Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Chesham, Leighton Buzzard, Amersham, Dunstable and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Chesham |
Internet | |
| Chesham |
Wi-fi | |
| Leighton Buzzard |
Internet | |
| Amersham |
TV | |
| Dunstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TT
(@Trev_Tang31) reported
@virginmedia no broadband or Wi-Fi in Reigate/Redhill area for almost 24hrs. States issue to be fixed today at 15:00hrs. Still not working!!!! Customer service number called and next to useless response. So when is the technicians going to fix it???
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Richie
(@plzuninstall) reported
@virginmedia Hopefully you can help. I raised a case a month ago but haven't heard anything. Trying to get my email from an old account deleted so I can reuse it for my new Virgin service.
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martin brandmeier
(@smartybrand) reported
@virginmedia Installation was meant to take place on 29-apr then without reason the date changed to 12 May. Pre-installation work outside our property was mean to to happen yesterday, but no one turned up. Dealing with your call centre is near impossible. Please can someone call me to cancel
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Red
(@kureachan80) reported
@virginmedia Your company has turned off phone service to a 75yo to force her to move early to fibre! Disgusting behaviour! Your staff promised to turn her phone back on today but havent. Staff on phone have no clue, refuse to sort it, promised a call back in 2hrs #waiting
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Brian Barlow
(@SZissou77) reported
@virginmedia can you help me with my name being incorrect on new account setup?
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Trish Holder
(@trish_holder) reported
@virginmedia please help me! I’ve been trying to speak to someone about leaving and having been on hold for an hour today and an hour Weds eve, I’ve been cut off. I need to talk to someone to sort this, can you help please?
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Charlotte Higgins*
(@misshiggins1986) reported
@virginmedia trying to cancel my broadband with you, been on hold for 40 minutes still not through to a human being. Can you provide a link where I can cancel online? I don't want to upgrade/renew contract, purely want to cancel.
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Katie Bennett-Davies
(@kbennettdavies) reported
@virginmedia my husband waited for 40 mins on phone to cancel our broadband. He was then told we can only cancel exactly one month before the end of contract to the day so we'd have to phone again in a week. Is there an easier way? Don't want to wait in another 40min queue.
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Lou
(@luigi_kirky) reported
@virginmedia i spent an hour on hold yesterday, rang back today & chose the option to be text, I followed the link sent and it didn’t exist!! I have been waiting on someone to help me via WhatsApp for 3hrs!!! Completely unacceptable!! I just want to cancel my broadband!!!
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CJ
(@CJ60349366) reported
@virginmedia No other device is having a issue and PS4 is connected via wifi ( I pay £50+ for PS4 online) so you can understand why I’m frustrated