Virgin Media

Virgin Media Outage Report in Aylesbury Vale, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Aylesbury Vale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aylesbury Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Aylesbury Vale, Buckinghamshire, England 09/26/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Aylesbury Vale, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Dunstable, Amersham, Aylesbury, Chesham and Berkhamsted.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunstable Internet
United KingdomDunstable TV
United KingdomDunstable E-mail
United KingdomAmersham TV
United KingdomAylesbury TV
United KingdomDunstable TV

Community Discussion

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Virgin Media Issues Reports Near Aylesbury Vale, England

Latest outage, problems and issue reports in Aylesbury Vale and nearby locations:

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!

  • aphethean Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

  • PaulMarchant11 Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England

    @virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.

  • SandraDunn1955 Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England

    . @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2

  • thelamb72 john lamb (@thelamb72) reported from Whitchurch, England

    @virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.

  • ruby_skudder05 Rubes (@ruby_skudder05) reported from Dunstable, England

    trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

  • simon_lailey Simon Lailey (@simon_lailey) reported from Aylesbury Vale, England

    I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough

  • symbol131 CLIVE HAWKINS (@symbol131) reported from Dunstable, England

    @virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • SandraDunn1955 Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥 (@SandraDunn1955) reported from Dunstable, England

    @virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • hassanrh Raza (@hassanrh) reported from Chesham Bois, England

    @virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router

  • CarryOnThom Thom Pirouet 🔶🇪🇺🏳️‍🌈 (@CarryOnThom) reported from Chesham Bois, England

    Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leestar81 Lee (@leestar81) reported

    @virginmedia Nope ‘we can’t see any issues’ message displaying. The people waiting for me on the meeting I’ve crashed out of would disagree.

  • DeltaAlphaEcho Damian Edwards (@DeltaAlphaEcho) reported

    @taytaygabor @virginmedia How can they not let her cancel? What's their reasoning?

  • taytaygabor taytayyyyy🧸 (@taytaygabor) reported

    Absolutely fuming at @virginmedia. My UNWELL, 65y/o mother has been trying to cancel her contract since JANUARY. They have reduced her to TEARS. They have HARASSED her into paying a FEE and still REFUSED to let her cancel. The last person she spoke with had the audacity to (1/2)

  • jmilling31 John Millington 🇺🇦 (@jmilling31) reported

    @RedJamesH @virginmedia And did you get anywhere with @virginmedia, Sir Jim? I've got a horrible feeling that I might be heading down the same wormhole! #StayingHopeful😧

  • gussi11 Lee (@gussi11) reported

    @virginmedia tried to retain your broadband service but your CS is SO BAD i was given no option but to go over to @bt_uk who gave me a fantastic deal and were a pleasure to deal with. Sort your CS out and you might actually retain long serving customers!

  • lfc_kimbo Kimbo🏆⭐️⭐️⭐️⭐️⭐️⭐️ (@lfc_kimbo) reported

    @virginmedia Someone in our area said it’s been on and off all day so what is the issue?

  • R0ryF0rd Røar Fjörd (@R0ryF0rd) reported

    @virginmedia Hi - I have tried to use your web services 5 times to help me move my services to new address. I’m currently on hold again with no interaction. Please can I talk to an actual human?

  • leestar81 Lee (@leestar81) reported

    @virginmedia It happens every single day. Every day. For the past 12 months. You just provide a shoddy serivce and if this tweet saves anyone else from your dreadful service then that’s a win as I see it.

  • GodwynnDexter Dark Fluid aka CESSPOOL (@GodwynnDexter) reported

    @virginmedia - I've been meaning to contact for months about my poor #broadband, it's getting ridiculous now. I need to stream games, but keeps cutting out!

  • CCWearmouth Chris Wearmouth (@CCWearmouth) reported

    @AnnaBatchelor @virginmedia When I cancelled it took 1hr 42mins and me saying that I wanted to cancel 14 times before they said ok. Cue the multiple calls, texts and emails for weeks afterwards