Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesbury Vale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aylesbury Vale, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Dunstable, Berkhamsted, Amersham, Chesham and Thame.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Wi-fi | |
| Dunstable |
Internet | |
| Dunstable |
Internet | |
| Dunstable |
Internet | |
| Berkhamsted |
Internet | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aylesbury Vale, England
Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Rory Herbert
(@RHerbert95) reported
from
Dunstable, England
@virginmedia It's for the broadband, we've had issues for the past few days and speeds of <1mbps, the automated hotline said there were intermitent issues and we didn't have a chance to talk to anyone because the hold was too long
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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profilrr💐🧨
(@BasiraUmar7) reported
@IanMK13 @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..
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Peter Twist
(@Iampetertwist) reported
@MattRosser @virginmedia I have a rich uncle in Nigeria who could help out if you send an admin fee
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bts paved the way 💜 ✨️
(@BTS712345) reported
@TheO2 hi I'm a virgin media customer but is priority for concert tickets only for UK residents and don't include roi residents?
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UltimateRant
(@ishant_rajpal) reported
@virginmedia the worst customer experience have had in my life. 3 days to deliver a sim being given as a replacement for the 2 months delay in wifi installation. No worries, i might get fired from my job before the sim arrives. Thank you virgin..
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Chris Clague
(@Waylander2204) reported
@virginmedia Well what a start to my journey with Virgin media. Broadband services installed yesterday and still not working. Over an hour on the phone with a promise of a technician coming out today. No contact, call customer services, speak to 5 team members and told
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cupcake
(@crazycupcakes44) reported
@virginmedia Day 4 of no internet connection. New hub box is just wasted piece of plastic at the moment with solid green light. Been told next engineer availability is on Tuesday 6th. Looks like I’m spending whole week with no internet service. Bring on the compo!
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Ian Newman
(@themashedman) reported
Current tv, bb, phone contract with @virginmedia is near end with £46.50 discount pm. They offer a £7pm discount for next 18 months. Appalling discount for existing customer. Can you start treating existing customers fairly like newbies, else I’m off. #virginmedia #sky
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samantha bryson
(@s4bo60) reported
@virginmedia waited nearly 3/4 wks for install tomorrow cancelled today changed to 22/12. No don’t think so nothing but trouble since I tried to switch to you. Still haven’t had one email regarding my switch either, despite multiple phone calls
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DK🔰
(@DannyK220) reported
@virginmedia My Wifi is working, but my Stream box is showing the amber light and the screen is just grey. HDMI works fine , and I've restarted it multiple times but its still not working
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Max
(@maxwaa) reported
@virginmedia seem to be getting no network while away in Europe, although the gf has the same phone and virgin mobile, both came off aeroplane mode departing flight and I’ve still not connected to local network. Tried all the obvious things but nothing working. HELP!