Yes, I have always been able to watch Skysports on my android tablet, until after the recent security update. For info, I can sign in to Skysports app via Virgin TV UK link on my mobile. Seems to be isolated to my tablet. I have unistalled & reinstalled the skysports app
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia No, not on my Android tablet as I am unable to reach the 'Virgin TV UK' sign in page. Pressing the button on the sign in page has no functionality. However, I can watch Skysports content on my laptop by normal signing in.
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Dave Patrick
(@DavexPatrick) reported
@virginmedia Email is now sorted but I still can’t log into my virgin media on my iPad I either get a blank white screen or the timing logo .. is this still an ongoing issue?
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Yes, My Virginmedia & TVGo apps are working as normal. I believe it is a broken link on the Skysports sign in page. The Virgin TV UK button to enable me to sign in does not work.
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Rhiann
(@HiyaItsRhiann) reported
@virginmedia having serious problems linking virgin media account to virgin media O2 ID account - correct email used despite it telling me it’s not and I have an email to confirm 02 account is linked to virgin account - very frustrating - please help!!
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Unfortunately I am still unable to reach the sign in page via 'virgin tv uk' button on Skysports app. I have cleared the app data/cache & even reinstalled. All to no avail.
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Chris Denton
(@dishesrdone74) reported
@virginmedia Done that. Still get into anything that requires a virgin media sign in.
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Chris Denton
(@dishesrdone74) reported
@virginmedia Yes I've tried this many times but can't get past the email verification link page which puts me back to the last Internet page I was on. So I can't sign into anything that requires a virgin media sign in. Still stuck.
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The EA 🇬🇧🏴🇺🇸🇮🇱 #FBAH
(@No_Bikers) reported
@virginmedia Thanks, there was nothing listed. However I discovered via local media there was a major outage near Dumbarton, however there was nothing on the website or app. The call centre didn't know either. Lasted most of the day. Pretty poor Comms.