Virgin Media Outage Report in Chinnor, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chinnor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chinnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chinnor, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Total Blackout | |
| Aylesbury |
Wi-fi | |
| Aylesbury |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
TV | |
| Aylesbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chinnor, England
Latest outage, problems and issue reports in Chinnor and nearby locations:
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ScousePower 19
(@scousepower_19) reported
Best internet providers?? NOT @virginmedia though, they're a joke. Had no tv for 3 months coz the box has been broke & the internet's like a slug. But they've continually charged me monthly, cant get through on the phone, when I do I get told someone will contact me, never do🤢
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ChristheRetweeter
(@HatedbyMorons) reported
Oh and an ETA on a fix of 03:15am is not acceptable @virginmedia
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Mugga Tea
(@mugga_tea) reported
@virginmedia Just looked through the messages, when I was on the phone the customer service said "I can do tomorrow." So we booked for 4-7pm. Then looking at text messages it says Monday. So we wasted a day because the phone operator got his days mixed up.
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Paul_Gamble
(@Euro6times) reported
@scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well
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Claire Pearson
(@Missjadia) reported
Wish I'd never left @SkyUK fibre because everything about my @virginmedia is the worst service I've ever experienced
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Arabsteed
(@malsteed) reported
@virginmedia hi is there a problem with watching the football internationals sky sports on the red button, I’ve trying from early last week and it always says there are no events at this moment, but there is
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Matthew Perry
(@Matty2p) reported
@virginmedia I have a problem with the amplifier box and need to arrange a replacement, tried to speak to a customer service rep but just got put through some pathetic self test garbage, thought you were 24hr!?
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia Its down yet again! Now this has been an issue in this street (NE28) for just over 2 weeks since the 2 day outage. Nothing shows on the status page (but it never really does as you are pretty useless when it comes to area issues). When will this all be fixed so that it works?
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia can you make your internet work please, now been down for 30 mins and flashing green line. You had one job....
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vicky
(@vscobie17) reported
So @virginmedia can offer a new customer the same deal as I am currently on for £45 cheaper than what I am going to pay on a contract renewal deal! Been a customer for years! Contract cancelled it is then!